Been more than a month – can’t schedule a procedure. Most of the time no one responds, so it’s impossible to get anything done. Finally they get my order form re-faxed to them and been waiting for 2 weeks trying to negotiate with the insurance. Don’t know why would bluebook recommend them
I was there for a checkup today . The guy working the billing dept was extremely unprofessional . I left without getting my tests done. He made me uncomfortable.
I want to start by saying that I work in the medical field so I’m very familiar with how offices are supposed to be managed, that being said, Dr Granados is by far the best doctor I have ever seen! She spent 30 minutes with me going over my …
I don’t know if I’ve in my 59 years, have meant a team soooo loving,compassionate, hospitality, patient, understanding bunch. My son visits super thanks you
I see Dr. Yang, Dr. Makhlouf , Dr. Lang, and Dr. Guzel as well as the PT team on Kingsland. I’ve had excellent experiences with all staff. Personable and helpful!
I am seeing the endocrinologist Dr Mathur, the Dr is great, which is why I keep going there but their office is very inefficient. I have to call multiple times to get my prescriptions renewed (after asking them in person) and to get lab orders. This should not be that difficult.
brought my two year old daughter here to see Dr Guzel because the urgent care facility made the appointment for us for a follow up. all he did was tell me we needed to go to texas childrens because he does not see children. and now i am …
I would like to thank Kiarra a phlebotomist at the Fondren clinic. She did my lab draw yesterday and did a wonderful job. She was pleasant, professional, and reassuring. Her lab stick was quick and virtually painless. Thank you Kiarra!
They insist on collecting a coinsurance payment before services are performed and billed, even if a coinsurance is not due under your policy. They over-collected and refused a refund “as long as I was still a current patient.” I continued …
Well, I was referred to Dr. Johnson after I was admitted into the ER last month for severe throat & ear pain. The nurses & staff were great. Dr. Johnson was a very pleasant individual. He answered all of my questions & really put me at …
I would like to compliment Mikia Rivers, a phlebotomist in the lab. I have rolling veins and she was able to find my vein in one try. She was very pleasant and patient. Thank you Mikia.
The facility look old. I waited a long time to see my doctor. My appointment was at 1pm and I didn’t get seen until 2:03pm. I only had an X-ray to do today and I wasn’t able to leave until 3pm. Two hours in this office just to be seen and …
Dr. Matthews Ninan is reminiscent of doctors that made house calls. He is a great listener and you truly feel like family instead of a patient. If you are an Andy Griffith fan; Dr. Ninan makes you feel like you’re in Mayberry USA.
Came in to see Dr. Yang for annual exam. Wait was minimal and paperwork was easy to fill out. The assistant Aleshia was very nice to me and explained all my questions. Great front desk personality and help in the exam room. I had my labwork …
Dr Shelly Mathurs is the best doctor I had been going to the clinic since I had my thyroid cancer and removed in 2010. I started out with another doctor but she had so many patients and turn me over to Dr Mathur. I always got the best treatment there. I have moved out state I wish that I could have my doctor here.
I have been going to Hillcroft Medical Clinic for a few years now to see Dr. Daisy Granados. My experience over the years has been absolutely amazing. All my life I have felt like I was just another # in a quota they must fill every day. …
I have been going to this place for a very long time, but now I’m not planning to go anymore due to I noticed that they have been billing me more then twice for an office visit. What they do is that they put the incorrect codes when is …
Makia Rivers phlebotomist was superb this is the best way and painless I have ever had blood drawn. She was patient and professional. Thanks for having her here today. This will make return again
Jasmin was an excellent phlebotomist who answered my questions and performed the blood draw with very little discomfort! One of the best lab experiences I’ve had there. Thanks.
Organized, easy parking, easy to pay bill, easy to get blood work done, and the best Dr Matthews on the 2nd floor. She had helped me so much. She is open and listens to my needs. Thank you so much Gods blessings
Susan Mathew is not a doctor at all but someone that has a medical degree. Twice she has come into the examination room and called me by someone else’s name having read the wrong file. She is in such a hurry there is no consultation with …
Had a blood draw at this place. Went very smooth. The phlebotomist, Mikia Rivers, was excellent in her ability to draw blood in the first attempt. What a relief not to have to worry about being poked multiple times in search of a vein.
I hate needles and blood, labwork period. I always tell the Tech , “I’m a hard stick.” After 2 other attempts to draw blood, the 3rd time with Jasmine was successful. The “2” Phlebotomist before her stuck me and failed. They brought in the “Pro” and yes she was. The lady was very good at her job and very confident. Thank you Jasmine 😊 …
On August 24, 2021, my doctor directed me to the blood office for my annual blood draw. I advised Chelsea/blood tech that I have very small veins. She did an excellent job trying to find a vein to draw my blood but was not successful. …
Dr.Matthew is so nice I went to her for my arthritis . She makes sure that you understand everything that’s going on with yourself. She is very attentive and has Great Bedside manner. She is one of the best Rheumatologist that I have come across .
Asked my GYNO for pain meds and was told the doctor does not write prescriptions! Said I would have to go to a doctor to get pain meds ! What?? I have Never seen a doctor that couldn’t prescribe Ibuprofen 800! They also charged me an …
Dr. Etminan and his staff were excellent in treating my sciatica and ruptured disk! His nurse, Sherold, was exceptional in coordinating my appointments and making sure my FMLA paperwork was taken care of and one of the nicest people you …
First visit with Dr. Susan Mathew was amazing & very easy to communicate with. Thank you Dr. Mathew & staff! She listened attentively to my concerns & issues re: rheumatoid arthritis & thoroughly following up with the diagnosis & solutions to remission. Thank you again Dr. Mathew for your knowledge & concern!!!
If you’re looking for a personal physician Dr Rohit Varghese is fantastic!!! I’ve spent so much time with the wrong doctor and looking for someone on my insurance who won’t shuffle me off to his Physician Assistants. Dr Varghese takes …
Mikia Rivers is the best Phlebotomist I have had, ever. She listened and made the environment calming. I did not feel a stic when she drew my blood. I was very surprised how good she was. I have had plenty of blood work done in several …
Jasmine was awesome. I am very afraid of needles. She had to draw many vial blood. Not only did I not feel it when she inserted the needle but she had great conversation skills so I didn’t even notice we were done. She was great. I highly recommend Jasmine for everyone, especially those people like me that are afraid of needles.
I love this medical clinic! All the doctors have shared information, the staff is wonderful and when you have to have blood tests done, you don’t feel like you visited vampires! 🥰🤣 …
Did annual lab work at the Sugar Land office. The lab and x-ray department opened promptly at 8am. Name of the phlebotomist that helped me was Annesa. She was very courteous and professional. Blood drawing process was super smooth, and she …
Complete waste of time. I scheduled an appointment for Dr. Yang and waited for confirmation for the appointment which never came. I got a voicemail confirmation for the appointment with no address. I called the number back to get the …
I’m being treated for an Achilles tendinitis at the office of Dr. Mohammad Etminan. The person in charge of my physical therapy program is Kendall. While I enjoyed the work of the entire staff, Kendall really goes the extra mile to …
I had annual physical here today, and my experience X-Ray is horrible. It is the first time that I am asked to take my shirt off and no protection at all. The operator is training an new hire who know absolutely nothing, and due to this …
Don’t ever work in the cardiologist department the staff is rude and disrespectful and the doctor allows the actions because he’s too afraid of getting a new head nurse. If you like disrespectful people this is the place to go
Clean place and efficient service for the most part. If you know your symptoms clearly, you can be in and out of the clinic with the right remedies or medication fairly quickly, but sometimes appointments go overtime and you’ll have to wait. Their lab tests are usually done efficiently and results come in an orderly time.
It’s great clinic! Doctor’s appointment, blood test, urine test, bone density test, all in one place! I like my family doctor but heard she’s retiring in 1.5-2 years 🥲 Called the office today but the doctor was out but her assistant was very helpful. …
I had a knee pain. When I looked for a doctor online, I found Hillcroft with a decent review. I scheduled an appointment with Dr. Pradeep Kodali. I went to the clinic and was asked to go to do x-ray by the receptionist, before the doctor …
Phone etiquette does not exist here I have called numerous times no one says hello I hear talking in the background then they put me on hold. This does not make me feel safe nor do I feel valued if I can’t get my call answered. Dr. Ninan is absolutely amazing however.
My own doctor was out of town so I made an appointment with Dr Lily Yang for annual physical. It was one of the worst experience I ever had. Dr Yang’s front desk lady Lakasha is extremely irresponsible and unfriendly. I requested to talk to …
Doctor Lily Yang She is the worst doctor I ever seen. I never seen doctor is like that. She is 32 unprofessional, she doesn’t know any information and lack of experience. She is bad attitude and all information from the clinic is not …
Been more than a month – can’t schedule a procedure. Most of the time no one responds, so it’s impossible to get anything done. Finally they get my order form re-faxed to them and been waiting for 2 weeks trying to negotiate with the insurance. Don’t know why would bluebook recommend them
I was there for a checkup today . The guy working the billing dept was extremely unprofessional . I left without getting my tests done. He made me uncomfortable.
Chelsea is awesome 👌 …
Great doctors. 👍🏾 …
they double billed me. i don’t advise you go here
Chelsea was the best that ever was.
Mika are the best phlebotomist
Chelsea did a wonderful a job 👍🏻 …
Great care and professional service.
Awesome blood work jasmine. Thanks
Dr. Ninan is an amazing doctor!!!
Great Medical Facility. Very pleased with the Doctors my family sees.
Chelsea was very professional and excellent at her job
Love my doctors, and it’s soooo convenient to have lab and radiology services right there!
Jasmin did a good job excellent I want you to do next time
Everyone involved could not have been friendlier or more efficient. 100% professionalism all around.
The facility is new, clean, and in an easily accessible location.
Parking is an issue during peak times. Their billing and check-in process is confusing and time consuming.
Chelsea was great! I did not feel any pain
I want to start by saying that I work in the medical field so I’m very familiar with how offices are supposed to be managed, that being said, Dr Granados is by far the best doctor I have ever seen! She spent 30 minutes with me going over my …
Mikia Rivers was awesome…..good work and sweet personality!
I don’t know if I’ve in my 59 years, have meant a team soooo loving,compassionate, hospitality, patient, understanding bunch. My son visits super thanks you
Very satisfied with Mimi Rivers service today. Good skills as phlebotomist, an asset to this institution!!!
Annesa drew my blood flawlessly. I didn’t feel when she began and finished
I see Dr. Yang, Dr. Makhlouf , Dr. Lang, and Dr. Guzel as well as the PT team on Kingsland. I’ve had excellent experiences with all staff. Personable and helpful!
The very best phlebotomy I have experience d she deserves big raises chelsea
Phlebotomist Mikia Rivers was quick, professional and pleasant! Wish more phlebotomist were like her.
Chelsea was the best nurse she was very nice and I really appreciate her for taking my blood
Chelsea was awesome! I felt no pain at all. And she laughed at all my corny jokes.
Dr Mathew Ninan is a very good doctor. He listens to what you are saying and he explains everything to you what he is going to do.
Mikia did an job in in blood draw…didn’t feel it at all! Great personality and found my vein in the first draw!!
How blood drawn and Annesa was terrific. She was very professional and I couldn’t feel the needle when she drew the blood.
I am seeing the endocrinologist Dr Mathur, the Dr is great, which is why I keep going there but their office is very inefficient. I have to call multiple times to get my prescriptions renewed (after asking them in person) and to get lab orders. This should not be that difficult.
Had a great experience at the lab. My phlebotomist, Annesa, was fantastic. My veins are tricky, but with her, I hardly felt a thing.
brought my two year old daughter here to see Dr Guzel because the urgent care facility made the appointment for us for a follow up. all he did was tell me we needed to go to texas childrens because he does not see children. and now i am …
I would like to thank Kiarra a phlebotomist at the Fondren clinic. She did my lab draw yesterday and did a wonderful job. She was pleasant, professional, and reassuring. Her lab stick was quick and virtually painless. Thank you Kiarra!
They insist on collecting a coinsurance payment before services are performed and billed, even if a coinsurance is not due under your policy. They over-collected and refused a refund “as long as I was still a current patient.” I continued …
Well, I was referred to Dr. Johnson after I was admitted into the ER last month for severe throat & ear pain. The nurses & staff were great. Dr. Johnson was a very pleasant individual. He answered all of my questions & really put me at …
I would like to compliment Mikia Rivers, a phlebotomist in the lab. I have rolling veins and she was able to find my vein in one try. She was very pleasant and patient. Thank you Mikia.
Chelsea did a wonderful job making me feel comfortable and no pain today when taking blood. A+++ service. Very professional!
The facility look old. I waited a long time to see my doctor. My appointment was at 1pm and I didn’t get seen until 2:03pm. I only had an X-ray to do today and I wasn’t able to leave until 3pm. Two hours in this office just to be seen and …
Dr. Matthews Ninan is reminiscent of doctors that made house calls. He is a great listener and you truly feel like family instead of a patient. If you are an Andy Griffith fan; Dr. Ninan makes you feel like you’re in Mayberry USA.
Came in to see Dr. Yang for annual exam. Wait was minimal and paperwork was easy to fill out. The assistant Aleshia was very nice to me and explained all my questions. Great front desk personality and help in the exam room. I had my labwork …
Dr Shelly Mathurs is the best doctor I had been going to the clinic since I had my thyroid cancer and removed in 2010. I started out with another doctor but she had so many patients and turn me over to Dr Mathur. I always got the best treatment there. I have moved out state I wish that I could have my doctor here.
I have been going to Hillcroft Medical Clinic for a few years now to see Dr. Daisy Granados. My experience over the years has been absolutely amazing. All my life I have felt like I was just another # in a quota they must fill every day. …
I have been going to this place for a very long time, but now I’m not planning to go anymore due to I noticed that they have been billing me more then twice for an office visit. What they do is that they put the incorrect codes when is …
Makia Rivers phlebotomist was superb this is the best way and painless I have ever had blood drawn. She was patient and professional. Thanks for having her here today. This will make return again
Jasmin was an excellent phlebotomist who answered my questions and performed the blood draw with very little discomfort! One of the best lab experiences I’ve had there. Thanks.
Jasmin was pleasant and very nice. Very professional. She walked me through the entire process. I wish she could always draw my blood. …
Jasmine did blood work on me.
Totally awesome! No pain at all
Very pleasant personality …
Organized, easy parking, easy to pay bill, easy to get blood work done, and the best Dr Matthews on the 2nd floor. She had helped me so much. She is open and listens to my needs. Thank you so much Gods blessings
Susan Mathew is not a doctor at all but someone that has a medical degree. Twice she has come into the examination room and called me by someone else’s name having read the wrong file. She is in such a hurry there is no consultation with …
Had a blood draw at this place. Went very smooth. The phlebotomist, Mikia Rivers, was excellent in her ability to draw blood in the first attempt. What a relief not to have to worry about being poked multiple times in search of a vein.
I hate needles and blood, labwork period. I always tell the Tech , “I’m a hard stick.” After 2 other attempts to draw blood, the 3rd time with Jasmine was successful. The “2” Phlebotomist before her stuck me and failed. They brought in the “Pro” and yes she was. The lady was very good at her job and very confident. Thank you Jasmine 😊 …
On August 24, 2021, my doctor directed me to the blood office for my annual blood draw. I advised Chelsea/blood tech that I have very small veins. She did an excellent job trying to find a vein to draw my blood but was not successful. …
Dr.Matthew is so nice I went to her for my arthritis . She makes sure that you understand everything that’s going on with yourself. She is very attentive and has Great Bedside manner. She is one of the best Rheumatologist that I have come across .
Asked my GYNO for pain meds and was told the doctor does not write prescriptions! Said I would have to go to a doctor to get pain meds ! What?? I have Never seen a doctor that couldn’t prescribe Ibuprofen 800! They also charged me an …
Dr. Etminan and his staff were excellent in treating my sciatica and ruptured disk! His nurse, Sherold, was exceptional in coordinating my appointments and making sure my FMLA paperwork was taken care of and one of the nicest people you …
First visit with Dr. Susan Mathew was amazing & very easy to communicate with. Thank you Dr. Mathew & staff! She listened attentively to my concerns & issues re: rheumatoid arthritis & thoroughly following up with the diagnosis & solutions to remission. Thank you again Dr. Mathew for your knowledge & concern!!!
If you’re looking for a personal physician Dr Rohit Varghese is fantastic!!! I’ve spent so much time with the wrong doctor and looking for someone on my insurance who won’t shuffle me off to his Physician Assistants. Dr Varghese takes …
Mikia Rivers is the best Phlebotomist I have had, ever. She listened and made the environment calming. I did not feel a stic when she drew my blood. I was very surprised how good she was. I have had plenty of blood work done in several …
Jasmine was awesome. I am very afraid of needles. She had to draw many vial blood. Not only did I not feel it when she inserted the needle but she had great conversation skills so I didn’t even notice we were done. She was great. I highly recommend Jasmine for everyone, especially those people like me that are afraid of needles.
I love this medical clinic! All the doctors have shared information, the staff is wonderful and when you have to have blood tests done, you don’t feel like you visited vampires! 🥰🤣 …
Did annual lab work at the Sugar Land office. The lab and x-ray department opened promptly at 8am. Name of the phlebotomist that helped me was Annesa. She was very courteous and professional. Blood drawing process was super smooth, and she …
Complete waste of time. I scheduled an appointment for Dr. Yang and waited for confirmation for the appointment which never came. I got a voicemail confirmation for the appointment with no address. I called the number back to get the …
I’m being treated for an Achilles tendinitis at the office of Dr. Mohammad Etminan. The person in charge of my physical therapy program is Kendall. While I enjoyed the work of the entire staff, Kendall really goes the extra mile to …
I had annual physical here today, and my experience X-Ray is horrible. It is the first time that I am asked to take my shirt off and no protection at all. The operator is training an new hire who know absolutely nothing, and due to this …
Don’t ever work in the cardiologist department the staff is rude and disrespectful and the doctor allows the actions because he’s too afraid of getting a new head nurse. If you like disrespectful people this is the place to go
Clean place and efficient service for the most part. If you know your symptoms clearly, you can be in and out of the clinic with the right remedies or medication fairly quickly, but sometimes appointments go overtime and you’ll have to wait. Their lab tests are usually done efficiently and results come in an orderly time.
It’s great clinic! Doctor’s appointment, blood test, urine test, bone density test, all in one place! I like my family doctor but heard she’s retiring in 1.5-2 years 🥲 Called the office today but the doctor was out but her assistant was very helpful. …
I had a knee pain. When I looked for a doctor online, I found Hillcroft with a decent review. I scheduled an appointment with Dr. Pradeep Kodali. I went to the clinic and was asked to go to do x-ray by the receptionist, before the doctor …
Phone etiquette does not exist here I have called numerous times no one says hello I hear talking in the background then they put me on hold. This does not make me feel safe nor do I feel valued if I can’t get my call answered. Dr. Ninan is absolutely amazing however.
My own doctor was out of town so I made an appointment with Dr Lily Yang for annual physical. It was one of the worst experience I ever had. Dr Yang’s front desk lady Lakasha is extremely irresponsible and unfriendly. I requested to talk to …
Doctor Lily Yang She is the worst doctor I ever seen. I never seen doctor is like that. She is 32 unprofessional, she doesn’t know any information and lack of experience. She is bad attitude and all information from the clinic is not …