Dr. Kefah Al-Ramahi graduated from Other in 2005. Dr. Al-Ramahi has two offices in Arizona and Massachusetts where he specializes in Internal Medicine. Dr.
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575 Beech St, Holyoke, MA 01040
(Translated by Google) Tremendous crap they should change the name more than 9 hours of waiting and the lousy service …
😍😍😍😍 …
they takee too longggggg
(Translated by Google) Great service excellent place
(Original)
Great service excelente lugar
(Translated by Google) The service is lousy every time I go it’s the same
(Original) …
(Translated by Google) If you want to die in the waiting room, this is the hospital for you. This “emergency” hospital doesn’t have a shred of it. …
(Translated by Google) Is new but not cleaning, dirty emergency area is a hospital, I can’t believe it was dirty full of papers the trash cans the floor a lot of dirt, sweet. Dirty floor don’t cleaning in hour believe …. I don’t return …
(Translated by Google) The worst is that you wait more than 9 hours for the doc to see you 😡🤬🤬👎🏻👎🏻 …
(Translated by Google) One of the medical examination hospitals designated by the US Immigration Service. The hospital staff made an appointment for us at 3:00 p.m., but the physical examination requires a blood test report, but some blood …
It’s a hit or miss kind of situation. When you check with registration you can either get through relatively easy, or you can die before they even call you. It depends on the staff. Some are ok. Others seem to hate their job and don’t seem …
sloppy and awful, never again
Good
Mommy’s work place!!!
Pleasant place to work
Good
I love the spinning door the most
So much better than Baystate!
Great place clean and everyone is nice
Horrible!
Terrible experience
Hospital keeps growing and parking is getting smaller.
Unprofessional and unorganized
Pay your employees more. Every week not twice a month.
Some er Dr mistreat it me and i’m in the process of complaints and all
Nice, no complaints. People are awesome, care too.
Can’t thank the staff enough for their kindness and professionalism.
No Good
9/28/17 @ 1:22pm, the nurse hung up on me because I called the wrong department.
The waiting time it’s ridiculous.my daughter was in pain and they seem to not care.
Great doctors and wait time is not long
Great doctor’s
The care was excellent nursing super .
Excellent Staff and Courageous Men and Women of the Medical profession helping to save lives
I want to know when will they call me so I can work in the kitchen at the hospital I really want to work their
Really need to up your game, youre a hospital act like it
The quality of care has improved a little since the new emergency room has opened.
100% better than Bay State and Noble.
Amazing team. 🥰 …
Worst hospital to go for medical attention. They’ll keep you waiting another hour for a piece of paper.. Hate this hospital I rather drive to Baystate!!!!!!!!
I’ve had surgery and physical therapy here, the service I’ve had is respectful, kind, and understanding.
The doctors and nurses are very nice.
Great service hoping i get discharged soon.
Have been waiting in the waiting room for 7 hours. I haven’t been seen yet
I absolutely apreciate the good service a family member of mine received today Nov, 18, 2015 @ Holyoke Hospital. Thank you so much!
Billing is a mess. They either dont send it to insurance or they mark appointments down wrong and overcharge.
This hospital is among the best, great care and wonderful people around. Glad to be a part of such a wonderful staff.
This Medical Center charges for equipment not used, Medicare and the insurance companies should look into the hospital billing.
The comments from some of the nursing staff towards my aunt who suffers from Alzheimer’s were rude and obnoxious. Completely unpleasant and unprofessional.
Very fast service, friendly people. Much better than it was years ago
Very clean, free valet parking, short wait times and great staff!
Was seen for emergency mental health crisis, was taken in right away and treated immediately. Received lots of attention & care during the 5 days I was there
Amazing Hospital Doctor Snow is awesome God bless him and every people there ♡♡♡♡
Long waits and disorganized at times. They some how manage to lose my mom’s clothes and shoes. The only reason I go is it’s nearby and my mom has constant medical stuff. She prefers being nearby due to not being able to drive.
My brother was brought to there E.R. on a Thursday morning by ambulance, the staff was caring and professional, after seeing the doctor, the nurse called and told me he was ready to be released because he needed a ride home, thank you very much, good people.
As with any Hospital things can be stressful. But for 65yrs they have been great. Show some respect get some in return.
Disclaimer, I work here. But, we are also patients here. My family has received far better mental health care treatment here than at private practice groups or Cooley Dickenson.
HMC has been my main provider for many years. Never got anything but respectful, responsive, proactive care. Very grateful for the staff, the teamwork, the culture of healing.
if i can rate this hospital a zero i would i waited for soo long for her to look at me and tell me that she cant do nothing for me not only that they had me be seen in the hallway i had no privacy whats so ever
Worst Hospital ever we were a few in there 4 hours later they call the people that went in last without emergency Never again
Horrific… My sister had a Crisis in order for the to take her inside . August 13 2021 staff in the Holyoke ER has no human kindness.
Pretty much every time we are not greeted, at desk and receptionist is always rude and unprofessional, they’re communicating with other area hospitals is still substandard, always falls on deaf ears, it’s not the Poe Poe who work there it’s mostly there way of processing problems,
Just awful. Kicked me put of a room left me in a hallway. Over 5 hours waiting. Staff super chatty wit one another instead of doing their jobs. So the place looks nice but the services still are awful and super slow. I would say slower than before!
Some staff don’t show concern for patients at the intermediate care unit, luckly a nurse was nice enough to help a family member which was the patient 3 days ago and this hospital focuses on keeping patients hospitalized for 5 or more days …
I walked in suffering from a kidney stone and was taken right away. It is a very streamlined system and the nurses were very kind and attentive. They can get very busy and you have to be patient.
US technician was great with my mother, very thorough and considerate
Been here many times. I used to visit the pediatric physicians here during my childhood. After moving back and forth for many years, I’ve been seeing these doctors for nearly 9-10 years, then I started doing all of my medical business in …
My place for healthcare I always courteous usually fairly fast and donors lab is always open for blood donors Make an appointment
I want to thank Holyoke Medical Center for having William Simon,P.A in there emergency room he is truly an angel.
I was miserable for a few days before I decided to just take myself to the ER …
Was a great hospital and quick visit a few months ago and now they’re taking their sweet time,
Not sympathetic at all. Sat in excruciating pain Going down the back of my right lleg. They gave me toradol shot, 3 prednisone and a Percocet. They discharged me with the pain still there. Two hours later I tried calling them and was …
Please never go here if you have an infant child who doesn’t have they’re shots yet! My niece was brought here mainly because she was born here also bad choice. But anyway she was brought to the ER with 102 temp and was made to wait in the …
This hospital is without a doubt the best hospital in the world. You can tell the nurse’s, and doctor’s do there job because they love taking care of other people.
This place is terrible 10/10 do not reccomend I went for extreme abdominal pain and I already have gi issues I was crying puking and my blood pressure was high still they would see me for another 3 hours then the doctor came in 1x and didnt …
I took my daughter to the mental health ward of Holyoke Medical Center about 7 years ago and only recently discovered that she had been emotionally abused by the male psychiatrist on staff. Apparently he didn’t believe she was sick enough …
I went today very sick , they covid tested me came out negative and just sent me home … they didn’t wanna figure out what was wrong with me nor did they explain to me why I feel the way I feel they didn’t give me any IV after I told them I …
Horrible experience at the maternity center ..they all so nice but some midwives dont know what they are doing and even a doctor of the maternity center not ready to answer my questios.. once a different problem is presented to them they …
Do not even think about going to the Emergency, not only that it is full of people, at least 3 hours for them to call you and also they do not even call to take the data or check the vital signs they leave you sitting waiting and you can …
ER Don’t go there with an actuall emergency, my wife has PP MS and has had other complications with it such as ovarian cysts. She was there 2 weeks ago for a ruptured cyst which caused her excruciating amounts of pain. They found another …
This Hospital has been undergoing a lot of upgrades. I haven’t been there in a while but I’ve always had very good service here. The doctors are some of the best in the area and the staff are well trained to give the best care. Skip Bay State Hospital and come here for a much better experience.
Not that this hospital needs another one-star review, but this rating is specifically targeted towards the psychiatric ward of Holyoke Hospital. I was a patient in the early 2000’s. Reading through past reviews, I was disturbed and …
I underwent major colon surgery at HMC 10/18/2016. The surgical team was caring and used the most up to date techniques. I was walking the halls without major pain that evening and discharged in 3 days. Outstanding care 24/7.
If you want good care, go there.
I was rushed to the Er on jan 7 once i finally get called to the back to get seen . The nurse that was assign to me was very rude and very disrespectful her name was Ginny if that’s how you spell her name
The care here is ridiculously awful. My husband had surgery this month morning and was released. We went home and he started urinating blood. His dr. said “go to the ER”. We’ve been here 2 hours & he hasn’t been triaged yet. They said …
Everytime ive been ther i leave in much worse condition than when I’ve arrived in hondsight I wouldn’t send my dog there
I was descriminated today when I went to get the test for covid-19. The employee was not humane at all, eventhough my ten days on quarentine were over. Hope it not happen to somebody else. I felt like I had leprosy. Employees need more …
I have no complaints as the care that is given is five stars. I only rate as four stars because of the treatment of a CNA that was witnessed by me and my wife. Nobody should be put down for asking a legitimate question. If you are a nurse …
Very bad I lost two days from my recient hired Jobs without sick time days. Im wait for almos two hours since the anethesiologist seemed some incongruences in my trial. Dr. Yury Khibkin shows up after 2 hours to said; lm sorry my friend. …
Horrible service. They have no proper care for mass health patients. Waiting time is ridiculous, And having to laying in a bed in the hallway. Always rushing to get you in and out I had kidneys stones and they told me it was my sciatic …
This hospital was such an awesome place BEFORE the new ER room! Not only are they slower now than when the ER was smaller, the staff is not the same. It doesn’t have the friendly caring attitude or caring friendly doctors and nurses it once had. I now go to mercy hospital. Holyoke Medical center is not the same 👎 …
This place is awful doctors are useless never call you back nurses do not help their and they’re constantly sending bills and making up these do not recommend using them at all go to any other Health system around you accept these people bad business
I’m so frustrated with Holyoke medical center. I took my husband there tonight because he was having really bad pains in side. We waited over 5 hours in the waiting room while I watched people come in after him be taken before him. I get …
No stars. In the ER in the mental health “section” to “wait for a bed upstairs” . since there is no section to review this part of the hospital specifically i am adding it here. For “3rd floor” mental health department at Holyoke medical …
7 hours for an emergency room visit, that is truly disgusting!! If you can die at home, do so. So many things they can do differently to address this, but they choose not to.
I’ve been waiting 5 hours in the ER… might as well let me die.
The lady who works answering all kinds of calls is called Genesis Santana, she does not know how to speak to patients and much less speak professionally. They should give her more classes on morals and behavior to see if she learns to do …
Had emergency appendectomy here. From ER experience to post surgery virtually every single individual I encountered (probably around 30?) was professional courteous and knew what they were doing. Felt I was in good hands the entire time.
Hello baby delivered here was the most amazing experience of my life staff was super friendly midwives where on point, Sarah our midwife was incredible, she usher us through the most amazing experience of my life. The nurses we’re incredible as well they were there in a return helping us on our journey
A family member of mine was admitted to Holyoke hospital recently and discharged. Because of Covid, we couldn’t see her. We called daily to see how she was doing. We got conflicting updates on her over her stay. She was brought home by …
I’m going to start by saying that the Work Connection is phenomenal. I’ve had some long waits when they’d been understaffed but never any problems. That’s why there is a second star. Otherwise, based on recent experience in the ER, they’d …
I’ve been going here since it was the original Holyoke Hospital. Now at age 70, my primary care doctor is at 2 Hospital Drive. Love the office and no problems. However, now I go see Dr. Dodson for my eyes and get my diabetes blood work …
Wow, what an incredible staff! We delivered our baby in 2015 and I was so impressed with their level of care, thoughtfulness, attentiveness and expertise. The midwives are absolutely amazing and I can say without a doubt, I would have our …
As I have been a patient of the obgyn midwifes for almost 15 years I am sad to say the practice has gone so far down hill, I had a midwife be so rude to me that I will never go back. So sad after I birthed 2 baby’s and has many great memories there….
I was treated at Holyoke Hospital and received exceptional care from the ER nurses and doctors. I ended up needing to be admitted to the hospital for the first time in my life, needless to say I was very anxious. At the time I was uninsured …
If they let me I wouldn’t even give them half a star. 6 and a half hours waiting and they say there is a line. They took other people in the back after thry name dropped about knowing someone. I guess the only way to get any help is to know someone.
Got to this hospital at 3:30pm for an x ray and did not get through until 9:16pm. Very disappointed
My daughter was taken to Holyoke medical center on May 5 by ambulance due to opioid overdose. She mentioned that action ambulance EMTs were extremely kind and compassionate. However, she mentioned that the staff in the ER, with the …
When I gave birth to my son in Nov, the birthing center was absolutely incredible. They took great care of me after my c-section & they were so passionate. I loved my experience there it felt so much easier having the nurses help me out the first few days.
Follow the sign on the highway for a hospital as I was desperately in need throwing up trying to get to Springfield. Dr. Currie were on shift. Upon being admitted this provider walked into the room said we can’t do anything for you you’re …
Great community hospital. Quick in and out of the ER. They don’t play around! Staff are always friendly and respectful.
In regards to the ER, the staff is nice. I can’t deny that, and it does go a long way. I went in several times in a single month with abdominal issues. They always brushed it off and chalked it up to constipation. Turns out i had a stomach …
No good you die before they see you bad service all around I been in Here for 9 hr and nothing happened I never come back to the Holyoke hospital
Worse hospital ever. I waited almost three hours in the emergency room. Then waited over two hours for the Doctor. Who never came. So I left.
All of the nurses took great care of me from the time I was in the er waiting room to my last day waiting to be discharged. Always made sure I was comfortable, not in pain and gave me lots of privacy. The food was awesome!
I gave birth to my first child at HMC back in February and I could not have been happier with the care I received. The staff there was so attentive, caring, and comforting during my time time. I had some complications and they made me feel …
This place needs a complete wash out of management. Don’t listen to their “see something say something” culture. If you speak up you will get bullied out. Just go against upper management for 2 seconds and you will see what I mean. It …
They have absolutely NO problem discussing patients personal medical information in the hallways of the ED in ear shot of other patients. They have absolutely NO problem making fun of their patients with each other in the hallways of the ED …
Older building run down and dirty, varying provider offices are clean in their areas. Dark dreary
Was there thanksgiving morning. With my 15 year old. Primary Priovider Currie, Melanie was extremely rude and unprofessional. Her words to me where because of people like me there are people dying. All over a question about the covid …
after being in and out of the er & feeling like i was not being taken seriously; my last visit made me feel like i was being taken care of by my mom, i felt so comfortable and was def treated well despite the high stress level of the staff …
left in the waiting room for overv 6 hours most people here have been her for over 10 hours this hospital is a shame and disgrace don’t come to this hospital
I was at The ER overflow since last Saturday, Discharged Yesterday. I had excellent care .All the Nurses were very Empathetic 💕 …
Paid agreed amount to their agency one time debit for hernia operation co-pay. Didn’t even have follow up to operation but of course billed. And they keep on sending bills for the difference that agency discounted me to pay that day. Then …
Was there for 5 hours in August due to concerning symptoms of weird symptoms that have been lasting since March (pain ,burning sensation in lower abdomen, random pain, dehydration, diarrhea, nausea) Tell me why they didn’t do a Cat scan …
Terrible program for my loved one in the behavioral care unit. No ongoing support and therapy, laughable creative outlets, unable to get fresh air even though it is promised. Terrible follow up by the prescriber and social worker. It is …
Was there a few days ago. Said I was having pain and the nurse asked if I followed up with my primary doctor I explained to her because of COVID I wasn’t able to see her because I recently switched doctors and they were not taking new …
I cannot thank the doctors and nurses enough for the care they gave my daughter both in the ER and in patient. She was well taken care of and the services she received right down to the food service professionals was wonderful. Even the …
Do not go here. I came for severe migraines chest pains and dehydration. Not even offered a water have waited for over 5 hours not one person has spoken to me. This is the worst hospital I’ve ever be at.
This place is not good the nurse that triages people triages by the people that have less severe sicknesses and are laughing and fooling around while the real sick ones sit and have to wait.
i’m currently here my ten year old is having episodes and screaming and i’m here in a room full of adults who obviously aren’t having symptoms as bad as my son
If I could give this hospital 0 stars it would get that… horrible wait times . I will be reviewing this hospital everywhere and will be giving it the worst rating it can get
Update
Apr/4-5/2022 from 9pm to 5am. …
Hi,
My daughter has been in the Er since 3:45 pm. It is now 2:03 am and the triage nurse working right now has been extremely rude and disrespectful to all …
“Emergency center”
5 hours waiting with my Dauther
With chest pains(7 chart of pain) …
I can’t thank you enough for the wonderful care my mom received. Everyone, from the emergency room, the 4th floor and the ICU were nothing short of amazing. My mom and my family were treated with kindness, compassion, great care and …
I’m updating my review on this practice and still giving it one star. I was not given notice that my doctor was leaving the practice. This dr attempted to not provide medication refills (illegal in Massachusetts to do and is considered …
In waiting room 7 hrs. No beds available. No questions answered. 5 people discharged. No one was called back for 2 hours. They called a name if they were not here they just walked to the back. Worst hospital I’ve ever been in I’m 67 I would rather die then ever comeing here. Sucks big time.
Worst hospital ever. When my mother was there last year she was complaining of pain in her arms. They did nothing until my sister in law said something to the staff. My mom was going into a heartatack. They didn’t now the signs of a heartatack. They sent her to baystate. They couldn’t do nothing for her at holyoke hospital.
TERRIBLE PLACE DO NOT COME HERE I REPEAT DO NOT COME HERE IF YOU HAVE A SERIOUS EMERGENCY GO TO MERCY MEDICAL BAYSTATE OR A URGENT CARE OR OUT IN CONNECTICUT HOLYOKE ISNT IT THIS PLACE DOESNT KNOW HOW TO BE PROFESSIONAL OR KEEP A POSITIVE ATTITUDE
Hospitals always seem to get a bad rap no matter how well they care for their patients, so I’d like to compliment Holyoke Medical Center on a fantastic patient experience today. I found Dr. Mali to have excellent bedside manner and he took …
HMC has improved dramatically over the last 10 years. IMHO it is a great local community hospital for myriad things that can go wrong They’re not a level one trauma center, but for injuries that are not super severe, and other such …
Thank you Holyoke Hospital!! An ambulance brought my 95 yr old mother there today for dizziness and weakness. They were so caring and made my mom feel at ease. Lots of testing done. Found her heart in afib beating like crazy. Gave her …
I went to ER gave list of my meds, & insurance information. I went in from a car accident & also has gastric problem. I ended up in ICU & being shipped out to another hospital. I never was given my meds, which ended up having 2 silent …
ER department stole a necklace when I asked about it I was never even called back. The necklace was the only thing I had left from my father.
Doesn’t seem to be a very organized institution. My primary doctors office is scatter brained, not returning phone calls and specialists do not call back to schedule an appointment unless their harassed.
4pm arrived and didn’t leave til 4 am just sitting in the waiting room and they did nothing for the extreme pain . Bill insurance but won’t help the patients. No wonder why they don’t have 3 star’s
This is second time I been to hospital and not seen after hours. People sitting there even longer than I. I left. I’ll die before I ever go back to HMC. I’ll drive to Palmer or Westfield cause HMCER is awful. Also the toilets in ER were …
Most of the staff is wonderful working under very difficult circumstances. Covid isn’t a joke.
Thank you to the people who contacted me about my problem with my visit. …
Behavioral health department is an absolute joke. They will buy like your civil rights every time I get a chance. Do not trust any of them they’re not there to help you set up a problem buddy.
I arrived in respiratory stress on a busy day I received treatment immediately, was admitted, and experienced spectacular care from that point on. THANKS Holyoke Hospital and All your staff orderlies to MD’s you’re the best!!!!
I give this only star for the care my daughter received from the most caring of nurses. How this hospital sent my daughter home is beyond me. Thursday night took my daughter into the ER for a gallbladder attack. Said the bile was like …
The hospital together with medical and assistant are excellent teams fast services al you need in town . Genecology, rheumatologist, gastroenterologist, emergency room, primary care, laboratories, pulmonary, thank you always.💯❤️ …
Nancy is one of the worst receptionists I have come across. The wound care staff is wonderful, but nancy just ruins the experience the moment you walk in the door. I have no idea how someone with such lack of gentleness towards people can be working in a hospital setting. Is HR blind?
I am very disappointed of this Hospital. I went today, Covid positive, feeling horrible and had called in advance due to my worsening symptoms and was told to go to the ER. The Emergency room was EMPTY except for me and my daughter, two …
I went in with severe pain there were just over 15 people in the lobby waiting which proves the inefficiency of the emergency department of the Holyoke medical center is consistent throughout the years, you could go in there and die and …