MY EXPERIENCE WAS GREAT BECAUSE OF ONE PARTICULAR PERSON NAME DANNY WOODS. HE WAS VERY PATIENT KIND AND MOST OF ALL PROFESSIONAL. ALTHOUGH THIS WAS A DIFFICULT TIME FOR ME EVERY CONVO WAS PLEASANT.HE TRULY IS A GOOD ASSET TO THIS COMPANY. …
It’s absolutely horrible. Do no choose this insurance company my mother was in a car accident and she had to do all the foot work. The lady on the other end did absolutely nothing. Be smart and go somewhere else. This place is a joke!
If I could have gave 0 stars I would this place is a joke do not get insurance thru them unless your prepared to be disrespected by every customer service rep u speak with especially pam rude and unacceptable this company changes my policy …
Pray to God that someone will do the right thing but don’t get your Hope’s up. I have been fighting with this company for 2 months to make things right. Took my insurance a week to get someone on the phone. Now they are just ignoring me hoping I’ll go away.
Don’t don’t worse company did not post to my account after payment was pulled over said I did not have insurance now I have a ticket car impounded and no after hours workers settle my insurance I’m stuck for the weekend worce company ever
The worst insurance company in the history of man..I paid my bill and they didn’t even post it to my account, in turn my insurance lapsed. Do not waste your time or energy trying to get insurance with these frauds!!!!!
Very old name in Insurance industry in southern USA, great team which serves the customers and partners well. It has been in business for decades and has made customers Happy. Recent developments include using technology to improve processes, reduce cost and enhance services for customers.
This company is the absolute worst!!! They don’t have auto pay or a paperless Billing System, meaning that you can’t do or see anything online. Your payment date changes for no reason at all, it has never been and can’t be explained to me.. …
Their insured careened across 2 lanes, jumped a raised median, sped wildly across 3 more lanes, jumped a curb, crossed a sidewalk and grass, sideswiped our sign, demolished 2 metal barrier poles set in concrete, totaled a parked car, and …
Horrible Customer service Experience. The claims department is significantly unprofessional and dishonest. I have filed a claim through them and a repeatedly nightmare. I will change insurance company pronto. Will report to the Better …
Do NOT. GIVE MONEY TO THEM
They have told me my check was in the mail now for 6 weeks and will not give me a straight answer about my approximately 850.00 dollar refund. Oh they cancelled …
A complete joke of a company after my attorney read the fine print, we realized I didn’t have any type of insurance coverage. Will be reporting to BBB as well as the “agent” that set me up with this disgrace of a company.
Where do I start🤦♀️, hard to get in touch with adjusters period ! To much back & forth also I did all the work as requested, turn them in but still nothing! No sort of customer service . Hopefully leaving the supervisor a message on her …
Thank you to Jasmine Marshall and Tatiana Foster. I was hit by one of your clients and from the jump everyone have been super communicative and helpful. I should be receiving my settlement this week and even though I’m sad to see my car go I am excited for a new chapter in life. Thank you for making this possible -Amadi
lol pathetic , don’t work here and don’t get their insurance they will take advantage of you. A failing company.
Auto insurance company
Rude customer service.
Great!!!
This company is awful. They do not want to pay on claims. I was in a hit and run and they refused to pay.
Rude customer service if i could list one star i would especially latoya t newman the claims representative.
More than once had to call about money taking out of my account, due to payments overpaid
This is the worst insurance company. Get one sided story and denied claim I will be reporting this company to BBB.
MY EXPERIENCE WAS GREAT BECAUSE OF ONE PARTICULAR PERSON NAME DANNY WOODS. HE WAS VERY PATIENT KIND AND MOST OF ALL PROFESSIONAL. ALTHOUGH THIS WAS A DIFFICULT TIME FOR ME EVERY CONVO WAS PLEASANT.HE TRULY IS A GOOD ASSET TO THIS COMPANY. …
It’s absolutely horrible. Do no choose this insurance company my mother was in a car accident and she had to do all the foot work. The lady on the other end did absolutely nothing. Be smart and go somewhere else. This place is a joke!
If I could have gave 0 stars I would this place is a joke do not get insurance thru them unless your prepared to be disrespected by every customer service rep u speak with especially pam rude and unacceptable this company changes my policy …
Pray to God that someone will do the right thing but don’t get your Hope’s up. I have been fighting with this company for 2 months to make things right. Took my insurance a week to get someone on the phone. Now they are just ignoring me hoping I’ll go away.
Don’t don’t worse company did not post to my account after payment was pulled over said I did not have insurance now I have a ticket car impounded and no after hours workers settle my insurance I’m stuck for the weekend worce company ever
The worst insurance company in the history of man..I paid my bill and they didn’t even post it to my account, in turn my insurance lapsed. Do not waste your time or energy trying to get insurance with these frauds!!!!!
Very old name in Insurance industry in southern USA, great team which serves the customers and partners well. It has been in business for decades and has made customers Happy. Recent developments include using technology to improve processes, reduce cost and enhance services for customers.
This company is the absolute worst!!! They don’t have auto pay or a paperless Billing System, meaning that you can’t do or see anything online. Your payment date changes for no reason at all, it has never been and can’t be explained to me.. …
Their insured careened across 2 lanes, jumped a raised median, sped wildly across 3 more lanes, jumped a curb, crossed a sidewalk and grass, sideswiped our sign, demolished 2 metal barrier poles set in concrete, totaled a parked car, and …
Horrible Customer service Experience. The claims department is significantly unprofessional and dishonest. I have filed a claim through them and a repeatedly nightmare. I will change insurance company pronto. Will report to the Better …
Do NOT. GIVE MONEY TO THEM
They have told me my check was in the mail now for 6 weeks and will not give me a straight answer about my approximately 850.00 dollar refund. Oh they cancelled …
Kyle Newman is one of the best reps I have ever had the opportunity to work with and he makes sure any questions I have get answered.
A complete joke of a company after my attorney read the fine print, we realized I didn’t have any type of insurance coverage. Will be reporting to BBB as well as the “agent” that set me up with this disgrace of a company.
Where do I start🤦♀️, hard to get in touch with adjusters period ! To much back & forth also I did all the work as requested, turn them in but still nothing! No sort of customer service . Hopefully leaving the supervisor a message on her …
Thank you to Jasmine Marshall and Tatiana Foster. I was hit by one of your clients and from the jump everyone have been super communicative and helpful. I should be receiving my settlement this week and even though I’m sad to see my car go I am excited for a new chapter in life. Thank you for making this possible -Amadi