Great people, great service, and have great hours. There are many locations around Whatcom County so they are incredibly convenient. Banked with them for as long as I can remember and have been very happy.
Bad. Archaic and no ability for atm deposits. Not a bank for convenience at all. They use pop to send money but most banks use zelle. Asked for mobile banking deposits twice and still no customer service follow up. Its been over 3 months now. Done with this terrible experience.
Love love LOVE this place. Truly free checking plus all the other services any commercial bank offers at half the costs. As an account holder I’m a shareholder. So, me (and thousands others) own this credit union.
I have been a member for years and now live out of state and they still take great care of us either by phone or on the website or even the app. I’m very happy with the credit union and don’t foresee changing
I have been banking here since the early nineties. I highly recommend ICU over any other bank especially over WECU. However the customer service at the Northwest branch has gone way down hill. Go to any other branch and you will be happy. I recommend State street, half the size but twice the tellers.
I have been a member for over 12 years. 4 years ago they turned me down for a car payment and I had to buy my car through a different credit union. I have never missed 1 payment or been late. A couple of months ago I went to them for a home …
Talked to a woman named Amy.. very stuck up, rude individual. Wasn’t professional at all. Seems like she takes “Vacation” way to much instead of doing her job duties. Bosses her employees around without actually helping them out. Idk… …
I have never had a good experience with ICU in any instance – but especially the NW branch. Doing any sort of business there is beyond difficult. Anything you do ANYWHERE at any other credit unions, even not being a member, is easier that …
If there’s any credit union I would not recommend it is ICU, got to WECU for compassionate caring employees. ICU is full of robotic people who weren’t hugged enough as children.
Would not recommend to anyone.
A horrible place that cash Canadian checks in horrible employees
Awful bank! The worst star ever!
Has always had good service and friendly faces.
Just opened an account today. Staff was super friendly and helpful. It was fast and easy also.
I’ve been a member for over 35 years it’s been a great relationship
Have had this bank for years then all of a sudden $25 overdraft fees when the account isn’t over-drawn…. Schisty
This is a great bank filled friendly smiling employees. I have been in nearly every branch and get the same cheerful welcome.
I like this credit union. Nothing fancy with great rates like we want them
Great people, great service, and have great hours. There are many locations around Whatcom County so they are incredibly convenient. Banked with them for as long as I can remember and have been very happy.
Fraudulent activity on my account and they act like there’s nothing they can do, no wonder identity theft is so rampant
Bad. Archaic and no ability for atm deposits. Not a bank for convenience at all. They use pop to send money but most banks use zelle. Asked for mobile banking deposits twice and still no customer service follow up. Its been over 3 months now. Done with this terrible experience.
Love love LOVE this place. Truly free checking plus all the other services any commercial bank offers at half the costs. As an account holder I’m a shareholder. So, me (and thousands others) own this credit union.
I have been a member for years and now live out of state and they still take great care of us either by phone or on the website or even the app. I’m very happy with the credit union and don’t foresee changing
I have been banking here since the early nineties. I highly recommend ICU over any other bank especially over WECU. However the customer service at the Northwest branch has gone way down hill. Go to any other branch and you will be happy. I recommend State street, half the size but twice the tellers.
I have been a member for over 12 years. 4 years ago they turned me down for a car payment and I had to buy my car through a different credit union. I have never missed 1 payment or been late. A couple of months ago I went to them for a home …
Talked to a woman named Amy.. very stuck up, rude individual. Wasn’t professional at all. Seems like she takes “Vacation” way to much instead of doing her job duties. Bosses her employees around without actually helping them out. Idk… …
I have never had a good experience with ICU in any instance – but especially the NW branch. Doing any sort of business there is beyond difficult. Anything you do ANYWHERE at any other credit unions, even not being a member, is easier that …
If there’s any credit union I would not recommend it is ICU, got to WECU for compassionate caring employees. ICU is full of robotic people who weren’t hugged enough as children.