IGA was established in 1976. The practice has grown with the Treasure Valley community and is now the largest Gastroenterology practice in the … See more
it was a great experience. I was well cared for, everyone was professional, kind, thoughtful. I would recommend them to everyone. Dr. Witte was awesome.
My experience with Dr.Gupta and staff have been very professional, knowledgeable, and very caring and supportive. Excellent follow up and great to be a patient with this office!
Thank you!🌹💜 …
Better off going to Oregon for a procedure. They charge almost double what they told me before hand for a diagnosis of a condition I’ve known I’ve had for years-asked them if they had resources to help me manage and they told me to look on the internet…worst experience.
After initial office visit and test, I received no further help. They didn’t care about me and the issues I was having. Extremely disappointed and I will not recommend this facility to anyone!!
After getting an endoscopy here, I wanted to make a follow up appointment with my doctor. That is nearly impossible…the receptionists are not helpful at all…just transfer you to a voicemail….which goes unanswered. I think I’ll be finding another doctor. So frustrating to pay so much money for a doctor you can’t talk to.
Didn’t choose the doctor, never spoke to him then the procedure had to be repeated correctly by another doctor. They will not honor the ppo contract and very rudely pursue collections
Dr. Was very attentive to my symptoms, and immediately told me what she was going to do and order for me to do to find out what I have wrong.web site was easy to access.
Had many issues with office staff, really like my doctor but almost impossible to get an appointment with him, always get referred to his PA. Even to see the PA is almost a months wait, even when having serious issues.
Very impressed with the professionalism, information, and friendliness of the staff and the doctor, including allowing me to express my concerns as needed! Highly recommend this facility!!
I am extremely satisfied with the zoom visit with my Dr. He listened and wanted to know the details that got overlooked with previous Dr’s. Already feeling better.
Thank you
At $225.00 per hour, all I received was a blood pressure check, temperature check and pulse rate. Then they told me there was nothing else they could do.
Worst of all they had agreed to work with in the insurance guidelines then they …
What a staff!!!! Between dr jensen and dr Wilson, and there staff, I could expect a better team. Just all around excellence!! Thank you IGA!!!!!!
everyone have a blessed day!!!!!!
Do you enjoy being discriminated against for being overweight? Do you prefer your doctors skip simple diagnostic tests because you are clearly not skinny enough to be sick? Then IGA is for you! Why get a correct diagnosis when you could end …
I have been coming to IGA for years for esophageal dysmotility disorder and Dr Hammerle along with PA Renee Wilson are always very professional and do what is needed to help with my disorder.
Office as a whole seemed very efficient right up to my endoscopy by Dr. Hammerle for persistent heartburn. Afterward it is impossible to get answers about interpreting the results of the endoscopy (went over it afterwards but the versed …
The doctor tried to get me to take Prilosec / omeprazole till I’m 60, then have the hiatal hernia surgery. You can’t even take that poison for more than 2 weeks, and he’s trying to prescribe it to me until I’m 60? This is the only place in …
A profoundly poor experience. I paid a $50 copay for the doctor to suggest Googling solutions and to scrawl a link to some third party website for what foods I could try avoiding. I asked him right out and didn’t even want to list the foods …
Office staff is the worst I have ever experienced. Gave no instructions for long awaited procedure. Took time off from work only to find out right before they put in the I.V. that I was not supposed to eat anything that day. Now, I have to reschedule! I will absolutely not be scheduling with them.
Every person who attended me and my procedure were professional, caring and brilliant. Dr. Hammerle and his team are exceptional and I am beyond thankful.
This place has the worst follow through I have ever experienced! I called my Dr. at 8:30 A.M. to please call me for I was in a lot of pain. No call by anyone by 2:00 P.M. so I called back and finally at 4:30 P.M. I received a call from …
I have been very unimpressed with the doctors and staff here. After not listening to my history and calling me a liar to my wife they did an endoscopy to confirm what I had already told them. Because the first endoscopy did not confirm …
Dr Sericatti is Very Caring and Compassionate about his Patients! He is very Intelligent and Does what he can to get to the bottom of your illness. He truly cares about someone’s quality of Life! Thank you and God Bless you Dr. Sericatti! 💖 Holly Weeks …
Great experience – if you want to call it that! Staff communicated well. Doctor was thorough and answered all of my questions. He explained everything in detail. He sent me home with a list of instructions for my diet.
From the very beginning at check-in, I felt like I was being cared for. The staff are polite, but it is more than that. Good vibe from this doctor and all the people I came in contact with.
You are better off getting care out of state than wasting your time and money with anyone in this entire establishment. They will run useless test after useless test on you and then refuse to help treat you in any way after they get their …
Telehealth with Renee went very smoothly. She took whatever time I needed to discuss my issues, of which I could tell she had previously informed herself.
This doctor Chris Hammerle told me I would never get better and that I would always be sick! Guys seek out a Funtional Medicine of Idaho! I’ve been sick and out of work for 7 months and finally got a diagnosis and have a treatment plan! for …
Everyone was super friendly and helpful. Overall a very good experience for a procedure that is otherwise not the most pleasant. I never felt anything (pain wise) and I was treated very well.
If I could zero , that’s what I would be giving right now. Zero consideration for urgent matters, BARBARA , supposedly a “nurse” here, decided to cut me off and told me she heard my message and “all that”. All that being that my husband …
Ten years ago my family had to demand that Dr. Jensen not come near me or deal with my case anymore. He is heartless, cruel and has no bedside manner. He misdiagnosed me and treated me like garbage. If I could give negative stars, I would.
Went in for my annual checkup, no waiting, friendly office personnel and everyone was very covid conscious! Dr Wilson was promptly on time and very informative.
Dr. Wood is just as fantastic today as he was 10 years ago! I love this man and all that he has done for my health. The nurses are wonderful. The office goes out of its way. Above and beyond. Dr. Wood made it possible for me to work on …
I was referred there by my primary doctor because I’ve been unable to eat or keep food down along with severe abdominal pain. The treatment plan was to do an upper scope and a colonoscopy. After this procedure they found an intestinal …
Everyone at this office is sooo nice. I have some chronic issues but they always have suggestions that make my life better! And they are fast & efficient in taking care of me!
Billie
The staff was very welcoming and friendly. Hanson, NP ,was attentive, thorough and professional. Would highly recommend Idaho Gastroenterology Associates.
IGA staff were courteous. They explained the “procedure” to me and asked if I had any questions. They asked if I was doing okay throughout the procedure.
My Dr. here is Dr. Hammerle. I’ve seen him once for the actual colonoscopy. I’ve seen the nurse practitioner 3 times and the his assistant twice. I have no problem getting appointments or talking to the office staff. The problem I have is …
It was easy to get in and make an appointment. Staff and physician was courteous and helpful. Wonderful experience for a doctor’s office. Really, they were great!
Wonderful staff and I love the Doctors and PA’s!!!! I always feel very cared for when I’m there and when I leave!!! Jennifer Leonard and Melissa Rasmussen are the BEST PA’s in the whole world!!! They both really listen and truly understand how I’m feeling and dealing with ALL of my health issues!!!! Thanks ladies!!!!
He did my colonoscopy August 19 August 21 I called 911 and barley staey alive . I don’t know what happened they found hall in my colon. Now after huge surgery I have too stay 3 months at home be in handyman. Thank you for :your help :if I will know it gonna Happen I will never get it.
Outstanding attention to every detail to manage a colonoscopy! Ease of contact, f/u; excellent COVUD protocol, friendly and helpful staff, great personable doctor who communicated in layman’s terms. Highly recommend this clinic!
Friendly, respectful, and compassionate people help you through every step of your procedure/office visit while maintaining a high level of professionalism. For your first visit or procedure they ask you to show up 30 minutes early so you …
This Drs office is a joke. The receptionist was beyond rude and the Dr. acted like he had way better things to do with his time than to answer any questions that I had. This appointment was the biggest waste of my time and money that I have ever had! Do not go to this office. If I could give it negative stars I absolutely would!
Dr. Sericati Cory & Nurse Liz have treated my crohns for about 6 years & I could not ask for better care & treatments than these fine folks have provided. If there was a 10 star rating they would get it. …
The communication from this office is the worst I have ever seen. After my husband had a horrible experience with them, I was recommended to them for my own problems and decided to give them a second chance. They rushed me through, told me …
If there was a negative 10 – that would be my review! I went to them and saw Regina Hanson – I was in crisis and sick (liver failure test results from my General Practitioner) and needed help and answers. After a month (of being very ill …
Cynthia in billing/ coding was a rock star for the most part, in our 3-way phone call with my “Health Share” company which took the patience of Job – all so I could get reimbursed. Very helpful, plus sending us a detailed itemized bill, …
Everyone was super friendly and made me feel extremely relaxed and comfortable. I was super nervous about my colonoscopy but everyone from the nursing staff to Dr Jensen made my experience as pleasant as it possibly good be!
Cory Shuler is Awesome! He and his staff are courteous, caring and understanding. They listen to you:) They offer solutions and have definitely made positive changes in my life. I highly recommend IGA.
My evaluation is not totally in yet. Had my colonoscopy yesterday, which the whole experience was fine. But took 2 months to get to this point after being told numerous times that I would be called to set up the colonoscopy. After my first …
Cory Shuler, Dr. Seracati’s nurse was extremely helpful & knowledgeable with my long-standing IBS issue. So much better than the doctor I visited at Digestive Health clinic so I elected to transfer my colonoscopy records from there to for my next procedure.
I respect that I would have to waited 2 weeks to get in properly but a 20 minute wait with a 10 minute conversation is not enough to suggest that I need to be lactose free and gluten free. We never discussed my diet nor did he get to know me. I still continue to have stomach issues.
I would give 0 stars if I could. Went in for a colonoscopy and endoscopy. When I woke up, they had only performed the colonoscopy. A year and a half after my procedure they sent me a bill and told me that I don’t pay immediately I will be …
Dr. Gupta and Ms. Renee Wilson are fantastic and I am happy with their efforts toward my health thus far. Renee is full of helpful tips that can help in a pinch and I trust Dr. Gupta with my well being during procedures.
I have never been to a doctors office where they made me feel like my problems don’t matter. they never call to tell me my test results, i get pushed medication after medication when i just want some answers to what I am dealing with. I …
Very friendly and dedicated staff make the joy of these “fun” prodeures go by so much easier. The staff answered all my questions and made sure I was comfortable before we started. After the procedure, they made sure that I knew what the results were and what steps were needed next.
Scheduler listened to what I needed however she was the only one. Need medical attention from a doctors. Waited 3 days in pain to see one. Day before get a call from a np to see if I had prepped for my dr visit? Long story short they do …
I had a wonderful experience with Renee, she was compassionate and knowledgeable and is trying to find out what my problem is. I have been a patient here since 2002 and would never go anywhere else.
My Dr. Was fantastic today, and she answered all my questions regarding my condition. She was efficient, but I was not rushed and able to get in and out quickly. She was very polite, knowledgeable, and professional. Thank You!
I’ve been under the care of Idaho Gastroenterology since 2008; first under Dr. Paul Baehr and after he retired under Dr. Philip Jensen. They have both seen me through a lot and I’d recommend Dr. Jensen to anyone needing the care of a …
I was surprised by the negative reviews. My office visit was easy and well organized. The staff communicated well and quickly with one another. I was helped through each step of the process. They helped schedule my follow up test with the hospital and the insurance company. I thought they did an excellent job.
Everyone at Idaho Gastroenterology was friendly and professional. My appointment was seemless and the doctor was great. She was very knowledgeable and helped with a plan to address my problems.
It is always a pleasure to speak to Regina Hanson and her team. This was our first time using Zoom and everyone was very helpful in setting it up. It certainly avoided a long drive and Regina answered all of our questions in a very …
Excellent care I’ve been very disappointed in Idaho medical care until I got to Idaho gastroenterology.
Very professional very thorough very informative
I’ve been reading a ton of negative reviews but my experience was great. Before a procedure, they give you do much information and communication it’s almost overwhelmingly to be honest (not a bad thing). They sent me a packet in the mail …
I continue to receive the best treatment at Idaho Gastroenterology. Shout out to Dr. Robert Lockwood for taking ample go time to make sure I understand my condition and my options to best understand and treat it. Your passion in this field and compassion for your patients shows and is greatly appreciated. Thank you!
IGA has all the i’s dotted and t’s crossed! The front office staff is efficient, friendly and calls prior and after to make sure you have no questions or concerns. The nurses are compassionate, personable and thorough. The doctor was …
Doctor Jensen and his staff are great. Friendly,knowledgeable, and very respectful. My family has been going there over 20 years and we highly recommend him.
Dr. Jensen has a great bedside manner and was very good at explaining the results with me after endoscopy. The only problem I had with the teleconference appointment was the sound. The microphone was either too loud and distorted or it was too soft and I couldn’t hear. Perhaps there is a better set up for the sound.
I feel completely comfortable sharing my concerns and problems with this particular provider. We have established trust and openness over time. I always learn from her and she encourages questions.
Long drawn-out pre-appointment questionnaire, plus I was given three different appointment times, told to arrive for a 10 a.m. appointment at 9:30, 9:40, and 9:45, depending on who I was talking to. Very frustrating How about a 10 a.m. time for a 10 am. appointment?
Been struggling with some heartburn sore throat related issues for months and months. Got referred here and first meeting was awesome. Renee took her time and listened to my issues and for once I didn’t feel rushed and got very good explanations to all my questions. Very patient. Highly recommend
I greatly appreciate everyone at IGA for everything they’ve done for me and others. A special thank you to Jill my infusion nurse. You are an awesome woman and keep doing what you do!
I love Dr. Wood! He is extremely caring, listen to me, and is interested in my health. He provides excellent care. Many times he has talked with other doctors about my medical condition in search of being able to give me more options and better quality of life. I completely trust him. I know he has my best interests at heart.
All of the staff were friendly and helpful. Dr. Wood was especially friendly. He took the time necessary to discuss my concerns. Further tests were needed but had to be scheduled. The staff called to schedule the tests almost before I could …
I was called to see Renae P.A.C.to discuss my having a Colonoscopy due to my age.
Renae was awesome! So attentive to my concerns, very kind and did not rush our …
Dr. Lockwood is someone who is serious and through. Takes his time to explain your issues. They are now integrated with the MyChart site so my other doctors can easily see my Gastro files. He’s been my doctor for almost 4 years now.
The waiting area was clean and quiet. COVID protocols were in place. The office staff were warm, friendly, and helpful. My appointment was with PA Renee Wilson and I found her to be knowledgeable, insightful, caring, and concerned for my well being. Idaho Gastroenterology an association with overall pleasant experience.
My experience with Dr. Lockwood and the team at IGA was very positive. My GP has been fussing at me for the past 15 years to get an initial colonoscopy. If I’d understood how simple and easy the process was (well, except for gagging down …
The entire staff is amazing from the initial call to schedule my procedure all the way through the entire process they went above and beyond to make me comfortable, they showed concern and delivered a great level of service. The best medical service I have had, they truly care about their patients and it shows.
This is the first doctor that actually took the time to listen to me and is actually helping me. The staff was incredibly friendly. The doctor was amazing. He didn’t make me feel rushed and he listened.
I’ve been going here for about 10 years and Dr Wood, the infusion staff, and the front office everyone that I’ve ever dealt with here they’re just so amazing they’re very caring and compassionate and if you have any issues that are with your gastrointestinal you should definitely check them out they’re amazing.
I had a virtual appointment with Gina Hyde. She was very professional, pleasant, and attentive to my situation. I appreciate that she took the time to ask questions and made a few recommendations that she thought would be best for my …
I have been a patient at IGA for almost 15 years. During that time I’ve probably had procedures done by most of the doctors there. They have always been superb! My regular doctor, Phillip Jensen, is my all time favorite doctor! He’s …
No one wants to get a colonoscopy, but when I need one, this is the only place I will ever go. The staff members were kind, compassionate, professional, helpful, informative and efficient. And Dr. Lockwood is an excellent listener and …
My doctor referred me to them on Monday, and by the end of day they had already called and gotten me scheduled for Wednesday! I’m in my 20s and had to go in for a colonoscopy; to say the least my anxiety was through the roof. I was …
I never received my prescription till I called them at least a dozen times. They finally called in my pharmacy less than 10 hours before I need to start. From talking to their scheduling, I realized they are not equipped to handle the …
Everyone was so great. The nursing staff are just absolutely wonderful — made me feel so very cared for each step of the way. I could not have hoped for more. Everything was clearly explained (and they made sure I understood and answered …
Office staff was professional, friendly, and efficient. Wait time was extremely reasonable. Dr. Wood is the best kind of doctor – genuine and caring, great listener, very knowledgeable and experienced, helped me to understand my situation and make informed decisions. Thank you!
I’ve had three colonoscopies here. Trying to schedule a follow up, I’ve called three times to schedule. I’ve followed their message exactly. Three phone calls and a month later no return call. I’ve moved on to the other gastro group in town. My wife left IGA 4 years ago due to admin staff incompetence.
I went for a consultation about medication. It started promptly, and the NP who answered my questions was professional, pleasant, well-informed, clear and thorough.
Staff so through and kind. Soft spoken and helpful. Doctor was sympathetic and very attentive. Having UC stinks – but a facility like this makes it a bit easier to continue. …
I have tried for a month to get an appointment with Dr Lockwood. I have called numerous times and left my phone the recording has my phone number but the office has never contacted me. They just keep sending me the voice recording. So to …
I was expecting a video consultation however the schedule had my appointment as. an in person appointment. The staff were able to quickly adjust to a video appointment when I called at my appointment time to explain that I had not received …
The staff and Dr. Jensen went out of their way to help schedule an appointment for me on short notice. I’ve been in a lot of pain and time was crucial for me. Dr. Jensen is professional, takes time to listen and is genuinely concerned for …
Provider communicates in one direction, from her to me. No reciprocal communication from me to her (provider not willing to hear me) – no evidence of esophagitis or Current biopsy for EoE, yet she wants to place me on a proton pump inhibitor. Provider critical of my anatomy diverticulosis in the colon.
I absolutely love going to see Dr. Hammerele at IGA. He listens to me and treats me like a person not a disease. He answers every question and concern I have. I would definitely not be where I am today without him and his awesome team.
My provider listened to my challenges and seemed knowledgeable. She took time to explain diet options and ordered testing that will be done in less than a month.
My doctor was fantastic and really seems to care about getting me healthy. The only thing is the scheduling center is incredibly backed up and I lost the number to call them so I’ve been waiting a few weeks for the call. That’s worth the wait for me to see someone who genuinely cares though.
In was seen promptly and my PA and Dr were very helpful and informative. My only concern is that I have not received a scheduler call for the prescribed procedure.
Took over a month of back and forth calls and leaving messages just to schedule an appointment. Called me less than 24 hours before the procedure to let me know that they would require an over $1600 prepayment as they will bill my insurance …
My appointment was a follow-up to my last colonoscopy. The PA took the time to go over some concerns I had about my diet and how it interacted with my colon cancer surgery.
I must say, it’s been a long while since I found a Doctor who CARED about me, and that’s exactly how I was taken care of at Idaho Gastro. Every one were simply… terrific.
Staff was rude , on call nurse hung up on me, and wouldn’t tell me what time my appointment was . I will be looking somewhere else. I feel unsafe if they can’t even provide me with a date and time . how could I put my health and trust my …
I would leave zero stars, if that was an option. Everything single employee was rude, I had to ask for their names. No one bothered to tell me that I would have to be in a particular position. I had surgery on my left arm and they demanded …
I have been a patient for many years. All of my questions are always answered and I never have felt rushed. The staff is highly qualified and pleasant. I would recommend them to anyone who is looking for excellent doctors.
Dr. Woods is very personable and engaging. He is easy to talk to, explaining all questions thoroughly and in a way I can understand. His “bedside manner” is soothing. I feel I am in great hands going forward.
No problems with my provider. He’s great. My issues were addressed and I was told the scheduling people will call me to schedule a scope for the following week. No one called me. I reached out out to the nurse after several days. She did …
I have been going to Idaho Gastrenterology Associates and Dr. David Wood for over 20years. Dr. Wood and the staff are professional, courteous and kind. They went out of their way to assist me and another patient during the extreme hot …
Good care, TERRIBLE communication. I have been with IGA for over a year. As a regular patient, I feel I have received good care as the clinical staff is knowledgeable and professional. As far as communication goes, they are terrible. …
Even though I did a virtual visit, I was able to have a thorough medical evaluation. My provider was kind, listened and included me in ideas for future care options. Wonderful staff, professional and kind. Really feel cared for and that my health is top priority.
The bedside manner of Jeremy was poor. He walks in with nothing more than a “Hi I’m Jeremy” immediately goes to his computer, hardly looks at me while acting like he didn’t want to be there. Had nothing more to offer me or help me feel …
Dr. Lockwood is incredible. He is thoughtful and reads updates from my other providers before I see him. I have a complex autoimmune disease and he accounts for this every step of the way and he listens! The staff are always friendly and responsive in the patient portal as well. I am so pleased with IGA. Thank you!
Great
My husband is well cared for here
Telehealth visit went well
Very professional, friendly , and helpful.
Was an overall good intetview.
Every one was very professional and caring.
Excellent service. Clean & friendly environment.
All the staff are awesome and very helpful.
Very knowledgeable, professional staff and doctors.
They provide great care.
Cory S. Is fantastic and very thorough.
Staff is great.my Dr is wonderful
Always like time they take to resolve issues for on technical to health. Thank you.
All staff was amazing. I would highly recommend.
Patient oriented. Took time to listen. Helped set up Zoom.
Rude, unprofessional receptionists. Also won’t follow up with insurance companies on important issues or return phone calls.
Great staff and I felt like I was their only patient!
Had a terrible experience with this place.. Do not recommend it Will never go back…
On time, professional, and kind.
Renee Wilson is awesome, very understanding and knowledgeable.
Great atmosphere and great people
Every time I have gone to the Doctor there they have been kind and helpful
They do telaheath appointments when able to do them which is great for me.
Everyone was very friendly.
Short wait. Professional and courteous staff.
Dr. Meghan is amazing and staff goes above and beyond keeping me updated
Appointment went well!
Fast, courteous and thorough.
Very friendly and professional staff. Procedure went very smoothly and the entire process was great. Recommend highly.
Poor customer service waited for an hr and a half and everybody that came in after me was called. A giant CF I will NEVER go back.
Outstanding service and care! Thank you IGA!
Long wait to get scheduled and to get in but, great nurses and doctors.
Gold standard of great attitude + efficiency + effectiveness! Wish more service oriented folks could match your team!
Great nurses, great doctor… felt comfortable and very easy procedure!!!
Very informative and answered my questions.
She was helpful and polite.
I love my doctor here! They are always professional and nice! I receive the greatest care here!
The people who work here are just the best. Kind, easy to talk to about subjects not easy to talk about! Wouldn’t go anywhere else.
It was nice to do it by teleconference. I was more comfortable and could ask the questions I needed to.
Great doctors, wonderful staff, especially the nurses. They take such great care of you!
Excellent staff and Dr’s Great care. Thanks for the awesome medical care you gave me
it was a great experience. I was well cared for, everyone was professional, kind, thoughtful. I would recommend them to everyone. Dr. Witte was awesome.
My experience with Dr.Gupta and staff have been very professional, knowledgeable, and very caring and supportive. Excellent follow up and great to be a patient with this office!
Thank you!🌹💜 …
Cory is a great provider He is articulate, kind, and detailed in my care.
You make an appointment you show up on time. Staff is friendly and helpful. My wait time was zero. They were ready for me.
Better off going to Oregon for a procedure. They charge almost double what they told me before hand for a diagnosis of a condition I’ve known I’ve had for years-asked them if they had resources to help me manage and they told me to look on the internet…worst experience.
After initial office visit and test, I received no further help. They didn’t care about me and the issues I was having. Extremely disappointed and I will not recommend this facility to anyone!!
After getting an endoscopy here, I wanted to make a follow up appointment with my doctor. That is nearly impossible…the receptionists are not helpful at all…just transfer you to a voicemail….which goes unanswered. I think I’ll be finding another doctor. So frustrating to pay so much money for a doctor you can’t talk to.
Dr. Wood is amazing! Kind, intuitive, friendly, and personable, I’d recommend his practice to anyone.
I went in for a first consultation about acid reflux. Renee took the time to answer all of my questions and did a great job!
Didn’t choose the doctor, never spoke to him then the procedure had to be repeated correctly by another doctor. They will not honor the ppo contract and very rudely pursue collections
Dr. Was very attentive to my symptoms, and immediately told me what she was going to do and order for me to do to find out what I have wrong.web site was easy to access.
Had many issues with office staff, really like my doctor but almost impossible to get an appointment with him, always get referred to his PA. Even to see the PA is almost a months wait, even when having serious issues.
Dr. David Wood is an amazing doctor. He truly does care about his patients.
Very impressed with the professionalism, information, and friendliness of the staff and the doctor, including allowing me to express my concerns as needed! Highly recommend this facility!!
Every aspect of this visit was very positive… from the receptionist to the nurse and then to the PA, Renee. I have absolutely perfect!
I am extremely satisfied with the zoom visit with my Dr. He listened and wanted to know the details that got overlooked with previous Dr’s. Already feeling better.
Thank you
At $225.00 per hour, all I received was a blood pressure check, temperature check and pulse rate. Then they told me there was nothing else they could do.
Worst of all they had agreed to work with in the insurance guidelines then they …
What a staff!!!! Between dr jensen and dr Wilson, and there staff, I could expect a better team. Just all around excellence!! Thank you IGA!!!!!!
everyone have a blessed day!!!!!!
Do you enjoy being discriminated against for being overweight? Do you prefer your doctors skip simple diagnostic tests because you are clearly not skinny enough to be sick? Then IGA is for you! Why get a correct diagnosis when you could end …
This was one of the best Clinics I’ve been to. They seemed very caring and concerned about my feelings and future health.
Everyone was very pleasant and efficient.
I have been coming to IGA for years for esophageal dysmotility disorder and Dr Hammerle along with PA Renee Wilson are always very professional and do what is needed to help with my disorder.
Office as a whole seemed very efficient right up to my endoscopy by Dr. Hammerle for persistent heartburn. Afterward it is impossible to get answers about interpreting the results of the endoscopy (went over it afterwards but the versed …
I was seen on time. Everyone was very friendly.
The doctor tried to get me to take Prilosec / omeprazole till I’m 60, then have the hiatal hernia surgery. You can’t even take that poison for more than 2 weeks, and he’s trying to prescribe it to me until I’m 60? This is the only place in …
A profoundly poor experience. I paid a $50 copay for the doctor to suggest Googling solutions and to scrawl a link to some third party website for what foods I could try avoiding. I asked him right out and didn’t even want to list the foods …
Office staff is the worst I have ever experienced. Gave no instructions for long awaited procedure. Took time off from work only to find out right before they put in the I.V. that I was not supposed to eat anything that day. Now, I have to reschedule! I will absolutely not be scheduling with them.
Dr. Seracati, Cory Shuler and the entire staff at IGA provide top-quality care. I am grateful to have this independent medical practice in Boise.
I was very nervous about getting a colonoscopy. IGA made the process easy and everyone was so kind and professional. I highly recommend Dr. Story.
Every person who attended me and my procedure were professional, caring and brilliant. Dr. Hammerle and his team are exceptional and I am beyond thankful.
This place has the worst follow through I have ever experienced! I called my Dr. at 8:30 A.M. to please call me for I was in a lot of pain. No call by anyone by 2:00 P.M. so I called back and finally at 4:30 P.M. I received a call from …
I have been very unimpressed with the doctors and staff here. After not listening to my history and calling me a liar to my wife they did an endoscopy to confirm what I had already told them. Because the first endoscopy did not confirm …
Dr Sericatti is Very Caring and Compassionate about his Patients! He is very Intelligent and Does what he can to get to the bottom of your illness. He truly cares about someone’s quality of Life! Thank you and God Bless you Dr. Sericatti! 💖 Holly Weeks …
Great experience – if you want to call it that! Staff communicated well. Doctor was thorough and answered all of my questions. He explained everything in detail. He sent me home with a list of instructions for my diet.
From the very beginning at check-in, I felt like I was being cared for. The staff are polite, but it is more than that. Good vibe from this doctor and all the people I came in contact with.
You are better off getting care out of state than wasting your time and money with anyone in this entire establishment. They will run useless test after useless test on you and then refuse to help treat you in any way after they get their …
Staff is professional, kind and attentive. Dr. Waite and PA Renee Wilson left me feeling confident I was receiving sound medical care.
Telehealth with Renee went very smoothly. She took whatever time I needed to discuss my issues, of which I could tell she had previously informed herself.
Excellent care given. Prompt and courteous service. Willingness to answer questions and refer for additional tests when needed.
This doctor Chris Hammerle told me I would never get better and that I would always be sick! Guys seek out a Funtional Medicine of Idaho! I’ve been sick and out of work for 7 months and finally got a diagnosis and have a treatment plan! for …
Very personal and professional experience. All of the practitioners take their time and really care about you and your whole health.
Everyone was super friendly and helpful. Overall a very good experience for a procedure that is otherwise not the most pleasant. I never felt anything (pain wise) and I was treated very well.
If I could zero , that’s what I would be giving right now. Zero consideration for urgent matters, BARBARA , supposedly a “nurse” here, decided to cut me off and told me she heard my message and “all that”. All that being that my husband …
Ten years ago my family had to demand that Dr. Jensen not come near me or deal with my case anymore. He is heartless, cruel and has no bedside manner. He misdiagnosed me and treated me like garbage. If I could give negative stars, I would.
Went in for my annual checkup, no waiting, friendly office personnel and everyone was very covid conscious! Dr Wilson was promptly on time and very informative.
Dr. Wood is just as fantastic today as he was 10 years ago! I love this man and all that he has done for my health. The nurses are wonderful. The office goes out of its way. Above and beyond. Dr. Wood made it possible for me to work on …
I was referred there by my primary doctor because I’ve been unable to eat or keep food down along with severe abdominal pain. The treatment plan was to do an upper scope and a colonoscopy. After this procedure they found an intestinal …
Everyone at this office is sooo nice. I have some chronic issues but they always have suggestions that make my life better! And they are fast & efficient in taking care of me!
Billie
The staff was very welcoming and friendly. Hanson, NP ,was attentive, thorough and professional. Would highly recommend Idaho Gastroenterology Associates.
IGA staff were courteous. They explained the “procedure” to me and asked if I had any questions. They asked if I was doing okay throughout the procedure.
My Dr. here is Dr. Hammerle. I’ve seen him once for the actual colonoscopy. I’ve seen the nurse practitioner 3 times and the his assistant twice. I have no problem getting appointments or talking to the office staff. The problem I have is …
It was easy to get in and make an appointment. Staff and physician was courteous and helpful. Wonderful experience for a doctor’s office. Really, they were great!
Wonderful staff and I love the Doctors and PA’s!!!! I always feel very cared for when I’m there and when I leave!!! Jennifer Leonard and Melissa Rasmussen are the BEST PA’s in the whole world!!! They both really listen and truly understand how I’m feeling and dealing with ALL of my health issues!!!! Thanks ladies!!!!
He did my colonoscopy August 19 August 21 I called 911 and barley staey alive . I don’t know what happened they found hall in my colon. Now after huge surgery I have too stay 3 months at home be in handyman. Thank you for :your help :if I will know it gonna Happen I will never get it.
Outstanding attention to every detail to manage a colonoscopy! Ease of contact, f/u; excellent COVUD protocol, friendly and helpful staff, great personable doctor who communicated in layman’s terms. Highly recommend this clinic!
Friendly, respectful, and compassionate people help you through every step of your procedure/office visit while maintaining a high level of professionalism. For your first visit or procedure they ask you to show up 30 minutes early so you …
This Drs office is a joke. The receptionist was beyond rude and the Dr. acted like he had way better things to do with his time than to answer any questions that I had. This appointment was the biggest waste of my time and money that I have ever had! Do not go to this office. If I could give it negative stars I absolutely would!
Providers try to listen and help sort out a complicated case. Willing to explore testing and options to help resolve.
Dr. Sericati Cory & Nurse Liz have treated my crohns for about 6 years & I could not ask for better care & treatments than these fine folks have provided. If there was a 10 star rating they would get it. …
The communication from this office is the worst I have ever seen. After my husband had a horrible experience with them, I was recommended to them for my own problems and decided to give them a second chance. They rushed me through, told me …
If there was a negative 10 – that would be my review! I went to them and saw Regina Hanson – I was in crisis and sick (liver failure test results from my General Practitioner) and needed help and answers. After a month (of being very ill …
Cynthia in billing/ coding was a rock star for the most part, in our 3-way phone call with my “Health Share” company which took the patience of Job – all so I could get reimbursed. Very helpful, plus sending us a detailed itemized bill, …
Everyone was super friendly and made me feel extremely relaxed and comfortable. I was super nervous about my colonoscopy but everyone from the nursing staff to Dr Jensen made my experience as pleasant as it possibly good be!
Cory Shuler is Awesome! He and his staff are courteous, caring and understanding. They listen to you:) They offer solutions and have definitely made positive changes in my life. I highly recommend IGA.
Don’t come here if you value your time.
Doctor didn’t even remember some of the medicines he had asked me to take during …
My evaluation is not totally in yet. Had my colonoscopy yesterday, which the whole experience was fine. But took 2 months to get to this point after being told numerous times that I would be called to set up the colonoscopy. After my first …
Cory Shuler, Dr. Seracati’s nurse was extremely helpful & knowledgeable with my long-standing IBS issue. So much better than the doctor I visited at Digestive Health clinic so I elected to transfer my colonoscopy records from there to for my next procedure.
Very personal extremely friendly. Would definitely refer friends and family if necessary.
I respect that I would have to waited 2 weeks to get in properly but a 20 minute wait with a 10 minute conversation is not enough to suggest that I need to be lactose free and gluten free. We never discussed my diet nor did he get to know me. I still continue to have stomach issues.
I would give 0 stars if I could. Went in for a colonoscopy and endoscopy. When I woke up, they had only performed the colonoscopy. A year and a half after my procedure they sent me a bill and told me that I don’t pay immediately I will be …
Dr. Gupta and Ms. Renee Wilson are fantastic and I am happy with their efforts toward my health thus far. Renee is full of helpful tips that can help in a pinch and I trust Dr. Gupta with my well being during procedures.
I have never been to a doctors office where they made me feel like my problems don’t matter. they never call to tell me my test results, i get pushed medication after medication when i just want some answers to what I am dealing with. I …
Very friendly and dedicated staff make the joy of these “fun” prodeures go by so much easier. The staff answered all my questions and made sure I was comfortable before we started. After the procedure, they made sure that I knew what the results were and what steps were needed next.
Scheduler listened to what I needed however she was the only one. Need medical attention from a doctors. Waited 3 days in pain to see one. Day before get a call from a np to see if I had prepped for my dr visit? Long story short they do …
Been going for over 20 years, always kind, professional, and interested in good outcomes.
I had a wonderful experience with Renee, she was compassionate and knowledgeable and is trying to find out what my problem is. I have been a patient here since 2002 and would never go anywhere else.
My Dr. Was fantastic today, and she answered all my questions regarding my condition. She was efficient, but I was not rushed and able to get in and out quickly. She was very polite, knowledgeable, and professional. Thank You!
Renee Wilson is very knowledgeable. She listens well and is thorough. I am confident in her ability to help me, and I’m grateful to be her patient.
I’ve been under the care of Idaho Gastroenterology since 2008; first under Dr. Paul Baehr and after he retired under Dr. Philip Jensen. They have both seen me through a lot and I’d recommend Dr. Jensen to anyone needing the care of a …
I was surprised by the negative reviews. My office visit was easy and well organized. The staff communicated well and quickly with one another. I was helped through each step of the process. They helped schedule my follow up test with the hospital and the insurance company. I thought they did an excellent job.
I was very happy with Dr. Lockwood and the staff. He listened when so talked and asked good questions.
Everyone at Idaho Gastroenterology was friendly and professional. My appointment was seemless and the doctor was great. She was very knowledgeable and helped with a plan to address my problems.
THIS PLACE ROCKS!!!!
The staff are so friendly, caring, and compassionate! They listen to you and …
It is always a pleasure to speak to Regina Hanson and her team. This was our first time using Zoom and everyone was very helpful in setting it up. It certainly avoided a long drive and Regina answered all of our questions in a very …
Excellent care I’ve been very disappointed in Idaho medical care until I got to Idaho gastroenterology.
Very professional very thorough very informative
No wait time in waiting room or exam room. All my concerns were addressed.Felt good after I left the office.
I’ve been reading a ton of negative reviews but my experience was great. Before a procedure, they give you do much information and communication it’s almost overwhelmingly to be honest (not a bad thing). They sent me a packet in the mail …
I continue to receive the best treatment at Idaho Gastroenterology. Shout out to Dr. Robert Lockwood for taking ample go time to make sure I understand my condition and my options to best understand and treat it. Your passion in this field and compassion for your patients shows and is greatly appreciated. Thank you!
Nice facility, great people and Doctor Lockwood is top notch!
IGA has all the i’s dotted and t’s crossed! The front office staff is efficient, friendly and calls prior and after to make sure you have no questions or concerns. The nurses are compassionate, personable and thorough. The doctor was …
Doctor Jensen and his staff are great. Friendly,knowledgeable, and very respectful. My family has been going there over 20 years and we highly recommend him.
Dr. Jensen has a great bedside manner and was very good at explaining the results with me after endoscopy. The only problem I had with the teleconference appointment was the sound. The microphone was either too loud and distorted or it was too soft and I couldn’t hear. Perhaps there is a better set up for the sound.
Dr Hammerle has a great bedside manner. Very easy to discuss any issues. Same with Renee Wilson. All of the staff are friendly and helpful.
I was very pleased with how Elizabeth Hurkova explained the situation and gave advice.
I feel completely comfortable sharing my concerns and problems with this particular provider. We have established trust and openness over time. I always learn from her and she encourages questions.
Long drawn-out pre-appointment questionnaire, plus I was given three different appointment times, told to arrive for a 10 a.m. appointment at 9:30, 9:40, and 9:45, depending on who I was talking to. Very frustrating How about a 10 a.m. time for a 10 am. appointment?
Been struggling with some heartburn sore throat related issues for months and months. Got referred here and first meeting was awesome. Renee took her time and listened to my issues and for once I didn’t feel rushed and got very good explanations to all my questions. Very patient. Highly recommend
I greatly appreciate everyone at IGA for everything they’ve done for me and others. A special thank you to Jill my infusion nurse. You are an awesome woman and keep doing what you do!
I love Dr. Wood! He is extremely caring, listen to me, and is interested in my health. He provides excellent care. Many times he has talked with other doctors about my medical condition in search of being able to give me more options and better quality of life. I completely trust him. I know he has my best interests at heart.
All of the staff were friendly and helpful. Dr. Wood was especially friendly. He took the time necessary to discuss my concerns. Further tests were needed but had to be scheduled. The staff called to schedule the tests almost before I could …
I was called to see Renae P.A.C.to discuss my having a Colonoscopy due to my age.
Renae was awesome! So attentive to my concerns, very kind and did not rush our …
Very friendly. Dr. was very knowledgeable. He was very caring. When I left I felt like he really cared about me and my problem.
Dr. Lockwood is someone who is serious and through. Takes his time to explain your issues. They are now integrated with the MyChart site so my other doctors can easily see my Gastro files. He’s been my doctor for almost 4 years now.
The waiting area was clean and quiet. COVID protocols were in place. The office staff were warm, friendly, and helpful. My appointment was with PA Renee Wilson and I found her to be knowledgeable, insightful, caring, and concerned for my well being. Idaho Gastroenterology an association with overall pleasant experience.
My experience with Dr. Lockwood and the team at IGA was very positive. My GP has been fussing at me for the past 15 years to get an initial colonoscopy. If I’d understood how simple and easy the process was (well, except for gagging down …
The entire staff is amazing from the initial call to schedule my procedure all the way through the entire process they went above and beyond to make me comfortable, they showed concern and delivered a great level of service. The best medical service I have had, they truly care about their patients and it shows.
This is the first doctor that actually took the time to listen to me and is actually helping me. The staff was incredibly friendly. The doctor was amazing. He didn’t make me feel rushed and he listened.
I’ve been going here for about 10 years and Dr Wood, the infusion staff, and the front office everyone that I’ve ever dealt with here they’re just so amazing they’re very caring and compassionate and if you have any issues that are with your gastrointestinal you should definitely check them out they’re amazing.
I had a virtual appointment with Gina Hyde. She was very professional, pleasant, and attentive to my situation. I appreciate that she took the time to ask questions and made a few recommendations that she thought would be best for my …
I have been a patient at IGA for almost 15 years. During that time I’ve probably had procedures done by most of the doctors there. They have always been superb! My regular doctor, Phillip Jensen, is my all time favorite doctor! He’s …
No one wants to get a colonoscopy, but when I need one, this is the only place I will ever go. The staff members were kind, compassionate, professional, helpful, informative and efficient. And Dr. Lockwood is an excellent listener and …
My doctor referred me to them on Monday, and by the end of day they had already called and gotten me scheduled for Wednesday! I’m in my 20s and had to go in for a colonoscopy; to say the least my anxiety was through the roof. I was …
Kind, attentive staff. I felt heard and seen during my appointment. Highly recommend!!
Never saw a doctor the staff was rude Never saw a doctor didn’t show up for my appointment staff was rude to begin with so never showed up
I never received my prescription till I called them at least a dozen times. They finally called in my pharmacy less than 10 hours before I need to start. From talking to their scheduling, I realized they are not equipped to handle the …
Everyone was so great. The nursing staff are just absolutely wonderful — made me feel so very cared for each step of the way. I could not have hoped for more. Everything was clearly explained (and they made sure I understood and answered …
I have been seen at IGA for 25+ years and have never had a bad experience. I am treated like an old friend and given the best care.
Office staff was professional, friendly, and efficient. Wait time was extremely reasonable. Dr. Wood is the best kind of doctor – genuine and caring, great listener, very knowledgeable and experienced, helped me to understand my situation and make informed decisions. Thank you!
I’m very pleased with the staff of IGA. They have been so helpful in treating my condition.
I’ve had three colonoscopies here. Trying to schedule a follow up, I’ve called three times to schedule. I’ve followed their message exactly. Three phone calls and a month later no return call. I’ve moved on to the other gastro group in town. My wife left IGA 4 years ago due to admin staff incompetence.
I went for a consultation about medication. It started promptly, and the NP who answered my questions was professional, pleasant, well-informed, clear and thorough.
Staff so through and kind. Soft spoken and helpful. Doctor was sympathetic and very attentive. Having UC stinks – but a facility like this makes it a bit easier to continue. …
I have tried for a month to get an appointment with Dr Lockwood. I have called numerous times and left my phone the recording has my phone number but the office has never contacted me. They just keep sending me the voice recording. So to …
Staff was excellent, physician was very thorough and knowledgeable about a rare condition that I have
I was expecting a video consultation however the schedule had my appointment as. an in person appointment. The staff were able to quickly adjust to a video appointment when I called at my appointment time to explain that I had not received …
The staff and Dr. Jensen went out of their way to help schedule an appointment for me on short notice. I’ve been in a lot of pain and time was crucial for me. Dr. Jensen is professional, takes time to listen and is genuinely concerned for …
Amazing staff, I’ve been off and on with them for a while and never a bad experience. Much better than the digestive health clinic 😉 seriously…
Provider communicates in one direction, from her to me. No reciprocal communication from me to her (provider not willing to hear me) – no evidence of esophagitis or Current biopsy for EoE, yet she wants to place me on a proton pump inhibitor. Provider critical of my anatomy diverticulosis in the colon.
Elizabeth was wonderful!! She told me what to do and was thorough in the tests she ordered. Thank you IGA. Highly recommend this clinic.
I absolutely love going to see Dr. Hammerele at IGA. He listens to me and treats me like a person not a disease. He answers every question and concern I have. I would definitely not be where I am today without him and his awesome team.
My provider listened to my challenges and seemed knowledgeable. She took time to explain diet options and ordered testing that will be done in less than a month.
My doctor was fantastic and really seems to care about getting me healthy. The only thing is the scheduling center is incredibly backed up and I lost the number to call them so I’ve been waiting a few weeks for the call. That’s worth the wait for me to see someone who genuinely cares though.
In was seen promptly and my PA and Dr were very helpful and informative. My only concern is that I have not received a scheduler call for the prescribed procedure.
Took over a month of back and forth calls and leaving messages just to schedule an appointment. Called me less than 24 hours before the procedure to let me know that they would require an over $1600 prepayment as they will bill my insurance …
My appointment was a follow-up to my last colonoscopy. The PA took the time to go over some concerns I had about my diet and how it interacted with my colon cancer surgery.
I must say, it’s been a long while since I found a Doctor who CARED about me, and that’s exactly how I was taken care of at Idaho Gastro. Every one were simply… terrific.
Dr. Jensen has built my family’s trust with excellent care and a relationship which has been built over time and which we truly appreciate!
The front office receptionist was very friendly. I was able to get in to see my Dr very quickly. Everyone has a good attitude from start to finish.
Friendly staff. Knowledgeable NP-Jeremy. He listened to me and was helpful. Friendly upbeat nurse/medical assistant? Hardly any wait time.
Staff was rude , on call nurse hung up on me, and wouldn’t tell me what time my appointment was . I will be looking somewhere else. I feel unsafe if they can’t even provide me with a date and time . how could I put my health and trust my …
I would leave zero stars, if that was an option. Everything single employee was rude, I had to ask for their names. No one bothered to tell me that I would have to be in a particular position. I had surgery on my left arm and they demanded …
I have been a patient for many years. All of my questions are always answered and I never have felt rushed. The staff is highly qualified and pleasant. I would recommend them to anyone who is looking for excellent doctors.
Dr. Woods is very personable and engaging. He is easy to talk to, explaining all questions thoroughly and in a way I can understand. His “bedside manner” is soothing. I feel I am in great hands going forward.
No problems with my provider. He’s great. My issues were addressed and I was told the scheduling people will call me to schedule a scope for the following week. No one called me. I reached out out to the nurse after several days. She did …
I have been going to Idaho Gastrenterology Associates and Dr. David Wood for over 20years. Dr. Wood and the staff are professional, courteous and kind. They went out of their way to assist me and another patient during the extreme hot …
Good care, TERRIBLE communication. I have been with IGA for over a year. As a regular patient, I feel I have received good care as the clinical staff is knowledgeable and professional. As far as communication goes, they are terrible. …
Even though I did a virtual visit, I was able to have a thorough medical evaluation. My provider was kind, listened and included me in ideas for future care options. Wonderful staff, professional and kind. Really feel cared for and that my health is top priority.
The bedside manner of Jeremy was poor. He walks in with nothing more than a “Hi I’m Jeremy” immediately goes to his computer, hardly looks at me while acting like he didn’t want to be there. Had nothing more to offer me or help me feel …
Dr. Lockwood is incredible. He is thoughtful and reads updates from my other providers before I see him. I have a complex autoimmune disease and he accounts for this every step of the way and he listens! The staff are always friendly and responsive in the patient portal as well. I am so pleased with IGA. Thank you!