Established in 1975, Henry Mayo Newhall Hospital offers general acute care services along with a life-saving Level II Trauma Center to serve the … See more
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23845 Mcbean Pkwy, Valencia, CA 91355
(Translated by Google) Very bad attention
(Original)
Malísima atención
(Translated by Google) very bad attention
(Original)
Muy mala atención
(Translated by Google) Good service for visitors
(Original) …
Very nice hospital good staff I would recommend had to back fusion surgeries here very successful
We moved to Santa Clarita over 7 years ago. This is not our first time at Henry Mayo ER. I’ve personally been there twice and was not impressed at all. It was a very bad experience for me. But On Tuesday, February 7, I had to take my son to …
A hot mess
horrible
Cool
Its ok helped me
great service and doctors
Great place to visit
very concerned about Covid
Amazing cooks!
Took great care of me
Excellent service and good customer services
The best
Hey, I was born here! 10/10
The telephone operator is VERY VERY RUDE!
NOT NICE
Best Doctors you can find
Every one on the staff was professional and kind.
Every experience has been about the same , which isn’t good.
The security guards were so helpful!!
used to be friendly and kind. i dont know what happened now
Was clean, with friendly staff, knowledgeable employees.
Two words – Holy Cross!!!!!!!!
Worst run hospital on the planet.
I have a question…do you accept Medicare?
Everything is too slow. I had to wait for 5 hours.
Long waits, rude people, outdated technology…over all, just a bad experience
They have made major improvements to this hospital in the past five years.
Always a nice olace to go to when Im having a rough time.
Worst Hospital!
When for Covid vaccine it was nice and easy.
they Are more interested in the super bowl game than my nany
Most nurses are really Rude! Not All. Just most of them.
You’ll die in the waiting room. I don’t think they quite understand what an “emergency” room is.
This hospital are very careless DO NOT TAKE YOUR LOVED ONES TO THIS BRAINLESS FACILITY
I used to think HM was better than than the AV
Subpar
Shock i did not even get a bed they put me in a chair and after like an hour they just kick me to the wating room
Beyond I compentant. Could not walk at all…wheeled in…yet they documented me as having a normal gait…which is beyond illogical.
Waiting time is always crazy in the emergency room, staff are good tho
Quick and faster procedures, great service, and super extremely caring for my daughter’s.Thank u very much!
Good doctors everyone there made me feel comfortable all smile .Thank you one of the best hospitals
This place is the worst place you could go to might as well stay home because no doctor will see you
After several times there and didn’t find nothing I went to Mexico and there found the problem so quicly
Surgical experience was exceptional. OR staff was professional and patient focused.
The phones don’t seem to work on Sunday. If you call in for a patient you’re told there’s no one there to help you. Amazing!
Just got involuntary discharged after saying I was in fact suicidal. I’ll be taking them to court.
After many years of experience going in and out of many hospitals because of my wife having multiple conditions the “worst by far is Henry Mayo” avoid it if posible
terrible.
Long wait time, they take employees first for their required testing
They are the greatest. Saved my life after another hospital tried to harm me. Patient and wonderful.
Poor customer service and even worse bedside manners. The doctors act like they dont care about you one bit and they probably dont.
The staff was incredibly proficient and polite made me feel very comfortable in a time of distress
My daughter blacked out in the shower and we spent hours in the ER waiting room. Terrible experience with this hospital.
This is a very good hospital. Had robotic prostatectomy surgery there. Very good experience there. I was treated very good there.
Great service and care. Did not wait long in the ER wait room. Friendly doctors, Nurses and Admins.
I was recently in a car accident I rolled my vehicle got hurt pretty bad.I had to spend almost a week and Henry Mayo Hospital, where I found the doctors and nurses were very helpful and efficient at what they do.The Facility was very up to date and tidy, I recommend this Hospital.
Surprise, policy became more strict recently
“Emergency room was quick to admit…Hospital’s personal was amazing, i feel like at home, attention, smiles….great doctors, nurses. Thanks to every one!!!
The staff is extremely unprofessional and it’s visible that the hospital is on a tight budget. I’d rather risk bleeding out going to a farther hospital than back here again.
Because of my care after hip replacement surgery, I will always walk with a clicking hip. (This is the diagnosis from the Dept. of Orthopedics at UCLA). Also, I have had nothing but problems with the business office. I will never go back to HMNMH!!!!!!
Waited over 5 hours and the place was empty
I bring my baby of 5th months to the emergency area but , my baby had cold and fiber and they don’t do nothing I wait for 1 hour . They don’t have more patient and I wait a lot time
Great Hospital !!! Great wonderful nurses, cna’s & Techs…Great E.R. and ICU…Love it…❤ 😊 💜💛💚💙🌈…Their care and professionalism and kindness & the greatest Doctors from my UCLA Health Team have been the best, BEST, BEST !!! 🙌🙌🙌🙌🙌… …
Wonderful doctors,
wonderful staff from . Very professiona
l and attentive also friendly. Food is decent . Never had to wait very long for anything I needed.
This hospital is terrible, I live in the SCV my mom had a massive hartattace and the paramedics took her there and they said we cant treat her so the took her to Holy Cross. My whole family has had bad experiences with henry mayo
Very helpful staff. Upgraded facility with a lot of amenities. Cafeteria is modest, but lots of healthy choices. Handicap parking is difficult during the construction.
Unbelievable Billing and charge shoulder xray for $700
Staff does not call back. Staff is rude. Waited 3 weeks for a call back just to schedule.
Very bad er hospital I waited 5 hours in the waiting room and two inside if you are an hmo or have bad insurance they will make you wait for hours they’re policy is to attend the patient by severity but I saw ppl just coming in and out they …
Terrible ER. Do not go here! Go to Providence in San Fernando.
Had an insane pain in my upper abdomen , was transported by ambulance… had to sit on the chair stand the pain for another 2 hrs before taking in ! If I could stand the pain I would stay home !
I remember going here at 18 .The doctor was racist. He asked me few personal questions and I didn’t know the answers to. He was very rude and judgmental. He was breathing very hard and mad while talking to me. Creepy.
Terrible place to go. They don’t listen to the patients, and every time a family member goes or I we experience the same results and nothing gets done. Gets checked somewhere else and they tend to find something that Henry mayo missed
My dad is staying here and he’s alive so far so good five star. I was even able to talk to him with the assistance.. which is a double five star..
The ER is garbage, wait time is insane . If you dont have to go just dont go.
Everything is base money. My wife passed away 4 yrs ago in the eR hallway. Now I’m hdfe for an abdominal pain that is killing me. I try to be patience and kind but they don’t seem to care.. i might die toO but I won’t stay here to find out.
They had my husband on a bed in the hallway and spoke to both him and I loudly about his condition so everyone could hear. I am an RN and know that this is unprofessional and violates HIPPA. I was very disappointed.
I was not asind to henry mayo pavilion but as you know we have no control over a pregnancy my baby was coming and fast this was the closest hospital to me I delivered my baby 2/10/2021 ❤ it was amazing the doctors, anesthesiologist the …
The staff was amazing from emergency to ICU to DOU. Everyone was caring, knowledgeable and quick to answer any questions I had. Thank you for taking such great care of my mom.
Husbands surgery was scheduled at 2, another man was here for 2:30 app. They took him first for the same procedure. It’s now 4:00 pm and we are still in the waiting room.
I was discharged with left sided weakness prematurely and told I did not have a stroke by two physicians. I am a nurse.i objected with no satisfaction. Went to UCLA where I was diagnosed with a stroke and treated professionally
They don’t care about no one …I hate this hospital, we going to move out the area so we can be far away from this hospital…My husband came in with severe pain where he couldn’t stand up, vomiting from the pain and no one tried to help him or give him anything …He walked out of the hospital out of anger not being helped
My husband was there for heart issue they tested him for covid it came back as positive…They stuck him in the Covid section …I demanded a second test while he was placed in Covid19 section ….The 2nd test was negative I am so …
Henry Mayo is expanding with a new hospital tower, loading dock and central plant. The 2nd level will be dedicated to maternity with 2 new C-section OR rooms and nursery. A new kitchen will serve the entire hospital. This project has been in the works for over 5 years and will open 2019.
Doctors and Nurses were excellent! Very thorough and patient in explaining all procedures!! A+ rating
The only efficient thing they do is to get your insurance and payment. They don’t care about the treatment you get or the right physician as per your insurance. Too greedy in getting the money as they don’t even provide discount even they get too much from insurance. Stay away from this hospital if possible.
I have had the unfortunate need to visit Henry Mayo ER once per year over the past three years. Each and every time, I was treated promptly by helpful, courteous, friendly, and knowledgeable personnel who provided top-notch medical …
STAY AWAY FROM HENRY MAYO. Absolute worse experience. I had chest heaviness and I experienced these symptoms previously and was told it was acid reflux and stomach problems but this time the pain was much worse. I informed the ER doctor …
I hate this hospital because my cousin was in kidney pain. This nurse was saying if you don’t get out I’ll call the police we even said our relative is in pain he was on the floor screaming for help I think this hospital should be closed …
Thank you T 5 division. You made my 12 day Hospitalization very Comfortable. Thank you For your kindness and Care. Dr. Terrazino, Dr. Hour and Dr.Cohen. The Amszing RN’s Monique, Michelle, Stephanie, Nessa, Kevin Gwen and all the RN’s I forgot. The PCA’s Pamela and Rosalia..Y’ALL ROCK. Job well done God Bless you all..
I give this place cerro star. They lie to you just to get to the next patient and you don’t call them anymore.vi called and requested my x-ray records. got the authorization signed And emailed it back . I called that they to see if they …
The staff Is very friendly generally every time I come here. There is the the occasional nurse having a bad day or something that can be a drag, but it’s a good hospital and is very clean.
If i could I would give them 10 stars. Henry Mayo saved my husbands life. He would without a doubt be dead now if it weren’t for the amazing doctors and nurses in ICU. My hubby had a MASSIVE right side stroke, swine flu, double …
The ICU staff did an amazing job. They took excellent care of my husband after his brain surgery. They were also kind and attentive to me during this difficult time.
Came to the ER today and right away they tell me nothing wrong with me but I clearly have a huge chest pain and they kinda say it in a nice way that I’m just over reacting. But I’m not the kind of guy to complain that easily and they made …
Convenient EV parking. Good COVID practices. Clean facility. Friendly staffing.
They took excellent care of a family member. Their nurses and doctors kept us informed and made every attempt to assist us in answering questions or helping our family member. Really top notch people.
This was last summer so I am a bit late. took my wife in for a painful kidney stone. Did not know this at the time, she was literally on the floor in the emergency room crying. We waited for two hour before being seen. I would rather drive …
This is in direct relation to Dr. Andrew S. Karlin, who we had a horrifying experience with here at Henry Mayo. My grandmother is in the ICU and the staff (other than this Dr.) are wonderful. Not even 48 hours after my grandmother, who is …
I had had a bloody nose due to nasal surgery two weeks prior. I was rushed by my wife, after leaving Palmdale Regency hospital where my Dr./Surgeon has no authorization to work, to Henry Mayo hospital. Already I’d lost about 2 pints of …
Catty backstabbing. If you’re not their “IT” crowd don’t waste your time there. Malibu. Barbie has no place gaining a quote unquote “laughable job here” it’s no wonder they will never in their lifetime EVER HAVE a real core staff. It’s just sad.
My daughter was admitted Saturday with throwing up and diarrhea, a cat scan showed inflammation of the bowels they kept her till yesterday (Wednesday) after a endoscopy and said there is nothing wrong with her. She was still vomiting and …
Total disrespect from every member of the staff and doctors and nurses,literally every time ive been there myself or called or visited someone .either they get a power trip telling you where you can be, stand ,have in the hospital . or they …
I am here at Mayo Hopspital imaging center to do a sinus xray and pay cash for it but the receptionist refusing because she does not know what the cash price is and keeping me waiting while laughing behind the glass door with other staff. …
Worst Experience Ever. My son visited the ER and was placed in a room with a crying disoriented woman that had to have 2 police officers outside the room for 7 hours. He was checked on very rarely even though he was having breathing …
I was there today for a Re-Check with my wife. She was made to feel that she was there for drugs.She asked for pain medication because the test they were going to give her made me her cry it was so painful and her legs were bruised from …
I haven’t used a Hospital for 40+ years and had to go for extreme pain in my kidney and stomach areas. I showed up at the ER 2AM. I was seen right away and diagnosed with a kidney stone. They treated the pain, did a CAT Scan and I went home within 2 HRs. They were friendly, professional and very attentive. Great job.
I have a complaint about this psychiatric unit! Ian shocked at how they discharge mentally unfit people so quickly. They don’t even put them on ahold they just release them even if they still feel like they need help!!!! The nurses are …
Yes… I loved it… well, as much as you can possibly love a hospital stay. Doctors made themselves available, and their work was exceptional. But the best part was the nurses. Attentive, patient, caring… so helpful… …
Failed to provide three meals a day, never contacted by dietician as to what meals where available. Need restrictive diet .was admitted in very quickly,However they then brought in a patient that was very ill from a opioid overdose into …
On July 8th 2018 I was involved in a truck accident on the 5N freeway. I was taken to this hospital & was given the necessary “treatment” that I needed. I ended up suffering an ac joint separation on my right shoulder. Was told I could …
No one in the emergency room and still we waited 4 hours and no one called us . We just had to leave with the paint . The hospital is from a 3rd world country.
Its a shame that no doctors are available at the emergency room!!! People wait here 3 hours + and all they say is ” its been a busy night” but even if it was, doctors or nurses were not to be seen around. Its true that once you are with …
If you’re having a baby here you’re in good hands. If you’re dieing and want to save your life, I highly recommend going somewhere else. I’ve personally experienced many instances as well as have a personal relationship with people who were …
E R Very very bad and nobody helped Patient just talking together and laughing I’ll never use that hospital until die.
Went to go see a friend who today just had their first baby. We were told we couldn’t go see her because it was quite time ( understandable) and had to wait. Why am I’m giving this hospital a one star? welp because Two white upper class …
I went to the emergency department asking for help when all I got was to be put down for my honesty. I didn’t end up hurting myself until I paid 75 bucks for absolutely nothing but to be treated like nothing but a child. How pathetic! …
This place is horrible they denied the Covid Vacine to a my 70 year old aunt because she did not have a bill to prove her residency. She did have an ID no bill. They rather throw the vaccine in the trash than save a life. The COVID-19 …
Came in by ambulance with AFib…. scared. Stressing about care since my last visit to ER many many years ago. What a difference, very impressed. The doctors and nurses were excellent and my stay was really nice being in a hospital. The …
We were just passing through from montana and had a scare the day before with me being 35 weeks pregnant and some major pain going on. We really lucked out with this hospital; from the point we walked in they were very helpful and directed …
My wife sat in a bed in the emergency room for 7 hours with road rash and various abrasions with no wounds cleaned or dressed. The staff on-shift spent all their time at the nurse’s station and became annoyed/belligerent when asked for …
This is a little late, but in June of 2014 my wife took me to ER, where they where on stand by. they immediately rushed me into a room for a possible heart attack. they ran major test and admitted me to the hospital and found that I needed …
I broke my back in 3 different place was taken to henry mayo emergency, by ambulance took xrays told me my back
Broken and wheeled me out to the curb i was in the most pain ive ever been i was …
My Dad was hospitalized after a fall. He has Dementia. Having spent a lot of time in various hospitals for myself or my spouse, I was appalled at the quality of care provided and the general cleanliness of the hospital. The hospital delayed …
I gave birth at Henry Mayo Newhall hospital. It was an induction for my 2nd child and I came in overly prepared hoping for a better experience than my first birth. I came in with a print out of what went wrong at my previous hospital during …
Emergency room is horrible. Spent no more than 2 hours and received antibiotic, CT scan, blood test and was told by Emergency room doctor that kidney needed to be removed and failure to remove kidney could result in death. …
I find it ridiculous that they have people sitting on the hallways o log the emergency room. I saw most beds in the rooms empty but they still kept us in the bloody hallway. The nurses are so loud and they are just sitting around laughing. …
This has far been the worst experience I’ve had at a hospital. Came in with a motorcycle accident bleeding from my had in pain. An they had me in the waiting room for 3hrs
I was quite shocked reading other reviews of poor service. I was born here in ’81. I’ve since had two deliveries here, and countless visits to the E.R. throughout my life from being sick or after a couple car accidents (not my fault lol). …
They’re incredibly prejudiced against the LGBT Community even though there are gay nurses working there I think for the most part they are afraid of their straight co-workers and take their side. But they are extremely prejudice and …
Dr. & staff have always made me feel comfortable. They were friendly right down to the housekeepers and janitors. This has always been my first choice in hospitals. Great work everyone, and thanks for being there when I was in need. Food is terrific.
I was sent to Henry Mayo Hospital by my doctor after I had gone to see her for severe head ache, no sleep and a sinus and urinary tract infection. I also had very high blood pressure, which is the only thing the doctors and nurses seemed …
Loved the care my father received at Henry Mayo. We were kept well informed on everything. The entire staff was fantastic. My Dad had wonderful care, from the aids to Drs., and the nursing staff was just awesome and so very loving/caring.
Thanks to everyone for saving my dad’s life.
Emergency room visit was a waste of time and money. They don’t care unless you’re currently dying. That doesn’t equate to poor patient care for those with smaller, but valid, emergencies. Dr. Hook didn’t have the time or patience to explain …
This hospital sells your information to credit agencies without giving you the chance to pay. I never once received a letter in an attempt to collect my debt. 4 years later it is on my credit report. A bunch of frauds and snakes here. It was an attempt to sell my medical information
The doctor was nice. But all 3 nurses I worked with were rude. There was a guy that came in after a car accident. He was on a stretcher and everything. He was yelling and moaning from the pain and I heard the nurses make jokes about it and …
I don’t write reviews, but I feel I have to with this one – Go careful not to get balance billed at this hospital! …
My son needed emergency assistance recently and from the time he arrived in the ER till the time he left a day later the service was outstanding! I work in the service industry and pride myself in the level of service I give but this …
On January 18th my daughter went to the emergency room and she was never admitted she was waiting 5 hours and last week she also went and the same thing we had to take her to holy cross hospital you need to hire more efficient staff.
I met some amazing employees and some terrible employees who were miserable and hated their job.
Went here for COVID vaccine. Plenty of parking (including several EV charging stations). Very organized with lots of staff. Very accommodating and overall excellent and relaxed experience. Definitely looking forward to coming back for second dose. Shout out to Stephanie for being “extra” and answering all my questions.
My Mom had to wait over 6 hours to get in ER .. wow poor ER some people have been waiting over 8 hours.
Just wanted to say thank you for the amazing covid vaccine experience. With all of the nightmarish experiences everyone else I’ve known has had at Dodger Stadium and Magic Mountain in terms of wait times – 3-4 hours in line – the experience …
Never in a million years did I ever feel the need to have to post a review on this place.. but it’s a must! I can def agree w/ Lewis (another review on here regarding balance billing). We just received our EOBs and sure enough such …
My child was admitted here after a fall. He had surgery and spent two nights as a patient. We received top notch care and professional, kind, care from every staff member who we came in contact with. Even the security staff were polite. …
I was taken by ambulance to the ER at Henry Mayo on the afternoon of August 21, 2019. While being examined and tested at H7 Dr Wallace and the entire staff were awesome. It was recommended that I be admitted for an overnight stay for …
Just filed a human rights violation on this hospital. Very contridictory Statements made between doctors on my report. Says I was given two antibiotics that were listed as sensitive/allegic on my file. Nursing States that she given me an IV …
Gave the wrong mri scan to my friend. They made him believe he had terminal cancer. Permanent scars
I’ve been in the medical field for over 10 years and sadly I’ve never received good healthcare as a patient until I went to this hospital. I’ve been in 2 roll over motor vehicle accidents in my life with other medical issues. Never had a …
I just want to thank everyone from the Henry Mayo Urgent Care to everyone that helped me in the ER to the team that helped with my surgery. Treated me with respect and with so much care so comforting I can’t thank them enough. They were …
I came in with a blocked intestine (8/14-17/21). I was in severe pain and in need. The staff nurses and doctors in the main hospital fifth floor was excellent, caring and calm. I felt the whole time that they went the extra yard to care for …
My sister-in-law went in yesterday to Henry Mayo due to complications and pain from being pregnant. She was 4 months in and in major pain. She wasn’t admitted until 3 hours later because she had to “wait for her turn”. After being admitted …
I’m 60 years old and this was the worst medical experience of my life. I end up in the ER with chest pain and a Trapoin level that peaked at 19, that’s a sure sign of a heart attack, by all medical standards. The Hospitalist said he did not …
Worst hospital ever!!!!!!
Please if you have any respect for your health or wellbeing do not visit this hospital. Staff is rude and unprofessional. Special shout out to Nurse Tamika from …
We had our first baby delivered here. We live in Palmdale and drove 50mins to get the best care. We were not wrong as the Doctor, nurses and all staff here are very professional. They took care of us and made sure we were very comfortable. …
My son was there due to mental health was found on freeway they didn’t release no information no Dr. Call to update on him was hold for 72hrs. And release now I have to drive 3hrs to pick him up im worry taking him back and who knows if he …
This is my second stay in Henry Mayo and this is the second time they have threatened to turn me into collections for a hospital stay I am still having. …
!DO NOT GO HERE!
If you have a loved one that is having a mental health crisis take them to …
Absolutely hate this hospital. Since it’s the only one in my town and I got in a car accident I had to go here. First off the er staff is mostly non attentive and doesn’t know what to do in the situations I’ve been in or told the wrong …
Emergency Room
The doctor or nurse sent my prescription to Walmart instead of Walgreens and …
I just took my son there, this hospital had sick people everywhere in the inside which I was told patients showing signs of covid is put in tents. Not the case. It was dirty, people waiting outside scared to go in. Throw up all over the …
The best emergency I have been too in a long time I really don’t understand all the hate for this place I’m so confused on the bad reviews! This place really cares about you I promise
I literally waited for 12 hours just for them to tell me there’s nothing they can do for me they tired telling me how I feel and that my sickness was “normal” please skip this hospital It they are the biggest Waste of time
Yes it took awhile to be seen but what do u expect I’m actually from Tennessee and I had to go to the hospital and to be honest this is yet to be the best hospital I’ve been to very nice nurses thank u for actually doing ur job👏 …
As an entry point of care I will references The Emergency Room at Henry Mayo Memorial Newhall Hospital (HMMNH) is an overall fair hospital. Formerly, Golden State Hospital which is still located by The Saugus Speedway Swap meet in the …
Dr. Aung anesthesiologist and Dr. David Nguyen, ONGYN did a fantastic job on my wife’s surgery. She was in the hospital for a 4 hour surgery and released home the same day. Surgery went great, hospital staff in pre/post and recovery did great. Thankful for the small blessings that presented during the entire day.
I went to the ER for a second degree burn injury. The staff was friendly and efficient. The PA who treated me was knowledgeable and bandaged by burn. The whole thing turned sour when I got the bill. For 20 minutes with a PA and a small …
I was just released from a 3 day hospitalization at Henry Mayo due to severe anemia, and an abnormality in my heart. …
On February 6th 2022 I went to visit my mother. The security couldn’t find her in the system and when he finally found her room and sent me there it was the wrong room it took them 30 minutes to get me to her right room. Then they moved her …
Clean, modern maternity ward. Professional, fast and helpful nursing staff and billing department.
I don’t like hospitals but my health is number one so when I have to go, I go late at night when it’s not too busy but this time in particular I decided to go after dinner. It was in the evening hour and it sure was crowded. Lucky for me I …
My mother has been hospitalized at this location quite a few times she has cystic fibrosis and other medical problems. Every single time she has been admitted at HM the nurses and doctors have been very helpful and showed concern to make …
Every time I have had to go to this hospital it has been a nightmare. We were brought in to the ER by ambulance for my 10 month old who was having breathing difficulties. He has a few abnormalities that cause choking episodes that lead him …
This is such a nice hospital. Very clean. The staff are very friendly, kept me informed during my mom’s surgery.
Went to the ER twice the first time was ok and was treated fast but only because the lobby was empty, so I went another time which was today the lobby was packed and they called the patients by color not by the time arrived or the time …
All patients Should wear go pro or body cam because staff will not give you your medication on time and will Discriminate against you Even if you have doctors orders for a pain plan regiment and we hear a doc or nurse say let him die wow not right
Overall your staff members are capable of doing thier job. Most of them are actually good at the work. However their is a handful of your younger staff members that just do not belong in this business.They are here only to pass time and …
Henry Mayo refuses to allow more hospitals to be built in Santa Clarita. They have to be the only hospital. There are millions of urgent cares but only one er. Their er is extremely small- expect to start there 5-8 hours even if the waiting …
Henry Mayo Newhall Hospital
1.0 star rating …
It’s a privilege to have a hospital right at the middle of the city, Henry mayo has a good and friendly staff always willing to help you, especially the ones working on the pathways they have nice and well kept areas. Lots of space for parking but still hard to find an empty spot.
The triage unit at Henry Mayo Newhall Hospital are an amazing group of people!
Top Notch 5+ Stars ! …
Im beyond upset! My daughter can’t breathe, but because he vitals say different they won’t do anything. She feels like she’s going to stop breathing, and she’s pail. Then i asked for water for her she told me to go to the machine, and …
I came in with an abscess and my face was swollen and was in extreme pain. The receptionist was super rude, did not even care I was in pain, didn’t want to give me pain meds while waiting even tho my pain was intolerable. They don’t know how to treat patients here,
Anastasia, the lady at the check in desk…
Very very verrrrrrrry rude!!!
A mother taking her toddler in with chest pain crying. Coughing nonstop and a …
My grandmother came to this hospital since she had awful migranes and she had to wait literally on the floor since there is no waiting room she said. Avoid going here at all costs because my grandmother’s hand is in bad condition. This …
Doctor seemed very knowledgeable and kind. He numbed my finger and stiched back up in no time, it was as painless as possible. Then he recommended to see a hand specialist and gave me antibiotics. I was in and out in about an hour, very …
Took my brother here in the morning, got seen in the evening. The wait times are so long that you can actually die here. Nearest ER is 9 miles away in Sylmar. Henry Mayo is too small to handle the patient flow effectively or ethically. Maybe when someone dies waiting for care then it might change but I have my doubts.
I thought this place had improved, not the case. Communication is horrible!!
Yet another ER error with my 92 yr father!!
There is soooo many “I don’t know”answers given or you r ignored. …
Went to the ER to get 5 stitches in my index finger. Waited for approx. 2 hours in the waiting room, spoke with three different workers in the waiting room, then shown to a bed by the forth person. It took the doctor 15 min to stitch up, …
Do not use this hospital! Took my husband to the ER in April with severe lower leg swelling and was told on two separate visits to take pain pills and use crutches. Took him to Tarzana Medical Center and he was diagnosed with compartment …
Abhorrent wait times, poor bedside manners and lack of communication. Edit for clarification: we spent 7 hours in the ER despite low blood oxygen levels and a diagnosed blood clot; the floor if the room was splattered with blood that was …
I recently had to pay a visit to this facility as I was in some extreme abdominal pain in my left side. Didn’t know if it was a kidney stone, infection or what. My pain became so unbearable that I began having chest pains and difficulty …
Useless useless useless er and hospital. They don’t look at humans as patients but as money bags. We’ve gone 3 times and every time they conveniently “forgot” to add my insurance twice and charged me full price. With a deadline quickly …
I loved Henry Mayo before I took my two year old daughter in because I was told by urgent care to do so to test her urine for a uti since they couldn’t there. She ended up peeing in a bag instead of them having to do a catheter. Literally …
I see all the bad reviews. ER visits are never fun. I will tell you I think the system is broken as far as check in and caring for people prior to getting into the hospital. But, the experience once I got behind the wall was amazing. …
WORST HOSPITAL we’ve ever been to. We went to the ER here because my boyfriend had punctured his hand and was bleeding. We got there at 10pm at night and they took him in triage and covered his wound (without sterilizing it), they give him …
It is NOT OK that this is the only ER in Santa Clarita. The only reason I’m giving two stars instead of one is because our nurses and doctors today were very kind, but everything else needs major improvements. They do not have the space for …
All of these negative reviews have to do with the ER, which is a high stress environment, especially when you are the only major hospital in Valencia. The reviews scared me when I was supposed to have back surgery there and I thought twice …