Water supplier, Highland County Water Company, Inc.
Our Main office is located in Hillsboro Ohio at 6696 US HWY 50, the west side of Hillsboro just beyond the city limits. The Distribution office is located a … See more
Highland county water , is so nice and friendly, so accommodating! They will work with you if you have a problem, that’s so nice .very friendly and professional
My water was shut off because my 38$ bill was overdue. I called and paid at 330pm, they refused to ask the tech’s to take the lock off . The first lady I spoke to was rude and hung up on me while I was making a payment. The second lady put …
They can’t even change address and get it right. The local Hillsboro has the right address but the main office doesn’t so I had to pay late fees it was due the 5th I got it in the mail on the 5th . They still charged late fees. Glad to be done with Highland water company
Won’t work with low income families to set up a better arrangement for paying your bills. I get paid a small amount weekly and they will not take my partial payments. They do what they want because they are a county run utility. For future …
The water goes out at LEAST every month, not to mention constant boil alerts. Whenever we call to ask a question as to why our water is off, we are told it’s not, even though it clearly is. Apparently they have no idea which lines affect …
The bill was 35.00, they continue to send the bill to my wife but clearly I’ve been the only one paying for 8 years. So I have a 75.00 fee because they couldn’t change the information. Nobody ever moves I guess
This month bill $61, water off 3 days, this month. On the 18th. Off again. No support, 4pm, off, 6pm. Still off.
Why, solar factory, more important than me!!! AmERIKA.7pm. Still off.
I would like to give Angela a BIG SHOUT OUT. There was a problem with the last owner but she explained what the problem was. She explained our options, and saved us some money each month. GREAT CUSTOMER SERVICE! I’d give 10 stars if it was an option!!!
Very nice and friendly people. I have moved a lot in my lifetime. This is the very first time I ever had to provide a copy of the deed to have a utility turned on. Added to the process and added stress worrying whether the water would be shut off before the cumbersome process was done. That is the only reason I didn’t give 5 stars.
I’ve seen special Olympics that’s been ran better than this company. Absolutely 0 customer support, and if you pay your bill on Rhee due date then they’ll add an extra $50+. Definitely don’t use this water company.
Emergency call is up $150 or could be more so when thier customers are in dyer need and it’s rusted can’t shut main off they charge to help this county is out of control on helping the residents of its County and I’m just sick of living in …
No comment
Good water
No Problem
Really nice place
The best.
Issa place to pay money for water
Don’t be late on your bill
Very nice people in the office
It is where I pay my bills.
Like. Business handles issues in a timely manner.
People are great they’re doing what they can do in the time of need
When you go there they’re very nice and courteous and I have no problem with them
Highland county water , is so nice and friendly, so accommodating! They will work with you if you have a problem, that’s so nice .very friendly and professional
Always very polite and quick when needed I have had no problems with them and I am glad I have highland county water thank you
they had good customer service the ladies were real nice there
Fast and friendly people working here in drive-thru
The ladies are always very friendly
Went right up to the drive throw window and pay our bill and it took about 5 minutes and we were done and the lady was very nice
Nice people. You do have to go in person to put the water in your name. Treats for dogs and kids 🙂
Just rings busy when you try to call the office. At all times. Crazy
My water was shut off because my 38$ bill was overdue. I called and paid at 330pm, they refused to ask the tech’s to take the lock off . The first lady I spoke to was rude and hung up on me while I was making a payment. The second lady put …
Super nice and helpful people.
They can’t even change address and get it right. The local Hillsboro has the right address but the main office doesn’t so I had to pay late fees it was due the 5th I got it in the mail on the 5th . They still charged late fees. Glad to be done with Highland water company
Won’t work with low income families to set up a better arrangement for paying your bills. I get paid a small amount weekly and they will not take my partial payments. They do what they want because they are a county run utility. For future …
The water goes out at LEAST every month, not to mention constant boil alerts. Whenever we call to ask a question as to why our water is off, we are told it’s not, even though it clearly is. Apparently they have no idea which lines affect …
The bill was 35.00, they continue to send the bill to my wife but clearly I’ve been the only one paying for 8 years. So I have a 75.00 fee because they couldn’t change the information. Nobody ever moves I guess
This month bill $61, water off 3 days, this month. On the 18th. Off again. No support, 4pm, off, 6pm. Still off.
Why, solar factory, more important than me!!! AmERIKA.7pm. Still off.
I would like to give Angela a BIG SHOUT OUT. There was a problem with the last owner but she explained what the problem was. She explained our options, and saved us some money each month. GREAT CUSTOMER SERVICE! I’d give 10 stars if it was an option!!!
Very nice and friendly people. I have moved a lot in my lifetime. This is the very first time I ever had to provide a copy of the deed to have a utility turned on. Added to the process and added stress worrying whether the water would be shut off before the cumbersome process was done. That is the only reason I didn’t give 5 stars.
I’ve seen special Olympics that’s been ran better than this company. Absolutely 0 customer support, and if you pay your bill on Rhee due date then they’ll add an extra $50+. Definitely don’t use this water company.
Emergency call is up $150 or could be more so when thier customers are in dyer need and it’s rusted can’t shut main off they charge to help this county is out of control on helping the residents of its County and I’m just sick of living in …