HomeTeam Pest Defense (WV)

HomeTeam Pest Defense

HomeTeam Pest Defense is an industry leader in residential pest control, and the #1 pest management company working with home builders. We currently perform more than 2 million services per year, with more than 1,800 employees in over 50 branches nationwide. In Kearneysville and its surrounding areas, we specialize in pest control service through our integrated home system, Taexx®, and provide traditional pest, mosquito, and termite control services for homeowners and pre-constructions services for homebuilders.

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HomeTeam Pest Defense (WV) Contact Details

HomeTeam Pest Defense (WV) Reviews ( 134 )

  1. Had a problem with mice. Tried for a week to catch what we think was the last one but it was too smart. The technician came out Friday morning, set up traps, and we caught it Friday night. Thank you!

  2. Easy Signup for TAEXX HomeTeam treatment. The Technician came on time, infused the pest control through the system outside the house & sprayed the pesticides outside the house. It was quick and easy process.

  3. They have always been very polite and curteous. Always concerned about makinf sure my needs have been met. I am on a quarterly plan with them and have been for almost 10 years. Very satisfied indeed.

  4. My review is based on the 5-Star performance of their service technician Anthony. Don’t know what the others are like, but if you get Anthony, you’ll be happy.

  5. We moved into our home a few months ago and realized that we needed pest control for bugs etc… they were so professional on the phone and in person. They did such an amazing job and I’m looking forward to sitting on the deck without bugs

  6. Professional. Courteous. Scheduled appointments. Always on time. Explanations of service at time of treatment provided and services have always been effective. Thank you Home Team Pest Defense!

  7. They are always on time and send texts when they have a scheduled date which is very helpful. They also text letting us know once they have made the visit.
    Great service by tech each and everytime

  8. I have had no trouble with termites in the years I have lived in my home despite my neighbor’s having serious problems several years ago, and I credit this to the regular inspection and treatment schedule. I don’t have to call to arrange the visits so it is never overlooked. Thanks.

  9. I like the service offered by Home team. I get Kyle to service my house and he is great. Their pricing is reasonable too. Couldn’t ask for more.

  10. Diego, Diego, Diego! This man showed up early, gave me the BIGGEST SMILE, educated on me on the process, what to expect, how I should respond to what was going to happen, and when I should expect to see results. BEST EXPERIENCE EVER!! …

  11. The Tech was friendly and eager to explain, and point out some consruction oversights, since it is new house we moved in to, and gladly went over intial treatment against termites, showing how it looks like in the basement. I liked …

  12. This is the second time that we have used Home Team Pest Defense. Our technician, Bucky, is professional, knowledgeable, and thorough. Our issues were immediately resolved.

  13. Very professional came on time and did the job in a timely manor. Technician was friendly and explained everything he was doing. Price was very good and I am happy I chose them to do the job.

  14. HomeTeam Pest Defense is quick and reliable. They have treated my home for the past four years. I can count on quarterly service and quick response times. The only pest left in my house is my fiancé, but they don’t treat that kind of nonsense.

  15. The technicians are always professional, courteous, and knowledgeable. Whenever I have to call the office, the customer service is outstanding. As a landlord, I love the peace of mind that comes with the service agreement.

  16. Tech was on time and very professional. Performed an inspection, then swept away webs and abandoned wasp nest for eave areas, and then provided preventive treatment at building openings as well as a different treatment at foundation and adjacent outdoor ground surfaces.

  17. We had mice in our garage and they were awful everywhere thank God they didn’t get into the house!!! But now we have a mouse free garage and house. Every person we dealt with at home team pest defense was pleasant and professional!

  18. Great company and service! Our technician, Roy, is always professional, helpful and cordious. We find hometeam very accommodating, especially when we have issues other than our normal service calls. Thanks hometeam!

  19. Love the way Home Team Pest Defense responded so quickly to my request for service. They were also very accommodating on dates and times that were convenient to me. I highly recommend them and have set up a yearly maintenance schedule with them.

  20. They get the job done. Although I have regular visits, and usually no bug problems, we had an episode of bugs coming into the house from some new nests. There was a Home Team Pest Defense technician working at a house on my block. I …

  21. We’re very happy with our relationship with HTPD. Clarence is very helpful, friendly, and professional. The home base has great communication regarding our schedule and payments. Most importantly, they keep our home pest-free despite our living very close to wooded areas.

  22. Timely, Professional, Not pushy. I say not pushy because this company is highly respectful of customer pace for engaging on new services. This was new construction home, so that was a welcome change from some other trades in the area. Plus, Morgan did a great job and was extremely courteous.

  23. Communication is poor. When no one showed up for set appointments I had to call them and see what was up. They could not get the billing right on our several accounts. Techs were nice and knowledgeable.

  24. The service technician assigned to us is always courteous, timely, and has intimate knowledge of our home and its needs. Sean is an asset to your team and the key competent to why we remain loyal customers to HomeTeam.

  25. The Home Team was on time, personable, and professional. The provider explained what services would be provided, what results I might expect, and answered my questions. This was my first service. I look forward to a more pest-free living experience.

  26. I’ve always been satisfied with Home Team Pest Defense. My technician Clarence is a trusted component of their overall service and I wanted to mention him for his caring, considerate work. It’s a pleasure doing business with him. I highly …

  27. Jeremey was extremely knowledgeable with your product and my treatment plan. Answered all my questions and even took the time to explain my service plan again with me. I am completely happy with my service and technician.

  28. They are very predictable, We have been with this company for over 13 years. Karen, tech, is extremely thorough and informative. She knows her stuff!! Prices are extremely competitive and have not changed much in 13 years. They are very sensitive about my dogs and birds, and respect them. They always are patient and kind.

  29. HomeTeam Pest Defense has been the best! Karen provides service to our area, and she is fantastic! Karen is so friendly, thorough, knowledgeable, and accommodating. She’s an incredible asset to HomeTeam and her customers. I’m completely …

  30. I’ve been a customer with Home Team for 14 years, in 3 different states. Their customer service is professional, responsive, similar to Chick Fil A, they make you feel like they really care.

  31. Home Team Defense is an extremely professional company and employs the same. Clarence is my technician and he is extremely professional and knowledgeable about the services being performed. I always receive an email to let me know when he …

  32. We’ve been looking for a new pest control company and after researching a number — went with Home Team Pest Defense. They’ve been great from the first contact. Very professional, responsive, and thorough.

  33. My experience with HomeTeam has been great thus far. They’re both communicative and responsive, and extremely easy to deal with. We are at exactly one year in our new home and I can clearly see a difference in pests from when we moved in …

  34. I have been a customer with HomeTeam Pest Defense for our homes in Harpers Ferry West Virginia for 3 years. I have appreciated the fast response for any immediate issue that needed to be addressed and the overall quarterly servicing we had. Thank for prompt and friendly service. Very good quality.

  35. This is one of the most responsive companies with which I have EVER interacted and which has the absolute best customer service. Everyone who works there is super nice, as well as professional. They also do a great job! I would (and have) recommend Home Team in a heartbeat to any one looking for pest control services.

  36. First visit/application for general pests. Andrew was very professional and knowledgeable. I’ve used Home Team in another state and have always found them to be very reliable, courteous and professional.

  37. We’ve used Home Team for several years now. As a matter of fact we moved this past year and continued to use them. Our tech that comes to the house is AMAZING! He’s so polite and courteous, we so appreciate his attention to detail.

  38. James came out to check some field mice that had gotten into the house and spent a good hour spraying around the outside of the house and setting traps on a very cold and blustery day! Everyone at HomeTeam was extremely nice and …

  39. I was impressed from the start with this company. Great response time for my quote and arrival time for the service. Friendly staff via phone and in person. And they got rid of my MAJOR black ant problem all around and inside the house!! Wow! I was skeptical but the solution they used worked 1000%!!

  40. We have used HomeTeam for years. Karen is our current representative and she is excellent. She calls ahead to confirm appointment times, knocks to say hello and always asks what concerns we may have and addresses them immediately. We can call her in between visits as well if we see an issue. Great Service provided by Karen!

  41. The HomeTeam Pest Defense group are great people to work with. The customer service reps are very helpful when I have called with questions or concerns about my contract. I always receive a courtesy call prior to someone coming out in case …

  42. Both the representative I spoke with on the phone and the technician who came to my home were very professional and knowledgeable. Setting up my new account was simple and hassle-free. The service I’m receiving is a great value for the price.

  43. TJ was the technician that came out to treat my home he was very courteous and professional. He spot treated inside and outside my home. Would definitely recommend him to potential home team pest defense clients.

  44. The ease of scheduling and friendly customer service are a big concern to me. Home Team Pest has always given me great customer service. It starts from the office staff scheduling around my calendar down to our service tech that I trust …

  45. Contacted the HomeTeam office for a consultation and the representative was very thorough explaining the process. Quarterly system and payment which is reasonable. What I particularly like is the Taexx system. No need to come inside and …

  46. My family and I like our HomeTeam Pest Defense company and we LOVE our tech Clarence! Every time he visits he is happy, kind, friendly, informative and superior in his duties. We have used this company since we moved into our new house …

  47. This was out first time using HomeTeam, and we are thoroughly impressed. Travis came out and was professional, efficient, and knowledgeable. You could tell he took pride in his job and went the extra mile to be sure our concerns were met. …

  48. I have been a customer for just over 5 years and have been extremely pleased with the service and product. Our technician is a dream. She communicates her plans for service, makes suggestions, and is very good and coordinating service. …

  49. I saw an undesirable insect at the threshold of my door knocking to come in and I immediately called Home Team. The customer service member on the phone call was reassuring and prompt. They were able to explain the contract and services …

  50. HomeTeam has serviced our home for the last four years. We have no complaints. They come if we need them. I’ve never called and not spoke to a human. The service techs are always friendly and helpful.

  51. I have used their services at my previous residence and was always pleased. I recently moved and had our first appointment at the new residence. They have always been super responsive and friendly – customer service goes a long way and sets them above the rest. Highly recommend using their services.

  52. The service tech that came out was very professional, taking as much time as needed to thoroughly answer all of our questions and make recommendations based on our needs. Grateful for the service rendered and recommend this service provider to others. Thank you!

  53. Very pleased with Travis’ explanation of what was needed. He pointed out where two nests of ants were discovered, and point of entry to home. He explained everything he would do and left cards to contact him or the office if we noticed …

  54. Our tech was Mike. He was polite, professional, and very thorough in explaining what he found and what treatment he did. On time for appointment, took a full hour to do the job, and made sure I understood the paperwork, the guarantee on the work, and how to contact him if there were any other needs. Highly recommend!

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