Holly Springs Utility Department (MS) Reviews ( 42 )
This is the worst run utility company and should be seized by the state. We have power outages all the time. They cut off the tree trimming service to save money and now that the ice storm hit we have lots of lines down. The power has been …
Why is Holly Spring MS still without power going on two days ? This is ridiculous and if there are standby crews why have the Mayor & Utility company management contacted them to help out here. 🤔😔😠 …
HSUD, is a poorly run department. When the wind blows the power goes out and stays out for days and days with no communication from the utility department. We run on well water so we have not water either. I call and call and get an …
Horrible horrible horrible horrribleee just awful the young lady that attended us was awful she had a horrible attitude. Everyone that works there is basically no help! There’s was absolutely nothing explained to us we had to repeatedly ask …
When the power goes out and you tell them that the problem is the powerlines that run through your property and they say we will put a work order in and that was last year. I would like for them to move them to the road off my property so …
The wind just blew and the lights went out.
Because. Why not.
This is constant because why would we take care of infrastructure when bill stone needs a new car.
This utility should be investigated, the power constantly goes out…… Several times a week.. Has nothing to do with the weather 99 percent of the time…… There is obvious neglect of duty or embezzlement going on here….. There’s …
Holly springs utilities are the worse ever if you get a rain shower the power goes ou and take hours to come back on and late at night it will go out , please don’t have guess over because if you get a rain shower the power will go out and you can’t reach them
This is beyond crazy we go with out power with this light company more than I ever thought of with mlgw . I have a sick child and can’t even do breathing treatments like need to because we have no power . Sunday we went without for over …
6 DAYS WITHOUT POWER!!!. STORM WAS ON WEDNESDAY LAST WEEK COME ON NOW!. THEY CAN FIX EVERYTHING ELSE EXCEPT OUR ROAD?. (BENTON COUNTY ).SMH WORST COMPANY EVER!!. 🤦 😪 WISH BENTON COUNTY WOULD HAVE THEY OWN UTILITY COMPANY. …
To pay your electric bill there are only two ways at this location. Drive through or kiosk. Lobby access is by appointment only. The drive through is relatively quick & staff are nice & efficient.
I’m reliant on oxygen 3 liters 24/7 and I thought I was on the priority list but I just found out that I’m not I’ve gotta get paperwork from my dr after calling several times and thinking they put me on it and they didn’t our power goes off …
Trying to get the house ready to close, and this utility company refuses to dig for the conduit like other utility companies. My husband (just a few weeks post hip replacement surgery) had to go dig it himself. It has rained for 10 days …
Piss poor light company. When power is off they take forever to cut it back on and we cant even go a day late without them wanting their money. Its been three hrs since lights went off and with a small population where i live it shouldnt …
The only reason they get 1 star from me is because I have to give it some rating just to type a review. They’re trying to say we used over 2,000 kw in 7 days, but little do they know, I’ve been documenting our meter readings myself, so I …
They suck.big time. Lights go out every time the wind blows or it rains or it gets too hot. When the weather gets hot and everyone’s home , it goes out because the grid over loads. It does it a lot on the weekend when everybody.is home …
Absolute worst utility company. They do no maintenance, everytime the wind blows the power blinks off. A gentle rain, power goes off. Trees have been allowed to grow up thru the lines, vines grow up the poles and over the power lines. Some of thepoles are dr rotted and the tops are breaking off from fatigue.
This has to be the absolute worst utility department there is. Our lights were just out approximately 20 hours after a storm that wasn’t even that bad. Called multiple times, even relatives were calling for us. Multiple people in my …
Power outages this year alone have been more than the late 15 years combined. Time for new management or a new and better company to step in and close this horrible run company.
1 star is 2 stars too many for this utility company, it’s the WORST EVER!! Power goes out on average of twice a week, so, when you call to report it, you either get hung up on (conviently by an automated service) or if you’re lucky you’ll …
The power outage and lights blinking should be getting better from neely ave down 178 toward pots camp I know this because I’ve Personally have cleared most of it from newly ave down 178! I’m doing a pretty good job !!! Here is what my …
No where in this country does the power go out as often as it does in Benton County and that is because of the Holly Springs Utility Department. When they actually do respond to a power outage it takes them hours to fix it. One person to …
Power has been out for DAYS no updates! All calls go straight to voicemail! Went under investigation in 2022 for lack work and guess what it’s 2023 and nothing has changed!!! Terrible!!!!!!
Outages after any rain or wind. Sometimes for over 4 to 5 days. Badly run utility with little or no leadership at the top. Used as a cash cow and filled with friends of Holly Springs major politicians (think mayor). Overhaul is needed, but never materializes. Also, one of the highest rates TVA allows for a utility department.
So when moving to Marshall County I feel like there should be a waiver signed before….. beware the power…..power outages are common about 5 or 6 times a month and not just when storms hit. I don’t know if the grid is held together with duck …
Bill comes only a few days before it is due. Meter read 8/2/22, bill received 8/22/22, bill due 8/25/22. Like this every month. Called number to see if bank draft was good to go, left message, nothing. But hey, if I am late, they …
Just awful. As others have said the power goes out with a stiff breeze – probably too large an area to adequately provide coverage. They do not respond to messages left with their team, nor online form submissions. I have submitted one …
This is the worst run utility company and should be seized by the state. We have power outages all the time. They cut off the tree trimming service to save money and now that the ice storm hit we have lots of lines down. The power has been …
Why is Holly Spring MS still without power going on two days ? This is ridiculous and if there are standby crews why have the Mayor & Utility company management contacted them to help out here. 🤔😔😠 …
HSUD, is a poorly run department. When the wind blows the power goes out and stays out for days and days with no communication from the utility department. We run on well water so we have not water either. I call and call and get an …
Horrible horrible horrible horrribleee just awful the young lady that attended us was awful she had a horrible attitude. Everyone that works there is basically no help! There’s was absolutely nothing explained to us we had to repeatedly ask …
When the power goes out and you tell them that the problem is the powerlines that run through your property and they say we will put a work order in and that was last year. I would like for them to move them to the road off my property so …
Worst customer service I’ve ever dealt with!!! Call center for reporting is in another state. Just terrible communications.
Horrible horrible horrible
Bad customer service. Especially if your starting a new account.
Lights go out whenever the wind blows or a rain drop falls from the sky🙄 …
Been trying to get on the phone with someone since last week about our power usage.
Absolutely awful
We appreciate everything yall do for the community here in Holly Springs.
High bills and can’t keep electricity on!! It can be sunny and beautiful all week and still my power goes off at least 5 times a week!!!
The wind just blew and the lights went out.
Because. Why not.
This is constant because why would we take care of infrastructure when bill stone needs a new car.
The slightest rain storm blows the power out and its stays out. Never seen another county with such long outage times.
This utility should be investigated, the power constantly goes out…… Several times a week.. Has nothing to do with the weather 99 percent of the time…… There is obvious neglect of duty or embezzlement going on here….. There’s …
Holly springs utilities are the worse ever if you get a rain shower the power goes ou and take hours to come back on and late at night it will go out , please don’t have guess over because if you get a rain shower the power will go out and you can’t reach them
This is beyond crazy we go with out power with this light company more than I ever thought of with mlgw . I have a sick child and can’t even do breathing treatments like need to because we have no power . Sunday we went without for over …
6 DAYS WITHOUT POWER!!!. STORM WAS ON WEDNESDAY LAST WEEK COME ON NOW!. THEY CAN FIX EVERYTHING ELSE EXCEPT OUR ROAD?. (BENTON COUNTY ).SMH WORST COMPANY EVER!!. 🤦 😪 WISH BENTON COUNTY WOULD HAVE THEY OWN UTILITY COMPANY. …
To pay your electric bill there are only two ways at this location. Drive through or kiosk. Lobby access is by appointment only. The drive through is relatively quick & staff are nice & efficient.
I’m reliant on oxygen 3 liters 24/7 and I thought I was on the priority list but I just found out that I’m not I’ve gotta get paperwork from my dr after calling several times and thinking they put me on it and they didn’t our power goes off …
The power is out atleast once a week for no reason sometimes for hour and the constant high utility bills without justification is ridiculous
Trying to get the house ready to close, and this utility company refuses to dig for the conduit like other utility companies. My husband (just a few weeks post hip replacement surgery) had to go dig it himself. It has rained for 10 days …
Hard workers that ain’t scared to work and get the job done just so we can all have power and keep warm or keep cool pending on the weather
Piss poor light company. When power is off they take forever to cut it back on and we cant even go a day late without them wanting their money. Its been three hrs since lights went off and with a small population where i live it shouldnt …
The only reason they get 1 star from me is because I have to give it some rating just to type a review. They’re trying to say we used over 2,000 kw in 7 days, but little do they know, I’ve been documenting our meter readings myself, so I …
Beware! Moving to Benton County is like living in a third world country! In excusable in this day and age 😡 …
They suck.big time. Lights go out every time the wind blows or it rains or it gets too hot. When the weather gets hot and everyone’s home , it goes out because the grid over loads. It does it a lot on the weekend when everybody.is home …
Absolute worst utility company. They do no maintenance, everytime the wind blows the power blinks off. A gentle rain, power goes off. Trees have been allowed to grow up thru the lines, vines grow up the poles and over the power lines. Some of thepoles are dr rotted and the tops are breaking off from fatigue.
This is really incompetents at it’s worst! Fire everyone including the mayor and start over.
This has to be the absolute worst utility department there is. Our lights were just out approximately 20 hours after a storm that wasn’t even that bad. Called multiple times, even relatives were calling for us. Multiple people in my …
Power outages this year alone have been more than the late 15 years combined. Time for new management or a new and better company to step in and close this horrible run company.
1 star is 2 stars too many for this utility company, it’s the WORST EVER!! Power goes out on average of twice a week, so, when you call to report it, you either get hung up on (conviently by an automated service) or if you’re lucky you’ll …
HORRIBLE!!! Days without power! They seem not to care! So many overgrown trees over the power lines!
The power outage and lights blinking should be getting better from neely ave down 178 toward pots camp I know this because I’ve Personally have cleared most of it from newly ave down 178! I’m doing a pretty good job !!! Here is what my …
No where in this country does the power go out as often as it does in Benton County and that is because of the Holly Springs Utility Department. When they actually do respond to a power outage it takes them hours to fix it. One person to …
Never ever seen power cut off this much in my life. Damaged all my electronics. Cycled over 30 times one day.
Power has been out for DAYS no updates! All calls go straight to voicemail! Went under investigation in 2022 for lack work and guess what it’s 2023 and nothing has changed!!! Terrible!!!!!!
Outages after any rain or wind. Sometimes for over 4 to 5 days. Badly run utility with little or no leadership at the top. Used as a cash cow and filled with friends of Holly Springs major politicians (think mayor). Overhaul is needed, but never materializes. Also, one of the highest rates TVA allows for a utility department.
So when moving to Marshall County I feel like there should be a waiver signed before….. beware the power…..power outages are common about 5 or 6 times a month and not just when storms hit. I don’t know if the grid is held together with duck …
Bill comes only a few days before it is due. Meter read 8/2/22, bill received 8/22/22, bill due 8/25/22. Like this every month. Called number to see if bank draft was good to go, left message, nothing. But hey, if I am late, they …
Just awful. As others have said the power goes out with a stiff breeze – probably too large an area to adequately provide coverage. They do not respond to messages left with their team, nor online form submissions. I have submitted one …