IC Laser Eye Care IC Laser Eye Care is one of the most dynamic ophthalmology practices in the Philadelphia area. With three locations in Bensalem and Philadelphia, Pennsylvania, and Hamilton, New Jersey, the group of fellowship-trained physicians has expertise in multiple ophthalmic disciplines to provide patients with the most advanced medical and surgical eye care all under one roof. The team at IC Laser Eye Care strives to provide the highest level of professional care in a friendly, warm, and welcoming environment. As part of their exceptional care, the team takes the time to provide an in-depth explanation of each patient’s conditions and treatment options. They listen carefully to each individual’s needs and provide compassionate, personalized care to patients of all ages, including children. The team is specially trained to treat complex pediatric eye conditions, and patients commend the team for the noticeable difference in how they care for them like family.
| Friday | 9AM to 6PM |
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
3046 Knights Rd, Bensalem, PA 19020
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Great
Excellent
Do yourself a favor and go to another place.
It was quick but crowded
Horrible place… Seriously dont go here if u want or need real eye help…
I would give 0 stars Visionworks better on street road
By far the worst experience of my life. Highly do NOT recommend
Doctors were wonderful and office staff was very helpful!
If you’re willing to put up with the front desk staffs attitude and rudeness then this is the place.
Great doctors and the staff are always friendly and attentive!
Love this office. Staff and physicians are so friendly.
Worst eye doctor I have ever been too.The doctor and staff are both very unprofessional.
Bad service, my appointment it was at 2:30pm and I didn’t see the doctor until 5pm.
Wonderful doctor’s and staff. Very up to date with technology. Would recommend!
They need training on how to be nice. The people at the front desk are always rude even on the phone.
Had an amazing experience at this office got my foot and eyes checked doctors and stuff very efficient thank u will be coming back and referring people
The people here are very nice but long wait too long
I always feel like I’m getting get good care, even if you do have to wait some. They are very thorough.
Still mandating masks even when the CDC doesn’t require it after vaccination. 1 customer lost (:
Unprofessional front desk staff.very rude..this place need to be shut down
I had a wonderful experience love the way I was treated by the Doctor and specifically by Diana she took the time to help me …Also the way my family was treated…
The worst of the worst eye place. We waited 2 hours and 30 min to see the doctor . I will not recommend this place .
The front desk staff are incredibly rude, especially Shannon. There’s a lot of hostility and tension in this office. I would not recommend this location to anyone.
this place very bad and the service bad my wife is glass the size wrong and to fix it take them 2 mounth and still wrong and my glass two month and iwent to get fix it take them three weeks after they told me that the fram is not ours and …
There’s nothing more to say than what’s already been said in all of these negative reviews. Staff is uninformed, “Doctors” are untrained and clueless. Avoid this place like it has Covid.
I really like Bensalem Office and staff very good with services. I have been going at this place last 3 year all the time good care is provide to me. thank you for giving great services to my all your patients.
I love this place because they give the treatment they I need and they treat me with respect I am diabetic person and I’ll be going there for 4 years already and I am very satisfied with the doctors I love it .Diana she always make sure …
Went for a second opinion for my five year old son. The doctor was thorough and explained everything from A to Z in regards to his eye situation. Highly recommend this place, excellent!
I had cataract surgery and corrective lens put in that cost me $5,000.00 and guess what, I’m still wearing glasses and they cost me $600 because my vision changed after the surgery. It’s been horrifying and now my eyes are so dry every day …
IC laser in Bensalem has the best hours due to my work schedule which is very convenient. The staff is professional and helpful to us patients on every visit which makes make feel comfortable. Keep up the good work!
I would highly recommend eye care services at IC Laser Eye Care. They provided an exceptional, and professional service for my fiancee. Diana is amazing. She assisted my fiancee and I throughout our entire time there. My fiancee was treated …
I drive an hour to and from the Bensalem office just to see Dr. Iftikhar Chaudhry for my ophthalmic medical needs. His office staff members are warm, welcoming, and very accommodating. Even more, they have evening and Saturday office hours, …
My first visit and first time having my eyes examem by an opthomologist, i was blown away with the technology they have in this place, they show me picture of the back of my eye. Great experience! The doctor was very nice and super helpful …
The lady on front desk is very very rude
She has no respect to anyone
I’ve complained once about it to the office but nothing had really happened …
Very unprofessional, no social distancing at all, employees but mainly doctors weren’t wearing even masks or following the safety guidelines. most of the patients are elderly and vulnerable to COVID-19 which makes it even worse. This place should be shut down immediately
Long wait but it was worth it. I had cross linking done and I wish I could remember his name, but he did a great job and was very detailed to each step. I highly recommend this place. I went to a few places before here and turned down the surgery. Again I highly recommend this place.
I have been a patient of IC Laser on Knights Rd for the last 3 years and have always left satisfied and happy. I have gotten contacts, prescription glasses and eye check-ups and all of those services have been exceptional. Picking out …
I have been going to IC Laser eye care Bensalem since 2015, always been provided excellent service. I have been satisfied, happy everytime. At IC Laser staff were very friendly, well mannered, good communication skills and very thankful for …
Oh Lord! If you want to be lied too and do their job for them, go here. My mom needed cataract surgery, they give me all these instructions to follow, like get a physical, EKG, I do everything them time for surgery and they gotta call me …
My father in law is need of a drug prescribed by doctor, but this requires pre authorization from insurance company. Taking a pre-authorization from insurance is a job of a doctor office and the staff. It has been 4 weeks but the staff is …
My boyfriend and I had an appointment Saturday and everything was great! Service was awesome and their equipment is the latest and greatest. Dianna Rivera and the rest of the team did an amazing job not only being cognizant of not wasting …
I had two really bad experiences at this practice. Firstly, The eye Dr (skinny white man) who did the test on me did a horrible job. Took him 3 mins to run the reading tests on a wall and prescribed lenses that turned out to be wrong. When …
Just had lasik.
I’m very happy with the results! It’s day 2 and I’m much better with near …
If so could review with no stars I would!!! Rude unprofessional staff!! 45 minute wait time for your appointment is the average wait time for everyone as I was told by their office manager. Scheduled appointment was for 11am… we weren’t …
I’ve been going here for seven years, accompanying a close friend with significant eye problems. She was referred to the doctor here by another eye doctor. I also go to get my eyes checked when I need to, and they are really good about …
Opthamolgist Completely tell what your issues are and if minor will tell issue may need to be addressed further. Example cataract was not bad and in beginning stages my intraocular pressure was normal but a physical sign was noticed …
I’m a fan! I have been going to Dr. Chaudrhy since March 2015 as I had an eye emergency. He and his team could not have been more caring and accommodating. There were times I waited but that is what happens when you go to a great doctor. …
I love the female doctor there, Dr Maryam, but the receptionist that’s always around is HORRIBLE. I made an appt to get a specific nerve test for my daughter that the dr asked me to get. On my way to the appt the receptionist calls me to …
If so could review with no stars I would!!! Rude unprofessional unreliable … violate patient privacy… very insignificant…
I made an appointment was seen an hour later then was told I need to wear …
Very poor experience, procedures in place for COVID 19 like taking your temperature, however the person taking your temperature doesn’t wear their mask properly and other staff walking around without masks. Made an appointment for 10:15 am …
The best eye doctors out there! Dr. Chaudhry did my LASIK eye surgery and it turned out better than perfect! My entire family has been going here for years, the entire office staff were very well mannered and very accommodating! They …
The times that I’ve gone there the workers had treated me great. The take their time in making sure they explain things if I had any questions. Love where its located at and how clean it is. I really like that for my eye exam they use up to date technology. Plus they have great and affordable eye glasses selection.
Love this place the doctors are great, is a little busy but is worth the wait. you would like your doctor to take their time to take care of you.
not 5 min visit. I always get my glasses from there is been for 5 years never had a problem. Great service
Had an eye injury and they were able to give me an immediate appointment. Friendly staff and very helpful with my issue. Little bit of a wait but not too bad. Front desk does a great job and makes sure people follow COVID-19 spacing in the office. Will go back to them in the future.
My surgery had to be done twice. The first time the wrong lens was placed in my eye during cataract surgery. Within a few days I had the lens taken out and replaced. …
Oh where do I even begin ?!? Had to wait for 2 hours to be seen, once they finally called my name they had the nerve to ask me for my insurance information and tell me i have to wait additional 10-15minutes for them to check my benefits. …
what a great experience, first time doing my eye exam, everyone is very professional and knowledgeable with their work. the equipments are very high tech. i had no idea what they exactly check for on an eye exam, the doctor explain it to me …
I’ve been there 4 times. I don’t think they schedule with enough time in between especially if the doc has a procedure to do. I waited 2 hours just to be seen for 5 minutes. The doc is always very nice, the front desk lady not so much
Terrible customer services, the lady in the glasses section always in a rush and got attitude issues. They just wanna get money out of you and if you ask questions they start huffing puffing.. …
Im so happy to find Javier de Jusus Orpi, a dr with great experiance & speaks spanish, outstanding dr that who explains.
First off the lady and guy that work at the front desk are very ignorant. They yell your personal information out across the office for everyone to hear. I was there for a workers comp. Accident. I had a piece of metal stuck in my eye …
This place is an unorganized mess I would not come here again. The waiting is way too long and the employees are unprofessional. The employees, especially Sharon is extremely rude and unprofessional. She was rude when talking to me about my …
Normally I don’t write reviews, but been waiting for my husband’s appointment, which was scheduled for an hour ago, and still not taken back. We have a toddler and someone babysitting way over the time they were told. But gosh forbid we …
I had been going to IC Laser Eye Care for about 13 years but not after today. It’s just really not worth the hassle when there are plenty of other offices in the area. …
I really want to give ZERO stars! Horrible from the minute you walk in the door!! Girls at front desk are MISERABLE AND MEAN. Dr. Was no better!!!! He didn’t answer any of my questions, and spent maybe 2 minutes with me…..after I waited 3 hours to see him. Then he sends me upstairs to schedule surgery. Waithour
Front dest has horrible service with attitude and wait time is always over an hour sometimes 2hours for a 5 min appointment. They are ALWAYS over booked
They have been going back and forth with insurance for 4 months now. The doctor continues to not send the proper information to my insurance company about a surgery that the doctor deemed VERY important. They call you the day of the …
I’ve been to this office twice so far for a severe eye injury. The docs, especially Dr Mike, are knowledgeable, communicative and in my opinion they saved my eye. Dr. Mark took my pain into serious consideration by keeping the eye numb. …
Be ready to wait over 2 hours. No point in making an appointment if they can’t stick to them. This whole place needs a change in how they manage this place. Rude front desk staff and even after waiting for so long, yet you still have to wait for the doctor. Worst place, it’s time they do something with this.
Had an appointment, arrived on time had distance test. Doctor comes out and has me come back and asks if I’m here for a routine eye exam, I said yes and he walked out and left me sit in the room for 35 minutes. I walked out and no one said a word to me. Very very poor service.
Pretty decent place. I feel like people are underrating how hard it is to run places like these, and they just assume they are going to have 0 minute wait times. Staff from my experience were never rude, they respectfully said to a couple …
Dr. Chaudhry herself needs to learn patient etiquette. She herself called back someone she knew personally before my son who was already waiting for an hour, because she knew them. All patients should be treated the same no matter their relationship with the doctors. I had to reschedule my son, who still did not see her.
This place is severely lacking in customer/patient care. I’m not sure if I even want my surgery at this point. Having to ten days after you charge my card 1250.00 for a receipt and keep getting excuses. Absolutely ridiculous.
Revised. 1/25/23
I will be changing eye doctors. Third time I have been here. This time I’ve …
This doctors office is very unprofessional and needs to hire a better staff. The receptionist has horrible attitude and I’m not the only one who says that as you can see from previous reviews. When asking questions, she blatantly ignored it …
I had the most thorough exam I ever received at IC laser and the doctors and Technicians were phenomenal. Very satisfied from start to finish. UNFORTUNATELY, I had to give this place 3 stars instead of 5 because the receptionist (white …