High Plains Radiological Association Reviews ( 50 )
They always, always, always get the billing wrong. And when you call them try to get it corrected, you’re forced to enter a bunch of info in the automated system before a person answers, but none of that is given to the person who answers, …
I got a bill from this place never been there before. Called and I couldn’t understand there accent. Wanted info I refused to give it to them. They hung up on me.
High Plains Radiological Association is a group of talented and skilled radiologists who provide professional reports for imaging tests performed at many hospitals and clinics in Texas and New Mexico. They also have teams of extremely …
Received a letter saying a past due amount was sent to account recovery when we had no previous correspondence. Some how it made it to our address even though the street address was printed incorrectly.
For some reason, I have received a bill from Account Recovery Srv. I don’t live anywhere near Amarillo and have not been to a High Plains Center. Wondering if this is a scam. These people really need to get it together!
I was sent a collection letter from Account Recovery Services, Inc. that said I owed money to High Plains Radiological Assn. This is the first time I have gotten a bill or anything from this place. I never go to the doctor so I don’t even know what it could be from. I think it’s a scam!
Completely incompatant staff. All Bill’s were to be billed to the VA. We brought paper work with us starting the fact and still they billed us. 2 or 3 phone calls later they have turned us over to collections!!!!
My MRI report was sent to them for reading. They sent my bill to the wrong insurance agency which was naturally declined. Then without taking the trouble of contacting me, they reported me to account recovery agency! This must be one of my most frustrating experience!
Worst customer service. My son has Medicaid and they failed to send my insurance or myself a bill. They also had my phone number to contact me to collect payment, but never utilized that resource as well. I received a call from a collections agency instead. And now they are saying there is nothing they can do.
I like everyone else received no bill. Never heard or even knew there was a separate charge as the hospital said I was paid up. Not only did they send me to collection but they didn’t even have the decency to charge my insurance first. So …
This place does not seem to be legitimate. I have never heard of this place but they sent my supposed “bill” to collections without sending me a “bill” and now they refuse to give me any information as to why I would owe their company …
Like others who have posted here this place reeks of shady business practices. I never saw a bill from them and then I get one from ARS for 15 bucks. They refused to take a payment from my card to settle the debt. I have decided to hire a …
I never received any bill from high plains radiology but somehow have an account in collections. 2 separate ones actually. If I actually owe these amounts I would have paid them before they ever went to collections. This is ridiculous.
They may have good radiologists, but if their practice is like their billing process, they must be questionable. The billing system only deals with summaries and arbitrary on how and when they communicate with the patient. You may or may …
I have never received a bill and have a hit on my credit report for $27. I have never been to any clinic in Amarillo, ever. This seems to be a scam for me since their website is not working and I can’t seem to get ahold of anyone to even discuss this $27 account.
I’ve had the same issue as I’m seeing every single one of the others complain of…received a statement from a collection agency for a very small amount. Never previously received a bill or written statement from them until it went to …
They provide tele radiological reads. My images were read quickly and precisely. Thank you HPR. You will receive a bill from the facility that did your imaging and a separate bill from HPR for the read. HPR cannot control the billing from …
I too received a collection notice for $42.00 without first receiving a bill. When I called I was told that likely my account was sent to collections while they were processing insurance’s part of the bill. It is hard to pay a bill you don’t know you have. Bad billing practices.
The same thing has happened to me. I did not receive a bill until Acct Recovery mails me one. No other type of communication from them at all. I call the Acct Recovery number and they tell me my bal of $20.03 is too small to pay over the …
I have a hard hit on my credit from this place for a debt of $33 from 2018! I’ve never heard of this place. Never received a bill. I would have paid it had I received it. I also don’t even know what it could have been for! Does anyone know …
I never received a bill in the mail and I was sent a collections letter. When I called to verify the address was up to date and the service date of the bill they told me they could not discuss the account due to policy. I would have to …
Received a notice from Account Recovery Services that my bill of less than $11.00!!! had been placed for collections, from a service that was over a year ago. A bill I never saw, never sent to my home. No phone call. Their billing …
Once again, I am another person that got a notice from a collection agency (Account Recovery Services). I am familiar with High Plains Radiological Association, and have paid them directly in the past. I did not receive a bill for this …
I had no problems with my experience with this radiology group. My family physician said my report was very thorough and they read my exam very quickly. I was personally impressed. I’ve read the billing issues on here, but I had no issues …
High Plains Radiology has a group of very experienced radiologists. This company provides teleradiology services for our facility. Their reports are very detailed and very accurate. We receive all of our reports within 24 hours, and the …
This is the worst place. I have never received any billing statement, but then received one from the debt collector. I found that many others had the same experience. When talking to the billing department, she said that she could not do anything. What??? The worst service.
I like everyone else, received a bill ($27.00) from a collection agency, when I have never received a bill from High Plains, nor have I ever heard of this company. Some of their google review previous replies have stated they are often …
I never take x-ray here before. They sent bills for this. This is totally a scam…. I come here once for questions but never been here. This place must be shut down for scamming. …
This place is definitely a scam. I also received a bill from a collections agency from them for $33. My bill had 9 typos including my “balance”, my first name, dates of “service” and the company the bill was through. Definitely fraud. …
I was sent to collections without any notice of an invoice. When I asked if it was billed through insurance they said no, and couldn’t bill because the date of service was dated too far back. They said I had to have my insurance call them …
I received a notice on my credit report from a collection agency wanting to collect on a relatively small amount of money that originated from High Plains Radiological Association in July 2019. The timeline and details line up so that I am …
Absolute joke! They sent me straight to collections twice now without receiving a single bill or phone call. But apparently this is a common trend with this place based on the reviews.
Billing is horrible they never call send a bill they just put it on your credit right away. My insurance should of covered everything. They never even billed my insurance for what this credit lady is saying.
Billing Department is very condescending and not helpful. Haven’t received a bill or phone call regarding remaining debt for a year so it appeared I had paid all of my bill. One year later and I’ve now been turned into collections.
Same PROBLEM!!! They immediately sent my bill to a collection agency and here I am over a year and a half later finding out that I owe them money. WHAT A SHAM! I called and the office worker said, “sir we have over 100,000 patients”. Do …
They always, always, always get the billing wrong. And when you call them try to get it corrected, you’re forced to enter a bunch of info in the automated system before a person answers, but none of that is given to the person who answers, …
Same as every other review
Scam. The credit people are dildofaces and are most likely responsible.
Been using this place for a while. Always been taken care of.
I am very impressed with their quick and accurate turn around!
Had a chest Xray done at Open Air MRI. Very nice staff!
Terrible service. Avoid at all costs! Sent me a collection agency bill for something that was covered by health insurance.
The office staff were super nice and helped me with my billing questions
Never received a bill. They automatically sent the account to collections.
I received a statement in the mail, paid it over the phone, and was STILL sent a collections letter. Absolutely ridiculous.
hey HPR seems like its a regular thing for yall to only send to collections and never a bill. I see a lawsuit coming soon!!
I’ve had many exams read by the HPRA group. I’ve always received my reports quickly .
I got a bill from this place never been there before. Called and I couldn’t understand there accent. Wanted info I refused to give it to them. They hung up on me.
High Plains Radiological Association is a group of talented and skilled radiologists who provide professional reports for imaging tests performed at many hospitals and clinics in Texas and New Mexico. They also have teams of extremely …
Received a letter saying a past due amount was sent to account recovery when we had no previous correspondence. Some how it made it to our address even though the street address was printed incorrectly.
Billing office was very helpful. They answered my questions and helped me get my account taken care of.
For some reason, I have received a bill from Account Recovery Srv. I don’t live anywhere near Amarillo and have not been to a High Plains Center. Wondering if this is a scam. These people really need to get it together!
I was sent a collection letter from Account Recovery Services, Inc. that said I owed money to High Plains Radiological Assn. This is the first time I have gotten a bill or anything from this place. I never go to the doctor so I don’t even know what it could be from. I think it’s a scam!
Completely incompatant staff. All Bill’s were to be billed to the VA. We brought paper work with us starting the fact and still they billed us. 2 or 3 phone calls later they have turned us over to collections!!!!
My MRI report was sent to them for reading. They sent my bill to the wrong insurance agency which was naturally declined. Then without taking the trouble of contacting me, they reported me to account recovery agency! This must be one of my most frustrating experience!
Worst customer service. My son has Medicaid and they failed to send my insurance or myself a bill. They also had my phone number to contact me to collect payment, but never utilized that resource as well. I received a call from a collections agency instead. And now they are saying there is nothing they can do.
I like everyone else received no bill. Never heard or even knew there was a separate charge as the hospital said I was paid up. Not only did they send me to collection but they didn’t even have the decency to charge my insurance first. So …
This place does not seem to be legitimate. I have never heard of this place but they sent my supposed “bill” to collections without sending me a “bill” and now they refuse to give me any information as to why I would owe their company …
Like others who have posted here this place reeks of shady business practices. I never saw a bill from them and then I get one from ARS for 15 bucks. They refused to take a payment from my card to settle the debt. I have decided to hire a …
I never received any bill from high plains radiology but somehow have an account in collections. 2 separate ones actually. If I actually owe these amounts I would have paid them before they ever went to collections. This is ridiculous.
They may have good radiologists, but if their practice is like their billing process, they must be questionable. The billing system only deals with summaries and arbitrary on how and when they communicate with the patient. You may or may …
I have never received a bill and have a hit on my credit report for $27. I have never been to any clinic in Amarillo, ever. This seems to be a scam for me since their website is not working and I can’t seem to get ahold of anyone to even discuss this $27 account.
I’ve had the same issue as I’m seeing every single one of the others complain of…received a statement from a collection agency for a very small amount. Never previously received a bill or written statement from them until it went to …
They provide tele radiological reads. My images were read quickly and precisely. Thank you HPR. You will receive a bill from the facility that did your imaging and a separate bill from HPR for the read. HPR cannot control the billing from …
I too received a collection notice for $42.00 without first receiving a bill. When I called I was told that likely my account was sent to collections while they were processing insurance’s part of the bill. It is hard to pay a bill you don’t know you have. Bad billing practices.
The same thing has happened to me. I did not receive a bill until Acct Recovery mails me one. No other type of communication from them at all. I call the Acct Recovery number and they tell me my bal of $20.03 is too small to pay over the …
I have a hard hit on my credit from this place for a debt of $33 from 2018! I’ve never heard of this place. Never received a bill. I would have paid it had I received it. I also don’t even know what it could have been for! Does anyone know …
I never received a bill in the mail and I was sent a collections letter. When I called to verify the address was up to date and the service date of the bill they told me they could not discuss the account due to policy. I would have to …
Received a notice from Account Recovery Services that my bill of less than $11.00!!! had been placed for collections, from a service that was over a year ago. A bill I never saw, never sent to my home. No phone call. Their billing …
Once again, I am another person that got a notice from a collection agency (Account Recovery Services). I am familiar with High Plains Radiological Association, and have paid them directly in the past. I did not receive a bill for this …
They never sent me bills. I just find out from debt collections.. horrible.
I had no problems with my experience with this radiology group. My family physician said my report was very thorough and they read my exam very quickly. I was personally impressed. I’ve read the billing issues on here, but I had no issues …
High Plains Radiology has a group of very experienced radiologists. This company provides teleradiology services for our facility. Their reports are very detailed and very accurate. We receive all of our reports within 24 hours, and the …
This is the worst place. I have never received any billing statement, but then received one from the debt collector. I found that many others had the same experience. When talking to the billing department, she said that she could not do anything. What??? The worst service.
I like everyone else, received a bill ($27.00) from a collection agency, when I have never received a bill from High Plains, nor have I ever heard of this company. Some of their google review previous replies have stated they are often …
I never take x-ray here before. They sent bills for this. This is totally a scam…. I come here once for questions but never been here. This place must be shut down for scamming. …
Such a scam. I have never been to this place yet got a bill from them. Had to pay over $200 just to get the debt collectors off of me. Awful!!!!
This place is definitely a scam. I also received a bill from a collections agency from them for $33. My bill had 9 typos including my “balance”, my first name, dates of “service” and the company the bill was through. Definitely fraud. …
I was sent to collections without any notice of an invoice. When I asked if it was billed through insurance they said no, and couldn’t bill because the date of service was dated too far back. They said I had to have my insurance call them …
I received a collections letter and we never received a bill and the insurance company stated they never received a request for payment.
I received a notice on my credit report from a collection agency wanting to collect on a relatively small amount of money that originated from High Plains Radiological Association in July 2019. The timeline and details line up so that I am …
Absolute joke! They sent me straight to collections twice now without receiving a single bill or phone call. But apparently this is a common trend with this place based on the reviews.
Billing is horrible they never call send a bill they just put it on your credit right away. My insurance should of covered everything. They never even billed my insurance for what this credit lady is saying.
Billing Department is very condescending and not helpful. Haven’t received a bill or phone call regarding remaining debt for a year so it appeared I had paid all of my bill. One year later and I’ve now been turned into collections.
Same PROBLEM!!! They immediately sent my bill to a collection agency and here I am over a year and a half later finding out that I owe them money. WHAT A SHAM! I called and the office worker said, “sir we have over 100,000 patients”. Do …