(Translated by Google) I do not recommend it, the person who always receives my payments is very rude, they do not give exact information, they are supposed to be people trained in customer service, but they seem to have no studies, lousy …
(Translated by Google) This company is lousy, unfortunately I was buying a vehicle and the company I bought from sold my account. It’s a problem to be able to communicate, they never answer the phones or emails so little. I don’t recommend …
(Translated by Google) Terrible company!!! They have the worst customer service, the employees are pushy and NEVER do anything right. Especially a certain DIANA, she is very unprofessional!! Avoid headaches and do not do business with them! …
(Translated by Google) Very bad experience with Ms. JAZMIN LÓPEZ very rude and when I ask her something about my payments she answers very badly the truth is I am very upset, I only speak to make my payments on time but she never knows …
(Translated by Google) Awful!!!! They block your online account when you have a delay but when you leave a message to be able to make the payment and catch up, they don’t let you because they block the account. You call and they don’t …
I do not know if I have come across a more incompetent ‘business’ whose main responsibilities include the difficult task of answering the phone and opening the mail.
I pray for all of the people their, it is so sad at the heartless people.filled with hate,bitterness,may God have a light for there dark souls.I will be driving there to pay this off.please check into other companies and all there afflictes,i only rated one ,or there would be none.
Do not finance with this bank they will not work with you attitude is rude very rude and condescending Vicki in general needs sensitivity training on how to deal with people I’d rather ride a bus than let them finance my next car wish I could give negative 15 star rating lucky I’m to get 1
I wouldn’t give them a single star
Always claiming I haven’t made payment when it’s not even due and very rude service don’t send the paperwork I have requested repeatedly ..very unprofessional
Wow I wish I would’ve read these comments before I purchased my car. I am so upset, but I am definitely going to do some more investigation and if anyone else comes up with anything please let me know.
Worse customer service ever managment is rude and Calvin milton should be fired he is a sorry piece of a man however chantel was decent I would never do business there ever again
NOT GOOD!!! NOT GOOD AT ALL!!! I HAVE GOT MY CAR THROUGH CARTERSVILLE AUTO LENDING IN CARTERSVILLE GA. ,MY ACCOUNT MANAGER WAS MRS.RAY. I HAD TOLD THE BANK SIMCE DAY ONE THE PROMBLEMS I WAS HAVING WITH THE CAR,THE FIRST NIGHT I HAD MY CAR I …
Lied to me aboit making a payment.. The. The lady was really rude… Unprofessional.. Says she is rubys supervisor.. Ruby was great.. Not her supervisor though
Now being harassed bc their insurance dept has not done their job they told me my insurance lapsed it did not and they are trying to charge me 95$ extra a month my old ins good till 8/11 my new insurance started 8/4… idiots
They never answer the phone! Also been with them over 2 years and they never turned in all my on time payments to the credit bureau..sad . how does this help someone?
IDA is a Blessing for me and my family, they extended their services beyond the normal terms. Experience is the Best Review….I would recommend IDA to anyone.
ok so ive had this truck for almost 3 years i know ive paid way to much for my truck i trying to make my payment on time but im always late and the crazy thing is they work with me i know if i had put more money toward the truck i wouldnt …
These are the only people I could get to finance me I was late only 2 time in 2 years and they were very helpful yes the interest rate was high but that’s the price you pay when you have bad credit I would recommend them to someone trying …
I’ve been with IDA for a couple of years and they’ve been nothing but good to me…Especially, Shantel! They have great customer service and they work with you if you tell them what’s really going on!
I have had nothing but trouble with this company. They bought our loan from another loan company and are completely difficult to work with. I would not recommend anyone to use this loan service.
I have bad credit and were the only people who would help me i havent had a problem paying and they are even helping me pay for a 2nd loan to fix my truck when my transmission has gone out. Angela is my case worker and she is very nice and has helped me when noone else has. Thank you
This is the worst company I have ever done business with they have given me 2 different account #a so I can make my payment and neither one works and when I call to pay no answer my car was almost paid off and my loan was sold to this company never again and I would never suggest IDA to anyone
Horrible company and they are so rude ! Do not finance with them and do not let them play you , check all your receipts and keep track of all your payments . They need to be shut down , and if there are any good reviews about this company they definitely are not real !
Terrible company with unprofessional people. Alta is a terrible excuse for a customer service rep and she just lied and said she had no supervisor. They have lost my husband’s car payment records numerous times and call him saying he hasn’t paid.
Calvin Milton is the WORST customer service rep I have ever worked with. I have never been spoken to sooooo bad in my life. If I could give this company 0 stars I would 👎🏽 …
I was trying to make my first payment and I couldn’t because no one answered the phone. I even tried to pay online,but, I need my account number to make the payment. I think they should have just left my account alone where I got my suv from. The person had me on hold for 9 minutes and 30 seconds just to make a payment.
The worst experience ever! They repo my car after 2 1/2 months of having my car to tell me I was rejected for the loan. They’ll be hearing from a few ppl and attorneys
Tina which took care of all payments for me was very rude. Definitely bad customer service at this location. I was always placed on hold. Ive had a very challenging experience with IDALLC !! They are not people oriented and will not work …
My rep Ms. Ray is a nice and understanding person she work with me a great deal. I just paid my car off and I really don’t have any complaints with my car or my rep.
They never pick up , they don’t send you bills , I tried paying online and on the phone. It doesn’t work and I have a welcome letter with the account number, but the system can’t find it, when I’ve made payments on the system before? I wish I would of seen the review’s before I ever got a loan from them. Never again!
Idk why everyone complains about this company they have been nothin but good to me! Always worked with me even when I lost my job. They don’t hassle me every five mins either. Maybe if you guys can hold your word they wouldn’t hassle you. That’s all I can say…..
They are very unprofessional. They tell you one thing and then it’s something totally different. Piece of advice….if you can don’t purchase a vehicle from them. If I could pass on giving them a star I would. And to ask to speak to a supervisor they will definitely give you a run around.
Very inept company- at the last minute when their books are no longer looking good, they transfer it to crescent bank and trust…and the double hit shows up on your credit report, which, coincidentally, is clean other than this predatory …
My auto loan was sold to them, but they never answer the phone so I can make payments. If they do it’s rare. You have to request payment statements or they don’t send them.
This is the worst finance company i have ever done business with! I can never get them on the phone when I need something, they call you none stop, and if you miss a payment they start talking about preposition. there customer service is completely horrible.
Manager was very rude and would not provide a simple fax for a 10day payoff. I asked the Manager who was her boss and she claimed the owner of the company. She says she has been at the company for about 8yrs but I don’t see how someone so …
OMG, by far the WORRRRRRRRRRRRRRRRRRRRRRRRSSSSSSSSSSSSSTTTTTTTT, finance company in the USA, if by any means you can get another finance company to finance your car, I highly recommend that you do…..The collectors are NASTY, hangs up on …
Their website will not even pull up and no one ever answers the phones when you call in. I’ve been told several times that they are going to charge me for not having insurance. I simply leave a message with here is my insurance agents name & number call them. Then the charge goes away.
They get one star as I had to give them something. The worst finance company I have ever dealt with whom takes advantage of the people they reap major benefits off of. Their level of service AWFUL, their professionalism AWFUL, and the …
I recommend NO STARS for this terrible Company. They prey on people that are trying to build credit. The Customer Service is the worst that I have seen. No one seems to understand the contracts and they can’t answer questions. Mostly, …
Customers that got there cars from Key Auto a buy here pay here lost, we got our accts sold to them without our permission and now we get reported to credit. the whole reason for by here pay here is not to full with all that mess. Now we have all this interest and have to pay a fee to make our payments.
Awful phone customer experience. Loan sold. No notice. No niceness. Lied to me three times in one call. Mailed me nothing. Not one thing. Said she called me when she didn’t. Said I never called her. Worst in my 65 years experience in any dealing. Sad part is… I like the car. Otherwise I would get a different one…
NEVER get a loan from them. I totaled my car and they charged off my loan which is WRONG! I have never missed a payment and made every payment on time. There is no excuse for this! Now I have to contact Equifax and get this mess straightened out.
I wouldn’t go to to this company if it was last car dealership left to buy car at……. They have the worst people working for them in customer service.If u don’t like your Job find another one. They are simply rude will not work with u …
They’re all in cohorts!!! IDA motors, IDA auto body, & IDA finance!!!!!!
I bought a 07 Infiniti G35 in October 2016. No lie!!!! After the 1st month, the car wouldn’t start one morning. I called IDA motors (Joey was manager then) he …
IDA is the WORST ever. ANYONE my daughter has everrrr dealt with through this company has been RUDE. NUMBER ONE.. THEY NEVER ANSWER THEIR PHONE.. & THENNNN They even tried to argue her up & down saying she missed a payment when she CLEARLY …
IDA has been great to me so far. I have had some issues with my car but they did not sell me the car. They bought the loan. They provide options when things happen, just be patient and respectful and I am sure they will come thru.
Very rude supervisor and having the most trouble with employees needing to know more than what’s trained on. Have been dealing with a payment due date change for weeks now. It was supposedly “CHANGED” until the old payment come around and …
Yayyyyy!!! Just paid my car off with IDA and I have to say, Thank you so much!!! You all have been so good to me and also, patient. Y’all gave me a loan when no one else would because I had no credit history. This is a huge step for me and …
I bought my car from a buy here pay here place and it seems they have sold my loan to these people..and its only been 1 week but i tried to pay my note on there online website but it keeps saying my account # is invalid and everytime ive …
This company is horrible. I got financed thru them. Had the car only two days.. I called them and let them know I might move out of town. Wasn’t definitely going to move. They called the dealer and told them to get the car back because they …
Do not get a loan with this company. They are unprofessional and unresponsive. They assign your loan to one representative and that is the only one who can assist you. If that person is out, they simply have you leave a message in hopes …
Never Deal with this company I purchased my truck for $19,000 January 2018. Payments are $480 per month, interest rate is 16.99% but what they don’t tell you is their charging daily interest. I’m paying $7.88 per day in interest I called …
Stephanie Mims worked with me a great deal during the last year of my auto loan. She was always helpful, professional and friendly. She found solutions which worked for both IDA and myself. Now that my vehicle is paid off, I will truly miss her. IDA is very fortunate to have Stephanie as an employee.
Hello,
I haven’t had any problems with the company and haven’t had any of the problems any of you guys have mentioned. I do know if we all paid our bills on time or in …
This company is completely rude! You can barely get them to answer the phone, when you finally get someone they act like they have no clue what they are doing. They treat you like your a piece of crap!! I bought my car at a buy here pay …
I can’t say anything other than HORRIBLE! Dealers really need to stop selling accounts to them! They are thieves and unprofessional! They charge you more than what your payment is. They come out of nowhere adding charges to your balance …
This company was a blessing for me. I had a car and it broke down and the repairs were $3,000 which I could not afford and I let it repo. I went everywhere and could not get financed. IDA approved me with no problems, with the repo on my credit. It’s been a year and I have had no problems. Shannon has worked with me with no problem.
I see a lot of bad reviews. People must not pay their car note. i have been late multiple times and my rep is always understanding. Payment is a little high but ill be done paying off my loan in 1 year. The truck that i financed through …
This is the worse company I have ever dealt with. They called me about my payment which was paid on the 3rd and wasn’t due until the 7th. It is the 14th and their system hasn’t posted the payment. A very rude person called me and said I …
Please, I strongly advise you NOT to get financed here. I’ve been faithful at paying my bill with the exception of a minor hiccup or two. However, I always catch up and usually pay ahead of time. After making a payment a day late I believe …
Shannon is great, will work with you if you’re going to be behind. Had large repair issues with my vehicle, so they’re helping me out with that. Only complaint is that I do not get to see a statement and my account manager never returns my calls or emails…they need to definitely do better with that.
Would give 0 stars if possible. Since my wife and I have had our car, we have had nothing but troubles. The car needed a new transmission, $2700, this bank fought with us for 2 weeks. Finally we got our approval to have the payment …
I would give NO stars if I could! This company is terrible. They have the worst customer service imaginable. They talk you into gap insurance but don’t tell you it’s non refundable when it’s time to get the money back. This company is …
The worst company I have EVER had to deal with. Very unprofessional, and rude. I never get accurate information, and one employee even admitted that the balance info on their website is never accurate. Also, admitted to be charging me over …
These people are crooks and liars. I wouldn’t get a car loan from them again, even if it was my last option. Even if you are a good customer and pay your bills on time, they treat you like dirt. They put a “dis-abler” on my car without my …
I purchased a car from this company and they promised me that in 2 years with good payment history I would be able to refinance the vehicle this is the only reason why I agreed to pay for a vehicle at a interest rate of 28%. I keep up my …
If I didn’t have to give a star I wouldn’t. This is the worst company I have ever dealt with in my entire life. The Better Business Bureau should shut them down they should not be in business at all. They are liars and they are automated …
After over 2 years of paying off my car loan I receive a letter from an attorney stating that I have remaining balance on my loan. Never received anything else from IDA or anyone until this first letter. Thankfully I kept all my paperwork …
During this pandemic, my fiancée lost his job and his unemployment was unexpectedly stopped. We were offered a deferment, which we were NOT explained clearly. That was last month. This month they called looking for a payment. I attempted to …
I’ve been paying a 2014 Elantra GT car for 2 years and when I went to Hyundai to trade in this car for a new one, I couldn’t get one because they never reported my car to my credit. Then I called, they said “at the middle of the month,” …
I have been with this company for about 5 years and I have never had any problems. As long as I called them and talked to them about being late they worked with me. Whenever they called me I always talked to them, I kept the lines of …
The worst company you could ever fianace a car through. They have the most unprofessional staff, specifically Marquita. I have never had anyone talk to me so rudely. They are harassing when it comes to payments even if your payment due date …
Very bad company, does not follow through with what they say. I decided to voluntarily give up the vehicle because I was tired of dealing with them. They came at 1am for a VOLUNTARY repo, being super loud, woke up my child, then left my …
As you can see by all the other bad reviews. This company has the worst customer service I have ever dealt with. I would have given this company 0 stars. Threatening to disable our vehicle before the month is even up during this coronavirus …
Update: I was trying to trade my vehicle in and was unable to due to the fact that this company have not reported it to any credit bureaus. I have always paid my car note on time every month for 5 years and it was all for nothing. This …
I have had my car with them for 4 years. 99% of these reviews are bogus. These people are extremely accommodating and work with you every step of the way. Yes your interest rates are high, yes you have to pay a fee to make your payment yes it will help you get better financing in the future. Nothing but good things to say about them.
I have worked with Shannon and several others for several years now and my vehicle will be paid off in a few more months. They have always been great and willing to help. I had my car over 2 years and the transmission went out. It was …
As you can see it’s no secret why this place has the ratings that they do. I’m starting to think the 5 stars are from employees. They will hit you with random monthly fees that are not included in your contract. Which is illegal and …
I had a vehicle through them a few years ago. About 2015, the car was totaled on July 18, 2019. I had full coverage and Gap insurance that they forced me to get. They still reported my car late to the credit agency in August and even after …
These people is taken my money but not applying it to my loan. I’m down to the last $1,228 and after 2 payments of $170 the amount is not decreasing!!! I need to speak to a lawyer.
I wish there was a way to provide Zero stars…real unprofessional, never call you back, when you make payments no record of balance. I was hood winked from my original borrow to IDA so blindsided…BE AWARE …PLZ DO KOT DO BUSINESS WITH LENDER
HORRIBLE COMPANY! I no longer have a car loan through this company but they constantly email me about a loan that belongs to someone I’ve never met but because they accidentally attached my email to their name they constantly email me and …
My name is Tamika. Clay Cooley sold me the lemon. IDa worked with me since I bought my car. I was homeless, not working etc. Mr c Milton was very forthright in the beginning realized my predicament soften to help when he could. Even though …
I bought a car and IDA took over the company. I have refinanced the vehicle and now I can’t get ahold of anyone about my title or the overpayment that was made because they could not tell me my exact payoff amount. They are so rude and disrespectful.
If I could give them NO SRARS I would. I’m still in the middle of a car loan with them and they are VERY GHETTO, VERY RUDE, AND THEY ARE LIARS. THEY WILL LIE ABOUT YOUR PAYMENTS SAYING YOU MISSED SOME OR OWE SOME & OTHER THINGS!!! I am …
(Translated by Google) I do not recommend it, the person who always receives my payments is very rude, they do not give exact information, they are supposed to be people trained in customer service, but they seem to have no studies, lousy …
(Translated by Google) This company is lousy, unfortunately I was buying a vehicle and the company I bought from sold my account. It’s a problem to be able to communicate, they never answer the phones or emails so little. I don’t recommend …
(Translated by Google) Terrible company!!! They have the worst customer service, the employees are pushy and NEVER do anything right. Especially a certain DIANA, she is very unprofessional!! Avoid headaches and do not do business with them! …
(Translated by Google) Very bad experience with Ms. JAZMIN LÓPEZ very rude and when I ask her something about my payments she answers very badly the truth is I am very upset, I only speak to make my payments on time but she never knows …
(Translated by Google) Awful!!!! They block your online account when you have a delay but when you leave a message to be able to make the payment and catch up, they don’t let you because they block the account. You call and they don’t …
I just wanna know what who is this company and why, Because its a lawsuit waiting to happen…..
Poor customer service
terrible company to work with
Worst company ever !
Very rude and extremely unprofessional
Very bad company, even as a last option
would love the case number these people are horrible…
I Would see the pants off this company, they are a complete rip-off!
Very bad attention to your customers I never recommend it in life.
Terrible financial company. Everyone working here should be fired..
I usually don’t like to do bad reviews but this company is the worse.
I agree pay when you suppose to and keep your arrangements. That is for any financial company
Fees for everything!! I hope i can refinance thru another company soon.
I do not know if I have come across a more incompetent ‘business’ whose main responsibilities include the difficult task of answering the phone and opening the mail.
When I called to ask questions about the increase they added 3000 increase on to my account when I called and ask them about it got rude with me
This company is horrible, never again customer service is horrible.
I pray for all of the people their, it is so sad at the heartless people.filled with hate,bitterness,may God have a light for there dark souls.I will be driving there to pay this off.please check into other companies and all there afflictes,i only rated one ,or there would be none.
Eventhough closed to public the receptionist came to door and took my payment and came back to give me my receipt.
Unprofessional and rude liers!!!
Absolutely the worst
Horrible company! Staff is rude and uncaring. Hopefully won’t have to deal not hear from them anymore.
After i paid my loan for 54 months they haven’t report to credit bureau
They will try and turn your vehicle off before you are a month behind I’m begging you to go somewhere else they are the worst!
Do not finance with this bank they will not work with you attitude is rude very rude and condescending Vicki in general needs sensitivity training on how to deal with people I’d rather ride a bus than let them finance my next car wish I could give negative 15 star rating lucky I’m to get 1
I wouldn’t give them a single star
Always claiming I haven’t made payment when it’s not even due and very rude service don’t send the paperwork I have requested repeatedly ..very unprofessional
Wow I wish I would’ve read these comments before I purchased my car. I am so upset, but I am definitely going to do some more investigation and if anyone else comes up with anything please let me know.
All of a sudden they stopped answering the phone which is causing me to be late on my payments this is so unprofessional .
ThRhey did not report to the credit bureau paid my car off in April
Worse customer service ever managment is rude and Calvin milton should be fired he is a sorry piece of a man however chantel was decent I would never do business there ever again
50 months paying a loan at 29%high interest) and they don’t report at credit , worst company ….void this company
NOT GOOD!!! NOT GOOD AT ALL!!! I HAVE GOT MY CAR THROUGH CARTERSVILLE AUTO LENDING IN CARTERSVILLE GA. ,MY ACCOUNT MANAGER WAS MRS.RAY. I HAD TOLD THE BANK SIMCE DAY ONE THE PROMBLEMS I WAS HAVING WITH THE CAR,THE FIRST NIGHT I HAD MY CAR I …
People assigned to your case never picks up the phone. They’re very unprofessional. Worst company to have an auto loan with.
Lied to me aboit making a payment.. The. The lady was really rude… Unprofessional.. Says she is rubys supervisor.. Ruby was great.. Not her supervisor though
Now being harassed bc their insurance dept has not done their job they told me my insurance lapsed it did not and they are trying to charge me 95$ extra a month my old ins good till 8/11 my new insurance started 8/4… idiots
They never answer the phone! Also been with them over 2 years and they never turned in all my on time payments to the credit bureau..sad . how does this help someone?
It is a second chance loan company, life saver in some cases. I haven’t had an issue with them, other than they don’t like to answer the phone!
They repossessed my vehicle for being 2 payments behind knowing I’ve been Furloughed after 18 years at my job.
IDA is a Blessing for me and my family, they extended their services beyond the normal terms. Experience is the Best Review….I would recommend IDA to anyone.
ok so ive had this truck for almost 3 years i know ive paid way to much for my truck i trying to make my payment on time but im always late and the crazy thing is they work with me i know if i had put more money toward the truck i wouldnt …
These are the only people I could get to finance me I was late only 2 time in 2 years and they were very helpful yes the interest rate was high but that’s the price you pay when you have bad credit I would recommend them to someone trying …
I’ve been with IDA for a couple of years and they’ve been nothing but good to me…Especially, Shantel! They have great customer service and they work with you if you tell them what’s really going on!
I have had nothing but trouble with this company. They bought our loan from another loan company and are completely difficult to work with. I would not recommend anyone to use this loan service.
I have bad credit and were the only people who would help me i havent had a problem paying and they are even helping me pay for a 2nd loan to fix my truck when my transmission has gone out. Angela is my case worker and she is very nice and has helped me when noone else has. Thank you
This is the worst company I have ever done business with they have given me 2 different account #a so I can make my payment and neither one works and when I call to pay no answer my car was almost paid off and my loan was sold to this company never again and I would never suggest IDA to anyone
Horrible company and they are so rude ! Do not finance with them and do not let them play you , check all your receipts and keep track of all your payments . They need to be shut down , and if there are any good reviews about this company they definitely are not real !
Terrible company with unprofessional people. Alta is a terrible excuse for a customer service rep and she just lied and said she had no supervisor. They have lost my husband’s car payment records numerous times and call him saying he hasn’t paid.
Calvin Milton is the WORST customer service rep I have ever worked with. I have never been spoken to sooooo bad in my life. If I could give this company 0 stars I would 👎🏽 …
I was trying to make my first payment and I couldn’t because no one answered the phone. I even tried to pay online,but, I need my account number to make the payment. I think they should have just left my account alone where I got my suv from. The person had me on hold for 9 minutes and 30 seconds just to make a payment.
The worst experience ever! They repo my car after 2 1/2 months of having my car to tell me I was rejected for the loan. They’ll be hearing from a few ppl and attorneys
Tina which took care of all payments for me was very rude. Definitely bad customer service at this location. I was always placed on hold. Ive had a very challenging experience with IDALLC !! They are not people oriented and will not work …
My rep Ms. Ray is a nice and understanding person she work with me a great deal. I just paid my car off and I really don’t have any complaints with my car or my rep.
They never pick up , they don’t send you bills , I tried paying online and on the phone. It doesn’t work and I have a welcome letter with the account number, but the system can’t find it, when I’ve made payments on the system before? I wish I would of seen the review’s before I ever got a loan from them. Never again!
Idk why everyone complains about this company they have been nothin but good to me! Always worked with me even when I lost my job. They don’t hassle me every five mins either. Maybe if you guys can hold your word they wouldn’t hassle you. That’s all I can say…..
Terrible company with very sneaky business practices.
They are very unprofessional. They tell you one thing and then it’s something totally different. Piece of advice….if you can don’t purchase a vehicle from them. If I could pass on giving them a star I would. And to ask to speak to a supervisor they will definitely give you a run around.
Very inept company- at the last minute when their books are no longer looking good, they transfer it to crescent bank and trust…and the double hit shows up on your credit report, which, coincidentally, is clean other than this predatory …
My auto loan was sold to them, but they never answer the phone so I can make payments. If they do it’s rare. You have to request payment statements or they don’t send them.
This is the worst finance company i have ever done business with! I can never get them on the phone when I need something, they call you none stop, and if you miss a payment they start talking about preposition. there customer service is completely horrible.
Manager was very rude and would not provide a simple fax for a 10day payoff. I asked the Manager who was her boss and she claimed the owner of the company. She says she has been at the company for about 8yrs but I don’t see how someone so …
OMG, by far the WORRRRRRRRRRRRRRRRRRRRRRRRSSSSSSSSSSSSSTTTTTTTT, finance company in the USA, if by any means you can get another finance company to finance your car, I highly recommend that you do…..The collectors are NASTY, hangs up on …
Their website will not even pull up and no one ever answers the phones when you call in. I’ve been told several times that they are going to charge me for not having insurance. I simply leave a message with here is my insurance agents name & number call them. Then the charge goes away.
They get one star as I had to give them something. The worst finance company I have ever dealt with whom takes advantage of the people they reap major benefits off of. Their level of service AWFUL, their professionalism AWFUL, and the …
I recommend NO STARS for this terrible Company. They prey on people that are trying to build credit. The Customer Service is the worst that I have seen. No one seems to understand the contracts and they can’t answer questions. Mostly, …
They do not work with peopleStop Gets behind in their paymentsI would not recommend none of my family or friends to go to Ida
Disregard all bad reviews; y’all need to do your research and ask questions before you get disgruntled and leave bad remarks! …
Customers that got there cars from Key Auto a buy here pay here lost, we got our accts sold to them without our permission and now we get reported to credit. the whole reason for by here pay here is not to full with all that mess. Now we have all this interest and have to pay a fee to make our payments.
Awful phone customer experience. Loan sold. No notice. No niceness. Lied to me three times in one call. Mailed me nothing. Not one thing. Said she called me when she didn’t. Said I never called her. Worst in my 65 years experience in any dealing. Sad part is… I like the car. Otherwise I would get a different one…
NEVER get a loan from them. I totaled my car and they charged off my loan which is WRONG! I have never missed a payment and made every payment on time. There is no excuse for this! Now I have to contact Equifax and get this mess straightened out.
I wouldn’t go to to this company if it was last car dealership left to buy car at……. They have the worst people working for them in customer service.If u don’t like your Job find another one. They are simply rude will not work with u …
They’re all in cohorts!!! IDA motors, IDA auto body, & IDA finance!!!!!!
I bought a 07 Infiniti G35 in October 2016. No lie!!!! After the 1st month, the car wouldn’t start one morning. I called IDA motors (Joey was manager then) he …
IDA is the WORST ever. ANYONE my daughter has everrrr dealt with through this company has been RUDE. NUMBER ONE.. THEY NEVER ANSWER THEIR PHONE.. & THENNNN They even tried to argue her up & down saying she missed a payment when she CLEARLY …
IDA has been great to me so far. I have had some issues with my car but they did not sell me the car. They bought the loan. They provide options when things happen, just be patient and respectful and I am sure they will come thru.
Very rude supervisor and having the most trouble with employees needing to know more than what’s trained on. Have been dealing with a payment due date change for weeks now. It was supposedly “CHANGED” until the old payment come around and …
Yayyyyy!!! Just paid my car off with IDA and I have to say, Thank you so much!!! You all have been so good to me and also, patient. Y’all gave me a loan when no one else would because I had no credit history. This is a huge step for me and …
I bought my car from a buy here pay here place and it seems they have sold my loan to these people..and its only been 1 week but i tried to pay my note on there online website but it keeps saying my account # is invalid and everytime ive …
This company is horrible. I got financed thru them. Had the car only two days.. I called them and let them know I might move out of town. Wasn’t definitely going to move. They called the dealer and told them to get the car back because they …
Do not get a loan with this company. They are unprofessional and unresponsive. They assign your loan to one representative and that is the only one who can assist you. If that person is out, they simply have you leave a message in hopes …
Never Deal with this company I purchased my truck for $19,000 January 2018. Payments are $480 per month, interest rate is 16.99% but what they don’t tell you is their charging daily interest. I’m paying $7.88 per day in interest I called …
Stephanie Mims worked with me a great deal during the last year of my auto loan. She was always helpful, professional and friendly. She found solutions which worked for both IDA and myself. Now that my vehicle is paid off, I will truly miss her. IDA is very fortunate to have Stephanie as an employee.
Hello,
I haven’t had any problems with the company and haven’t had any of the problems any of you guys have mentioned. I do know if we all paid our bills on time or in …
This company is completely rude! You can barely get them to answer the phone, when you finally get someone they act like they have no clue what they are doing. They treat you like your a piece of crap!! I bought my car at a buy here pay …
I can’t say anything other than HORRIBLE! Dealers really need to stop selling accounts to them! They are thieves and unprofessional! They charge you more than what your payment is. They come out of nowhere adding charges to your balance …
This company was a blessing for me. I had a car and it broke down and the repairs were $3,000 which I could not afford and I let it repo. I went everywhere and could not get financed. IDA approved me with no problems, with the repo on my credit. It’s been a year and I have had no problems. Shannon has worked with me with no problem.
I see a lot of bad reviews. People must not pay their car note. i have been late multiple times and my rep is always understanding. Payment is a little high but ill be done paying off my loan in 1 year. The truck that i financed through …
This is the worse company I have ever dealt with. They called me about my payment which was paid on the 3rd and wasn’t due until the 7th. It is the 14th and their system hasn’t posted the payment. A very rude person called me and said I …
Please, I strongly advise you NOT to get financed here. I’ve been faithful at paying my bill with the exception of a minor hiccup or two. However, I always catch up and usually pay ahead of time. After making a payment a day late I believe …
Shannon is great, will work with you if you’re going to be behind. Had large repair issues with my vehicle, so they’re helping me out with that. Only complaint is that I do not get to see a statement and my account manager never returns my calls or emails…they need to definitely do better with that.
Would give 0 stars if possible. Since my wife and I have had our car, we have had nothing but troubles. The car needed a new transmission, $2700, this bank fought with us for 2 weeks. Finally we got our approval to have the payment …
I would give NO stars if I could! This company is terrible. They have the worst customer service imaginable. They talk you into gap insurance but don’t tell you it’s non refundable when it’s time to get the money back. This company is …
The worst company I have EVER had to deal with. Very unprofessional, and rude. I never get accurate information, and one employee even admitted that the balance info on their website is never accurate. Also, admitted to be charging me over …
These people are crooks and liars. I wouldn’t get a car loan from them again, even if it was my last option. Even if you are a good customer and pay your bills on time, they treat you like dirt. They put a “dis-abler” on my car without my …
I purchased a car from this company and they promised me that in 2 years with good payment history I would be able to refinance the vehicle this is the only reason why I agreed to pay for a vehicle at a interest rate of 28%. I keep up my …
If I didn’t have to give a star I wouldn’t. This is the worst company I have ever dealt with in my entire life. The Better Business Bureau should shut them down they should not be in business at all. They are liars and they are automated …
After over 2 years of paying off my car loan I receive a letter from an attorney stating that I have remaining balance on my loan. Never received anything else from IDA or anyone until this first letter. Thankfully I kept all my paperwork …
They is very disrespectful I will be reporting them to they better Business Bureau
During this pandemic, my fiancée lost his job and his unemployment was unexpectedly stopped. We were offered a deferment, which we were NOT explained clearly. That was last month. This month they called looking for a payment. I attempted to …
I’ve been paying a 2014 Elantra GT car for 2 years and when I went to Hyundai to trade in this car for a new one, I couldn’t get one because they never reported my car to my credit. Then I called, they said “at the middle of the month,” …
I have been with this company for about 5 years and I have never had any problems. As long as I called them and talked to them about being late they worked with me. Whenever they called me I always talked to them, I kept the lines of …
The worst company you could ever fianace a car through. They have the most unprofessional staff, specifically Marquita. I have never had anyone talk to me so rudely. They are harassing when it comes to payments even if your payment due date …
Very bad company, does not follow through with what they say. I decided to voluntarily give up the vehicle because I was tired of dealing with them. They came at 1am for a VOLUNTARY repo, being super loud, woke up my child, then left my …
As you can see by all the other bad reviews. This company has the worst customer service I have ever dealt with. I would have given this company 0 stars. Threatening to disable our vehicle before the month is even up during this coronavirus …
Update: I was trying to trade my vehicle in and was unable to due to the fact that this company have not reported it to any credit bureaus. I have always paid my car note on time every month for 5 years and it was all for nothing. This …
I have had my car with them for 4 years. 99% of these reviews are bogus. These people are extremely accommodating and work with you every step of the way. Yes your interest rates are high, yes you have to pay a fee to make your payment yes it will help you get better financing in the future. Nothing but good things to say about them.
I have worked with Shannon and several others for several years now and my vehicle will be paid off in a few more months. They have always been great and willing to help. I had my car over 2 years and the transmission went out. It was …
As you can see it’s no secret why this place has the ratings that they do. I’m starting to think the 5 stars are from employees. They will hit you with random monthly fees that are not included in your contract. Which is illegal and …
I had a vehicle through them a few years ago. About 2015, the car was totaled on July 18, 2019. I had full coverage and Gap insurance that they forced me to get. They still reported my car late to the credit agency in August and even after …
These people is taken my money but not applying it to my loan. I’m down to the last $1,228 and after 2 payments of $170 the amount is not decreasing!!! I need to speak to a lawyer.
I wish there was a way to provide Zero stars…real unprofessional, never call you back, when you make payments no record of balance. I was hood winked from my original borrow to IDA so blindsided…BE AWARE …PLZ DO KOT DO BUSINESS WITH LENDER
HORRIBLE COMPANY! I no longer have a car loan through this company but they constantly email me about a loan that belongs to someone I’ve never met but because they accidentally attached my email to their name they constantly email me and …
My name is Tamika. Clay Cooley sold me the lemon. IDa worked with me since I bought my car. I was homeless, not working etc. Mr c Milton was very forthright in the beginning realized my predicament soften to help when he could. Even though …
I bought a car and IDA took over the company. I have refinanced the vehicle and now I can’t get ahold of anyone about my title or the overpayment that was made because they could not tell me my exact payoff amount. They are so rude and disrespectful.
If I could give them NO SRARS I would. I’m still in the middle of a car loan with them and they are VERY GHETTO, VERY RUDE, AND THEY ARE LIARS. THEY WILL LIE ABOUT YOUR PAYMENTS SAYING YOU MISSED SOME OR OWE SOME & OTHER THINGS!!! I am …