Heritage Oaks Hospital, located in Sacramento, CA., is a freestanding psychiatric hospital for mental health, co-occurring, substance abuse and … See more
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4250 Auburn Blvd, Sacramento, CA 95841
I am very disappointed with the staff and nurses here. Very unprofessional The charge nurse not only gave me the wrong medication my first night. But did not document proper chart procedures leading the doctors to ask me why I wasn’t taking …
Terrible communication.
this place is horrible
Shockingly unprofessional
This place needs to be review by OSHA!!!
Do they have your blood drawn
The only thing you need to know about this place is that it is for profit only !
Took excellent care of my siater
Very lonely and boring/confined like feeling
Good place to go for those who need extra help.
Anyone ever have Dr. Joseph Sison? Or Morrow?
avoid at all costs. looks nice but is horrible
I have been there twice and it was okay both times
Very Nice
My boyfriend is at this hospital 🏥 he just got there I was see if anyone could help me out with that …
Went here when I was 15 ….still have nightmares about this place….
The staff was very nice and reassuring and the place itself was very clean and nice
It was awful there, there is only a hallway of rooms I felt like I was trapped there
Straight trash . They need to be sued , very unprofessional
Nurse and social worker for my son were very helpful
Filithy, uncaring, worst experience ever. Do not recommend to my enemies.
Horrible place! And it’s Sacramento’s finest!!! Shame on you California!!! Don’t bring someone to Sacramento that is Mentally ill !!!
This place kinda sucks because i wasnt allowed to go in and see my brother because i was too young… And both of my parents (legal guardians) were there
This place has done nothing short of helping me take my life back! Thanks Heritage Oaks! I couldn’t have done it without you.
This place wouldn’t let my step brother call me at all he wanted talk to me I’m very disappointed that they didn’t call me let him calle when he having hard time not send him home when I had go get him please learn let clients call family on their emergency contact
If you have an option, do not send your child there. This place does not have adequate professionals to address the needs of minors and teens. Keep out
The worst hospital ever never send a family member their expression I if you are dealing with a trauma. It just makes it worse
The outpatient is wonderful but the inpatient not enough stuff and that the stuff that there are bossy and rude. I would not recommend going to inpatient only out
i have nightmares every night about this place. the only thing that kept me going in there was medicine and the other patients. if you have an option please don’t go here.
Not sure why one of the staff lied saying it was OK to bring clothing after 730p but after driving there I was told no. There goes an hour of my life I I’ll never get back.
Your family visits at its own risk. Attorney representation highly recommended.Consider Bay and other (non-UCDavis) Area facilities if possible.
The staff is rude the place is disorganized the doctors don’t take time to care for their patients properly. It is a very poorly ran ship that is sinking fairly quickly. If you know someone who needs psychiatric help this is NOT the place! Try Sierra Vista
This hospital saved my life and actually gave me a hope and a future! I can not thank 2e staff enough Welta sigh Michael Rachael Marcy Dr sighn Julia just to name a few when in all actuality it can’t name everyone but the doctors kitchen staff everyone really cared for my well being thank you so much
They would not let me talk to my son, their updates left me worried about my childs well being. The nurse and staff are cold and careless. My son is in there now and his condition is worse.
If I could give a negative number i would. No help what so ever. Once a patient is discharged you are on your own. Avoid this place if at all possible.
I felt it was neccessary to leave a review because when my family was transferred from the emergency room to this hospital..the very first thing I did was look at the reviews and I was so scared ..I’m actually greatful for the staff and …
Best hospital i got discharged today the phycriatrist here help me find the best meds for my axienty and paranoia I feel way better after I got done with my treatment here highly recommend this place to those who are struggling with mental illness the staff here are very friendly and nice and know what there doing.
They never give you enough
Food but they do treat you okay while your there.
Heritage Oaks is a very decent mental health facility. If you have the choice, choose them instead of aome of the others. Horror story upon horror story. I was actually admitted to Heritage Oaks for a week and the only negative comments I …
I also still have nightmares of this place from over 17 years ago. It taught me that this world will eat you up when you are being already eaten by your own family (abused). Pay attention to how you are treated. This place likely needs to be shut down.
The employees here are very rude. I have went in to apply for a job and the nurses at the front desk are so rude, I can only imagine how the patients are being treated. I mean not one hello how may I help you, not one smile. It disgusts me …
My brother just rode his bike 10 miles on his bike and had got seriously dehydrated, he was feeling weak and getting headaches, so he stopped at this hospital to get some water and they said they weren’t go to help him and made him leave …
My experience at heritage oaks was nothing short of positive. The staff was wonderful and helpful. With all the resources they had available to us ,you can’t help but get better . I’d go to Heritage oaks again if I needed to. People who …
It was okay, food was meh, staff was good but some staff where too touchy and loud and dumped trama or anger on you overall an okay place
The long review of the extreme damage caused by this hospital and its UC Davis staff and physicians and social worker and lawyer were cause to be lost by the ratings processor. So until the review can be regenerated, suffice it to say that …
Hard to get a hold of a patient if you have a family member there. Please change your staff policy, they don’t act like professionals and don’t seem to care much about the patients. This facility is just for money NOT to be helpful to their patients needs. If you have any other option don’t think it twice!
Most terrifying stay in this type of place I ever experienced in my life. Being as to having a life long struggle with mental issues that are not even close to dangerous to others in any case presented through out my life time I was …
Review is for the adolescent in patient heritage oaks psychiatric hospital. Really no way to describe the inhumane treatment at this prison. This receives the lowest rating in all categories. If it were possible to give below a one star …
Food was amazing!! Met very cool people, can’t wait to visit next summer!
Their ambulance sent my injured schizophrenic cousin to mercy san juan and when she was released apparently sent her to a different mental health agency. The whole time not letting us know anything. We gave my cousin our phones numbers, …
I just spent 4 days on their East 2 ward. Getting the medicines needed was like pulling teeth. I had to ask over and over again. I felt like a trapped animal on this ward. I could only go from my bed to the hallway. Then pace up and down the hallway for a minimal amount of excercize .
i swear i got PTSD from this place. So long story short, some dude who was coming down off of black tar heroin was having a mental breakdown ans decided to say he had a knife. The entire situation was not handled correctly and eventually …
Post events sleeping beauty how is Anne ? A cheap stay the nurse are mean the staff of people are really corrupt there are a few I would love to see lose there job like Jennifer she was a bad social worker oh yes I did not get to stay my …
I was in the outpatient program. I was kicked out without warning, leaning me high and dry on meds and psychiatric care. No matter how bad a day you’re having, don’t ever be critical of Stan, at least. Good luck, as far as i could tell it was a good program, they just expect the mentally ill to be perfect while in treatment I guess.
This place is awful. My daughter is in here and i haven’t seen her. She’s epileptic. I was on the phone with her and she dropped and had a seizure. I was outside and they wouldn’t let me in. She’s not crazy. If you ever think about calling …
Heritage Oaks literally saved my life. I was admitted multiple times for suicide watch & September 2011 I was sent to out patient with an incredible staff, very supportive & the structure combined with medication assistance & …
I was a paietent here. They look you in your room and choose your meals and food if you don’t obey them. They gave me medcine that made me gain 60 pounds in one month. It made my chorestorl high and this one lunch man would tease me for my …
TL;DR Are you looking for an extended stay at inpatient facility where rarely see the light of day, will be treated worse than most prisoners are, and want to kill yourself more than you ever have in your whole life? Then Heritage Oaks …
I went to heritage oaks in 2015 almost at the end of the year for medication stabilizing but when I got there they were nice and all but what got me they made me sign a paper saying I could sue them, for me I have a hard time sleeping in a …
I was in a 72 hour hold for a suicide attempt and was seen by a medical doctor in the first 12 hours and also my psychiatrist. Dr. Mavratonis is absolutely amazing. …
DO NOT SEND ANYONE YOU CARE ABOUT HERE!!!!!
Rude staff that treat you and the patients like criminals. Doctors do not return phone calls, they don’t even work for this place. They are “independent …
As a visitor to this facility the front desk staff was kind and helpful however when on the phone, I found them to be rude. I was hung up on two separate occasions, also transfered to wrong departments, I was even told once that my family …
This hospital is the worst in sacramento. Im homeless and brought a learherman and a baton there and they told me i could pick it up but then when i went to pick it up they had me waiting outside for 2 hours only to tell me that they …
For the people who had a good experience good for you. I brought my child in for an evaluation at the suggestion of my doctor and therapist. When they said they wanted to keep her inoluntarily until the psychiatrist could assess her I …
I have been to Heritage Oaks Inpatient on one occasion and several Outpatient programs. I have had problems with the staff and their behavior towards me on more than one occasion. While I my latest visit I was sitting in class and raised my …
Spent from 8/3/18 to 8/8/18 in their inpatient program. The psychiatrist, Dr. Singh spoke to me twice in the 5 days I spent there. Each of the two times lasted less then ten minutes in duration. He incorrectly diagnosed me with a serious …
Doctors were really sweet and my needs were able to be met. Staff handled situations well (especially ones with patients misbehaving) and I feel like I was able to learn valuable coping skills! Food did suck though but what can you do
I urge you to avoid this place. It’s much more like a prison than a hospital. In 72 hours the doctor assigned to our friend saw him ZERO minutes. He never even met her. Another doctor saw him for a total of 10 minutes. Doctors …
I did medical complaints and I hope they get investigated. So they said I had terretz then said it was behavioral.
IF YOU HAVE ANY CHOICE, DO NOT COME HERE. I admitted myself voluntarily to heritage oaks for a 72 hour hold. There are VERY few people at this hospital who actually showed genuine care for the patients. The rest of the staff are only there …
This place is horrible, I just came out of this hospital. I was put in with the adolescent group, cause I am 14. Even though we are kids, they treated us with no respect and would blame us for things that wasn’t out fault. One of the …
It is with pleasure to state that I have been able to gather knowledge in all topics with variations in technology. Not only technology you can google most important topics to simple in seconds. Very reliable and inspiring as want to learn …
The “doctors” need to visit and be examined by someone just like themselves, and then they will never leave the place or work again. Hell on earth is the best way to describe this place. It’s what i thought these hospitals were like in the early 1900’s, NOT today! 1 star because it’s the only way I could post.
Terrible experience. I was referred to go into a PHP program by my primary psychiatrist. I was involved with the outpatient program in West Sacramento for 4 weeks prior to being abruptly discontinued due to my “insurance not covering more …
I actually liked this place. I came from the ER into the adolescence unit and they helped me get back on my feet and start recovery journey. Everyone seemed to care about me and my well being and I felt very cared for in general. The staff …
Have mixed feelings about this place. All I can say positively is that Dr. Kim is truly a human being, compassionate and rare. As a parent you only want the best for your adult child and Dr. Kim seems to know that and when dealing with a …
Was here on a 72 hour hold but held 10 days without a valid reason. Have shared experience on my Facebook page. While I know people here try, there is way to many issues not to address. Hope for the healthy society and best practices that …
Do not send your loved ones here if you would like them to leave alive. Staff is overwhelmed and burnt out. Not all staff is adequately trained—the majority of new staff are not CPR trained due to the faculty member who hosted classes …
I just got released from Heritage Oaks Hospital and I was not happy with the way I was treated. I was sent there for help but I was treated like a prisoner. I was stripped down naked and everything that belonged to me was taken away. I was …
I was admitted here recently. Hated it. The staff flirts with you. You have to beg for your medication. They took me outside one time for maybe twenty minutes over the course of a 5 day stay. I got put in “time out” for crying. I took cold …
While I received beneficial treatment from my psychiatrist and group therapy, witnessed HEPA violations by the weekend nurse Karin who neglected medical/physical care to patients and made negative comments about her job and patients in the …
They lose your belongings. I was discharged unstable and resulted me being hospitalized for another week to get my medication under control. The doctor don’t speak to you, they only talk to the nurses who observe you. I recommend anywhere but here or find an advocate to help through this process.
I love this place. I’ve been 3 times to 3West and the staff are awesome. I thought the food was very good. These negative reviews are probably the people I’d see that would beat on the nurses door demanding something and get upset if it …
I went here twice..once in April and once in May(i can’t remember fully). I remember having a roommate who slept all day and night. Being in the mental facility, there are all different likes of people and crazies, lol. Sometimes the food …
DO NOT send a loved one here.
1) Read every single one star review here and those on Yelp …
My daughter is currently staying here. My complaint is that I missed a call from a nurse and was informed to call them back regarding an incident that happened with my daughter. But everytime I call the phone line is busy. They have not …
Messy facility. Better treat my aunt with respect as you would like to be treated. You all don’t communicate with family very well. That is very frustrating. People who work here need to grow up. Glad I am not stuck in here. The website …
Stayed here unfortunately… but I just want to say thank you for taking care of me here… I went through a lot of trauma in the year of 2021. God bless you guys
The most unprofessional staff I’ve ever had the pleasure of experiencing. DO NOT let your loved ones come here! Staff shows little to no concern about helping you get in contact with your loved ones or even giving you an update on what’s …
My child was here recently and I feel like this place can be very helpful if the child is wanting the help and especially if they have a strong support system. I liked that when I called I was treated with respect, my daughter was happy …
I called initially asking for a virtual program / virtual option as my current lifestyle requires me to go to college and have room in the day for other adult obligations. When told that I wanted VIOP, the receptionist asked me to come in …
You’d do well to avoid this place. When a hospital is “for profit” they sacrifice everything for the bottom line, and that includes caring for the people they profess to be helping through their most difficult times. The place is …
Their services are abysmal. The social worker failed to do her job, lied to the psychiatrist, and instead of trying to fix it called CPS on me for refusing to pick up my child when her psychiatrist recommend placement in a residential …
I Hate Heritage Oaks Hospital. They are Medicare hungry and they kidnapped me especially lie to me and locked me up on fake reporting. Just because I have medicare and they needed a bed filled.
This place is abhorent. No communication from any of the members of the care team. The so called “nurse” told me to call in the morning when the regular workers were there. She should know what’s going on and if any progress has been amde. …
I recently was at Heritage Oaks hospital. I was assigned to Dr.Kilwant Singh. He is very nice man. When Told him that I was
going to the Federal Court to seek my release from the hospital, he told me that if I did that he no longer will be my doctor. I won the case .Dr. Loyd Benjamin is now my doctor.
EDIT: Changed to one star. If you or your family member is admitted, I sincerely hope you have a good experience. What calms me is that my brother was not brought down by his stay; regardless, the staff is highly unprofessional, and the …
Do NOT bring a loved one to this facility under ANY circumstances. There is no communication, there is no compassion for the patient, and most of the staff including nurses and social workers are unfriendly and inconsiderate. This is not …
This place just added more trauma to my life. They treat you like a number. I was at my lowest point, sobbing and overwhelmed, and the staff just looked at me and walked away, like I didn’t matter. The doctor forgot about me, as he should …
This hospital has the most annoying supervisors. I only worked there few days and I couldn’t stand the supervisors especially the female ones. They are very proud and so unprofessional. I just got a better job with a more professional supervisors and great colleagues.
They are suppose to send a sitter when they send a patient from there to a hospital and they didn’t when they sent my son to the hospital and nobody did anything to stop him from walking out. Their nurses are rude and mean.
My child is currently a patient at this facility and it has been impossible to reach staff. For over a week I tried calling and getting in contact with them but the phone line was busy for over a week. Then when I finally get through to …
DO NOT LET A LOVED ONE GO HERE!!! This post is LONG overdue but as my nephew is in need of mental health services again, I was reminded of how this facility traumatized him when he was transferred here for help from Stockton as there were …
im a normal person who has my wife trina kaslosfki who was taken by kaiser to heritage oaks without my knowlege..i was calling and running around for days to find her and finally when i called the facility ,without a code,i was not given …
This place puts you on a 5250 hold without an assessment. They held me illegally. I reached out to the hospital multiple times, including the contact page on their website (the link indicated in response to reviews) and nobody bothers to …
I’m back with another review! After my initial discharge, the facility did not provide the papers to my insurance and I had to call my insurance to let them know that I was gone and out of the program. I also had to let my insurance know …
I usually do not write a review but I just want to say a very big thanks to one of the best staff members in heritage oaks hospital peace is her name. My mom got discharged few weeks ago and she’s never stopped talking about this amazing …
i never do this but i need to my daughter was there about a week and half ago. and she was discharged last Tuesday and she was still not stabled they give her shot and sent her home the next day and I m still going through it ,plus when she …
A human rights nightmare. Staff do everything they can to keep patients from speaking to the outside world. Staff will prevent improved patients from leaving, to the point of falsifying records and lying to healthcare, family, and others …
Just spent 5 hours trying to jump through hoops to see why I owe $600 + for showing up to php mental health classes 8/26/21-8/31/21. They sent me the bill in OCTOBER OF 2022. Stating the admission date was 9/1-9/6. What? That just so …
Stan and the staff there are amazing Very nice place. Stan🥰👍.he really made a difference in my life.He is an excellent instructor. He really cares about helping people heal. I now have life tools to use .I thought I never would see! Thank Heritage Oaks! …
What a joke this “mental” hospital is.
I called 3 hours ago BAWLING my eyes out crying for them to help me because I didn’t know what else to do. I cut myself badly yesterday and been crying all …
This place has been difficult to deal with from the start. Let’s start with no answers the phone. When you finally get through they will tell you they can’t give you any info they your family member may have already consented. Nurses are …