Hilliard Family Medicine, Inc., Office of Drs. Jeu, Heinelen, Efaw, Miller, Watkins and Chidester. Located in Hilliard, OH, we offer comprehensive … See more
Read More| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
3958 Leap Rd Ste 101, Hilliard, OH 43026
They only seem to care about making money and the staff seems bothered by you all the time.
Dr Heinlen is the only doctor that can keep me well!!!
Great people that helped me out at Hilliard Family Med. I’ll be coming here for now on!
I would highly recommend Dr. Michael Miller. I wanted a local doctor who was somewhat close to my own age and close to home. Very easy to talk to about everything.
Great doctors who I trust and have been seeing for a long time. Quick and easy to make an appointment.
I would NOT recommend this place. The nurses at the front desk are very arrogant and unfriendly. My husband got a pneumonia shot without even discussing it, of course they charged for it anyway.
Dr. Miller is excellent. Very personable… calls with test results or concerns. Takes time to understand any problem and is thorough. Staff is friendly as well.
The staff is great and helpful. I never wait long either in the waiting room or on the phone. They answer the phone quickly and are responsive to what I need. The NP I see is friendly, knowledgeable, and professional. I will continue going to this practice.
Doctor Watkins is anazing! Appointments are scheduled quickly, and wait time in the office is minimal! The staff is always happy and extremely helpful!
Some of the best doctors and staff I have ever dealt with. Always easy to get an appointment and short wait times. Dr. Jeu is one of the best doctors in Central Ohio.
Dr. Efaw is the best! Great staff!
Called to get my patient records for a new job (I’ve gone there 7 years). Customer service wouldn’t help me or give me any options since I was out of state. It’s ridiculous there’s no way for me to access my own personal records when I have all forms of ID to offer.
Have been a patient here since the 1990’s, the doctors here are excellent and have always done the best for me. My primary physician is Dr. Heinlen but I have also seen Dr. Miller, Dr. Efaw, and Dr. Watkins.
Was told I couldn’t get a prescription renewed because it had been too long since they’d seen me, so I called to make an appointment for what I thought was my annual checkup, which would’ve been free. Surprise! They billed it as a prescription appointment, took my weight and blood pressure, and charged me $75.
I’ve been coming here for years. Doctor Efaw has always been great. The front desk staff has always been great. He has a very kind and sweet Medical Assistant. Highly recommend Doctor Efaw and his staff.
I will be looking for a new doctor’s office after today. I’ve had an ear infection that has been treated with several medications with no effect for over 2 months. I came in today and after seeing the doctor, I was told to come back in 3 weeks to see how I’m doing. No new medications to try, just come back in 2 or 3 weeks.
I called on a Saturday night after trying to renew my prescriptions at Kroger Rome hilliard Rd where my wife and I ALWAYS get our medications and finding out I again had no refills and left a message that none of my five medications had …
I’ve been going to Dr. Jeu for a very long time. Although I do not go every year and honestly only go when I am having an emergency, his office always fits me in on the same day. Dr. Jeu is very easy going and funny. He really puts me at ease. If I could give him 10 stars I would!
Dr. Efaw has been great but how they’re running the office staff is terrible. Some things you can chalk up to Covid 19 but not everything. They don’t answer the phone anymore and work off voicemails. They don’t seem capable of adapting to …
Ive been going here for years. I see Dr. Efaw who I highly recommend, he always listens to me and if anything has ever been an emergency they have always made time for me somehow. Always thorough on my exams, I never feel like a “number” being rushed in and out. Ive never had to wait long periods of times either.
I spent several years as a patient of Hilliard Family Medicine. I went through a few month period of missing mail and voicemail’s. During this time Hilliard Family Medicine apparently reached out to make me aware of a $152 balance. For …
Dr. Miller has absolutely no concern about his patients. I am having issues with insurance and a prescription. When I asked Dr. Miller for his help I was told that was not his specialty so he could not help. He has renewed that prescription …
This practice has always been difficult, no matter what type of appointment I am trying to schedule there is always hoops you must jump through and there is usually attitude from the staff. They can rarely get me in when I’m available, …
I wish I can rate this for 0 star. My wife went there for a dizziness. Within 10 minutes of seeing a doctor, the doctor was not able to locate the cause. Told her take the motion sickness over counter. We got charge $166 for the visit. …
I’ve been a patient of Dr. Miller for probably about a year and a half. Dr. Miller makes a point to get to know you and is easy to talk to (very rare in a doctor!) He calls you personally for any test results, even when they are all good …
I don’t know where some of these reviews are coming from. I have been seeing Dr Watkins for a decade. The office has never failed to get me in when I am sick. Scheduling a physical and making appointments has never been a problem. I have never had a Dr be as thorough or take my health as seriously as Dr Watkins.
Dr. Ju needs to be investigated for malpractice. I have talked with way too many people and they have all been misdiagnosed by Dr. Ju. I was a patient of his for a couple years and during my visits he would talk a lot about himself. What …
Love this place, I see Dr. Watkins and my husband sees Dr. Miller. They make us feel comfortable and the staff is very upbeat and courteous. Dr. Watkins and his nurse helped me through some health scares (scary to me!!) and take all my …
I followed my doctor over to her new practice from there and THANK GOD. The billing people there are SO rude and have been harassing me over an insurance issue that wasn’t my fault. It’s easier to be on the phone with insurance for hours …
I have been a patient of Dr. Watkins for many years and he is a great physician. He addresses all of my questions or if something doesn’t seem to be working he will make necessary changes or give suggestions of different treatment plans.
I highly suggest being seen at COPCP Hilliard Family Medicine. The physicians are compassionate and caring, before Hilliard Family Medicine joined COPCP they were not in network with my health insurance. The practice was very understanding …
I totally agree with Chad Harris’s review. I very much like Dr. Efaw, but the office is horrible. You’ve got 3 options, none include speaking to a live voice, and if you choose one of the options, no one answers and no one returns your …
Wow, the office staff is absolutely horrible. HORRIBLE. Good luck even scheduling an appointment!! I literally just now tried making an appointment, and I kept pressing the option to “schedule an appointment” it would ring for a second, and …
I went for my second visit for the follow-up. To find out that I have stomach infection. …
Showed up 15 minutes early for my appointment. I was told at reception, despite no communication at all prior about it, that I had to be there 30 minutes prior to my appointment. This was not stated during the initial call, during the pre …