I was trying to avoid going to that clinic for as long as possible. There is a very long wait time every time I go. Today I was just waiting in the lobby for almost 50 min. After the exam I was told to wait 10-15 min which ended up to be …
I had a sudden change in my eyes and was able to get in within a couple of hours. They were able to relieve my anxiety. Thanks for squeezing in a visitor to your city.
I was able to get new lenses and frame this year after i got new lenses put in my old framed beforw they got broken and it didnt cost me anything at all
They need a front desk staff over haul. In the clinic and Optical Department. Rude, unprofessional, and nasty attitudes. Taking my good insurance and $$ elsewhere.
I have been going to Dr. Goins for years and have been very pleased. I would recommend this Dr. and clinic to anyone who wants to feel safe with the care of their eyes.
The personal attention I received from Kelly was WAY beyond my expectations. His professional demeanor and efficient service was terrific. Give him a HUGE Gold Star !
I was in and out Quickly (which is not always the case with that office) .Everyone was very professional and everything was explained to me to I am extremely happy with the results
I have been a patient at Hillsboro Eye Clinic for many years and have always received excellent care. I would recommend them to anyone seeking expert eye care.
Great Place, the doctor did eye surgery on my fatherinlaw and restored his eyes to 20-20 and no glasses, even reading glasses at 75 Y/O
FANTASTIC SERVICE, OFFICE, AND DOCTORS BEST EYE CLINIC I HAVE EVER SEEN CRAIG M WOOD
I am convinced that Dr. Goins saved my sight when I contracted the shingles virus with a lesion in my eye. Even though he is extremely busy I felt that my care was made a priority based on the severity of my condition. I won’t trust my eye care to anyone else anymore.
This office feels like you are being shuffled thru like cattle at an auction. They have to many people placed in front of you that you don’t get the confidence in what you are hearing from them. Took my son in and he had to see 4 people …
Have been going here for many, many years and have always had excellent service and care. With my eyes and the problems I have, it is critical I have a dependable place to go to for my care, and this is it.
Excellent:, current in latest skills in her specialty and technically very competent. Takes a serious interest in making sure the patient has a full understanding of the problem and treatment options;
Hillsboro eye clinic has some very dedicated professional ready to help you with all of your needs regarding your eyes.. so don’t go just go anywhere.. for after all, you only have one set of eyes..so let the pro’s at Hillsboro eye clinic …
I had a wonderful experience here with my son who is 7yrs old. Dr. Gard was great. All of the staff were kind and helpful. I would recommend them to anyone.
I have been a patient at the clinic for about 15 years, and I have always been treated extremely well. There is never a wait for an appointment, and staff are pleasant and professional!
The office is filled with staff that is very courteous and friendly. The appointments usually have ver ylittle wait time and the doctors are excellent.
If you need cataract surgery I would not come here. Chad Goens, their cataract guy, literally said cataract surgery implies a total loss of accommodation with only one focus point. When I brought up bi-focal and multi-focal lens research, …
All the staff I encounter are professional, skilled and most of all, friendly. They take care of you like family. They have developed the ability to blend professionalism and personal relationship. They are Good!
They are very professional, and friendly. The Doctors are very friendly & knowledgeable!
I would recommend them to anyone, in fact I have already done so !
Thank you Dorcas F Copley
Dr Mary Defrank is helpful in getting the right Rx for my eye glasses. She helped with my dry eyes and her team are nice and they don’t rush you to another client.
I’ve been a long time patient here and I’m extremely disappointed in the way it’s being run now. I was in a few months ago asking for a copy of my eye glass rx and I was told I needed to pay $20 for it. I can go on about how the eye assistant was rude but won’t. This clinic has really gone downhill.
We love to have continued care with Dr Mary DeFrank. She is very honest, easy to understand and just very open to questions. We will continue to drive from Seattle to maintain our close and caring attention from this very fine …
Don’t waste your time making an appointment here so you’re five minutes late they will refuse to take you after waiting a month for an appointment I went to the wrong clinic because they have two clinics and The receptionist just gave me her black And act like she was talking to somebody else I tried to explain but she didn’t care
Our family has been patients of Hillsboro Eye Clinic since 1982 and we still are ….. have always had excellent care from dedicated, knowledgeable professionals and staff.
Despite having received wonderful service at this clinic for many years from Dr Helzerman, now retired, I am leaving this practice as a result of their billing practices. They seem unaware there has been much economic hardship the past …
The Doctors at Hillsboro Eye Clinic saved my sight. I have AMD and had it not been for their quick diagnosis and treatment I would not have my sight today. I absolutely love everyone there.
I arrived 10 minutes before my scheduled appointment, and my appointment started on-time. U was in and out quickly due to the efficiency of the friendly and competent staff. I plan on continuing my relationship with this office for the forseeable future.
I came to the HIllsboro Clinic to determine whether I had Glaucoma or not. I was very concerned when I came in on my first day. And I do have this illness. But now I feel at ease thanks to the kind, respectful and professional care of Dr. …
My family has been going to Hillsboro Eye Clinic for years. They are friendly, helpful, and kind. I have moves from Vernonia to Saint Helens, Braverton to Forest Grove and still choose to take my business here although there are cloaer options. I recommend them to any one who will listen!
Great overall. Dr. Finley and all the staff are concerned and accomodating with scheduling. 1:1 with the doctor is quality. Thank you for serving my mother in such a warm and caring way.
My husband was seen as a new patient, never will we go there again, the 2 girls checking you in are extremely unprofessional and rude! 2 weeks after appointment we received a bill for $343…(after checking TWICE before his appointment …
Staff was nice…but really….never go to Hillsboro Eye Clinic if you don’t like throwing 2 hours of your life away. Appt at 3:30 and I didn’t leave the place until 5:25. That’s almost 2 hours! Never in my life have I been to an eye doctor …
When I was inquiring about very specific glasses, Stormy was very helpful and didn’t make me feel rushed or pressured to buy from them. Allan looked into being able to get me the glasses I needed from a lab and called me back with the information. Thanks for great customer service!
Dr. Gard is wonderful. He is responsible for keeping my eyesight from deteriorating further. The staff that work at the clinic are kind, compassionate and professional.
It can be overwhelming when parents age and not knowing what the best options are. The providers do such an excellent job of explaining the pros and cons of every procedure. We are so thankful that we are in good hands.
I have been seeing Dr. DeFrank for many years. Always a great experience. She and her staff take the time to discuss options and help me pick the best one for my lifestyle. I recently began using “readers” for upclose vision and while …
I am a new patient at this clinic but I’ve been wearing a contact lens to treat a medical condition for over 15 years. I recently needed a new contact so I made an appointment with them. My initial appointment was standard and they ordered …
I had never been in a eye clinic before till I got my eye irritated from sand, so I went to Hillsboro eye clinic and they were really nice all professionals.
They took care of me as soon as possible. …
I have always loved Hillsboro Eye Clinic everyone is very friendly and welcoming. We have had eye care there for many years and hope to continue having them for our eye needs. They are five star for sure.
I have been here many times ans this last time wasn’t so bad at the doctors section, but at the optical section, there was a very rude receptionist there. I was there today on 11/16/2018 and after my exam, I walked over to the optical to …
I have been a patient here for over 15 years and have experience the greatest level of customer service. The eye doctor (Dr. DeFrank is who I see) really takes her time ; you feel like you’re the only patient.
By my mistake I came at a wrong time – yet the team did everything they could to attend me knowing that I have over 1 h of travel time to get there. I continue to come to Dr. Gard and his team because they are EXCELLENT. I appreciate their professional yet caring and close attention.
I’ve dealt with both clinic sites, mostly Main Street Hillsbro. I have always been treated wonderfully. I’m in a wheelchair and they accommodated me without
Making me feel like an inconvenience. …
Dr. Gard is a wonderful Eye doctor, very professional and kind. He counseled me on all my options for my cataract surgery in an understandable way. I am very happy with Dr. Gard!
Picked up glasses and case for my 3 year old and walked out of the office with my child but no case because my wife was still in the office getting frames for our middle child. Wife and other child got in the car and we went home. Once …
I have been seen here for the last few years for convenience only which had been fine. Somehow my annual visit was changed from a routine eye exam to an automatic medical eye exam unbeknown to me. I really couldn’t see any difference in …
I’ve been going to Hillsboro eye clinic for over 20 yrs. I have always had superior care, and wonderfully caring attitudes from all who work in the clinic. They are very educated and helped with all my eye care needs.
Doctor Finley and his assistant were amazing! He was extremely professional, polite, knowledgeable, and friendly! He took great care of me, performing an emergency eye surgery on me. Thank you for everything Doctor Finley!
My advice: Go ANYWHERE BUT HERE for Your eye care needs. Lousy work in my opinion, glasses they made for me actually worsened my vision, the doctor (Dr. Finley), was rude and compared me to a dog on my first visit, (seriously), stated that …
I had been getting my glasses here for years and went in to get them tightened. This was the first time I had seen this certain receptionist in the eye glasses area, who to put it simply, was condescending and not very kind or helpful. This …
I have long been a patient of the Hillsboro Eye Clinic and have always been very impressed by the professional yet at the same time personal service I get there. Never a complaint from me! And having two offices gives me nice options when I book an appointment.
I’ve been going here for years. The staff always has been very responsive and respectful. The medical care and advice has been excellent with a “we care for you” attitude. Each time I’ve been there they have updated equipment to assure that advanced medical device technology is available.
Hillsboro eye clinic is a one stop convenience. Excellent optometrists and opticians. Dr. Defrank has been checking my eyes for 6 years, she is very knowledgeable and friendly. She did both of my cataract surgeries . I have nothing but great referrals to her.
Great service! Everyone was very professional and friendly. Dr. Mary DeFrank is very thorough and explains diagnosis completely. I have also been able to get in on short notice, if I was having a special issue with my eyes. That is very important to me. I would highly recommend this clinic!
I love Hillsboro Eye Clinic.. They have been so helpful with all my issues.. Everyone is so caring and want to make sure you are well taken care of.
I recommend that if you need to see Dr for any eye problems you need to go to Hillsboro Eye Clinic
I love this location!! Super clean and they are so accommodating!! Best service and staff hands down!!! Thank you always for a great experience and helping me!!!
I probably could have posted a better review. However my experience with this location is one of neglect. I called 3 months prior to set up an appointment for my daughter. I got several messages back and forth only to find out about a …
Hillsboro Eye Clinic has been taking care of my eyes for many years. My exams are thorough, any tests needed are done & when I need or want a new pair of glasses, their Opticians have a wide selection of frames & excellent service.
From the moment I stepped in, every single person in that clinic was professional, with a smile on their face.
they took their time to the tests and they were very thorough. …
I have gotten exams and glasses before with decent service. Time came again to get glasses and this time I hadn’t received them in the two week time I had been given. I called to check and was told they had to re-do them. I was told it …
The Hillsboro Eye Clinic is my family’s go-to place for eye care. The doctors are top-notch, the staff is friendly and professional and I’ve always been given good advice and a call/text when I needed to come in for future appts. I highly …
I trust my vision to be well taken care of by Dr.DeFrank and the professional staff at Hillsboro Eye Clinic. They follow the CDC guidelines for Covid-19 safety and their online scheduling made it easy for me to make an appointment that fit my needs.
I have been a patient since the 70’s with Drs Helzerman and Goins because I have elevated eye pressure. Medication prescribed and used faithfully has resulted in good visual fields and minimal damage at my advanced age. Both doctors have been a pleasant, competent experience.
I have been coming here for several years. The doctors are great however the check in system is a bit crazy. You self check in through a computer system that requires you to input your information every single time you come in. I will say that the folks who help with getting new glasses are always amazing.
I haven’t been to the eye dr in years, I was a little nervous to go. But the staff and Dr I saw were so nice and instantly made me feel better! I am happy I went to Hillsboro Eye Clinic😊 …
Absolutely atrocious service. And to top it off was given a text to come and pick up my glasses between 8-4 showed up just passed 8 to be told I have to wait for the optometrist to get it to my sure the $500 glasses fit before I can leave with them. Every time I show up here it is more ridiculous.
My recent visit to the Hillsboro Eye clinic was very positive. My appointment was on time, the staff were great, and everything was handled very professionally. Seems to be a well run clinic.
I have gone to Hillsboro Eye Clinic for many years and have always had a good experience at both locations. The wait time has always been reasonable and the staff helpful and friendly. My experience with Dr. Goins is beyond my …
The entire staff at Hillsboro Eye Clinic are warm, helpful, knowledgeable and cordial to all. Very nice people and explained in detail the tests I received. I felt very comfortable.
With all the cautions in place due to covid 19 I found Hillsboro Eye Clinic very professional in their receiving me as a new patient. My wait time was alot shorter than what I expected and the staff went over everything with me so I …
I have been going to see Dr. Scott for about 5 years and have always recieved great service and I trust his knowledge and abilty. He made my two cataract surgeries a very easy event and have always been treated with kindness, professionalism and courtesy. I highly recommend Hillsboro Eye Clinic and Dr. Scott!
Going to the Hillsboro Eye Clinic is always a pleasure! Everyone is professional and personable! We have always felt the doctors that have provided care for us are genuinely concerned and have given us the best possible service available!
Dr. Gaard has been excellent to irritate family. I have seen him twice now in 10 years for medical eye related issues. Both my mom and step mom had him for their cataract surgeries. He gave them the option of having corrective eye …
Both the eye clinic and eye glass shop misgendered my child and deadnamed entire visit. This continued even after being corrected, called beforehand to verify, and texted to make sure my child wasn’t traumatized by a Healthcare place. They …
Dr Garrette Scott at HIllsboro Eye Clinic is great. Very personable, answers all my questions and explains things well. He did my cataract surgery also and the surgery couldn’t have gone better. I didn’t feel a thing and had no pain or problems after the surgery at all.
I have used this practice for more than 10 years with full confidence.
However, I recently had quite a bit of delay and mix-up in communication. After weeks of waiting and frustrating phone calls, management and the doctor resolved my case quickly.
I was having a problem with swelling and a bump on my eye. My eye doctor was not available so they referred me here. They got me in right away with Dr. Scott. I arrived early. Front desk helped me fill out new patient paperwork. As soon …
Best eye clinic ever. Dr. Scott is fantastic and his staff is well trained and very professional. I was very anxious about my cataract surgery but Dr. Scott and team got me through it with ease and NO pain. If you have eye issues, Hillsboro Eye Clinic is the only place to go.
Dr. Finley is a great physician because he takes the time and effort to provide the highest level of care. He really focuses on me as a patient and a person! I feel so lucky to have him as my ophthalmologist!
I’m happy to share my experience of the professional and very caring attention I’ve received on each and every visit. You feel comfortable and well cared for on each visit and, I trust the Dr and all those who have been a real part of my …
Excellent Service from Front Desk. Excellent Service / treatment from Dr’s Assistants. My only hold back from a 5 star, from my visit today, was …I felt a bit rushed by the very Decorated Doctor Mary DeFrank. I was impressed by her …
Really impressed with the professional but relaxed, attentive environment. The most competent technician I’ve ever had the pleasure to experience and loved Dr Finley. Already did recommend someone who I knew would appreciate it all – my husband!
Hillsboro Eye Clinic is the best eye clinic in all of Oregon. Professional staff and you are seen promptly.
Dr. Chad Goins is our doctor. He is perfect! Always does a thorough exam and …
The Staff are very courteous, and helpful. The Doctor was phenomenal ! I’m a huge baby when it comes to needles and or Doctors especially when they are coming at my eye and I can’t look away ! ZERO issues here other then kicking myself for not going sooner. GREAT JOB EVERYONE !!!
We have been using Hillsboro Eye Clinic for over 20 years. We’ve brought our kids as they were growing up and the staff have always been wonderful. As we’ve gotten older, our eyesight has gotten worse and I’ve found that having prescription …
This clinic is great. I called first thing in the morning for an urgent appointment for my 5 year old and they were able to squeeze us in. From the receptionist to the technician to the eye doctor. Everyone was great and really put my 5 year old at east during a stressful eye situation. We left happy with healthy eyes.
Dr. Mary DeFrank was mindful of my light sensitivity from a TBI. Explained things sometime more than once as I don’t always process as well anymore. I appreciated that. I do recommend her over the other ophthalmologists that I’ve seen in …
My largest issue is the method of your check-in and asking for my license each and every time. The scanning of everything all over on each visit is redundant if we have been coming there for years. Long wait times to be seen and have to …
This is a nice location, and the staff is very welcoming and helpful. Waiting time is minimal while the attention is exceptional. I really like it here.
If you have a little one, go see Val the optician for any frame/fitting! My 2 year old has very uniquely challenging vision needs and Val worked hard to make sure that our insurance and the lab were on board with my daughter’s needs. She …
I was going to a different provider up until 2 years ago when I figured out the lab they were using was producing garbage lenses. I thought for a while my eyes were going. I had impaired night vision, double vision, starbursts from …
They came to my rescue! I cannot rave enough! I have been so blind after my glasses broke a month ago! It makes me say prayers to all those whose fix isn’t as positive as mine! …
The staff is courteous and friendly, the doctors are willing to answer questions, and in general it’s a great experience. I’m glad they’re my eye clinic.
Thank you to the staff at Hillsboro Eye Clinic! I was having a flare up of an eye condition that hadn’t needed treatment for a while but they got me right in and addressed all my needs the next day. I was impressed with the efficiency, …
I appreciate the multiple options for setting up appointments. I work for call center, so being able to text to set up an appointment was extremely helpful. The provider gave me multiple options for times and locations available. The self …
At one time, they were the best in the region. Now, I’m not certain what has happened… but they appear to have been taken over by shysters who are only interested in your money. …
I saw Dr. Ross Passo yesterday. He’s very kind and compassionate. I checked his background and am extremely impressed with his credentials.
He diagnosed cataracts and recommended that I have surgery. He’s young so I …
(Translated by Google) Safe, efficient, kind.
(Original)
Safe, eficiente, kind.
I was trying to avoid going to that clinic for as long as possible. There is a very long wait time every time I go. Today I was just waiting in the lobby for almost 50 min. After the exam I was told to wait 10-15 min which ended up to be …
Dr Ross Passo is awesome. Great bedside manner, funny and sharp!
Nice people
Great service
This place is amazing!
Excellent
Excelent
Helpful and caring professionals.
Great customer service
The
Very friendly and informative.
excellent care and service
Excellent
Very professional and courteous
Very nice
Super competent group of professionals!
Very nice. Easy to work with.
Very friendly service and caring.
Very helpful staff, good service 👍 …
People there are very friendly and helpful
Everyone is so friendly, professional, and caring.
excellent service with caring; knowledgeable people!!
Very good Dr.s and staff.
Professional staff. Knowledge doctors.
Great customer service. It can get crowded at times.
friendly welcome and overall pleasant environment. : )
My first time there and everyone was awesome!.
Very friendly, professional and competent staff!
Excellent care with the doctors & the staff.
I liked how they put on a little movie while the kids wanted for there eyes to be done
Good place to go to have your eyes exam and treatment
Very professional and detailed. Initial eye / vision exam.
Hillsboro Eye Clinic are very thorough and friendly.
I like the online registration, friendly staff & great care
Very professional, courteous service. I’ve been a client for over 30 years.
It is an office where patients are treated considerately, listened to, and needs cared for.
There doctor is above par….great guy and gets the job done.
I have trusted them for years. even when I moved out of town I still came back to them for care.
Doctor and staff kind and very fast at getting me in and out and on my way
I have been treated with such care and concern.good staff not long wait times.
Great place for eye care. Many of my friends also go here.
Very fast kind && professional!
Super nice staff! Second time here and I feel very well informed and taken care of.
Friendly, and very compassionate. Made it a good experience
Great Doctors and staff. Saved my wife’s vision..
Excellent staff, technicians, and Doctors. Grateful for their excellent service.
I always receive great care here! I highly recommend them!
I was seen by Dr. Gard at Hillsboro Eye Clinic. I was so impressed with the time he took to explain everything to me.
It’s a very good place to get check but they are very bad with their appointments. They take a long time to call people in
I received immediate attention when I went in for a eye issue. Care was professional and met my needs
The technician (name started with M) was a “10”. She was very caring and friendly.
Dr. Defrank is an excellent provider, I had here for many years.
Doctors and support staff were friendly and very competent.
You probably saved my life by sending me to the ER after your thorough examination. I was having a stroke. Thank you so much!
In the past I have been frustrated with the long wait to see the doctor. Lately, that situation seems better.
Thorough with exam; friendly and professional. Able to checkin online the night before my appointment
I have been a patient here for about 8 years. I have never had the issues that some other people who wrote reviews have had.
Long wait 2 hours appointment. Exhausting.
Excellent and professional service with friendly staff. Dr. DeFrank is amazing.
Professionals all the way. Very prompt and courteous service as always.
All stars, staff ,Dr, and facility were phenomenal, even though I was an out of town patient. Thanks!
Dr. Gard has been very good with my eye problems as well as other family members.
The quality of service is impeccable. Great please to have your vision needs taken care of, for yourself and the rest of the family.
They always get us in on time, pay attention to the patient…even a child…in and out, always respectful and accurate.
Short wait time. Friendly, informative staff. Dr. Lumaco did a very thorough exam.
Excellent ophthalmologist. Very nice, kind, explains everything.
Professional, friendly staff ensure a “feel good” doctor visit.
The doctor explained thoroughly, took time to answer my questions and I left confident in my decision for my baby daughter.
Dr Defrank is friendly, thorough and an excellent doctor. Wouldn’t go to anyone else.
Over the years Dr. Gard and staff have actually saved my vision! From reattaching a torn retina to cataract surgery with implant. Thank you!!!
Dr. Scott was very business like. He could be warmer.
The whole staff was very professional and all my eyecare questions were answered!
I like how they treat you as you walk in, welcoming you. I don’t have to wait that long to see the doctor either
Dr. DEfrank is exceptional. The receptionist could use some c/s training
Great glasses repair. Quick and thorough.
The people in this company are the best. Very professional. Great employees. Tim Gard is the best eye Dr.
The most amazing collection of staff and doctors who will take care of you and treat you right!
The staff were very understanding with my 7 yr old and went out of their way to help us find the perfect frames.
They got me in quickly. The staff are very nice. They found the problem and resolved it. These folks are top notch.
Kind professional staff. Dr Defrank is the best eye doctor I have ever gone to.
Always friendly and helpful staff, Dr Gard is a terrific doctor, have been a patient for many years.
The staff is very professional, but friendly. I would recommend Hillsboro Eye Clinic to everyone.
Really like Dr DeFrank. She is pleasant informative and I am confident in her abilities.
These guys have been my eye doctors for over a decade now. Always prompt, professional and very caring.
I had cataract operation and could play golf ⛳ again now I have a detached retina and a referral hope all goes well I have completed confident
Dr.Scott is the best eye Doctor I’ve ever had and the clinic staff is amazing
Excellent customer service from all the staff. Dr Scott was very skilled at getting at getting my correction perfect. Great results.
The wait was a little bit too long but the rest of the service was great
Definitely top of the line doctors. I have been seen by a couple of doctors at this clinic and they were all amazing!
I appreciate this office so much. Staff are friendly and caring, Dr. Lamaco saw me on short notice when I had a perceived serious eye concern.
I had a great experience here. Dr. Scott is top notch and the staff is very kind. Thank you.
I had a sudden change in my eyes and was able to get in within a couple of hours. They were able to relieve my anxiety. Thanks for squeezing in a visitor to your city.
I was able to get new lenses and frame this year after i got new lenses put in my old framed beforw they got broken and it didnt cost me anything at all
I like the wonderful cheerful staff
My doctor is very personal caring and a wonderful surgeon
I am so pleased with my eye lids
All staffers are efficient, understanding, patient and concerned that all my questions are answered. My welfare is most important.
I’ve been going to Hillsboro Eye Clinic the last 5 yrs. They’re great, convenient, and professional. I would highly recommend them!
Very impressed for my first visit. Hope it continues.. Would leave 5 stars, but hey, it was my 1st visit. I did refer a friend to the clinic.
Dr. Garret Scott is the reason I keep coming back to Hillsboro Eye Clinic, he also has a great staff assisting him.
Everyone in this clinic was wonderful. Doctor Scott and his team understands my situation and tried to help patiently.
They need a front desk staff over haul. In the clinic and Optical Department. Rude, unprofessional, and nasty attitudes. Taking my good insurance and $$ elsewhere.
I have been going to Dr. Goins for years and have been very pleased. I would recommend this Dr. and clinic to anyone who wants to feel safe with the care of their eyes.
Helpful, professional, and friendly. They also have a nice selection of frames. I would recommend this clinic to anyone.
Excellent eye clinic. Friendly, compassionate staff
I receive excellent care for bi-lateral retinal dtachment and juvenille retinal schesis. They are thorough and caring providers.
The personal attention I received from Kelly was WAY beyond my expectations. His professional demeanor and efficient service was terrific. Give him a HUGE Gold Star !
Very friendly, professional and helpful! I am glad I switched to this clinic; I wish I would’ve done so sooner.
I felt quite safe at the clinic. The staff was very professional and efficient, followed safety precautions.
I was in and out Quickly (which is not always the case with that office) .Everyone was very professional and everything was explained to me to I am extremely happy with the results
I have been a patient at Hillsboro Eye Clinic for many years and have always received excellent care. I would recommend them to anyone seeking expert eye care.
Great Place, the doctor did eye surgery on my fatherinlaw and restored his eyes to 20-20 and no glasses, even reading glasses at 75 Y/O
FANTASTIC SERVICE, OFFICE, AND DOCTORS BEST EYE CLINIC I HAVE EVER SEEN CRAIG M WOOD
I am convinced that Dr. Goins saved my sight when I contracted the shingles virus with a lesion in my eye. Even though he is extremely busy I felt that my care was made a priority based on the severity of my condition. I won’t trust my eye care to anyone else anymore.
Everyone was nice and professional from the time I checked in. Thoroughly enjoyed Andrea’s professional care, pre-exam, and friendliness.
Self check in was easy, everyone was friendly and Dr. Goins was great.
This office feels like you are being shuffled thru like cattle at an auction. They have to many people placed in front of you that you don’t get the confidence in what you are hearing from them. Took my son in and he had to see 4 people …
Have been going here for many, many years and have always had excellent service and care. With my eyes and the problems I have, it is critical I have a dependable place to go to for my care, and this is it.
Excellent:, current in latest skills in her specialty and technically very competent. Takes a serious interest in making sure the patient has a full understanding of the problem and treatment options;
Hillsboro eye clinic has some very dedicated professional ready to help you with all of your needs regarding your eyes.. so don’t go just go anywhere.. for after all, you only have one set of eyes..so let the pro’s at Hillsboro eye clinic …
Had a great experience with eye exam. Hillsboro Eye Clinic made me at ease and answered my questions. Great clinical group.
I had a wonderful experience here with my son who is 7yrs old. Dr. Gard was great. All of the staff were kind and helpful. I would recommend them to anyone.
I have been a patient at the clinic for about 15 years, and I have always been treated extremely well. There is never a wait for an appointment, and staff are pleasant and professional!
Dr. Gard was amazing! Very professional, thorough and personable. The staff was also very nice, professional and friendly. 10/10 would recommend!
The office is filled with staff that is very courteous and friendly. The appointments usually have ver ylittle wait time and the doctors are excellent.
If you need cataract surgery I would not come here. Chad Goens, their cataract guy, literally said cataract surgery implies a total loss of accommodation with only one focus point. When I brought up bi-focal and multi-focal lens research, …
Wonderful care! Treated with respect, answered all my questions thoroughly. Upon leaving I felt I had received the best possible care.
Ever since I moved to Hillsboro, I have been going to Hillsboro Eye Clinic. I have had excellent care from the whole staff. Highly recommend!
All the staff I encounter are professional, skilled and most of all, friendly. They take care of you like family. They have developed the ability to blend professionalism and personal relationship. They are Good!
Staff is very professional and courteous. I love going here for my eye appointments. COVID SAFE for sure!!!
I love dr Gard. He is so nice and a wonderful doctor. Would never go anywhere else. Cataract surgeries went great!
They are very professional, and friendly. The Doctors are very friendly & knowledgeable!
I would recommend them to anyone, in fact I have already done so !
Thank you Dorcas F Copley
Dr Mary Defrank is helpful in getting the right Rx for my eye glasses. She helped with my dry eyes and her team are nice and they don’t rush you to another client.
Went in for an emergency pretty much. Had a abrasion on my cornea. I received outstanding care and service. I highly recommend Hillsboro Eye Clinic.
I’ve been a long time patient here and I’m extremely disappointed in the way it’s being run now. I was in a few months ago asking for a copy of my eye glass rx and I was told I needed to pay $20 for it. I can go on about how the eye assistant was rude but won’t. This clinic has really gone downhill.
Hillsboro Eye Clinic has really great staff. They show so much kindness and patience with my grandma who suffers from Alzheimers.
We love to have continued care with Dr Mary DeFrank. She is very honest, easy to understand and just very open to questions. We will continue to drive from Seattle to maintain our close and caring attention from this very fine …
Don’t waste your time making an appointment here so you’re five minutes late they will refuse to take you after waiting a month for an appointment I went to the wrong clinic because they have two clinics and The receptionist just gave me her black And act like she was talking to somebody else I tried to explain but she didn’t care
Our family has been patients of Hillsboro Eye Clinic since 1982 and we still are ….. have always had excellent care from dedicated, knowledgeable professionals and staff.
Good customer service
Everyone was friendly
Despite having received wonderful service at this clinic for many years from Dr Helzerman, now retired, I am leaving this practice as a result of their billing practices. They seem unaware there has been much economic hardship the past …
The Doctors at Hillsboro Eye Clinic saved my sight. I have AMD and had it not been for their quick diagnosis and treatment I would not have my sight today. I absolutely love everyone there.
I arrived 10 minutes before my scheduled appointment, and my appointment started on-time. U was in and out quickly due to the efficiency of the friendly and competent staff. I plan on continuing my relationship with this office for the forseeable future.
I always get great eye care at Hillsboro Eye Clinic. Dr Paul Finley and his staff are professional, thorough, friendly.
The most incompetent office staff I have ever seen. Or dishonest crooks, I’m not sure which. …
Great eye clinic. Very caring and professional. Excellent selection of glasses. Staff takes their time, making sure your go glasses fit right.
I came to the HIllsboro Clinic to determine whether I had Glaucoma or not. I was very concerned when I came in on my first day. And I do have this illness. But now I feel at ease thanks to the kind, respectful and professional care of Dr. …
On time and efficient service. Concerns were addressed
My family has been going to Hillsboro Eye Clinic for years. They are friendly, helpful, and kind. I have moves from Vernonia to Saint Helens, Braverton to Forest Grove and still choose to take my business here although there are cloaer options. I recommend them to any one who will listen!
Great overall. Dr. Finley and all the staff are concerned and accomodating with scheduling. 1:1 with the doctor is quality. Thank you for serving my mother in such a warm and caring way.
My husband was seen as a new patient, never will we go there again, the 2 girls checking you in are extremely unprofessional and rude! 2 weeks after appointment we received a bill for $343…(after checking TWICE before his appointment …
Staff was nice…but really….never go to Hillsboro Eye Clinic if you don’t like throwing 2 hours of your life away. Appt at 3:30 and I didn’t leave the place until 5:25. That’s almost 2 hours! Never in my life have I been to an eye doctor …
When I was inquiring about very specific glasses, Stormy was very helpful and didn’t make me feel rushed or pressured to buy from them. Allan looked into being able to get me the glasses I needed from a lab and called me back with the information. Thanks for great customer service!
Dr. Gard is wonderful. He is responsible for keeping my eyesight from deteriorating further. The staff that work at the clinic are kind, compassionate and professional.
It can be overwhelming when parents age and not knowing what the best options are. The providers do such an excellent job of explaining the pros and cons of every procedure. We are so thankful that we are in good hands.
I have been seeing Dr. DeFrank for many years. Always a great experience. She and her staff take the time to discuss options and help me pick the best one for my lifestyle. I recently began using “readers” for upclose vision and while …
I am a new patient at this clinic but I’ve been wearing a contact lens to treat a medical condition for over 15 years. I recently needed a new contact so I made an appointment with them. My initial appointment was standard and they ordered …
I had never been in a eye clinic before till I got my eye irritated from sand, so I went to Hillsboro eye clinic and they were really nice all professionals.
They took care of me as soon as possible. …
I have always loved Hillsboro Eye Clinic everyone is very friendly and welcoming. We have had eye care there for many years and hope to continue having them for our eye needs. They are five star for sure.
I have been here many times ans this last time wasn’t so bad at the doctors section, but at the optical section, there was a very rude receptionist there. I was there today on 11/16/2018 and after my exam, I walked over to the optical to …
I have been a patient here for over 15 years and have experience the greatest level of customer service. The eye doctor (Dr. DeFrank is who I see) really takes her time ; you feel like you’re the only patient.
By my mistake I came at a wrong time – yet the team did everything they could to attend me knowing that I have over 1 h of travel time to get there. I continue to come to Dr. Gard and his team because they are EXCELLENT. I appreciate their professional yet caring and close attention.
I’ve dealt with both clinic sites, mostly Main Street Hillsbro. I have always been treated wonderfully. I’m in a wheelchair and they accommodated me without
Making me feel like an inconvenience. …
Dr. Gard is a wonderful Eye doctor, very professional and kind. He counseled me on all my options for my cataract surgery in an understandable way. I am very happy with Dr. Gard!
Picked up glasses and case for my 3 year old and walked out of the office with my child but no case because my wife was still in the office getting frames for our middle child. Wife and other child got in the car and we went home. Once …
I have been seen here for the last few years for convenience only which had been fine. Somehow my annual visit was changed from a routine eye exam to an automatic medical eye exam unbeknown to me. I really couldn’t see any difference in …
I’ve been going to Hillsboro eye clinic for over 20 yrs. I have always had superior care, and wonderfully caring attitudes from all who work in the clinic. They are very educated and helped with all my eye care needs.
Doctor Finley and his assistant were amazing! He was extremely professional, polite, knowledgeable, and friendly! He took great care of me, performing an emergency eye surgery on me. Thank you for everything Doctor Finley!
My advice: Go ANYWHERE BUT HERE for Your eye care needs. Lousy work in my opinion, glasses they made for me actually worsened my vision, the doctor (Dr. Finley), was rude and compared me to a dog on my first visit, (seriously), stated that …
I had been getting my glasses here for years and went in to get them tightened. This was the first time I had seen this certain receptionist in the eye glasses area, who to put it simply, was condescending and not very kind or helpful. This …
Excellent work done the first part of the appointment but the follow up was nil
Will Crandall
I have long been a patient of the Hillsboro Eye Clinic and have always been very impressed by the professional yet at the same time personal service I get there. Never a complaint from me! And having two offices gives me nice options when I book an appointment.
I’ve been going here for years. The staff always has been very responsive and respectful. The medical care and advice has been excellent with a “we care for you” attitude. Each time I’ve been there they have updated equipment to assure that advanced medical device technology is available.
Hillsboro eye clinic is a one stop convenience. Excellent optometrists and opticians. Dr. Defrank has been checking my eyes for 6 years, she is very knowledgeable and friendly. She did both of my cataract surgeries . I have nothing but great referrals to her.
Great service! Everyone was very professional and friendly. Dr. Mary DeFrank is very thorough and explains diagnosis completely. I have also been able to get in on short notice, if I was having a special issue with my eyes. That is very important to me. I would highly recommend this clinic!
Professional, efficient, and friendly office. Highly recommend.
I love Hillsboro Eye Clinic.. They have been so helpful with all my issues.. Everyone is so caring and want to make sure you are well taken care of.
I recommend that if you need to see Dr for any eye problems you need to go to Hillsboro Eye Clinic
I love this location!! Super clean and they are so accommodating!! Best service and staff hands down!!! Thank you always for a great experience and helping me!!!
I probably could have posted a better review. However my experience with this location is one of neglect. I called 3 months prior to set up an appointment for my daughter. I got several messages back and forth only to find out about a …
Everyone at this Clinic is very professional and experienced. They take time and care when doing your exams. I have been very pleased.
Hillsboro Eye Clinic has been taking care of my eyes for many years. My exams are thorough, any tests needed are done & when I need or want a new pair of glasses, their Opticians have a wide selection of frames & excellent service.
From the moment I stepped in, every single person in that clinic was professional, with a smile on their face.
they took their time to the tests and they were very thorough. …
I have gotten exams and glasses before with decent service. Time came again to get glasses and this time I hadn’t received them in the two week time I had been given. I called to check and was told they had to re-do them. I was told it …
The Hillsboro Eye Clinic is my family’s go-to place for eye care. The doctors are top-notch, the staff is friendly and professional and I’ve always been given good advice and a call/text when I needed to come in for future appts. I highly …
I trust my vision to be well taken care of by Dr.DeFrank and the professional staff at Hillsboro Eye Clinic. They follow the CDC guidelines for Covid-19 safety and their online scheduling made it easy for me to make an appointment that fit my needs.
I have been a patient since the 70’s with Drs Helzerman and Goins because I have elevated eye pressure. Medication prescribed and used faithfully has resulted in good visual fields and minimal damage at my advanced age. Both doctors have been a pleasant, competent experience.
I have been coming here for several years. The doctors are great however the check in system is a bit crazy. You self check in through a computer system that requires you to input your information every single time you come in. I will say that the folks who help with getting new glasses are always amazing.
They care about you! I’m glad I found their practice. Doctors are top notch.
I would not purchase my glasses from the optical department since I ca get a better deal at Costco.
I haven’t been to the eye dr in years, I was a little nervous to go. But the staff and Dr I saw were so nice and instantly made me feel better! I am happy I went to Hillsboro Eye Clinic😊 …
Absolutely atrocious service. And to top it off was given a text to come and pick up my glasses between 8-4 showed up just passed 8 to be told I have to wait for the optometrist to get it to my sure the $500 glasses fit before I can leave with them. Every time I show up here it is more ridiculous.
My recent visit to the Hillsboro Eye clinic was very positive. My appointment was on time, the staff were great, and everything was handled very professionally. Seems to be a well run clinic.
I have gone to Hillsboro Eye Clinic for many years and have always had a good experience at both locations. The wait time has always been reasonable and the staff helpful and friendly. My experience with Dr. Goins is beyond my …
The entire staff at Hillsboro Eye Clinic are warm, helpful, knowledgeable and cordial to all. Very nice people and explained in detail the tests I received. I felt very comfortable.
Very caring staff. There to serve the patient.
With all the cautions in place due to covid 19 I found Hillsboro Eye Clinic very professional in their receiving me as a new patient. My wait time was alot shorter than what I expected and the staff went over everything with me so I …
I have been going to see Dr. Scott for about 5 years and have always recieved great service and I trust his knowledge and abilty. He made my two cataract surgeries a very easy event and have always been treated with kindness, professionalism and courtesy. I highly recommend Hillsboro Eye Clinic and Dr. Scott!
Systematic and professional. Everyone knew their job very well, and were very accommodating.
Going to the Hillsboro Eye Clinic is always a pleasure! Everyone is professional and personable! We have always felt the doctors that have provided care for us are genuinely concerned and have given us the best possible service available!
Dr. Gaard has been excellent to irritate family. I have seen him twice now in 10 years for medical eye related issues. Both my mom and step mom had him for their cataract surgeries. He gave them the option of having corrective eye …
Both the eye clinic and eye glass shop misgendered my child and deadnamed entire visit. This continued even after being corrected, called beforehand to verify, and texted to make sure my child wasn’t traumatized by a Healthcare place. They …
Dr Garrette Scott at HIllsboro Eye Clinic is great. Very personable, answers all my questions and explains things well. He did my cataract surgery also and the surgery couldn’t have gone better. I didn’t feel a thing and had no pain or problems after the surgery at all.
I have used this practice for more than 10 years with full confidence.
However, I recently had quite a bit of delay and mix-up in communication. After weeks of waiting and frustrating phone calls, management and the doctor resolved my case quickly.
I was having a problem with swelling and a bump on my eye. My eye doctor was not available so they referred me here. They got me in right away with Dr. Scott. I arrived early. Front desk helped me fill out new patient paperwork. As soon …
Best eye clinic ever. Dr. Scott is fantastic and his staff is well trained and very professional. I was very anxious about my cataract surgery but Dr. Scott and team got me through it with ease and NO pain. If you have eye issues, Hillsboro Eye Clinic is the only place to go.
Dr. Finley is a great physician because he takes the time and effort to provide the highest level of care. He really focuses on me as a patient and a person! I feel so lucky to have him as my ophthalmologist!
I’m happy to share my experience of the professional and very caring attention I’ve received on each and every visit. You feel comfortable and well cared for on each visit and, I trust the Dr and all those who have been a real part of my …
Excellent Service from Front Desk. Excellent Service / treatment from Dr’s Assistants. My only hold back from a 5 star, from my visit today, was …I felt a bit rushed by the very Decorated Doctor Mary DeFrank. I was impressed by her …
Justin Rocha, MD was very good @ explaining everything and was easy to talk to, would very much recommend him.
Really impressed with the professional but relaxed, attentive environment. The most competent technician I’ve ever had the pleasure to experience and loved Dr Finley. Already did recommend someone who I knew would appreciate it all – my husband!
Hillsboro Eye Clinic is the best eye clinic in all of Oregon. Professional staff and you are seen promptly.
Dr. Chad Goins is our doctor. He is perfect! Always does a thorough exam and …
The Staff are very courteous, and helpful. The Doctor was phenomenal ! I’m a huge baby when it comes to needles and or Doctors especially when they are coming at my eye and I can’t look away ! ZERO issues here other then kicking myself for not going sooner. GREAT JOB EVERYONE !!!
We have been using Hillsboro Eye Clinic for over 20 years. We’ve brought our kids as they were growing up and the staff have always been wonderful. As we’ve gotten older, our eyesight has gotten worse and I’ve found that having prescription …
Dr Gard is a great eye doctor.
This clinic is great. I called first thing in the morning for an urgent appointment for my 5 year old and they were able to squeeze us in. From the receptionist to the technician to the eye doctor. Everyone was great and really put my 5 year old at east during a stressful eye situation. We left happy with healthy eyes.
Dr. Mary DeFrank was mindful of my light sensitivity from a TBI. Explained things sometime more than once as I don’t always process as well anymore. I appreciated that. I do recommend her over the other ophthalmologists that I’ve seen in …
They are really helpful, and really fast when it comes to your appointment everything was done in a timely manner.
Great customer service. Dr. Goings is thorough and professional. His staff are great also.
My largest issue is the method of your check-in and asking for my license each and every time. The scanning of everything all over on each visit is redundant if we have been coming there for years. Long wait times to be seen and have to …
This is a nice location, and the staff is very welcoming and helpful. Waiting time is minimal while the attention is exceptional. I really like it here.
If you have a little one, go see Val the optician for any frame/fitting! My 2 year old has very uniquely challenging vision needs and Val worked hard to make sure that our insurance and the lab were on board with my daughter’s needs. She …
I was going to a different provider up until 2 years ago when I figured out the lab they were using was producing garbage lenses. I thought for a while my eyes were going. I had impaired night vision, double vision, starbursts from …
They came to my rescue! I cannot rave enough! I have been so blind after my glasses broke a month ago! It makes me say prayers to all those whose fix isn’t as positive as mine! …
The staff is courteous and friendly, the doctors are willing to answer questions, and in general it’s a great experience. I’m glad they’re my eye clinic.
Thank you to the staff at Hillsboro Eye Clinic! I was having a flare up of an eye condition that hadn’t needed treatment for a while but they got me right in and addressed all my needs the next day. I was impressed with the efficiency, …
I appreciate the multiple options for setting up appointments. I work for call center, so being able to text to set up an appointment was extremely helpful. The provider gave me multiple options for times and locations available. The self …
At one time, they were the best in the region. Now, I’m not certain what has happened… but they appear to have been taken over by shysters who are only interested in your money. …
I saw Dr. Ross Passo yesterday. He’s very kind and compassionate. I checked his background and am extremely impressed with his credentials.
He diagnosed cataracts and recommended that I have surgery. He’s young so I …