Professional services, Heiberg Garbage & Recycling
Portland’s affordable drop box rental, garbage pickup, drop box/dumpster drop off & garbage services. Providing Portland garbage service since … See more
We’ve used Heiberg for 5 years. Have a fantastic driver who will pull out our bin if we forgot to put it out. Always a pleasure to deal with on the phone. Saw their slogan on one of their trucks while fueling up years ago, and very happy I remembered it, and looked them up. They’ve been fantastic to work with.
Great locally owned company that’s reliable and very customer service oriented. Nothing but great things to say about this company and it’s terrific employees!
Heiberg Garbage and Recycle is an awesome garbage service! The drivers are friendly,(Well most of them)And I’m happy to live in the area that Heiberg serves in.
New to the area and trying to figure out how to make a payment. No indication whatsoever on the bill (which is only a paystub?), no website available for more info or way to set an auto-pay, no one in office after 4pm. What is this? 1985?
Constantly (loudly) up and down my street from 4a-6a on thursdays. Our pickup day is Wed and they do not even use the street that much then. Completely inconsiderate!
I know the weather has been difficult but you have been really bad at communicating your plans. Tired of dragging cans in and out because you do not communicate until AFTER we are supposed to have the cans out. You suck. And yes, we checked your website regularly. It was wrong. And we called. No response.
Love working with Heiberg Garbage. They are very easy to work with and have made special garbage disposal pickups (like Christmas tree recycling) extremely easy. 5/5 would recommend!
The Owner “Bruce” is a coward! His son “Jimmy” is just like his dad. They lack education and common sense. Only in it for money! Unsatisfactory equipment and zero loyalty. Not a good fit for the people of Portland and there are better companies who deserve your money and business. Definently a below par bottom feeding company.
I think rude and discourteous fit what Heiberg brings to the table. The owner equated his unprofessional work to “hobos” causing a mess. How about the owner get some professional employees who don’t leave a mess behind after picking up my trash and glass? Is that too hard to ask? Grow up!
Both their drivers and office staff are friendly and they deliver services on time at the price they quote. I’ve tried lots of Portland drop box companies over the past 30 years and Heiberg is the best.
Usually very good, but they have no plan for snowy weather!! This is something relatively new for PDX! My brother was a garbage-man in Portland for years & he could never use the weather as an excuse to not pick up peoples garbage! Also …
Because of the way they pick up garbage, it does not empty properly and the staff are unresponsive in correcting the problem in a reasonable way. They expected me to go out to the grocery store or hardware store in the middle of the Covid pandemic to buy lawn bags so they could do a proper pickup.
They come pick up the garbage and in 6 months I haven’t had a problem with the service. Their website is, nonexistent. It went from “under construction” for years to now it’s gone completely. They have no option for online payments or …
They don’t have online payments, they don’t provide an envelope for your payments. Their service is sloppy and reckless.
When they delivered my bins to me they gave me a fifthly yellow bin for glass. …
They’re nice enough if you call them when someone’s in the office (their hours are strange), but their website’s been down for ages, they have no online bill pay, no way to email, basically no information unless you phone them (which is …
Very classy locally earned business that has gone above and beyond in their services. I called and talked to a lovely man named Joe who promised to help with my garbage/recycling issue, and exceeded all expectations. If I moved out of their district I’d do my all to get them to continue the A+ work!
I came out to my parked car this afternoon to find it had been hit by one of the Heiberg garbage trucks. Thankfully the driver left information to contact the company, but when I did the receptionist was rude and gave me a runaround instead …
Best Garbage company I’ve used. I own a property management company here in Portland and manage many single family homes for which I pay garbage. Customer service is 2nd to none, rates are always competitive and I love the fact that it’s locally owned. Choose these guys first!
We miss Cloudburst! Heidberg has horrible customer service. They don’t come in the snow or days after snow and have the nerve to argue about what cans were placed out and which ones weren’t. I bring my cans down a day early because my …
Used Hieberg Garbage to Rent a container for a bathroom renovation project, it arrived right on time and was the perfect size. Renovation lasted longer then expected and they were very flexible with us. When we finished up the container was on it way the next day. Very professional i will be renting from them again.
Great Family Business. These folks have taken care of our business for years. Never had a problem with them. They treat us well and the staff is super friendly. I chose them initially because their rates were competitive but stayed with …
The drivers are extremely unsafe, speed, and speed up over the railroad tracks in order to spray rocks and garbage all over your vehicle. They are a lawsuit waiting to happen.
I’ve been in my house for over 30 years and was hesitant when Portland neighborhoods were assigned garbage service companies because I like free choice. No worries! – I’ve always had excellent customer service from Heiberg and I know about …
Heiberg Garbage has always been great to work with. They treat everyone with respect and truly appreciate their customers. I highly recommend them for residential and commercial services. 5 stars all day!!!
I have contacted this company three times over a six year period. Each time I have received the best customer service. The woman who answers the phone is professional and helpful and has taken care of my issues quickly-once I forgot to put …
What an amazing difference a trash company can make. We were using Waste Management as a commercial customer. The contracts, customer service, was terrible. Monthly I was having to call, because the driver had some excuse to not show up. …
I am very thankful for this family owned company. These are people that actually care about their customers and do everything they possibly can to be sure that they are doing a great job. The people in the office are quite professional and …
Really great experience with this company. I’ve moved around quite a bit so I’ve had experience with quite a few different garbage companies and not all of the experiences have been great. I’ve even had other companies completely skip …
They come to pick up trash and recycling between 4:00am-5:00am Mon/Wed/Fri/Sat. When my partner and I moved into our current space I couldn’t believe the constant/early pickup. I was able to get in touch with Jess for her to tell me that …
Great family owned company. Experienced, professional and easy to work with. The office staff was very helpful in assisting me with my needs. Would highly recommend if you are in need of a Garbage and Recycling company.
The team at Heiberg Garbage and Recycling goes above and beyond on a daily basis. I have never experienced a company that cares about their customers to the level that they do. They’ve always given phenomenal service and have always done right by me and my family. They are definitely pillars of the community and go above and beyond!
Professional, responsible and fair. Their business is all about trash but they are not trashy. I really have appreciated all they do.
We’ve used Heiberg for 5 years. Have a fantastic driver who will pull out our bin if we forgot to put it out. Always a pleasure to deal with on the phone. Saw their slogan on one of their trucks while fueling up years ago, and very happy I remembered it, and looked them up. They’ve been fantastic to work with.
Horrible Customer Service !!!!!!!!!!!!!!!!!!!!!!!!!!!!! They hang up on their customers and false advertise !
please get your website up
Always kind and responsive to me.
Really like the garbage service from these guys!
Used them for 5 months now, never missed a pick up, price is right.
It’s 4 am and it took the driver 15 mins to back up and loudly dump trash. VERY DISRUPTIVE.
Driver turnover pretty much means they sometimes orget where I am on the block.
Great locally owned company that’s reliable and very customer service oriented. Nothing but great things to say about this company and it’s terrific employees!
They always take care of us. The haters are very likely people that communicate by yelling and swearing. Good people.
called recently and was pleasantly surprised by their outstanding customer service, they were very polite on the phone and fixed my issue right away.
Heiberg Garbage and Recycle is an awesome garbage service! The drivers are friendly,(Well most of them)And I’m happy to live in the area that Heiberg serves in.
New to the area and trying to figure out how to make a payment. No indication whatsoever on the bill (which is only a paystub?), no website available for more info or way to set an auto-pay, no one in office after 4pm. What is this? 1985?
Constantly (loudly) up and down my street from 4a-6a on thursdays. Our pickup day is Wed and they do not even use the street that much then. Completely inconsiderate!
If your looking for a job, and you have a clean driving record for the most part. Great family to work for, plus good benefits!
I know the weather has been difficult but you have been really bad at communicating your plans. Tired of dragging cans in and out because you do not communicate until AFTER we are supposed to have the cans out. You suck. And yes, we checked your website regularly. It was wrong. And we called. No response.
Love working with Heiberg Garbage. They are very easy to work with and have made special garbage disposal pickups (like Christmas tree recycling) extremely easy. 5/5 would recommend!
The Owner “Bruce” is a coward! His son “Jimmy” is just like his dad. They lack education and common sense. Only in it for money! Unsatisfactory equipment and zero loyalty. Not a good fit for the people of Portland and there are better companies who deserve your money and business. Definently a below par bottom feeding company.
I think rude and discourteous fit what Heiberg brings to the table. The owner equated his unprofessional work to “hobos” causing a mess. How about the owner get some professional employees who don’t leave a mess behind after picking up my trash and glass? Is that too hard to ask? Grow up!
Both their drivers and office staff are friendly and they deliver services on time at the price they quote. I’ve tried lots of Portland drop box companies over the past 30 years and Heiberg is the best.
Usually very good, but they have no plan for snowy weather!! This is something relatively new for PDX! My brother was a garbage-man in Portland for years & he could never use the weather as an excuse to not pick up peoples garbage! Also …
Because of the way they pick up garbage, it does not empty properly and the staff are unresponsive in correcting the problem in a reasonable way. They expected me to go out to the grocery store or hardware store in the middle of the Covid pandemic to buy lawn bags so they could do a proper pickup.
They come pick up the garbage and in 6 months I haven’t had a problem with the service. Their website is, nonexistent. It went from “under construction” for years to now it’s gone completely. They have no option for online payments or …
They don’t have online payments, they don’t provide an envelope for your payments. Their service is sloppy and reckless.
When they delivered my bins to me they gave me a fifthly yellow bin for glass. …
They’re nice enough if you call them when someone’s in the office (their hours are strange), but their website’s been down for ages, they have no online bill pay, no way to email, basically no information unless you phone them (which is …
Service is ok, friendly staff. Inconvenient for customers to trim down cardboard boxes to 36in.
Very classy locally earned business that has gone above and beyond in their services. I called and talked to a lovely man named Joe who promised to help with my garbage/recycling issue, and exceeded all expectations. If I moved out of their district I’d do my all to get them to continue the A+ work!
I came out to my parked car this afternoon to find it had been hit by one of the Heiberg garbage trucks. Thankfully the driver left information to contact the company, but when I did the receptionist was rude and gave me a runaround instead …
Best Garbage company I’ve used. I own a property management company here in Portland and manage many single family homes for which I pay garbage. Customer service is 2nd to none, rates are always competitive and I love the fact that it’s locally owned. Choose these guys first!
We miss Cloudburst! Heidberg has horrible customer service. They don’t come in the snow or days after snow and have the nerve to argue about what cans were placed out and which ones weren’t. I bring my cans down a day early because my …
Used Hieberg Garbage to Rent a container for a bathroom renovation project, it arrived right on time and was the perfect size. Renovation lasted longer then expected and they were very flexible with us. When we finished up the container was on it way the next day. Very professional i will be renting from them again.
Great Family Business. These folks have taken care of our business for years. Never had a problem with them. They treat us well and the staff is super friendly. I chose them initially because their rates were competitive but stayed with …
The drivers are extremely unsafe, speed, and speed up over the railroad tracks in order to spray rocks and garbage all over your vehicle. They are a lawsuit waiting to happen.
I’ve been in my house for over 30 years and was hesitant when Portland neighborhoods were assigned garbage service companies because I like free choice. No worries! – I’ve always had excellent customer service from Heiberg and I know about …
Heiberg Garbage has always been great to work with. They treat everyone with respect and truly appreciate their customers. I highly recommend them for residential and commercial services. 5 stars all day!!!
I have contacted this company three times over a six year period. Each time I have received the best customer service. The woman who answers the phone is professional and helpful and has taken care of my issues quickly-once I forgot to put …
What an amazing difference a trash company can make. We were using Waste Management as a commercial customer. The contracts, customer service, was terrible. Monthly I was having to call, because the driver had some excuse to not show up. …
I am very thankful for this family owned company. These are people that actually care about their customers and do everything they possibly can to be sure that they are doing a great job. The people in the office are quite professional and …
Really great experience with this company. I’ve moved around quite a bit so I’ve had experience with quite a few different garbage companies and not all of the experiences have been great. I’ve even had other companies completely skip …
They come to pick up trash and recycling between 4:00am-5:00am Mon/Wed/Fri/Sat. When my partner and I moved into our current space I couldn’t believe the constant/early pickup. I was able to get in touch with Jess for her to tell me that …
Great family owned company. Experienced, professional and easy to work with. The office staff was very helpful in assisting me with my needs. Would highly recommend if you are in need of a Garbage and Recycling company.
The team at Heiberg Garbage and Recycling goes above and beyond on a daily basis. I have never experienced a company that cares about their customers to the level that they do. They’ve always given phenomenal service and have always done right by me and my family. They are definitely pillars of the community and go above and beyond!