HESAA, the Higher Education Student Assistance Authority, is the only New Jersey state agency with the sole mission of providing students and … See more
Read More| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
4 Quakerbridge Plaza, Trenton, NJ 08619
Without HESAA my ability to recieve an education would be slim to none. I’m extremely grateful for everything they’ve provided to help me, become a better young man.
HESSA and TAG has provided me an opportunity to continue my goal to be a Physical Therapist. I am so grateful for the help that they have given me.
I got 2 more semesters to go, i wouldn’t have done it without HESAA’s help honestly. Thank you for helping me with my financial issues, and supporting me to finish my education!
Applying through the HESAA website was pretty easy. I had an issue which was quickly resolved through calling them and I received my TAG in time, which was great.
The absolute worst student loan out there. Blatant robbery, criminal. It’s incredible that it’s actually ‘lawful’ considering that’s it’s nothing but a crime to be charging students the interest rates that they are, and then to be invisible and accessible only mostly via a fax number. Abhorrent.
HESSA has helped me tremendously with my financial needs. I’ve never had any issues with getting a loan or recieving a grant!
HESSA was able to provide me with a grant that really helped me be able to attend Rutgers. Thanks to them I have less to worry about financially.
If I can give it a Less Than Zero Stars I would. They demand payment by the 14th of each month, but don’t bother to post said payment until the end of the month – so then you automatically get dunning letters for a payment YOU MADE ON TIME. WORST loan serving ever.
My experience with this organization has been terrible. Think 30 minutes on hold waiting for someone to answer the phone (all the time). Also their method of communication is outdated, their website is confusing and not user friendly. I …
Yes, I am trying to log in to my account and reset my username and password and I am having trouble. It will not allow me to reset my username and password so that I can make arrangements to pay in July. Please, I will like someone from IT department to contact me about resetting my password and username. Thank you
Due to HESAA, I am able to get a education that I want without having the financial worries constantly on my mind. Because of this I am able to focus on my education and keep my priorities straight!
It goes without saying that I might not have been able to afford university without my Tag grant. I will have my bachelors degree in the spring and am counting on Tag and my other grants to help finish my undergrad.
NJ Tag has helped me a lot financially thru college. Without it I would have to take loans and pay them back with interest. Thanks to NJ Tag I don’t have to burden myself or my family financially.
I would like to recommend HESAA for everyone going into any type of higher education. I am happy to say that I attend my 1st choice university because of HESAA.
Rude, no help at all. They are unforgiving, they don’t want to help and are sue happy. DO NOT GET A HESAA LOAN THEY ARE WITH THE STOCK MARKET. WORST MISTAKE OF MY LIFE TO WANT TO FURTHER MY EDUCATION. THEY CALL ALL DAY EVERYDAY THEY DON’T …
Just had the WORST experience with specialist and supervisor, most unpleasant, unhelpful and uneducated people I have ever met. Every single person told me something different and yet no one can still help me with my issue.
HESAA has offered me a great service by indicating the way to access the files. Even when I was in trouble, the agent on the phone clearly explains how I should proceed.
Very bad experience over the phone, the rudest people by far. Also just going thru my own experience please be aware they do not report to the Credit agencies if you are paying your loan. Right now I am disputing that with the credit report agencies directly….will see.
They charge me 8.28% on a student loan. Can you believe that? Taking advantage of vulnerable students in tough positions. They should be ashamed of themselves. I wish I could give negative stars. Keep your damn $12 flash drive.
HESAA has helped me with my tuition over the years and I am very grateful! so thanks for HESAA gives to me a opportunities to continues my education.
HESAA is a predatory lender run by the State of NJ on behalf of Wall St. investors. And now they’re paying for positive reviews because their tactics are being challenged.
TAG has relieved such a heavy burden of my financial status. Im very grateful for the aid. I only wish i could’ve received it sooner. Overall its great everybody should apply.
The first person I talked to was very unhelpful and did not understand what I was trying to tell her because she just wanted to get rid of me as fast as possible. I called again today and I got so much more help and realized that I got …
They came through for me when i needed a loan. But when its time to repay they would rather mess up your credit than help you out. Doesn’t matter if you paid it off early. Its hard to get anyone to fill out a form if you have a loan repayment scholarship.
DO NOT EVER BORROW ONE PENNY FROM THEM…NOT EVEN WORTH ONE STAR
The state of New Jersey should be embarrassed br hessa and njclass. Those loans ruined my family. Please heed my advice and walk away or you’ll end up in …
I have to thank HESAA and TAG for not only giving me the opportunity to attend college but to further my knowledge to reach my dreams. I was awarded enough to attend my dream college and enjoy my life as a student.
The sudden appearance of 5 star reviews (the only ones soliciting a response from HESAA) is a little questionable. This company, especially its ability to flaunt its services as state or federally backed, is criminal.
HESAA has allowed me to continue my education with less financial burdens. I can’t wait to help my global community with the knowledge I have gained from higher education. Thank you HESAA!
I’m forced to deal with these people because of my Grant and almost every month they demand different paperwork or surveys for me to complete, and when I called the caller couldn’t really tell what I missing or how to send it or give any …
HESAA has helped me in numerous ways and I’m definitely honored that I was granted with such great privilege. I wouldn’t be going to the university that I do if it wasn’t for the grant.
The agency is uncooperative and has terrible customer service. I’ve been ‘lectured’ more times than I care to count. Their online ‘bill’ system doesn’t work, but they don’t send out paper copies despite their online system not working, and …
I wish I could give a lower score, but I can’t. The absolute worst in customer service, and any type of accommodation. At least Navient works with you. This load service is the greatest piece of trash to ever come from the worst Governor of …
When I call there is never less than 18 people in the queue.
It’s also almost impossible to create an account for reoccuring payment. …
The website almost never works. I constantly need to change passwords for absolutely nor reason and then i need to wait to do anything after I change my password, because it tells me there’s a problem with my account. The layout is …
As a student with no college fund, this money has helped me get the education I deserve. I most likely would not be going to school without it. I cannot describe how important it is for some people that this money is awarded to those in need.
If I could give a zero I would these are by far the most infuriating and dumbest people to have ever walked this earth by far.
HESAA is absolutely terrible. I waited for two hours to get a hold of a representative just to be told to call back the next day. When the next day came, I called again and waited an hour just to be told to call the next day again. Furthermore, customer service was just awful with absolutely no help.
A company so bad they literally openly admitted to paying people to leave 5 star reviews on here. This is NOT a State Agency. Chris Christie gave these clowns the responsibility of distributing State Funds from taxpayers. In return they get to push their PRIVATE loans onto unsuspecting students.
Very very poor customer service. They take days, even weeks to return phone calls, especially time sensitive ones. They require tons of information to discuss any altering to payments/deferrals, while two other loan companies I deal with only require you ask and confirm your income. Not flexible. Barely human.
Absolutley the worst Student loan program out there. Its a shame it has the state backing it and not actually policiing it. Money hungry monsters they are. I hope that people see these reviews and decide on different loan agencies. It might not help me now but hopefully help the future prevent crippling debt issues.
HESAA gave me the opportunity to pursue my higher education without worrying about financial constraints. I wouldn’t be able to pursue a higher education without HESAA’s assistance.
They are bribing people for good reviews!!!! DO NOT GET INTO BUSINESS WITH THESE GUYS!!! They suggest they work with the state, their site shows the pictures of the governor and links to the nj home site. It’s purposely misleading. NJClass …
This company does not care about it’s customers. If you need any help, or just have a question, they will be very difficult to get on the phone and will ignore your emails or letters. Everything is fine as long as you are paying your loans, but if you get into any kind of trouble and need help, they won’t be there for you.
One star is definitely too many. I called Hesaa customer service for assistance. After talking to numerous people who have many different answers that were not acceptable, I asked for a manager. That was the worst thing I could have asked …
I applied for nj hessa and i recieved my NJTAG but it was kept on hold due to some verification of residency they thought i have not been a resident of nj for more than a year whereas i am a resident for more than 2 years i even sent them …
HESAA helped me a lot with the process when I called the phone number provided. They answered any questions I had regarding grants and loans as well or who to contact. They help me pay for school which is great!
what the hell is wrong with these people!? I get it, you don’t like your job. But what does that have to do with me? You are there at your own FREE WILL! Go get another job if its that bad! They are rude and unprofessional to say the least. …
Difficult to communicate with, horrible interest rates, not helpful at all. Asked for help/lower payments just while on maternity leave and was told they could do nothing to help me and was offered no other options. Can’t wait until I no longer have to deal with them.
I repaid a loan taken out in 1974. They are now saying I owe them the money. I first heard from them in 2017 about this loan.The “loan” went into default in 2018. How is that even possible after 44 years? This institution needs to be investigated by the Federal Gov’t. They are extortionists , no different than the Mafia. BEWARE!
HESAA has always been supportive since I’ve been a college student. Every little thing counts and their assistance on helping me accomplish my dreams is an amazing opportunity!
Robbery, simply said. They operate under the guise of the state, but use private funds. This means you get no benefits, no deferments, no reconsolidating, no income based repayment. You are better going to your personal bank and dealing …
HESAA’s NJ TAG grant is going to help me a lot and contribute to my Rutgers college career. The amount awarded was substantial, and I hope I can use it to make the most of my college academics and experience.
All these forums should really consider negative stars, as this is the only thing this institution deserves. They are corrupt PRIVATE loans that USE the state to hide behind when they need to utilize their mafia-like practices to collect on …
DO NOT USE THIS COMPANY!! Customer service is terrible and they don’t work with anyone! There is no discount for having an automatic withdraw, you cannot consolidate and they don’t care if you cannot afford the payments!! I find it …
Sent in all my paperwork in May, and it is November now and they have asked me for the same document 3 TIMES already. Which means, I did not get my money for my semester this fall and I will not be getting anything back either. I know many people apply through here but I am sure that they do not do any type of work to help us out.
Hesaa has helped me throughout my college years by providing the expertise and help I need financially in order to continue finishing my degree. If I had any questions, comments or concern, I called Hesaa and they where very polite and helpful in solving my situation. Thank you Hesaa.
HE$AA is PRIVATE Organization who has bought out Chris Christie and is responsible for dispersing government tuition aid to students. In the mix however they get all of your private information and parade around as a public government loan …
This has to be one of the most un user friendly websites ever created. The layout is horrible, looks like it was created in Ms Paint. My account gets locked almost every time i try to log in . Contacting these people in order to have my …
The HESAA helps me to continue to study in higher level of university. The financial support help me to focus on my study instead working for tuition. I really thanks for the financial help from HESAA.
HESAA and TAG have helped me, as a first generation college student, make education affordable. I am now able to work hard towards my degree and pursue my passion in the health field.
I have lived in many countries but I have never seen a worst run organization in my life. The Website/service is absolutely pathetic. People in charge should be ashamed of playing with student’s lives. I have been calling for the last week …
Seriously the most pathetic of companies. I actually had an issue where they read my check wrong. Collected the wrong amount, then sent the 5$ to collections. With no warning, WHILE I was still paying on-time. They also never auto-debit …
For first, I would like to take a moment to thank NJ’s HESSA for the assistance with my college tuition. The NJ TAG money given to me was used to help support my cost of college at Rutgers New Brunswick. Thank you for helping me pursue my dreams.!
Without the TAG Award, I would have to take out more loans and be even more indebted. My dad cannot help me as much as he would like to with college tuition, but HESAA has definitely helped me to pay for my tuition!
Rudest customer service agents I’ve ever experienced. Woman literally just hung up on me after telling me I have a private loan and she’s not going to explain anything further to me. Do not take a loan out with them.
HESAA’s NJ Tag has helped me save tremendous amount of money. This grant is so beneficial for NJ state residents as it fully supports students and encourages them to be successful by helping financially.
Unfortunately, you can’t give “negative” stars here. The postings on this review site are very “skewed” because the positive ones deal with HESAA “TAG grants”…and the negative ones deal with their disastrous NJ CLASS Loan program. …
The people working here are the dumbest people I ever worked with. I specifically asked them a simple question regarding different charges, and the representative kept trying to answer my questions by saying how interests are accrued …
Thanks to HESSAA and TAG, I am able to attend the BA to MA program at Thomas Edison. Who can say no to free money? With rising student debt and interest rates, if you haven’t heard of TAG yet, make yourself aware!
Simply put, without the State TAG grant, I wouldn’t be able to afford college. Thanks to the HESAA, I will be graduating in 2018 with a degree in accountancy and finance.
Stay away, avoid at all costs, doesn’t even deserve one star. These people truly need to get their act together. Absolutely terrible customer service, horribly antiquated and confusing online portal, and interest is outrageous. Good luck …
I think we all should get a class law suit on this company!!
Worst student loan company out there. Been trying to get them off my back since 2010. They never wanted to work with me and give me any type of help with …
HESAA has provided me with great support through financial assistance. It is only due to this assistance that I have been able to concentrate on my studies instead of working extra hours and do well!
Do NOT believe these 5 star reviews. Clearly if you actually take the time to read them they ALL sound the same, written the same. All talk about the same thing over and over again. Fishy? Ha and suddenly now the company owner is …
I’m a person who came from a whole different world every thing was impossible for me when I came to the United State, but after getting to UCC and applying for FASFA and HESAA my life has been changed. HESAA helped me a lot with my school tuition. And I really wanna say thank you for everything.
HESAA TAG GRANT allow me to have a great opportunity to achieve my college goal in Middlesex County College and Rutgers University. And it gives me many supports, i feel like i couldn’t have done it without HESAA!!!!!!!! HESAA changed my life! With this aid, I will become a great analyst!!!!! Thank you HESAA!!!
HESAA has definitely helped me with my tuition and I know without it I would have to pay more than I need to. It has helped me to continue on achieving my goals as a college student.
HESAA and TAG have really helped out. without it I would not be in school right now my tution was really expensive 15 hundred to be exactly and I did not have that kind of money, lucky for me the state grant did and I applied and got the money and am current attending UCC and doing quite well if you ask me.
I very much appreciate HESAA and TAG and you, the people who are apart of it. Honestly without the money you people have been providing me I would probably not be going to school. I am very grateful for what you guys have done for me …
I am dismayed that Google will allow reviews to stad that were written by people wanting to get a free flash drive by HESSA. …
I am so thankful for HESAA because they have always come through for me. I have been able to focus solely on my studies and achieve all my academic goals through the financial assistance.
They are the WORST company ever, have some of the RUDEST people working for them. All of these student loan companies should be shut down! They don’t know how to manage loans, they don’t know how to speak to people, they don’t know how to …
HESAA had me submit the same form 3 times and to this day states that the information provided is insufficient. The site and file upload system are very disorganized and very user unfriendly. I have not received and will not be receiving …
HESAA has made it simple and affordable to continue my pursuit of a college degree. Without their help I would have had a difficult time trying to go to school, work and take care of my family. Thank you HESAA.
I cannot thank HESAA and TAG enough for giving me this generous amount of grants!! So far I am a top student in my classes and I’m doing it worry- free thanks to HESAA and TAG. I am extremely thankful for the investments HESAA and TAG does to students, and even more thankful that I am one them! Thank you HESAA and TAG!!
I am very lucky to have been offered great help from HESAA. If it wasn’t for their great contribution I would’ve been in debt and even decided to not go to a the college of my dreams because my family can not afford such a big tuition. Thank you so much HESAA!
HESAA is just as predatory as any other private loan business. The biggest problem is, every time I try to pay them, their website is down. When you call there’s an automated message and no voicemail. Completely shameful.
The HESAA grant helped make college affordable for my family of 5, there isnt much more I can say to underline its importance. It was a little hectic getting everything sorted I just wish it was a simpler process.
The process for applying for the HESAA and the TAG are so simple and definitely worth it. These grants make it so much easier to pursue my dreams for a higher education. I couldn’t be more thankful!
When I first finished high school, I was worrying the innumerable amounts of debt I would take on if I went through college, and even considered not going altogether. However, the NJ State TAG Grant helps take a large burden off my …
I wish that no stars was an option. Rudest customer service (representative #328). Go get scammed by a different student loan servicer. They don’t deserve your interest paid. No compassion towards hard working individuals making consistent …
Without a doubt, this Heesa grant will play a key role in achieving my educational dreams. Because of Heesa, the financial burden placed on me to pursue my education will be reduced. That means I can spend more time on my studies, research and extracurricular activities and less time worrying about my finances.
Absolutely the worst for student financial aid assistance program ever!! It takes forever for them to review documents and the staff seems to forget about it. Totally jeopardizes your chance at college.
The interest is so ridiculously high that I have had to STOP attending my college after one year and one semester. It’s also been extremely difficult to get in-school deferment from them now since I’m trying to attend community college in the meantime. Save yourself and don’t deal HESAA’s nightmare.
The TAG grant I received helped me a lot. I became stable and able to focus on my education. I hope to justify every investment bestowed on me in good time. Great job HESAA!!!!!
HESAA’s grant helped me a lot financially for college. I was very worried and stressed about college tuition until I found out about the grants that HESSA offers. I am definitely thankful for the help.
I would give 0 stars!! Worst company ever! Please do not give your time or energy to this company. . I was introduced to them while I was in school trying to pay my tuition however, do research and look into anyone else, credit unions. High …
HESAA has really given me a wonderful opportunity to get back on my feet and strive for something. Education is such an important aspect to not only oneself but to society as a whole. I think that something like HESAA promotes such a wonderful idea of education as a priority.
HESSAA and TAG have made it possible for me and many others to get a college education by providing some of the money for tuition. If it weren’t for them I would not be where I am today! They are always available to help and are always kind and sincere.
DO NOT ACCEPT NJCLASS STUDENT LOANS FROM HESAA!!! This organization has taken advantage of thousands of student borrowers and will take advantage of you, too, if you allow it. No income-based repayment, no rehabilitation, they can garnish …
Like almost everything college-related, they are scammers. They have overwhelming rates, have heartless and unsympathetic employees, and they will never leave you alone regardless if you’re paying them or not. …
HESAA has helped me a lot in achieving my dreams at getting a education. College is very expensive and it is hard to afford it, but many thanks to HESAA they gave me the opportunity to continue with my life and helping me start my career on the right path. Thank you very much HESAA !!
If HESSA wasn’t available, then I could never have afforded college. My parents would not have been able to pay the cost of the tuition. Thank you for helping me pay for a good portion of the tuition.
This organization doesn’t even deserve a 1/16 of a star. They prey on young undecided high school graduates with no idea of whats about to happen to them when they take out a loan with them. We all understand that we take out loans and we …
For a student who is completely financially independent and juggling with too many jobs with too many courses, HESSA has helped tremendously to take load off many financial worries off my back. This is my fourth year studying mechanical and aerospace engineering and I certainly wouldn’t have gone this far without the help of HESSA
HESSA has helped me tremendously in making sure that I can afford college and fulfill my aspirations. I am very thankful for HESSA and without a doubt I wouldn’t have done it without them. I am so glad to see how many people are having this …
I am very thankful to HESAA, without their grant I am sure that I most likely wouldn’t be going to college much less Rutgers. Thank you to all the awesome people at HESAA who make college a reality for many students who don’t have the means.
New Jersey’s TAG program is extremely helpful and valued by everyone I know that is benefiting from it. It allowed me, coming to United States with basically nothing, to grow personally and professionally to a great extent. Allowing me to …
While it’s always a bit of a process to get all the paperwork in order, for this sort of thing, it’s definitely been worth it to get through community college with no money out of pocket. Transferring to a 4-year is still gonna be tough but the aid from HESAA will at least lighten the blow. Do what you gotta do to get an education.
I am so grateful for the TAG grant because with out this grant I would not be able to afford to go to school. This grant as relieved so much stress and worry about how to pay for school and books. I have told everyone to try to apply for help do not be afraid or think that you can’t get any funding.
They’re terrible to try and get in contact with. I’ve paid more on multiple payments and clicked “apply to principal”, yet the payment always shows most of it going towards the interest. I’ve stopped paying that way and now just pay …
HESAA does help me a lot for college tuition. Since I am a good student with some financial difficulty, I really worry about myself each semester before the term bill is due. However, HESAA helps me to pay my tuition so that I can afford less. Thanks HESAA!
We were unaware of this loan after my daughter’s school departure, and then it went into lapsed status. After finally getting proper notice of its existence, we worked out a repayment plan with a collection firm and have been paying it for …
HESSA and TAG has helped Anthony his first year at Rutgers University. Because of the help, we have been able to focus on the new adjustments college life demands without the stress of financial difficulty money issues brings. Thank you for your help. We are grateful and striving for a better future.
I was very happy that I qualified for this grant. Being a single mother of two kids, living on your own and working while still going to school is a big challenge. However, knowing that all my income was not going to my tuition and i was …
DO NOT TAKE ANY STUDENT LOANS OUT THROUGH THIS COMPANY. PLEASE for the sake of your future go with ANY other organization. This is not a Federal program. Loans are provided by NJCLASS, a PRIVATE loan company. Refinancing is not offered. …
HESSA is a very wonderful organization and I can tell you first hand that it is doing a great deal of good. If I did not get financial aid, it would be almost impossible to go to college and I am very grateful to HESSA for making that dream become a success. HESSA is in the business of making dreams come true!!
I want to thank HESAA for granting me the opportunity to go achieve a higher education. My parents were worried that I wouldn’t be able to go achieve a higher level of education after high school, but with the TAG granted by HESAA gave my parents more options to find a way to fund my education!
HESAA and TAG have allowed me to pursue a higher education without being strapped down financially. This being my last year in college, I can say, without a doubt, that if it wasn’t for HESAA, I wouldn’t have had the opportunity to attend university and in addition, graduate debt-free.
Thank them now for paying your way through college. When you’re done and graduated you’ll comeback here and post a review with a real sense of what paying back feels like. You work for New Jersey basically. Tax takes up to 33% of your …
HESSA is pretty amazing. They have helped pay for my college. I can proudly say that they are part of the reason I am able to accomplish my dreams. They are helping me pay for college and setting me up for a better future.
HESAA and TAG have allowed me to pursue my goals in Medicine. College is expensive and I don’t know where my life would be heading if I didn’t have the support which I’m very grateful for. I’m looking forward to finishing my undergraduate education.
Please don’t take out any loans from HESAA. The interest rates are too high and they will not reduce your monthly payments by any means. It sucks how an organization can profit off of another’s debt. Stay away from borrowing from them. It’s a trap that can negatively affect your credit and lifestyle.
Don’t do it! As someone who has taken out a HESSA loan, you do not have an option to re-finance when you get out of college. YOU HAVE NO OPTIONS, YOU WILL BE STUCK! Stick with federal and private loans. DO NOT take our a HESSA loan until the state rehabilitates this program.
Taking out HESAA NJClass loans is just about the worst thing you can do for your child. They offer the highest student loan interest rates in the country. With my loan interest rates ranging from 6-8%, they’re going to be making about …
HESAA is the main reason that I have been able to realize my dreams and start my senior year at Mason Gross School of the Arts at Rutgers University. When I had no resources, support or anywhere else to turn, HESAA was there. I could not have done it without you HESAA! Much deep gratitude to this phenominal program.
The fact that a company like this can exist is unsettling. They pose as if they are on the students side and are associated with NJ as an “assistance program”, when in fact they are nothing more then a collection agency that adds on 20-50% …
HESAA was a tremendous help in assisting my daughter to go to college with their finanical assistance. I would highly recomment to any potential college applicant to reach out to them for their assistance in getting into the college of …
Do not pay attention to any of the positive reviews. A newspaper story has come out stating that Hesaa has offered to give gifts to students who post reviews here. What kind of review do you think someone would be prompted to write when …
ahhh what can I say about the NEW JERSEY HIGHER EDUCATION STUDENT ASSISTANCE AUTHORITY?– Well we go way back for starters. I got my second chance in life through the expert help and financial assistance that HESSA granted me. They were …
My Tag grant was a great help to me. Although, I will still have a balance even after the award, it takes a great load off me. I am working full time and attending college full time. The process was made easier by allowing me to respond online. I’m going back to school so that I can take my career to the next level. Thanks NJ.
The TAG Grant has given me the privilege to further my education without worrying about my tuition or even purchasing my books for the semester. This has lifted the burden off of my family and I. Thank you HESAA for being a part of my education. This grant is definitely in the right hands.
By far the worst lending company known to mankind. I wish I was able to give them negative stars because giving them one doesn’t do the company justice. …
My sons college contacted me to inquire about a possible grant that may be offered to him through NJFAMS Hesaa. They are impossible to get in touch with. This is my third day emailing them and sitting on hold for an hour, yes I said an …
I have been quite excited and happy since I have applied to college for my higher education. I feel honored and feel grateful for the TAGs that I have been receiving from State of New Jersey every year since I started my studies at Rutgers …
I have not taken any HESAA loans, and have only taken the HESAA grants.
I am very fortunate to have received this grant, and also appreciate the fact that they tell you how the Grants have been awarded by listing the brackets you fall under.
HESAA needs to be more accountable. Their tactics of forcabily tearing responsible families apart financially needs to be put to a stop. They are a private loan, using federal laws and state laws to hide behind. What suits their needs at …
Don’t do it to yourself. I defaulted due to losing my job in 2012 and they would NOT offer ANY assistance whatsoever. I have been in collections since 2013. It has been a nightmare. I have been making payments of $250 per month and I am now being sued by the collection agency. NJHESSA are loan sharks. BEWARE!
My Tag grant was so helpful to both me and my parents. Although my parents did get loans, it still helped us so much. Without it I wouldn’t have been able to go back as a junior. I am just glad and thankful for the fact I can attend school again. And thanks NJ for letting me.
HESAA made my education possible. I couldn’t possibly think of attending college without HESAA. I have so many goals for my future career and research in mathematics, the help I get from HESAA made it possible for me. I thank HESAA for their great support to higher education in New Jersey. I’m most grateful to this support!
HESAA gave me opportunity to pursue the field of career I wanted to by providing financial aid. I go to Stevens which is a private engineering school, and therefore costs a lot. HESAA has given me a huge financial support to help me pursue my dream career. Thanks HESAA!
HESAA is great, with college tuition rising every year, it’s impossible for people to pay for college, and because of the grant I was able to attend a university semi-worry free. Yes, I could’ve probably gotten more, but it’s free money, who am I to complain if it helps me pay for a higher education =)
HESAA has helped me work towards obtaining my bachelor degree at Rutgers Business School. I would not have been able to get this opportunity without the financial help they have given me. Thank you HESAA.
HESSA has been a great help this semester with alleviating some of the financial burden of attending university. I am a full time student that also works full time and paying for all of my own expenses. This grant will ensure a less stressful last semester in my undergraduate studies. Thanks HESSA!
My TAG grant lets me go to school and live on campus so I can get the education that will let me grow as a person and help me accomplish the goals I’ve set for myself. HESAA made it so that I can go to college without incurring tons of debt …
As with all of the other comments, this company is apparently amazing at doing things you think would be illegal but apparently They get away with it. This is the only company I know of that plays the benefits of both a federal lender and a …
HESSA’s TAG Grant program helps me to get the education I need to be successful in the future. They award deserving students fairly and efficiently. The grant was applied to my term bill to reduce my overall out of pocket cost. Thank you HESSA!
The process was simple to apply, and I was able to continue my college education because of HESAA. They constantly send email reminders, and they provide enough information so you can fill out the forms as quick as possible.
HESSA and TAG has helped me with my first year at Rutgers University. Because of the help, I have been able to focus on the new adjustments college life demands without the stress of financial difficulty money issues brings. Thank you for your help. I and my family grateful.
I have had to deal with this lender for over 10 years now, with nothing but roadblocks and challenges to either make my payments on time, or to be able to create a payment plan that would allow me to pay the debt. I was never a fan of their …
I never even applied with HESAA yet they send me an email saying I have a notification about a grant I’ve received. When I try to log in and view it I keep getting an error message. So I call the number listed and I get told that I’m not …
I have been satisfied with the service at HESAA. Their application is easy to complete and they work with you if you have made an error. I also had no problems contacting customer service when necessary. I hope that they continue to keep up to good work.
Doing research on this company for a loan my daughter wants me to take out for her continuing education. I’m reading the reviews and can’t believe how horrible this company is. …
With the government shutdown my husband, who is active military, is not being paid. I asked for a one month deferment since we are now just relying on my income, and they denied the request. They denied it because my husband is the one …
Started to borrow from them in 2010 before I knew they had a bad reputation. It was either that, or I didn’t go to college.$93,000 and a B.A. later I’m trying to transition into grad school, but of course they have to make things difficult. …
HESAA and NJ TAG Grant has been really best award of my life rite now. I have been part these grants since 2014 .They have covered all my tuition, books, dorm, etc. I think without TAG and HESSA I wouldn’t be able to fulfill my dream and …
I borrowed money from them and my mom cosigned. She then went into bankruptcy (unrelated) while I was making all of the payments on time. I can no longer see my payment history because she is in Bankruptcy which is really stupid. Then on …
Don’t borrow from HESAA.
The absolute rudest people I’ve ever encountered. One customer service rep …
HESAA and TAG has helped me significantly toward my college career. To be specific, not only does it greatly lessen the financial burden that tuition has on me, but it also lessens the stress my parent have toward working to pay for all of me and my sibling’s college expenses.
HESSA and TAG have in a sense changed my life. They helped me achieve my goals and desires. Without them I would not be able to live and show realization in my dreams. They are the reason for my success and I would like to thank them greatly.
Please please please pay attention to the low rating reviews, they’re the only honorable and honest ones. This company is a scam and will rob you blind. I am in deferment and have not received a single email nor notice in the mail that I …
they’re the 10000% absolute worst school loan company to go with. all your money goes to their interest charges, customer service (or lack thereof) is the worst you’ll come across, they surprise you with extra charges…i don’t know where …
HESAA has allowed me to attend my university when I never thought I could have! When all other loans failed, HESAA was still there to help me out, and for that I am eternally grateful. Without them, I may not have been where I am right now, studying to earn my degree for my dream job. Thank you HESAA!
Oftentimes, family struggles tend to get away of future plans such as education. In my case, for a while I only had one working parent. HESAA and TAG not only supplied the money I needed to go to college, but also put less stress on my …
Avoid HESAA at all costs. Their customer service is awful. I have student loans through four different lenders, all of which are honoring my military deferment through the end of my active duty service EXCEPT HESAA. There are literally …
Coming from a family with low income, HESAA has helped me alot, probably more than i need per semester. With the state aid, I am able to continue my education with no loan worries and no debt. Thank you HESAA for helping me pay for my education.
STAY FAR THE HELL AWAY FROM HESAA!!!!!!! If I could give my review ZERO stars I would!!!! This company is nonsense! The loan terms are outrageous. The rates are awful. The contracts you enter into are set under false promises by any reps …
Stay away. I was backed into a wall and forced to take a with this company 5 years ago. The interest rates they gave me are double what any other college grad I know is paying. They told me that I would have a deferment when I graduated, …
HESAA & My TAG grant have allowed me to be in Rutgers New Brunswick for three years now. As a first generation student I am more than grateful to have this aid which is helping me further my education. This aid is allowing me to continue my studies so that I can graduate and go on to law school.
Even as a young girl, I’ve always feared college tuition would burden my life as I would have to drown in loans and student debit. Thanks to HESAA and TAG, I, a young hispanic female who is by no means extremely privileged through her …
I would recommend to all students and parents that they steer clear of this organization for their student loans. #1 They are a total rip off. Their rates are ridiculous! I have 3 children and none of their other loan rates are anywhere …
HESAA give the opportunity to continue to my goal of be a professional, have a career for me was only a dream. because is so expensive but HESAA program help me to my goal almost come true. I am a mother and I know the importance to have …
HESAA deserves negative stars, not 0, and definitely not 1. They will NOT allow you to refinance with the absurdly high interest rate they smack on the loan when you were a student. …
If you need an NJCLASS loan for college, don’t go to college (coming from someone who loved college despite having over $90,000 in debt). HESAA is truly predatory, and their practices should be illegal. …
The worst student loan company ever. They are beyond rude when you do get a hold of someone. Not to mention the wait time is over an hour for customer service. I took out a loan in 2006 for 10K took 13 years to pay it back. Only reason I …
If I could thank the people that work to give us HESSA, I would definitely thank them in person. If they didn’t help me the way they did I would have never started college. My parents weren’t able to afford the cost of the tuition. HESSA …
HESAA made my college dreams comes true. HESAA has covered such a large portion of my college tuition and has made it a possibility for me to attend college. HESAA has made it so that I can continue my goals of becoming a nurse while …
HESAA has helped me tremendously in the pursue my college career. College was a doubtful option for me before because of the cost but thanks to the TAG program, I can now focus on my education, get excellent grades, and advance in my career. Thanks so much!
HESAA has been a very great support top my education. As a who really want to excel in school, with the help of HESAA I have gotten this hope that I can get to where I want to be in life. I am very grateful for HESAA, and I want to say thank you for thinking about your students and having hope in us.
Ever since I can remember, my dream career has been to become a pediatrician. Learning about the human body has always fascinated me and continues to do so. Therefore, it is my passion to continue my studies in the the medical field and …
The people who are rating HESAA with higher than a four or five must not be making loan re-payments yet. This is a loan shark company and NJCLASS loans are impossible to pay off. I have made consecutive payments for 8 years and have …
I’d always feared that i wouldn’t be able to attend an educational institution due to my family’s lack of funding. My father would always tell me to strive in school to obtain a scholarship because he wouldn’t be able to pay for my …
With 3 kids in college, I always thought paying for school was impossible for my parents. Luckily, the TAG and HESAA have made college so easy and affordable. The TAG has helped assist my tuition bill, where I have to pay less than half the …
I want to thank HESSA so much for helping not just me but others as well for helping us achieve the goals we may have. HESSA has helped me enter Rutgers University, I now am able to dream big with the help of them. With the money I get I …
HESSA’s Tuition Assistant Grant (TAG) truly helped me in paying my college tuition. The fact that I will be paying quite a lot of debt (especially as a Pre-Medical student) is daunting in of itself. The grant truly helped me ease some of …
If it weren’t for the TAG award I receive through HESAA, I wouldn’t be able to college and pursue a higher education. Since HESAA has alleviated the stresses of financing my education, I can focus on my education and further pursuing my aspirations of becoming the first college graduate in my family.
HESAA has been my silver-lining. Every time FAFSA season comes around, I get worried that I won’t have enough financial aid. Then the universities bills are sent out and my awards don’t add up. I panic for a few days until I get that …
Completing college was always a dream of mine, but the cost was just a little too expensive for me to do all on my own. Thanks to HESAA and TAG for their continued support financially. They gave me the opportunity to be able to achieve my goals. I would recommend anyone to apply for such assistance. They really make a difference.
I sent them my proof of income (IRS income tax transcript). My income is based on a 1099 form which had a negative income because my expenses exceeded my revenue. They said that I was rejected because a negative income does not explain how …
HESAA has helped me so much with my education. My state grants allowed me to quit my very demanding job and focus 100% on my academic life. This has translated into much better grades and amazing academic opportunities! Thank you very much, HESAA.
HESAA and the New Jersey Higher Education Student Assistance Authority has helped my daughter considerably by making Rutgers University more affordable for our family! With twin college Freshmen this year, and another two high school …
Steer clear of HESAA. They charge usurious rates and forget about them trying to help you if you fall on financially difficult times. They are ruthless. They refuse to offer any assistance at all and are draconian in their collection …
I am so thankful that I was rewarded the TAG Grant. My parents pay for my tuition as well as my brother’s tuition and seeing them work so hard just so they can give us the best education. I am glad that I was rewarded the State Grant, …
HESAA has shown me the way to higher education affordability. Without their financial assistance, I would not be attending my university of choice. One thing I would like to see changed is notifications that tell me to go on the website to see the message. I’d prefer if that message was just plainly shown to me.
All these five star reviews are bullshit, most likely from borrowers who haven’t yet begun to pay off the mountain that is the debt they’re incurring from attending . The only reason they’ve written these reviews in the first place is …
Absolutely awful!!! A lot of NJ schools seem to push HESAA, but don’t buy into it. They are an awful servicing company and by far some of the rudest people I have ever spoken to. The last time I called the woman I spoke to demanded I end …
HESAA and the State TAG award were vital to me getting a higher education. Without them, I do not know how I would ever have been able to afford going to college. I thank the people at HESAA for always giving great customer service, and being helpful.
I have never dealt with a worse organization in my life and I can credit my NJCLASS loan for ruining my finances past, present, and future. Right after graduation, when I was working my first job, I paid around $700 a month (maybe more, …
These people have outrageous interest rates and absolutely terrible customer service. Their agents are all, without exception, rude and clearly bothered you are even calling. This is not a governmental organization it is a private company …
the HESAA’s TAG has enabled me to continue my education at Rutgers University for the past 3 years! Their grants are a huge help and I often even get credit on my term bills thanks to their assistance. With the help of HESAA I will be graduating with a degree in biomedical engineering this May!!
HESSA and TAG have funded my tuition almost completely every semester that I have been at Rutgers Camden. I have a son and am a full time student, because they have been so generous with their aid I have not had the need to postpone …
I definitely would not be able to go to college without the help of HESAA. I owe them a lot and am eternally grateful to them for providing me enough for me to pursue my dream of going to space. I would like to use the financial aid of HESAA to pursue computer engineering and astrophysics at Rutgers to achieve my dream.
After high school, I thought it would make more sense not to go to college; not because I didn’t want to but because I knew my family wouldn’t be able to afford on average, 20,000 each year for four years. Luckily, HESAA persuaded me to cgo …
I do not know if my college career would be affordable for my family if it wasn’t for HEESA. My brother went to an out of state college, so he was never applicable for the TAG award. HEESA however greatly helps my family and I pay for …
I was 18 when I was advised to take a loan with them. As far as I knew, it was the only way I was going to be able to afford the same type of education at a private university that all my friends were going to receive and that everyone I …
HESAA gives me the opportunity to continue my goal of being a professional and have a successful career as a teacher. Schooling can be so expensive, but HESAA saves me money; so I do not have to take out any unnecessary loans. Their …
I have to say that this was very helpful. To be able to afford my tuition in the past I had to work extra hours and I even had to sell my car to pay the tuition. Now that I received financial aid, I’m able to focus in school only and my …
I had taken out over $70,000 in student loans from HESAA and I recently refinanced through SOFI which has been the best decision I have made. Their loan % rates and monthly minimums are about half of what HESAA gave me. HESAA’s customer …
HESSA and TAG has given me relief of extra stress and worry that I will face throughout the duration of my enrollment. It has given me a piece of mind and I appreciate them. I would not have been able to afford my education while being a …
HESAA has been a life saver for me and my family. I don’t know if I would still be in school right now or how much debt I would have if it wasn’t for HESAA. That said, I want to state that I have no experience with their loan program, I …
Although it can be process at times during my academic career the HEESA has helped me to pay for the cost of going to school because it is simply out of pay grade to be able to afford. I never took out any loans by HEESA so I don’t have any …
HESAA has been just a great help with their grants. If it weren’t for them my student loans would’ve been much higher than what they are now. Even after I graduate, these grants still help so much because I know it’ll takes years off repayment. Thanks HESAA!
Mario is so informative and helpful! He deserves a raise for being such a great agent.
My first semester of college, HESAA covered my tuition to the point where I had money leftover and received a check. However, maneuvering the website to apply for the state aid is one of the most annoying and tedious things EVER. The FAFSA …
To be honest I think if HESAA and TAG did not give me that much money/State Grant award for the 2016/17 school year at RUTGERS, I would not of been able to go to school. My parents (who’s an immigrant like me) could not afford for me to go …
Absolute worst company. Private student loans are practically robbery. Highest interest rates out of all my student loans. I was told “HESAA will not lower payments ever”. When you fall behind no help is given, not compassionate, not …
The loans are under my mother’s name since I needed her help years before for a Parent Plus loan. I explained she is in disability and I will be taking over the payments. Long story short, my loan went to default due to hardship. The …
I am grateful for the state grant TAG I received from HESAA for my education at Rutgers University. In addition to me, my parents have to pay college tuition for my sister. Without the TAG, it would extremely difficult for my parents to pay …
Ever since I was a kid, I dreamed of being an astronaut, like most kids do at some point. However, as I grew up, I kept this dream, and tailored it towards becoming an aerospace engineer. I figured if I was able to help develop the science …
I greatly appreciate the NJTAG I receive from HESAA. It is only with the support of the Tag that I am able to continue my education at Rutgers University and not worry about being unable to afford tuition from year to year. With its help, I …
After transferring to an in state school, I applied for HESAA, which was brought to my attention after I applied for federal financial aid. Through this program, I received an extra decent sized grant, which saved me from taking out any …
HESAA has provided me the prestigious opportunity to attend Seton Hall University. I am able to spend my time striving towards success without the constant worry of not being able to pay my tuition. Their helpful coverage of my costs helps me to move forward, thus, I am able to achieve higher education.
I’m going to pull a Karen here and say that this is the worst state service ever. I hope everyone who works there gets stuck with their miserable insignificant lives. Phone calls are horrible, people on there are snappy and rude. …
Honestly, I had no idea how I was going to pay for college, before I wad awarded by HESAA and TAG. They have provided me some of the funds that I need to further my education, and with the help of these funds, I have been able to make the …
Without HESAA a college education at Rutgers University would be near impossible for me. I don’t have a family that can support me and all my earnings go to supporting myself. Thanks to HESAA I can invest in a better future for myself and family. The process of applying is simple and communication is always easy and helpful.
TAG and HESSA have been amazing in helping me pay for the college tuition. Without there help I would have to take loans from other sources which have a really high interest rate. So definitely having a reduced interest rate on college …
HESAA grants has changed my life! If i did not have these grants to continue my education, I don’t know where my life would be. I would never be able to afford to go to college on my own, I have two young children and both my parents are …
I really wish there was a negative 👎🏼 star option, this student loan was by far the worse! I hope who ever is signing up for this loan will read the reviews first, stay far away from this company!! They are a disgrace and have made the last …
HESAA and TAG helped me with college because they provide funds that allow me to further my education without limitations. Prior to be introduced to these programs majority of my college decision came from the cost of the college. However, …
HESAA has helped me with my tuition over the years and I am very grateful! I wouldn’t be where I am today with them. I am sure they will continue to help me throughout college and achieve a degree. They are extremely helpful, answer all …
HESAA and TAG have helped my family and I in being able to afford college education. Having to pay a minimum of $14,000 a semester is a lot of money and is very difficult to pay off. Not many people could afford paying $28,000 a year …
I have had an outstanding experience with HESAA as they have provided me with funds for college. The amount of money is around the same each semester which I am beyond grateful for, because I do not receive any financial aid. Their grants allow me to further my education without the stress of paying back loans.
First and foremost, I would like to thank HESAA for aiding me throughout the 2016-2017 school year. This grant has impacted me in ways that you cannot imagine. It has been a dream of mine to graduate college and furthering my education …
Loans feel like they are borderline un-payable with HESAA. I feel like all I got was a predatory/payday loan. If you can’t avoid HESAA, refinance as soon as possible with another company at a better interest rate. …
Their customer service reps (or lack there of) are rude and come with an attitude on every call I’ve had. The site in itself is incredibly outdated and unintuitive, which is ironic being the amount of money they make from their high …
If i could give them less stars, I would. We have finally refinanced with another company but we were stuck under the thumb of HESAA for 8 years and have paid more than $10,000 in student loan interest a year. Their interest rates are …
Receiving financial aid from HESAA and receiving the TAG grant was amazing. I now go to college and instead of paying $16,000 I pay less than $1000 a year. It allowed to me to just focus on my schoolwork and not have to worry about loans …
I wish I could give 0 stars. Everyone I talk to at HESAA is nearly impossible and rude for no reason. They constantly send me notices saying I’m overdue when I’ve checked my account and it says I owe nothing. They’ve ruined my credit more …
This is worst college loan to take out. They do not care if you not able to work in the degree you finished in they want there money NOW whether you are working or not. And destroy your credit. I would not take this loan.
I would like to thank HESAA that gave me the opportunity to continue my goal and my educational journey of being a professional and taking my career to a new level. Schooling can be expensive, but that’s when HESAA comes into the picture. …
HESAA’s NJ TAG program was great. They definitely helped me get into Rutgers University and I am so grateful! I probably wouldn’t take a loan from them ( I never ever want to take out loans in general and never will, if I can help it), …
Customer service is terrible. Rude. Literally screamed at me on the phone while I was trying to ask a question. The worst loan company I’ve ever experienced.
HESAA allowed me to freely focus on my academics and not so much on my economics. This tuition assistance program fully embodies the role of a hand-holder for all of it’s recipients. The stress relieve that it represents is just fantastic, …
As a first generation american with parents working rigorously in a labor intensive job, HESAA has allowed me to attend a university which would otherwise have been unobtainable. I feel blessed that the organization found that It was worth …
I have to start by saying thank you to everyone working hard to make sure that students receive their appropriate TAG grants. Without them, I believe that I would be taking on a great deal of federal and private loans, but because of them …
Without the help of HESAA I simply would not have been able to afford my college education. I am forever thankful for this organization and hope it remains funded for many years to come. Because of my TAG grants i am now in my junior year …
I called in about different grants and was looking for clarification as to why I wouldn’t be eligible. I’m pretty sure I spoke with a Chris, who was very rude from the second he picked up the phone. He did call me back later to explain the discrepancy and was a lot more friendly the second time we spoke.
Their website has been down for over a week. I can’t change the payment method for my student loans that I have with them, even though I’ve needed to make this change for a while now. What kind of loan company has a downed website for this long?
DO NOT TAKE OUT LOANS FROM HERE! Although from my experience they have very nice and helpful customer service employees, the company it’s self is horrible. I took out a loan for my WORTHLESS phycology degree. My job pays me $13 an hour. I …
They provide no real support for borrowers on hard times. Their loans aren’t really considered federal loans, so you don’t get the same protections around income-based repayments and deference options. It took me a little longer after …