Intermountain Hospital is a substance abuse rehabilitation and mental health treatment center located in Boise, Idaho. Our facility … See more
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303 N Allumbaugh St, Boise, ID 83704
My brother recently had a stay here and all he could say was great things about this facility and about your employee Francesca. He said she was the most resourceful, nice and cheerful person working. She truly cares for her patients and …
Was a life changing experience for the better. New Start is a great program, the staff was wonderful, the environment felt safe, and the classes and groups were very informative and helpful.
If someone is looking to get help, please when you go to the hospital and are planning on being committed, request that the hospital sends you to saint alphonses behavioral health unit in Boise or even west valley in Caldwell. …
Incompetent Period
Horrid
jail is better and cleaner!
The food there was trash
Staff was rude about parking.
Rudest place I’ve been to.
they traumatized me and the staff was horrible
Five words, THIS PLACE NEEDS SHUT DOWN.
Too expensive for mental health care, even with insurance.
I got very sick there and got set up for failure.
it’s alright. being there kinda sucks but it really does help.
They didn’t help me not killmyself again
Not a good place. End of story.
The food and Dr. Abossi are the only good things about this hospital…….
Wonderful place
They run the damn place like a boot camp not a treatment center!!
Because of this hospital, I will never go to the ER for these types of issues again.
Send your kid here if you want them to have permanent distrust of medical professionals and the system
If I wanna call someone what would be their code i need? And could it be changed?
My friend went here for hurt in himself and when he came back he said it made him worse and then tried to commit suicide.
The only good thing about this hospital is the teacher… Other than that it is terrible
I felt like I was in jail and dizzy all the time. Didn’t feel I got the help I was expecting.
This place sucks. If Amy and Rachel are there when you go I pray for you
I left here feeling more suicidal than I did coming in. I lied to get out of that situation. It was absolutely awful.
When I was there in june 2016 I had an amazing experience and it helped me a lot of I needed to go back I totally would
I literally had to go to residential treatment after this place because I got so much trauma from being here. This place needs to be shut down, it’s borderline abuse.
It may not seem like it at first but they were a great help and they took good care of me both of the times I was there.
Thsnks so much intermountain hospital!!!
OH MY GOSH THIS MAY SOUND WILD BUT LISTEN TO ME… ME AND A FRIEND OF MINE THOUGHT OF THIS.. SO MOSTLY EVERYONE WAS HAPPY GO LUCKY AND LAUGHING. ESPACIALLY ME AND A CLOSE PEER AND LIKE.. WE LAUGHED A LOT AND ACTED AS IF WE WERE HIGH ON …
They give the upmost care to any patient they receive. They really seem to care about all individuals who enter their programs.
Amazing staff, decent food, and a life changing experience- Wyatt
I would like to thank the staff and the program for aiding my needs. This was a critical time of my life and now have the tools to live a healthy and sober life.
Thank you~
Nurses were awful, and this place made me way worse then I ever was before, I would never recommend sending your child there for “help”
Ask to talk to a family member the nurse was answered the phone and she was rude. If they rude to parents then how what would they treat your child?
The staff and facilities were excellent! I was always treated with the utmost respect and kindness – a truly wonderful experience during an incredibly difficult time! Thank you, all!!
I do not like this place at all I have been trying to call my partner to see how they are doing and I call at times I am supposed then end up getting hung up on
Should’ve believed the google reviews 🙁
This place was absolutely terrible. The staff was awful except for very few. If you go here and Amy and Rachel are still working there I am very sorry for you.
It’s not that bad here. I started to like them towards the ending. Yes majority of them made fun of me. But it’s all good.
This facility is great there all really nice and they care about us they are very helpful and they go out of there way to make sure we are taken care of 🙂 the techs there are amazing and so nice and careing.
Let me just say if you feel suicidal or like u need help they only way this place works is by making u hate life even more when u went in leaving making everything so much better this place is the worst place I have ever been to its …
It was boring and I hate waiting for every hour and minutes on the clock for hour ding for what I want to drink and eat and plus the snacks there’s nothing to do no. T.V. I feel like a depresed lonely patient I hate waiting to use the phone and use a code Just to call and talk to my family.
The Dr. I went to called me a liar. Never going back
Great staff, very knowledgeable and understanding. Would recommend to anyone looking for help.
Disgusting establishment I was forced to go here as a teenager!
From my experience this place is actually there to help…Jeff,Lee, and Ashley did a great job with helping out the patients…Ashley’s a cutie by the way even though she has a boyfriend…lol
I cannot stress enough this place is absolute trash in so many ways. Don’t send anyone there and never go yourself.
They destroy your sanity making you want to die even more than before, the rooms were sad and the kids were suffering in sadness. Ive been there twice, and I am worse than before.
They lie and manipulate….only want to traqualize and cash checks. Won’t feed you when your hungry or listen when upset…don’t dare say this to them or they will lock you away or atleast call the cops. Monsters!!!! Promise that!!!
My loved one needed help and everyone at Intermountain was wonderful. It was a good experience for us all despite the circumstances. Very thankful and would recommend.
VERY EXPENSIVE for families with members suffering with mental illness. (Thousands per day) They MAY do good work in drug rehab, but, in addition to being extremely expensive, Intermountain really does not seem well equipped for patients suffering with onset of mental illness.
This hell hole ruined my freakin life,their staff was horrible and seemed like they were there for the money. They call that place a hospital yet you feel and get treated that it is a prison. For the three weeks I was there it was hell and yet my life still hell because of that place
Wow ,, I live in California and looking for jobs out of state. This is the worst reviews I have ever read. My question is. How come no one ever called and reported. How are they staying open. Someone needs to turn them in
Dont believe this place is about the money? Someone i spent time with in that hell hole was discharged when Intermountain decided they didnt like her parents insurance they booted her out. Even though she was there for suicide. She killed herself 3 days later.
I used to go to Intermountain when I was a teenager and it is one of the best hospital for mental health in Idaho!! All the teens were treated with great respect and groups were good.
This facility was amazing. The staff was awesome Dr. T help me to change how I look at problems. Help by not fighting the program. It will be awesome if you do that. Thank you again.
Love the outpatient program here at Intermountain!
In July, 2015—- Horrible! Little or no counseling. $10,000 debt between hospital, ambulance, and hospital. Felt even more depressed. Hospital worked/adjusted bill some. Too much coloring. Group sessions .. PE type, not counsling at …
They were great! They kept me safe. I didn’t have to participate in any activity I did not wish to participate in. All the staff really cared, even the psychiatrists!
I wish I had read the reviews first and many reviews of this place are conflicting. As I read through though, it seemed that any positive reviews were either about adults in detox or stabilizing treatment for a mental health disorder. Most …
Got my hubby fixed up for meds, but then didn’t fax new meds to pharmacy. So, going on all day with no meds. Thanks Intermountain. Way to stay on top of the game. Then you call to get the situation fixed and the Nursing supervisor …
Worse place and staff. They hanged up on me several times. Instead of taking their time to explain what i really need to do. My brother is not receiving the help he needs. They are not professionals at all. They dont care.
Stayed there for 8months growing up ..not to bad lol wild but not bad….I do miss the staff Belinda find me !! Cali ! What up yo y’all was good people seriously it was 2005 🙄&&&it’s gloria ch***oooppps edit …
Staff was great however Dr. Harrington was not nice and very demanding and belittling which isn’t ok when you are there for help
i was at intermountain for a total of 3.5 weeks over the summer of 2017. i absolutely loved it. it was way better than my home. if i had i choice i would go back again. the staff is amazing. it’s so fun to meet new people and it gets your mind off of real life and helps you grow. i loved intermountain -grace arrington
They told me my problems were stupid and that I didn’t matter, they allowed the girls and boys on one unit, they allowed other patients to have sex, fights that they couldn’t stop, and they aren’t caring. This place was hell. Never allowed outside because the nursing staff “didn’t feel like it”. Nothing about that place is good.
They helped me in my time of need was when I wasn’t able to take care of myself mentally. To all the nursing staff the doctor and a big thanks to Tim you all helped me without any judgement. Thank you so much…
You’re killing my mom. I’m never going to see her again, the medication your giving her gives her side affects that need medication. She was recovering from 20 years of active Chrones disease but smoking and eating marijuana. You’ve taken …
As a local Licensed Professional Counselor with experience as a Drug and Alcohol Counselor, I have referred clients to Intermountain Hospital. The professionals and personel have gone above and beyond to work with me and our clients. I …
Update to my previous post… I am receiving daily phone calls regarding my loved one’s “account”. Soooo they have my phone number for billing but “can’t confirm or deny” presence within the facility??? …
When the staff starts feeling the need to give this place a five star rating, you know it’s bad. Seriously, I’ve been here, and the negative reviews are telling the truth, save yourself another 20+ years of therapy and find another …
In my wife’s own words “I am am more depressed being treated for depression/anxiety while in here than I am outside.” they won’t let her leave. i am very angry with this place. …
Best inpatient I have ever been to, diagnosed me when others could not. Loved my treatment team, and was so helpful that I wanted to stay longer than my treatment called for. Definitely recommend.
I’ve never been here , but I know multiple people who have. My best friend is there currently and I’m honestly terrified of what she might be feeling. She went there one time already for about a week because she has really bad depression …
DO NO I REPEAT DO NOT GO TO THIS HOSPITAL IF YOU VALUE YOUR FREEDOM OR THAT OF YOUR LOVED ONES. My girlfriend went in for a routine med change voluntarily. They deemed her unfit to take care of herself and have been holder against her will …
Facilitated an intervention for a local family we were desperate to get their loved one into a detox facility!! Called Intermountain I was told to take the individual to an ER for medical clearance we did, I told the ER the ultimatum was …
DO NOT EVER ADMIT YOUR ADOLESCENT TO THIS FACILITY!!!!!! I have worked at other adolescent hospitals in the past, and this place is the most poorly run adolescent hospital I have ever seen. My granddaughter was placed here, and after 6 …
I personally thought this facility was awesome, as long as you are willing everything is possible, I had a great experience the staff was mostly friendly and those who may not have been were simply doing their job. I felt safe and comfortable. It is run to keep you busy and on a schedule for reasons.
I was in the girls adolescent part. Some of it was okay, some parts of it were awful. They basically told me at one point that I was lying about the way I felt which isnt true at all. Some of the staff were amazing. Sissi was probably my favorite staff she would listen to me. So it wasn’t horrible but it wasn’t great either
This Hospital is a special place i adore some of the staff Amy, Kadah, Olga, Tracy and of course New jersey Stacy. you guys have worked miracles for me. Im being shipped off to Arkansas on Monday:( but Jesse is awesome his cult is …
AWFUL. Absolutely not the way to go for any kind of psychiatric help. please just go see a legit therapist…save yourself the awful environment, uncaring staff and jail like feeling. I was only there for a couple days, the worst part was …
They don’t help their patients at all, they were out medication to people that didn’t need it, I was in there for depression and they were giving me antipsychotics to help me sleep, which no form of science has proven that it’s a sleep aid. …
I liked the staff and they were rly nice and most of the other kids there were sweet 🥺🥺🥺🥺 I loved the social workers there and most of the group leaders 😁 the food was NASTAYYYYY THO 💀💀💀💀💀 …
Run like a prison. Things have gone downhill since 2016. You are not allowed to even have a spoon. Plastic knives and forks have to be turned in to staff after meals. Zieg Heil! Horrible experience. They took me off my high blood …
I would put less stars but am not allowed, but to be frank, the place is a shitshow. I tried to call in to check on a friend during his visiting hours, the first time I called they asked me to give them his code so I did, they dialed the …
As a patient you have the right to know what medication is being given you. Unless you go to Intermountain Hospital. They have judges in their pocket and you either take whatever medication they give either volunteerly or they force you to take it.
4 years ago. I was committed – I wasn’t in the best place. Gravity wasn’t around. Just spinning
I was suffering from loved ones Death , bad divorce, that someone that said that …
My experience here was terrible. The staff was inconsiderate and rude, was on total lockdown despite being voluntary, food was crap, doctors were rx happy. By the time my 28 long days of rehab was over they had me on 12 different …
went there and they treated me horribly and gave me too strong of medication and they wouldnt feed me sometimes even when i asked for it, none of the activities help and they just make it worse tbh, i could have committed suicide plenty of …
I will make a disclaimer: I was in the adult inpatient care unit. I am not going to sugar coat it. It is like a ‘jail’. You can’t just leave, they give you food and your pills when they are due, they give you your shampoo/toothpaste/ect and …
I have been a few times, when I was 16 and 17. I’m not going to act like they are terrible people because they aren’t. but I also will not lie, it’s basically like a jail, you are locked down almost all the time. You can’t call anyone who …
Was here for 15 days. The medical director graduated from Columbia med school and is the dumbest doctor I’ve ever met. The staff here are Nazis. The “school teacher”, Jesse is a high school dropout living in the ghetto. I’ve noticed a …
Someone I love needed actual help and counseling, and they were met with a “time-out” in a makeshift prison because of this place. 0 stars would be given if possible.
DANGER-IF YOU PLACE YOUR CHILD “UNDER THE CARE OF A PHYSICIAN” YOU CAN NOT HAVE YOUR CHILD BACK UNLESS THE PHYSICIAN ALLOWS IT!!!!!-no matter what anyone tells you. …
I was forced to stay in this hell hole for 72 hours, after a family member became angry with me and wanted to force me out of my house; so they called the police and lied to them, they claimed I had attempted to kill myself with a …
I’ve had to stay three times. The nurses were always lovely, all staff was, the food was good and the rooms comfortable. Thanks for taking care of me when I needed it the most!
My brother and I were supposes to be admitted at the same time to the adolescence ward. He did not get admitted and I did but they had a med list for both of us. They gave me my meds (hydroxozen and prazosen) AND HIS MEDS (a depression and …
This was the most horrific, traumatic experience I have ever had. I was admitted due to severe depression. I was dehumanized and treated like absolute garbage. I left this facility never having been more suicidal. I am a million times worse …
My family member went into their New Start program. The nurses were nice but the food was poor.
I think people may come in thinking detox and or rehab isnt structured, I say this because I have genuinely benefitted from being able to detox and stayed longer than I planned because I felt cared for and learned more about myself than I …
not going to lie i hated this place. instead of making me feel loved and not wanting to harm myself, it made me feel like i was in a boot camp. We were looked down on sometimes and even yelled at for being loud. it made me feel worse everyday, i was so glad to leave. they didn’t help people they make it worse.
They aren’t very good at hiding their true intentions, and that’s to hold you for ransom till you can no longer afford to be there. They tried to convince me they care, it’s written all over them, the way they look at you, the way they talk …
The staff is very mean and shrill to you. They treat you like a sex slave by making you take off all your clothes so they can do skin checks every three days. I felt like I was in a abusive environment while I was there several times back …
In April My 17 year old son spent 21 days in Intermountain Hospital. The 5 stars I just gave for this review come from the bottom of my grateful heart. My son needed immediate help for drug abuse and mental instability. From the moment we …
In my opinion the place was very helpful given the right mindset. There were small things that should be changed, but nothing severe. The facility was a bit dirty and some of the staff can be hard to work with. But for most part it was a …
Horrible place. Look at how they only respond to the positive feedback rather than addressing those upset with their services to find out how they can better care for their patients. The abuse and malpractice that occurred in this hole when …
I was put in this place because of pregnancy related depression that was made worse by them. They took all but my shoes and underwear, so I had to wear paper scrubs for over 24 hours. I had to pretend to be doing all they wanted just to get …
NOT RECOMMEND This place definitely keeps you physically safe because they don’t have anything that can cause you harm. BUT OTHER THEN THAT, the staff doesn’t give a s*** about you. They are way too focused on getting their own paper work …
I was there for only a week and like some have said, I came out with PTSD. They didn’t help. I told my mother I didn’t want to go because they would shove pills down my throat. She said they wouldn’t. First day. “Take this, it’ll make you …
They need to train the horrible very unprofessional excuse of a nurse they have working in the er. Simply asking for help as I was in so much pain it became unbearable and I cried to her asking to please see what could be done. She turned …
Staff did not allow me to speak with a hospital social worker or anyone helpful to give any information on helping someone apply for Medicaid who was on an involuntary hold. If staff could not simply refer me to the Health and Welfare …
The food could be compared to prison food. The staff treated us like we were prisoners, not patients. We all called the place boot camp. The only things we could look forward to in the day were rec therapy, free time, and room time. The …
I was being treated for a specific reason not suicide. That being said my roommate was suicidal wow know stress there. Not to mention the nurse was hitting on the men in treatment had a extremely foul mouth to appear cool to …
The profound knowledge the professional team has in treating depression and mental illness is phenomenal I received the best of care from the psychiatrist, nurses and social workers there. The activities and educational information given to …
The workers treat their patients horribly. They never return calls. When you talk to an employee they never have any answers to any questions. Its filthy dirty and disgusting. So much more too list. State needs to step in and clean house or SHUT it DOWN. I HIGLEY RECOMMEND COTTONWOOD IN MERIDIAN. This is from a concerned parent.
I went here voluntarily on advice of psychiatrist when I decided to go cold turkey off a benzodiazepine that they had prescribed. I had already been off it 24+ hours but she scared me in to thinking I would end up having a stroke or seizure …
I feel like I was pushed out the door of the out patient center.(IOP) All being said, most of the people who work here do care a lot about you. Truth being I think they are short handed, not having time to get with everyone. Also, there is the nurses that are under paid. They losed a lot of their staff because of this.
I thought it helped a lot grate people in the Boise Idaho one. I’m still in parts of their program because I love it so much.
They really are great people. …
Do NOT go here, I regret trusting them, and i’ll tell you why. I’ve been out of the hospital for about 9 hours now, and i’m still feeling the effects from being in there. …
When your ready, your ready. I’d give it 1,000 of I could. Staff was very polite and down to earth and never talked down on my stay here
Voluntarily admitted myself back in 2006….Yes, that’s over ten years ago. The psychologist was dead set on diagnosing me with bipolar. Also, I was forced to have skin checks, take medication that made me sleep all the time, staff …
Intermountain and the wonderful, kind, professional staff, saved me from a very bleak outcome and future. The TLC and attentiveness as well as the comrodery with the patients helped pull me out of a severe depressions with suicidal …
I was admitted here (to the minors area) in 2016 after an attempted suicide, and if I’m honest, I don’t feel this place was very helpful to me. It functions as an addiction recovery center as well as a mental hospital and that seems to …
I would really love to give this place no stars at all, but since that is not possible here is the dirt on inter-mountain hospital: …
I don’t recommend this place to anyone with children. The website and the staff might seem nice, but they only act nice; They treat the children like harvest animals. If they do something wrong they get punished and put in isolation. No …
This place is the least professional place on earth. I’ve spent two months trying to get ahold of someone for a specific problem and each and every time they directed my call to an answering machine that stated they’d call me back, never …
I have to say it was awful the 3 1/2 months they kept my daughter there I didn’t get to see her doctor who diagnosed her not even one time ! The staff wouldn’t share anything with me about my daughter and always said she was in meetings …
A company that doest know abou HIV – The stay gave Noting to unaffected. They finally after hours of asking for help make you be in chance and have a nurse get it. In which she store the other medication
So they don’t care if you’re HIV or not just the money
I was hospitalized in the journeys program in September of 2016. I’m reading the other reviews and a lot of people were saying it is bad and Its not. One of the things I liked about it was it was kind of an escape of reality for a bit, but …
Where do I even begin? I’ll start with the fact that I will speak directly of my own experience at Intermountain. In June of 2020, I wanted to detox from heroin, and was interested in trying to be admitted to a program longer than what …
I’ve been reading user comments from the past six months or so ago and I’m astonished. Twice I was a patient there in 2013 and 2016 and my experiences were excellent. The staff and I got along famously (even made me a cake on my birthday …
Absolutely useless. Got admitted here in July 2020 and they did absolutely nothing that helped me. They did not give me a medication I needed to take daily that I was prescribed before being admitted for over 48 hours. On top of that, I had …
Please do not send anyone you care about here. It’s basically set up like jail. I don’t know how anyone could consider this environment suitable for anyone with mental health issues. Even the waiting room was disgusting and clearly not …
As an ER doctor I often try to get people admitted to a psychiatric hospital. Intermountain Hospital is literally one of the WORST options I have ever experienced in the 4 states I have practiced in. please do not allow any of your loved …
I have gained beyond words in the outpatient program. I am forever grateful.
I was in treatment during September of 2018. It’s been about five months since then and I still cannot get over the level of disrespect and sorrow this place has given me (and many other patients). The review section for this facility may …
Update with one star: I followed the owners instructions and submitted my complaint to intermountain. I had someone reach out to me today. All he did was want to argue with me about my experience. He kept asking me what I wanted him to do? …
This place worsened my PTSD. The staff were mostly awful. There were 2 decent ones. I was in for benzodiazepine withdrawal. The emotional pain endured there was awful. The PTSD has actually made me a lot worse. I didn’t get food mostly and …
DO NOT COME HERE IF YOU NEED HELP WITH ADDICTION. I have filed my complaint through DHW. YOU SHOULD TOO. My husband was thrown out after “completing detox” however he was supposed to detox and stay for the 28 day program. After Supposedly …
The most unprofessional establishment I have ever encountered! The check in process took 3 hours for my mom!! The check in nurse was so unprofessional and was so unkind. She should have been fired for the way she treated my mom but she …
My counselor was the best ŕeally truly wanting to help along with the rest of the staff
I came here back in 2014. I was treated very poorly and the staff didn’t seem to care at all about me, my life, or making me a healthier and happier member of society. I came out and spiraled out of control again. There was no follow-ups or …
I felt like I was lied to from the very beginning. The original assessment for admittance was never an assessment, everyone was calling it admissions from the moment we walked in when it was only supposed to be an assessment. It was like …
I was at a very dark place when I went in. I immediately was greeted eith positivity by the AWESOME techs they have here. It was easy to socialize and I was encouraged to talk with the other patients. I overall benefited from my …
This place sure did help me. One thing that was not the best was that some of the nurses did talk negatively about the in-patients, that was really it as I stayed there. I loved the therapy groups, and most of the staff were amazing while i stayed there. Thank-you!!
The doctors are great but you rarely get an actual doctor. The Physicians assistants I encountered can only be considered incompetent. The Physician assistants are pretentious. And the entirety of the staff seems to be suffering from the …
Survived this place, a nurse named Patty helped me get out by finally convincing the insurance company doing my eval that I wasn’t sick just in fact grieving (my father killed himself three months prior in my shower and I found his body) …
I will leave a very detailed review on why to not send your children here.
I think it’s been a good time to review this place now. My daughter was admitted …
This place is a disgrace to the mental and behavioral health profession. My child was hospitalized here for 2 weeks and they did nothing to help him or provide him with a “therapeutic environment” as they casually say on their website. …
Very very very terrible. Rooms were so depressing and the walls were BEIGE! I went through many panic attacks and no one helped. I was on the phone for 4 minutes and the nurse Amy got mad and told me to get off the phone and that I can’t be …
Horrid. DO NOT SEND ANYONE HERE. I was here a couple times a few years back on the adolescent unit and it was absolutely disgraceful. Horrible food, patients having mental breakdowns and staff not helping them. Overmedicating by doctors. …
I had to stay in intermountain for 8 day those where literally the worst days of my life every time I would have a break down or a panic attack they would send me to my room and offer me sleeping meds. They threatened me many time that I …
I have been going to IOP for almost 4months the classes are very beneficial and the staff is amazing. I’m glad I chose to go there instead of elsewhere.
As a parent of a child who was seen there and was in the journeys unit I have nothing good to say about this place. The staff is extremely unhelpful they assume what you’re calling about and are unwilling to listen to you . if I could give this a negative star I would
I was just there on thursday to visit my doughter. who is there for intensive treatment. I was denied a visit over a bottle of water. so I asked to speak to some one. I was then escort off unit infront of my doughter. I was asked to wait …
My loved one went here and was sent home after 30 days. She loved it there and did well while there. She was not ready to leave and said so. We knew she was not ready and told the staff she was not ready. They sent her home….we assume …
I have never personally been here. However I called to assist in getting a pt to their appointment and they didn’t seem to care. I have also heard really questionable stories from former employees. Idaho deserves better. Famlies deserve …
i was admitted there about 3 months ago and discharged a week later, while i was there i had the most terrible time. the staff where all rude and no help at all. i also had a bag of shower stuff brought to me but i never received it and …
Spent 10 days in the journey’s unit (kids)
And I got all I needed. I met great people and got the help I went there for. Food was alright and the staff are (mostly) nice except Jesse, the teacher. My …
After reading a lot of negative reviews of Intermountain, I’m gonna say this: I think people need to state which part of the hospital they are reviewing, because there’s a lot to it. I learned this after talking to the one of the nurses. …
I would like to thank Rob,MO, Ryan, and Heather for everything they do to help me, from checking up on me everyday to making groups exciting and enjoyable, thanks so much.
I was admitted into an adolescent unit in 2017, and truly believe that one star is generous.
During my stay, I was harassed and berated by staff members, as well as just …
Like everyone else that gave a review my family wishes that there was a zero star. Trash talking staff, lies about policy before turning self in for mental care, better conditions in jail; you have rights that are followed in jail, no …
I was just discharged yesterday after completing the 21 day program at New Start. I cannot stress enough how wonderful the staff was. From the techs and nursing staff to the people who lead our groups. Miss Dawn and Steve the social workers …
First only a few amazing caring staff members . Understaffed? Didn’t seem so .I saw a lot of staff doing there own thing ,ie on their cells or making those in need wait while staff carried on conversations . Many people not reading the hand …
My stay was fairly brief, in February of 2022. 3 nights, four days.
I was an inpatient at St. Al’s the month before, 6 days, 5 nights. I compare the two places somewhat in this review. …
This place made a huge mistake by hiring Brenda in HR. She is the cruelest nastiest woman ever . They need to have someone kinder in office, she ruined the hospital and should be replaced with someone that isn’t such a wicked witch that …
I just got out and I must say I had a decent experience and made friends. If you feel hopeless this is the place to go. You won’t regret your decision as long as you go with the program. Kudos and a shout out to Nurse Rhonda C.! She’s the …
I was in for about a week I had just had surgery on my leg a couple weeks prior and was depressed as anyone would be not being able to do things normally when I got there they took away my crutches and made me sit in a wheel chair. They …
The switchboard operator is the nastiness person I have ever dealt with over the phone. Unbelievable! If you hate your job sister and have a hard time dealing with family and friends who are trying to get through to their loved ones..leave! …
My comments relate to Intermountain’s Adolescent Intensive Outpatient Program…and they come from a father’s perspective. My son participated in that program for 7 weeks following an inpatient discharge. He had been inpatient for 14 …
This place is highly unprofessional, rude and care nothing for patients or patient family members. They work very very hard to keep patients from there family at all cost. The nursing staff and nursing supervisor need to be seriously …
I liked Karis, but they force you to get shot of abilify when I didn’t want it. It feels like jail there. I was committed and wanted to have a worship leader sing there and I got my pastor to come and pray for me. They have a married couple …
This review is for IOP and PHP outpatient programs, not the hospital itself. First place that I’ve ever been that is doing everything to treat mental illness and substance abuse as it should be. Finally found a treatment program that is …
it’s shambolic that staff are contacting reviewers & asking them to “please [only] follow up the complaint in house”. Oversight is not done “in house”. Changes to Idaho’s mental health facilities needs 100% overhaul & restructuring, & we …
Was in for a few days and my personal property that I came in with was damaged. My shoelace was ripped by someone who works there. They will try to force you to draw blood claiming it is highly encouraged even if you refuse once. I was …
I’ve currently been attending the Intensive Outpatient Program at Intermountain hospital. This program has helped me tremendously stay on track with my sobriety. The good thing about this place is the staff makes you feel safe and are knowledgeable about the topics they present.
Thank you to all the staff at Outpatient (IMH) for creating a caring and safe environment. Outpatient has enabled me to think about the cycles I am repeating and gives me the tools to reflect and manage my emotions in a healthier way. When …