Hill Country Memorial, how health care is supposed to feel. We provide our community with a comprehensive array of services to help, heal and care for … See more
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1020 S State Highway 16, Fredericksburg, TX 78624
(Translated by Google) Hospitality is excellent! Thanks to all the nurses
(Original) …
Best er ever
Always helpful
Visiting hours are 7am to 9pm.
Kind, competent, and ahead of time! Couldn’t have a better experience!
Wonderful people, treated my friend and I with such respect
Nurses, doctor, and staff all very caring and kind.
Checkin friendly and timely.Procedure well explained. Was in and out quickly, efficiently. As usual, wonderful service! Thank you,
Probably the very best hospital anywhere
The best hospital in the Hill Country. Friendly, thorough, and genuine. They are the only hospital I would recommend!
The nurses and doctors are great. We will be going here for future medical needs.
Both knees replaced in the RESTORE program. Great care and wonderful results. I recommend this to anyone.
The only good emergency doctor is Dr. Young and the nurses that helped my mom!
The attitude of all of the staff and their sense of urgency is remarkable. One could take these people and run any company and succeed. …
The worst service ever the night nurse came in and was so rude i came in with a full blown migraine no relief at all and accused me of being addicted to narcotic medication there just plain out rude and have no good bed side manners i will …
If you are going for actual care, it’s a great place to go. If you are just getting lab work done find someplace cheaper. They are far overpriced for simple lab work.
The staff in the ER were wonderful! Special thank you to Cami for her help getting me back up and running.
Such caring staff and techs! I’m handicapped and they made everything as easy as possible.
Had to bring my 2 yr old to the ER and was seen quickly. We were in and out in less 45 minutes. Great service and very kind staff.
I love HCM greaT ER.staff. I was put in a room in miNutes.was giving Iv.in seconds..for dyhydration.And kept comfy.until my blood pressure came down.awsome nurses.Dr.was great.Thanks HCM.for taking care of me.while on a visit in fredricksburg.
Worst place to inquire to for job postings. HR manager and recruitment staff are rude, unethical, and have limited knowledge on customer service. Now the HR managers job is posted and HCM is using third party recruiting firms to fill …
all staff a very nice, from admin to medical teams. very easy to deal with the billing and financial assistance people.
Doctors here are in it for just a paychecks and dont care for the patients same as most of the nurses except a few handful. Beware Doctors here will give some bs diagnosis. Recommend to look up what diagnosis they give cause 9 out of ten it’s usually has nothing to do with your symptoms. Example im supposed to have gastritis.
We doc misdiagnosed problem. Billed me for stuff Medicare would not pay for. Business office is clueless!!
Every one was very kind. If i asked for something they seemed very happy to get it for me. The hospital was extremely clean. Every patient gets a private room. I was very comfortable there.
Absolutely horrible. Went in for chest pain and shortness of breath with a known heart condition. The doctor, Dr Ombaba did not even see me. Nothing was explained, no treatment of symptoms basically a huge waste of time and money. Do not go unless you want the worst care possible.
The house supervisor, Lorie Gerloss is a human with no compassion and will hang up on you after saying she works with professionals and is a professional with 25 years of experience. She completely disregards the situation of what others …
On the whole treatment has been good but I have been able to receive 2 medications that I take on a regular basis. One is for high blood pressure and the other is for glaucoma.
I have been a patient , but am now looking for a primary care doctor and have been told by a vey rude person that HCM Group is not accepting new patients, not even those that have been patients in the past. Remarkable care, I DO NOT THINK SO!
amazing level of care with that hometown feel. My dad had a large blood clot in his lungs and I was initially skeptical of the hospitals ability to deal with such a life-threatening incident, however they were quick to diagnose and treat him. I truly believe they saved his life.
Absolutely shameful billing practices. My wife went in for her annual checkup and HCMH did her lab work because doctor’s office no longer draws blood. We have very good insurance with Aetna and were hit with a $1000 out of pocket bill from …
We value HCM and consider ourselves fortunate to live in Fredericksburg. In fact, we are regular contributors, and HCM is named in our wills. That being said, we were recently unimpressed with the “remarkable” care we received from your …
Having used the services of Dr. Daniel Robertson, anesthetist, Garrick Childers and personnel of HCMH for three years or more, I have nothing but praise for the efficiency and caring that is characteristic of the medical staff. I no longer …
I thought I had an amazing experience here until I went to my specialist back in Dallas and she told me there was no way the blood results they gave me were accurate. We’ve been trying unsuccessfully for over a year to have a baby. I went …
The worst. HCM is usually slow. It always takes forever to see the doctor, but tonight was the absolute worst. Went in at 4 something for my 1 year old. After answering all their questions, got into the room to see the doctor by 4:36 a.m. …
Initially, my husband and i were sure this would be a horrible experience. We were in the ER with suspected flu. 4ppl that came in after we did were called bck as we sat in the waiting room for over an hr. …
I have to go to kerr and risk my life because the staff at Hill country memorial hospital are absolutely rude and spiteful . They look like they dont even enjoy their job . I over heard front desk lady basically say ” if you cant afford to …
The team at Hill Country Memorial is truly remarkable with a focus on high-quality patient care. HCM has cared for my family for the past 50 years, it’s more than just a hospital.
Had the worst experience with my son at the lab, the phlebotomist had no idea what she was doing, she poked my son at least 6 times, he passed out and had a seizure, not one apology, I feel sorry for the elderly that get their labs done here. I will NEVER COME BACK HERE.
I went to the E.R. and was told by the doctor that my face was not swollen and then sent home .
2 hours later i went to Kerrville hospital where they admitted me due to my …
My wife is now 14 weeks pregnant. Her OBGYN had called the HCM (he works at cornerstone) an had placed an order for her to be treated in the OB department. She’s had the flu for nearly a week. They kept her in the ER for 45 minutes and only …
I am posting this review here because the review I posted to their website is not posted. Someone called immediately after I posted it a week ago and they never posted the actual review. THEY MONITOR REVIEWS AND ONLY POST WHAT THEY WANT. …
Came with friend for a hernia. She was very scared, uncomfortable and had no insurance. The doctor was swamped with patients and couldn’t do anything for her hernia as it was non emergent. However, a nurse by the name of Nanette came and …
If I could give zero stars I would my mother had
the worst experience with my brother at the lab, the phlebotomist literally had no idea what she was doing, she poked my brother at least 6 times, he passed out …
I found the nursing staff as well as my hospitalist, Ed Houser, to be caring, professional and helpful. They were never to busy to answer my questions or to aid me in any way that they could. The respritory therapists were always there when …
Not a thing today! Hill Country Memorial Hospital ER has lost its hometown Dr.s love and kindness and RESPECT for sure! Today was the most horrible experience thrown my way. Although, 2of the nurses I’ve recognized from past still is holding on to what this hospital started with.. That being kindness,love & respect!
I just had surgery here with Dr. Karulak. The staff was AMAZING! The nurses are just the sweetest people. I wish I could remember all their names to personally thank them. I was really scared about going under and they did everything they …
When I ran out of a medicine that you can’t just quit cold turkey, but my psychiatrist was out of town, I was advised to call the Go Clinic. All I needed was 1(one) pill to get me through tonight, so I could sleep. After waiting for a …
Having health problems is emotionally draining. I am lucky to be an endocrine patient and work with Melora and the rest of the team at HCM. Everyone has been fantastic and has helped reassure me. Starting with the Medical Group lab, the …
Took my husband to ER this past Saturday with chest pain. Within 15 minutes Dr. Ombaba diagnosed that he was having a STEMI heart attack and the nurses literally were flying around the room getting IVs started, medications given, and a …
On 11/2/17 I was in the hospital for an outpatient surgery procedure. When I got there I was greeted and helped out by the volunteers and got through the process of registration. After that my Mom and I were taken upstairs to get me ready …
I was one of the fortunate persons to reach the Covid Registration site on 1/25/21. I was able to secure an appointment time, complete the registration and submit to Hill Country. …
Today I begged this hospital to let me pay the same amount that they would accept from Medicare so that I could pay them in full for my surgery and they refused. I was informed that it was illegal for them to do so even though I am …
I recently delivered our third child at the HCM Women’s Pavilion, and my heart couldn’t be more full of love for the entire staff. Every single person who stepped into our room showed an outpouring of love, compassion, patience and above …
What a joke! Mail box is full. Can’t speak to your doctor’s office, can’t get a refill, can’t speak to anyone to get anything accomplished. Can’t speak to the doctor on call. So extremely disappointed in their interference between …
The staff here are the best. They all know what they are doing. They work together like a well choreographed ballet.After months of dealing with a different clinic in the area without good results the treatment here was unbelieveable. In 2 …
We are lucky to live in a community with a great local hospital that takes great care of their patients. My wife was recently seen and they were exceptionally kind, thoughtful and prompt. Happy to have Hill Country Memorial in Fredericksburg.
I had my surgery here nearly 6 years ago preformed by Dr. Douglas Stanley. I thought it went great until I felt a bump forming inside of my nose. I went back to Dr. Stanley 2ish weeks later and he told me it was a nasal polyp. Come to find …
RAVE!!!!
I had an Arthoscopy(however it’s spelled, you get the point I’m sure) surgery on my knee at Hill Country Memorial today. Every person I dealt with from the …
On 9/12 I rushed my gf to this hospital as we were staying in Fredericksburg from out of town. She was in extreme pain, crying and doubling over. When we get to the ER to check in, it was pretty evident she was in a lot of pain and could …
I was a recent patient under the care of Dr. Seale (sp). I cannot begin to describe the level of proficiency, compassion, and time he and his team exhibited. I have never had such a wonderful experience in any industry I have been a service …
Thank you for referring me to Dr. Cantu as a GP. I moved to the hill country recently and was looking for new medical providers. I was able to set up an appointment with Dr. Cantu quickly, and he took his time discussing past medical …
While traveling back home to Austin I became ill and had to stop at the ER. The staff was friendly, welcoming, professional and super attentive. My nurse, Trent, and PA, James C., took great care of me so that I could get back on the road. …
One, yes they are very nice and friendly. I’m sad to say the doctor who treated my husband either not a real doctor or he just didn’t care. My husband’s face was so swollen it looked like a rattle snake bit him. The doctor couldn’t see any …
While traveling in the hill country I became very ill but didn’t know what was wrong. Went to the ER for help. What a professional, kind and caring staff. Needed emergency surgery for my gallbladder. Every step of the way I was treated with …
Billing department is ruthless & immoral. Paid all bills, have cleared checks of all dates, still receiving bills and relentless phone calls. DY wouldn’t even talk with insurance. I even paid a date in which I never received a bill. …
I’m am so upset with this ER this is my second time here the girl at the front desk is so rude, when I’m sicker than I’ve ever been in my life with over 1003 fever I’m sitting in a chair I have been for two hours and anytime I ask her a …
Er department is so rude. My mom was in so much pain and they were rude to me pushing me to the side acting like my mother / I wasn’t important. They said she was going to 2 different hospitals and are now saying she needs to fly to New Braunfels. Hate it here. Do not recommend
I am at the Breast Center and am told to west a mask. Yet the girls up front aren’t wearing theirs. One has it below her mouth. If masks work why did so many people get sick? The tech is wearing her mask. Why are you torturing your …
We are so blessed to have this hospital! I have had to go to this ER twice in the last couple of months and cannot say enough good about my experiences. Everyone in this ER department is superb! The first visit I saw Dr. Essenburg. …
Just got out of the er. I was sent here by urgent care because of my symptoms. PA Crawford was amazing, very nice gentleman and took my concerns serious. There is also an older lady, a volunteer Rn who was super helpful because I do have …
This hospital refuses to send overpayment!! After insurance payment they owe me over $13,000. They have told me it is “in review” for a month!! Meanwhile I got a text that my bill was due!!! Peterson in Kerrville is more professional and sent overpayment in a day- choose Peterson!!!
I usually go to Kerrville Sid Peterson Hospital but I don’t have insurance and when they c me there they let me deal with whatever is happening until they can get me in. I decided to go to Fredericksburg Hospital cause of friends saying …