Holly Hill Hospital provides psychiatric and addiction services for children, adolescents, adults and older adults in the Raleigh, North Carolina area. See more
I have been here for a couple of weeks. I have found the comradery to be very helpful. No matter our walk of life, we can all relate to one another through our pain. The program has a well developed curriculum which targets the mental …
My bf was in Holly Hill a couples month ago because of bipolar disorder. They didn’t know how to treat him, when they let him out , he was even worst.
Then come to pay the bills. I have questions, I called them. The lady picked up the phone and didn’t even want to talk. They had very poor customer service and unprofessional!!
This place made my depression worse and did not help me “group therapy” was a big argument about how they were not getting the correct treatment. The food was dreadful.on my last night there was a fight and that increased my stay for another 2 days never coming back.
4 hours to do an intake. When staff knew we were coming. The nurse would stop working on my kids intake to go start another one. Not sure if everyone on the staff is that unprofessional but I don’t have high hopes!!!!
The staff is awful, they let me have a seizure because they didn’t have a doctors order for my epilepsy medication when it was ordered & prescribed to me, they also were very rude & didn’t care at all about anyone’s problems. I had to get a …
I dont want to even give them a star but have to because i cant write a review. They are experimenting on humans in this hospital. Ao is meds some ia science. Please do not send your love ones here! Im one of many who has dealt with this …
My mother went here and she got so dehydrated she had to go the hospital She said the staff was rough with her and she was too weak to even get up and go to the bathroom She kept telling them she needed to go to the hospital but they …
I unfortunately stayed at this place for a week. The first day, this overweight, mannish “mental health technician” named Brittany in 3 Southwest left me crying on the floor for nearly an hour when I refused to sign paperwork allowing …
Elizabeth, an RN, is the only reason it isn’t getting one star. She literally saved my life. I am an addict. I freely admit that. As usual, other patients helped me cope with my detox more than the staff. The social worker (I forget her …
My daughter was a patient and was seeing Dr. Childers at Holly Hill. I needed to get in contact with him and couldn’t reach him at his office for about a week. I finally called for him at Holly Hill and when I saw him the next day he went …
A child of mine had the misfortune to spend several days here recently. To call the conduct of the staff and management unprofessional would be to give them undeserved praise. …
I was there on 2 south east for almost 2 weeks. I just got out on June 1st and it was different from when I was in Copestone. But the experience was ok. Some of the staff was rude. But I got sick when I was there and they took me to the …
Would rate 0 if possible. This place is a for-profit pill pushing prison disguised as a hospital that does nothing to rehabilitate anyone more than a middle school guidance teacher could help. They zombify people in need and try to keep …
You’re supposed to see a doctor within 24 hours. Not happening. Not handling prior patient medications properly. Don’t seem to actually care for patients. Pretty ridiculous considering people actually want to ask for help and when they do, they’re imprisoned against their will.
Holly Hills really helped my Son. The staff there is extremely nice and helpful. The only complaint I had is with the billing department who expected me to pay upon discharge without waiting for insurance claims to be completed.
This was probably the biggest waste of time. Most of the staff is extremely rude as if they’re not dealing with mentally unstable patients. Most of the “group therapy” I had consisted of a nurse who knows nothing about psychology or mental …
This place is truly Holly Hell. I went in on a weekend and the staff was terrible. They provided very little help and just seemed to walk through processes regardless of what I was saying or needed. Then as soon as i checked out, they began harassing me to pay the bill. I would not refer anyone here.
Letter from adult patient on 12/26/16: “I am writing to let you know how pleased I was with the whole medical staff while I was at Holly Hill. In my opinion, everyone was very cooperative, friendly, answered my questions when I had a …
My stuff took forever to get to me when my mom brought it over when she visited. Items came up missing that she packed for me. The floor I was on at first had two women fighting over one of them not having a CNA licence. Then, they kept …
Tried calling Holly Hill about a possible emergency situation and to let them know we were coming in, but the phone just rang and rang with no answer the first two times I tried calling and then I got hung up on the other two times. We ended up seeking help elsewhere.
I haven’t been here to be completely honest but one of my friends went here, and she was literally treated like nothing she came out more depressed than she went in I had to look my friend in the eyes and see her try not to cry just telling me what happened in that hell hole. Just terrible that’s the only way to describe it
This program has been so helpful in building my toolbox to work through depression and anxiety. I have done individual therapy before but never group therapy. I would recommend this program to anyone who is struggling and feels like the …
This hospital was by far the worst experience my family ever had to experience. My mother – part of geriatrics ward – was suffering from a mental relapse due to her diagnosis of schizophrenia. We had no choice but to hospitalize her and …
If you value you or your family’s life. Avoid this trap of a hospital at all costs. There is no true treatment here. You will leave in worse shape than in which you arrived. Please get your family or loved ones out of here if there are in this facility. It is a prison of torture.
it should really be zero stars rating.
my son went in, and came out in just as bad of a condition as he went in. we’ve been waiting 3 days for the hospital to clarify what his prescriptions are, …
literally so terrible the nurses do not care about you at all there were so many fights and even if you weren’t fighting back they would give you a shot, the staff is rude and disrespectful. i will never come back
I have a family member in this facility and we are really struggling getting clear information from staff as to what is going on and what the prognosis is. Many days have past and the psychiatrist has yet to answer family member phone …
It is so very sad that Holly Hill does not see how poor their reviews are. 2 stars out of 5 stars shows they need to change some things. I had the same experience as so many others with a family member. Never spoke directly with doctor …
My friend was put here by her mother for stupid reasons and she said she wanted to kill herself more when she got there then she did before she went. she said the staff is rude and mean and they don’t try to help you, they just drown you in meds so you cant feel anything. don’t recommend it for the biggest a** hole in the world
If I could go lower I would. I personally was never at this hospital but a loved one was. I never spoke to a person who was kind.. everyone I spoke to from intake to nursing staff needs a new profession because human decency clearly eludes …
The overall service and treatment at this place is of very low quality. Most of the staff members made me feel unheard and unvalued. As a patient who was recently here, I do not recommend this place to anyone.
I’ve been here twice, in the 18-26 age ward, and it was pretty fun tbh. Everyone’s nice and they pay attention. It wasn’t all rainbows but it is a hospital so.
No treatment here:( They don’t follow the schedule given; you have to fight to get your rights upheld; saw a psychiatrist only 3 times for 5 minutes each during a week long stay; no individual therapy; group therapy rarely actually happens …
I am about 100% positive this place deleted my review. The short version is I was rejected due to my diagnosis of autism, even though it wasn’t what was being treated. Discrimination makes this a 1 star at least from me
FOR YOUR OWN HEALTH PLEASE STAY AWAY FROM HERE. I’d give no stars if possible, anyone here that has a medical license should have it revoked. I checked myself in to see if it was the help I needed so i could talk to a therapist on a regular …
They did nothing for our son but force him to take meds he didn’t want with some serious side effects. My son was in Holly Hill three times in less than a year. He ended his life this week. Please don’t go to HH, seek out other help!
Horrible service if you have a family member there is very hard to speak to them even if you have their patient ID nobody knows what’s going on and the staff is very rude. Several days in a row I tried to call to speak to a family member and I had to call seven and eight times to get through because I was always put on internal hold
This place is a joke. My daughter was placed here for a week. We tried getting the help she needed and every time we contacted this place, we could never get through. But when it came down to having her discharged and they told us to come …
Place was reckless and unprofessional. Threw me in there and misdiagnosed me with a mental disorder. Ive been a pilot for about 6 years now and can assure you i am a mentally stable person. This place is horrible. Please go to another …
Place is a joke. I was there for 5 long days. You’re not allowed to be in your room at all during the day. Doors are locked so you’re forced to sit in uncomfortable chairs and watch tv. God forbid you wake before 7:30. Have to go back to …
If I could give negative stars I would I was calling for a patient and think that place is extremely incompetent!! They lost my brother all weekend and on Monday I called cause I thought maybe they are short staffed during the weekend the …
I separated from my wife of 14 years so l was distraught, I stayed there 5 days,I was released and my personal property was missing, I had a laptop case with all the evidence I needed for my divorce,flash drives,pics on SD card,birth …
A total waste of a week that I could’ve spent being in school. Being forced to go to a place where I was sexually harassed, put on the wrong medicine, ate awful food, and was forced to go to groups that weren’t helpful whatsoever is …
I just got back home from being there for seven days. This place helped me during my darkest time. The staffs were mostly friendly although a few were too aggressive when talking to the patients. My favorite therapist was Katlyn. She’s so …
This place is not a therapeutic facility. It’s always short staffed yet they take in so many people. No one gets the right amount of attention because there are so many people. This facility is not only short on staff but they are also …
This place has a lot of problems I would give it less then 1 star if I could. They food was ok the techs were rude and couldn’t make a proper pot of coffee. There was only 3 techs that I actually liked. The nurses took forever to give us …
Our teenage son recently stated here after experimenting with a hallucinogenic drug. He was there for 7 days and they were absolutely wonderful to him. He called us repeatedly he had access to other activities. The group therapy, nurses …
I came from rockingham to pick up my brother who was being discharged I arrived at 9:14 spoke with a person an employee I’m assuming or at least feel the shoes of an employee spoke to the lady told her what I was here for it is now 11:42 …
This hospital was filthy. They locked you out of your room for 8 hours a day .. made me sit in the tv room but not allowed to watch any tv while in there .:food was horrible and patient standing by the tray return eating off other patients …
Holly Hill Hospital is an excellent mental health resource for the community. The efficiency and prowess of the hospital and its staff are making leaps and bounds at preventing suicide in the North Carolina community. …
Poor care received for my father. They Discharged him way to soon & despite concerns from family. He was readmitted 5 days after being discharged from there. Absolutely no communication between guardian & staff at hospital. If you truly need help…do yourself a favor & don’t go there.
Luckily I was on the best unit- 2 north A. Food was bad. Overall experience was not too great. I made a couple friends. Bryce the therapist was great. And the techs Stephen and Darchell were good.
My son was sent to Holly Hills Yesterday since he’s arrival I’ve haven’t heard nothing from him. I called to check up on him and the guy who answered the phone was very rude and unprofessional and wouldn’t let me talk to my son… I’ve read the reviews on this place to worry me about the safety and well being of my son. …
1st of all this place is not a behavioral institution. The MHT’S play games, watch movies, and t.v. with the children that need psychiatric and therapeutic help. Wendy is very rude and short and have no interest on what the parents have say …
This is one of the worst most abusive hospitals that I have ever heard of. He went from having some problems too severe problems. The doctor never spoke with him. The social worker talked very little and would never return a phone call. My …
I am begging you to never go here. Never go through what I went through at this awful disgusting place. I am scarred for life, words can’t explain it. I was held against my will, the staff there were awful and insulted me, the other …
I’m here now & Even Though Wake Med Gave Me My prescription and Said I wasnt a Danger They Are Trying To keep me unwillingly. The doctor forced me to sign in to stay or they would involuntarily. The Staff Pressures You Into doing Stuff You dont want too.
Don’t ever go to the hospital unless you are looking to get locked up for a week or two with no recourse. They love to take our money, make more crazy, and to have you left on the street in time.
I am genuinely concerned this place is still in business. I will be submitting a complaint to the Better Business Bureau so thank you for all the negative reviews these will help with my write up. Let’s get this awful place shut down. …
This hospital changed my life! I came in needing lots of help and definitely received it. I am thankful for the wonderful experience, awesome staff, and the warm environment. I was able to learn about my personal health needs, and develop a plan to help me succeed. I highly recommend this hospital to everyone in need.
if i could give this place 0 stars i would! I just left Holly Hills 2 days ago after a week stay. The day I got there the nurse checking me in said to me, “don’t make friends here”. It also took 4 hours to get me checked in and into the …
Don’t ever send your child here. It really is a holding pen. The doctor actually told me that they don’t do treatment, they just keep the kids “safe”. They honestly don’t even do that well. The staff doesn’t give a *^%* about minors. They may be good for drug rehab, but NOT for kids.
Please reconsider other options!! Wish we did…. Dr. Childers was very uncaring, pompous, arrogant and just not interested in the welfare of the youth under his care. My son actually was hopeful and welcomed help but after meeting this …
This place is horrible, the staff treats you like your a problem and it is very clear most of them are there for a paycheck not because they want to help. i was in the north hall for adolescent girls and the only staff that cared was Tony, Kiri, Shakisa
The treatment plan here is the same for EVERYONE, regardless of your particular psychiatric diagnosis. DETOX!! {especially if you have the misfortune to have Dr. Wang as your Psychiatrist} Now I am an assertive physically fit man in my …
This place is a joke. They transferred my son there. Rude staff, in knowledgeable staff, no one took time to listen. Everyone tried to speak over me. Good luck getting someone to answer the telephone!! Do not receive any treatment at this facility.
I have been there in the past and so now I have a child that volunterily admitted himself a week ago. I was told last week that he would be out in 7 days and tonite when my husband and I went to go see him we find out from him that he was …
Great place. My first and hopefully last stay at a Psychiatric Hospital. Awesome staff; cool and interesting people. The food was surprisingly delicious. The level of care that I received truly was touching. …
The service was excellent. The staff was very caring and supportive to the patients need. The therapist was outstanding in the group settings. The psychiatrist was one of the best experiences I have ever had.
The PHP program of Holly Hill has saved my life literally. I came here after a month of medical hospitalization due to a result of a failed suicide attempt. I have been able to address my alcohol and mental health issues in one setting. …
It’s a place where there’s a lot like I’ve heard prison is, just as a visitor. Horrible!! Wouldn’t want anyone else to ever experience such a sorry place. It’s your worst nightmare in real life. I just wanted to cry for the patients and get them real help!
I would recommend this program to anyone looking to address dual diagnosis and/or chemical dependence issues as a strong foundation for long-term success in dealing with mental illness and/or addiction. The staff is committed, empathetic …
This is a truly wonderful place. I was a part of the PHP program for about 2 and a half weeks. When I first came in I had lost all hope and did not want to be helped. The concept of group therapy was very foreign to me, but turned out to be what made me stay in the program. 10 out of 10 would recommend:)
The staff hate little white girls. The staff is very racist towards little white girls. The only staff member who was nice was Taylor. That’s it. The doctors let you pick your meds. They ignore you. They talk on their phones while you are talking to them. The social workers are idiots. Don’t come here if you are trying to get help.
This place completely shuts family out. We did not get any any information regarding my family member at all. They wouldn’t even tell us the diagnosis ,then had the nerve to say that the family lacks complete awareness of the condition. How do you educate yourself on a condition that you haven’t been made aware off??
My son was here for 2 weeks. This was the best experience for him. Mrs audrey mendes was the best therapist and a heaven send. Dr childers told my son personally if you ever feel in need call me personally and i will go get you. They are angels from heaven because i could have lost him. Holly hills is the best place for troubled kids.
Waste of time for my 6 year old son and actually made him severely worse. He got released two weeks ago and is already at UNC hospital getting better care there. Seems like there is too many kids there and the kids are not getting enough …
When they call it “Holly Hell” they’re right. I was forced to go there in 2013. They don’t try to actually help you. They just tell you what to say to get out as soon as possible because being there is so depressing it just makes your …
My experience with the PHP program on Falstaff went well. I loved my therapist and enjoyed the group setting. However, my experience at Holly Hill Hospital was lacking. I was at the hospital for 8 days and they never let me outside once.
This experience was just a nightmare. They don’t even try to help, you are locked in and a total waste of time. It was a dangerous environment with frequent violent outbursts from other patients. A man threw coffee at me before he …
I commend Holly Hill Hospital for the care they give our patients as they have been a life saver for many. I am very pleased with the Day Treatment programs as they allow our patients the ability to sleep at home and receive comprehensive …
Whatever you do, DO NOT go to this place. I had one bad night and got sent there all the way from Charlotte and now I’m far worse than when I got there. They will screw with your meds and threaten to hold you for 90 days instead of three if …
first and foremost: Dr. Lopez should be fired. immediately. never in my life have i met a doctor so dismissive, so rude, so crass. he told me my mental health issues were MY OWN fault and that i would likely never get better. he either …
Don’t go the Holly Hell Hospital! Ever! I got sick off the food while I was patient there. I threw up twice after breakfast and was not permitted into my bedroom to rest nor was an MD called in to look at me. Staff is rude and uncaring. …
was just here and we literally just watched tv and colored all day, with maybe one actual group therapy session sprinkled in randomly. its extremely understaffed and the staff that are there are often unhelpful. not to mention the food was …
Wretchedly Poor – Showed up with my mother who is bipolar along with other undiagnosed problems and in desperate need of help. We arrived at just about 2pm. There were 3 people in the waiting room. Over the next 3 hours they were all seen. …
Called to check on my brother in law. Had the pleasure of speaking with Tamika, who is so so funny and kind! She helped me contact his unit ASAP. Keep her around and pay the damn woman even more!!! She is a great face for your hospital!
My Holly Hill experience has exceeded any and all expectations I had about seeking help for my daily struggles. I have been given all of the coping strategies I need to help me continue my journey. Erin, my therapist, has been absolutely …
Ive been on hold for an hour trying to contact my brother. By now its to late to talk with him but how come no one can pick up and explain to me why ive been placed on hold for so long..? I understand maybe bei g understaffed especially …
Holly Hill has helped me realize what self love was. The most amazing thing Ive experienced at Holly Hill Hospital is the unconditional love the nurses, doctors, and techs have for the patients. The peer support is amazing that i received and made some really cool friends.
I am in the Partial Hospitalization Outpatient Program at Holly Hill. I was reluctant about the idea of group therapy at first, but the program has been helpful so far. Everyone I have met with has been helpful and kind. If you are looking …
warning stay away!!!! This a review for new Holly hill children’s hospital on 201 Michael J Smith Lane. This is not a great hospital for kids. My step children have a history of severe undisciplined behavior in school and very aggressive …
22 day stay-Little to no actual care, I saw an actual doctor or nurse for 30 seconds a day, the rest was run by mental health “techs” who paraded around like correctional officers. At one point I was told, “you have nothing to be depressed …
This is a horrible hospital. From the beginning my son was admitted all the way through to when he was discharged, we had nothing but problems. If for some reason we would ever need assistant, I would drive all the way to Chapel Hill. …
I just want to Thank all that wrote their Reviews and pray they found the adequate and appropriate Mental Health Care. I will not be calling Holly Hill for any type of treatment. I do agree after reading “intelligent adult patients” that …
These 5 star reviews are all lies. I just got out of holly hill for just depression and i was treated like a criminal by the staff. Im not even exaggerating. I was on hall 2 west and the A/C was broke the entire week i was there. The ran …
Horrible place. They scam medicare and torture people. They have had lawsuits due to false imprisonments. Do not take your loved ones here for any reason. Lawyers say they are terrible
As a previous patient i see all these negative comments and it saddens me. It helped me create the environment physically what i needed mentally. A wonderful place to help those with Mental Health issues. …
I agree with Sarah, hands down the php was a godsend. But on the billing side, it is extremely expensive. The doctor doesn’t take most insurance, so you have to pay him upfront. Now I am getting calls about making a payment of what wasn’t …
Most of the staff was great. The section I was in was very disorganized. The medicine distribution was not organized at all. You had to fight for a place in line to get your meds. One nurse made me leave line when 3rd in line and it was …
I have been truly blessed with the PHP program that I started on 8/23/17.
The PHP structure and curriculum were excellent. It is a nice tweener program between detox and going home or SAIOP. The M-F 9 – 3 group therapy is awesome …
I have been working at Holly Hill since 01/02/2015. Holly Hill has allowed me to grow professionally as well as clinically. My supervisor is easy to reach out, responds my concerns timely, flexible with my time off request and asks me …
The intake area was dirty, with sticky floors and dirty cloth chairs. The visitation are was clean neat. I had an opportunity to go on the floor and that was also clean and neat. The staff was extremely supportive. They kept me informed and worked with me to find the appropriate support system for my family member.
My son Isaac was a patient there recently, he said he had a wonderful experience at Holly Hills.
The staff reached out to him, he made friends with other struggling patients, …
This hospital changed my life, it had a huge positive impact on me! The staff was super friendly and the patients on the young peoples unit were so kind and really welcomed me. I now have a week sober and can’t wait to see what life has in store for me in the next step of my recovery!(:
Being a healthcare professional in Behavioral Healthcare you appreciate good service. Jasmine the admissions coordinator always goes above and beyond assisting when we are trying to get patients placed. She’s prompt and always professional. She’s an excellent example of the service that Holly Hill provides.
THERE WAS NOTHING “FAIR” ABOUT THIS PLACE. It was absolutely horrible! What ever you do DO NOT GO TO HOLLY HILL. I was in there April of 2013. I was told I was going to be there for 4 days, I was there for 13! They tell you everything is …
My family member was admitted there. It was very difficult to get in contact with her at times because calls were not being forwarded to patient. We had no contact with the doctor however, 30 minutes prior to her release time, we were …
Holly Hill staff was very kind to a person whom I happened to know was in their care. They worked very hard to get that patient with the proper care needed. I believe this is a safe place to have your family members.
I had to read the reviews before I put my 2 cents worth in and let me clarify why I believe there are so many negative reviews. First, a lot of the patients that go to Holly Hill are in there on involuntary commitment papers, and simply …
The staff at this facility is rude and show absolutely no compassion what so ever. The front counter staff at the reception area are rude and should be fired. It takes 20 minutes or more to get to speak to your family member simply because …
i was admitted here almost exactly a year ago. the nightmares of this place still get to me. this places gave me ptsd (which i didn’t have previously). i was told to get an evaluation there and i ended up staying. my mom and i had to wait …
My husband is currently in this hospital, and I am very disappointed. The website makes it look like a great place to take a loved one, but the reality is quite different. First of all, the housekeeping is atrocious. The intake psychologist …
Staying in Holly Hill Hospital’s Young Adult program was a positive experience for me. The staff was caring, attentive, and you could tell they enjoyed their job. Their guided workbook program and multiple therapy groups helped in making a great start to recovery.
My father is in the hospital right now, and not only did they tell him they couldn’t raise his bed due to his 2 hip replacements. They forgot to give him his seizure meds and told him to go away. Felicia is the person who said that and this …
I spent a little over a week here about three years ago as a teen. Upon intake, I was forced to show physical scarring and healing injuries (self-made) in front of my parents despite me asking to speak with the woman privately about my …
My daughter was involentarily committed. She never saw the doctor, they started giving her medication based on what she had taken a couple of years before, she was not aloud to leave her room and I found out from her therapist ( her at home, not at the hospital) that she was being released.
My stay was awful. They lied about having 24/7 access to a phone line, about visitation, they lied about treatment, treated their patients awfully, there was no communication among the staff and all of the patients have to suffer for it. DO NOT TAKE YOUR CHILD HERE. I WAS TRAUMATIZED HERE, THEY DONT CARE ABOUT YOUR KIDS AT ALL.
I was put into Holly Hill in the children’s unit in November 2013. They had their information wrong off the bat. They registered me as involuntary, although it was my decision to go to the hospital because of severe suicidal thoughts. The …
This was a HORRIBLE experience! Look , I know people write reviews who are angry for being there, but I am a mother to wonderful son who was having a bad time. We were hoping he would get help here. That did not happen.He was kept in the …
The first day of the Partial Hospitalization Program counts as a full day of the program but you spend most of it filling out forms and getting pulled out of group to do assessments so you only get snippets of the treatment content. …
It’s taken me over half a year to write this. Because it was that awful- I wanted to find the right way to portray this facility. And to let others know what happens behind closed doors. …
My stay at Holly Hill Hospital has been a life changing experience for me. The staff is very supportive and friendly and are very knowledgeable when It come to helping others through their mental illness. I will miss some of the friends I made here because they brought a new perspective on life to me.
Holly Hill PHP was the absolute best mental health care I have ever received. The staff was professional and caring. I would highly recommend anyone suffering from mental illness here in a heart beat. The therapy is the best I have ever had …
This place is very unpleasant for patients and is significantly ill-designed to treat mental illness. This “hospital” is more like a prison, and I’m not necessarily saying other hospitals are better, this whole industry is one colossal …
My experience at Holly Hill was very good. The most knowledge and support i got out of my stay was the other patients and staff, I didnt really get a lot of time with my doctor but, the “homework” he gives you and what he prescribes you was …
I would rate this location 0 stars if I could. My experience at this hospital was absolutely reflective of the endemic issues with healthcare and bureaucracy in the United States. Some of the staff members were nice and actually did a good …
I admitted myself to this farce of a hospital in August of this year. After waiting in the admissions department for 12 hours I was assigned to a room. During my 6 days there I saw no therapeutic activities and saw the Doctor for about 3 …
In the beginning of your enrollment in their program, you sign papers and one is basically the “three day rule.” Which means, after a two/three day assessment, you have the right to ask for a review to be released on the third/fourth day. I …
Holly Hill has help me so many time. When i need to be in place where i couldn’t hurt me they were always there. You may not like every second you are there but there is growth that can happen if you stick with the help the try to give. …
This hospital should not be in business! They would suddenly take people of medications that had worked for them without letting them know. They let people go that are not stable but it is better the patient is out of that hospital than in …
The HELL is here! HOLLY HELL HOSPITAL The good news is: be a patient there. Already I paid all my sins. No mistake. After I die. I go to the Heaven! 😇 There I will be in 🙏 with the angels for the authorities close this place. …
I checked myself into Holly Hill Hospital for detox. It was a horrible experience. The staff there are often rude and reacted flippantly toward patients concerns. The group therapy sessions were useless, usually we just did a worksheet or …
On the day of my arrival we watched 1000 pound sisters. Tell me why they were showing fatspo to mental health patients? And then a nurse decided to talk to us about her assault in graphic detail with no therapist present. On top of this they sedated a 12 yo twice. And that was just in my seven day period stay
My experience here at the Holly Hill partial hospitalization program has been really great. Coming here to do intensive group therapy has helped me in so many ways by teaching me great coping skills and how to deal with certain situations …
The PHP program at Holly Hill has been a life saver for me. At first, I doubted the ability of a group program to assist me with my anxiety; however, after 12 days in the program I can honestly say that the group environment was what I …
I can’t believe the reviews I found on here. I was in Holly Hill for a month in 2007. I was 18 so I was in the adult ward. From the very beginning everyone was so nice. I’ve always had a really bad social phobia but I felt really …
I did a 8 day stay at this hospital (more like the county jail) and it was by far one of the worst experiences of my life. Not only did I only see the Dr. for no more then 5 mins a day, the therapist 1 time the entire time I was there, the …
I was at Holly Hill Hospital for about 8 days & I honestly had a fantastic experience. From admissions to going to the unit I was staying at, I was always feeling welcomed and like the staff really cared about me and my problems. I am …
They lost the clothes I was on unit with when I was discharged. I had around $150 worth of clothes in that bag and I cant afford to lose that as I am low income and some of the clothes have sentimental value too. They never call back you …
horrible place they deserve to be shut down and sued beyond any recovery, they abuse, misdiagnose and gaslight patients. the billing department is also incompetent and goes out of their way to screw up insurance claims to try and pin people …
Holly Hill Hospital is a temporary emergency treatment center for those that are a danger to themselves or others. When I first got here, it was frustrating due to the fact that we(other patients) were scheduled to arrive and we waited …
I recently received treatment at Holly Hill Hospital. This was my first hospitalization, and while I wasn’t sure what to expect I found the staff to be very helpful through the process. The admission steps went smoothly and once to my …
If I could give this place a negative 100, I would. This place needs to be shut down. Patients that are in need of help are locked in a room without medical presence, there is no therapy, the roof leaks and there are mold spores everywhere …
I just visited my son and I really like almost everything. For a mental health place, it is one of the best. Some of the others, are abusive. Yeah, the food is hospital food and not all that great. Yeah there’s a few workers that may not be …
My name is Mira and I was recently a patient at Holly Hill Hospital. My experience was life changing. The help and support I received from the staff was far more than I expected. Especially important in my road to wellness, was my therapist, her name is Jenny and she was amazing! The food wasn’t bad either.
My experience here at Holly Hill Hospital has been great. The environment is very welcoming along with the staff and peers. You get the feeling that its okay to let go and be yourself. No one judges you. Everyone wants to help you get …
Horrible, Don’t send your family member there. If the Wake Med say they are going to transfer your loved one there tell them NO.
No family involve ment, poor discharge planning, no care plan team meeting, nothing. My son is on the streets homeless, just horrible and he needs a program.
It was recommended by a therapist that I go here simply for an evaluation. She said that I would go in, answer some questions, I would go home, and they would send her a report. After going in and doing the evaluation, I was told that I had …
The south campus adult hospital is nice but Not a good experience because of staff. Employees voice how much they hate their jobs there which trickles down to the patients and Supervisors are even worse. Kia, a supervisor there, was unprofessional and very rude to patients and employees as well.
Does not even deserve a one star. All they are good for is changing your medicine to leave you like a zombie the whole time your there. The staff is down right terrible. There attitudes do not belong in a facility like this. They make you …
Sometimes they give you information over the phone at the front desk and sometimes they tell you they can’t disclose the information to family. Either you stick to your regulations or you assist in helping family provide support. There’s an …
Holly Hills mental health program may seem a little sketchy. There is no gaurds present & the nurses try their very best to make patients feel welcomed. Nevertheless, if you dont care for yourself to get better or anyone at all… you …
i was in this hospital for about 43 days and it is a joke to say the very very least you see the doctor for 2 min tops and they think they can diagnose you with things like personality disorders and besides that they hire anyone to be an …
After reading the reviews, I have to admit I was horrified for my daughter. But I just got off the phone with Tameka and she was fantastic. She reassured me she is going to be ok, and answered all my questions that she could. She was very professional, and courteous. Thank you Tameka!
I’m writing this review now in 2018 but I stayed here in 2012 as an adolescent. For years I was terrified to talk about my experience at Holly Hill. I was consistently mistreated during my stay, the staff were incredibly rude and made …
Posting under my mom’s profile, I am her son. You can’t take naps here. You dont get to have long phone calls with your family. The food is gross. I had to get up really early and didn’t like that at all. You have to stay in your room for …
I have a family member who was at the adult hospital for a few days. I felt safe knowing that they were safe and being helped. There was visitation and phone calls daily so I felt like I knew what was going on. The doctor did a really …
I was sent to this mental hospital back in 2019 and can say it was the worst experience of my life at the time I was 13-14 and the experience has left me with a great fear of hospital. The staff is so uncaring and mentally abusive they …
As a Behavioral Health professional, I appreciate the hard work and dedication from Hilly Hill. I have received positive feedback from patients whom I have referred there for treatment, on all levels! It is so great that they offer a full …
Okay I went a year ago but seriously if you just say “i’m fine” in a convincing way, you’ll be out in a week. I give this place three stars because the food was really good and I met some really funny people. I didn’t like how some …
This hospital needs to be closed. The staff is awful and the doctor’s don’t care. Told them my mother was still suffering but they released her anyway. She wasn’t even home 5 min and had to be taken to another hospital. If you don’t …
Yeah I am a social worker and I can totally see why there are bad reviews. I have a client there currently and I can’t even get Adrian who is the patient advocate to call me back so I can help my client. Judging from the reviews, I can see …
Staff is extremely rude, called for information on a family member, the person who answered the phone began yelling at me over the phone. She would not give me her name. Family member has been in the facility for 5 days and has not yet seen …
1 hour of visitation each week? Are you kidding me? Staff doesn’t even know the visitation rules and cannot seem to competently answer the phone. Place seems horrible.
This system is so so broken. I was IVC for depression and spent almost a week. I spent 9 mins total with a doctor. She. Hong who is arrogant, has an extreme lack of empathy, condescending and overall just not a nice person. Took him 1 hour …
My 26 yr old son was transferred to this facility from local hospital. We received little to no info about this place. I did not feel very reassured after reading the reviews. I have made several phone calls to this place and it does not …
Do not ever bring a family member here. This place is horrible they leave both family and patient in the dark. They also violate a lot of HIPAA rules… how does a patient know about another patients business???Worst part of it all is the …
this place does NOT care about mental health. my best friend was pulled out of class because their councilor was worried about their mental state and they got ZERO help. they told me that they only spent around three minutes with a doctor …
My mother was transferred here and she to leave within a day. She felt disrespected by the caretakers as if they never worked with a patient before. In her words, “I’d rather be anywhere else but here”.
This place is horrible. My daughter was here for 7 days and she told me she came out worse than she came in! There are a few techs here that I can count on 1 hand that are genuinely very helpful and do they’re job great (Ms. Shakira and Ms. …
We have a family member transferred to this facility supposedly. We are told it’s up to our family member to reach out to us in order to talk to him. We don’t even know if he arrived safely. We have not heard a word from our family …
Was there on the 4th not a clean place and the toilet kept getting clogged which is unsanitary for patients to be nothing but bugs crawling I got some help finding coping skills but I don’t recommend staff was great and caring some came …
I feel like there is a lack of support for patients who are in crisis when it comes to billing and insurance. How can a patient who is admitted involuntarily be expected to have a wallet or insurance card and be expected to complete …
Allen Jolley And This Organization’s Staff; Patients; Management (All Levels) Are Prohibited 🚫 And Ineligible From Absolutely Any And All Association; Affiliation; And Communication Between Each Other For Any Reason Whatsoever.
#DontBeMuts …
The staff was very professional and as courteous as possible much better than I had ever expected. I hate to say that the food was not that great or diverse, though I was eventually able to get meals that I was comfortable eating. I was …
DO NOT SEEK HELP FROM HERE!!! I am a Mobile Crisis Responder in NC. I suggested my client contact Holly Hill to confirm if they accept individuals without insurance from client’s county. Since this hospital is state contracted with state …
I was a patient in the young adult(14-17) female ward and i just have to say the staff was very unprofessional and rude. I was cussed out, called names, ignored and bullyed by the mental health technicians. They made all of us uncomfortable …
A family member is currently in Holly Hill on an IVC (involuntary commitment order) of a non-violent nature. He was transferred from another hospital to Holly Hill on 7/21 and placed in a holding room until a bed was available in the Adult …
I recently had a short stay. My experience was the best experience. I’ve never been in a situation like this ever before and my process was as can be expected. I stayed in 2SouthEast unit. MHT Ms. Yolanda was my personal guardian angel, the …
My daughter was admitted to this facility on her own accord last week. We, as parents, were very weary about her voluntary commitment to the facility. However, we assumed that as a medical facility for adolescents she would be treated with …
I am very disappointed in the staff at Holly Hill Hospital in Raleigh, N.C. I have been looking at various positions since early summer. I had applied for the Mental Health Technician. I had got an invitation to interview by Alice Parker. …
To be honest, the food was good (better than my school lunch) but the staff is lame. They’re rude and disrespectful. One of them legit said “if one of them put their hands on me, im going to fight them, and I dont care what that paper …
this is honestly one of the worst behavioral health hospitals i’ve ever seen. the staff are unbelievably disrespectful and rude. the doctor is rude and unprofessional. the nurses were incredibly disrespectful and i was honestly so …
This has to be one of the worst hospitals ive been to, the staff was always rude and abusive weather it be physically or emotionally. ive had staff curse at me, put me down, and start screaming matches with me. i also had a staff choke …
Although the mental health system generally has many flaws that are not specific to Holly Hill, there is no “system” excuse for this type of treatment. It is unacceptable to treat a well-behaved but depressed child (on a child unit) by …
i been there one time i was there for 2 weeks and i got into a fight they tried giving me a shot for no reason i was calm i told them i didn’t need one i’m good and they gave me one anyway when i didn’t need it but other than that it was ight.
I was 14 when I was sent here. The staff was not caring. Yelled at me when I started my period. Treated me poorly like I was a nuisance for asking for toiletries. The doctors didn’t care about you. They didn’t listen but was quick to medicate you.
Holly Hill hospital has many bad reviews to say the least. I’ve been here twice, the first time was in 2019 I was there for almost 2 months. The second time was in 2021 I was there for close to 3 months. I can agree that the doctor …
Okay, so after reading a lot of these reviews I have to agree with some based on the doctor and the lack of impactful therapy. They definitely treated us like children with coloring/workbook pages etc. and the doctor definitely did not see …
Horrible experience. We only saw the therapist for a few rushed minutes once a day, he didn’t want to talk about anything, gave everyone the same cookie cutter “lesson” and gave just about everyone there the same medication and diagnoses …
This place is a nightmare. It is worse than a prison. You get no care or help and the people that work there don’t care. They don’t answer the phone and good luck getting a call back. It takes them forever to respond to and process a …
Funny place. I was IVC here and they kept me for 8 days about 5 months ago. (14-17 boys) Some of the staff were rude but a lot of the techs are genuinely good people. I met cool people but I really just needed socialization, the therapy was …
I went to Holly Hill when I was 10 because my Obsessive-compulsive disorder was out of control and I wasn’t able to function properly. I sat in a waiting room with my mom for about 2 hours until finally I had an “evaluation” done by a Dr. I …
I have been to holly hill multiple times and each time i went it was the same . The techs are somewhat good people they’re just rude sometimes and some of them played loud music when it was time for everyone to sleep . I honestly didn’t …
absolutely awful. i was admitted into the hospital around the age of 14; i’m 18 now, and i’m still traumatized by the experience i was provided here. firstly, the nurses will absolutely talk about patients negatively with others nurses. …
DO NOT SEND ANYONE HERE!!!
apparently this place just gives you a bed, dog food basically and makes you go crazy if you aren’t already struggling with mental health. No group therapy, no …
This is the worst place my sister is currently here and it takes them a day to give her her clothes that I brought her she’s asking questions but no one is answering them the nurses here are highly disrespectful I called so I can speaks to …
I went here and heard some ppl that were 13 or 14 got sexualized by 16-17 year old girls and nobody did nothing and some of the tech’s are rude as hell and need to get fired I learned coping skills but the hospital itself is bad its to much …
WE NEED MY SONS MEDICINE SENT TO THE VA IN FAYETTEVILLE ON RAMSEY!! ASAP! IF SOMETHING HAPPENS TO HIM OR ANY INNOCENT PEOPLE, WE WILL HOLD HOLLY HILL PERSONALLY RESPONSIBLE!!! THERE IS NO REASON FOR YOU TO TREAT ANY HUMAN THIS WAY, ESPECIALLY A WAR VETERAN!
Went here in 2021, first things first. They are covering up many SA’s that happened in there building, and are providing false averages for there “patient satisfactory”. All of the real reviews on here are responded with the same bot like …
In the mental hospital, you are treated like a criminal and there is no right to privacy. Some of the staff were nice people and genuinely wanted to help. Food depended on if you were dressed in regular street clothes and talked about …
I went to Holly Hill for a week and a half in the summer of 2019 (when i was twelve years old), and it’s safe for me to say that it did far more harm than good. The doctor I met with for only a few minutes a day tried to diagnose me and …
I would give less than 1 star if possible. I had a family brought here who has received the worst care possible. They have to stay a week and have not been given clean underwear and only a gown to wear. So we brought clothes and other …
Holly Hill hospital is not a place for mental health issues treatment; you are sleep deprived (after morning meds your room is locked) so you are sleepy and forced go to group therapy, while you are in group most of the staff are on their …
Lithium and lamictal are the only things they will do to treat you, and they won’t care you’re suffering either. This place is horrid and deserves the nickname holy hell
My interaction with Holly Hill was a few years ago when I was 15. I lived two hours away from this facility, and they refused to allow my mother a choice on the facilities. …
” Holy Hell Hospital ”
Worst facility in the state! Mental health being addressed by nurse practitioners named “Princess.” Incompetent staff, rude, dirty facility. I couldn’t tell …
This place is a worst nightmare. For anyone struggling with mental health/addiction do not consider going here. I repeat find a better place to go to. My insurance wouldn’t cover my stay here because they deemed it unnecessary for me to be …
I was here for 4 weeks. You only see your doctor for 2 minutes everyday and they will try to diagnose you with stuff like personality disorders. They hire mental health techs 18 and up and most of them almost all that don’t know anything …
Holly Hill Hospital was a sad joke. All they did was have us sit around and watch TV and the facilities were very dirty to say the least. I went there for help, and I feel like I need more help now that I came out of there than I did when I …
Horrible, the worse experience of my life, this place should be close, nobody cares about the people inside with issues.I’m worse after this place than before I went in there. …
This place didn’t even deserve a one star. I went in 2016 when I was in 8th grade, and I was assaulted there, and the nurses did not care of what happened. None of the doctors or staff cared about us. Literally the most traumatized I have …
Overall horribly ran establishment. Very few staffers are anything more than terrible. Food was above average for a hospital, but frustrating administration and overall lack of concern for patients is frightening. 0 stars if i could give it.
I’m not even sure how I ended up all the way in Raleigh from Durham but I didn’t see or hear from a doctor or therapist at least 72 hrs into being there and none of my family could get through to me even with my code. I don’t ever want to …
This place did absolutely nothing for my brother’s mental health. They refused to speak to his father who he lives with and has lived with the past 7 years and the one who has taken care of him since he was claimed disabled. He receives …
About 2 weeks ago: A very rude and disrespectful billing department, had asked if possible to call back later and was told no. If did not settle the bill right then it was going to be sent to collections. The funny thing about this, it was …
Terrible receptionist who sounded like a drunk and horrible person name Birchie who basically said he didn’t care and that I should take my suicidal child to Wake Med as they are better equipped. I see why you have such a low rating! I am …
The only thing that made it bearable was the other kids that were put in with me and having them to connect too. The staff and place is so bad. They are only a few and I mean like 2 people in this place that actually cares about the …
Worst experience of my life. It was uncomfortable because of the old deteriorated furniture, and it was filthy. The stench of body odor was overwhelming, and bathrooms were disgusting. It seems that everyone is diagnosed with manic …
I was a voluntary patient here when I was 13 in 2018. Was hoping I’d get help, but this place didn’t fulfill that. If you’re looking for a diagnosis, you’ll get it here (although not the best), but good treatment is a no-go. Fights …
All this hospital did for me was just wasted my time & they didn’t help me at all. I had to help myself when I got back home. But, there was only a couple staff members that were helpful. They did help me get back on the right path with …
I would give this place negative stars if I could!! My daughter had the worst stay there, staff was terrible. No one ever answers the phone or lets you know what’s going on with your child. Then after the accounting dept. harasses you or …
I wouldn’t send my worst enemy here, let alone someone who needed help when they were at the lowest of their lows. I came here after a suicide attempt and me and the other patients were treated like animals. We were made fun of and lied …
If I could give this for profit institutions zero stars I would. I still have PTSD from an involuntary admission in 2018. I live in Charlotte and the staff psychiatrist flatly refused to contact my treatment team. I have mobility issues and …
I was sent here. Horrible staff, horrible communications, god awful food, poor hygiene, inaccurate diagnosis’ from doctors who barely meet you, my peers were threatening me, unclean environment, smelled like feet. I’m now hairy after …
I accidentally went to the inpatient versus the outpatient program. When I got there I told them I was looking for the outpatient center, and instead they took all of my stuff and locked me in a waiting room against my own will. I wanted …
I would like to address the intake procedure. I ask to be taken to Holly hills. I was obviously struggling. After being unchained I was left in a cold white room with plastic chairs. We all sat in silence for hours. I was not giving my …
My child was there 10 days. Crystal, Rebecca, Dustin were very pleasant. Derrick was great with discharge planning. Dr Childers was very knowledgeable. My daughter said the food was really good too! She had some behavioral issues that were …
Don’t waste your time!! If you’re in a serious crisis and need immediate assistance this is not the place to go. After removing a knife from my wife’s hand and stopping her attempt at suicide. I knew now was the time to seek help. Upon …
I have been here for a couple of weeks. I have found the comradery to be very helpful. No matter our walk of life, we can all relate to one another through our pain. The program has a well developed curriculum which targets the mental …
My bf was in Holly Hill a couples month ago because of bipolar disorder. They didn’t know how to treat him, when they let him out , he was even worst.
Then come to pay the bills. I have questions, I called them. The lady picked up the phone and didn’t even want to talk. They had very poor customer service and unprofessional!!
This place made my depression worse and did not help me “group therapy” was a big argument about how they were not getting the correct treatment. The food was dreadful.on my last night there was a fight and that increased my stay for another 2 days never coming back.
4 hours to do an intake. When staff knew we were coming. The nurse would stop working on my kids intake to go start another one. Not sure if everyone on the staff is that unprofessional but I don’t have high hopes!!!!
i was dragged down the hallway for not want to get up and then the nurse gave me sedative that made me fall asleep! Worst experience of my life!
The staff is awful, they let me have a seizure because they didn’t have a doctors order for my epilepsy medication when it was ordered & prescribed to me, they also were very rude & didn’t care at all about anyone’s problems. I had to get a …
I dont want to even give them a star but have to because i cant write a review. They are experimenting on humans in this hospital. Ao is meds some ia science. Please do not send your love ones here! Im one of many who has dealt with this …
My mother went here and she got so dehydrated she had to go the hospital She said the staff was rough with her and she was too weak to even get up and go to the bathroom She kept telling them she needed to go to the hospital but they …
I unfortunately stayed at this place for a week. The first day, this overweight, mannish “mental health technician” named Brittany in 3 Southwest left me crying on the floor for nearly an hour when I refused to sign paperwork allowing …
Elizabeth, an RN, is the only reason it isn’t getting one star. She literally saved my life. I am an addict. I freely admit that. As usual, other patients helped me cope with my detox more than the staff. The social worker (I forget her …
My daughter was a patient and was seeing Dr. Childers at Holly Hill. I needed to get in contact with him and couldn’t reach him at his office for about a week. I finally called for him at Holly Hill and when I saw him the next day he went …
A child of mine had the misfortune to spend several days here recently. To call the conduct of the staff and management unprofessional would be to give them undeserved praise. …
I was there on 2 south east for almost 2 weeks. I just got out on June 1st and it was different from when I was in Copestone. But the experience was ok. Some of the staff was rude. But I got sick when I was there and they took me to the …
Would rate 0 if possible. This place is a for-profit pill pushing prison disguised as a hospital that does nothing to rehabilitate anyone more than a middle school guidance teacher could help. They zombify people in need and try to keep …
You’re supposed to see a doctor within 24 hours. Not happening. Not handling prior patient medications properly. Don’t seem to actually care for patients. Pretty ridiculous considering people actually want to ask for help and when they do, they’re imprisoned against their will.
Holly Hills really helped my Son. The staff there is extremely nice and helpful. The only complaint I had is with the billing department who expected me to pay upon discharge without waiting for insurance claims to be completed.
This was probably the biggest waste of time. Most of the staff is extremely rude as if they’re not dealing with mentally unstable patients. Most of the “group therapy” I had consisted of a nurse who knows nothing about psychology or mental …
This place is truly Holly Hell. I went in on a weekend and the staff was terrible. They provided very little help and just seemed to walk through processes regardless of what I was saying or needed. Then as soon as i checked out, they began harassing me to pay the bill. I would not refer anyone here.
Letter from adult patient on 12/26/16: “I am writing to let you know how pleased I was with the whole medical staff while I was at Holly Hill. In my opinion, everyone was very cooperative, friendly, answered my questions when I had a …
My stuff took forever to get to me when my mom brought it over when she visited. Items came up missing that she packed for me. The floor I was on at first had two women fighting over one of them not having a CNA licence. Then, they kept …
Tried calling Holly Hill about a possible emergency situation and to let them know we were coming in, but the phone just rang and rang with no answer the first two times I tried calling and then I got hung up on the other two times. We ended up seeking help elsewhere.
I haven’t been here to be completely honest but one of my friends went here, and she was literally treated like nothing she came out more depressed than she went in I had to look my friend in the eyes and see her try not to cry just telling me what happened in that hell hole. Just terrible that’s the only way to describe it
This program has been so helpful in building my toolbox to work through depression and anxiety. I have done individual therapy before but never group therapy. I would recommend this program to anyone who is struggling and feels like the …
This hospital was by far the worst experience my family ever had to experience. My mother – part of geriatrics ward – was suffering from a mental relapse due to her diagnosis of schizophrenia. We had no choice but to hospitalize her and …
If you value you or your family’s life. Avoid this trap of a hospital at all costs. There is no true treatment here. You will leave in worse shape than in which you arrived. Please get your family or loved ones out of here if there are in this facility. It is a prison of torture.
it should really be zero stars rating.
my son went in, and came out in just as bad of a condition as he went in. we’ve been waiting 3 days for the hospital to clarify what his prescriptions are, …
literally so terrible the nurses do not care about you at all there were so many fights and even if you weren’t fighting back they would give you a shot, the staff is rude and disrespectful. i will never come back
I have a family member in this facility and we are really struggling getting clear information from staff as to what is going on and what the prognosis is. Many days have past and the psychiatrist has yet to answer family member phone …
It is so very sad that Holly Hill does not see how poor their reviews are. 2 stars out of 5 stars shows they need to change some things. I had the same experience as so many others with a family member. Never spoke directly with doctor …
My friend was put here by her mother for stupid reasons and she said she wanted to kill herself more when she got there then she did before she went. she said the staff is rude and mean and they don’t try to help you, they just drown you in meds so you cant feel anything. don’t recommend it for the biggest a** hole in the world
If I could go lower I would. I personally was never at this hospital but a loved one was. I never spoke to a person who was kind.. everyone I spoke to from intake to nursing staff needs a new profession because human decency clearly eludes …
The overall service and treatment at this place is of very low quality. Most of the staff members made me feel unheard and unvalued. As a patient who was recently here, I do not recommend this place to anyone.
I’ve been here twice, in the 18-26 age ward, and it was pretty fun tbh. Everyone’s nice and they pay attention. It wasn’t all rainbows but it is a hospital so.
No treatment here:( They don’t follow the schedule given; you have to fight to get your rights upheld; saw a psychiatrist only 3 times for 5 minutes each during a week long stay; no individual therapy; group therapy rarely actually happens …
Absolutely horrible. Worst place you can go to try and heal
I am about 100% positive this place deleted my review. The short version is I was rejected due to my diagnosis of autism, even though it wasn’t what was being treated. Discrimination makes this a 1 star at least from me
FOR YOUR OWN HEALTH PLEASE STAY AWAY FROM HERE. I’d give no stars if possible, anyone here that has a medical license should have it revoked. I checked myself in to see if it was the help I needed so i could talk to a therapist on a regular …
They did nothing for our son but force him to take meds he didn’t want with some serious side effects. My son was in Holly Hill three times in less than a year. He ended his life this week. Please don’t go to HH, seek out other help!
Horrible service if you have a family member there is very hard to speak to them even if you have their patient ID nobody knows what’s going on and the staff is very rude. Several days in a row I tried to call to speak to a family member and I had to call seven and eight times to get through because I was always put on internal hold
This place is a joke. My daughter was placed here for a week. We tried getting the help she needed and every time we contacted this place, we could never get through. But when it came down to having her discharged and they told us to come …
Pros:
Most of the techs were super sweet and helpful. They did their best considering this place was understaffed and mismanaged. …
Place was reckless and unprofessional. Threw me in there and misdiagnosed me with a mental disorder. Ive been a pilot for about 6 years now and can assure you i am a mentally stable person. This place is horrible. Please go to another …
Place is a joke. I was there for 5 long days. You’re not allowed to be in your room at all during the day. Doors are locked so you’re forced to sit in uncomfortable chairs and watch tv. God forbid you wake before 7:30. Have to go back to …
If I could give negative stars I would I was calling for a patient and think that place is extremely incompetent!! They lost my brother all weekend and on Monday I called cause I thought maybe they are short staffed during the weekend the …
I separated from my wife of 14 years so l was distraught, I stayed there 5 days,I was released and my personal property was missing, I had a laptop case with all the evidence I needed for my divorce,flash drives,pics on SD card,birth …
A total waste of a week that I could’ve spent being in school. Being forced to go to a place where I was sexually harassed, put on the wrong medicine, ate awful food, and was forced to go to groups that weren’t helpful whatsoever is …
I just got back home from being there for seven days. This place helped me during my darkest time. The staffs were mostly friendly although a few were too aggressive when talking to the patients. My favorite therapist was Katlyn. She’s so …
This place is not a therapeutic facility. It’s always short staffed yet they take in so many people. No one gets the right amount of attention because there are so many people. This facility is not only short on staff but they are also …
This place has a lot of problems I would give it less then 1 star if I could. They food was ok the techs were rude and couldn’t make a proper pot of coffee. There was only 3 techs that I actually liked. The nurses took forever to give us …
Our teenage son recently stated here after experimenting with a hallucinogenic drug. He was there for 7 days and they were absolutely wonderful to him. He called us repeatedly he had access to other activities. The group therapy, nurses …
I came from rockingham to pick up my brother who was being discharged I arrived at 9:14 spoke with a person an employee I’m assuming or at least feel the shoes of an employee spoke to the lady told her what I was here for it is now 11:42 …
This hospital was filthy. They locked you out of your room for 8 hours a day .. made me sit in the tv room but not allowed to watch any tv while in there .:food was horrible and patient standing by the tray return eating off other patients …
Holly Hill Hospital is an excellent mental health resource for the community. The efficiency and prowess of the hospital and its staff are making leaps and bounds at preventing suicide in the North Carolina community. …
Poor care received for my father. They Discharged him way to soon & despite concerns from family. He was readmitted 5 days after being discharged from there. Absolutely no communication between guardian & staff at hospital. If you truly need help…do yourself a favor & don’t go there.
Luckily I was on the best unit- 2 north A. Food was bad. Overall experience was not too great. I made a couple friends. Bryce the therapist was great. And the techs Stephen and Darchell were good.
My son was sent to Holly Hills Yesterday since he’s arrival I’ve haven’t heard nothing from him. I called to check up on him and the guy who answered the phone was very rude and unprofessional and wouldn’t let me talk to my son… I’ve read the reviews on this place to worry me about the safety and well being of my son. …
Dont go here. had 1000$ phone and they lost it… gave me 40$ in compensation XD
Disgusting what you did to that poor girl
1st of all this place is not a behavioral institution. The MHT’S play games, watch movies, and t.v. with the children that need psychiatric and therapeutic help. Wendy is very rude and short and have no interest on what the parents have say …
This is one of the worst most abusive hospitals that I have ever heard of. He went from having some problems too severe problems. The doctor never spoke with him. The social worker talked very little and would never return a phone call. My …
I am begging you to never go here. Never go through what I went through at this awful disgusting place. I am scarred for life, words can’t explain it. I was held against my will, the staff there were awful and insulted me, the other …
This place is an important resource in our community. Saved many of lives.
The negative reviews…well I’ll try to say this as sensitively as possible. …
I’m here now & Even Though Wake Med Gave Me My prescription and Said I wasnt a Danger They Are Trying To keep me unwillingly. The doctor forced me to sign in to stay or they would involuntarily. The Staff Pressures You Into doing Stuff You dont want too.
Don’t ever go to the hospital unless you are looking to get locked up for a week or two with no recourse. They love to take our money, make more crazy, and to have you left on the street in time.
First and foremost, I would like to give a big thanks to Mental Health Techs GREG, KAYLA, ANGELA, and RN TATYANA. …
DO NOT SEND YOUR CHILD HERE
Sure they have a new pediatrics ward but its horrible …
I am genuinely concerned this place is still in business. I will be submitting a complaint to the Better Business Bureau so thank you for all the negative reviews these will help with my write up. Let’s get this awful place shut down. …
This hospital changed my life! I came in needing lots of help and definitely received it. I am thankful for the wonderful experience, awesome staff, and the warm environment. I was able to learn about my personal health needs, and develop a plan to help me succeed. I highly recommend this hospital to everyone in need.
Food was bussing ong beds a little uncomfortable
if i could give this place 0 stars i would! I just left Holly Hills 2 days ago after a week stay. The day I got there the nurse checking me in said to me, “don’t make friends here”. It also took 4 hours to get me checked in and into the …
Don’t ever send your child here. It really is a holding pen. The doctor actually told me that they don’t do treatment, they just keep the kids “safe”. They honestly don’t even do that well. The staff doesn’t give a *^%* about minors. They may be good for drug rehab, but NOT for kids.
Please reconsider other options!! Wish we did…. Dr. Childers was very uncaring, pompous, arrogant and just not interested in the welfare of the youth under his care. My son actually was hopeful and welcomed help but after meeting this …
This place is horrible, the staff treats you like your a problem and it is very clear most of them are there for a paycheck not because they want to help. i was in the north hall for adolescent girls and the only staff that cared was Tony, Kiri, Shakisa
The treatment plan here is the same for EVERYONE, regardless of your particular psychiatric diagnosis. DETOX!! {especially if you have the misfortune to have Dr. Wang as your Psychiatrist} Now I am an assertive physically fit man in my …
This place is a joke. They transferred my son there. Rude staff, in knowledgeable staff, no one took time to listen. Everyone tried to speak over me. Good luck getting someone to answer the telephone!! Do not receive any treatment at this facility.
I have been there in the past and so now I have a child that volunterily admitted himself a week ago. I was told last week that he would be out in 7 days and tonite when my husband and I went to go see him we find out from him that he was …
Great place. My first and hopefully last stay at a Psychiatric Hospital. Awesome staff; cool and interesting people. The food was surprisingly delicious. The level of care that I received truly was touching. …
The service was excellent. The staff was very caring and supportive to the patients need. The therapist was outstanding in the group settings. The psychiatrist was one of the best experiences I have ever had.
The PHP program of Holly Hill has saved my life literally. I came here after a month of medical hospitalization due to a result of a failed suicide attempt. I have been able to address my alcohol and mental health issues in one setting. …
It’s a place where there’s a lot like I’ve heard prison is, just as a visitor. Horrible!! Wouldn’t want anyone else to ever experience such a sorry place. It’s your worst nightmare in real life. I just wanted to cry for the patients and get them real help!
I would recommend this program to anyone looking to address dual diagnosis and/or chemical dependence issues as a strong foundation for long-term success in dealing with mental illness and/or addiction. The staff is committed, empathetic …
This is a truly wonderful place. I was a part of the PHP program for about 2 and a half weeks. When I first came in I had lost all hope and did not want to be helped. The concept of group therapy was very foreign to me, but turned out to be what made me stay in the program. 10 out of 10 would recommend:)
The staff hate little white girls. The staff is very racist towards little white girls. The only staff member who was nice was Taylor. That’s it. The doctors let you pick your meds. They ignore you. They talk on their phones while you are talking to them. The social workers are idiots. Don’t come here if you are trying to get help.
This place completely shuts family out. We did not get any any information regarding my family member at all. They wouldn’t even tell us the diagnosis ,then had the nerve to say that the family lacks complete awareness of the condition. How do you educate yourself on a condition that you haven’t been made aware off??
My son was here for 2 weeks. This was the best experience for him. Mrs audrey mendes was the best therapist and a heaven send. Dr childers told my son personally if you ever feel in need call me personally and i will go get you. They are angels from heaven because i could have lost him. Holly hills is the best place for troubled kids.
Waste of time for my 6 year old son and actually made him severely worse. He got released two weeks ago and is already at UNC hospital getting better care there. Seems like there is too many kids there and the kids are not getting enough …
When they call it “Holly Hell” they’re right. I was forced to go there in 2013. They don’t try to actually help you. They just tell you what to say to get out as soon as possible because being there is so depressing it just makes your …
My experience with the PHP program on Falstaff went well. I loved my therapist and enjoyed the group setting. However, my experience at Holly Hill Hospital was lacking. I was at the hospital for 8 days and they never let me outside once.
This experience was just a nightmare. They don’t even try to help, you are locked in and a total waste of time. It was a dangerous environment with frequent violent outbursts from other patients. A man threw coffee at me before he …
I commend Holly Hill Hospital for the care they give our patients as they have been a life saver for many. I am very pleased with the Day Treatment programs as they allow our patients the ability to sleep at home and receive comprehensive …
Whatever you do, DO NOT go to this place. I had one bad night and got sent there all the way from Charlotte and now I’m far worse than when I got there. They will screw with your meds and threaten to hold you for 90 days instead of three if …
first and foremost: Dr. Lopez should be fired. immediately. never in my life have i met a doctor so dismissive, so rude, so crass. he told me my mental health issues were MY OWN fault and that i would likely never get better. he either …
Don’t go the Holly Hell Hospital! Ever! I got sick off the food while I was patient there. I threw up twice after breakfast and was not permitted into my bedroom to rest nor was an MD called in to look at me. Staff is rude and uncaring. …
was just here and we literally just watched tv and colored all day, with maybe one actual group therapy session sprinkled in randomly. its extremely understaffed and the staff that are there are often unhelpful. not to mention the food was …
Wretchedly Poor – Showed up with my mother who is bipolar along with other undiagnosed problems and in desperate need of help. We arrived at just about 2pm. There were 3 people in the waiting room. Over the next 3 hours they were all seen. …
Called to check on my brother in law. Had the pleasure of speaking with Tamika, who is so so funny and kind! She helped me contact his unit ASAP. Keep her around and pay the damn woman even more!!! She is a great face for your hospital!
My Holly Hill experience has exceeded any and all expectations I had about seeking help for my daily struggles. I have been given all of the coping strategies I need to help me continue my journey. Erin, my therapist, has been absolutely …
Ive been on hold for an hour trying to contact my brother. By now its to late to talk with him but how come no one can pick up and explain to me why ive been placed on hold for so long..? I understand maybe bei g understaffed especially …
Holly Hill has helped me realize what self love was. The most amazing thing Ive experienced at Holly Hill Hospital is the unconditional love the nurses, doctors, and techs have for the patients. The peer support is amazing that i received and made some really cool friends.
I am in the Partial Hospitalization Outpatient Program at Holly Hill. I was reluctant about the idea of group therapy at first, but the program has been helpful so far. Everyone I have met with has been helpful and kind. If you are looking …
Terrible place to be, techs treat you like a piece of trash. They knew my triggers were yelling and they still yelled and cussed us out.
warning stay away!!!! This a review for new Holly hill children’s hospital on 201 Michael J Smith Lane. This is not a great hospital for kids. My step children have a history of severe undisciplined behavior in school and very aggressive …
Do not bring your loved ones here for mental health if they truly need it. I can relate to many of the bad reviews as they reflect my own experience.
22 day stay-Little to no actual care, I saw an actual doctor or nurse for 30 seconds a day, the rest was run by mental health “techs” who paraded around like correctional officers. At one point I was told, “you have nothing to be depressed …
This is a horrible hospital. From the beginning my son was admitted all the way through to when he was discharged, we had nothing but problems. If for some reason we would ever need assistant, I would drive all the way to Chapel Hill. …
I just want to Thank all that wrote their Reviews and pray they found the adequate and appropriate Mental Health Care. I will not be calling Holly Hill for any type of treatment. I do agree after reading “intelligent adult patients” that …
These 5 star reviews are all lies. I just got out of holly hill for just depression and i was treated like a criminal by the staff. Im not even exaggerating. I was on hall 2 west and the A/C was broke the entire week i was there. The ran …
Horrible place. They scam medicare and torture people. They have had lawsuits due to false imprisonments. Do not take your loved ones here for any reason. Lawyers say they are terrible
As a previous patient i see all these negative comments and it saddens me. It helped me create the environment physically what i needed mentally. A wonderful place to help those with Mental Health issues. …
I agree with Sarah, hands down the php was a godsend. But on the billing side, it is extremely expensive. The doctor doesn’t take most insurance, so you have to pay him upfront. Now I am getting calls about making a payment of what wasn’t …
Most of the staff was great. The section I was in was very disorganized. The medicine distribution was not organized at all. You had to fight for a place in line to get your meds. One nurse made me leave line when 3rd in line and it was …
I have been truly blessed with the PHP program that I started on 8/23/17.
The PHP structure and curriculum were excellent. It is a nice tweener program between detox and going home or SAIOP. The M-F 9 – 3 group therapy is awesome …
I have been working at Holly Hill since 01/02/2015. Holly Hill has allowed me to grow professionally as well as clinically. My supervisor is easy to reach out, responds my concerns timely, flexible with my time off request and asks me …
The intake area was dirty, with sticky floors and dirty cloth chairs. The visitation are was clean neat. I had an opportunity to go on the floor and that was also clean and neat. The staff was extremely supportive. They kept me informed and worked with me to find the appropriate support system for my family member.
My son Isaac was a patient there recently, he said he had a wonderful experience at Holly Hills.
The staff reached out to him, he made friends with other struggling patients, …
This hospital changed my life, it had a huge positive impact on me! The staff was super friendly and the patients on the young peoples unit were so kind and really welcomed me. I now have a week sober and can’t wait to see what life has in store for me in the next step of my recovery!(:
Being a healthcare professional in Behavioral Healthcare you appreciate good service. Jasmine the admissions coordinator always goes above and beyond assisting when we are trying to get patients placed. She’s prompt and always professional. She’s an excellent example of the service that Holly Hill provides.
THERE WAS NOTHING “FAIR” ABOUT THIS PLACE. It was absolutely horrible! What ever you do DO NOT GO TO HOLLY HILL. I was in there April of 2013. I was told I was going to be there for 4 days, I was there for 13! They tell you everything is …
My family member was admitted there. It was very difficult to get in contact with her at times because calls were not being forwarded to patient. We had no contact with the doctor however, 30 minutes prior to her release time, we were …
Holly Hill staff was very kind to a person whom I happened to know was in their care. They worked very hard to get that patient with the proper care needed. I believe this is a safe place to have your family members.
I had to read the reviews before I put my 2 cents worth in and let me clarify why I believe there are so many negative reviews. First, a lot of the patients that go to Holly Hill are in there on involuntary commitment papers, and simply …
The staff at this facility is rude and show absolutely no compassion what so ever. The front counter staff at the reception area are rude and should be fired. It takes 20 minutes or more to get to speak to your family member simply because …
i was admitted here almost exactly a year ago. the nightmares of this place still get to me. this places gave me ptsd (which i didn’t have previously). i was told to get an evaluation there and i ended up staying. my mom and i had to wait …
My husband is currently in this hospital, and I am very disappointed. The website makes it look like a great place to take a loved one, but the reality is quite different. First of all, the housekeeping is atrocious. The intake psychologist …
Staying in Holly Hill Hospital’s Young Adult program was a positive experience for me. The staff was caring, attentive, and you could tell they enjoyed their job. Their guided workbook program and multiple therapy groups helped in making a great start to recovery.
My father is in the hospital right now, and not only did they tell him they couldn’t raise his bed due to his 2 hip replacements. They forgot to give him his seizure meds and told him to go away. Felicia is the person who said that and this …
I spent a little over a week here about three years ago as a teen. Upon intake, I was forced to show physical scarring and healing injuries (self-made) in front of my parents despite me asking to speak with the woman privately about my …
My daughter was involentarily committed. She never saw the doctor, they started giving her medication based on what she had taken a couple of years before, she was not aloud to leave her room and I found out from her therapist ( her at home, not at the hospital) that she was being released.
My stay was awful. They lied about having 24/7 access to a phone line, about visitation, they lied about treatment, treated their patients awfully, there was no communication among the staff and all of the patients have to suffer for it. DO NOT TAKE YOUR CHILD HERE. I WAS TRAUMATIZED HERE, THEY DONT CARE ABOUT YOUR KIDS AT ALL.
I was put into Holly Hill in the children’s unit in November 2013. They had their information wrong off the bat. They registered me as involuntary, although it was my decision to go to the hospital because of severe suicidal thoughts. The …
This was a HORRIBLE experience! Look , I know people write reviews who are angry for being there, but I am a mother to wonderful son who was having a bad time. We were hoping he would get help here. That did not happen.He was kept in the …
The first day of the Partial Hospitalization Program counts as a full day of the program but you spend most of it filling out forms and getting pulled out of group to do assessments so you only get snippets of the treatment content. …
It’s taken me over half a year to write this. Because it was that awful- I wanted to find the right way to portray this facility. And to let others know what happens behind closed doors. …
My stay at Holly Hill Hospital has been a life changing experience for me. The staff is very supportive and friendly and are very knowledgeable when It come to helping others through their mental illness. I will miss some of the friends I made here because they brought a new perspective on life to me.
Holly Hill PHP was the absolute best mental health care I have ever received. The staff was professional and caring. I would highly recommend anyone suffering from mental illness here in a heart beat. The therapy is the best I have ever had …
This place is very unpleasant for patients and is significantly ill-designed to treat mental illness. This “hospital” is more like a prison, and I’m not necessarily saying other hospitals are better, this whole industry is one colossal …
My experience at Holly Hill was very good. The most knowledge and support i got out of my stay was the other patients and staff, I didnt really get a lot of time with my doctor but, the “homework” he gives you and what he prescribes you was …
I would rate this location 0 stars if I could. My experience at this hospital was absolutely reflective of the endemic issues with healthcare and bureaucracy in the United States. Some of the staff members were nice and actually did a good …
I admitted myself to this farce of a hospital in August of this year. After waiting in the admissions department for 12 hours I was assigned to a room. During my 6 days there I saw no therapeutic activities and saw the Doctor for about 3 …
Bro that food was fire but I hate Tasha with my heart and soul
In the beginning of your enrollment in their program, you sign papers and one is basically the “three day rule.” Which means, after a two/three day assessment, you have the right to ask for a review to be released on the third/fourth day. I …
Holly Hill has help me so many time. When i need to be in place where i couldn’t hurt me they were always there. You may not like every second you are there but there is growth that can happen if you stick with the help the try to give. …
This hospital should not be in business! They would suddenly take people of medications that had worked for them without letting them know. They let people go that are not stable but it is better the patient is out of that hospital than in …
The HELL is here! HOLLY HELL HOSPITAL The good news is: be a patient there. Already I paid all my sins. No mistake. After I die. I go to the Heaven! 😇 There I will be in 🙏 with the angels for the authorities close this place. …
I checked myself into Holly Hill Hospital for detox. It was a horrible experience. The staff there are often rude and reacted flippantly toward patients concerns. The group therapy sessions were useless, usually we just did a worksheet or …
On the day of my arrival we watched 1000 pound sisters. Tell me why they were showing fatspo to mental health patients? And then a nurse decided to talk to us about her assault in graphic detail with no therapist present. On top of this they sedated a 12 yo twice. And that was just in my seven day period stay
My experience here at the Holly Hill partial hospitalization program has been really great. Coming here to do intensive group therapy has helped me in so many ways by teaching me great coping skills and how to deal with certain situations …
The PHP program at Holly Hill has been a life saver for me. At first, I doubted the ability of a group program to assist me with my anxiety; however, after 12 days in the program I can honestly say that the group environment was what I …
I can’t believe the reviews I found on here. I was in Holly Hill for a month in 2007. I was 18 so I was in the adult ward. From the very beginning everyone was so nice. I’ve always had a really bad social phobia but I felt really …
I did a 8 day stay at this hospital (more like the county jail) and it was by far one of the worst experiences of my life. Not only did I only see the Dr. for no more then 5 mins a day, the therapist 1 time the entire time I was there, the …
I was at Holly Hill Hospital for about 8 days & I honestly had a fantastic experience. From admissions to going to the unit I was staying at, I was always feeling welcomed and like the staff really cared about me and my problems. I am …
They lost the clothes I was on unit with when I was discharged. I had around $150 worth of clothes in that bag and I cant afford to lose that as I am low income and some of the clothes have sentimental value too. They never call back you …
horrible place they deserve to be shut down and sued beyond any recovery, they abuse, misdiagnose and gaslight patients. the billing department is also incompetent and goes out of their way to screw up insurance claims to try and pin people …
I was a patient at Holly Hill for eleven days.
Holly Hill is neither a hospital or a psychiatric facility. It is a privatized prison. …
Holly Hill Hospital is a temporary emergency treatment center for those that are a danger to themselves or others. When I first got here, it was frustrating due to the fact that we(other patients) were scheduled to arrive and we waited …
I recently received treatment at Holly Hill Hospital. This was my first hospitalization, and while I wasn’t sure what to expect I found the staff to be very helpful through the process. The admission steps went smoothly and once to my …
My friend went and got attacked on the second day. Also they only allow to call your family for about 5 minutes.
If I could give this place a negative 100, I would. This place needs to be shut down. Patients that are in need of help are locked in a room without medical presence, there is no therapy, the roof leaks and there are mold spores everywhere …
I was forced here because I said “my stomach hurts so badly I wanted to die” due to the pain. So I was hand cuffed and taken here for a week. …
I just visited my son and I really like almost everything. For a mental health place, it is one of the best. Some of the others, are abusive. Yeah, the food is hospital food and not all that great. Yeah there’s a few workers that may not be …
My name is Mira and I was recently a patient at Holly Hill Hospital. My experience was life changing. The help and support I received from the staff was far more than I expected. Especially important in my road to wellness, was my therapist, her name is Jenny and she was amazing! The food wasn’t bad either.
My experience here at Holly Hill Hospital has been great. The environment is very welcoming along with the staff and peers. You get the feeling that its okay to let go and be yourself. No one judges you. Everyone wants to help you get …
Horrible, Don’t send your family member there. If the Wake Med say they are going to transfer your loved one there tell them NO.
No family involve ment, poor discharge planning, no care plan team meeting, nothing. My son is on the streets homeless, just horrible and he needs a program.
It was recommended by a therapist that I go here simply for an evaluation. She said that I would go in, answer some questions, I would go home, and they would send her a report. After going in and doing the evaluation, I was told that I had …
The south campus adult hospital is nice but Not a good experience because of staff. Employees voice how much they hate their jobs there which trickles down to the patients and Supervisors are even worse. Kia, a supervisor there, was unprofessional and very rude to patients and employees as well.
Does not even deserve a one star. All they are good for is changing your medicine to leave you like a zombie the whole time your there. The staff is down right terrible. There attitudes do not belong in a facility like this. They make you …
Sometimes they give you information over the phone at the front desk and sometimes they tell you they can’t disclose the information to family. Either you stick to your regulations or you assist in helping family provide support. There’s an …
Holly Hills mental health program may seem a little sketchy. There is no gaurds present & the nurses try their very best to make patients feel welcomed. Nevertheless, if you dont care for yourself to get better or anyone at all… you …
i was in this hospital for about 43 days and it is a joke to say the very very least you see the doctor for 2 min tops and they think they can diagnose you with things like personality disorders and besides that they hire anyone to be an …
After reading the reviews, I have to admit I was horrified for my daughter. But I just got off the phone with Tameka and she was fantastic. She reassured me she is going to be ok, and answered all my questions that she could. She was very professional, and courteous. Thank you Tameka!
I’m writing this review now in 2018 but I stayed here in 2012 as an adolescent. For years I was terrified to talk about my experience at Holly Hill. I was consistently mistreated during my stay, the staff were incredibly rude and made …
Posting under my mom’s profile, I am her son. You can’t take naps here. You dont get to have long phone calls with your family. The food is gross. I had to get up really early and didn’t like that at all. You have to stay in your room for …
I have a family member who was at the adult hospital for a few days. I felt safe knowing that they were safe and being helped. There was visitation and phone calls daily so I felt like I knew what was going on. The doctor did a really …
I was sent to this mental hospital back in 2019 and can say it was the worst experience of my life at the time I was 13-14 and the experience has left me with a great fear of hospital. The staff is so uncaring and mentally abusive they …
As a Behavioral Health professional, I appreciate the hard work and dedication from Hilly Hill. I have received positive feedback from patients whom I have referred there for treatment, on all levels! It is so great that they offer a full …
Okay I went a year ago but seriously if you just say “i’m fine” in a convincing way, you’ll be out in a week. I give this place three stars because the food was really good and I met some really funny people. I didn’t like how some …
This hospital needs to be closed. The staff is awful and the doctor’s don’t care. Told them my mother was still suffering but they released her anyway. She wasn’t even home 5 min and had to be taken to another hospital. If you don’t …
Yeah I am a social worker and I can totally see why there are bad reviews. I have a client there currently and I can’t even get Adrian who is the patient advocate to call me back so I can help my client. Judging from the reviews, I can see …
Staff is extremely rude, called for information on a family member, the person who answered the phone began yelling at me over the phone. She would not give me her name. Family member has been in the facility for 5 days and has not yet seen …
1 hour of visitation each week? Are you kidding me? Staff doesn’t even know the visitation rules and cannot seem to competently answer the phone. Place seems horrible.
This system is so so broken. I was IVC for depression and spent almost a week. I spent 9 mins total with a doctor. She. Hong who is arrogant, has an extreme lack of empathy, condescending and overall just not a nice person. Took him 1 hour …
My 26 yr old son was transferred to this facility from local hospital. We received little to no info about this place. I did not feel very reassured after reading the reviews. I have made several phone calls to this place and it does not …
Do not ever bring a family member here. This place is horrible they leave both family and patient in the dark. They also violate a lot of HIPAA rules… how does a patient know about another patients business???Worst part of it all is the …
this place does NOT care about mental health. my best friend was pulled out of class because their councilor was worried about their mental state and they got ZERO help. they told me that they only spent around three minutes with a doctor …
My mother was transferred here and she to leave within a day. She felt disrespected by the caretakers as if they never worked with a patient before. In her words, “I’d rather be anywhere else but here”.
I do not recommend staying at this hotel. 0/10 room service. Not even allowed in your rooms unless it’s bedtime.
You guys deserve to go to hell for what you did with that poor girl ….
#SC brought me here
This place is horrible. My daughter was here for 7 days and she told me she came out worse than she came in! There are a few techs here that I can count on 1 hand that are genuinely very helpful and do they’re job great (Ms. Shakira and Ms. …
We have a family member transferred to this facility supposedly. We are told it’s up to our family member to reach out to us in order to talk to him. We don’t even know if he arrived safely. We have not heard a word from our family …
Was there on the 4th not a clean place and the toilet kept getting clogged which is unsanitary for patients to be nothing but bugs crawling I got some help finding coping skills but I don’t recommend staff was great and caring some came …
I feel like there is a lack of support for patients who are in crisis when it comes to billing and insurance. How can a patient who is admitted involuntarily be expected to have a wallet or insurance card and be expected to complete …
Allen Jolley And This Organization’s Staff; Patients; Management (All Levels) Are Prohibited 🚫 And Ineligible From Absolutely Any And All Association; Affiliation; And Communication Between Each Other For Any Reason Whatsoever.
#DontBeMuts …
The staff was very professional and as courteous as possible much better than I had ever expected. I hate to say that the food was not that great or diverse, though I was eventually able to get meals that I was comfortable eating. I was …
DO NOT SEEK HELP FROM HERE!!! I am a Mobile Crisis Responder in NC. I suggested my client contact Holly Hill to confirm if they accept individuals without insurance from client’s county. Since this hospital is state contracted with state …
I was a patient in the young adult(14-17) female ward and i just have to say the staff was very unprofessional and rude. I was cussed out, called names, ignored and bullyed by the mental health technicians. They made all of us uncomfortable …
A family member is currently in Holly Hill on an IVC (involuntary commitment order) of a non-violent nature. He was transferred from another hospital to Holly Hill on 7/21 and placed in a holding room until a bed was available in the Adult …
I recently had a short stay. My experience was the best experience. I’ve never been in a situation like this ever before and my process was as can be expected. I stayed in 2SouthEast unit. MHT Ms. Yolanda was my personal guardian angel, the …
My daughter was admitted to this facility on her own accord last week. We, as parents, were very weary about her voluntary commitment to the facility. However, we assumed that as a medical facility for adolescents she would be treated with …
I am very disappointed in the staff at Holly Hill Hospital in Raleigh, N.C. I have been looking at various positions since early summer. I had applied for the Mental Health Technician. I had got an invitation to interview by Alice Parker. …
Wanted to leave a more positive review from my experience in 2019.
I was admitted into the young adult unit(whatever it’s called). I remember …
To be honest, the food was good (better than my school lunch) but the staff is lame. They’re rude and disrespectful. One of them legit said “if one of them put their hands on me, im going to fight them, and I dont care what that paper …
this is honestly one of the worst behavioral health hospitals i’ve ever seen. the staff are unbelievably disrespectful and rude. the doctor is rude and unprofessional. the nurses were incredibly disrespectful and i was honestly so …
This has to be one of the worst hospitals ive been to, the staff was always rude and abusive weather it be physically or emotionally. ive had staff curse at me, put me down, and start screaming matches with me. i also had a staff choke …
Although the mental health system generally has many flaws that are not specific to Holly Hill, there is no “system” excuse for this type of treatment. It is unacceptable to treat a well-behaved but depressed child (on a child unit) by …
i been there one time i was there for 2 weeks and i got into a fight they tried giving me a shot for no reason i was calm i told them i didn’t need one i’m good and they gave me one anyway when i didn’t need it but other than that it was ight.
I was 14 when I was sent here. The staff was not caring. Yelled at me when I started my period. Treated me poorly like I was a nuisance for asking for toiletries. The doctors didn’t care about you. They didn’t listen but was quick to medicate you.
Holly Hill hospital has many bad reviews to say the least. I’ve been here twice, the first time was in 2019 I was there for almost 2 months. The second time was in 2021 I was there for close to 3 months. I can agree that the doctor …
Okay, so after reading a lot of these reviews I have to agree with some based on the doctor and the lack of impactful therapy. They definitely treated us like children with coloring/workbook pages etc. and the doctor definitely did not see …
Horrible experience. We only saw the therapist for a few rushed minutes once a day, he didn’t want to talk about anything, gave everyone the same cookie cutter “lesson” and gave just about everyone there the same medication and diagnoses …
This place is a nightmare. It is worse than a prison. You get no care or help and the people that work there don’t care. They don’t answer the phone and good luck getting a call back. It takes them forever to respond to and process a …
Funny place. I was IVC here and they kept me for 8 days about 5 months ago. (14-17 boys) Some of the staff were rude but a lot of the techs are genuinely good people. I met cool people but I really just needed socialization, the therapy was …
I went to Holly Hill when I was 10 because my Obsessive-compulsive disorder was out of control and I wasn’t able to function properly. I sat in a waiting room with my mom for about 2 hours until finally I had an “evaluation” done by a Dr. I …
I have been to holly hill multiple times and each time i went it was the same . The techs are somewhat good people they’re just rude sometimes and some of them played loud music when it was time for everyone to sleep . I honestly didn’t …
absolutely awful. i was admitted into the hospital around the age of 14; i’m 18 now, and i’m still traumatized by the experience i was provided here. firstly, the nurses will absolutely talk about patients negatively with others nurses. …
DO NOT SEND ANYONE HERE!!!
apparently this place just gives you a bed, dog food basically and makes you go crazy if you aren’t already struggling with mental health. No group therapy, no …
This is the worst place my sister is currently here and it takes them a day to give her her clothes that I brought her she’s asking questions but no one is answering them the nurses here are highly disrespectful I called so I can speaks to …
I went here and heard some ppl that were 13 or 14 got sexualized by 16-17 year old girls and nobody did nothing and some of the tech’s are rude as hell and need to get fired I learned coping skills but the hospital itself is bad its to much …
WE NEED MY SONS MEDICINE SENT TO THE VA IN FAYETTEVILLE ON RAMSEY!! ASAP! IF SOMETHING HAPPENS TO HIM OR ANY INNOCENT PEOPLE, WE WILL HOLD HOLLY HILL PERSONALLY RESPONSIBLE!!! THERE IS NO REASON FOR YOU TO TREAT ANY HUMAN THIS WAY, ESPECIALLY A WAR VETERAN!
Went here in 2021, first things first. They are covering up many SA’s that happened in there building, and are providing false averages for there “patient satisfactory”. All of the real reviews on here are responded with the same bot like …
My child went there and basically was just Warehoused for four days and got zero help whatsoever. …
In the mental hospital, you are treated like a criminal and there is no right to privacy. Some of the staff were nice people and genuinely wanted to help. Food depended on if you were dressed in regular street clothes and talked about …
I went to Holly Hill for a week and a half in the summer of 2019 (when i was twelve years old), and it’s safe for me to say that it did far more harm than good. The doctor I met with for only a few minutes a day tried to diagnose me and …
I would give less than 1 star if possible. I had a family brought here who has received the worst care possible. They have to stay a week and have not been given clean underwear and only a gown to wear. So we brought clothes and other …
Holly Hill hospital is not a place for mental health issues treatment; you are sleep deprived (after morning meds your room is locked) so you are sleepy and forced go to group therapy, while you are in group most of the staff are on their …
Lithium and lamictal are the only things they will do to treat you, and they won’t care you’re suffering either. This place is horrid and deserves the nickname holy hell
My interaction with Holly Hill was a few years ago when I was 15. I lived two hours away from this facility, and they refused to allow my mother a choice on the facilities. …
” Holy Hell Hospital ”
Worst facility in the state! Mental health being addressed by nurse practitioners named “Princess.” Incompetent staff, rude, dirty facility. I couldn’t tell …
This place is a worst nightmare. For anyone struggling with mental health/addiction do not consider going here. I repeat find a better place to go to. My insurance wouldn’t cover my stay here because they deemed it unnecessary for me to be …
I was here for 4 weeks. You only see your doctor for 2 minutes everyday and they will try to diagnose you with stuff like personality disorders. They hire mental health techs 18 and up and most of them almost all that don’t know anything …
If you love your family/friends do not send them to this place. Please!
This place has no empathy or compassion for individuals experiencing a mental …
Holly Hill Hospital was a sad joke. All they did was have us sit around and watch TV and the facilities were very dirty to say the least. I went there for help, and I feel like I need more help now that I came out of there than I did when I …
Horrible, the worse experience of my life, this place should be close, nobody cares about the people inside with issues.I’m worse after this place than before I went in there. …
This place didn’t even deserve a one star. I went in 2016 when I was in 8th grade, and I was assaulted there, and the nurses did not care of what happened. None of the doctors or staff cared about us. Literally the most traumatized I have …
Overall horribly ran establishment. Very few staffers are anything more than terrible. Food was above average for a hospital, but frustrating administration and overall lack of concern for patients is frightening. 0 stars if i could give it.
I’m not even sure how I ended up all the way in Raleigh from Durham but I didn’t see or hear from a doctor or therapist at least 72 hrs into being there and none of my family could get through to me even with my code. I don’t ever want to …
This place did absolutely nothing for my brother’s mental health. They refused to speak to his father who he lives with and has lived with the past 7 years and the one who has taken care of him since he was claimed disabled. He receives …
About 2 weeks ago: A very rude and disrespectful billing department, had asked if possible to call back later and was told no. If did not settle the bill right then it was going to be sent to collections. The funny thing about this, it was …
Terrible receptionist who sounded like a drunk and horrible person name Birchie who basically said he didn’t care and that I should take my suicidal child to Wake Med as they are better equipped. I see why you have such a low rating! I am …
The only thing that made it bearable was the other kids that were put in with me and having them to connect too. The staff and place is so bad. They are only a few and I mean like 2 people in this place that actually cares about the …
Worst experience of my life. It was uncomfortable because of the old deteriorated furniture, and it was filthy. The stench of body odor was overwhelming, and bathrooms were disgusting. It seems that everyone is diagnosed with manic …
I was a voluntary patient here when I was 13 in 2018. Was hoping I’d get help, but this place didn’t fulfill that. If you’re looking for a diagnosis, you’ll get it here (although not the best), but good treatment is a no-go. Fights …
All this hospital did for me was just wasted my time & they didn’t help me at all. I had to help myself when I got back home. But, there was only a couple staff members that were helpful. They did help me get back on the right path with …
I would give this place negative stars if I could!! My daughter had the worst stay there, staff was terrible. No one ever answers the phone or lets you know what’s going on with your child. Then after the accounting dept. harasses you or …
I wouldn’t send my worst enemy here, let alone someone who needed help when they were at the lowest of their lows. I came here after a suicide attempt and me and the other patients were treated like animals. We were made fun of and lied …
If I could give this for profit institutions zero stars I would. I still have PTSD from an involuntary admission in 2018. I live in Charlotte and the staff psychiatrist flatly refused to contact my treatment team. I have mobility issues and …
I was sent here. Horrible staff, horrible communications, god awful food, poor hygiene, inaccurate diagnosis’ from doctors who barely meet you, my peers were threatening me, unclean environment, smelled like feet. I’m now hairy after …
I accidentally went to the inpatient versus the outpatient program. When I got there I told them I was looking for the outpatient center, and instead they took all of my stuff and locked me in a waiting room against my own will. I wanted …
I would like to address the intake procedure. I ask to be taken to Holly hills. I was obviously struggling. After being unchained I was left in a cold white room with plastic chairs. We all sat in silence for hours. I was not giving my …
My child was there 10 days. Crystal, Rebecca, Dustin were very pleasant. Derrick was great with discharge planning. Dr Childers was very knowledgeable. My daughter said the food was really good too! She had some behavioral issues that were …
Don’t waste your time!! If you’re in a serious crisis and need immediate assistance this is not the place to go. After removing a knife from my wife’s hand and stopping her attempt at suicide. I knew now was the time to seek help. Upon …