Indiana Finance Company is headquartered in Daleville, IN and is established as the premier auto financing lender in Central Indiana. We have built our business on helping customers to establish a record of good credit. By providing financing for customers wishing to purchase a vehicle, we provide opportunities to build or improve their credit. Customers apply for vehicle loans through an affiliated dealer; loans are not made directly to the public.
| Friday | 9AM to 6PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
| Thursday | 9AM to 6PM |
9601 S Innovation Dr Ste 680, Daleville, IN 47334
Don’t waste your time if you know what’s good for you my insurance company has been reaching out to these people Since the beginning of the month to get the title so they can pay off my car that got stolen they have yet to send any …
I hv been with oak motors for years. I paid off one car and decided to get another one through oak motors. I hv nothing but a great experience. Now that I’m coming in at the end of my car payments life has begun to hit me in more ways than …
I have had 2 cars with them and they have been amazing! Teresa has been with me every step of the way for almost 8 years and she is always so helpful! Thank you, Indiana Finance and Thank you, Teresa for your kindness, understanding, and help! ❤❤
Derrick is pretty good account manager and has worked with me during my husband’s bs but has said certain things that were not capable of doing. I wanted to switch to monthly said I could if I got all disputed payments paid and payments …
We had some financial issues and our family was in fear of completely losing our car but instead our account manager Lexie, worked with us and placed trust in us to get back right so we wouldn’t lose our car. We are truly blessed with a …
I know in the past that when I came into some money hardship. When I leased a car the loan group let me skip a payment and put it on the end. I would advise if you are thinking about a car try not to go through Indiana finance. Because if …
The first time I went through Indiana Finance it was a pretty pleasant experience, i had a wonderful case manager and everything didnt have a single issue. BUT! Now my case manager is as rude as rude can be. They say they are going to leave …
Stay away from this company”. This is predatory lending. High interest rates. Overly priced vehicles( paying double) with high mileage and they have slick talking Oak motors sales people that they work with Some of the account managers …
WORST COMPANY EVER!!!! Do Not get a car financed thru them. I got my car in December 2016 & everything was fine up until May 2017. I’ve been harassed on a whole other level. The account manager Hilary one time called my phone from the …
Indiana Finance is a company that gives people false hope who have struggled financially in the past.
At first youre relieved that someone will finance your car so you can actually …
Never had any issues over the phone till now…Very Rude customer service by a female just now. Lady wouldn’t even let me finish a sentence or get a word in, then has the nerve to say “I’m not arguing with you!” I couldn’t even ask her name …
Called and spoke with Shameka concerning my daughters car.. My daughter was recently killed in a auto accident in December. I was calling for any information to know what yo do concerning the vehicle and concerning Insurance issues.. Ms. …
Horrible heartless company, there is no grace period on my car payment and I start receiving threatening phone calls if I’m a day late. They’ve even threatened to repossess the car at 5 days late no matter what happened that put me behind. …
This finance company is not worth your hard earned money. I only obtained a loan through oak motors finance simply because they had the car I wanted on their lot. I could have went almost anyplace to finance a car. I even asked to go …
Just wanted to drop a quick review. I financed through them when I couldnt anywhere else. Had a great experience no issues at all. I am thinking about shopping there again soon but I could not find my title and I couldnt get a new one …
Denisa is my account manager and I am so impressed. She has helped me get my car back after circumstances lead to my car being impounded. My car came back with a dead battery and she has been again, more than helpful and attentive to getting me back on the road. Thank you Indiana Finance.. you guys are awesome.
My in laws had a car with this company and it got wrecked… my mother in law was going to fix it.. they tell her it will cost 2 much to fix.. so they take it… and sell it at an auction…. they are still making my in laws pay for it… I …
Working with Indiana Finance company has been very helpful and easy to make payments. Everyone there has been very polite and get work done quickly!
To be honest this is my 2 Nd car note i love the car hate the company. They never get back with you never handle issues I’m having with my account. Just money hungry will call for a late payment but won’t fix the extra payment on my account …
I’ve been with oak motors/Indiana finance company for about four years now and in the company itself have some good people in it but it’s like now they’re hiring people that can just talk to you any type of way the account managers anyway. …
I have had great experiences with Indiana Finance! Ms.Linda S. in collections is the best! She has really helped me through a rough time and worked with me to ensure I kept my car! She genuinely cares and that’s rare nowadays! I absolutely recommend them ☺.
This was the worst customer service experience in my life. I believe Indiana Finance company uses predatoral lending practices. They talk to you, from greeting: very aggressively, disrespectfully, and degrading. Before knowing anything …
Teresa is a very rude person. She’s the only one they would allow me to talk to and she degraded me the entire time. Would not give me information about my car, got my information wrong even after calling and correcting it. Did not tell me …
I gave 5 stars because when the representative called me she was very nice. I want to say her name was Elisa but I could be wrong. Anyway she went over everything wit me when she called and she even answered the questions I had as well. She …
I will start by stating that Melissa has always been PHENOMENAL – shes always been understanding and works with me when life happens. If I could give star ratings based on each employee, she would get 5. …
I am very pleased with Indian Finance Company and their customer service representative Lexi and Angela! Both have done an exceptional job making sure to take care of my account from changing my information, Rearranging payments because …
I have had a vehicle financed Through Indiana Finance since August 2015. Melissa is my account manager. I have always felt comfortable talking to Melissa even though I’ve had my share of struggles. Melissa is a total professional and I will …
This finance company is horrible! They will completely speak to you like you are a little child!. I was a few dollars short on my payment, I went to my daughters school to pick her up with my 2 youngest children, they came and repossessed …
I see a lot of people complaining about things that are out of this company’s control. If you are more than 2 payments behind of course you will lose your car that’s just common sense. Life happens but bills do not stop as I am on unpaid …
This company should be shut down.
First and foremost Oak motors especially Larry the supervisor is awesome! As far as their financing company goes, their disgusting, rude and very …
I will never buy a car that finances through this company. I called two weeks ago and tried to work out a payment situation. The payment was not late I explained to her that I was on medical leave and asked if I could make the payment a …
If i could give 0 Stars I would in a heart beat. This company and OAK motors are AWFUL to work with. OAK motors will sell you an extended warranty that they tell you covers everything. It does not, it covers NOTHING. Now on to the VERY rude …
I just have to say that I have had my vehicle for a year and I have had nothing but great experiences with this company! I was able to get 2 friends referrals and they too are very happy with their vehicles but more importantly my mothers …
My experience with this place is horrible and I would not recommend them. Recently, I lost my job and could not make my payments. I got behind but worked something out with them so I can keep the car. Made the payment and a week later my …
Customer service is non-existing! I realize that they are in business to make money. I do owe them for my car. However, they will not work with you when circumstances beyond your control come up (like losing your job to COVID-19). They call …
Don’t get a loan from this place ever I wouldn’t even make this a last resort. They don’t care what you are going through or even try to empathize with you when you’re going through hard times especially after what’s going on in today’s …
My account manager was amazing!!!! But after losing my job I fell behind on payments and she worked with me ! One day I had just made a payment and it was all I had left. They informed me.that if I made that payment they would be able to …
I have had nothing but a great experience with this company. Not sure who I spoke too, however not only was she helpful concerning my truck payment. She went above her job duties and gave me honest info concerning my rental payment being …
I have had hardly any issues with this finance company. Every time I have a issue I can call and make arrangements (and it helps if you pay a little extra each payment so you have some extra money already in your account with them). The …
The car is running good but the tires are cracked and loose air and need to be replaced. Also the car was way overpriced by around $8,000. Love the car but I feel like I was extremely overcharged after looking up the value. The team at Oak …
I’m going to the better business bureau and getting me a lawyer they don’t care about nothing but money and have a million cars that need engines and transmissions. Scammers I’m also going to fox 59 news station to warn others. My car been …
We missed the $5 convince fee they waited a week to call us about it and make a huge deal about it. Not yhe first issue we have had. Our account manager is beyond rude. Don’t ever get Felicia as an account manager. They spoke to us like we …
Please do not go through them. This company is honestly a scam and only care about their money. I will never make this mistake again ever! Now I’m stuck with a car that’s overly priced when it shouldn’t be! I’ll figure out something to get …
Okay so first off the only issue I even have with this place is the insane interest rates. I called and most places would only charge me $1000-$3000 on interest even though my credit is bad, because I really don’t have any but, that being …
I hava had my car loan since 2014. When I first got a car from them it was a horrible experience. I had 2 cars within 6 months. Spents hours in the service department literally. My account manager Alexis is cool she has helped out a few …
I been dealing with them for about a couple of months now and I will say every time I call they are always so polite, When my other car was wrecked Michael worked so hard to make sure that I wasn’t going to be paying on a vehicle that I …
To be honest our relationship started off horrible. I also encountered unprofessional reps over the phone. I wasn’t late on any payments it was a matter of them going into my account charging me for insurance when I had my own full …
If I could give negative five stars, I would. The person handling my account, Daenicesha, was rude and abrasive. They have no interest in working with you no matter how your record is. I hadn’t missed a payment since I got the car ,and I …
I cannot state enough how RUDE and uncaring Daenicesha with Indiana Finance is. WORST customer service ever. Ya know, life happens, and sometimes people may miss a payment. We have never missed making each payment however, and have had our …
I have been with this company almost 5 years, 2nd Car. My case Manager is Allison she is very rude, insensitive & entitled! They dont care what the situation is they are just money hungry. They wont even get you into another car if anything happens to your car! This company is only about money not about the customer🎯 …
Indiana Finance is the worst company I ever hve to deal with. Theyre unprofessional, disrepectful poor customer service. Yesterday, I called to try advise them that I was not able to pay the full amount but have majority of the payment. The …
My experience with oak motors was great. Their finance company needs to be thrown out with the bath water. The account manager that I had before the current one was a wonderful lady. Now I have some guy named Chad…Chris…whatever his …
First time dealing with them. Very rude. My first car payment was last week. I accidentally only payed them $107 instead of $156. My car payment is $156 for the first 5 weeks due to taxes. So I owe $50. They are telling me I have to pay the …
My account manager Alicia was extremely helpful in getting my monthly payments adjusted to better accommodate my increase in rent. She was very empathetic and kind when answering my questions. After reading all these comments, I was very …
Shamika is very rude and ghetto, said my mouth was “reckless” lol. Anyway, they are SUPPOSED to be a second chance finance company…what they really mean is, your credit isn’t great so we will treat you how we want to and just interested in …
This is by far the WORST experience with leasing a car! I had a great experience with Oak motors but this Indiana finance and the account managers are rude, they will badger you and don’t provide any assistance as a creditor! I plan to …
They will harass you, call you every single day , email, text and all… sure they will work with you but also have no sympathy at alluring covid times. Also customer service is not great, my account manager had an attitude then hung up on …
Completely rude. Even when your in the positive and just call to get information they are rude. I’ve never endured such horrible customer service and grown up bullying in my life. This company will not help you and they do not care if there …
Had to surrender a car over three years ago because it was junk. Never received anything in the mail not a call or email about paying off what was left. Then I look online and a judgement has Entered under my name. Once again never RECEIVED …
I am very disappointed in the service this company offers. I understand they have a job to do but the representative Danitra has a very unprofessional way of handling customers. I understand if you can’t make arrangements but the way you …
HORRIBLE HIGHLY NOT RECOMMENDED!!!! THEY WILL BUG YOU NO MATTER THE SITUATION. Staff very rude & over bearing
Called a couple days before my scheduled payment so so could postpone for 1 week and make 2 at one time. Never been late on a payment. Not to mention I drove over 2 hours to buy this vehicle from them. I have twin 6 month old girls at home …
Wish I would have read the reviews before i ever financed through this company. I bought a car through this company had it for 6 months and the transmission went out on it. I told them to come get the car because I’m not dumping money into …
Linda is my Account Manager, she has been super helpful and so kind to us. Anytime I’ve called and spoke with someone customer service related I’ve had nothing but good things to say. They take their time working with you on your account, …
The customer service here is by far the most rude service I’ve ever experienced. Every time you call it’s somebody with an attitude, before you ask a question.
My name is Bruce Pastorius, I’m currently waiting for Berkshire to start paying on my vehicle. So I can get a new one because I was in a accident. I have not been updated about what’s happening one time yet, I am unable to get to my second …
I don’t understand why they have so many bad reviews! I’ve been with them for 2 years and they’ve been so helpful. If I ever needed to be a little late on a payment or anything especially during COVID they were so understanding and helpful! …
I spoke with multiple people for this company Very rude and tries to tell customers that they are lairs, even though it’s your life your talking about repos car under a month what ever you say can and will be use
Oh never would I use this company again save yourself some time… Very rude and nasty customers service im just about to pay them off so I can be done it so bad I told them to just come get their car i just don’t want to do business with u guys
I give Credit where Credit is Due Linda Swift is honestly the best person I have ever dealt with in all the years here she’s what Customer Service is all about
After being a customer for over 4 years & 2 car loans I would never in a million years recommend this company! The lack of customer service, empathy or human decency is appalling! Never late nor never missed a payment, loan ends in less …
So far so good. Seen alot of bad reviews but as long as do what you agreed to hasnt been bad. I like that they take my money first thing fridays and they get it out faster than my wife can. Impressive!
Edit again – called today and spoke with a lady that was actually nice and helpful. She listened to what I had to say and wasn’t rude at all. All it takes it one positive interaction to change your outlook on things. Everything changes and …
If i could i give zero stars. New rule can’t change due date for 9 months. It shouldn’t matter when the payment in at least you receive the payment. Give me my original car back
If I could rate NO STARS I WOULD!! One of the WORSE finance companies ever ! The customer service reps are by far the rudest and have the smartest mouths ever. They are not understanding AT ALL and do not consider personal matters / …
The company told my fiance to get a gift card to pay his car payment. He gave them the card number to pay, was told it was declined. Hours later… 180$ from the giftcard was spent on a “betting” website. I wouldn’t recommend going through …
Do NOT use this financing company for anything. I would give zero stars if that were possible. They talk down to you when you call them out on a mistake on their end and then avoid you afterwards like you’re the plague. Not all of your …
This is not about me, but lately, my stepdaughter recently set up arrangements from biweekly to weekly on her car payments and instead they refinanced her when she had less than a year left on her payments. Rip off. Now my wife called …
So, 3 years ago my vehicle broke down and I had no credit so I started looking at buy here pay here places like Oak Motors which is Indiana Finances vehicle lot. I found a van I loved but the salesman refused to sell me because it was at …
Second car being financed through them and will not be doing another. They take your payments and place it were they see fit. This means you may pay on one contract but they’ll place it on another. The loan officers act more like loan …