High Hill Rural Water, based out of Dalzell, is a water delivery company. They offer water purification system installation. See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
2720 Peach Orchard Rd, Dalzell, SC 29040
Work needed to replace water meter box and top. I have call and talk in person several times for a replacement. It had been 10 months no response. I know my meter get check every month because I get a water bill. I have no other choice but …
Service usually is pretty quick.
Customer service is mediocre at best.
I can see why these people have 1 star. They are not helpful.
Worst water company I’ve eveveevever had the experience of dealing with. I wish we could use someone else.
Brown, smelly water in our neigborhood (Wintergreen) many times in the last few months, and becoming more frequent. Fix it, High Hills!
Receive bill day after due date often. Not postal for this is the only bill this happens to. Poor customer service they act brain dead.
Its just ridiculous how much the water is turned off and at night not to mention, when u have to cook and wash the kids for bed. Very dissatisfied customer wish I could change my services ASAP
This place is horrible and they know that and continue to do make bad decisions. This company owns the monopoly so they can treat customers and charge them whatever. The customer cant do anything about it either.
We’ve used them for over 10years now. An havent really had any issues. The ladies at the office are nice.
Bill is always received after it is actually due to be paid.
Absolutely unacceptable. For the past 4 months I would have a bill date that I would receive over a week AFTER the due date. I cannot WAIT to NEVER deal with this company again
It’s 2018 and this company does not seem to have the ability to let me pay my bill online automatically. Also, the customer service wasn’t very swift the few times I had to go into the facility.
Consistently sends bills past the due date, which is crazy because we live 3.5 miles away from their main office. Also the water mains break all the time.
I am so glad I don’t have their water service to my private home, had water service to our office and at least once a month they’re digging up a break on 441 sometimes at the same locations, either their lines are old and decrepit or they lack competent personnel repairing their lines
I have had an account with them for three years & have never had an issue. I have had several leaks that they immediately fixed. The people in the office are always friendly and helpful.
It’s ridiculous the amount of incompetence that goes on at this location. Was told my bill was adjusted to reflect the last 6months average due to a water line break and it was still $30 more than what i averaged up. Why is it so hard to do simple math? They do what they want because they are the only service in the area.
I normally trust people on there word but, I’m highly disappointed in this company. I normally pay my bills in advance to them in once I forgot they turn my water off. Now I call first thing in the morning to pay my bill lady said it will …
I live in Rembert and have brown water! I’m having to replace 3 filters every week!!! I’ve called many times and they say there going to flush the lines. And It never works! I shouldn’t have to deal with this kind of stuff when I’m on city …
Watch out for these crooks. They charge you 75 dollars for deposit. Then charge you a co-op fee that is not refundable. …
It took more than two months to get a broken meter fixed. I was very disappointed with the response time. My actual rating is a -5 stars. I had to keep water turned of the whole time. Where is my refund?.
This water company is horrible. If you are 1 day late on your water bill they will tack on a 25 dollar late fee.. that they don’t notify you about by the way.. they say, “it states it on the bill, we aren’t required to notify you …
We recently move into an area that high hills water company provides the water service . We asked when we turned the water on about replacing our box around the water meter because it wax busted when we moved in. Waited two weeks never …
It would be REALLY nice to get a bill before the due date so I know how much I owe. Sometimes I never get a bill at all, or it comes after the due date. Does this company not want to get paid?
if I could give 0 starts I would worst company i’ve ever dealt with, prices are through the roof, website is impossible to pay your bill on, the water is so disgusting it changes the color of your hair overtime, and they don’t send bills …
I’ve been told wrong information about my due date. Repeatedly not receiving my bill in a timely manner. Last month my bill came on the day it was due. I continuously called the day before only to be hung up on. I had to guess the amount …
We’ve been with High Hills for 20 years and counting. Only had one dispute over the bill amount and it was resolved in our favor after a subsequent meter reading. The issue we have experienced repeatedly over the past few years is lack of …
I found they had a water leak in their pipes running down the road beside my home the lines ran under my driveway and near my sprinkler system and landscaped yard. They came and assured me they would not damage the driveway and sprinkler …
They can read meters that’d gauges are 3 inches under dirt and spider webs!!!! X-ray vision ?!!! Always read your meter and make sure it is not just ” estimated”, as they actually admitted was done, during sometimes! Bills are always late …
This company is a disgrace, I’m not sure who’s the owner but I hope he or she reads all these reviews and makes some changes. As a Veteran owned business I always thrive to take care of my clients, they are number one on my list. And …
Two days ago customers in the Rembert area have had to deal with discolored water. This has been going on for years. The company had made no effort to acknowledge or repair the problem. — Families in the area have tried adding additional …
This water company is the worst. In order to leave a review I had to put at least one star. This is the ONLY reason there is a star. This company sent my bill to another address for over 3 months. EVERYTIME I called to get the bill. I got …
Really wish they could adopt some auto bill pay abilities. All my utilities are autopaid except water. My mail got misplaced and didn’t realize I hadn’t paid until I came home to no water. Of course it was after hours so no luck getting it …
I am giving this company three stars because the ladies at the office down the street from my house are nice, and always work with you, And this is not their fault, it’s the people that handle billing. I just want my bill in enough notice. …
This company is full of thieving criminals. Being military, we obviously travel a large amount. This company does not care in any way shape or form. I recently had two separate months that were late bills. This company likes to tack on a …
If I could give 0 stars I would. These ladies don’t know how to do their job and their customer service is absolutely the worst. Bills are always late, readings are never correct, and their excuse is always “just running behind”. If you …
Would give zero stars if I could. They claimed I used over 5,000 gal of water in my small house during a 1-month period when the house was only occupied for less than 2 weeks of that entire month (and the water valve to the house was …
Not even remotely satisfied with this company. After a couple of years with coming home to find brown water or no water on occasion I received orders to deploy. I terminated my service with them 2 months ago and paid the balance at that …
The employees here are efficient and friendly! They are very knowledgeable and quick to help. Usually places like utility companies are a headache to contend with – but not High Hills. They are always a quick stop and provide a very …
Bills are always late. No autopay. Not even so much as a login to access your account on their website. Never any notification of a water outage or water break. But what do you expect from a company who can’t be bothered to spell their name right on the Google business page?
Poor customer service and bills are almost always delivered late. For some reason they refuse to set up an auto-pay ability. …
Been waiting all week for my water to get turned on. Paid the deposit and still yet to have it turned on , I’ve called and they tell me they’ll send someone out but days pass and the same happens. Finally they sent someone out but sent them …
Damndest business I have ever seen. Water bills are late EVERY SINGLE MONTH. Water leaks all of time in my neighborhood. Employees there seem to be incompetent and are RUDE which is something I do not understand when all of the problems …
It’s a small office located next to the Catchall Community Center. Hours of operation are from 9 to 5, Monday through Friday. You can turn on services, change services or close accounts at this location. You can pay your bill at this office or through their online services.
Bills are constantly late or lost, if you want your account to be current. You physically have to go into the office the day your bill is due every month. I sold my home, 10 months later they claimed I have past due balance for 21 dollars. …
Yes, the other reviews are correct. Late bills and water main breaks more often than I’d expect. HOWEVER, you don’t need to receive the bill to pay the bill. They have online pay, it’s outdated, but it’s available and free. I just put money …