I have to say I am surprised by all the really horrible reviews. Not saying they’re not true, but I had a completely different experience at Holy Cross in Silver Spring. I was scheduled for surgery on May 8th 2017 and arrived a bit earlier …
If I could give negative star I would give holy cross ER -1000 stars. Incompetent people running the ER. Holy Cross needs to hire new staff to run the ER. Seriously all the reviews for Holy cross should tell you something. Also the head of …
This hospital emergency department the worse! Rude and unprofessional doctors and nurses. Longer than standard waiting times. Their waiting room doesn’t even have enough chairs for volume. People were injured sitting on the floor. …
I arrived around 10:00 AM with severe nausea and pain. By 7 PM I was still waiting in the waiting room. I had only had some blood taken and told that it would be possibly take another six hours. The restrooms were disgusting it was dirty. Most of the staff was rude. Stay away at all costs.
This past week My labor and delivery stay there was a TOTAL nightmare. I can’t believe the experience that I had to live at Holy Cross S.S MD. What breaks my 💔 is that my son had to experience his first few days of life there. The Staff …
The absolute worst emergency room experience ever. When I arrived about 4 it wasn’t crowded. Got my ekg, blood work and x-ray quickly. I was told I’m next for a room and will be seen soon that was 5:45. 7:30 I asked why have I not been …
Speaking on behalf of the patient. She’s been here for 5.5 hours. Not seen a doctor, registration hasn’t been done so when the doc is finished we will just leave. …
just had baby december 2nd , my labor and deliver nurse was jane she was the best nurse ever, i loved her so much she helped me through the pain made sure i was comfortable and she followed my birth plan and made sure i had the best …
The ER is the absolute worse! There is no patient privacy when being triaged by the nurse. Staff was talking bad about a patient with full name. Breaks all HIPAA compliance. The wait is RIDICULOUS! They call the same name of people who are …
I think it’s extremely important that I share my thoughts on this place. I like to be fair so I’ll write the pros and cons – but in summary if you’re giving birth, go to holy cross germantown, NOT HERE. …
This has to be the absolute worst ER experience ever. It is currently 3pm. When I arrived it was 10 am. I was involved in a car accident where I was rear ended at a high speed. I immediately started having a severe burning sensation in my …
Possibly one of the worst hospitals in the entire DMV. Not only do they take the entire day to see someone when they arent even busy, the staff walk and act careless in the ED. Lobby is a dirty & their timing is absolutely horrible along …
If I could have given Holy Cross Hospital Zero stars I would. After expressing such deplorable treatment in the Emergency Room to Patient relations, I got a letter basically making me appear delusional. It’s very disgusting that healthcare …
Whatever you do please don’t step into this hospital. Go to a different emergency room/ hospital.This hospital deserves to be shut down immediately!!!!!!!!!!!!!!!!!especially their emergency room department. I understand they are busy but …
Worse hospital ever. My husband has been sitting in the lobby with a chest pain for approximately 6 hours and he hasn’t been seen by any doctor. I called the front desk, and was told that they have only three doctors on ground attending to …
Worst experience of my life! The doctors, police, and rest of the staff treated me like I was a rat being experimented on and tried to physically and verbally force me to stay when I wanted to leave. They also kept secretly referring to me …
This is the worst hospital I have seen. I needed to go the emergency room because I had an unbearable pain from a broken knee. Unfortunately, they do not know even the basic stuff. First of all they did not have an orthopedist and I had to …
In waiting room for 5 hours with people in pain, fever, all kind of sickness. When the attending employee was asked for the reason behind the long wait, she gave me all kind of excuses: hospitals are under-staffed, the government does not …
With Covid 19 raging. Having gone to another hospital (Laurel) the previous day with disastrous results. The conditions were worsening. Sore throat, cough, completely congested, Insomnia, Anxiety, High BP, fever, every muscle in my body was …
Legit the worst medical experience I’ve ever had. I went in because I have a broken toe and was told by the urgent care that treated it to get immediate medical attention if certain symptoms came up. I went in, the intake person unwrapped …
If I could give this hospital, zero stars, I would. The nurses were good for the most part, but the doctors lied to me and were very rushed. They didn’t seem to care about my seizures or my migraines or my anxiety. The doctors told me that …
Insane billing staff. They will harass you to pay based on an estimate before your procedure. The hospital wants to make its money, and they will threaten to cancel your surgery if you ask to be billed instead of paying up front. Very …
My first time ever visiting ER as a patient and I regret visiting this particular Hospital. I got to the ER around 3AM and after triage, (the triage nurse was superb) a nurse took me to an open, cold and dirty hallway and left me there for …
5 stars for Nurse Kelly during the morning shift. 0 stars for the ER experience and upper management. It’s not the nurse’s fault for the way how Holy Cross went extremely down hill. Why do we pay high expensive insurance when we’re placed …
Last Friday I went to Holy Cross with extreme nausea, cramping, and appearance of blood in my vomit. I take blood thinners.I was in a room within 10 – 15 mins of arrival. I was being given attention, and fairly soon some relief. I had rated …
Front desk lobby staff are rude for no reason!!! What was suppose to be a day of celebration for the family was ruined by their rudeness and inability to even listen to family members as we tried to explain our side. We wouldn’t have come …
Holy Cross has the worst people working there. Specifically the people who is working with the pregnant women in the second floor. They are extremely arrogant and even kind of racist. My wife was treated like a trash after she was …
The nursing staff and the doctor on the floor were wonderful. Housekeeping could have been a little more attentive. I had to clean something that I asked the nurse to call someone else to do. Otherwise, this hospital is thorough and rocks.
I came to this hospital this morning to try and receive care for a bad allergic reaction. When I came in there were only 3 people sitting in the waiting room and one women being checked in. Great news, since I don’t know how bad my allergy …
To make a long story very short, Holy Cross is now called Holy Hell Hospital in this family. Kaiser Doctor’s did a poor job carrying for my four day labor pain while being hospitalized at the high risk labor unit. …
Worst hospital I have ever experienced. Attitudes of staff are below bad, especially those at the front desk. Why does a visitor have to ID and ID daily? My family member had a significant surgery and not a single person contacted me …
I had to bring my husband to the ER because of severe headaches. We had to wait for hours to get a room but it was worth the wait. Some of the staff are very kind and helpful and others are just rude ( Or having a bad day). The hospital …
TL;DR: 3rd floor triage nurses are useless, unless you are looking for someone to give you attitude. It’s either because they are short staffed, because they hate their jobs, or both. 4th floor nurses were extremely understaffed, so you …
The worst experience of my life!! Sat waiting for hours with my mother in the waiting room only to be disrespected by a “nurse” with a horrible attitude and nonchalant approach to health care. This hospital needs to do a better job on …
0 stars!!!! Never again. Nightmare of a hospital, This hospital should not have a name associated with Holy anything. First off parking for Er sucks, most spaces blocked off. Second employees there are inconsiderate, have no urgency for …
The wait time for getting processed through the system needs improvement…but other than that I had an herniated disk in my lower spine… It was so painful I could only crawl around. I was taken to Holy Cross and they fixed me up and off …
I’m not going to put anyone down. This ER needs a review of its practices ASAP. I brought my wife here, and we left after six hours of no progress. Workers follow protocols. Competent management reviews best practices. Nothing “best” about …
Took my pregnant wife here for what we would hope was a quick visit as all she needed was a quick test that only takes about 5 minutes. We waited 4 hours before being seen by anyone. I got up to ask them multiple times how much longer and …
The more I think about my stay the more I rethink my stay. I had an ok, the hospital isn’t really updated. I had my baby via c-section back in 2020. This was my 3rd child but my first at this hospital. After leaving the recovery I was …
This me ER is horrible!! Unfortunately they don’t practice hygiene, no true concern for patients safety or HIPPA regulations. Nurse are rude, inconsiderate and extremely impatient. Patients are placed in the hall with equipment and patients running constantly into each other. I was disappointed and will never return to this hospital.
worst possible experience. my daughter with a high fever and it took more than two hours to be seen. Rude employees. They came to tell me 5 times about charging before someone saw my daughter with a very high fever. they don’t care …
This place is awful. My sister had chest pains and a high heart rate and the registration desk woman was incredibly rude and berated us for not going to Kaiser Permanente. …
If you have an option in going to a different hospital please do!!! I came in tonight for stomach pains, this is the second time I have had to come to this hospital. My experience from my first time in 2011 and tonight has been the same if …
I’ve been here at the ER sitting in a room for over one hour. Before I got to my room I waited 4 hours in the waiting room . I came in here with the chest pain and I’m having a hard time breathing. No nurse came by my room . I told one …
This hospital is very unorganized and DIRTY!! I had to have labs done the day before my SCHEDULED c section and was told that I was not on the schedule. I called my doctor and was told it was an error on the hospitals end. Once all to that …
I wish I could give zero stars!!!! Brought my mother-in-law who is 72 years old to the ER because she was having spasms in her back, hip and neck. Already suffering from other health issues, she can’t endure the pain! We arrived around 4pm …
I wish I could give this hospital zero stars. It doesn’t even deserve one star. I came to this hospital for urgent care for chest pain. It came close to midnight. It’s now 5am in the morning, and I haven’t seen a doctor. My chest is …
ER extremely inefficient. Nurses did not indicate ANY sense of urgency with my 78 yr old mom, with fever, coughing. Laid for an hour as a nurse kept coming by saying she was going to do something then disappeared without doing anything – …
I have to say I am surprised by all the really horrible reviews. Not saying they’re not true, but I had a completely different experience at Holy Cross in Silver Spring. I was scheduled for surgery on May 8th 2017 and arrived a bit earlier …
If I could give negative star I would give holy cross ER -1000 stars. Incompetent people running the ER. Holy Cross needs to hire new staff to run the ER. Seriously all the reviews for Holy cross should tell you something. Also the head of …
This hospital emergency department the worse! Rude and unprofessional doctors and nurses. Longer than standard waiting times. Their waiting room doesn’t even have enough chairs for volume. People were injured sitting on the floor. …
I arrived around 10:00 AM with severe nausea and pain. By 7 PM I was still waiting in the waiting room. I had only had some blood taken and told that it would be possibly take another six hours. The restrooms were disgusting it was dirty. Most of the staff was rude. Stay away at all costs.
So many unfair reviews!
I too had to wait longer than I wanted, but the system is overwhelmed. People sleeping in beds in the halls. …
This past week My labor and delivery stay there was a TOTAL nightmare. I can’t believe the experience that I had to live at Holy Cross S.S MD. What breaks my 💔 is that my son had to experience his first few days of life there. The Staff …
The absolute worst emergency room experience ever. When I arrived about 4 it wasn’t crowded. Got my ekg, blood work and x-ray quickly. I was told I’m next for a room and will be seen soon that was 5:45. 7:30 I asked why have I not been …
Speaking on behalf of the patient. She’s been here for 5.5 hours. Not seen a doctor, registration hasn’t been done so when the doc is finished we will just leave. …
just had baby december 2nd , my labor and deliver nurse was jane she was the best nurse ever, i loved her so much she helped me through the pain made sure i was comfortable and she followed my birth plan and made sure i had the best …
The ER is the absolute worse! There is no patient privacy when being triaged by the nurse. Staff was talking bad about a patient with full name. Breaks all HIPAA compliance. The wait is RIDICULOUS! They call the same name of people who are …
I think it’s extremely important that I share my thoughts on this place. I like to be fair so I’ll write the pros and cons – but in summary if you’re giving birth, go to holy cross germantown, NOT HERE. …
This has to be the absolute worst ER experience ever. It is currently 3pm. When I arrived it was 10 am. I was involved in a car accident where I was rear ended at a high speed. I immediately started having a severe burning sensation in my …
Possibly one of the worst hospitals in the entire DMV. Not only do they take the entire day to see someone when they arent even busy, the staff walk and act careless in the ED. Lobby is a dirty & their timing is absolutely horrible along …
If I could have given Holy Cross Hospital Zero stars I would. After expressing such deplorable treatment in the Emergency Room to Patient relations, I got a letter basically making me appear delusional. It’s very disgusting that healthcare …
Whatever you do please don’t step into this hospital. Go to a different emergency room/ hospital.This hospital deserves to be shut down immediately!!!!!!!!!!!!!!!!!especially their emergency room department. I understand they are busy but …
Worse hospital ever. My husband has been sitting in the lobby with a chest pain for approximately 6 hours and he hasn’t been seen by any doctor. I called the front desk, and was told that they have only three doctors on ground attending to …
Worst experience of my life! The doctors, police, and rest of the staff treated me like I was a rat being experimented on and tried to physically and verbally force me to stay when I wanted to leave. They also kept secretly referring to me …
This is the worst hospital I have seen. I needed to go the emergency room because I had an unbearable pain from a broken knee. Unfortunately, they do not know even the basic stuff. First of all they did not have an orthopedist and I had to …
In waiting room for 5 hours with people in pain, fever, all kind of sickness. When the attending employee was asked for the reason behind the long wait, she gave me all kind of excuses: hospitals are under-staffed, the government does not …
With Covid 19 raging. Having gone to another hospital (Laurel) the previous day with disastrous results. The conditions were worsening. Sore throat, cough, completely congested, Insomnia, Anxiety, High BP, fever, every muscle in my body was …
Legit the worst medical experience I’ve ever had. I went in because I have a broken toe and was told by the urgent care that treated it to get immediate medical attention if certain symptoms came up. I went in, the intake person unwrapped …
If I could give this hospital, zero stars, I would. The nurses were good for the most part, but the doctors lied to me and were very rushed. They didn’t seem to care about my seizures or my migraines or my anxiety. The doctors told me that …
Insane billing staff. They will harass you to pay based on an estimate before your procedure. The hospital wants to make its money, and they will threaten to cancel your surgery if you ask to be billed instead of paying up front. Very …
My first time ever visiting ER as a patient and I regret visiting this particular Hospital. I got to the ER around 3AM and after triage, (the triage nurse was superb) a nurse took me to an open, cold and dirty hallway and left me there for …
5 stars for Nurse Kelly during the morning shift. 0 stars for the ER experience and upper management. It’s not the nurse’s fault for the way how Holy Cross went extremely down hill. Why do we pay high expensive insurance when we’re placed …
Last Friday I went to Holy Cross with extreme nausea, cramping, and appearance of blood in my vomit. I take blood thinners.I was in a room within 10 – 15 mins of arrival. I was being given attention, and fairly soon some relief. I had rated …
Front desk lobby staff are rude for no reason!!! What was suppose to be a day of celebration for the family was ruined by their rudeness and inability to even listen to family members as we tried to explain our side. We wouldn’t have come …
Holy Cross has the worst people working there. Specifically the people who is working with the pregnant women in the second floor. They are extremely arrogant and even kind of racist. My wife was treated like a trash after she was …
The nursing staff and the doctor on the floor were wonderful. Housekeeping could have been a little more attentive. I had to clean something that I asked the nurse to call someone else to do. Otherwise, this hospital is thorough and rocks.
I came to this hospital this morning to try and receive care for a bad allergic reaction. When I came in there were only 3 people sitting in the waiting room and one women being checked in. Great news, since I don’t know how bad my allergy …
To make a long story very short, Holy Cross is now called Holy Hell Hospital in this family. Kaiser Doctor’s did a poor job carrying for my four day labor pain while being hospitalized at the high risk labor unit. …
Worst hospital I have ever experienced. Attitudes of staff are below bad, especially those at the front desk. Why does a visitor have to ID and ID daily? My family member had a significant surgery and not a single person contacted me …
I had to bring my husband to the ER because of severe headaches. We had to wait for hours to get a room but it was worth the wait. Some of the staff are very kind and helpful and others are just rude ( Or having a bad day). The hospital …
TL;DR: 3rd floor triage nurses are useless, unless you are looking for someone to give you attitude. It’s either because they are short staffed, because they hate their jobs, or both. 4th floor nurses were extremely understaffed, so you …
The worst experience of my life!! Sat waiting for hours with my mother in the waiting room only to be disrespected by a “nurse” with a horrible attitude and nonchalant approach to health care. This hospital needs to do a better job on …
0 stars!!!! Never again. Nightmare of a hospital, This hospital should not have a name associated with Holy anything. First off parking for Er sucks, most spaces blocked off. Second employees there are inconsiderate, have no urgency for …
The wait time for getting processed through the system needs improvement…but other than that I had an herniated disk in my lower spine… It was so painful I could only crawl around. I was taken to Holy Cross and they fixed me up and off …
I’m not going to put anyone down. This ER needs a review of its practices ASAP. I brought my wife here, and we left after six hours of no progress. Workers follow protocols. Competent management reviews best practices. Nothing “best” about …
Took my pregnant wife here for what we would hope was a quick visit as all she needed was a quick test that only takes about 5 minutes. We waited 4 hours before being seen by anyone. I got up to ask them multiple times how much longer and …
The more I think about my stay the more I rethink my stay. I had an ok, the hospital isn’t really updated. I had my baby via c-section back in 2020. This was my 3rd child but my first at this hospital. After leaving the recovery I was …
My wife and I just recently had our first child born at this hospital. I will get the bad out the way. …
This me ER is horrible!! Unfortunately they don’t practice hygiene, no true concern for patients safety or HIPPA regulations. Nurse are rude, inconsiderate and extremely impatient. Patients are placed in the hall with equipment and patients running constantly into each other. I was disappointed and will never return to this hospital.
worst possible experience. my daughter with a high fever and it took more than two hours to be seen. Rude employees. They came to tell me 5 times about charging before someone saw my daughter with a very high fever. they don’t care …
This place is awful. My sister had chest pains and a high heart rate and the registration desk woman was incredibly rude and berated us for not going to Kaiser Permanente. …
If you have an option in going to a different hospital please do!!! I came in tonight for stomach pains, this is the second time I have had to come to this hospital. My experience from my first time in 2011 and tonight has been the same if …
I’ve been here at the ER sitting in a room for over one hour. Before I got to my room I waited 4 hours in the waiting room . I came in here with the chest pain and I’m having a hard time breathing. No nurse came by my room . I told one …
This hospital is very unorganized and DIRTY!! I had to have labs done the day before my SCHEDULED c section and was told that I was not on the schedule. I called my doctor and was told it was an error on the hospitals end. Once all to that …
I wish I could give zero stars!!!! Brought my mother-in-law who is 72 years old to the ER because she was having spasms in her back, hip and neck. Already suffering from other health issues, she can’t endure the pain! We arrived around 4pm …
I wish I could give this hospital zero stars. It doesn’t even deserve one star. I came to this hospital for urgent care for chest pain. It came close to midnight. It’s now 5am in the morning, and I haven’t seen a doctor. My chest is …
ER extremely inefficient. Nurses did not indicate ANY sense of urgency with my 78 yr old mom, with fever, coughing. Laid for an hour as a nurse kept coming by saying she was going to do something then disappeared without doing anything – …