Integrity Urgent Care (TX)

Integrity Urgent Care

Integrity Urgent Care in Copperas Cove, Texas treats non-life-threatening illnesses and injuries for children and adults. Our team also offers occupational medicine, sexual health, sports medicine, lab testing, diagnostic testing, X-ray, and EKG services on site. Integrity Urgent Care accepts Tricare, Medicare, and most insurance plans. If you aren’t insured, there’s no need to worry. We offer convenient rates and affordable payment options. Walk in, check in online, or schedule a virtual visit today.

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Integrity Urgent Care (TX) Contact Details

  • 1115 E Tyler St, Athens, TX 75751
  • 903-292-5015
  • Friday 8AM to 8PM
    Saturday 8AM to 8PM
    Sunday 8AM to 8PM
    Monday 8AM to 8PM
    Tuesday 8AM to 8PM
    Wednesday 8AM to 8PM
    Thursday 8AM to 8PM
  • https://www.integrityuc.com/
  • Youtube, Instagram

Integrity Urgent Care (TX) Reviews ( 250 )

  1. I was greeted , processed and seen within 5 minute’s given an explanation of what we were doing, agreed on the plan of action to take, and 10 minutes later I was thanking each person who was involved in my ordeal and on my way to get my …

  2. This place was fast, professional, clean and has an adorable and fun kids section. So grateful to have this place close to home! Coming from someone in the medical field; I would recommend this place to anyone!

  3. Nice people quick in and out ,only thing was I have a HRA account on my Cigna showed them still had money in it ,still had to pay $75 up front because they said I hadn’t met deductible, but don’t have to meet it till my HRA all used up …

  4. Katlyn Davis is the best, she explained everything as she completed the process. As a healthcare administrator she is someone that I would definitely put in charge of a department. Keep her close because some day I will steal her

  5. You can’t count on them to file the insurance right, because the second time I went for the exact same thing it costed me three times as much. When I called to tell them they filed it wrong they argued with me. So, I paid it, and I’m not going back. The doctor was just ok – nothing special.

  6. Every member of the staff was amazing. All kind and helpful and understanding. They have their stuff together and are organized. thank you to each of you for your help!

  7. Very pleased with the short wait time and extremely pleased with Dr Kevin Skinner. He was very professional and made an accurate and timely diagnosis. The medicine he prescribed worked exactly as he said it would.

  8. Everyone was very polite time framing didn’t have to wait too long shot did not even hurt I did didn’t even feel it get in there and get out thank you for your service

  9. I felt like it was fast and thorough very clear on what would happen I was tested for Corona 19 and they notify you if your positive that provide you with a confirmation if you come in the following day that you can carry with you so you have the date that it happened everyone was pleasant and a safe and I felt very comfortable

  10. I have now been 4 times with my children and the staff is always so friendly! Service is fast and efficient, I always appreciate how they get us in and out the door in a timely manner.

  11. The best in and out clinic yet that I know of. All the way from the receptionist all the way to the doctor and the tech that helped me. Big kudos go out to Olivia the receptionist at the front with all the knowledge of the process of the care that I would receive.

  12. This is our 3rd or 4th visit here and always satisfied. Timely and thorough, listens to what I had to say and great with my 4yr old son! Thank you again.
    Receptionist,Nurse, and NP

  13. I am always amazed at how friendly and helpful everyone is every time I need a doctor. It’s not very often that the wait is long and check-in is fast and convenient.

  14. The office is so inviting ….the doctors and nurses didn’t keep me waiting….they took care of all my medical problems…I was very pleased with my first time there….thank you for your help….Jack 8/30/21

  15. Staff is very accommodating and cordial. I’ve had the pleasure of receiving care for the second time from Jennifer Williams, PA..she’s the best! Highly recommend this clinic.

  16. They are always so kind and patient with my kids. We never feel rushed and always feel that our concerns are heard. Facility is clean and our wait time is always extremely reasonable!

  17. Check in process was fast, getting seen was fast, the PA was cool, professional, and super clear about the whole thing. He didn’t mess around or get on a tangent. Whole process was about 20 minutes, it was awesome. I’ll be going here again for sure.

  18. I love coming here when I am sick. They’re always super fast and their service quality is awesome. They’re business hours are great too, especially with them being open on weekends.

  19. I was skeptical about coming in since I had no experience with them but the entire staff was friendly, professional and caring and put my mind at ease. I recommend them

  20. I would like to say this is one of the most easy going medical facilities I’ve ever been to wonderful staff very nice and have a sense of humor I’m a man that doesn’t like to deal with any doctors but this is the best place I’ve ever been seen

  21. Everyone was super nice, fast service. My only complaint was too late to get rx filled, would have been nice to get a sample or something until I could fill it. One more night in pain.

  22. Very much appreciated the confident, competent and positive attitude of everyone I had contact with here. They provide excellent patient care. I will definitely choose Integrity if the need arises.

  23. Would recommend this clinic to anyone. Very easy to make appointment and everyone from front desk to the PA were exceptionally helpful and friendly. Great experience.

  24. Very nice people, very attentive took their time evaluate me and my wife, love this place an staff ,an very clean facility, highly highly recommended, rather go there than my PCF.great job 5 star every time.!!

  25. Easy to make appointment (online, I selected available time), check-in easy also. (preregister to save time and contact at Desk). Ran exactly on time which shows respect to the Patient!

  26. This place is great! Great care and outstanding service! The doctor and nurses were very personable and kind. I would recommend this place to all my family and friends.

  27. The kindness of the staff is amazing.
    The cleanliness of the place and atmosphere was calming. They check from head to toe to make sure nothing is missed. I would recommend this place to anyone!

  28. I have been to this location a few times with my son and for myself. They are so courteous, really seem to care, and spend enough time with you. The wait is not too long at all. I highly recommend.

  29. I have been here twice now and both times the ladies at the front were so sweet and helpful, the entire staff is amazing and I absolutely love Ashley and Lindsey they make a great team. Thank you all for being so awesome and caring

  30. My 1st visit was a very positive experience. I was in alot of pain and they were very nice and got me in and out very quickly. I would recommend them to others who might otherwise go to the ER.

  31. Absolutely lovely staff and amazing physician. This place is awesome and so helpful! We always use online check in and we never have to wait too long to be seen.

  32. Quick check in experience. Very kind, friendly staff. PA willing and able to modify plan of treatment per my past medical history with certain medications. Highly recommend!

  33. Wonderful and professional staff. Very efficient. They got me in and out, with an x-ray, steroid injection, and medication called into the pharmacy, in less than an hour. I am super impressed.

  34. First time at this location and I was impressed with the friendliness, cleanliness, and efficient service provided by all the people who helped me. I will definitely keep this facility in mind if I need future immediate health needs.

  35. Convenient, quick and kind care. We have used Integrity Urgent care several times when our primary care is not available. Grateful for this clinic so we don’t have to drive to Tyler anymore.

  36. The staff was wonderful. Very friendly and welcoming. They took time to listen to my worries and concerns and addressed them according. We will definitely be using them for all our weekend needs in the future.

  37. I took my son in the day after Thanksgiving. It was packed, but I was in and out within an hour. The office and exam rooms were clean and having a tv tuned to cartoons in the exam room helped the wait not seem so long (especially for my son).

  38. I definitely would recommend this office to all my friends & family. I went on a Saturday afternoon was taken back at my appointment time and the nurses,Dr. & front desk ladies where all extremely pleasant, helpful and very professional!!!

  39. Very pleased with the service. Even though we arrived shortly before closing time, we did not feel rushed and Dr. Kevin was very thorough with his exam on a leg injury. Will absolutely recommend this clinic!

  40. Staff was extremely helpful and considerate. They are my authorized urgent care in this area for VA. I will definitely visit this place again but hopefully it’s not needed

  41. The front desk person is always so friendly as is the nurse that takes you back and checks you in. Dr. Skinner is the absolutely best dr I have ever visited. He listens, he cares, and he does what he thinks is best for you. In my case, he is going above and beyond what I could have ever asked for.

  42. I got there in terrible pain, possible kidney infection, was given an injection of Toradol, WHICH i had to ask for, was told it would help in 30 minutes, NOT!!!! That was on Monday and ithis s Friday. I stayed in horrible pain for 3 days!!!! I’m 65 years old, no reason for me to suffer that bad at my age.

  43. I was very impressed with the service me and my family received while we were here. Very quick service, friendly and efficient staff, especially Dr. Kevin and the nurses. Definitely a great place to go.

  44. I was surprised by the after hours follow up on my Covid test results. I was desperate to have them on time so I could complete my journey home. So deeply appreciative of the extra effort and care- Thanks so much to Dr. Carpenter and Mr. Garraway!

  45. I arrived just before 8 a.m. they opened and began working at 8 a.m. . Britney took care of my paperwork, Molly took care of my vitals, dr. Kevin checked my ears and lungs and heart out, Caitlin came in and gave me a shot! She is very good …

  46. Awesome team! Very professional yet personable. Knew exactly what was happening with me but also took precautionary tests to rule out other causes. Exactly what I would expect from medical professionals. Thank you!

  47. Daughter came down with flu, went in around 8:30 on Saturday morning, out before 9. Extremely friendly and helpful staff, doctor. Efficient. Quick in and out. Highly recommend it.

  48. They were fast! Very nice facility. Dr couldn’t figure out what was causing swelling and pain, which is scary. But he was honest, Very professional and friendly. I would return.

  49. I was very impressed with the overall experience! Every employee was so kind and caring (which is great to see)! Very efficient from check-in, examination, X-rays, shots, electronically sent prescriptions to the pharmacy and check-out.

  50. Very quick, very attentive, very efficient. Clean rooms and clean bathrooms. In and out in no time! Will be back again for any small ailments if I can’t make it to my PCP!

  51. My daughter got in an accident on her bicycle and ended up with a pretty good cut to the inside of her lip. We showed up and received quick service, great care, and a wonderful staff to work with.

  52. I would recommend integrity urgent care to anybody that asked!! Brittany at the front desk was super helpful and made me feel very comfortable as soon as I walked in!! Caitlyn the nurse was super nice!! Kevin was very nice and …

  53. My daughter was a bit of a handful, but they were awesome with her and very tolerant of her academy award winning drama! Thank you to NP Edwards for being awesome as always.

  54. Very friendly, fast, and efficient! Very caring staff from the front desk to the nurses and physicians! I would highly recommend this office! Thank you for your help!

  55. Doctor & supporting staff were helpful, courteous, efficient and pleasant. All the staff treated my autistic son with respect and made a potentially unpleasant experience a great one.

  56. I was so impressed with the staff & the physician. He was very thorough. He wasn’t in a rush to hurry me in & out. He seemed to really care about me & my issues. After 25 yrs of going to the same doctor, this is where me & my family will be going from now on. Thank you very much!!

  57. They are always very professional, caring, and listen to what you have to say! They get you in and get you out, but they make sure you are taken care of for the right thing! Your not just a number, your a patient! I would highly recommend this place to anyone! Thank you so much!

  58. Very friendly staff. The doctor I saw was great. Hlyou can tell he care about his patients and we r not just a number. I think his name was Kevin his initials was K.S .

  59. I walked in at 8:10 pm not realizing they closed at 8:00. They offered to see me anyway! I was really surprised (and so grateful!) The provider was thorough and listened to everything I had to say and agreed when I suggested waiting to …

  60. I went for a covid test for my job. I was told that it would take 3-5 day’s for the results before my appointment, at my appointment I was told up to 72 hrs. I called the number numerous times and kept leaving messages for calls back with …

  61. They DO NOT accept Walk ins You are required to make an appointment! They shouldn’t advertise no appt needed walk ins available. As soon as you walk in they ask if you have an appt then they tell you all walk in appointments are full for …

  62. We have been here on several occasions and they are extremely good with our toddler son, very fast and extremely professional. I cannot recommend these people highly enough. Coming here is an easy choice.

  63. Very polite staff, the lobby was wild with patients everywhere trying to be seen. All staff and practicianers were very kind and very thorough. I will definitely come back in the future.

  64. They were so kind to my daughter who is 8 and I from the minute we stepped through the door. They were very efficient and informative. I would recommend going here to anyone who needed medical help. And she is feeling better already! Thank you, Dr. Skinner and staff!

  65. I was very impressed with the care. However, getting in touch has not been possible. I need to ask them for a referral but all I repeated get us automated messages about COVID. There are no choices to speak to someone personably.
    Extremely disheartened by this.

  66. This Urgent Care was Amazing! My nephew who is 3 fell on our tile stairs and split his chin open. One of his parents were currently on a flight to Australia from Texas and the other out on a delivery at work. They were so sweet and helped …

  67. Everyone at IUC was pleasant and professional. Except for a few forms to fill out, there was no waiting. The total amount of time that I spent there was less than one hour. The actual healthcare provider was very thorough in taking care of …

  68. Office staff is super friendly! There was very little to no wait. The doctors were caring and respectful. I will definitely be using this clinic for any future medical needs.

  69. We’ve been here a few times and each time we’ve had a great experience. The staff and providers are awesome and really care about how you’re doing. We drive from Kaufman just to come here when we need something.

  70. Doc was great! He took his time with me. Used my history to determine cause of the problem and, therefore, appropriate treatment. Gave advice for follow-on care, as well. Thanks, Doc. …

  71. I was very pleased with my visit this morning. The staff was very pleasant and helpful, the doctor was very good, explained everything to me about my injury and I feel blessed and relieved about my injury. Thank you very much.

  72. We used Integrity Urgent Care for the second time today. Kevin took great care of my 9 month old and saved is a trip to see his pediatrician in Tyler. We will use them again. Short waits, great service, and it will likely be cheaper than our copay at the pediatrician’s office.

  73. The Physician on the shift I came in was very thorough and caring. He took time to answer all my questions and concerns. He did not rush through the diagnosis or appt. I went to an urgent care somewhere else a week before and the doctor …

  74. I have used this facility several times. It’s so much better than having to go to the ER or having to suffer until you can get into your regular doctor. The facility is beautiful, everyone is nice, and they explain things thoroughly. I would tell anyone to go here.

  75. I had called my drs office about a swollen throat I’d had, and they immediately wanted me to take a COVID-19 test (I didn’t even have a fever or shortness of breath). I had told them that my son had just gotten over strep, and they couldn’t …

  76. The up front staff are all very helpful, they got me checked in and in a room in less than 10 minutes. Once in the room I got a Tetanus shot, lidocaine shot in my head and 2 staples in the laceration on my head all the paperwork about my …

  77. Great place. Friendly and caring staff. Dr. was excellent! Really seem to care about their patients. Waited 5 minutes or less. Will certainly use them again. Thank y’all so much.

  78. I took my uncle in there that is mentally challenged due to swelling of his knee and elbow. Everyone there from the office staff to the nurses and to Kevin the Dr, was wonderful. We waited less than three minutes and the Dr came in right …

  79. They were so professional and nice! The facility is top notch and clean! My son loved all the toys and available tv programs while waiting and in the exam room. The PA was very thorough and explained everything. I LOVE THIS PLACE! What a WONDERFUL addition to Athens!

  80. First time I’ve ever been, the staff was extremely polite. I went for my 2 year old’s ear infection and they tended to her gently and lovingly. I highly recommend going here.

  81. This place was quick, efficient and so very kind. They went above and beyond to get me in and out and on the mend. I am so grateful to have this place in our small town.

  82. They are so kinda…this one lady came in and was so mean but the lady taking her information was so nice and pleasant….I would have told her she can go somewhere else, that I have nothing to do with insurance problems

  83. I went in to be tested for Covid, tested positive and was seen by a FNP. She looked in my ears and asked a couple of questions. Never listened to my lungs. Told me to go home and treat my symptoms and told me there’s no treatment for Covid. …

  84. Clean, super friendly. Glad I came here and not my sons pcp. A checkup at his doctor takes an easy 2 hours. I was here a little over an hour, but that included a flu test, medicine, a shot, and x rays.

  85. I got in immediately, had a short wait time before I was seen by a provider. The office staff was helpful and seemed knowledgeable when answering my questions. The providers were fast, efficient and completely thorough!

  86. Integrity Urgent Care is amazing. Everyone, and I mean everyone is very kind, professional and empathetic So much so,
    they are my primary care doctor. They make me feel welcome and don’t make fun …

  87. I received good, timely care from everyone on the staff this evening. I cut my hand and needed to have it cared for; have a tetanus shot and determine what follow up care I needed.
    Everyone was so kind and helpful.

  88. Its been a good experience.
    The front desk didn’t know much about the VA.
    The Male Nurse Practitioner was afraid to come near me on my 1st Visit for my Covid test when taking my vital signs.

  89. I had just moved into Athens the day before and was having allergy and sinus problems. I went online and got an early morning appointment. The visit was thorough and fixed my problem. I am very satisfied with Integrity and will use them again if the need arises. Thanks for being there when I needed you.

  90. This place is awesome! Everybody was so nice. They close at 8:00pm. I called at 735pm and I was 25-30 minutes away and they made sure to stay open until I arrived. They got me in and out quick. I would definitely recommend this place to …

  91. This clinic is by far the very best! Every time I have ever went in they have made me and my family perfectly comfortable! Their compassion and love for what they do is obvious! Thank you so much integrity for everything you have done for me and my family!

  92. Was in and out in 20 minutes. Staff is always wonderful and friendly. Front desk was quick & efficient. Meagan was super nice and pleasant. Jennifer listened to me intently. It’s such a great addition to our community.

  93. I found myself in a bind on a Sunday, so thankful they are here and open. The staff was quick to get me in,
    friendly and very professional. I will consider them if I am ever in need and skip my regular doctor. In and out in about 40 minutes or less

  94. Everyone at Integrity Urgent Care was so nice and understanding. I made an appointment online and didn’t have to wait at all. They were very efficient. I would definitely return and recommend to anyone.

  95. GREAT CARE! Had to go in on a Saturday morning. Little bit of a wait, but worth it. I would recommend having somebody to answer the phone because it defaulted to the answering service each time I called. The service or online could not …

  96. Poor customer service, they had no desire to actually treat people, and they seemed too busy with COVID swabs to actually help people in distress. Will not visit again. To add to the issues, they billed me INSTEAD of sending it to my …

  97. The doctor and nurses are very polite and sweet. Any questions I had were answered, they also took their time and explained things. I hardly had a wait time and was in and out pretty quickly. I will definitely use them again. Thank y’all!

  98. I was able to book an online appt with Integrity Urgent Care with ease. I’ve been there a few times and each visit had been pleasant, very professional and I’ve been well taken care of. I would very highly recommend this urgent care to anyone. They treat you with respect and kindness. 😁 …

  99. I have had pleasant experiences here in the past, prior to COVID-19. However, today’s visit made me incredibly uncomfortable. While in the waiting room, another patient came in wearing her mask under her nose, and she looked to possibly …

  100. Super easy to make appointment. And, from the front desk to nurses to Dr. everyone is very sweet and professional!
    Great place to go when you need urgent care without having to go to the ER

  101. I’m completely impressed with this facility. I had an injury for five days. I don’t care for the hospital or medical professionals in Athens. I go to Dallas for my medical needs. I felt this couldn’t wait until I went to Dallas. A friend …

  102. A bit of a long wait, but the clinic was very full and there was only one FNP-C on site. Everyone was very friendly and the service was great. Also very affordable for an urgent care!

  103. I went in at 7:45pm and was out by 8:08pm! The staff was very knowledgeable and friendly. I have been coughing for 4 weeks, taking everything on the market and used Teledoc for a prescription. However, every night would be sleepless due …

  104. My son had a bike wreck and cut his knee. We chose Integrity because it was a fraction of the cost of ER. Was not disappointed! The facility was clean, well organized, friendly, and fast! Will absolutely chose Integrity over ER when possible. Great experience!!

  105. Best urgent care I have EVER been to. They truly put the patients first and they truly care. Quick in and out, and if you’re a cash payer, it’s less expensive than the other clinic in town. I would recommend this urgent care to anyone!

  106. The staff was great. Service was quick. They answered my questions. No complaints at all. I also followed up visit with them with a visit to the local ER for additional testing as they suggested. Glad I did

  107. The staff was very friendly and saw my daughter quickly. The receptionist Sarah was great and checked us in quickly and it was a stress free experience. Definitely recommend this clinic!

  108. My appointment went fast but I got a negative Covid result and I’ve taken two other antigen tests that say I am positive. The doctor said to treat the PCR result as if it were positive. So now I’m confused about how to move forward or how …

  109. Everyone that works in this office has always been very kind and understanding. They have never made me feel rushed like I do when I go to any other doctors office. If I could use them for everything, I would!

  110. I have been to integrity urgent care 3 times. I have been extremely pleased each time. The staff are professional, friendly and helpful. Very short wait time. Clinic is clean and cheerful. I highly recommend integrity urgent care to my friends and coworkers.

  111. I’ve been using this place because my PCP moved there and so I was continuing to get the same care. She is no longer there and I have only had 1 bad experience with a male dr who swore I had Covid and would not check me out. I tested …

  112. Great medical clinic ! Highly recommend and I am a nurse , that would usually find fault or know how things should be done or run, they did everything as it should be. Was only there 28 min including time to fill put my paperwork. Staff was friendly and efficient. will definitely recommend not only my friends and family but my patients.

  113. I was from out of town and staying with friends on the lake. Got real sick Friday night and went to clinic Saturday morning. Was met by three young but proficient faces. Wait time and check in were quick. Jennifer the nurse was wonderful: …

  114. We struck out calling our usual doc’s on-call service, so I made an appointment here online. Was able schedule within 30 minutes on a Sunday! The clinic is clean, appealing inside and the staff were very friendly. Copay was higher than at …

  115. I usually do not go google reviews, but I wanted to do one for this urgent care clinic. I was not feeling well on Saturday and I looked up the urgent care clinics in the area and this is the one that had the best reviews. I do not have …

  116. I would recommend Integrity Urgent Care to anyone. I used the online check-in, and all my information was ready and waiting for me on arrival. I had a very short wait time before I was seen by a doctor (or nurse practitioner). Excellent …

  117. Very kind and attentive staff. Great experience from start to finish. Addressed my issue and explained the healing process moving forward so I don’t feel nervous anymore! Really made me feel completely comfortable. Thanks Integrity Urgent Care!

  118. The staff at Integrity Urgent Care were very friendly and helpful. Lindsey did my exam and made the diagnosis quickly. I really appreciate the getting checked in quickly. Thank you Lindsey, Jose and the front desk ladies!

  119. The staff here are very friendly and they totally understand what they are doing. The facility was very clean and comfortable for all of our needs. My wife and I had to kick ourselves for not going there earlier. Totally loved the staff and our service.

  120. The online registration and booking of my appointment was seamless and easy. I was seen quickly by the nurse and then the doctor. They did not try to do any unnecessary testing or prescribe unnecessary medication. I will definitely go back!

  121. I am very disappointed in this company. They tested my wife as Positive for Covid-19, I am also positive for Covid. There is an approved medication and it is available at Wal-Mart pharmacies. I called the clinic and gave them the name of …

  122. We just moved to Athens, so I dont have a primary doctor yet. My insurance referred me to Integrity, and I am so glad! The staff and medical personnel were so nice and helpful. The wait wasnt bad at all for an urgent care. The PA gave me referrals to general practices and specialists in the area, to get me started. Thank you, IUC!

  123. This was my first time to visit this facility and I was impressed with the quality from beginning to end! I was greeted immediately by a pleasant woman who checked me in and kept me informed and very helpful. The medical staff was excellent and very professional! I appreciate the attention and care and will use this facility again!

  124. Easy to schedule online and they were prompt in getting me back. It was around 30 minutes to be seen by the doctor. He was professional, concerned and caring. I felt he reviewed my symptoms and history thoroughly and provided excellent care in prescribing a line of treatment.

  125. I waited around 10 min in the waiting room. Very quick service. The facility was very clean and smelled even more amazing. The nurse was very kind and listened to exactly what was going on with me. Doctor came in shortly after and was very …

  126. I made an appointment on a Sunday. I was seen at the time I requested. Staff was very friendly, knowledgeable and the facility was very clean. From my appointment time until I was able to pick up an rx was just about an hour. I’d say …

  127. We are from out of town on vacation and I had to take both of my daughters to be seen. One with a sore throat and the other rolled her ankle. The staff was amazing. Very friendly and professional. And we were in and out within a very reasonable time frame. I would definitely recommend this place.

  128. Had an excellent experience when I took my son in this morning. All of the staff was kind and compassionate, they took the time to explain everything to him so he knew exactly what was going on, and helped him feel at ease. There were two …

  129. We decided to try Integrity Urgent Care in Athens as we really didn’t want to drive an hour to our usual place and I have to say that I was extremely impressed with everything from the receptionist to the doctor. The facilities were so …

  130. I started calling the facility at 8:30, Sunday morning, April 11, 2021. The phone was busy until around 12 noon, when someone finally answered. I had been seen on the prior Thursday for a COVID test and wasn’t feeling any better and …

  131. Lindsey was exceptional, very thorough and great bedside manner. I went in for flu symptoms, was tested and came back negative. Lindsey asked if I wanted to do the rapid Covid test and the results were back in less than 15 minutes. I would recommend this facility to everyone!

  132. I had the best experience at this urgent care. Lindsey took the time to listen to me and actually helped me with the problem I came in for. She even made recommendations for further problems I may have. The medical assistant/nurse (I wish I …

  133. I do not recommend this place. I knew by looking at the Dr, if she even was one, that I wasn’t going to like her. I went in for a prescription, she refused, maybe if I was black, she would have? She wanted to prescribe expensive inhaler and …

  134. Great experience other than I made an appt and wasn’t seen for an hour later. No other patients had appts. I don’t mind the wait, but I was expecting to be seen sooner with an appt or else I would not have made one. Otherwise, care was fantastic.

  135. I couldn’t have had a better visit….Went in with what I thought was a dislocated thumb I couldn’t release for over 8 hours. Come to find out i have bigger problems. The Dr was sweet, made sure I was taking care of and helped with a …

  136. **updated review**
    Went from 5 stars to 2 stars because of how they treated my husband at his last visit. The doctor he seen was suppose to call meds in to his pharmacy. He did …

  137. I would have given this a 5 star rating as the front desk ladies were kind and considerate (which can be difficult with an office full of tired, sick and complaining patients) and the medical staff was caring and quick without being too …

  138. Took my daughter this morning. Was in a room within 5 minutes of walking in the door! Very fast and efficient service. Everyone was polite. The doctor sat down and explained in detail what was going on with her and how long it would take her to feel better. We highly recommend!

  139. My appointment was at 4:40 but I arrived at 4:30. Was invited to re-enter at 5. Sat in empty exam room for 10 minutes. Nurse who administered the test was quite competent except she told me my results would be back in 48 hours. Called …

  140. My visit with Integrity Urgent Care was great! The employees and nurses they were professional courteous personable and got me to the back quickly. Just as fast as I got my paperwork done! I will definitely come back here again if needed, hopefully I won’t need to come back here! I definitely recommend them to anybody!

  141. Front office is exceptional. It’s obvious that they care about the patients as soon as they walk in the door. Nurses are wonderful. NP Daniel not so much. He’s not thorough at all and doesn’t want to come near you if you have signs of …

  142. I am pleased with service every time I go. Nurses are kind and personable and Kevin is always friendly. He never dismisses my concerns or rushes through the appointment and always leaves me the option to call if things dont improve. Overall a competent and friendly staff that makes you feel welcome even when you feel crummy.

  143. ALL of the staff were friendly. The sign in process was easy, there was a play area for my daughter, it was very clean and organized. The Doctor was amazing with my 1 year old daughter and the price was great! I would HIGHLY recommend this Urgent Care. There was no wait, so we were in and out within 45 minutes!

  144. My first visit to IUC and it was a great experience. Was welcomed immediately by friendly staff. The office is clean and everyone was very professional. Only waited about 15 minutes to be seen by the nurse and was seen by the PA within 15 minutes. In and out in less than an hour. Would highly recommend.

  145. This has by far been my best experience I have ever had going to any urgent care location. Very clean waiting are super clean rooms . Staff there are very nice and helpful, nurses and doctor we’re very nice and professional. Definitely …

  146. Always a pleasant experience here!! As an RN I like to see how clean the facility is and how knowledgeable the staff is as well. I would recommend this Urgent care if you or one of your family member becomes sick during the weekend.

  147. Long wait time in both front office and while waiting for doctor….but I didn’t know l could have made an appointment so I was a walk-in. Will definitely make appointment next time 😋 Front office clean and ladies very helpful. Nurses kind and very knowledgeable. I would definitely recommend …

  148. I was only there less than an hour.
    I was able to see the doctor who was knowledgeable and caring. He sent in a prescription immediately and it was ready when I got to Canton.
    Definitely recommend this urgent care!

  149. For what seemed like a quick vacation, turned into a trip to the Doctor. But luckily my visit to here was amazing!! The staff here is so sweet and caring. Very knowledgeable and willing to help with anything. I highly recommend this facility. Thanks to them, I’m walking out with a smile (not common when you feel like poop).

  150. Very professional and quick. I made an appointment online and was brought into an exam room and taken care of at that time. For minor conditions I would definitely recommend and return.

  151. The medical assistant that did my TB screening needs to be retrained! She didn’t know what angle the needle was suppose to be at and went deep instead of under the skin. She also didn’t know when I was suppose to return for the reading. The …

  152. I came in with severe pain and they got to me quickly. The staff were all compassionate and professional. Thank you. Anti-inflammatory and other medications have reduced my pain greatly. I will follow up with my PCP. Thank you, Integrity Athens.

  153. I came in with hip pain, I gave them all the information about my lower spine arthritis and bone spurs and sciatic nerve diagnosis. As well as my arthritis in all my large joints. I didn’t injure my hip, it was new pain. My pain can be …

  154. This urgent care is fantastic! The staff is incredibly kind and got me in and out quickly. The facility is very clean and comfortable. Lindsey was an amazing doctor and helped me so much. I went in for a sprained ankle, had x rays done, and was treated in under an hour!

  155. Not happy with this place! I came in with a hurt knee with a constant pain for days and he gave me nothing but an anti inflammatory, no X-ray, no pain pills. My knee was clearly swollen, even the nurse asked if I’ve had an mri on my knee …

  156. I visited Integrity Urgent Care based on the recommendation of a coworker, and was blown away by how pleasant the experience was. The front desk staff was friendly, welcoming, and accommodating, every need I could have seemed readily met. …

  157. Quick and friendly staff and MD. Booked online paperwork online then less than 5 min wait in the waiting room. Very pleased, hopefully I won’t have to come back any more but if so I will definitely use Integrity.

  158. The receptionist was very nice and knowledgeable. I got the paperwork filled out and was put in an exam room. It was quite longer a wait than I had before but it was Sunday afternoon. I will definitely use them again.

  159. Was in and out quickly, took good care of me. Got appt same day. Only problem I had was a lady in waiting room was coughing and sneezing and was obviously sick and had no mask on, wish she would have been told she needed a mask, since she …

  160. Great service, thorough providers who take their time. I took my baby in a few days ago and our NP spent a good 45 mins in the room with us trying his best to accurately diagnose and great my son. I appreciate the attentiveness very much & …

  161. I had an ankle injury that I wasn’t sure if it was a sprain or fracture, so I went to Integrity Urgent Care in Athens. They were friendly, quick, professional, and affordable. I’ll definitely go there again next time I have an urgent care type of issue.

  162. Came in today diagnosed with Covid throat
    Burning temp cough and didn’t give me nothing now 300am up my throat feels like it’s bleeding just unbelievable

  163. Very caring and attentive staff. My only complaint is the wait time. After seeing a nurse we waited 45 minutes before the provider came in. I will say we’ve been there several times and this is the only time that’s happened. They did acknowledge and apologize.

  164. I went to Integrity health due to all of the good reviews I had seen online. I was charged a $110 copay to be seen by their NP on Tuesday. I went in because I had an asthma flareup. The NP literally walked into the room asked me if I had …

  165. I would recommend it a 100% great service awesome beside manners and the nurses and Dr’s are amazing. Was in and out in a timely manner. Waited 10 min and I was already in a room. This is where I would recommend you to go if it’s not a life emergency to the Er. They are just as good or better. Thank you Urgent Care for being the best.

  166. I was charged for a co-pay when I should not have been, I have attempted three times to get a refund from them and twice they told me it was being processed and another time no one has reached back out. Make sure to check with your insurance first to find out your copay as they are probably over charging you!

  167. The process from scheduling the appointment online to arrival and check in is so easy and convenient. Thank you for making this experience quick and easy. All staff from front office to back office was friendly and nice and the facility is super clean!

  168. Appointment availability was great. It was easy, fast and the staff was so nice. The doctor explained everything to me as he was examining me and went through my treatment plan. Very professional and such a better experience than I was expecting.

  169. They were able to see me quickly, even when they were fairly busy. Staff was friendly, doctor was helpful and listened well. Clean facility. Would recommend and will be back!

  170. These guys are amazing! Not only do they have the bonus amenities inherent in all urgent care facilities (ie quick wait times), their customer service is top notch! I use them in conjunction with my primary care manager which is a good …

  171. I went in at the last minute before closing… they were all pleasant and so very nice to me. I will definitely go there again for any medical need they handle. I am uninsured and their price beat everyone by a lot! Highly recommend!

  172. Very friendly staff, and my husband was able to get seen right away to get relief for an eye injury. Enjoyed the complimentary coffee while I waited. Definitely recommend in an emergency situation.

  173. Wait time was minimal, entire staff was friendly and personable, entire process was streamlined and efficient. Thorough triage, assessment was more than acceptable, entire process was completely better than I had experienced in previous …

  174. This place usually good to go to however yesterday I needed go in to covid-19 test. It came back positive. Medical assistant was nice however I told her I have Cystic Fibrosis. I did not see a Dr or p.a. to look at throat cause I am still …

  175. Yes! I would HIGHLY recommend Integrity Urgent Care to a friend! After being turned away from another local urgent care, we tried Integrity. Everyone was SO nice and professional. But, even more importantly, the staff at Integrity truly …

  176. The medical staff here are lovely. They are attentive and polite. I’m giving this location 1 star because every time I’ve had to go they try to empty my wallet with hidden fees that are easily 3-4x the initial cost of what your deductible …

  177. My grandfather was having a common medical emergency and came in to get checked out. Was given a muscle relaxer, ended up in the emergency room with a stroke.
    It could’ve been diagnosed properly. He would be not be in the hospital for the …

  178. They sent my Dad home with muscle relaxers when he was having weakness in his right hand and right leg. He went a week without being diagnosed with a stroke thanks to integrity. Don’t go here with real medical problems.

  179. This place is a joke. I’ve heard from others how bad this place is and can never get to anyone. Today we experienced for ourselves as my wife took my son up there at 11:30 and they told her they couldn’t see my kid until 6pm. My wife had to …

  180. I made my appointment on line, filled out my paperwork. When I got there I just had to check in and be seated. It only took a few minutes I was called back. Within 30 minutes I was leaving after being diagnosed with strep and they called in a prescription to my pharmacy. I definitely recommend them.

  181. Very professional! I was seen very close to my appointment time. Everyone was quick and efficient. They took care of everything and called my prescription in so that it was almost ready when I got there.

  182. My visit was ok. I don’t know if the young lady that saw me is a RN, PA or what. She never said. She was very sweet and tried to make me comfortable but I was not comfortable with her diagnosis and treatment.

  183. I have been to urgent care in Athens twice for two different issues. The staff and DR’s make you feel at ease. You know your in good hands, they take your health issues very seriously. You wait way less than in the ER and your health issues …

  184. The front desk was really nice and efficient. Young lady (cant recall her name) that settled me in exam room was very comforting and reassuring. N.P. Jennifer was great. Took time with and really listened Gave me the treatment I needed. I feel so.much better already. Thank you so much! Highly recommend this urgent care!

  185. Yesterday I visited Integrity Urgent Care in Athens. I made an appointment online, arrived 10 minutes early, as requested, and was greeted immediately. The clinic was clean, the front desk staff was helpful and friendly and the wait was …

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