They have keep giving me different numbers to call to get a hold of someone to see what’s wrong with the water and they keep giving me the same number and it don’t work
They are very rude and they rip people off, and they know it. The Attorney General will be taking care of them very soon. Then we will see how they like that. Bunch of ungrateful people!!!
Do not deal with these people if you can possible avoid it. They will screw you out of money and have extremely high rates. The customer service is terrible. Drill a well or buy a house outside their service area.
Hecla water is the best, lowest priced water company I’ve ever dealt with. My home is located in the best location in the area with AEP Power and Hecla water. My water bill has never been over $60.00 even when I had 5 people living at my …
Office staff are polite but your stuck fixing anything yourself. Their fitting was leaking connecting their mainline to the house line and they would not replace. To bad your stuck with them and cannot choose another supplier
I wish I could give a zero rating. Total waste of time to call them. No trouble for over 30 years at same address and now suddenly cannot use outside faucets due to , according to the plumber I had out, extremely too high psi. That psi will …
My account was on auto-draft for months. They decided to change the account number, but didn’t carry over the auto-draft. I only found out they weren’t doing anything when I got a disconnect notice without any delinquency notices. …
I only have one problem with them. I get great service, the people are real friendly, and the water is hardly ever off.
The only thing I can’t deal with it their practices when it comes to charging …
If you pay any way other than cash or check they charge 1.95 at the utility and 2.75 online. And my water was 3.5x the normal after having taps trickling about 2 days due to a deep freeze last month.
Very rude office employees, they need to have a talk with JESUS!
The lady who answers Customer service couldn’t be nicer . If you are having trouble with them perhaps your attitude should be checked..
Very nice & helpful representatives
They have keep giving me different numbers to call to get a hold of someone to see what’s wrong with the water and they keep giving me the same number and it don’t work
I like this water company. They use a aquaphor. I chose to have this water company over city water
The “convenience fee” you’re charged to pay online is just another way to nickel and dime their customers.
Fantastic job running water to our home!!! Five star job, for sure!!! Thank You 😊 …
Excellent customer service!
They are very rude and they rip people off, and they know it. The Attorney General will be taking care of them very soon. Then we will see how they like that. Bunch of ungrateful people!!!
Do not deal with these people if you can possible avoid it. They will screw you out of money and have extremely high rates. The customer service is terrible. Drill a well or buy a house outside their service area.
Hecla water is the best, lowest priced water company I’ve ever dealt with. My home is located in the best location in the area with AEP Power and Hecla water. My water bill has never been over $60.00 even when I had 5 people living at my …
Office staff are polite but your stuck fixing anything yourself. Their fitting was leaking connecting their mainline to the house line and they would not replace. To bad your stuck with them and cannot choose another supplier
I wish I could give a zero rating. Total waste of time to call them. No trouble for over 30 years at same address and now suddenly cannot use outside faucets due to , according to the plumber I had out, extremely too high psi. That psi will …
My account was on auto-draft for months. They decided to change the account number, but didn’t carry over the auto-draft. I only found out they weren’t doing anything when I got a disconnect notice without any delinquency notices. …
I only have one problem with them. I get great service, the people are real friendly, and the water is hardly ever off.
The only thing I can’t deal with it their practices when it comes to charging …
If you pay any way other than cash or check they charge 1.95 at the utility and 2.75 online. And my water was 3.5x the normal after having taps trickling about 2 days due to a deep freeze last month.