A urologist manages benign and malignant medical and surgical disorders of the genitourinary system and the adrenal gland. This specialist has … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
210 W Bonita Ave Ste 100, Pomona, CA 91767
So difficult to get an appointment. My husband had a biopsy almost 3 weeks ago. He was advised to call to set up a follow up appointment. He has sent text, called and left messages and still no reply. He had to call his PCP to intervene to get an appointment.
Quick and efficient
bad
Very bad staff don’t visit here they are wasting time doctor also don’t care about patients
Took my father here, staff is very rude and seems to have problems with taking suggestions from patients caregivers as far as when a catheter should be changed almost had to fight with them ridiculous!!!
No one answers phone. After phone tag you can’t get an appointment for months
Dr Consolo and the medical assistant Paola did a fine job.
Dr Pineda is caring and spends time with me. The office is a little slow, but they always make up for it.
Very good overall only exception when calling their office hard to get through.
Front office hard to get any one to call back. After several messages over a few
Days you get a call from someone that can’t make appointments
The doctors and staff at this place don’t care about their patients they would rather charge you 50 bucks and lose a patient than to help you out. I will share my experience with as many people and media outlets as possible
I have always been seen within 10 minutes of my scheduled appointment
never any trouble getting appointment Dr. Consolo has always been very helpful and has taken very good care of me
Always a long wait. Sometimes 2-3 hours, and it’s uncomfortable for those with disabilities and who utilize a wheelchair. I don’t understand how office management schedules appointments, and operates this way.
The front office goes “above and beyond” in many ways. Very friendly and helpful. Dr. Consolo was very kind and professional and takes time with patients to review procedures as well. I’ve had very good experiences both times I’ve come!
Dr. Hickerson is a consummate professional, but getting a hold of someone at this place is next to impossible. The office staff never answer the phone, and when you leave a voicemail, expect to wait a day or two before you get a call back. …
So, had an appointment at noon with Dr. Hickerson for a urodynamics test. Instructions were to show up with a full Blatter. 25 minutes past noon I was told it would be a “little longer”! I not making this up. Instead of being …
The worst urology you can ever take your loved one to. If you really care for the person who’s going to this urology do not take them here. Dr console has the worst staff! Every time my mom comes in she waits about 30 min just to get seen …
Great people. Super friendly staff. The doctors are great. So glad I went there. I always got a response to my phone calls. The front office people were very friendly. The back office staff seemed very concerned and very helpful. I never waited more than 10 minutes for my appointment and was always seen on time.
Terrible experience with this clinic. I’ve been to many different office thoughout my adult life and it seems that this clinic is only about “business” and money rather than helping their patients. They do not return phone calls. Especially …
Worst staff…ever. Don’t answer phones in a prompt manner. Leaving a message gets you a 2 day wait time if you get a response. Someone is “always away from their desk.” You have to follow up with them constantly because none of them are …
If I could I would give it 0 stars. Doctor disregard my husband pain. He just walk in and 3 minutes later told him there nothing wrong with him. A side from that my husband paid his Co pay. later they send him a medical bill for 5 …
If you can choose elsewhere do so. They never call back to schedule appointments even after ER visit/referral. Called to set up an appointment after 2nd ER visit. Had referrals from both ER and PCP as well as a PPO plan so there was no …
It is nearly impossible to get someone on the phone. I call them daily for 2 weeks to give them my new insurance and could not get through, but they made sure to call twice me to make sure I was going make my appointment. When I got …
Doctors are nice, staff are friendly procedure was done but when I looked at the room it was dusty and dirty the cords were extremly dusty, they had 2 trash cans that it seems to be used as a table! Under the table of the procedure was …