I’d only be repeating what everybody else said. They bully those that they can and promote nepotism amongst the sycophants of the community. Probably because they are few and far between.
Horrible – absolutely despicable company…. called to resolve an issue and the owner hung up on me in frustration. Beware if any community uses this company: “walk away” honestly horrible
Everyone that I’ve ever spoken to there. Including today is condescending and rude. I’d stay away if you’re looking for an hoa handler. If you’re already using them…… SORRY.
We pay for nothing and they control what we do and what we don’t do. There’s no privacy they always ask for money to fix the pool and other things and they never do anything they just collect the money.no service at all . 😡😡😡 …
Jennifer the HOA person is very unprofessional and racist she was refusing to print out a receipt for two parking tickets I had to paid unfairly she basically told me that I have to park the extra cars outside of my neighborhood I was like what in the hell do anybody know the procedures to remove HOA from a neighborhood
We are 100% satisfied with our HOA . Just would like to have a nice community website for our Cresecentwood Village community would make this perfect. Thumbs up to all 🙂
It would not let me give them a 0 or I would have given them as 0 unbelievable these people need to get with The Times this is 2018 not 1942 0 my God really you guys are back in the stone age I cannot believe that I live in your community I am honestly seriously thinking about moving after only living there a year and a 1/2
Highly unethical company full of people that will lie to your face, then claim amnesia when you call them on it. They don’t deserve 1 star, they deserve to be in jail.
At this time of year I would like to extend a warm Thank You to all of the association clients that I personally manage. Please be sure to contact our office if we can be of assistance to you in your community. Merry Christmas to you and your families.
I wish I could give them 0 stars! I called simply to explain an issue within my community and Charlene Rice (owner) was condescending, accusatory, and rude. She would not let me speak and kept interrupting and hung up on me twice when I was …
Worst in the area. I am looking at a new house and if I find out she has the contract then I will not buy. Too many details to express how poorly she does her job. It’s a lisence to steal and nothing goes back into the community. Completely aweful. My neighbors all agree.
We are currently going through construction at the moment right behind our home they are building more, well we have had some damage made which we have had to have Eastwood homes send documentation they are going to fix it after …
They are belittling , disrespectful and rude towards home Owners . Home owners have the right to ask questions on subject matters concerning the HOA and their property. Staff did not agree to acknowledge any concern and purposely tried to infuriate instead of resolving and diffusing the situation.
This management company in my experience has been great. Always hepful. The office is a little inconvenient, but the people are nice. I understand they manage a couple of large neighborhoods and have a lot of people to deal with. My …
I have lived in my community for 5 years and our property manager L.P. is wonderful. She always answers any questions clearly and when needed she references our Covenants for clarity. Having never lived in a managed association prior to this I am very thankful for the guidance she has provided.
I really hate dealing with these people. They tell us that someone is going to come around and check to see the repairs that need to be made. The repairs, however, never seem to get done. My porch rail is literally rotting away. Today, I …
The representatives are unresponsive to phone calls and they come up with fees on their own that aren’t shown in the neighborhood covenants. I would definitely look for a different management group if you are considering HOA Community Management for your neighborhood.
Been dealing with them for over a year concerning thr 2 wetlands lots at the end of my street that are nothing but weeds. The 2 lots have not been mowed all year. I’ve been cutting these 2 lots sinse March. All I get is one promise after …
I purchased our townhome 7 years ago. First I would like to say that we have had very few issues while living at Crescentwood. If we have had any issues Lorisa responded promptly and resolved the issue very quickly. This is not our first …
It is nearly impossible to reach someone on the phone. There are so many infractions in our neighborhood it makes you wonder what it is this group is actually governing. If they do get around to calling you back several weeks later, the …
This review would be no stars if possible. Everything said below is true and then some. Email is too new “fangled” for them. This is easily the most unethical company I have ever had any dealings with. They are liars, bullies, and totally …
Basically what everyone else has said. I have been trying, for what seems like forever, to get my hedges and neighboring tree taken care of. The bushes have grown so much that it blocks the sidewalk, making it impossible to maneuver the …
Worst HOA imaginable. Horrible customer service and extremely rude. When i had a question about the dues, the so called person in charge (who obviously has no customer service or people skills) threatened to ban me from the premise because …
My front porch is literally falling down and the cabinets in the kitchen are pulling away from the walls because the earth under the foundation is being washed away. We have had this problem since the condo was bought in 2004. The HOA has …
If I could give this “company” a zero or some negative number I would. I was on the board of my community HOA and had to go to their offices a couple of times during my four years to turn in receipts, take over paperwork, etc… They proved …
I think everybody deserves a fresh chance as we don’t know all the details behind the scenes. They may deserve 3 stars by most residents but just one by me. The grounds are kept clean regularly. I am posting this in the slightest chance …
So Aaron Williamson from the HOA that takes care of Arbor East off of E. lee Road in Taylors, SC called to have contractors with a utility truck to come on our property to clean out their retention pond. After I told him no, he was rude, …
The employees of this company (Especially Charlene Rice) don’t know how to treat or communicate with other human beings at all and they certainly don’t know how to properly manage. They are arrogant, rude, and downright disrespectful in …
This company is aweful. Jennifer does not return phone calls and when you finally reach her she hangs up on you. Connie Rice sends out letters to support her rude staff. They were trained by her obviously to be rude and disrespectful. …
HOA Community Management-
Our experience with HOA Community Management has been terrible. Our property manager has been hateful and nearly impossible to deal with. I think it’s in poor …
As the other reviews already mention, I can attest to poor customer service. My experiences range from being hung up on by the office staff because i expressed that she was being rude (how ironic) never getting a live person and always …
When I got to the closing of our townhouse, they charged a $175 transfer fee and none of this was explained in advance or documented in advance of the charge. When I called about it, the staff member assigned to our community (Willow Haven …
This company is not only unethical, but their practice of charging transfer fees to home sellers or buyers in the communities is illegal if the right to do so isn’t in the recorded Declaration of Covenants for the subdivision. I sold my …
This company is highly unethical. If you’re buying a home in a neighborhood that uses them, keep moving. Firstly, they do not provide any financials. The typed up budget we received was highly suspicious. When we asked for backup, they …
I am an out of state owner of a property managed by HOA in Pelham Falls subdivision. Charlene is by far the most unprofessional person I have ever dealt with. It doesn’t matter how simple the request is that we make it is always a battle …
I would give less than one star if possible. This is my first dealings with HOA Community Management and it was not a positive experience. Not knowing that they no longer managed my community, I paid some dues through their website. Upon …
Most pretentious people in an HOA I have ever had to deal with. They act as if they are Gods of their area, and will not listen if you have a simple request. Easily the most unprofessional people I have had to work with in my career. Home …
I have been lucky enough to sell my home which is under HOA communities somewhat management. I will let the new owners deal with Charlene Rice’s (I’m better than you) attitude. Do like others have stated…Research if this company is in …
I live at Legacy Park in Greenville, SC and I have a light post just outside of my property line. Due to the recent rainfall and high winds we encountered this week, the light post has a significant lean to it, posing a potential hazard. …
Worst HOA management firm in the state of South Carolina. I have had two bad experiences here with the owner Charlene Rice. She is beyond devil and a racist. I was asked not to speak about ten times. When I expressed my concern about …
Do yourself a favor. Do not buy a home in any community that contracts with HOA Community Management. All their many, many bad reviews cannot all be from residents with a vendetta, or who received a reprimand. Some of the online reviews …
The company is fantastic when you have an easy question, I’ve had a few experiences where Charlene resolves routine questions easily. However, when it comes to more work, forget it. Over two hundred dollars a MONTH (the fees increment each …
This has to be one of the poorest run companies I’ve ever had to deal with. The HOA Board has discovered several negligent issues with the financial handling of our account. They don’t communicate in a timely manner with the homeowners …
Painting it
They suck and are very rude. Worst company to deal with.
Total joke. No one ever answers. No email listed on website. Would rate zero stars if I could.
I find them very professional and always available. Service is excellent
I’d only be repeating what everybody else said. They bully those that they can and promote nepotism amongst the sycophants of the community. Probably because they are few and far between.
Horrible – absolutely despicable company…. called to resolve an issue and the owner hung up on me in frustration. Beware if any community uses this company: “walk away” honestly horrible
Our community looks like the day we move in. Everything is managed perfectly , we love the HOA.
Everyone that I’ve ever spoken to there. Including today is condescending and rude. I’d stay away if you’re looking for an hoa handler. If you’re already using them…… SORRY.
We pay for nothing and they control what we do and what we don’t do. There’s no privacy they always ask for money to fix the pool and other things and they never do anything they just collect the money.no service at all . 😡😡😡 …
Jennifer the HOA person is very unprofessional and racist she was refusing to print out a receipt for two parking tickets I had to paid unfairly she basically told me that I have to park the extra cars outside of my neighborhood I was like what in the hell do anybody know the procedures to remove HOA from a neighborhood
Very rude and unprofessional. Not at all helpful…. How do we get better people to run our HOA? Only because I couldn’t go lower!!!
Poor communication, unprofessional, out dated, randome explained fees. one star is too many. Do not buy a home with this company as HOA!!
We are 100% satisfied with our HOA . Just would like to have a nice community website for our Cresecentwood Village community would make this perfect. Thumbs up to all 🙂
It would not let me give them a 0 or I would have given them as 0 unbelievable these people need to get with The Times this is 2018 not 1942 0 my God really you guys are back in the stone age I cannot believe that I live in your community I am honestly seriously thinking about moving after only living there a year and a 1/2
Highly unethical company full of people that will lie to your face, then claim amnesia when you call them on it. They don’t deserve 1 star, they deserve to be in jail.
At this time of year I would like to extend a warm Thank You to all of the association clients that I personally manage. Please be sure to contact our office if we can be of assistance to you in your community. Merry Christmas to you and your families.
I wish I could give them 0 stars! I called simply to explain an issue within my community and Charlene Rice (owner) was condescending, accusatory, and rude. She would not let me speak and kept interrupting and hung up on me twice when I was …
Worst in the area. I am looking at a new house and if I find out she has the contract then I will not buy. Too many details to express how poorly she does her job. It’s a lisence to steal and nothing goes back into the community. Completely aweful. My neighbors all agree.
We are currently going through construction at the moment right behind our home they are building more, well we have had some damage made which we have had to have Eastwood homes send documentation they are going to fix it after …
They are belittling , disrespectful and rude towards home Owners . Home owners have the right to ask questions on subject matters concerning the HOA and their property. Staff did not agree to acknowledge any concern and purposely tried to infuriate instead of resolving and diffusing the situation.
This management company in my experience has been great. Always hepful. The office is a little inconvenient, but the people are nice. I understand they manage a couple of large neighborhoods and have a lot of people to deal with. My …
I have lived in my community for 5 years and our property manager L.P. is wonderful. She always answers any questions clearly and when needed she references our Covenants for clarity. Having never lived in a managed association prior to this I am very thankful for the guidance she has provided.
I really hate dealing with these people. They tell us that someone is going to come around and check to see the repairs that need to be made. The repairs, however, never seem to get done. My porch rail is literally rotting away. Today, I …
The representatives are unresponsive to phone calls and they come up with fees on their own that aren’t shown in the neighborhood covenants. I would definitely look for a different management group if you are considering HOA Community Management for your neighborhood.
Been dealing with them for over a year concerning thr 2 wetlands lots at the end of my street that are nothing but weeds. The 2 lots have not been mowed all year. I’ve been cutting these 2 lots sinse March. All I get is one promise after …
I purchased our townhome 7 years ago. First I would like to say that we have had very few issues while living at Crescentwood. If we have had any issues Lorisa responded promptly and resolved the issue very quickly. This is not our first …
It is nearly impossible to reach someone on the phone. There are so many infractions in our neighborhood it makes you wonder what it is this group is actually governing. If they do get around to calling you back several weeks later, the …
This review would be no stars if possible. Everything said below is true and then some. Email is too new “fangled” for them. This is easily the most unethical company I have ever had any dealings with. They are liars, bullies, and totally …
Basically what everyone else has said. I have been trying, for what seems like forever, to get my hedges and neighboring tree taken care of. The bushes have grown so much that it blocks the sidewalk, making it impossible to maneuver the …
Worst HOA imaginable. Horrible customer service and extremely rude. When i had a question about the dues, the so called person in charge (who obviously has no customer service or people skills) threatened to ban me from the premise because …
My front porch is literally falling down and the cabinets in the kitchen are pulling away from the walls because the earth under the foundation is being washed away. We have had this problem since the condo was bought in 2004. The HOA has …
If I could give this “company” a zero or some negative number I would. I was on the board of my community HOA and had to go to their offices a couple of times during my four years to turn in receipts, take over paperwork, etc… They proved …
I think everybody deserves a fresh chance as we don’t know all the details behind the scenes. They may deserve 3 stars by most residents but just one by me. The grounds are kept clean regularly. I am posting this in the slightest chance …
So Aaron Williamson from the HOA that takes care of Arbor East off of E. lee Road in Taylors, SC called to have contractors with a utility truck to come on our property to clean out their retention pond. After I told him no, he was rude, …
The employees of this company (Especially Charlene Rice) don’t know how to treat or communicate with other human beings at all and they certainly don’t know how to properly manage. They are arrogant, rude, and downright disrespectful in …
This company is aweful. Jennifer does not return phone calls and when you finally reach her she hangs up on you. Connie Rice sends out letters to support her rude staff. They were trained by her obviously to be rude and disrespectful. …
HOA Community Management-
Our experience with HOA Community Management has been terrible. Our property manager has been hateful and nearly impossible to deal with. I think it’s in poor …
As the other reviews already mention, I can attest to poor customer service. My experiences range from being hung up on by the office staff because i expressed that she was being rude (how ironic) never getting a live person and always …
When I got to the closing of our townhouse, they charged a $175 transfer fee and none of this was explained in advance or documented in advance of the charge. When I called about it, the staff member assigned to our community (Willow Haven …
This company is not only unethical, but their practice of charging transfer fees to home sellers or buyers in the communities is illegal if the right to do so isn’t in the recorded Declaration of Covenants for the subdivision. I sold my …
This company is highly unethical. If you’re buying a home in a neighborhood that uses them, keep moving. Firstly, they do not provide any financials. The typed up budget we received was highly suspicious. When we asked for backup, they …
I am an out of state owner of a property managed by HOA in Pelham Falls subdivision. Charlene is by far the most unprofessional person I have ever dealt with. It doesn’t matter how simple the request is that we make it is always a battle …
I would give less than one star if possible. This is my first dealings with HOA Community Management and it was not a positive experience. Not knowing that they no longer managed my community, I paid some dues through their website. Upon …
Most pretentious people in an HOA I have ever had to deal with. They act as if they are Gods of their area, and will not listen if you have a simple request. Easily the most unprofessional people I have had to work with in my career. Home …
I have been lucky enough to sell my home which is under HOA communities somewhat management. I will let the new owners deal with Charlene Rice’s (I’m better than you) attitude. Do like others have stated…Research if this company is in …
I live at Legacy Park in Greenville, SC and I have a light post just outside of my property line. Due to the recent rainfall and high winds we encountered this week, the light post has a significant lean to it, posing a potential hazard. …
Worst HOA management firm in the state of South Carolina. I have had two bad experiences here with the owner Charlene Rice. She is beyond devil and a racist. I was asked not to speak about ten times. When I expressed my concern about …
Do yourself a favor. Do not buy a home in any community that contracts with HOA Community Management. All their many, many bad reviews cannot all be from residents with a vendetta, or who received a reprimand. Some of the online reviews …
The company is fantastic when you have an easy question, I’ve had a few experiences where Charlene resolves routine questions easily. However, when it comes to more work, forget it. Over two hundred dollars a MONTH (the fees increment each …
This has to be one of the poorest run companies I’ve ever had to deal with. The HOA Board has discovered several negligent issues with the financial handling of our account. They don’t communicate in a timely manner with the homeowners …