HomeTeam Pest Defense (NM)

Pest control, HomeTeam Pest Defense

HomeTeam Pest Defense is an industry leader in residential pest control, and the #1 pest management company working with home builders. We currently perform more than 2 million services per year, with more than 1,800 employees in over 50 branches nationwide. In Albuquerque and its surrounding areas, we specialize in pest control service through our integrated home system, Taexx®, and provide traditional pest, mosquito, and termite control services for homeowners and pre-constructions services for homebuilders.

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HomeTeam Pest Defense (NM) Contact Details

  • 2835 Pan American Fwy NE Ste H, Albuquerque, NM 87107
  • 774-859-8989
  • Friday 8AM to 6PM
    Saturday Closed
    Sunday Closed
    Monday 8AM to 6PM
    Tuesday 8AM to 6PM
    Wednesday 8AM to 6PM
    Thursday 8AM to 6PM
  • https://pestdefense.com/
  • Youtube, Linkedin, Twitter

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HomeTeam Pest Defense (NM) Reviews ( 169 )

  1. Total game changers. Extremely helpful and friendly staff that are happy to swing by for extra service if needed. I highly recommend calling for pest issues!

  2. I like that when I need my house done out of cycle, you send someone in no time. I especially want to thank David who knows my phobias and takes care of it each and every time!

  3. Wife’s engagement ring mysteriously disappeared after a technician came to our house. Heart breaking. Contacted the GM and he wouldn’t answer our questions/respond back to us.

  4. I have had a few pest defense places visit my home in the time I have lived here. No one as customer service oriented as HomeTeam. The bugs are gone, some increased activity for a day or two, and nothing since.

  5. First time ever using this company. They are GREAT!! Going to use them for my other property and keep using them for the property they just completed.

  6. I used to have bugs and now I don’t. After you sprayed the first time, I found a bunch of dead roaches around my house. So there were obviously bugs before, but now I don’t see them alive anymore. And it makes me happy.

  7. Excellent service. Very responsive when you have a question. Knowledgeable technicians who will research your questions if they have not encountered the situation before.

  8. Really knowledge and nice people. I started my service officially today and have all the confidence that the Home Team will educate me and ready my house with the needed things to get rid of our mice problem.

  9. Athena is an amazing representative and very informative! Shawn, Jason, and David are the best! They were all so very kind, understanding, and determined in helping me with my pest issue! Thank you!

  10. Great service! From the first phone call to the application. I’m thrilled that the system we have is in the walls and we don’t have to deal with any residue on the floors or furniture.

  11. I highly recommend HomeTeam Pest Defense Albuquerque. They have come quickly anytime I have called with a pest problem. When we first moved into our home, we had a lot of bugs. Home Team has been vigilant about treating for bugs, and we have not had a problem since!

  12. Technician displayed punctuality, cordiality and was very knowledgeable regarding all aspects of profession. Felt very confident in the company’s ability to provide results and protection .

  13. The gentlemen that comes to my home is always so polite and helpful. Answers all my questions without hesitation. Even took care of my ant holes in the front yard with out me even asking. Highly recommended.

  14. Our 1st quarterly service visit for our in wall Taexx system and indoors & outdoors for spiders, wasps, roaches, scorpions, centipedes & ants. Jason was very professional & efficient. Thank you!

  15. David did a great job. I’m in a new house and noticed a lot of critters and cob webs. He covered every inch of the house an property and was so kind and knowledgeable about the situation.

  16. HomeTeam Pest Defense in ABQ has been great! Always call prior to showing up, show up on time, and conduct themselves professionally. Haven’t seen a critter except for the occasional spider in the house since I moved in several years ago. Thanks for the great service!

  17. We built a new home and 1-2 days after move in we started seeing roaches in one bedroom closet. Panicked we called, they came out ASAP (wore masks) clear explanation, sprayed and gave us a cell number to follow up with a description of …

  18. Got rid of all the bugs, none insight, all DEAD didn’t even reach the house,died on my patio & front door GREAT SERVICE! From HomeTeam Pest Defense got the job done! OUTSTANDING customer service.David the technician goes out of his way to assure that there are never any issues with Bugs.

  19. Very helpful and courteous staff. Have used this company since 2012. They call before coming out to give a heads up on what day the tech will be there so if I have extra concerns I can be around.

  20. Keeps my home fully protected without any pests. Very knowledgeable and friendly staff who are great to work with and will answer any questions you may have Also .always very easy to adjust or change schedule if needed..

  21. Jason is very knowledgable and willing to answer any questions I had. Being new to this area it was great to have Jason explain how the system that is built into my home works. …

  22. I mark my calendar with a quarterly reminder HomeTeam Pest Defense will be calling for service. I get a call the day before you arrive. When the technician arrives, I’m asked if I’ve seen any critters which should be addressed. I seldom …

  23. Always on time and they are very professional from the employee on the phone to the employee that comes to your home. They always take the time to understand your issues and thoroughly explain what they did to help when conducting service of your home. Great overall customer service experience!

  24. A great pest control company. Very accommodating to our schedules and work always guaranteed. Ask for Jason he is the best. Have been using them for nearly 10 years and have always been satisfied with their work

  25. The hope is it started with the technician calling a little ahead of schedule and appearing prompt. the tech war booties whenever he was in the house to make sure that the carpets rugs and floors were clean he was conscientious and very …

  26. It’s quick and easy. I can call anytime to schedule a service, usually within a few days of my call. The tech comes out, listens to any concerns I have, identifies any bugs I ask about, and then sprays. All in under 15 minutes.

  27. The service we receive is excellent! The Techs are friendly, knowledgeable and professional. They are always concerned about our bug issues and works to solve our concerns. The office staff is great.

  28. This company used to have amazing customer service. They no longer do. While we used to love their service we will be looking for a new company. They arent concerned with keeping long term clients.

  29. Highly reliable and professional pest control service! Staff is always genuinely concerned with protecting your home and property from pests. …

  30. Their service is hit and miss. Some of their techs are awesome and do a great job, and there are others that they sit in their truck for 40minutes, and when they finally get out of the truck, they squirt twice by the front door and call it …

  31. We have used Home Team Pest Defense for pest control for our last home and knew we wanted to use them again for our new home. Thomas is an amazing, professional and friendly technician. He let us know what he has done in and around the …

  32. We’ve been using this service for over 8 years and brought them to our new address. Brandon is professional, knowledgeable, and polite. I highly recommend their services.

  33. My technician was prompt, polite, and asked if I have any new concerns. He explained the inspection and applications to be treated. After completion, he reviewed his process, scheduled next appointment, and assured a follow up appointment can be scheduled if I have concerns.

  34. I have used Home Team Pest Defense for the past seven years. They do a thorough job treating the exterior area of the house. Any time a re-treatment becomes necessary they send the technician out ASAP. Completely satisfied with the service.

  35. I have used Home Team Pest Defense for several years….first in Texas for 10+ years and now in New Mexico for approximately 3 years.. I have had NO complaints at either location that have not been addressed and taken care of immediately. …

  36. We have had Home Team since moving in a year and a half ago and we haven’t had any problems. Corey does his job extremely well, he is very professional and very through in keeping bugs, spiders, and other unwanted visitors out of home and …

  37. The team listened to my concerns and put a plan in place to resolve them. My technician went the extra mile to make sure that everything was taken care of. Glad to have had you recommended to me.

  38. We really had a great feeling about what to expect as soon as we received our first contact call and their total team is just so professional and informative and responsive and we can’t say enough about how wonderful it is to be engaged …

  39. HomeTeam Pest Defense is a great customer service and friendly organization. They take the time to understand the customer needs and provide good service even you need to have them come out again which is very rare. Keep up the outstanding work.

  40. The Home Team Pest Defense employees from the schedulers to the personnel who come out to spray your home are very courteous, knowledgeable, professional & provide supreme customer service. I have had pest control services from their …

  41. Courteous and thorough technicians. Have been pleased with service over the past year. Technicians are quick to find any potential pest problems in my new construction home and have kept our residence free from black widows, scorpions, …

  42. This is a very professional but friendly company. I don’t have to call them for service. They are environmentally safe. Our technician is a wonderful man who, though very friendly, always maintains a professional demeanor and respect. I’ve used a lot of pest control companies and this is the best.

  43. The office staff always calls with a “heads up” as to when we can expect a technician to treat our home, the techs are always courteous and thorough, and paying our bill is simple and easy with one quick phone call. Overall, I am extremely pleased with this service.

  44. I am satisfied 100% with the results of Home Team pest control because for 6 years I have lived in this house I have had no bugs. I am also happy with my technician, David, because he is pleasant and efficient. …

  45. I was running late from work and the technician offered to get started doing the perimeter of the house and my backyard once I told him how to access it. It was a huge relief not to have to reschedule or pay a missed appointment fee (I …

  46. Home team is worth the cost. If needed they will come to the home and retreat problem areas at no cost. They always follow up with a call to insure service is complete. The service tech is friendly and knows my home and needs well. It’s added quality to have the same technician come out each service.

  47. Love these guys! Had them at one of my other houses and when I moved I had to make sure i got my same Tech. He wasn’t in the area I moved to but he made sure that they send the right guy to my house. Amytime I have issues or if I see …

  48. We have the quarterly service. We receive a phone call to set up each appointment. They keep us informed if there is any change to their schedule. The technicians are clean and dressed appropriately in uniforms. They ask us if there are any …

  49. We called HomeDefense since it was the service the previous homeowners used. They were able to get us set up in just a short phone call and the Technician who came out was super helpful and very professional. He had worked on the house before and already knew how to treat it. I would highly recommend these folks.

  50. I LOVE this company. They have been doing out pest control for years. We. LOVE our service technician, Cuauhtli. He’s like one of the family now! He also placed the pigeon spikes on.our roof around our solar panels. Looks nice ( as nice as spikes can ), he did a great job!

  51. Very professional. He explained the process and how the different preventative work. Great work. I am sure if I need assistance should the problem comes again I can count on your services.

  52. Brandon was very professional, polite and knowledgeable. The service the company provides is great and helped us take care of a pest problem in our new house.

  53. We were impressed with HomeTeam Pest Defense and their Taexx system. Our technician David was professional and friendly. He made sure to ask us what exactly we needed have done around the house and what our concerns were with regard to pest …

  54. Just started service with HomeTeam. Had a great first experience from my initial call to schedule an appointment through the time Thomas came to inspect my home. The entire team is extremely professional, responsive and they go out of their way to make sure their customers’ needs are met.

  55. Excellent service! As a brand-new customer, was pleasantly surprised to receive same-day initial Taexx service. Our technician, David, was extremely professional, and he was very thorough in explaining the services he would be providing. …

  56. We’ve used Home Team for over 4 years now. We love their service and communication. Brian is awesome and is someone we can call “our guy”. Highly recommend this company and their services. They go above and beyond their call of duty!

  57. New and eventually long time customer. Very patient with scheduling. Technician was prompt and kept us apprised of progress throughout the inspection and first treatment. Left good instructions for self-prevention as well. Definitely recommend

  58. A pleasant experience all around. From the woman who answered the phone, to the man who came out to the property, everyone was very professional and friendly. The price was the best quote we could find anywhere and they do the touchups for free!

  59. We have been using your services for almost 8 years and you never fail to impress! Sean does an excellent job, even finding a black widow behind a wall hanging. He’s the best!

  60. Very minimal service, small sprayer with a small coverage area that can be purchased at home depot. Yes, we did notice dead bugs, but we also noticed all the ones still alive.

  61. His application didn’t phase the ants. After about a week, I went to Home depot and bought some Ant Defense and got rid of the ants. I had also asked him to check for rodents. He said that they probably would start in the garage but he never went into the garage.

  62. We just moved into Rio Rancho and First Team was very quick to get my pest control system up and running again. Friendly and thorough technician did an internal and external inspection and spray very efficiently. Great service!

  63. The concept of having pest treatment in the walls is just so smart. The technician who came to my house was on time, explained everything clearly before he started, and was done quickly. The team in the office is thorough and everyone is professional and just plain nice. A+

  64. Really good communication when we called in with questions about pest control services. No trouble talking to a real person, and getting personalized service. Technician showed up on time, did a good job, and answered questions. Suddenly, no more bugs. Can’t ask for much more than that.

  65. Met with representative, meeting of services well presented. We wanted protection for our new home, and HTPD provided exactly what we needed and what was agreed upon. Thank you for the service, hope to continue with you for many years to come. JR

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