Insight Eye Associates

Optometrist, Clarkson Eyecare Keller

Since 2010, Insight Eye Associates has been the leader and preferred provider of quality vision care products and personalized optometric … See more

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Insight Eye Associates Reviews ( 174 )

  1. (Translated by Google) Excellent service, the doctors are very professional and the staff are very friendly. I have been taking my children there for 5 years and it is always the same quality of service …

  2. From the moment you walk in you know you are in the right place. The calming atmosphere is welcoming. My two techs were amazing and patient as they answered my questions. My surgery consultant explained everything very well and never …

  3. JUST LEFT MY APPOINTMENT & I AM VERY HAPPY ABOUT MY EXPERIENCE HERE. THE OFFICE IS FAIRLY NEW I ABSOLUTELY LOVE THE LAYOUT THE DECOR THE CLEANLINESS AND MOST OF ALL THE STAFF. I WAS SKEPTICAL ABOUT THE PLACE BECAUSE I FOUND IT THROUGH …

  4. I am a curious person and asked a plethora of questions to which the doctor explained to my satisfaction. He took a lot of personal time with me! Much appreciated!!

  5. Very professional the moment you walk in!! Very knowledgeable and professional doctors and great customer service! They answered any question I had without a issue and explained every procedure they did detail by detail.

  6. They were very professional and super nice. I like that the staff was very patient with my son who is 4 1/2. The place is very clean and organized. I definitely would recommend this place.

  7. The front desk is always friendly and helpful. Dr. Jordan is friendly, extremely competent and always answers any questions you have. I would recommend him to young and old.

  8. inept office ppl.– schedule appt wrong. as i was arriving, they called to cancel, said they were too busy, wanted to reschedule me, i told them not to bother. i will schedule with different dr. with more adept office help. to bad for de. le. he probably will never know why his business is failing.

  9. The staff and doctor, Aaron Lee, were very professional. The staff was thorough in performing their tests and the doctor was very attentive and provided detailed explanations. I would recommend this office.

  10. Awesome service from start to finish! Friendly and helpful and took time to explain all aspects of my examination and the corrections needed. I wish more businesses could be this good.

  11. The staff was knowledgeable and friendly from start to finish. The receptionist, assistants, Dr, etc were all amazing! Everything was thoroughly explained. Glad I trusted my gut for a second opinion.

  12. Absolute best service ever! I had an eye injury and needed to see an eye doctor on a Saturday morning. I was not an established patient yet they were able to fit me in and provided excellent service.

  13. Took my son to get an eye exam and everyone was very profesional. All the process was explained to me. I was very satisfied and would highly recomend this place.

  14. My appointment with Dr. Lee was absolutely the best. He was very kind and explained everything in a language that even I could understand. I will positively go back for my check up next year. Thank You Dr. Lee!

  15. I feel very sorry to say this eye associates is very bad. People in front and cashier so rudde. They are laught at me even not mine fault totally their fault and even not say sorry. Please this twice going to this eye associates. But doctor is very nice and good.

  16. I have been going to Dr. Jordan Pierce with my family for over 2yrs. What a friendly, knowledge Doctor! Always explains what he is doing and reasons too.
    Keep it up! Thanks

  17. My kids and I have gone to this place for years and they are always very nice, helpful and organized! My son is older and goes alone to his appointments, so thank you for taking such good care of him!

  18. Made arrangements for an appointment informing the office that my husband had a service connected disability and could not wear a mask. He showed up for the appointment and was turned away.

  19. Dr.Pierce was very wonderful and very knowledgeable. I was very happy with my Eye exam and my sons exam.The whole entire staff made it very easy. Wonderful selection of frames!!

  20. I’ve been going to Insight eye associates for a while and I always get great professional service, they follow up in how I’m doing since my last visit and if I had any issues. I recomened them every time.

  21. Could not ask for more from the people at Insight Eye Associates. Super easy to get an appointment, very professional and friendly staff, and great doctors. I would recommend this optometrist to anyone of my friends or family.

  22. Excellent eye health office, the doctor and staff were very kind and professional, answered all my questions. Took the time to listen to what I really needed and I’m very happy with the price and look of my new eyewear !

  23. Horrible experience with glasses purchase. Actual visit and exam was average to good. The eye glass purchase was one of the worst experiences I have ever had. Selection was below average, went else where to get my frames and they could not …

  24. In June 2019 I went there to get a spare pair of eyeglasses made. I had a prescription on file from my last visit in March 2018. When I asked to have a pair of glasses made from that prescription, I was told they couldn’t do it because my …

  25. I have had such a wonderful experience at insightful eyeassociates they are so amazing staff and the doctor is very nice I really appreciate what they did high recommend 🥰❤ …

  26. Dr. Pierce is awesome! Always willing to answer my many questions and is kind while doing it. Love the guy up front who helped me while leaving. Thank you for the awesome experience!

  27. Love this office/doctors! We moved to Keller 2 years ago and found Insight almost immediately (Google search). Very friendly and helpful staff, friendly and knowledgeable doctors.

  28. Dr. Pierce is knowledgeable and to the point. He explains everything thoroughly and answers any questions that you have. Great Optometrist and very nice person. The staff is always pleasant as well. Thanks all!

  29. Dr. Lee & all the staff were very caring and helpful. I will definitely recommend Insight Eye Associates to family and friends, and will go back for my next eyesight needs. …

  30. This place is absolutely amazing. I was so nervous going in and said sorry like 30 times. But the staff and doctor, and eye nurse assistant that worked with me was very patient, sweet, and most of all made me comfortable. I love this place even as a new timer. I totally recommend this place

  31. I always have a great experience at Insight Eye Associates! All the staff and Dr. Lee are super helpful. Very clean office, and lots of frame selections! Great eye office!

  32. I visited this eye clinic for the first time today. Everyone was very friendly and super efficient. It was also very clean. I showed up early and they still got me in and out within 30 minutes!

  33. I’ve been coming here for a few years now. The staff has always been very friendly and helpful. Dr. Pierce is great at explaining everything in detail and answering any questions. Highly recommend!

  34. Dr. Pierce has been our doctor for several years. We moved just outside San Antonio to Castroville, Texas, a year ago. We are so pleased with the care we receive at Insight, that we drive from Castroville for our eye exams. I have an …

  35. Great visit with Dr Lee! Staff was friendly and professional. I left feeling that my office visit was a very worthwhile endeavor. Would highly recommend Insight Eye Associates to anyone needed help with their vision!

  36. I’ve been going to Insight Eye Associates for the past four years, ever since I discovered them on my insurance company’s website, and they are the best! The staff and the doctors are always friendly, knowledgeable, and helpful, the office is clean and welcoming, and the hours are very convenient– I love that they’re open on Saturdays!

  37. This was my second visit to this location and had a great experience. The doctor is professional, easy to understand and quick. I have a business so needed to have prompt visit, did not wait more than a few minutes to be seen. Office staff is courteous and explained my options in detail.

  38. Both my wife and I do our annual review here, we also renew our glasses when it is needed. They are friendly, professional and very helpful to replace any defective glasses lens or frame. We will come back. Thanks!

  39. Absolutely loved my visit. From the ease of making an appointment to the expertise and patience of the doctor (Pierce), my appointment was awesome. I would recommend anyone visit the office for a visit. I plan to have my husband visit soon for an eye exam.

  40. Dr. Lee was the 5th doctor I’ve been to in the last 1.5 years to correct an issue I was having. I FINALLY feel like I got some useful treatment and information. It’s not always about prescriptions but information to use to help ourselves naturally!

  41. Fantastic experience! Dr Lee took time to understand an issue I’ve had that no other doctor has ever understood… I can’t even begin describe my appreciation. The only thing they could have done better was to have more of a selection of frames.

  42. I got in the same day I made the appointment, the staff was incredibly courteous and knowledgeable and the pricing was totally worth it. This is the first time in 10 years I’ve got contacts that I don’t want to claw out of my face 4 hours after wearing them. Dr. Lee is fantastic.

  43. The group here is top notch, I would highly recommend Insight! They got me in handled all the administrative tasks seamlessly explained in depth what and why I had been experiencing certain issues more importantly took the time to show me what I’d been missing by not wearing glasses. Was a very easy pain free experience..

  44. I have been going to Insight Eye Associates for years. I am very happy with everything about this office! Everyone is friendly and professional. I never have to wait and I always receive excellent care.

  45. I was able to get in to see Dr Pierce shortly after I requested an appointment. The staff was friendly and competent. I opted to have my eye photographed instead of dilated. He took time to explain the results to me and how best to care for my eyes. It was fascinating.

  46. Dr. Lee and his staff have been our eye doctor for over 5 years now! Probably closer to 8 years. They are always helpful, kind and go above and beyond for their patients. I hope we never have to go anywhere else!

  47. Excellent experience. I showed up on the wrong day but they took me anyway. Dr. Pierce was friendly and knowledgeable. The staff was amazing. I can’t remember her name but the girl with the blonde hair that assisted me in picking my lenses …

  48. I have been seeing Dr. Pierce for several years. He is always very personable and knowledgeable about my eye issues. When I am frustrated about my specific vision issues he talks to me with understanding and offers alternatives whenever possible.

  49. Dr. Lee is excellent! He is knowledgeable and explains his findings in detail. The staff is friendly and professional. They keep things moving so you’re not waiting long. All costs are reviewed with you so there are no surprises. Excellent office!

  50. My daughter was in need of a new optometrist who actually cared about getting her the right care and I am so absolutely thrilled that this is exactly what she received today! She even came home and was so excited to tell daddy when he came …

  51. The physician is great. However, the older lady in the front was very rude and not helpful in the slightest. The younger girls were much more helpful but still need to be more patient. Especially, when the initial screw up was theirs.

  52. I have been taking my daughter here for a few years now and the entire staff is always friendly and professional at the same time. They are helpful with finding the right glasses that fit our budget and are very accommodating when it comes …

  53. Dr. Lee is the Best! It doesn’t matter how far I have to travel to get to the office, it is worth the trip! I have been taking my children here for the last five years, and we always get the very best treatment from Dr. Lee! He is a natural, keep up the good work Insight Eye Associates!

  54. Everyone is very nice.. But the level of incompetence can not be over looked. Ive been in 4 times just to get contacts. 3 months later I have them because I gave up and made them just order the same Rx I had before. Even then..they told me they would be here waiting and I come in and they can’t find them.

  55. Dr. Pierce was very professional and thorough with his responses with all my questions I had. It was my first time here and all the staff was very friendly and helpful. Rocio was also very patient and answered my questions and concerns. 10/10 recommend this place to anyone for their vision needs.

  56. Dr Pierce has provided excellent care for our family eye checkups as well as emergency eye care for over seven years. He is knowledgeable, thorough, kind and on time. Highly recommend!

  57. Although I am pleased with Dr. Lee, I was very disappointed with the office’s COVID protocol. Upon arriving there were many people waiting in the waiting room making social distancing difficult. They should have people wait in their car and …

  58. Great experience all around. I was able to book my appointment online and even got in same day. The office is very nice and clean and they offer coffee while waiting. Their waiting room even had a kids play area. I didn’t wait for more than …

  59. I went to Dr. Lee for contact lenses. I’ve struggled in the past finding an eye doctor who takes the time to find just the right prescription for my astigmatism. Wow! Doctor Lee was a breath of fresh air! He took a great deal of time …

  60. Dr. Pierce was extremely knowledgeable, very thorough, and very patient in explaining my eye conditions. I would highly recommend him to anyone that wants an Optometrist who takes their time and does not make you feel rushed. He was fantastic!!!

  61. After several failed attempts to find a local eye doctor, I decided to give Insight Eye Associates a chance and they exceeded my expectations and have been doing so now for several months. My husband who truly dislikes anyone in the …

  62. From the moment I stepped in the door the atmosphere was calm and inviting. All of the staff who assisted me and Dr. Lee himself were very personable and kind. I had a very enjoyable visit although my reason for the appointment was of concern. Thank goodness everything is well.

  63. Dr. Pierce is very friendly and knowledgeable and his staff is also efficient. He takes the time to answer any questions you have; they have a cool scanner that takes an image of your optic nerve too (no eye dilation required)!

  64. The staff was amazing, dr Lee was amazing as well very thorough with my contact exam/fitting. Will definitely come again!!! The staff is amazing very helpful. They follow covid guidelines as much as they can. They can get pretty busy, and …

  65. I finally decided on this place after reviewing many different locations and I’m glad I did. The optometrist, staff, and office were amazing! Everyone was very accommodating, knowledgeable, and efficient. I had a few questions and Dr. Lee …

  66. My experience in the beginning was great. The front office staff, technician, and the doctor were all pleasant to work with. Issues began with the contacts. I was given some trial pairs to test out. The contact specialist told me that he …

  67. I took both of my grandchildren (ages 12 & 14) to see Dr Pierce. It was very easy to get their appointments together so that I could be with both. Dr Pierce was very thorough with them and took plenty of time to answer their questions as …

  68. My whole family always comes here for all of our eye care needs. My little girls love coming to see Dr. Lee. He is very personable with all of us, and has always given us the most professional service. He answers all of our questions, and …

  69. We had a great experience with Dr. Pierce and his staff. The office was clean, the equipment was modern, and the staff was friendly and compassionate. My five year old son and I had a thorough exam and overall excellent care. You won’t be disappointed with this office.

  70. I’ve been seeing Dr Pierce for a few years. I love that I can schedule online. I love that I can be seen quickly and appts are pretty fast. The staff and office are efficient. Dr Pierce is really thorough and I appreciate that he …

  71. I’ve been seeing Dr. Pierce for a couple years now and he is awesome! I love that I do not have to get my eyes dilated and still receive a thorough eye exam complete with pictures of the retina. He answers all questions and is very …

  72. The staff at Insight Eye Assoc. we’re very nice and helpful. I felt like my visit with the Doctor and his staff was very thorough. The doctor explained different areas of concerns from the pictures taken of my eye. I would recommend Indight Eye to anyone for their eye care.

  73. My husband and I love this office. Everyone is super helpful and friendly. Dr. Lee is very thorough and patient enough to answer all my questions and concerns about my eye health. My favorite thing is the optic scanner. They can take pictures of your retina without dilating your eyes which is awesome since I have retina problems

  74. I went to Dr. Lee for new glasses and contact lenses. I’ve struggled in the past finding an eye doctor who takes the time to find just the right prescription for my astigmatism. Wow! Doctor Lee was a breath of fresh air! He took a great …

  75. Dr. Lee is great. However, the lady working the optical department with the glasses told us completely incorrect information about the lenses warranty. Now my husband is out his lenses because we were told the wrong information about them. …

  76. Insight is by far the best eye facility I have ever been to. The staff is friendly and very helpful every time I go. Dr. Lee is great at what he does. He is very thorough with his exams and makes sure he explains everything to you and answers any questions you may have. I will def be back for all of my family’s needs.

  77. Dr.Lee and the entire staff are amazing! The office is organized and everybody is so knowledgeable! I always appreciate the ease of the process when we take our big family! Each of the kids are treated with the service and attention of an …

  78. Such a professional, yet personable staff, and they were very organized and efficient. Dr. Lee was amazing- he really took the time to listen, answer questions, and help me get back to seeing clearly again. I’ve been searching for a great eye doctor for awhile now… I am really thankful to have found Insight!

  79. It has been 2 months since I got LASIK done by Dr. Wallin and this has been the most life changing thing. I can see! I don’t have to struggle to get my contacts to set right with my astigmatism because I don’t have one anymore! I don’t need …

  80. I love Dr. Lee! He’s kind and such a good eye doctor. I never feel rushed. Dr. Lee always takes time to explain things to me and answer my questions. His staff is friendly and his office runs on time. Excellent customer service! I highly recommend Dr. Lee and Inside Eye Associates!

  81. This place is absolutely going to be my go to eye care facility. I called several places around me to schedule an appointment but no luck. It was right before Thanksgiving so I felt like this would be the worst Thanksgiving ever. Not being …

  82. What a great Optometrist Office! The staff is super friendly and Doctor Pierce is very knowledgeable and thorough. I’m really glad he is in my area. They have a lot of the newest technology in the industry, which makes the experience much easier to go through. My whole family will be coming to him in the near future!

  83. Dr Lee is by far the BEST eye Dr I have ever had and I have worn glasses for 45 years. I am a nurse and I recommend him and his staff to anyone who has any type of eye care or concerns. He is extremely thorough and I could not be more pleased! Thanks Dr Lee!

  84. Called for a check-up and they got me in same day, guy on the phone was awesome and got me in right before close. Within a couple of minutes after checkin I saw the Dr. had my exam, he answered ALL my questions fitted me for a new pair of …

  85. Love just love Dr. Lee and staff. I couldn’t ask for a better eye doctor. Very friendly and welcoming. He explains everything to you in details and will always make sure you understand treatment and next step in care before you leave the …

  86. The doctor was thorough and explained exam results in a way that was very easy to understand. The equipment used appeared to be state of the art. Very friendly staff and scheduling was a breeze. My only dislike was in regards to the pricing …

  87. Dr Lee is so awesome. I hadn’t come in to have my eyes checked and he remembered me, like in detail. I have never had an eye doctor actually remember me in this way and be genuinely interested in my life and how my children are doing. Plus …

  88. I’ve been a patient with Dr. Lee for the last several years and have been extremely satisfied. He and his team are professional, respectful and knowledgeable. Their office hours are accomdating for those who may work long days. I’ve …

  89. If I could rate zero I would. Had glasses ordered and 2 months later I finally get a message letting me know they have arrived. Take some time off from work this morning to pick them up and have been told that the person who sent the …

  90. The office staff is very friendly. Dr. Pierce is extremely thorough in his exam and explanations. He makes sure you understand and comfortable. He offered my prescription to me. I never had to ask. Neither Dr. Jordan or his staff was pushy for me to purchase glasses and lens through them. Very kind and helpful. Did not wait long at all.

  91. I am greatly disappointed in my experience with Insight Eye Associates. They were not fully honest with me upfront, and they showed no integrity to honor the quote they gave me on my contact lenses. …

  92. My experience at Insight has been nothing less that exceptional. I just moved to the area and will continue to come here and will be recommending this optometrist. I am always hesitant to doing to any health related appointment because of …

  93. The best eye clinic I’ve ever been to. My kids love it. The staff are so nice, courteous and very friendly. Dr. Robert Li is such a great eye doctor. Very friendly and also patient with my girls …

  94. I appreciate that they get us in and out quickly without making us feel rushed. They give us the opportunity to ask questions and are straight to the point. We’ve never had another clinic the explained the EyeMaps like they do, and the fact …

  95. I have had such a great experience at Insight Eye Associates. They are straightforward with their pricing, which is very important to me. The staff is very helpful and friendly too! I came here for more of a medical reason not for a vision …

  96. We saw Dr. Pierce today and he was so patient and overall amazing with my 4 year old. He made sure everything was understood and they also had a great selection of glasses for him to pick from

  97. Very friendly staff, Natalie was very energetic and enthusiastic in the front desk! Overall great experience I would recommend to all my friends for sure!!

  98. Was given used frames 3 times in a row. Keep being told they are new but when the employee and I look together, the frames look scratched in places you can see it. Talked to store manager trusting it be taken care of. It haven’t been …

  99. My son has been going here for many many years. I called to set an appointment and the closest they had was 2 weeks out. They told me they still took his insurance. Tomorrow was his appointment and they called me today(less than 24 hours) …

  100. We were customers for over 4 years for my three children. They called to schedule appointments even though they no longer take my insurance. I had scheduled an appointment a month in advance only to find out last minute that they no longer …

  101. From the moment we walked into the Clarkson Eyecare office, we were met with very friendly and helpful staff. Dr. Aaron Lee was very thorough and attentive to details. He explained everything very well and gave me the time needed to ask …

  102. My first visit and was so impressed with the service. Dr. Lee was friendly and explained everything thoroughly. Best part was being able to also order my glasses there. One stop and got eye exam and eye wear. Staff is very friendly.

  103. Dr. Lee is an amazing doctor and extremely kind. I always feel comfortable coming here even the staff is friendly. They are always willing to work with you for appointments. Their performance is phenomenal and they make sure to go over every option whether it’s finding glasses financially, procedures, and treatments.

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