Interface Security Systems is a leading managed service provider delivering managed network, asset protection monitoring, and business … See more
Read More| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
3773 Corporate Centre Dr, Earth City, MO 63045
Don’t bother pathetic customer service and over priced systems
Horrible customer service. Any issues you have with their system, they can’t help with.
Great technology, smart people and marquee customer list
Great Customer Service team that’s dedicated to providing exceptional service!
YOUR ALARM NOT WORKING?…..NOT THEIR PROBLEM…THEY WILL CALL YOU BACK TO SET AN APPOINTMENT …..when elephants learn to fly
Great security company! I feel so safe with their 24 hour monitoring center
This company never replies to phone calls and it takes months to request help with any matter. do not use this company.
I have had an Interface system for over 10 years. The alarm system and the Interface service provides me with continual peace of mind.
Great customer service. Everyone there is freindly and helpful. Need more call reps like that everywhere. Mrs Shorter did a great job helping sorting my situation out.
Great partner for security and networking solutions! Their security architecture and design engineering teams are top class and they have a culture of great customer service!
I tried to get in touch with Interface to update our system and I could not get through to anyone. I was on hold with the same recording telling me how important my call was but after waiting 30 minutes on hold and never getting to speak to …
One of the few managed service providers who can manage network, firewall, WiFi, voice, burglar alarm system, access control and fire alarm system. No finger pointing if there’s ever a problem because all the services are managed by them.
Interface has its finger on the pulse of the security industry. From what we have experienced, their response time to customer’s requests are second to none. They deliver a superb product and undeniable customer experience. Highly recommended
Very professional customer service with outstanding pricing and security systems that support many types of businesses. There’s isn’t much more you can ask for. Kassie, the manager, was very understanding in helping me move my system even with such strict deadlines.
BUYER BEWARE . . . this company is dishonest! The sales people do not disclose what you are really signing up for. 5 year contract that AUTO RENEWS unless you send a 60 DAY WRITTEN NOTICE to cancel before the 5 years are up! Then you’re …
If I could give no stars I would. Horrible customer service. I have a restraining order against my husband, and he remotely changed the code on our system so I could not arm it. I am listed as an authorized user on the account, so I …
Juan our Technician was a SERVICE SUPERSTAR Ambassador!!! Efficient, Organized, Timely, Knowledgeable and an all around great guy to have a conversation with. Its not often that people go out of there way personally and professionally to connect on a level higher than the Task they are performing.
We have been Interface Customers for a number of years and it has been nothing but trouble. Our system has never really worked properly, all the technicians have been more or less incompetent, and we went three years without the yearly …
This company is difficult to reach. The service is poor and the telephone contact takes hours of time to reach anyone who knows anything! Technicians have tunnel vision and leave other issues unresolved so the process of attaining service …
My company has been a platinum customer with Interface for over twenty years and they USED to be a good company. Never mind the 30 minute waits on hold while you get transferred from department to department, we have a keyless badge system …
We have used Interface for many years at our neighborhood clubhouse. We recently contacted them to upgrade our services. They declined and instead wanted to talk us into newer equipment. We found a company to provide alarm services, video …
DO NOT USE THIS COMPANY FOR YOUR ALARM NEEDS!! YOU HAVE BEEN WARNED!! This company is riddled with incompetence at every level. Just about every interaction with them over the past 3 years has been terrible. From trying to test my alarm …
I’d give less if possible, my store was broke into and the alarm went off hours later when the police arrived, Interface could care less. I’ve paid 5 years completed my contract, although if you dont call them to canceal in a short period …
Local restaurant. Been in business with Interface for three years. Recently had a break-in, and the security system did not sound the alarm. Interface took no responsibility and blamed our maintenance of the system, despite us following the …
I’ve been a customer of this company since 2011. In 2018,I had some construction done at my home requiring a move of one security pad. This one’s need caused a year of chaos. When trying to reinstall, the service people didn’t show twice …
Very professional, knows his job and completed it promptly
My alarm has spent the last month “beeping” about a low smoke detector battery. I fear this nonstop beeping may be affecting my grip on reality. I’ve replaced every battery in the house 3x (per tech support’s only suggestion) with brand new …