Pathetic hospital wouldn’t let me and my son go back with my husband who is having surgery just because our child was with us. They didn’t tell us about this idiotic policy before hand. Now my husband who has severe anxiety is alone in pre-op! Fantastic! The lady at the counter doesn’t give a flying F either.
This place is the worst hospital I have ever been to my mother went to the Er here and they left her 9 year old in the car just to find out that she was getting admitted in to the hospital so I had to drive all they way down to Abilene just to go get her so that she surfactant in the car or get kid napped
Got in to see a doctor in the emergency room. It only took 2.5 hours which is really good for a hospital. Everyone was nice except the check in triage counter.
The doctors nurses staff etc is great but the gift shop inside Hendricks is way to Over priced everything in there is expensive we go to Hendricks because of sick family memebers we have to pay medical bills later on and have other things …
The Doctors are in one box, the do not refer to studies and upcoming research that could help diagnose or even cure there patients. Beware if you have DOUBLE VISION AND THEY DIAGNOSE YOU WITH GRAVES DISEASE AND WANT TO KILL OR TAKE YOUR …
I have had multiple visits to the ER, specialists and had other procedures done here…they are not perfect, but way more professional and courteous them Abilene Regional!
this hospital has the worst staff in the emergency area. they are highly rude and uncomforting. poor service. if I didn’t waste time already sitting here waiting I’d be heading to regional.
Been Waiting in the ER for 5 hours. They’re not running out of patients…….
But we are.
Ha. That was a joke. But seriously really not happy with the care they’ve given my mother.
I been in the since 500 pm they been skiing the whole time the I ask at 730 two people head of me the waited after those two people got called back the two more they said sorrybwe over look you next wad
Worst ER I’ve ever been to. Lazy, inattentive staff and long wait because staff just chats while people wait to be helped for 20 mins. Save you sanity and go to Express ER 24 hour!
Well i see the employees not wearing masks, eating at their stations. I thought there were rules to follow just like everywhere else. I snapped a photo of someone who doesn’t give beep. Photo is going online
Worst RN in the world!!! VERONICA!!! she didn’t even knew how long the patient had been without oxygen. She didn’t even knew what oxygen was! The Dr. Had to tell her!! Worst RN!
My husband broke his hand, after the tornado and all we got was a bunch of bills, which thank God for United way they paid after two board meetings. I brought my husband home in twice as much pain we soak it and wrapped it.
First time at dawson center and dr.Indira was really being ass and being rude, didn’t give me anything for the “flu”. And acted as if she was in rush, just to see her go sit with her friends at the desk. Never going back to a doctor like that.
Excellent service each and every employee that helped us through our surgery was exceptionally very courteous and polite in every way I would definitely recommend this hospital.
This poor review was due to the billing department issues, I never received a bill from Hendricks and they sent it directly to collections instead of calling and obtaining the funds. Ridiculous, and in professional.
They can fix u up mother care is most likely the where the best people are in the hospital always nice helpful and make new dad’s and mom’s fill up to the new challenges of being a parent
I been here for 10 minutes my 71 yr old husband who is suffering with pneumonia and is a cancer patient is having difficulty breathing, seems like that’s not a big deal to them. Instead of taking him back while I register him they have him sitting out here. I have 2 people in front of me trying to register. It is now 1320.
I am being treated for a severe bone infection as well as a staph infection that is very contagious my doctors and staff and aides and nurses and charge nurses and Primary Physicians who have been working with me to work and get me through …
I waited in the ER for over an hour for really bad abdomen pain. All they did say take vitals and sent be back into to waiting room for another hour or so before i was called by the doctor. I shouldn’t be waiting that long.
My 79 year old mother-in-law is in the emergency waiting room right now in excruciating pain. She has been waiting to see a doctor for 7 1/2 hours! Still waiting Inexcusable and horrible!
My son was in a car wreck today him and his friend were both in the accident we waited about a hour and a half to get into the emergency room which I understand things happen but my son got in had x-rays done he had a broken collarbone my …
Deeply disappointed and heart broken from my experience with Hendrick. If you have a loved one under their care be sure to check in frequently and in person. 😢 …
Dr. Du, wonderful, caring and very knowledgeable. Took great care of my husband, who has life threatening seizures, after having a stroke. Dr Du is great.
The nurses in the ICU unit at Hendricks are very rude and unprofessional so they’re on a power trip keeping people away from their love ones and using the covid to make excuses the little Danel nurse should be taught how to speak to the …
I had a very pleasant experience in the outpatient facility today. I am amazed at the poor reviews, and found nothing but friendly staff, a clean facility, and will not hesitate to come back again.
My brother was on the fifth floor for 8 days.
The staff was awesome.
When we got home —later that night we were talking about how we missed the nurses.
I would love to give a Huge shout out the medical team here and I do mean team, everyone was so professional and compassionate with my Pops and I throughout the entire stay. They defenitely live up to their Mission statement here.
P3 and C6, Thank you.
My wife and self have used HENDRICKS on several occasions from ONOCOLOGY to colonoscopies, wound care, day surgery and numerous other things. We are very satisfied with service and hospitality.
Absolutely worst experience I’ve ever had at a hospital! My husband is supposed to be having emergency surgery and it’s been 2 days and they keep putting him off and putting people in ahead of him.
HORRIBLE EMERGENCY DEPT. THÉY kept my daughter in the waiting room 5 hours till she walked out at midnight still in paìn. The admission peoplè were the worst!! I wouldn’t even give it half a star because the waiting room was dirty.
I don’t know what happened to the hospitals here lately but they won’t find out what’s wrong with you anymore just say it’s nothing or give you a steroid shot and sending people on their way if something happens to my family I will be sueing for them just sending people out like nothing is wrong.
They screwed up made my appointment for one day and told me another! Refused to even try to get me on on the date and time they told me about! If i could give this place a 0 i would! DO NOT go here just wait and see an actual obgyn! Its a …
Absolutely waste of time!!! I had called December 2017 to schedule a appointment and they told me April was the soonest. Ok booked for April and two days before my appointment they call me to reschedule me for another month later . Two …
This is one of the worst hospitals in Abilene. The staff is incompetent and 9 out of 10 times you will see a NP. If it was possible to give negative stars I would give it -5 stars.
School of Radiography program Hendrick Medical: Thank you for the opportunity of paying for the most horrendous experience in my life. Not only was humiliation and intimidation apart of my daily experience in your program by the members of …
Disappointing that Hendrick touted (when they still had the contract) of being a BCBS in-network provider, but then finding out when bills started coming in that ER and other various services within the hospital are “traveling” physicians …
After being here 5 hours now, we have yet to see a doctor! Beyond ridiculous! THE WORST HOSPITAL I HAVE EVER VISITED. People showing up in the room without introducing themselves, not relaying info from doctor to nurse to us. Professionalism doesn’t exist in this place.
I sat in the ER WAITING ROOM for 3 hours. When I checked in I let them know that I had already been the past week for my appendix and was told to come back asap if my pain intensified. Well I did and I sat there in pain for hours. I got up …
From their ER, neurology department, scheduling, the hospital has went down hill bad in the past decade. Completely mismanaged. I now drive to Dallas for almost all my medical needs because this place is incompetent.
Hands down the poorest excuse for a medical facility on planet earth. The ENTIRE ER staff is EXTREMELY rude & unprofessional. (That’s an understatement). The main doctor on staff has the bedside manner of a stoned, juice head frat boy. It …
Absolutely the worst and slowest emergency room possibly in the state in the waiting room for an hour after filling out all the paperwork. Emergency rooms I was bragging about how quickly they get patients in and out here but yet takes almost an hour and a half can you get to room
Got here this morning for my moms surgery and the fire alarms gone off twice without them saying ot was just for drills until i finally went and complained to the recipionist… HELLO, there could be a real fire and everyone would lose …
Honey and boiling water… Add til golden then drink for a fast home remedy for influenza A…. Blow nose to get rid of pressure… You’d be surprised!!! Jesus christ terrible reviews… I went in a few times one for a wreck… Another for …
4-1-2015 I had orders from my urologist to have a bone scan and MRI done, rather than go back to Houston, he said that I could have it done here in Abilene. My PCP had to reorder it due to Hendricks not be associated with the Houston …
This place needs to show the ER doctors and nurses on how to clean up there own mess. They left syringes with something in them, trash on floor, urine sample just sitting there, tubes with blood just sitting there. I thought an ER room was supposed to be sanitary
Went to the Hendricks branch near Regional because i was having a hard time walking due to DDD. Couldn’t see my PCP till mid May. The doctor was a damn quack. He sent me home stating i had a pulled muscle. I knew more than he did. Went …
On the weekend, my sister in law had a mini stroke. They took her blood, but didn’t process it. Took urine sample, but didn’t process it. Said they were going to do a cat scan , but didn’t. …
My boyfriend has asthma and his chest was feeling tight. We waited three hours to be seen. But the cherry is when I had to ask for a blanket three times before I got one. The first women I asked was rude and short. My patience is wearing thin.
Disgusting -from hospital rooms to family gathering areas to bathrooms to elevators to doors to floors to button panels- it is filthy! You are more likely to become ill than be cured in this cesspool. Literally everywhere I look I see …
Very pleasant visit at Hendricks Hospital located on Buffalo Gap Road in Abilene TX. if more hospital emergency rooms where as friendly and efficient as this we would probably have less deceased people in the world!!! Kudos to Dr Sharpe and staff b/c they were really GREAT and I do mean GREAT!!!
Both experiences I have had with the emergency room have been fantastic. However, the downfall is the billing department. Their hours are 8am-4:30pm Monday through Thursday, and 8am-1pm on Friday. Do they not realize that people have to …
Staff was rude and treated me differently than other patients there. Also the wait was so long, other people just started leaving without being admitted despite them being sick. If I could give negative stars, I WOULD.
Followed an ambulance with my formed in it. The staff at the ER was rude and acted like everyone’s issues were petty. One woman doing triage was eating chips while doing triage on people. I asked for a blanket for my friend and was told no …
The ER was absolutely disgusting. It was terrible, nothing looked like it had been cleaned in days. Chairs were filthy. Some of the healthcare workers weren’t even wearing their masks correctly especially when they were up close checking my son out.
Great hosptial with such wonderful caring medical professionals they took excellent care of my Mom while she was here! Kudos to this team on the 7th floor! Thank you from the Shipley family!
The least I can do is tell everyone who reads this – this medical facility took care of my dad for about 17-21 days before the Good Lord took him in late Nov 2013. For eighteen months my dad had suffered from pancreatic cancer. Hendrick …
RUDE, HATEFUL, INCONSIDERATE staff on morning of 6/19/19 between 3am & 9am WHICH is how long we waited in the ER for assistance before deciding to just go elsewhere! I’ve never PERSONALLY had any dealings with this hospital til this time & …
It has been 24 hours and my family member doesnt even know what kind of infection she has. They have put it 2 IVs completely incorrect and didnt even give her the antibiotics she needed because it was put in incorrectly. The care here is …
I would like to thank 22 year old RN Will for all his great work he does. We took my mom at 9.00pm on dec 26, 2018. Will listen to her and the reason for her visit. Several hours later my was sent home less pain and was able to get rest. Thank again Will keep up the good work!
Upon arrival at Hendrick Medical Center, was in tremulous pain (10). There was not a long wait prior to seeing a Physician. Immediately following triage was seen by nurse and doctor. Dr. K. Ohlendorf, examine me and ordered labs. …
I had back surgery at Hendrix recently. There wasn’t a single doctor or nurse that was rude or unprofessional. Everybody was polite and kind. I hate that I needed surgery, but the staff here made it easier to deal with it. This is a great place to be treated.
I have had 2 great experiences with their ER. First time I walked in and the second time I was transferred in by ambulance from Eastland. I had the same male nurse both times and I can’t for the life of me remember his name! He was awesome!
My son was hit by a driver. and while in critical condition they waited six hours to transport by plane to Ft worth Tx because they wanted to transport two other ppl my son was the most critical. By the time he reached Harris Hospital in …
Hospital stay had serious issues. They are understaffed and frequently need to pull nurses from other floors to assist. Their food is bland but some food is delicious. However during my stay they decided to change from you calling in when …
Place is dirty with trash everywhere and the hospital isn’t busy but is taking hours to receive any care. Took my wife over a hour to be seen by anyone not even updates and once seen couple more hours for basic tests to come back. They …
Doctors,nurses,cna’s,housekeeping,respitory therapist, dietary,physical therapist,transports all seem to be friendly,compassionate, and seem to thrive for it. BEWARE of social worker/case worker on 5th floor is questionable at best and …
Very disappointed in Hendrick Medical Center and the ER staff and Dr Majkowski on the south side. Took our 3 year old son in with a broke femur Saturday night from a slip on the kitchen floor and because they’re not familiar and used to …
The worst medical system I’ve experienced and I’ve lived in 4 other places. Next to impossible to get an appointment with any specialist. Doctors refuse to see you unless you have a referral. Primar Care says they have sent reference but …
Absolutely the worst hospital I have ever been to. They completely ignored my wifes issues, didnt perform a proper evaluation, made assumptions without confirmation and generally excelled in malpractice. Now we are waiting to find out if …
I went for such severe stomach pain, the tests came back normal I kept telling them I was in so much pain. I could hardly stand or walk. They said nothing was wrong and sent me home. Miserable and can’t sleep. They literally do not care …
I would not go to this hospital ever again. I wouldn’t even trust them with something as simple as a paper cut! My daughter went to emergency room after she sliced her finger with a knife. Instead of stitching her finger, the doctor glued …
I was not impressed with this place at all. They were very unorganized and not compassionate whatsoever. It took 5 hours to see someone when the doctor that sent us there called them in advance. Then as we waited on a bed in the hall …
Hendrick Hospital now has served four generations of my family, where the physicians, nurses and staff have served my family very well in always having provided the utmost professional treatment and management of all our hospital medical …
Although the waiting area in the Jones building is very clean and comfortable, I paid almost $5.00 for a coffee and a bottle of water. Both of which should have been complimentary. Also I had to research google to find a volunteer service to get some tissues ( for sneezing and crying) special delivered. Some people
My biological father (yes I am next of kin) required medical treatment. We chose to go to the southside small branch ER. I am medically exempted from the mask mandate at this time however I did choose the wear a face shield that cover my …
I have not had good experiences with Hendricks in the past, but my recent visit for a sleep study was Wonderful . After a quick trip through admissions I was taken to the 7th floor and met by my nurses for the night. They walked me to my …
My husband was at Hendricks for 19 days in August of 2017 .He passed away on August 25th but the care that he received was phenomenal. The morning he passed away was the hardest thing I’ve ever had to face but the nurses and the doctors were there for me and their compassion and care will never be forgotten!!
I was just so ashamed to just see the review on here about Hendrick NICU! Let me share my AMAZING experience at such a difficult time. THIS PLACE IS ABSOLUTELY AMAZING!!! I NEVER left my childs side the whole time I was there me or my …
I was traveling through Abilene, and started having severe chest pain. I was brought to Hendrick Medical Center. As I was brought into the ER, I was brought back immediately. I seen Dr. Hilton, and had Tiffany as my nurse in the ER. They …
On november 23rd my daughter fell while playin g and hurt her arm. The first hospital we took her to said it was only a contusion and sent us home. With the amount of pain and swelling she had I knew she didnt just have bruising. So we went …
90 year old grandmother has been waiting outside the ER for 9 hours to get a room. This is ridiculous & sad that a person or anybody with such high age would have to wait this long. We will be going to Abilene Regional. After this …
I had my son jasper here and my son taking so long to urinate caused our doctor to recommend that he stay until he urinates. At 11:25 p.m. on March 16th our son Jasper urinated in his diaper. The nurse who wasn’t even supposed to be our …
Today I went to the emergency room at Hendricks, by far the worst service I have ever gotten. I will never go back to that hospital. there I am because I’m in alot of pain, the two nurses that took care of me where so incredibly rude. No …
I had to be in hospital for 6 weeks to keep my baby from delivering early and all the nurses in labor and deliveey were GREAT! I had my other children visiting me and some nights having to stay with me and all the nurses were so nice making …
I like how some people on the reviews are like “Staff were unfriendly, DO NOT GO THERE!” when in a life threatening emergency, you’re not gonna tell the ambulance to not take you there just because they’re not friendly especially if it’s …
While visiting family my son needed emergency care and received the most courteous, caring, and professional service I’ve ever witnessed at any ER facility. Perhaps we got lucky, but there was absolutely no wait and my son was scanned, …
Went in for severe abdominal pain, nothing would help. Not even morphine to a point where I asked the ambulance to stop giving it to me as it only made me dizzy. It was 2 AM so I left the house with a bonnet, t shirt and sweats. I guess me …
I had a friend at the hospital last week with pneumonia and I asked to talk to a nurse just to see if there was anything they could do besides prescribing amoxicillin. The first person who got on the phone with me was a very rude man and …
Hospital ER’s advertise how quickly they get patients into the ER…they brag about how short the wait time to get in is. However, they need to work on the amount of time you wait to get test results and get moved up to a room. On a slow …
My mother was admitted to Hendricks a week ago. She was running a fever and complaining about back pains. She is also diagnosed and battling with cancer. The goal from Hendricks was to do a culture test to see which antibiotics would be …
My daughter had to have outpatient surgery there a number of weeks ago. All the nurses and doctors, etc were wonderful and eased my fears as well as my daughter’s. We are now going to the wound care center for aftercare and the nurses and …
The nurses where nice and friendly. The billing is the issue. I was told $150 to be seen. Never did the lady say, “By the way, the doctor fee is separate + ridiculous”. …
They don’t care if you live or die. I have several medical issues/disabilities that prevent me from wearing a mask. So much so I left with chest pain and extremely difficult breathing and they did not care at all. I guess they can put a …
Hendrick Medical Center Hospital located in Abilene, Texas. Hendrick Hospital is an excellence and compassionate healthcare System for all patients who are taking care for at this location. The Healthcare Team are amazing! They all work …
My dad had cancer surgery they botched, the next day they gave him a flu shot. Then they said he can’t leave because he has a fever. We requested a transfer and they kept putting it off. We took him out as he wished and signed off. 4 other …
This just happened today…we pull up to the emergency center I’m 17 and just did 100mph all the way from hawley texas with my father who’s most likely having a heart attack. I run inside there’s no nurses to be found. I wave down the …
I was seen at the er today and was in a room quite fast for an er but didn’t see anyone for over an hour after I got into the room. The doctor that seen me was horrible. Didn’t listen to what I was saying, told me because I have tattoos and …
Hendrick ER staff almost let my daughter die 2 yrs ago. She was in severe pain and the nurses in the ER were mocking her and laughing. They forced her our of the ER and told her if her pain continued to return. Never getting her pain …
cared for my Husband w your facility and meds he needed. Angel @ Staton Hopital , where we got sent here from gave us heads up. About the league house right across from my honey. Peace of Mind. . Not one staff member here on campus …
I have been back in the hospital for5 days now after going home for 5 days following an 8 week hospitalization. I was told by phone on monday To come backup here because I have an infection in my blood. After waiting in the ER for what …
Went to the ER for chest pain, I understand they are swamped and tired but the waiting area and inside the er rooms were really dirty. With covid going on I would expect them to be clean and on top of making sure to sanitize things. There …
My wife and I just had our baby boy at Hendricks. The Birthplace at Hendrick could easily win a 10 star vote. The labor/delivery team is the best group of people I’ve ever met. One nurse (won’t be named due to privacy) stayed 1-2 hours …
I myself and my husband both had Covid,I wasn’t sick enough to be hospitalized,My husband was . I tried to call the # on the sign outside to just get a recording, So preceded to enter the ER. Where my husband was promptly,taken for …
I can’t even get the nurse to dr hills office to speak to me. I had to cancel my surgery due to money issues. But now I got that figured out. I have called to set it back up and they keep telling me they will call once it is scheduled. Why …
I get the medical staff is overwhelmed but the way they treated us was so unnecessary. I believe I contracted COVID for the first time and I had trouble breathing. My husband and I were lost on what to do when we showed up and the text …
Have been going to this hospital for 33 years. Have never had any problems with the nurses or doctors. Would like to acknowledge and thank Mrs. Sherry Hicks she’s very kind,polite,and always very helpful.
My daughter was treated in the ER. She had been stung by a bumblebee . Was treated for a virus. After all labs and a sonogram was sent home with ibuprofen. No insurance. Given torador. White count up. She is allergic to bees. Really! They wouldn’t listen! I was there. I worked for HMC for many years in nursing. Sincerely, Linda Davis
I was sent from Norfolk, Virginia on a deployment in response to the COVID 19 Crisis. I worked in the Emergency Room at Hendrick North Medical Center. I filed a complaint regarding a staff employee saying the N word. I am a mastered …
Hendrick is the sound echoing from the death knell as Regional falls. Hendrick is here to test your patience and hold their patience until that insurance bleeds dry. Hendrick is here leave more questions than answers, and leave stones so …
Undoubtedly the worst hospital experience of my life. Thyroid surgery. So necks cut open. Big complication is infection. No sanitizer or wipes or help washing hands after bathroom use. Im a fall risk.. but 45 minutes of waiting for help to …
This hospital is amazing. The wait was a little long but that’s what triage is for. It determines acute need stroke, head trama, heart attack and stuff will always take priority. It did today and that’s fine, I was lucky my issue was minor …
On 15 December 2021 I had a bad case of pneumonia brought on by covid. It was mid afternoon when I checked in. It took 6 hours to just get an ER area or bed. After getting in, blood work and x-rays were done. Along the morning hours of 16 …
i’ve had many issues with this hospital in the past, from outrageous wait times, to poor patient care/attentiveness. however the past two times i’ve been here (one as a guest, one as a patient) are the last straw. i’m disappointed that this …
The staff was really good with my momma and her issues. Two fracturs in her back. My issue is the had her on a minor precaution for history of ESBL. She didn’t have it. But myself and family visitors were targeted with a red dot on our …
I mean it’s the united states and health care, I’m pretty sure buying another human would be cheaper than paying for health issuance. I wish I could just pay more taxes and not health insurance it’s so much better.
I have BCBS. HMC was granted special permission to monopolize healthcare in our area. Now they are at odds with BCBS yet again and I don’t have a choice, like I did the last time HMC dropped BCBS. HMC you wanted the power, now you have a responsibility to us.
I have never had to jump through more hoops ever in my life. This exactly why I don’t bother going to the Dr. I have spent money that was a complete waste. First off the only reason why I am giving this place a 2 is because Dr. O is amazing …
Did not receive any treatment in the ER from dr Lyons. He was dismissive and incompetent. Went to another hospital in another town where we were provided excellent care and a heart condition was uncovered by the dr at the other hospital. Dr …
Hendricks always take good care of our family. We truly appreciate for all the hard work and the dedicated staffs day in, day out. One of the toughest profession that dealing with people in their not so much nice moods.
I had knee replacement surgery and they have been taking care of me unbelievably. I feel like I am with family with all the real love and care I feel. Thank you all so much, you made a drastic experience into a much better unbelievable one. …
Pathetic hospital wouldn’t let me and my son go back with my husband who is having surgery just because our child was with us. They didn’t tell us about this idiotic policy before hand. Now my husband who has severe anxiety is alone in pre-op! Fantastic! The lady at the counter doesn’t give a flying F either.
Good hospital
Great
Nice hospital
Very good Hospital
Lack of care for patients
They were terrible!
Ok I was just visiting
Great service and staff
If you have health problems this is the place to go!
Thank God for Nurse Megan.
Quick service right after lunch
Always the best of care at Hendricks
Good office! Helpful staff.
Horrible hospital!! Poorly managed and substandard care delivered!!
Same building different street addresses.
Always been good to my family great place for heart problems…..
Still waiting to see a Dr. Sitting here with a heart patient. And they are so so slow.
The waiting time in the E R is unacceptable it’s excuse after excuse why they are running behind. Go to an walk in
What happened to nurses advocating for their patients? Worthless excuse for a hospital.
Great place and i have all my doctors at this hospital.
Depends on time and day and how busy they are and quality of care you receive
Just as bad as brownwood tx won’t even talk to you on the phone and tell you whats going on
Nope! Never have I ever! So disappointed!
Just took to long..yes everyone nice but the wait is what sucks.
Only time i been here is when i was pregnan. And yet i keep getting billed 1000+$ like really. ..
Love the hospital and staff. Had a short visit and everyone was professional and kind.
In my case this hospital is not private adoption friendly.
Called cps for no absolute reason sad. Who wants to be sitting in the hospital with there child and get a visit from cps.
Went in for a stent. Staff was fantastic. Thank you Hendricks team.
Dr. Cormack in the ER and his staff are extremely professional and helpful. The best ER in town.
Most rude, unprofessional, condescending, & lying bunch of ignorant nurses I ever had the displeasure of subjecting my daughter to in any ER!!
The nurses are so kind and always ready to help or listen. Thank you Athena.
Food is way to expensive nurses are great very caring
This place is the worst hospital I have ever been to my mother went to the Er here and they left her 9 year old in the car just to find out that she was getting admitted in to the hospital so I had to drive all they way down to Abilene just to go get her so that she surfactant in the car or get kid napped
The nurse at the registration was so rude. I don’t recommend getting disrespected by them
Never heard of a company that didn’t pay holiday pay for their employees till now. #Reallydisrespectful
Rita, the charge nurse on the 7th floor is rude, unprofessional and just plain worn out.Jones side of the hospital is the world class.
Staff is utterly incompetent and show 0
Compassion toward the patient or the patients family
Got in to see a doctor in the emergency room. It only took 2.5 hours which is really good for a hospital. Everyone was nice except the check in triage counter.
The doctors nurses staff etc is great but the gift shop inside Hendricks is way to Over priced everything in there is expensive we go to Hendricks because of sick family memebers we have to pay medical bills later on and have other things …
Family member had surgery yesterday it was good experience for him and staff we awesome and responsive to his needs i give them 5 stars
The Doctors are in one box, the do not refer to studies and upcoming research that could help diagnose or even cure there patients. Beware if you have DOUBLE VISION AND THEY DIAGNOSE YOU WITH GRAVES DISEASE AND WANT TO KILL OR TAKE YOUR …
We didn’t have a long wait at the ED. Took maybe an hour start to finish. Very professional, courteous and accommodating.
Always experienced friendly staff. Cleanliness could definitely use improvement. Anytime I’ve had questions they were answered promptly.
Had appointment and could not get a wheelchair to go in. It was a madhouse and not help from staff. I refuse to ever go there again
I have had multiple visits to the ER, specialists and had other procedures done here…they are not perfect, but way more professional and courteous them Abilene Regional!
I waited there for 5 1/2 hours and never even got to a bed. Absolutely ridiculous! If I could give 0 or negative stars I would
this hospital has the worst staff in the emergency area. they are highly rude and uncomforting. poor service. if I didn’t waste time already sitting here waiting I’d be heading to regional.
They have been awesome! Taking great care of my dad! The nurses and Doctors are great ! Thank you for the caring hands that saved my dad!
Been Waiting in the ER for 5 hours. They’re not running out of patients…….
But we are.
Ha. That was a joke. But seriously really not happy with the care they’ve given my mother.
I been in the since 500 pm they been skiing the whole time the I ask at 730 two people head of me the waited after those two people got called back the two more they said sorrybwe over look you next wad
Worst ER I’ve ever been to. Lazy, inattentive staff and long wait because staff just chats while people wait to be helped for 20 mins. Save you sanity and go to Express ER 24 hour!
Well i see the employees not wearing masks, eating at their stations. I thought there were rules to follow just like everywhere else. I snapped a photo of someone who doesn’t give beep. Photo is going online
Hendrick Hospital is the best! The hospital staff has always been polite to me and always taken care of my needs. The #1 hospital in Abilene!!
My husband had emergency surgery December 13 and staff and doctors were great. Much better hospital than regional.
I don’t know what has happened to Hendrick, but the quality of care has gone to the toilet, especially in the Southside facilities.
Worst RN in the world!!! VERONICA!!! she didn’t even knew how long the patient had been without oxygen. She didn’t even knew what oxygen was! The Dr. Had to tell her!! Worst RN!
My husband broke his hand, after the tornado and all we got was a bunch of bills, which thank God for United way they paid after two board meetings. I brought my husband home in twice as much pain we soak it and wrapped it.
First time at dawson center and dr.Indira was really being ass and being rude, didn’t give me anything for the “flu”. And acted as if she was in rush, just to see her go sit with her friends at the desk. Never going back to a doctor like that.
Excellent service each and every employee that helped us through our surgery was exceptionally very courteous and polite in every way I would definitely recommend this hospital.
This poor review was due to the billing department issues, I never received a bill from Hendricks and they sent it directly to collections instead of calling and obtaining the funds. Ridiculous, and in professional.
They can fix u up mother care is most likely the where the best people are in the hospital always nice helpful and make new dad’s and mom’s fill up to the new challenges of being a parent
I been here for 10 minutes my 71 yr old husband who is suffering with pneumonia and is a cancer patient is having difficulty breathing, seems like that’s not a big deal to them. Instead of taking him back while I register him they have him sitting out here. I have 2 people in front of me trying to register. It is now 1320.
I am being treated for a severe bone infection as well as a staph infection that is very contagious my doctors and staff and aides and nurses and charge nurses and Primary Physicians who have been working with me to work and get me through …
I waited in the ER for over an hour for really bad abdomen pain. All they did say take vitals and sent be back into to waiting room for another hour or so before i was called by the doctor. I shouldn’t be waiting that long.
My 79 year old mother-in-law is in the emergency waiting room right now in excruciating pain. She has been waiting to see a doctor for 7 1/2 hours! Still waiting Inexcusable and horrible!
My son was in a car wreck today him and his friend were both in the accident we waited about a hour and a half to get into the emergency room which I understand things happen but my son got in had x-rays done he had a broken collarbone my …
Deeply disappointed and heart broken from my experience with Hendrick. If you have a loved one under their care be sure to check in frequently and in person. 😢 …
Hendricks is the best hospital in our area. The entire staff is caring and very attentive to their patients, as well as the patient’s family members.
Dr. Du, wonderful, caring and very knowledgeable. Took great care of my husband, who has life threatening seizures, after having a stroke. Dr Du is great.
The nurses in the ICU unit at Hendricks are very rude and unprofessional so they’re on a power trip keeping people away from their love ones and using the covid to make excuses the little Danel nurse should be taught how to speak to the …
I had a very pleasant experience in the outpatient facility today. I am amazed at the poor reviews, and found nothing but friendly staff, a clean facility, and will not hesitate to come back again.
They scan your id and tell you that you need to be wait to be called. Then they tell you they don’t know who was here first. They need better staff.
My brother was on the fifth floor for 8 days.
The staff was awesome.
When we got home —later that night we were talking about how we missed the nurses.
I would love to give a Huge shout out the medical team here and I do mean team, everyone was so professional and compassionate with my Pops and I throughout the entire stay. They defenitely live up to their Mission statement here.
P3 and C6, Thank you.
My wife and self have used HENDRICKS on several occasions from ONOCOLOGY to colonoscopies, wound care, day surgery and numerous other things. We are very satisfied with service and hospitality.
Absolutely worst experience I’ve ever had at a hospital! My husband is supposed to be having emergency surgery and it’s been 2 days and they keep putting him off and putting people in ahead of him.
HORRIBLE EMERGENCY DEPT. THÉY kept my daughter in the waiting room 5 hours till she walked out at midnight still in paìn. The admission peoplè were the worst!! I wouldn’t even give it half a star because the waiting room was dirty.
I don’t know what happened to the hospitals here lately but they won’t find out what’s wrong with you anymore just say it’s nothing or give you a steroid shot and sending people on their way if something happens to my family I will be sueing for them just sending people out like nothing is wrong.
They screwed up made my appointment for one day and told me another! Refused to even try to get me on on the date and time they told me about! If i could give this place a 0 i would! DO NOT go here just wait and see an actual obgyn! Its a …
Absolutely waste of time!!! I had called December 2017 to schedule a appointment and they told me April was the soonest. Ok booked for April and two days before my appointment they call me to reschedule me for another month later . Two …
This is one of the worst hospitals in Abilene. The staff is incompetent and 9 out of 10 times you will see a NP. If it was possible to give negative stars I would give it -5 stars.
School of Radiography program Hendrick Medical: Thank you for the opportunity of paying for the most horrendous experience in my life. Not only was humiliation and intimidation apart of my daily experience in your program by the members of …
Disappointing that Hendrick touted (when they still had the contract) of being a BCBS in-network provider, but then finding out when bills started coming in that ER and other various services within the hospital are “traveling” physicians …
After being here 5 hours now, we have yet to see a doctor! Beyond ridiculous! THE WORST HOSPITAL I HAVE EVER VISITED. People showing up in the room without introducing themselves, not relaying info from doctor to nurse to us. Professionalism doesn’t exist in this place.
I sat in the ER WAITING ROOM for 3 hours. When I checked in I let them know that I had already been the past week for my appendix and was told to come back asap if my pain intensified. Well I did and I sat there in pain for hours. I got up …
From their ER, neurology department, scheduling, the hospital has went down hill bad in the past decade. Completely mismanaged. I now drive to Dallas for almost all my medical needs because this place is incompetent.
Hands down the poorest excuse for a medical facility on planet earth. The ENTIRE ER staff is EXTREMELY rude & unprofessional. (That’s an understatement). The main doctor on staff has the bedside manner of a stoned, juice head frat boy. It …
Absolutely the worst and slowest emergency room possibly in the state in the waiting room for an hour after filling out all the paperwork. Emergency rooms I was bragging about how quickly they get patients in and out here but yet takes almost an hour and a half can you get to room
Got here this morning for my moms surgery and the fire alarms gone off twice without them saying ot was just for drills until i finally went and complained to the recipionist… HELLO, there could be a real fire and everyone would lose …
Honey and boiling water… Add til golden then drink for a fast home remedy for influenza A…. Blow nose to get rid of pressure… You’d be surprised!!! Jesus christ terrible reviews… I went in a few times one for a wreck… Another for …
4-1-2015 I had orders from my urologist to have a bone scan and MRI done, rather than go back to Houston, he said that I could have it done here in Abilene. My PCP had to reorder it due to Hendricks not be associated with the Houston …
This place needs to show the ER doctors and nurses on how to clean up there own mess. They left syringes with something in them, trash on floor, urine sample just sitting there, tubes with blood just sitting there. I thought an ER room was supposed to be sanitary
Went to the Hendricks branch near Regional because i was having a hard time walking due to DDD. Couldn’t see my PCP till mid May. The doctor was a damn quack. He sent me home stating i had a pulled muscle. I knew more than he did. Went …
On the weekend, my sister in law had a mini stroke. They took her blood, but didn’t process it. Took urine sample, but didn’t process it. Said they were going to do a cat scan , but didn’t. …
My boyfriend has asthma and his chest was feeling tight. We waited three hours to be seen. But the cherry is when I had to ask for a blanket three times before I got one. The first women I asked was rude and short. My patience is wearing thin.
Disgusting -from hospital rooms to family gathering areas to bathrooms to elevators to doors to floors to button panels- it is filthy! You are more likely to become ill than be cured in this cesspool. Literally everywhere I look I see …
Very pleasant visit at Hendricks Hospital located on Buffalo Gap Road in Abilene TX. if more hospital emergency rooms where as friendly and efficient as this we would probably have less deceased people in the world!!! Kudos to Dr Sharpe and staff b/c they were really GREAT and I do mean GREAT!!!
Both experiences I have had with the emergency room have been fantastic. However, the downfall is the billing department. Their hours are 8am-4:30pm Monday through Thursday, and 8am-1pm on Friday. Do they not realize that people have to …
Staff was rude and treated me differently than other patients there. Also the wait was so long, other people just started leaving without being admitted despite them being sick. If I could give negative stars, I WOULD.
Followed an ambulance with my formed in it. The staff at the ER was rude and acted like everyone’s issues were petty. One woman doing triage was eating chips while doing triage on people. I asked for a blanket for my friend and was told no …
The ER was absolutely disgusting. It was terrible, nothing looked like it had been cleaned in days. Chairs were filthy. Some of the healthcare workers weren’t even wearing their masks correctly especially when they were up close checking my son out.
Great hosptial with such wonderful caring medical professionals they took excellent care of my Mom while she was here! Kudos to this team on the 7th floor! Thank you from the Shipley family!
The least I can do is tell everyone who reads this – this medical facility took care of my dad for about 17-21 days before the Good Lord took him in late Nov 2013. For eighteen months my dad had suffered from pancreatic cancer. Hendrick …
RUDE, HATEFUL, INCONSIDERATE staff on morning of 6/19/19 between 3am & 9am WHICH is how long we waited in the ER for assistance before deciding to just go elsewhere! I’ve never PERSONALLY had any dealings with this hospital til this time & …
It has been 24 hours and my family member doesnt even know what kind of infection she has. They have put it 2 IVs completely incorrect and didnt even give her the antibiotics she needed because it was put in incorrectly. The care here is …
I would like to thank 22 year old RN Will for all his great work he does. We took my mom at 9.00pm on dec 26, 2018. Will listen to her and the reason for her visit. Several hours later my was sent home less pain and was able to get rest. Thank again Will keep up the good work!
Upon arrival at Hendrick Medical Center, was in tremulous pain (10). There was not a long wait prior to seeing a Physician. Immediately following triage was seen by nurse and doctor. Dr. K. Ohlendorf, examine me and ordered labs. …
I had back surgery at Hendrix recently. There wasn’t a single doctor or nurse that was rude or unprofessional. Everybody was polite and kind. I hate that I needed surgery, but the staff here made it easier to deal with it. This is a great place to be treated.
I have had 2 great experiences with their ER. First time I walked in and the second time I was transferred in by ambulance from Eastland. I had the same male nurse both times and I can’t for the life of me remember his name! He was awesome!
My son was hit by a driver. and while in critical condition they waited six hours to transport by plane to Ft worth Tx because they wanted to transport two other ppl my son was the most critical. By the time he reached Harris Hospital in …
Hospital stay had serious issues. They are understaffed and frequently need to pull nurses from other floors to assist. Their food is bland but some food is delicious. However during my stay they decided to change from you calling in when …
Place is dirty with trash everywhere and the hospital isn’t busy but is taking hours to receive any care. Took my wife over a hour to be seen by anyone not even updates and once seen couple more hours for basic tests to come back. They …
Doctors,nurses,cna’s,housekeeping,respitory therapist, dietary,physical therapist,transports all seem to be friendly,compassionate, and seem to thrive for it. BEWARE of social worker/case worker on 5th floor is questionable at best and …
Very disappointed in Hendrick Medical Center and the ER staff and Dr Majkowski on the south side. Took our 3 year old son in with a broke femur Saturday night from a slip on the kitchen floor and because they’re not familiar and used to …
The worst medical system I’ve experienced and I’ve lived in 4 other places. Next to impossible to get an appointment with any specialist. Doctors refuse to see you unless you have a referral. Primar Care says they have sent reference but …
Front desk and radiology were very friendly; no issues with them.
Never saw a doctor, but the NP was as useless and unfriendly as they come. Spent …
Absolutely the worst hospital I have ever been to. They completely ignored my wifes issues, didnt perform a proper evaluation, made assumptions without confirmation and generally excelled in malpractice. Now we are waiting to find out if …
I went for such severe stomach pain, the tests came back normal I kept telling them I was in so much pain. I could hardly stand or walk. They said nothing was wrong and sent me home. Miserable and can’t sleep. They literally do not care …
Doctors and nurses where so wonderful!Thank you and God bless.happy holidays 🎅 …
I would not go to this hospital ever again. I wouldn’t even trust them with something as simple as a paper cut! My daughter went to emergency room after she sliced her finger with a knife. Instead of stitching her finger, the doctor glued …
I was not impressed with this place at all. They were very unorganized and not compassionate whatsoever. It took 5 hours to see someone when the doctor that sent us there called them in advance. Then as we waited on a bed in the hall …
Hendricks phones having issues for weeks
It seems we have been unable to get through to our doctors any longer for the …
Hendrick Hospital now has served four generations of my family, where the physicians, nurses and staff have served my family very well in always having provided the utmost professional treatment and management of all our hospital medical …
Although the waiting area in the Jones building is very clean and comfortable, I paid almost $5.00 for a coffee and a bottle of water. Both of which should have been complimentary. Also I had to research google to find a volunteer service to get some tissues ( for sneezing and crying) special delivered. Some people
My biological father (yes I am next of kin) required medical treatment. We chose to go to the southside small branch ER. I am medically exempted from the mask mandate at this time however I did choose the wear a face shield that cover my …
I have not had good experiences with Hendricks in the past, but my recent visit for a sleep study was Wonderful . After a quick trip through admissions I was taken to the 7th floor and met by my nurses for the night. They walked me to my …
My husband was at Hendricks for 19 days in August of 2017 .He passed away on August 25th but the care that he received was phenomenal. The morning he passed away was the hardest thing I’ve ever had to face but the nurses and the doctors were there for me and their compassion and care will never be forgotten!!
I was just so ashamed to just see the review on here about Hendrick NICU! Let me share my AMAZING experience at such a difficult time. THIS PLACE IS ABSOLUTELY AMAZING!!! I NEVER left my childs side the whole time I was there me or my …
I was traveling through Abilene, and started having severe chest pain. I was brought to Hendrick Medical Center. As I was brought into the ER, I was brought back immediately. I seen Dr. Hilton, and had Tiffany as my nurse in the ER. They …
On november 23rd my daughter fell while playin g and hurt her arm. The first hospital we took her to said it was only a contusion and sent us home. With the amount of pain and swelling she had I knew she didnt just have bruising. So we went …
90 year old grandmother has been waiting outside the ER for 9 hours to get a room. This is ridiculous & sad that a person or anybody with such high age would have to wait this long. We will be going to Abilene Regional. After this …
I had my son jasper here and my son taking so long to urinate caused our doctor to recommend that he stay until he urinates. At 11:25 p.m. on March 16th our son Jasper urinated in his diaper. The nurse who wasn’t even supposed to be our …
Today I went to the emergency room at Hendricks, by far the worst service I have ever gotten. I will never go back to that hospital. there I am because I’m in alot of pain, the two nurses that took care of me where so incredibly rude. No …
I had to be in hospital for 6 weeks to keep my baby from delivering early and all the nurses in labor and deliveey were GREAT! I had my other children visiting me and some nights having to stay with me and all the nurses were so nice making …
I like how some people on the reviews are like “Staff were unfriendly, DO NOT GO THERE!” when in a life threatening emergency, you’re not gonna tell the ambulance to not take you there just because they’re not friendly especially if it’s …
While visiting family my son needed emergency care and received the most courteous, caring, and professional service I’ve ever witnessed at any ER facility. Perhaps we got lucky, but there was absolutely no wait and my son was scanned, …
Went in for severe abdominal pain, nothing would help. Not even morphine to a point where I asked the ambulance to stop giving it to me as it only made me dizzy. It was 2 AM so I left the house with a bonnet, t shirt and sweats. I guess me …
I had a friend at the hospital last week with pneumonia and I asked to talk to a nurse just to see if there was anything they could do besides prescribing amoxicillin. The first person who got on the phone with me was a very rude man and …
Hospital ER’s advertise how quickly they get patients into the ER…they brag about how short the wait time to get in is. However, they need to work on the amount of time you wait to get test results and get moved up to a room. On a slow …
My mother was admitted to Hendricks a week ago. She was running a fever and complaining about back pains. She is also diagnosed and battling with cancer. The goal from Hendricks was to do a culture test to see which antibiotics would be …
My daughter had to have outpatient surgery there a number of weeks ago. All the nurses and doctors, etc were wonderful and eased my fears as well as my daughter’s. We are now going to the wound care center for aftercare and the nurses and …
The nurses where nice and friendly. The billing is the issue. I was told $150 to be seen. Never did the lady say, “By the way, the doctor fee is separate + ridiculous”. …
They don’t care if you live or die. I have several medical issues/disabilities that prevent me from wearing a mask. So much so I left with chest pain and extremely difficult breathing and they did not care at all. I guess they can put a …
Hendrick Medical Center Hospital located in Abilene, Texas. Hendrick Hospital is an excellence and compassionate healthcare System for all patients who are taking care for at this location. The Healthcare Team are amazing! They all work …
My dad had cancer surgery they botched, the next day they gave him a flu shot. Then they said he can’t leave because he has a fever. We requested a transfer and they kept putting it off. We took him out as he wished and signed off. 4 other …
This just happened today…we pull up to the emergency center I’m 17 and just did 100mph all the way from hawley texas with my father who’s most likely having a heart attack. I run inside there’s no nurses to be found. I wave down the …
I was seen at the er today and was in a room quite fast for an er but didn’t see anyone for over an hour after I got into the room. The doctor that seen me was horrible. Didn’t listen to what I was saying, told me because I have tattoos and …
Hendrick ER staff almost let my daughter die 2 yrs ago. She was in severe pain and the nurses in the ER were mocking her and laughing. They forced her our of the ER and told her if her pain continued to return. Never getting her pain …
cared for my Husband w your facility and meds he needed. Angel @ Staton Hopital , where we got sent here from gave us heads up. About the league house right across from my honey. Peace of Mind. . Not one staff member here on campus …
I have been back in the hospital for5 days now after going home for 5 days following an 8 week hospitalization. I was told by phone on monday To come backup here because I have an infection in my blood. After waiting in the ER for what …
Went to the ER for chest pain, I understand they are swamped and tired but the waiting area and inside the er rooms were really dirty. With covid going on I would expect them to be clean and on top of making sure to sanitize things. There …
My wife and I just had our baby boy at Hendricks. The Birthplace at Hendrick could easily win a 10 star vote. The labor/delivery team is the best group of people I’ve ever met. One nurse (won’t be named due to privacy) stayed 1-2 hours …
I myself and my husband both had Covid,I wasn’t sick enough to be hospitalized,My husband was . I tried to call the # on the sign outside to just get a recording, So preceded to enter the ER. Where my husband was promptly,taken for …
I can’t even get the nurse to dr hills office to speak to me. I had to cancel my surgery due to money issues. But now I got that figured out. I have called to set it back up and they keep telling me they will call once it is scheduled. Why …
I get the medical staff is overwhelmed but the way they treated us was so unnecessary. I believe I contracted COVID for the first time and I had trouble breathing. My husband and I were lost on what to do when we showed up and the text …
They have an awesome taco salad on Thursday in the cafeteria. Gift shop is quite expensive.
Have been going to this hospital for 33 years. Have never had any problems with the nurses or doctors. Would like to acknowledge and thank Mrs. Sherry Hicks she’s very kind,polite,and always very helpful.
My daughter was treated in the ER. She had been stung by a bumblebee . Was treated for a virus. After all labs and a sonogram was sent home with ibuprofen. No insurance. Given torador. White count up. She is allergic to bees. Really! They wouldn’t listen! I was there. I worked for HMC for many years in nursing. Sincerely, Linda Davis
I was sent from Norfolk, Virginia on a deployment in response to the COVID 19 Crisis. I worked in the Emergency Room at Hendrick North Medical Center. I filed a complaint regarding a staff employee saying the N word. I am a mastered …
Hendrick is the sound echoing from the death knell as Regional falls. Hendrick is here to test your patience and hold their patience until that insurance bleeds dry. Hendrick is here leave more questions than answers, and leave stones so …
Undoubtedly the worst hospital experience of my life. Thyroid surgery. So necks cut open. Big complication is infection. No sanitizer or wipes or help washing hands after bathroom use. Im a fall risk.. but 45 minutes of waiting for help to …
This hospital is amazing. The wait was a little long but that’s what triage is for. It determines acute need stroke, head trama, heart attack and stuff will always take priority. It did today and that’s fine, I was lucky my issue was minor …
On 15 December 2021 I had a bad case of pneumonia brought on by covid. It was mid afternoon when I checked in. It took 6 hours to just get an ER area or bed. After getting in, blood work and x-rays were done. Along the morning hours of 16 …
i’ve had many issues with this hospital in the past, from outrageous wait times, to poor patient care/attentiveness. however the past two times i’ve been here (one as a guest, one as a patient) are the last straw. i’m disappointed that this …
The staff was really good with my momma and her issues. Two fracturs in her back. My issue is the had her on a minor precaution for history of ESBL. She didn’t have it. But myself and family visitors were targeted with a red dot on our …
I mean it’s the united states and health care, I’m pretty sure buying another human would be cheaper than paying for health issuance. I wish I could just pay more taxes and not health insurance it’s so much better.
I have BCBS. HMC was granted special permission to monopolize healthcare in our area. Now they are at odds with BCBS yet again and I don’t have a choice, like I did the last time HMC dropped BCBS. HMC you wanted the power, now you have a responsibility to us.
I have never had to jump through more hoops ever in my life. This exactly why I don’t bother going to the Dr. I have spent money that was a complete waste. First off the only reason why I am giving this place a 2 is because Dr. O is amazing …
Did not receive any treatment in the ER from dr Lyons. He was dismissive and incompetent. Went to another hospital in another town where we were provided excellent care and a heart condition was uncovered by the dr at the other hospital. Dr …
Hendricks always take good care of our family. We truly appreciate for all the hard work and the dedicated staffs day in, day out. One of the toughest profession that dealing with people in their not so much nice moods.
I had knee replacement surgery and they have been taking care of me unbelievably. I feel like I am with family with all the real love and care I feel. Thank you all so much, you made a drastic experience into a much better unbelievable one. …