Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
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Saturday
Open 24 hours
Sunday
Open 24 hours
I was triaged right away as the nurse could clearly see I was in pain. After being taken back, I was curled in the fetal position crying and screaming in pain, asking for someone to please help me for 45 minutes before someone came in. It …
The ER Doctor and Staff upon my arrival were very professional and efficient.
After my diagnosis, I was sent to the ICU. Upon arrival at the ICU, the Doctors and Nurses immediately jumped into action to stabilize me and run as many tests …
My first visit to Highlands Regional Medical Center for multiple tests. In by 10 out by 10:30! Professional, courteous, efficient. I was grateful and impressed!
I never leave reviews for ANYTHING but this was terrible service. I went here to do lab testing. One order was prenatal lab work and the other order was NIPT (genetic testing for genetic disorders and gender of baby). They did not mention …
My experience with Highland Regional and Dr Robert Kimber was great.
Monica, Debbie, Melinda (Mel), and Lisa were Terrific and attentive to all my needs. Dr Kimber did his follow up on a weekend. Unheard of in today’s fast pace …
I went for a CT scan of my back because I recently had back surgery. I had a difficult time getting off the table but the attendant helped me. On the way back to the waiting area, I fell. The attendant was about 10 ft. in front of me. I feel as a safety issue, he should have stayed beside me since I was limping.
Was in for severe asthma, copd and pneumonia. I was given a shot of steroids in the ER and admitted. They never put me on IV steroids the whole time I was there, which is always what I need everytime this happens. The main reason I had …
When I go to a emergency room I want to see a DOCTOR, not a wanna be or gonna be a doctor.
Regional has changed their policy on admitting, that it has to be their Doctor, …
I went in for my lab work and was greeted by Yami and she passed me the iPad and was very help helpful. She took my paper order and had it scanned into the system. I was called back to lab and had my blood drawn by Sharon and she had the …
We were very impressed the very good, personalized care we received in the ER! They seem to be great team of people who really care about their patients!
I am very grateful for the compassionate care we received in the ER when my husband had abdominal pain. It was a great relief to find that it was only a kidney stone. The doctor was just as happy as I was to give us the news even though passing one of those calcium sand spurs is no fun!!!
My mother had a full knee replacement and the nurses were amazing with her. Everyone was so nice and helped her any way they could. We will use Highlands Regional as our family hospital for now on!! Thank you to everyone there!!
Greeting was very good. They assisted with paperwork at check-in. Pre-op nurses were very efficient and attentive. OR was great ( I was out ) Post-op was pleasant, nurses were very attentive and helpful. Experience at Highlands Regional was exceptional. Ruth
This hospital is the best that I have ever been to.
The staff is great, the facility is fantastic,everything is A#1.
I can’t say enough good things about Highlands regional. I will be back soon for …
Excellent service and was treated in a professional way. Nurses were great and treated me as family. I have used Highlands Regional Medical Center on and off for the past 40 years . Thank you for the outstanding service.
My husband had a complete knee replacement surgery. We were pleasantly surprised at the level of quality care we received. We have and will continue to highly recommend Highlands Regional Hospital. Thank you for taking such good care of us.
Always a pleasure outpatient surgery and while an in patient too. The ER does need a little work, lacking in customer service skills and the caring department.
You make people with insurance pay up front for service then submit the balance due to the insurance co.for payment. That screws the patient because you just ripped me off for a 1000.00 that there is no record of so it does not get credited …
To any who read this “Beware” the incompetent and un-professional staff.. They forgot to send the test report to my doctor. I discovered this weeks later, but how many ppl has this hospital killed because of errors like this?
*note ` this review was made over 1yr ago.
Recently went for a CT Scan, I have one every year. The visit for the scan was okay however, for I think the third year straight I have had to go pick up my results and fax them to my doctor – the one who had sent in the order for the …
AWESOME ER SERVICE
walk in time very quick , seen by PA within 10 mins, had breathing issues and was prescribed meds and discharged within 55 minutes from walking in front door. Highly recommend their Emergency Room if needed
I entered this facility at 235pm and was taken right back and put on a stretcher. I was having an allergic reaction….the triage and teamwork were excellent. The staff remained calm at all times….while watching my eyes and lips swell. …
I was treated well by the staff, doctors and nurses. Everyone seemed to be attentive and caring. Only two instances contrary to this concerned me. I went to ER at 11:30 and was admitted to a room at 5:30. Hadn’t eaten all day. No one …
I recently had surgery and the outpatient surgery portion was wonderful! They treated me with kindness and answered any question I had about my surgery. They get a 5 star. However once surgery was done and I was out of recovery they put me …
I’m so glad I trusted Highlands Regional and Dr. Lackey for my recent surgery! I needed to have a minimally invasive surgery and Highlands Regional has the latest and best robot for this. My experience was perfect from beginning to end. …
I went to HR for blood work on Friday, Sept. 25. I did not have an appointment because I needed the tests ASAP. The experience was different than one that I had a week before when I did have an appointment. This time I had to step into …
Recently had an upper endoscopy done in the out patient area. Upon putting an IV in my arm for the procedure the nurse hit something and an electrical shock went down my arm. I am mediately told the nurse, her response was “let me finish …
Home now from having hip replacement surgery. Dr. Alvarez and his team are phenomenal! In on Tuesday out on Wednesday! My nurses Tammy(daytime) Lisa (nighttime) my nighttime tech. Carlson were the absolutely the greatest. I have never had a …
Absolutely fantastic hospital, took me right in after my accident and provided immediate care. Even provided me with a link to assist with the bill the very next day, super helpful being as I have no insurance. The best hospital I have ever …
Everyone worked quickly to get me seen and the Doctor (Dr. Spence) was very patient, understanding and he made me feel comfortable. All the nurses were very nice and its actually the 1st time I dont have a huge bruise from getting blood drawn — THE nurse who drew my blood was THE BEST EVER!!!
My husband just had knee replacement at Highlands Regionsl. This was the most positive experience we have ever had in the medical field. Staff from check in until departure was outstanding. Would rate it a ten if we could. Monica ,,his nurse, I can’t say enough about how great she was. Thanks for such a great experience.
I was admitted to HRMC for a Hemi-Colectomy. The surgery went as planned and I was transferred to a nursing unit on the second floor. Over the course of the three days the care I received was excellent. All of the staff doctors, nurses, …
Had a knee replacement in October of 20 and a total hip revision yesterday. I can’t say enough good things about Dr Alvarez and the entire staff in the orthopedic unit of Highlands Regional. While I had the most interaction with the …
It was a waste of my time. The treatment was not effective and I ended up in advent health for 3 weeks and home IV anti biotics at home 2 times for 4 weeks all togather along with home health and 3 incision and debridement and wound care …
I went to Highlands Regional for a routine test and my experience was excellent. I was checked in promptly given directions to where the test would be performed, then, once there, was taken within 5 minutes. The test was performed and I was out of the facility in about 45 minutes total. Very efficient operation.
I was so impressed with all the Nursing staff that took care of me, every Nurse was professional and made sure that I was comfortable before and after my surgery. I was amazed that I was provided lunch. I have had many outpatient surgeries …
Arrived at HRMC at 7:45 for a 8am procedure (CTA) left at 2:15pm with a unsuccessful image. Unable to eat prior to procedure. Nurse did a great job of attempting to keep me informed and up to date on what was going on. As this was a new …
I went to this ER for shortness of breath. I couldn’t finish my sentences without trying to take another short breath or coughing with positive covid-19. The hospital and their staff took very good care of me and I believe they contributed …
Less than perfect visit to say the least. ER put 9 staples in the back of my head. When I had a follow up visit with my family Dr, he said 3 of the staples we’re put in too close together causing them to bend weird. They were difficult …
I had an Anterior Total Hip replacement. I am a retired Operating Room RN at HRMC & I couldn’t have asked for better care! The nurses were excellent. The only thing I might add, which is not a complaint, is that due to COVID I was not …
The hospital and all the staff I came into contact with was exceptional. Very caring, just so good to me. I’m bad at remembering names but Alana, Christina, are two nurses on the 2nd floor I remember. But there was a young man who helped …
The technicians in the Radiology Department who perform mammograms were very professional and courteous. They appeared very competent with the equipment. They also showed a concern for comfort of the client.
They were very thorough. I was confident they had performed all tests to get to the core of the issue. I thought I was there just a little too long however, but they did work towards getting me released sooner once I made my request known. …
I have to say, Highlands has come a long way in the past few years..and for the good I might add. When my daughter and I arrived for my test, we were able to get a front row parking.. but then as my daughter was trying her best to get my …
Went to HCA ER on Saturday after going to another HR in Lake Placid where I waited 1 hour 45 minutes with 103 temp on a Tuesday to be told I had a respiratory infection, sent home with cough pills and inhaler. …
My husband was there for a heart procedure last week. The care was very attentive and professional with every concern for his comfort. We were very pleased and impressed. Thanks to all who made a man as comfortable as they could. They also allowed me to accompany him every step of the way!
Suzanne Purdy
All staff in ER department were attentive, thorough and polite. They explained what would take place and they introduced the next staff person to take xrays or draw blood or customer service rep. I was there maybe an hour for a fractured wrist. I would recommend Highland Regional Hospital!
Came in to the ER with severe stomach pain, the staff were friendly and professional. Was treated and able to go home. Being new to the area just moving here, had a good experience at this hospital. The only concern was it seemed under staffed!
I was met my the triage nurse immediately, within a few minutes I was in a ER room, tests were quick, staff was friendly and explained everything they were doing. Nice to have a good ER close by
My nurse practitioner, doctor, nurses, and entire staff were awesome!!! Top notch care and let me know about everything they were doing!!! You’ve got a great staff….take good care of them.😁📀 …
I was very pleased with the hospital staff, especially the ICU staff. They made me feel safe, blessed and encouraged. The surgeon and the surgical team was amazing as well. When I encountered a problem during surgery the team and surgeon …
I NEEDED A WHEELCHAIR AND WAS TREATED COURTEOUSLY AND HELPFULLY FROM START TO FINISH, FROM PARKING MY CAR INTO THE HOSPITAL AND INTO THE PROCEDURE AND BACK AGAIN TO THE CAR. PLEASANT SMILING PEOPLE ALL THE WAY INCLUDING MEDICAL PERSONNEL WHO WERE TRAINED AND EFFICIENT.
I was there for annual mammogram. The technician was her usual pleasant and efficient self. She had a trainee who assisted and actually hurt me through her inexperience but I realize they have to learn somewhere. Just sorry it was on me.
I believe it was the best experience for me in a medical center. It was my first important operation, all the staff, in all levels, gave me the attention and care necessary for me to feel confident and secure in order to have the knee …
Very dirty. Johnnie the nurse has very rude poor attitude. Several people commented on her rudeness. Not wiping chairs down in between patience. One nurse says one thing and someone else says something else. Money hospital. Poorly ran. Wouldn’t let my worst enemy come here
I was taken to Highlands Regional one day after being turned away from Advent Health for COVID and double pneumonia. I was in the hospital for 10 days and I am so impressed by the care I received. The doctors, respiratory therapists and nurses saved my life and I will be forever grateful!
I was so impressed with the care I received. All of the medical team was professional, compassionate and there if I needed something. A great facility and great care! I would strongly recommend anyone with an orthopedic need to visit your clinic!
I have been going to the Regional Hospital since 2014. I was there today to get a CT scan. I was pre Registered. I had done my part Everything was very nice until I got to the registration desk. The lady was not nice. She talked down to …
Had a knee replacement today at HCA Florida Highlands Hospital in Sebring. The services were excellent, from the registration desk to the discharge service.
I recently had hip replacement surgery at HRMC. Dr. Alvarez and his team gave me excellent care. The Joint Class prior to my hospitalization prepared me for what to expect before, during and after the procedure. A special thank you to my Physical Therapist, Raffi for his kind and compassionate care.
Everyone was awesome. The staff in admitting were courteous, prompt, and answered all my questions. The staff in radiology were so professional and courteous. Sam did my CT and he was very professional and explained everything. I was in and out in no time! Highlands Regional is a great hospital for professional and courteous care!
They will abuse their nurses and assign too many patients. Good luck getting the help you need since the nurse will be overworked and busy with other patients! >:-[
I was completely happy with my stay at Highlands Regional Medical Center as well as thoroughly impressed. Although I know the hospital was quite busy, I was made to feel as if I was the most important patient in the world. All doctors and …
Nurses and staff excellent. Had to ask for toothbrush and toothpaste. Wash cloth and soap. Sheets were not changed whole time I was there until morning I was being discharged. Schedule for heart Cath. Which was postpone three times. …
I needed some ‘last minute’ bloodwork done – after their usual hours. Everyone there was so polite and so accommodating. My blood was drawn and my surgeon had the results back early the following day. A week ago I underwent surgery there …
My husband went in for a procedure and everyone there was so nice! We had several ladies assisting. My husband becomes very weak when it comes getting an IV put in. And as soon as the girl mentioned the vein he started to sweat. The admin …
This was the best hospital stay I’ve ever experienced.
From the beginning to the end it was GREAT!!
The entire staff was so helpful and polite. It was apparent that they like their …
From our situation being an emergency in the emergency room it was not treated as such.i waited hours to be treated,laid there in pain and scared something was wrong inside my body and no doctor or x-ray or scan ordered or pain med given in …
I had 2CT scans,1 MRI and x-rays of my back December 1, 2021. I use a rollator and cannot stand alone. Every person that did my tests was very professional, courteous and helpful. Your hospital is wonderful.
I received the best care while recently in the Emergency Department. The nurses, Michael and Chris, were very attentive to both my husband and me. They explained every procedure before and after care. Thank you for your professionalism and concern for my well being. You’re the best. Thank you again. (Ken & Barbie).
Went to ER with horrible pain that ended up in the removal of my gallbladder. I was a bit nervous, new to the Lake Placid and coming from Miami, I wasn’t sure what I was going to encounter. …
The ER dept was absolutely wonderful!!! Made me feel at ease. Excellent care from the nurse to the dr. The radiology dept was great as well. Will definitely take my family members if there is ever an emergency. Thank you to all the staff!!
Hello, my visit was very good. I went to the outpatient check-in, and was greeted by a very courteous young man who was extremely polite and helpful. Then as soon as I finished completing my touchpad information, I was greeted by Lauren, …
From the time we went in the front door until we walked out, we were met with very pleasant and efficient employees. The only negative we had , which is a HUGE NEGATIVE is, that my husband has a Christian Healthshare for his Healthcare …
What a great place, first visit. Was checked in, processed, had an X-ray and was out the door in less than a half hour. Never had we experienced excellent service like this, until we moved to Florida.
I had a total right knee replacement. I went in at 5:30am and was on my way home by 2:30pm that same day! Everyone I met, in the days of post op testing and training, and the day of my surgery was top notch in their discipline and treated …
I was rushed out of ER so they wouldn’t have to caTH me. And was left sitting outside for over 3 1/2 hrs until a terrible storm rolled in and then they brought me inside. By that time I was wet through EVERYTHING I was wearing. It was …
My husband — the patient — was treated with respect and dignity and efficiency. The staff, from the doctors to the nurses and everyone in between, took such good care of him and were sure to keep in touch with me the whole way. Very much appreciated!
I was traveling on business from out- of- State and experienced, what I later found out was a heart attack, and went to the emergency room where I was rushed to cardiology for an emergency procedure. After recovery I spent 24-hours in ICU …
Even being an employee here, the nurses and doctor was so nice, and prompt with my care! I wasn’t feeling the best so they made sure I was comfortable and willing to help me in any way! I believe the nurses name was Nurse Kepler, and she …
The staff was very friendly and immediately started taking care of me. Blood drawn, EKG, and chest X-ray done promptly. And then I lay there, and lay there… An hour and a half later I used my call button. A nursing student came promptly. …
I really like them they treat you caring postive attitude..Thank you for all that you have done for me which is a lot.I wouldn’t think of going anywhere else when I am in Need of help. Thank You again.The man that did my MRI was awesome he went out of his way for me to be comfortable…Thank you again.
Procedures went very well, all staff were excellent kind. Courteous and professional
Obtaining medical records is somewhat of an issue for unknown reasons. Have requested them three times to no avail. Could use improvement in their process
I want to say thank you to everyone and to Dr. Lackey. I want to say thank you to Mellisa for putting my iv in good and being nice. There is always one person that makes a difference and that person was Barb Mrs. Barbara held my hand when I …
I had pain and bleeding after a procedure and ended up in the ER that night. Carmen and staff took great care of me in the ER. The temperature in the ER is very cold. Getting copies of my medical records seems like a slow and too cumbersome process.
This was the first time I was to Highlands Medical. The people (from the security guard to the technician) I encountered were very personable and friendly. I had my mammogram on time and was home within an hour. I really appreciate being treated like a person and not just a number.
It was a very busy Monday night so I knew the wait would be long. The staff was very pleasant and NEVER lost their professionalism when people were rude. The language that people used with the staff was degrading and embarrassing. Your …
They saved me from medical distress the staff took complete care of me while showing me respect and kindness even having a few minor hiccups along the way they àdressed the issues and the care team moved mountains to take care of my needs I …
Went to Highlands County hospital with my wife today. But of us have Covid. Myself having underlying condition including CHF and pacemaker defibrillator. The hospital took my wife in and told me since I have Covid I should leave! What a …
They need to learn how to have people that know how to work all the machines all throughout the day not all one person body is the same I have a very hard time getting a stick for my vein to start a IV and advise the easiest way for you and …
My experience was great on one hand and not so great for the test that was prescribed but not able to get because my insurance policy was not read properly based in my medical history.
They seem to be forgetting that patient care starts in the parking lot. They have suspended use of their cart for transporting patients to and from parking lot and the hospital. Since most people are coming to the hospital for care (they …
I was in the ER for a personal concern. The treatment and compassion could not have been better. The staff were efficient, professional and caring in every way. I was kept informed about my treatment program and was released with directions …
My stay at Highland Regional Medical Hospital was very comfortable. Check in was very easy. My room was big and comfortable.
I had my fractured hip repaired by Dr Alvarez and the operation went smoothly. I …
I’m from out of state and ended up at Highlands Regional Hospital with a severe migraine on Friday morning. The staff was extremely kind, prompt and efficient. Michelle was my nurse and Dr. Widmer was the attending physician and they were …
My mother recently had back surgery at Highlands Regional Medical Center and we were very pleased with our experience. The nurses and staff in the Orthopedic Services unit were exceptional! Monica and Carolyn were her primary providers and …
As entering the hospital, I was asked immediately; how May I help you. I explained to young man what I was experiencing, right away used his headset. He gave me a urine container to urinate and within less than 5 minutes the nurse was …
I had a perfectly acceptable visit here for a specific issue. I knew I only needed a prescription after verifying issue. Total time maybe 1hour. FANTASTIC.. This was our 4th visit in the last 3 years and each time it was FANTASTIC. …
I have never experienced such bad healthcare in my entire life. The doctors and nurse practitioners can care less about what health problems you’re experiencing and just pump pain meds to hide an underlying issue. Not to mention I’ve never …
Like usual, quality care for my husbands outpatient surgery. Love that I was allowed in and included in his care. From the check-in to the discharge always a smile and questions answered sometimes even twice
This is our hospital of choice.
My doctor care was fine. It never got passed on to icu floor I was to go home that day. Kept asking. Always told Dr in s procedure. At 530 the nurse said I was spending the night. Don’t know where that came from as my wife spoke to Dr the …
I went in for knee surgery. Everyone was just wonderful. Day shift was Carolyn and Chelsey. Night shift was. Herminio and Ivonna. And I can’t leave out the physical therapy- guys Raphael and Gary. And one more, from the Kitchen, Erin. What a wonderful group of people!!!
From the minute I walked through the door, I knew this ER wasn’t the right place to be. I was sick and had been for over a week. No masks (patients), no ability to social distance and messy. All I heard for my entire visit was how busy …
I was in the hospital for a total of twenty two days. Almost every staff member that took care of me during that time treated me like a member of their family. Everyone I have dealt with since, there at the hospital has treated me that way …
Staff from the main entrance to discharge were efficient and friendly. Surgical staff and nurses were wonderful. Special thank you to Dr. J. C. Alvarez and his whole team. No one likes to have surgery, but this was the best prepared …
I called to see if I could get the monoclonal antibodies after testing positive at home for Covid. I left a message. They responded quickly. Dan gave me a call back and left me a message. A day later I called after having a horrible …
I had a NEW Nurse… I was her first patient.. My IV had blown my vein.. Now my left arm so so messed up and hurting… Why can’t these nurses be trained the right way??
All went well enough and everyone there was super nice. I wasn’t a fan of the check in process being so centered around tech instead of humans, but this seems to be the way life is now. I was in and out fairly quickly for a routine …
Had laceration to head Dr. put only 2 staples and never cleaned or irrigated the laceration prior to the staples, hair was left wrapped under the staples with caked blood all over.
Top notch facility. Excellent gourmet food. Nice people and staff. Best hospital stay ever! I live in another city and chose this and my surgeon Dr. J.C.Alverez because of the high level and quality both have. The orthopedic unit is like a …
I will always choose Highlands Regional over Florida Hospital or Advent. The nurses are so kind and treat you like they really truly care about you. My last visit to the ER I was literally in and out with a referral to a surgeon in an hour. …
Terrible service from the people at the front desk. my husband arrived with a blow to his head and bleeding. no one attended to him when he arrived. the person in front told him that they were full and that he should wait. Then someone else …
There was a mix up in the order for the tests. I had the correct one, so there was a delay and a change in what was needed the tests
After the CT scan I had to go back for more CT scan. It took about 4 hrs instead of an hour.
I prechecked in so check in was easy. The most difficult part was the walk up the hill from the parking lot, as there is not enough handicapped parking and they no longer have a shuttle from the lot.
This was my first encounter at this hospital. I went through registration for my test; was treated respectfully and cheerfully before, during, and after the procedure.
I was a patient at this hospital and I can tell you the care you get is excellent . I would ask for something and it was given to me. the food was very good also.
overall it was ok , but how can you as a hospital when i come to you for my outpatient services for my dr to do my pre opp stuff say to me that you can do one test and not the other, sending me all over the county that day just to get my labs done .
I just want to take this opportunity I felt the ER people were quite diligent Cami and nurse on my wing destiny and particularly physical therapist Raffi other than that I was not kept in the league was unaware with what was going on with …
I recently went into the emergency room there for a very bad case of conjunctivitis and was sent via ambulance to Lakeland regional because they said I was hemorrhaging from my eyes. They never even looked inside my eyes. So thousands of …
Well I went for my ribs after.I fell. The attended Dr. sent me for exrays and said they were bruised followed w/ no pain meds. I had to come back and this Dr told me I had 3broken ribs and immediately gave me a pain reliever. I have had several bad encounter with this hospital.
The care provided to my wife was done in a very professional way, they did everything possible to help her with her condition. Sadly we lost the battle and Kelly passed peacefully at hospice house. I thank the doctors and nurses for all they did for her.
Like every other woman, I absolutely hate mammograms and haven’t had one in 20 years. I was impressed with HCA. The nurse made it a painless procedure and explained things I needed to understand. Thank you.
Was good till last night. Then the tech that was on at 3:30 AM decided to use the office chair as a roller skate spinning and rolling through the halls. Not very professional and pretty noisy. Hard enough to get sleep in the hospital …
Good morning, I had knee surgery on September 13th and the nurse’s that took care of me were so great, they made me feel so much better going above and beyond. I just want to tell them thank you so much ❤️
My outpatient procedure was very surprising to me. Everyone was so friendly, fast and efficient. The atmosphere here was so much more relaxed than the other hospital in Sebring.
The care I received was exceptional!
I had a total knee replacement. Dr Alverez and his team are the best.
From check in, to pre op,to surgery to recovery someone was with me. I knew …
Everyone so kind. Very professional. Was an experience we don’t necessarily want to go through but the folks at this Hospital made it a good experience. Kudos to the staff, doctors and nurses.
Having previously spent 10hours in the ER waiting room, then the next 4 days being moved around and not told anything at Advent in Sebring, it was a breath of fresh air to go in and get seen immediately at Highlands Regional. The staff were …
Very pleasant experience…..everyone was very kind and accommodating. They provided an excellent dinner not only for myself but for my husband as well.
Would highly recommend HCA Florida Highlands Hospital to anyone that needs a hospital with excellent patient skills and knowledge.
I had an excellent experience. Without exception, everyone that I interfaced with fro nurses to registration to x-ray, etc, everyone was happy with their jobs, glad to be there and completely focused on my situation. Congratulations on an …
This is the first time My Mom and Me go To this Hospital because We moved From Miami To Sebring and Her Doctor referred her To this Hospital for a Chest X-ray and a EKG Exam for her Heart and We Loved the Way They take Care the Customers …
We had several bad experiences years ago, so were hesitant to come again. My husband, the patient, and I the one who brought him, could have not been any more pleased. Everyone who we came in contact with was very pleasant, helpful and …
The care was outstanding in the orthopedic wing. It’s a beautiful, clean, state of the art facility with knowledgeable and caring staff. The check-in process with Melonie was thorough and pleasant. She is an excellent fit for this …
Was admitted to hospital with Flu, was anchored to bed which allowed mucus to pool. Felt horrible tried to get out of bed and alarms went off. Patients should be walked in room several times a day.
Early morning ER visit, I was so impressed with every staff member. Everyone was attentive, and we were seen very quickly. We were so impressed with the staff, everyone was so kind
I was told they would email my test results. Never got them. I didn’t like my experience with this place. I don’t go to hospital’s and after this trip have no plans of ever using this place again
All the nurses where polite and took care of me nurse Donna in ICU and the young man can’t remember his name but Donna knows who knows who he is
I always say the hospital sucks but the employee’s
Make it tolerable
Hospital care excellent. Cell phone stolen. We called never received any response. We first believed lost but we tracked it south Florida. Still nothing from hospital.
I went to ER ON Thursday Jan. 19 due to my HGB being dangerously low. They decided to admit me and gave one unit of blood. They never really did anything else for me, except keep taking blood. They …
I want to thanks HCA Florida Highlands hospital. I want to thank the emergency room team Jacqueline and her team for taking good care of me and the nurses in the third floor Bree, Aileen, Evelyn were good nurse and tech also the rapy …
I was scheduled for an outpatient test to be done everything went well in a timely matter the staff made me feel comfortable and I stay positive during the procedure thank you
Everything was great with the technician. Only complaint is that you do not have 3-D mamogram ability at your facility. Would definatly like that to happen in the near future.
Horrible. They never hooked me up to the blood pressure monitor. I had constant indigestion. When my sister in law went to Shands with the same symptoms, she had 2 stents put in. It was terrible service. They did an ultrasound to gallbladder and that was it.
I was admitted to the orthopedic unit for surgery on my spine, C3 thru C7. I was introduced to all those who would be in the OR during the surgery. The care I received was so far above what I would call normal that if there was a 6th or 7th star I would fill that in, too.
Very polite employees, very clean facility, no long wait.. My appointment was scheduled for 3:30 pm, I arrived at 3:00 pm, checked in, did paperwork on tablet, 3:25 m Tech came to get me, did my test and done before 3:45 pm… My kind of appointment In and Out…🥰❤️ …
The Registering/Pre-Op RN, Melanie, was joy to have! She was very knowledgeable, caring and sympathetic when we were discussing my procedures and my previous procedures at HCA. Keep up the great work!
Mother had RKA on Orthopedic wing. Best hospital experience she has had in her 80 years +. Dr. Alvarez,his staff and Hospital staff were kind, knowledgeable, skilled, patient, accommodating.
Nursing staff was great! Didn’t feel like the Dr put much effort into finding out what was wrong…very old school type Dr …still having issues…
EDIT: Went here a couple times in July due to extreme pain in my back and …
I presented to the ER with complaints of abdominal pain, nausea, intermittent vomiting, and a history of gallstones. After a battery of tests I was informed that “Your tests are fine. There is nothing wrong with you and you are being …
This was a great experience for my mother, Florence Olsen. Her ultrasound tech Rob was amazing, very caring and gentle, and took his time and explained some things to us which was very nice.
The appointment was a little bit later than anticipated, but everything went well and love the fact that you don’t undress in a different room to have a mammogram.
I have QUITE A FEW NEGATIVES to share!!!!!
#1 DOCTOR—-SRIDEVI MANGINANI MD should NOT be allowed at Highlands Hospital!!!!! I went to the ER 8/31 and was admitted for ACUTE DIVERTICULITIS after a CT …
I went into ER due to leg pain and needing medicine for parasite infection. Didn’t know if the two were related and explained both to the dr. No blood work was done and I was given 2 shots for strained hip and meds. Told to see my …
HCA Florida Highlands Hospital for Outpatient surgery. I was treated by a very professional , caring and experienced staff. I was contacted by the team after my procedure to see how I was and if I needed anything. I would highly recommend them!
My experience was frustrating, to say the least. I made an appointment for bloodwork. The day before my appt. I was told my insurance was invalid and that my appt. was cancelled. After 3 phone calls to straighten out the problem, with no …
Best hospital ever been to and we’ve been to many over the years. Staff amazing, food amazing, Drs amazing rooms beautiful and roomy and up to date with all!!! Highly recommended! Anyone looking for surgery this is it!
Had a Cardiac Cath performed last week. Through the wrist was the most painful thing I’ve experienced in my 69 years on the planet. I wish my brain was more numb than it was. There should have been a follow-up call the following day when …
I have never been hospitalized and MORE like a person and not a number !
From registering to hospital stay and all medical staff – I felt so blessed
My only complaint and it’s minor , is that the lab techs that came in when I was post surgery, at 3:00 AM could have introduced themselves better !
The main problem here is that they make you feel as if they just couldn’t care less, been here 4 hours now. No one comes out and says anything at all about how long it might be, when I asked the person at the desk they said they had no …
The staff was outstanding, however the equipment is dated. I have fibrocystic breast disease and a family history of breast cancer. I will not return to this facility for any breast exams in the future unless the mammogram equipment has been updated.
Dr. Alvarez is wonderful! His whole team is great too. I had both knees replaced with two surgeries, only 4 weeks apart. So I got to experience their care twice. And it was above par. Everything worked like a well-oiled machine. They put …
Wow ! Excellent services. The nurses are so amazing. I was in the Orthopedic Services during my gastric sleeve stay and I no have complaint from the hospital and the staff. 10 stars
All the staff was friendly and caring. Got me in early for my ultrasound instead of having to wait an hour and a half between tests. Staff also made sure I knew where I was going and helped me navigate there.
I did NOT visit the Hospital. I was treated off-site by Dr. Glexy Pasion, and she did an outstanding job of treating me for and curing me of Vertigo. The Office Manager, Patricia, also was a true joy of courtesy, efficiency, and genuine concern for the patients.
My husband had spinal surgery and the nurses, doctor, and staff was amazing. Any questions we had they always answered. A huge thank you to Chelsey, Carolyn, Monica, Raffy, Herminis, Jan, Dr. Kimber, pre and post op nurses. We can truly say it has been our best experience – my husband never felt like his was just a room number.
In the emergency room when doctor requested I stay overnight for observation the admission rep tried to have me decide to go home telling me her opinion based on looking over chart suggest I don’t need to be there. She was extremly rude …
This hospital is my go to for absolutely everything! The level of care provided by all staff members is second to none. From PAS to the ED. Everyone always has the right attitude and more than willing to go above and beyond for all visitors and patients.
They was super nice but didn’t even treat what I went in for. I was mad cause it’s been happening for almost a year now and all they did was tell me to take pain medicine for it. They also ended up giving me the wrong subscription and …
I arrived for a V.A. C&P scheduled exam. At check-in I was told that I could not be registered because the M.D. that signed my order was not licensed in FL. I left and then returned after taking to V.A. They then faxed a new order from a …
This visit was for my annual mammogram, as usual it was made simple. Check in, wait a few minutes, get it done and go home. The staff was very kind and friendly and made the experience much more comfortable.
Let me start off by saying that I don’t generally like to leave less than favorable reviews. Unfortunately I feel I need to address a couple of issues. This is the third time I’ve been asked about my hospital stay at your facility. The …
Very professional and the MrI tech was wonderful . The only thing right after in went to the ER for a broken finger that happened right before the MRI at my home . The front desk guy that was doing intake was rude and obnoxious. He was …
Did not have a ‘great’ experience. I left in (almost) as much pain as when I first arrived. Doctor not a good listener, or communicator. Pain med he ordered did not really work. He was very nonchalant about it, and how I felt. The RX nurse was nice & efficient, as were the others I interacted with.
I was recently seen in the ER for a leg issue. Apparently I have a sprained left knee. Everyone was very professional and efficient. All staff were very kind and made me feel confident of their care. I will follow up with Dr. Chaudri’s on Dec 8, 2022.
While handicapped parking seems sufficient, the location of the majority of these priority spaces are rather a long travel distance from the front door (not all handicapped patients have the luxury of being dropped of at the front door). …
Everyone, including security were ever so kind. I just came in for x-rays. But, not only did I receive much kindness but, others around me, as well. One fella in particular came for some radiology and he was in awful distress and pain. …
If you have to have orthopedic surgery, Florida Highlands Hospital is the place you want to go. You are treated like you are special and the whole staff is friendly, personable and caring. My husband was given special treatment as well. First class all the way.
I had a very nice experience at HCA, everyone was very professional and courteous in getting me ready for surgery.
The Doctor was also proficient and did a great job in explaining
and then doing exactly what he said he would do.
The actual process was smooth, and the phlebotomist was very good and pleasant. It was a STAT request, done on a Friday afternoon, but the doctor’s office had to call for the results Monday morning so I could proceed with my treatment. Not …
Excellent pre- and postop care! They care about the patient and his or her particular needs. Am so glad I have chosen this hospital for 3 operations, all endoscopic, outpatient surgeries. Absolutely beautiful, new senior surgery room!! I absolutely felt pampered as a patient–such calm and neat nurses!
My husband had to have a surgical procedure. This was the first time we have gone to HCA Florida Highlands Hospital. We were very pleased with his care. Everyone was friendly, professional, and helpful. We would recommend this hospital for your needs.
While everyone was nice to me there, it became clear after after over 2 1/2 hours of unsuccessful attempts to lower my heart rate with extra doses of my Beta Blocker, that my heart rate was going to stay stuck at 75/76, and the CT Scan of …
My husband has been admitted to the hospital once before. Tge staff was excellent. Attentive and caring. He had great care from the doctors as well. Treated and discharged home in a few days for kidney stones.
The ER department was great. I arrived in pain, and was treated immediately. The ER doctor came out right away, to ask me questions, and I was back in a room almost immediately. The nurses in there were great, and very professional. They …
Once we got in the hospital the care was excellent. We had a negative experience the day before our recorded visit as we sat in the ER for 3 hours and finally left. The staff (male) kept his mask below his mouth and covered his mouth when …
I was at the emergency room at 10:00 pm, on a Saturday night with a minor cat bite. My wait time was less than 20 minutes and I received speedy and great treatment. I was out in less than an hour. I am very pleased and happy with this experience. GOOD job!!
Everyone was very nice and helpful. Especially the technicians during my CT scan and the doctor that did the spinal tap and the nurse that took care of me after the procedure. I was very pleased with the level of care I received. The gentleman that checked me in was very helpful and kind.
The emergency room was incredibly crowded with an 8 hour wait. The staff did te best they could with the chaotic environment. it was caring people like Tony, the radiologist., who helped make the wait more tolerable. Dr Oliver manipulated …
I was very pleased with my HCA experience. Dr Alveraz time were very professional and treated me as a person loves to be treated.
Monica on the orthopedic floor was the best. I have never had a better nurse. …
Husband had Orthopedic surgery in November. Facility was very nice & clean. Care we got from the staff was superior!! I’m bad with names but I think our nurse was Monica she took excellent care of my husband and went above and beyond to make sure he had everything we needed before we left the hospital.
My daughter had to have labs and a Radiology exam done yesterday. The staff was absolutely amazing. The outpatient lab Sha’Ron was very patient and compassionate. While Rod in Radiology was also amazing and he explained everything and what …
The ER team was great! My nurse Dan made sure I was comfortable at all times and that I had everything I needed. My tech Brittany did a great job allowing me not to put much pressure on the injured leg. Overall had a great experience and would definitely go back
I couldn’t have asked for better care. Dr. Alvarez was wonderful. Staff was unrivaled in competence, efficiency, and caring attitude. The orthopedic floor is pristine and attractive. The food was really good. What else can I say? I recommend it for anyone having orthopedic surgery.
I came here to get a total knee replacement and was blown away by the service. From the moment I walked through the doors I was treated kindly and taken care of. The orthopedic floor was incredible. Every nurse was caring and kind. The …
I have had a couple of procedures done at Florida Highlands and I have to say, these nurses, doctors, and staff are the nicest, kindest people I have encountered at a hospital! They take time with you to make sure you understand about the …
The nursing staff was really great. They made sure I was comfortable and were very professional. The doctor however spent very little time with me. Didn’t really explain how I was improving and never shared my test results. Next thing I knew I was being discharged. Overall I was happy with the care I received.
The staff was great, as were the doctors. Great care. Fast service. From ER to ICU to home in under 24hrs. We were well taken care of (my husband as the patient and myself and the concerned family member). …
Without a doubt the most discusting, dirty, hospital I have ever been in. The bathroom with absolutely filthy, the floors had gunk built up in the corners and just dirt and debris on the floor. The toilet had a black filth ring that had to …
Amazing hospital. Went in the ER with broken foot. From the gentleman at intake to the nurses and x-ray tech I was genuinely cared for. I’m new to the area. THIS WILL BE MY GO TO HOSPITAL! Everyone who attended to me were so kind, personable and professional! Thank you all for such caring service!
Lack of communication between doctors and staff. Not the cleanest. Left feeling just as bad when I left as when I went in.
I was triaged right away as the nurse could clearly see I was in pain. After being taken back, I was curled in the fetal position crying and screaming in pain, asking for someone to please help me for 45 minutes before someone came in. It …
The ER Doctor and Staff upon my arrival were very professional and efficient.
After my diagnosis, I was sent to the ICU. Upon arrival at the ICU, the Doctors and Nurses immediately jumped into action to stabilize me and run as many tests …
My first visit to Highlands Regional Medical Center for multiple tests. In by 10 out by 10:30! Professional, courteous, efficient. I was grateful and impressed!
I never leave reviews for ANYTHING but this was terrible service. I went here to do lab testing. One order was prenatal lab work and the other order was NIPT (genetic testing for genetic disorders and gender of baby). They did not mention …
My experience with Highland Regional and Dr Robert Kimber was great.
Monica, Debbie, Melinda (Mel), and Lisa were Terrific and attentive to all my needs. Dr Kimber did his follow up on a weekend. Unheard of in today’s fast pace …
I went for a CT scan of my back because I recently had back surgery. I had a difficult time getting off the table but the attendant helped me. On the way back to the waiting area, I fell. The attendant was about 10 ft. in front of me. I feel as a safety issue, he should have stayed beside me since I was limping.
Was in for severe asthma, copd and pneumonia. I was given a shot of steroids in the ER and admitted. They never put me on IV steroids the whole time I was there, which is always what I need everytime this happens. The main reason I had …
When I go to a emergency room I want to see a DOCTOR, not a wanna be or gonna be a doctor.
Regional has changed their policy on admitting, that it has to be their Doctor, …
I went in for my lab work and was greeted by Yami and she passed me the iPad and was very help helpful. She took my paper order and had it scanned into the system. I was called back to lab and had my blood drawn by Sharon and she had the …
We were very impressed the very good, personalized care we received in the ER! They seem to be great team of people who really care about their patients!
I am very grateful for the compassionate care we received in the ER when my husband had abdominal pain. It was a great relief to find that it was only a kidney stone. The doctor was just as happy as I was to give us the news even though passing one of those calcium sand spurs is no fun!!!
From the time of check to discharge the services were provided with the utmost professional caring quality.
My mother had a full knee replacement and the nurses were amazing with her. Everyone was so nice and helped her any way they could. We will use Highlands Regional as our family hospital for now on!! Thank you to everyone there!!
Greeting was very good. They assisted with paperwork at check-in. Pre-op nurses were very efficient and attentive. OR was great ( I was out ) Post-op was pleasant, nurses were very attentive and helpful. Experience at Highlands Regional was exceptional. Ruth
This hospital is the best that I have ever been to.
The staff is great, the facility is fantastic,everything is A#1.
I can’t say enough good things about Highlands regional. I will be back soon for …
Excellent service and was treated in a professional way. Nurses were great and treated me as family. I have used Highlands Regional Medical Center on and off for the past 40 years . Thank you for the outstanding service.
My husband had a complete knee replacement surgery. We were pleasantly surprised at the level of quality care we received. We have and will continue to highly recommend Highlands Regional Hospital. Thank you for taking such good care of us.
Always a pleasure outpatient surgery and while an in patient too. The ER does need a little work, lacking in customer service skills and the caring department.
You make people with insurance pay up front for service then submit the balance due to the insurance co.for payment. That screws the patient because you just ripped me off for a 1000.00 that there is no record of so it does not get credited …
Great hospital, we won’t go any
other place.
Everyone here is professional and with few exceptions you’ll be in and out …
The nurses and admissions crew made me feel like ole.home week.the nurses offered kindnesses and professionalism before and after my procedure. …
To any who read this “Beware” the incompetent and un-professional staff.. They forgot to send the test report to my doctor. I discovered this weeks later, but how many ppl has this hospital killed because of errors like this?
*note ` this review was made over 1yr ago.
Recently went for a CT Scan, I have one every year. The visit for the scan was okay however, for I think the third year straight I have had to go pick up my results and fax them to my doctor – the one who had sent in the order for the …
AWESOME ER SERVICE
walk in time very quick , seen by PA within 10 mins, had breathing issues and was prescribed meds and discharged within 55 minutes from walking in front door. Highly recommend their Emergency Room if needed
I entered this facility at 235pm and was taken right back and put on a stretcher. I was having an allergic reaction….the triage and teamwork were excellent. The staff remained calm at all times….while watching my eyes and lips swell. …
Thank you for all tech. And nurses that help take care of my mom at the hospital.
This hospital is a magnificent place to be taken care of. Would highly recommend to all.
I was treated well by the staff, doctors and nurses. Everyone seemed to be attentive and caring. Only two instances contrary to this concerned me. I went to ER at 11:30 and was admitted to a room at 5:30. Hadn’t eaten all day. No one …
I recently had surgery and the outpatient surgery portion was wonderful! They treated me with kindness and answered any question I had about my surgery. They get a 5 star. However once surgery was done and I was out of recovery they put me …
I’m so glad I trusted Highlands Regional and Dr. Lackey for my recent surgery! I needed to have a minimally invasive surgery and Highlands Regional has the latest and best robot for this. My experience was perfect from beginning to end. …
Recently treated in the ER and had a great experience. Treated quickly and staff was thorough in explaining my care and follow up.
I went to HR for blood work on Friday, Sept. 25. I did not have an appointment because I needed the tests ASAP. The experience was different than one that I had a week before when I did have an appointment. This time I had to step into …
Recently had an upper endoscopy done in the out patient area. Upon putting an IV in my arm for the procedure the nurse hit something and an electrical shock went down my arm. I am mediately told the nurse, her response was “let me finish …
Home now from having hip replacement surgery. Dr. Alvarez and his team are phenomenal! In on Tuesday out on Wednesday! My nurses Tammy(daytime) Lisa (nighttime) my nighttime tech. Carlson were the absolutely the greatest. I have never had a …
Your staff is absolutely the best. from check in to check out very satisfied with your hospital staff!
Absolutely fantastic hospital, took me right in after my accident and provided immediate care. Even provided me with a link to assist with the bill the very next day, super helpful being as I have no insurance. The best hospital I have ever …
Everyone worked quickly to get me seen and the Doctor (Dr. Spence) was very patient, understanding and he made me feel comfortable. All the nurses were very nice and its actually the 1st time I dont have a huge bruise from getting blood drawn — THE nurse who drew my blood was THE BEST EVER!!!
My husband just had knee replacement at Highlands Regionsl. This was the most positive experience we have ever had in the medical field. Staff from check in until departure was outstanding. Would rate it a ten if we could. Monica ,,his nurse, I can’t say enough about how great she was. Thanks for such a great experience.
I was admitted to HRMC for a Hemi-Colectomy. The surgery went as planned and I was transferred to a nursing unit on the second floor. Over the course of the three days the care I received was excellent. All of the staff doctors, nurses, …
Had a knee replacement in October of 20 and a total hip revision yesterday. I can’t say enough good things about Dr Alvarez and the entire staff in the orthopedic unit of Highlands Regional. While I had the most interaction with the …
It was a waste of my time. The treatment was not effective and I ended up in advent health for 3 weeks and home IV anti biotics at home 2 times for 4 weeks all togather along with home health and 3 incision and debridement and wound care …
Comments are from Sandra “Sandy” Vaughn
I was extremely apprehensive about surgery as this was my first surgery. From my …
Dr. Alvarez’s Team in the orthopedic suite were outstanding! No complaints at all!
I went to Highlands Regional for a routine test and my experience was excellent. I was checked in promptly given directions to where the test would be performed, then, once there, was taken within 5 minutes. The test was performed and I was out of the facility in about 45 minutes total. Very efficient operation.
Everyone is wonderful! Their totally focused on getting you healthy and home!
I was so impressed with all the Nursing staff that took care of me, every Nurse was professional and made sure that I was comfortable before and after my surgery. I was amazed that I was provided lunch. I have had many outpatient surgeries …
Arrived at HRMC at 7:45 for a 8am procedure (CTA) left at 2:15pm with a unsuccessful image. Unable to eat prior to procedure. Nurse did a great job of attempting to keep me informed and up to date on what was going on. As this was a new …
I went to this ER for shortness of breath. I couldn’t finish my sentences without trying to take another short breath or coughing with positive covid-19. The hospital and their staff took very good care of me and I believe they contributed …
Less than perfect visit to say the least. ER put 9 staples in the back of my head. When I had a follow up visit with my family Dr, he said 3 of the staples we’re put in too close together causing them to bend weird. They were difficult …
I had an Anterior Total Hip replacement. I am a retired Operating Room RN at HRMC & I couldn’t have asked for better care! The nurses were excellent. The only thing I might add, which is not a complaint, is that due to COVID I was not …
Staff was good at admitting my Dad. They let me accompany him sonogram room and then to ER at least to help him since he’s hard of hearing. …
The hospital and all the staff I came into contact with was exceptional. Very caring, just so good to me. I’m bad at remembering names but Alana, Christina, are two nurses on the 2nd floor I remember. But there was a young man who helped …
Excellent service. Got us in early, speedy results.
Was in pain and took forever for someone to come see me. Over an hour wait after taking me straight back.
I was made comfortable as soon as possible. They were caring and kept me informed
The technicians in the Radiology Department who perform mammograms were very professional and courteous. They appeared very competent with the equipment. They also showed a concern for comfort of the client.
Very professional staff and cares about patients. Everyone I interacted with was definitely an asset to HCA. I just love Highlands HCA.
They were very thorough. I was confident they had performed all tests to get to the core of the issue. I thought I was there just a little too long however, but they did work towards getting me released sooner once I made my request known. …
I have to say, Highlands has come a long way in the past few years..and for the good I might add. When my daughter and I arrived for my test, we were able to get a front row parking.. but then as my daughter was trying her best to get my …
Went to HCA ER on Saturday after going to another HR in Lake Placid where I waited 1 hour 45 minutes with 103 temp on a Tuesday to be told I had a respiratory infection, sent home with cough pills and inhaler. …
My husband was there for a heart procedure last week. The care was very attentive and professional with every concern for his comfort. We were very pleased and impressed. Thanks to all who made a man as comfortable as they could. They also allowed me to accompany him every step of the way!
Suzanne Purdy
All staff in ER department were attentive, thorough and polite. They explained what would take place and they introduced the next staff person to take xrays or draw blood or customer service rep. I was there maybe an hour for a fractured wrist. I would recommend Highland Regional Hospital!
Came in to the ER with severe stomach pain, the staff were friendly and professional. Was treated and able to go home. Being new to the area just moving here, had a good experience at this hospital. The only concern was it seemed under staffed!
I was met my the triage nurse immediately, within a few minutes I was in a ER room, tests were quick, staff was friendly and explained everything they were doing. Nice to have a good ER close by
My nurse practitioner, doctor, nurses, and entire staff were awesome!!! Top notch care and let me know about everything they were doing!!! You’ve got a great staff….take good care of them.😁📀 …
I was very pleased with the hospital staff, especially the ICU staff. They made me feel safe, blessed and encouraged. The surgeon and the surgical team was amazing as well. When I encountered a problem during surgery the team and surgeon …
I NEEDED A WHEELCHAIR AND WAS TREATED COURTEOUSLY AND HELPFULLY FROM START TO FINISH, FROM PARKING MY CAR INTO THE HOSPITAL AND INTO THE PROCEDURE AND BACK AGAIN TO THE CAR. PLEASANT SMILING PEOPLE ALL THE WAY INCLUDING MEDICAL PERSONNEL WHO WERE TRAINED AND EFFICIENT.
I was there for annual mammogram. The technician was her usual pleasant and efficient self. She had a trainee who assisted and actually hurt me through her inexperience but I realize they have to learn somewhere. Just sorry it was on me.
I believe it was the best experience for me in a medical center. It was my first important operation, all the staff, in all levels, gave me the attention and care necessary for me to feel confident and secure in order to have the knee …
Very dirty. Johnnie the nurse has very rude poor attitude. Several people commented on her rudeness. Not wiping chairs down in between patience. One nurse says one thing and someone else says something else. Money hospital. Poorly ran. Wouldn’t let my worst enemy come here
I was taken to Highlands Regional one day after being turned away from Advent Health for COVID and double pneumonia. I was in the hospital for 10 days and I am so impressed by the care I received. The doctors, respiratory therapists and nurses saved my life and I will be forever grateful!
I was so impressed with the care I received. All of the medical team was professional, compassionate and there if I needed something. A great facility and great care! I would strongly recommend anyone with an orthopedic need to visit your clinic!
I have been going to the Regional Hospital since 2014. I was there today to get a CT scan. I was pre Registered. I had done my part Everything was very nice until I got to the registration desk. The lady was not nice. She talked down to …
Had a knee replacement today at HCA Florida Highlands Hospital in Sebring. The services were excellent, from the registration desk to the discharge service.
Everyone was very helpful and communicative. The medical teams were great. Very professional and personable.
I recently had hip replacement surgery at HRMC. Dr. Alvarez and his team gave me excellent care. The Joint Class prior to my hospitalization prepared me for what to expect before, during and after the procedure. A special thank you to my Physical Therapist, Raffi for his kind and compassionate care.
The care I received was great. The staff was so nice and answered all my questions.
Everyone was awesome. The staff in admitting were courteous, prompt, and answered all my questions. The staff in radiology were so professional and courteous. Sam did my CT and he was very professional and explained everything. I was in and out in no time! Highlands Regional is a great hospital for professional and courteous care!
They will abuse their nurses and assign too many patients. Good luck getting the help you need since the nurse will be overworked and busy with other patients! >:-[
This visit to the hospital observation room was excellent the doctors and nurses were very efficient and extremely professional okay
I was completely happy with my stay at Highlands Regional Medical Center as well as thoroughly impressed. Although I know the hospital was quite busy, I was made to feel as if I was the most important patient in the world. All doctors and …
Nurses and staff excellent. Had to ask for toothbrush and toothpaste. Wash cloth and soap. Sheets were not changed whole time I was there until morning I was being discharged. Schedule for heart Cath. Which was postpone three times. …
I needed some ‘last minute’ bloodwork done – after their usual hours. Everyone there was so polite and so accommodating. My blood was drawn and my surgeon had the results back early the following day. A week ago I underwent surgery there …
My husband went in for a procedure and everyone there was so nice! We had several ladies assisting. My husband becomes very weak when it comes getting an IV put in. And as soon as the girl mentioned the vein he started to sweat. The admin …
This was the best hospital stay I’ve ever experienced.
From the beginning to the end it was GREAT!!
The entire staff was so helpful and polite. It was apparent that they like their …
From our situation being an emergency in the emergency room it was not treated as such.i waited hours to be treated,laid there in pain and scared something was wrong inside my body and no doctor or x-ray or scan ordered or pain med given in …
I had 2CT scans,1 MRI and x-rays of my back December 1, 2021. I use a rollator and cannot stand alone. Every person that did my tests was very professional, courteous and helpful. Your hospital is wonderful.
I received the best care while recently in the Emergency Department. The nurses, Michael and Chris, were very attentive to both my husband and me. They explained every procedure before and after care. Thank you for your professionalism and concern for my well being. You’re the best. Thank you again. (Ken & Barbie).
Went to ER with horrible pain that ended up in the removal of my gallbladder. I was a bit nervous, new to the Lake Placid and coming from Miami, I wasn’t sure what I was going to encounter. …
The ER dept was absolutely wonderful!!! Made me feel at ease. Excellent care from the nurse to the dr. The radiology dept was great as well. Will definitely take my family members if there is ever an emergency. Thank you to all the staff!!
Hello, my visit was very good. I went to the outpatient check-in, and was greeted by a very courteous young man who was extremely polite and helpful. Then as soon as I finished completing my touchpad information, I was greeted by Lauren, …
From the time we went in the front door until we walked out, we were met with very pleasant and efficient employees. The only negative we had , which is a HUGE NEGATIVE is, that my husband has a Christian Healthshare for his Healthcare …
What a great place, first visit. Was checked in, processed, had an X-ray and was out the door in less than a half hour. Never had we experienced excellent service like this, until we moved to Florida.
I had a total right knee replacement. I went in at 5:30am and was on my way home by 2:30pm that same day! Everyone I met, in the days of post op testing and training, and the day of my surgery was top notch in their discipline and treated …
Hospital extremely clean. Staff friendly and accommodating.
Test had to be rescheduled.
I was rushed out of ER so they wouldn’t have to caTH me. And was left sitting outside for over 3 1/2 hrs until a terrible storm rolled in and then they brought me inside. By that time I was wet through EVERYTHING I was wearing. It was …
My husband — the patient — was treated with respect and dignity and efficiency. The staff, from the doctors to the nurses and everyone in between, took such good care of him and were sure to keep in touch with me the whole way. Very much appreciated!
I was traveling on business from out- of- State and experienced, what I later found out was a heart attack, and went to the emergency room where I was rushed to cardiology for an emergency procedure. After recovery I spent 24-hours in ICU …
Even being an employee here, the nurses and doctor was so nice, and prompt with my care! I wasn’t feeling the best so they made sure I was comfortable and willing to help me in any way! I believe the nurses name was Nurse Kepler, and she …
The staff was very friendly and immediately started taking care of me. Blood drawn, EKG, and chest X-ray done promptly. And then I lay there, and lay there… An hour and a half later I used my call button. A nursing student came promptly. …
I really like them they treat you caring postive attitude..Thank you for all that you have done for me which is a lot.I wouldn’t think of going anywhere else when I am in Need of help. Thank You again.The man that did my MRI was awesome he went out of his way for me to be comfortable…Thank you again.
Procedures went very well, all staff were excellent kind. Courteous and professional
Obtaining medical records is somewhat of an issue for unknown reasons. Have requested them three times to no avail. Could use improvement in their process
I want to say thank you to everyone and to Dr. Lackey. I want to say thank you to Mellisa for putting my iv in good and being nice. There is always one person that makes a difference and that person was Barb Mrs. Barbara held my hand when I …
I had pain and bleeding after a procedure and ended up in the ER that night. Carmen and staff took great care of me in the ER. The temperature in the ER is very cold. Getting copies of my medical records seems like a slow and too cumbersome process.
This was the first time I was to Highlands Medical. The people (from the security guard to the technician) I encountered were very personable and friendly. I had my mammogram on time and was home within an hour. I really appreciate being treated like a person and not just a number.
It was a very busy Monday night so I knew the wait would be long. The staff was very pleasant and NEVER lost their professionalism when people were rude. The language that people used with the staff was degrading and embarrassing. Your …
I would give you five stars, but the walk from the parking lot was a bit much for this old guy and gal
Very good people skills. Clean and professional. Very good security and greeting processes. Took great care of us.
Every staff member I interacted with was absolutely wonderful. My husband and I were both treated with the utmost respect by all.
Very nice facility, they got me in and out quickly.
Very dilligent attention. Very proffessional care. I have no issues with the Hospital’s emergency department.
They saved me from medical distress the staff took complete care of me while showing me respect and kindness even having a few minor hiccups along the way they àdressed the issues and the care team moved mountains to take care of my needs I …
Went to Highlands County hospital with my wife today. But of us have Covid. Myself having underlying condition including CHF and pacemaker defibrillator. The hospital took my wife in and told me since I have Covid I should leave! What a …
They need to learn how to have people that know how to work all the machines all throughout the day not all one person body is the same I have a very hard time getting a stick for my vein to start a IV and advise the easiest way for you and …
My experience was great on one hand and not so great for the test that was prescribed but not able to get because my insurance policy was not read properly based in my medical history.
They seem to be forgetting that patient care starts in the parking lot. They have suspended use of their cart for transporting patients to and from parking lot and the hospital. Since most people are coming to the hospital for care (they …
I had lab work done. Registration and the lab tech were so friendly and courteous. Great job
if you have to be in the hospital its the the place to be,Its really hard to single one care giver out,my entire care team was outstanding.
The staff was courteous, kind, and efficient. Everything was organized and handled professionally. I was very impressed.
Went to ICU. Security at desk was very polite and helpful. Require your license and give you id sticker too enter
I was in the ER for a personal concern. The treatment and compassion could not have been better. The staff were efficient, professional and caring in every way. I was kept informed about my treatment program and was released with directions …
A blessing thank the doctor Dr Lackey and the staff at HCAfor being patient and nice friendly smile s thereat the time of need God bless you all
From check in to the nurses, the care was wonderful and caring. Couldn’t have been better.
The doctors were caring, nurses were very attentive, and everyone else was great!
My stay at Highland Regional Medical Hospital was very comfortable. Check in was very easy. My room was big and comfortable.
I had my fractured hip repaired by Dr Alvarez and the operation went smoothly. I …
They rushed me right in and began blood work and exray. Staff was very kind and Mindful. Very busy and Professional. 👍👍 …
The nurse was great! You need to make the facilities more inviting.
Wonderful staff. Best care I’ve ever had for a surgery! Thank you HCA!
I’m from out of state and ended up at Highlands Regional Hospital with a severe migraine on Friday morning. The staff was extremely kind, prompt and efficient. Michelle was my nurse and Dr. Widmer was the attending physician and they were …
Quick process for getting labs drawn. Very courteous staff. I was in and out.
Staff was competent and caring. Facilities were clean and well-maintained. Overall great facility!
One of the dirtiest hospitals I have ever been too. I will be calling to the Florida Dept of Health.
My mother recently had back surgery at Highlands Regional Medical Center and we were very pleased with our experience. The nurses and staff in the Orthopedic Services unit were exceptional! Monica and Carolyn were her primary providers and …
As entering the hospital, I was asked immediately; how May I help you. I explained to young man what I was experiencing, right away used his headset. He gave me a urine container to urinate and within less than 5 minutes the nurse was …
I had a perfectly acceptable visit here for a specific issue. I knew I only needed a prescription after verifying issue. Total time maybe 1hour. FANTASTIC.. This was our 4th visit in the last 3 years and each time it was FANTASTIC. …
I have never experienced such bad healthcare in my entire life. The doctors and nurse practitioners can care less about what health problems you’re experiencing and just pump pain meds to hide an underlying issue. Not to mention I’ve never …
Like usual, quality care for my husbands outpatient surgery. Love that I was allowed in and included in his care. From the check-in to the discharge always a smile and questions answered sometimes even twice
This is our hospital of choice.
My doctor care was fine. It never got passed on to icu floor I was to go home that day. Kept asking. Always told Dr in s procedure. At 530 the nurse said I was spending the night. Don’t know where that came from as my wife spoke to Dr the …
Had my yearly mammogram there, and all personnel that I encountered were very helpful, and kind. Thank you to all
I went in for knee surgery. Everyone was just wonderful. Day shift was Carolyn and Chelsey. Night shift was. Herminio and Ivonna. And I can’t leave out the physical therapy- guys Raphael and Gary. And one more, from the Kitchen, Erin. What a wonderful group of people!!!
From the minute I walked through the door, I knew this ER wasn’t the right place to be. I was sick and had been for over a week. No masks (patients), no ability to social distance and messy. All I heard for my entire visit was how busy …
I was in the hospital for a total of twenty two days. Almost every staff member that took care of me during that time treated me like a member of their family. Everyone I have dealt with since, there at the hospital has treated me that way …
Staff from the main entrance to discharge were efficient and friendly. Surgical staff and nurses were wonderful. Special thank you to Dr. J. C. Alvarez and his whole team. No one likes to have surgery, but this was the best prepared …
Entered hospital with chest pains and was well cared for. Nursing staff for most part was outstanding.
I called to see if I could get the monoclonal antibodies after testing positive at home for Covid. I left a message. They responded quickly. Dan gave me a call back and left me a message. A day later I called after having a horrible …
My visit was perfect. The staff was amazing. Room was like the best hotel room. Clean, comfortable and safe. Thank you all.
I had a NEW Nurse… I was her first patient.. My IV had blown my vein.. Now my left arm so so messed up and hurting… Why can’t these nurses be trained the right way??
All went well enough and everyone there was super nice. I wasn’t a fan of the check in process being so centered around tech instead of humans, but this seems to be the way life is now. I was in and out fairly quickly for a routine …
Had laceration to head Dr. put only 2 staples and never cleaned or irrigated the laceration prior to the staples, hair was left wrapped under the staples with caked blood all over.
Top notch facility. Excellent gourmet food. Nice people and staff. Best hospital stay ever! I live in another city and chose this and my surgeon Dr. J.C.Alverez because of the high level and quality both have. The orthopedic unit is like a …
I will always choose Highlands Regional over Florida Hospital or Advent. The nurses are so kind and treat you like they really truly care about you. My last visit to the ER I was literally in and out with a referral to a surgeon in an hour. …
Great care with trusted, experienced staff! All members were polite, helpful and compassionate!
Terrible service from the people at the front desk. my husband arrived with a blow to his head and bleeding. no one attended to him when he arrived. the person in front told him that they were full and that he should wait. Then someone else …
There was a mix up in the order for the tests. I had the correct one, so there was a delay and a change in what was needed the tests
After the CT scan I had to go back for more CT scan. It took about 4 hrs instead of an hour.
I prechecked in so check in was easy. The most difficult part was the walk up the hill from the parking lot, as there is not enough handicapped parking and they no longer have a shuttle from the lot.
Everyone was so pleasant & helpful. Did not have to wait very long. The technician who did my procedure was so patient & considerate..
This was my first encounter at this hospital. I went through registration for my test; was treated respectfully and cheerfully before, during, and after the procedure.
I was a patient at this hospital and I can tell you the care you get is excellent . I would ask for something and it was given to me. the food was very good also.
overall it was ok , but how can you as a hospital when i come to you for my outpatient services for my dr to do my pre opp stuff say to me that you can do one test and not the other, sending me all over the county that day just to get my labs done .
Staff was courteous, competent and speedy. Checked in, seen, cat scan ordered and results provided in 1.5 hours. Highly recommend.
I just want to take this opportunity I felt the ER people were quite diligent Cami and nurse on my wing destiny and particularly physical therapist Raffi other than that I was not kept in the league was unaware with what was going on with …
I didn’t have to wait a long time for my appointment. The nurse was attentive, carrying, and tell you step by step what was happening.
I recently went into the emergency room there for a very bad case of conjunctivitis and was sent via ambulance to Lakeland regional because they said I was hemorrhaging from my eyes. They never even looked inside my eyes. So thousands of …
Well I went for my ribs after.I fell. The attended Dr. sent me for exrays and said they were bruised followed w/ no pain meds. I had to come back and this Dr told me I had 3broken ribs and immediately gave me a pain reliever. I have had several bad encounter with this hospital.
The care provided to my wife was done in a very professional way, they did everything possible to help her with her condition. Sadly we lost the battle and Kelly passed peacefully at hospice house. I thank the doctors and nurses for all they did for her.
Like every other woman, I absolutely hate mammograms and haven’t had one in 20 years. I was impressed with HCA. The nurse made it a painless procedure and explained things I needed to understand. Thank you.
Was good till last night. Then the tech that was on at 3:30 AM decided to use the office chair as a roller skate spinning and rolling through the halls. Not very professional and pretty noisy. Hard enough to get sleep in the hospital …
Good morning, I had knee surgery on September 13th and the nurse’s that took care of me were so great, they made me feel so much better going above and beyond. I just want to tell them thank you so much ❤️
My outpatient procedure was very surprising to me. Everyone was so friendly, fast and efficient. The atmosphere here was so much more relaxed than the other hospital in Sebring.
The care I received was exceptional!
I had a total knee replacement. Dr Alverez and his team are the best.
From check in, to pre op,to surgery to recovery someone was with me. I knew …
Everyone so kind. Very professional. Was an experience we don’t necessarily want to go through but the folks at this Hospital made it a good experience. Kudos to the staff, doctors and nurses.
Having previously spent 10hours in the ER waiting room, then the next 4 days being moved around and not told anything at Advent in Sebring, it was a breath of fresh air to go in and get seen immediately at Highlands Regional. The staff were …
Very pleasant experience…..everyone was very kind and accommodating. They provided an excellent dinner not only for myself but for my husband as well.
Would highly recommend HCA Florida Highlands Hospital to anyone that needs a hospital with excellent patient skills and knowledge.
I had an excellent experience. Without exception, everyone that I interfaced with fro nurses to registration to x-ray, etc, everyone was happy with their jobs, glad to be there and completely focused on my situation. Congratulations on an …
This is the first time My Mom and Me go To this Hospital because We moved From Miami To Sebring and Her Doctor referred her To this Hospital for a Chest X-ray and a EKG Exam for her Heart and We Loved the Way They take Care the Customers …
We had several bad experiences years ago, so were hesitant to come again. My husband, the patient, and I the one who brought him, could have not been any more pleased. Everyone who we came in contact with was very pleasant, helpful and …
Nurses and staff were excellent , admin were not available when we had questions about care and house keeping was nonexistwent.
The care was outstanding in the orthopedic wing. It’s a beautiful, clean, state of the art facility with knowledgeable and caring staff. The check-in process with Melonie was thorough and pleasant. She is an excellent fit for this …
Was admitted to hospital with Flu, was anchored to bed which allowed mucus to pool. Felt horrible tried to get out of bed and alarms went off. Patients should be walked in room several times a day.
The visit was very nice, professional. I think the mammogram should be upgraded to 3 D todays standards.
Early morning ER visit, I was so impressed with every staff member. Everyone was attentive, and we were seen very quickly. We were so impressed with the staff, everyone was so kind
I was told they would email my test results. Never got them. I didn’t like my experience with this place. I don’t go to hospital’s and after this trip have no plans of ever using this place again
All the nurses where polite and took care of me nurse Donna in ICU and the young man can’t remember his name but Donna knows who knows who he is
I always say the hospital sucks but the employee’s
Make it tolerable
Everyone was helpful and greeted me as a professional. The young lady whom assisted me in the radiology department was friendly and helpful.
Hospital care excellent. Cell phone stolen. We called never received any response. We first believed lost but we tracked it south Florida. Still nothing from hospital.
I went to ER ON Thursday Jan. 19 due to my HGB being dangerously low. They decided to admit me and gave one unit of blood. They never really did anything else for me, except keep taking blood. They …
I want to thanks HCA Florida Highlands hospital. I want to thank the emergency room team Jacqueline and her team for taking good care of me and the nurses in the third floor Bree, Aileen, Evelyn were good nurse and tech also the rapy …
I was scheduled for an outpatient test to be done everything went well in a timely matter the staff made me feel comfortable and I stay positive during the procedure thank you
Everything was great with the technician. Only complaint is that you do not have 3-D mamogram ability at your facility. Would definatly like that to happen in the near future.
Horrible. They never hooked me up to the blood pressure monitor. I had constant indigestion. When my sister in law went to Shands with the same symptoms, she had 2 stents put in. It was terrible service. They did an ultrasound to gallbladder and that was it.
I was admitted to the orthopedic unit for surgery on my spine, C3 thru C7. I was introduced to all those who would be in the OR during the surgery. The care I received was so far above what I would call normal that if there was a 6th or 7th star I would fill that in, too.
Very polite employees, very clean facility, no long wait.. My appointment was scheduled for 3:30 pm, I arrived at 3:00 pm, checked in, did paperwork on tablet, 3:25 m Tech came to get me, did my test and done before 3:45 pm… My kind of appointment In and Out…🥰❤️ …
Went in for Mammogram checkup. Everyone involved was courteous! Very good experience! Radiology tech was very knowledgeable and efficient !
The Registering/Pre-Op RN, Melanie, was joy to have! She was very knowledgeable, caring and sympathetic when we were discussing my procedures and my previous procedures at HCA. Keep up the great work!
Mother had RKA on Orthopedic wing. Best hospital experience she has had in her 80 years +. Dr. Alvarez,his staff and Hospital staff were kind, knowledgeable, skilled, patient, accommodating.
Nursing staff was great! Didn’t feel like the Dr put much effort into finding out what was wrong…very old school type Dr …still having issues…
EDIT: Went here a couple times in July due to extreme pain in my back and …
I presented to the ER with complaints of abdominal pain, nausea, intermittent vomiting, and a history of gallstones. After a battery of tests I was informed that “Your tests are fine. There is nothing wrong with you and you are being …
This was a great experience for my mother, Florence Olsen. Her ultrasound tech Rob was amazing, very caring and gentle, and took his time and explained some things to us which was very nice.
The hospital is great. Mammogram machine needs to be updated. With family history of breast cancer I need to have 3-D pictures
The appointment was a little bit later than anticipated, but everything went well and love the fact that you don’t undress in a different room to have a mammogram.
I have QUITE A FEW NEGATIVES to share!!!!!
#1 DOCTOR—-SRIDEVI MANGINANI MD should NOT be allowed at Highlands Hospital!!!!! I went to the ER 8/31 and was admitted for ACUTE DIVERTICULITIS after a CT …
I went into ER due to leg pain and needing medicine for parasite infection. Didn’t know if the two were related and explained both to the dr. No blood work was done and I was given 2 shots for strained hip and meds. Told to see my …
HCA Florida Highlands Hospital for Outpatient surgery. I was treated by a very professional , caring and experienced staff. I was contacted by the team after my procedure to see how I was and if I needed anything. I would highly recommend them!
My experience was frustrating, to say the least. I made an appointment for bloodwork. The day before my appt. I was told my insurance was invalid and that my appt. was cancelled. After 3 phone calls to straighten out the problem, with no …
Sha’Ron did my pre-op blood work. Sha’Ron gave a good stick, so good, I didn’t even feel the needle being inserted. Great phlebotomist! …
Best hospital ever been to and we’ve been to many over the years. Staff amazing, food amazing, Drs amazing rooms beautiful and roomy and up to date with all!!! Highly recommended! Anyone looking for surgery this is it!
Had a Cardiac Cath performed last week. Through the wrist was the most painful thing I’ve experienced in my 69 years on the planet. I wish my brain was more numb than it was. There should have been a follow-up call the following day when …
I have never been hospitalized and MORE like a person and not a number !
From registering to hospital stay and all medical staff – I felt so blessed
My only complaint and it’s minor , is that the lab techs that came in when I was post surgery, at 3:00 AM could have introduced themselves better !
The main problem here is that they make you feel as if they just couldn’t care less, been here 4 hours now. No one comes out and says anything at all about how long it might be, when I asked the person at the desk they said they had no …
The staff was outstanding, however the equipment is dated. I have fibrocystic breast disease and a family history of breast cancer. I will not return to this facility for any breast exams in the future unless the mammogram equipment has been updated.
Dr. Alvarez is wonderful! His whole team is great too. I had both knees replaced with two surgeries, only 4 weeks apart. So I got to experience their care twice. And it was above par. Everything worked like a well-oiled machine. They put …
Wow ! Excellent services. The nurses are so amazing. I was in the Orthopedic Services during my gastric sleeve stay and I no have complaint from the hospital and the staff. 10 stars
All the staff was friendly and caring. Got me in early for my ultrasound instead of having to wait an hour and a half between tests. Staff also made sure I knew where I was going and helped me navigate there.
I did NOT visit the Hospital. I was treated off-site by Dr. Glexy Pasion, and she did an outstanding job of treating me for and curing me of Vertigo. The Office Manager, Patricia, also was a true joy of courtesy, efficiency, and genuine concern for the patients.
My husband had spinal surgery and the nurses, doctor, and staff was amazing. Any questions we had they always answered. A huge thank you to Chelsey, Carolyn, Monica, Raffy, Herminis, Jan, Dr. Kimber, pre and post op nurses. We can truly say it has been our best experience – my husband never felt like his was just a room number.
In the emergency room when doctor requested I stay overnight for observation the admission rep tried to have me decide to go home telling me her opinion based on looking over chart suggest I don’t need to be there. She was extremly rude …
This hospital is my go to for absolutely everything! The level of care provided by all staff members is second to none. From PAS to the ED. Everyone always has the right attitude and more than willing to go above and beyond for all visitors and patients.
They was super nice but didn’t even treat what I went in for. I was mad cause it’s been happening for almost a year now and all they did was tell me to take pain medicine for it. They also ended up giving me the wrong subscription and …
I arrived for a V.A. C&P scheduled exam. At check-in I was told that I could not be registered because the M.D. that signed my order was not licensed in FL. I left and then returned after taking to V.A. They then faxed a new order from a …
This visit was for my annual mammogram, as usual it was made simple. Check in, wait a few minutes, get it done and go home. The staff was very kind and friendly and made the experience much more comfortable.
Let me start off by saying that I don’t generally like to leave less than favorable reviews. Unfortunately I feel I need to address a couple of issues. This is the third time I’ve been asked about my hospital stay at your facility. The …
Very professional and the MrI tech was wonderful . The only thing right after in went to the ER for a broken finger that happened right before the MRI at my home . The front desk guy that was doing intake was rude and obnoxious. He was …
Did not have a ‘great’ experience. I left in (almost) as much pain as when I first arrived. Doctor not a good listener, or communicator. Pain med he ordered did not really work. He was very nonchalant about it, and how I felt. The RX nurse was nice & efficient, as were the others I interacted with.
I was recently seen in the ER for a leg issue. Apparently I have a sprained left knee. Everyone was very professional and efficient. All staff were very kind and made me feel confident of their care. I will follow up with Dr. Chaudri’s on Dec 8, 2022.
While handicapped parking seems sufficient, the location of the majority of these priority spaces are rather a long travel distance from the front door (not all handicapped patients have the luxury of being dropped of at the front door). …
Everyone, including security were ever so kind. I just came in for x-rays. But, not only did I receive much kindness but, others around me, as well. One fella in particular came for some radiology and he was in awful distress and pain. …
If you have to have orthopedic surgery, Florida Highlands Hospital is the place you want to go. You are treated like you are special and the whole staff is friendly, personable and caring. My husband was given special treatment as well. First class all the way.
I had a very nice experience at HCA, everyone was very professional and courteous in getting me ready for surgery.
The Doctor was also proficient and did a great job in explaining
and then doing exactly what he said he would do.
The actual process was smooth, and the phlebotomist was very good and pleasant. It was a STAT request, done on a Friday afternoon, but the doctor’s office had to call for the results Monday morning so I could proceed with my treatment. Not …
Excellent pre- and postop care! They care about the patient and his or her particular needs. Am so glad I have chosen this hospital for 3 operations, all endoscopic, outpatient surgeries. Absolutely beautiful, new senior surgery room!! I absolutely felt pampered as a patient–such calm and neat nurses!
My husband had to have a surgical procedure. This was the first time we have gone to HCA Florida Highlands Hospital. We were very pleased with his care. Everyone was friendly, professional, and helpful. We would recommend this hospital for your needs.
While everyone was nice to me there, it became clear after after over 2 1/2 hours of unsuccessful attempts to lower my heart rate with extra doses of my Beta Blocker, that my heart rate was going to stay stuck at 75/76, and the CT Scan of …
My husband has been admitted to the hospital once before. Tge staff was excellent. Attentive and caring. He had great care from the doctors as well. Treated and discharged home in a few days for kidney stones.
The ER department was great. I arrived in pain, and was treated immediately. The ER doctor came out right away, to ask me questions, and I was back in a room almost immediately. The nurses in there were great, and very professional. They …
Once we got in the hospital the care was excellent. We had a negative experience the day before our recorded visit as we sat in the ER for 3 hours and finally left. The staff (male) kept his mask below his mouth and covered his mouth when …
I was at the emergency room at 10:00 pm, on a Saturday night with a minor cat bite. My wait time was less than 20 minutes and I received speedy and great treatment. I was out in less than an hour. I am very pleased and happy with this experience. GOOD job!!
Everyone was very nice and helpful. Especially the technicians during my CT scan and the doctor that did the spinal tap and the nurse that took care of me after the procedure. I was very pleased with the level of care I received. The gentleman that checked me in was very helpful and kind.
The emergency room was incredibly crowded with an 8 hour wait. The staff did te best they could with the chaotic environment. it was caring people like Tony, the radiologist., who helped make the wait more tolerable. Dr Oliver manipulated …
I was very pleased with my HCA experience. Dr Alveraz time were very professional and treated me as a person loves to be treated.
Monica on the orthopedic floor was the best. I have never had a better nurse. …
Husband had Orthopedic surgery in November. Facility was very nice & clean. Care we got from the staff was superior!! I’m bad with names but I think our nurse was Monica she took excellent care of my husband and went above and beyond to make sure he had everything we needed before we left the hospital.
My daughter had to have labs and a Radiology exam done yesterday. The staff was absolutely amazing. The outpatient lab Sha’Ron was very patient and compassionate. While Rod in Radiology was also amazing and he explained everything and what …
The ER team was great! My nurse Dan made sure I was comfortable at all times and that I had everything I needed. My tech Brittany did a great job allowing me not to put much pressure on the injured leg. Overall had a great experience and would definitely go back
I couldn’t have asked for better care. Dr. Alvarez was wonderful. Staff was unrivaled in competence, efficiency, and caring attitude. The orthopedic floor is pristine and attractive. The food was really good. What else can I say? I recommend it for anyone having orthopedic surgery.
I came here to get a total knee replacement and was blown away by the service. From the moment I walked through the doors I was treated kindly and taken care of. The orthopedic floor was incredible. Every nurse was caring and kind. The …
I have had a couple of procedures done at Florida Highlands and I have to say, these nurses, doctors, and staff are the nicest, kindest people I have encountered at a hospital! They take time with you to make sure you understand about the …
The nursing staff was really great. They made sure I was comfortable and were very professional. The doctor however spent very little time with me. Didn’t really explain how I was improving and never shared my test results. Next thing I knew I was being discharged. Overall I was happy with the care I received.
The staff was great, as were the doctors. Great care. Fast service. From ER to ICU to home in under 24hrs. We were well taken care of (my husband as the patient and myself and the concerned family member). …
Without a doubt the most discusting, dirty, hospital I have ever been in. The bathroom with absolutely filthy, the floors had gunk built up in the corners and just dirt and debris on the floor. The toilet had a black filth ring that had to …
Amazing hospital. Went in the ER with broken foot. From the gentleman at intake to the nurses and x-ray tech I was genuinely cared for. I’m new to the area. THIS WILL BE MY GO TO HOSPITAL! Everyone who attended to me were so kind, personable and professional! Thank you all for such caring service!