Hopefully they replace their office manager soon. Liza was extremely rude and in a place with hundreds of choices for doctors I’m not sure how this place is still in business. I saw one doctor there who was clueless and spent the whole time checking her phone and watch.
Probably hands down the worst medical (not even sure if it can be called that) office I have ever been to. They are only paper based meaning nothing is tracked, tests are never read (I had to get results myself and figure out what they …
This place is a joke. They set up an appointment and when we got there they wouldn’t see my wife because she had Medicare and Medicaid insurance.
They practice shady business. They are rude and unpredictable. Stay away..
I was looking for a personable and not chaotic MD office after a horrible experience at Dignity. I had a great experience here for my first visit – everyone was super helpful and the Dr. Johns was very caring and nice. Would absolutely recommend.
Best doctors I’ve ever had in my life. One thing is when you go in for a visit they check everything they don’t try to turn a burn just to take your money. first doctors office I’ve been to where I feel like they actually care about me and my well being.
I was a first time patient here today and was extremely impressed by not just the doctor (Dr Johns) but the entire staff. Everyone from the front desk, to the technicians, and checkout staff were extremely motivated to make the experience …
I had an 8AM appointment with Doctor Johns on 9/19/19. On the way I encountered an accident on the freeway and instead of a 30 minute drive it took me almost an hour. At 8AM I was still about 10 minutes away from the doctor’s office. As a …
Office staff, especially Liza and Alicia have clearly never worked in a customer service or experience role. Both have been incredibly rude when it comes to scheduling and requests for appointments. Liza is the worst! Specifically- she …
I didn’t have to wait at all in the waiting room after I finished filling out my paperwork. It was wonderful!! Dr Laura O’Malley was friendly and kind. She asked good questions and got to the bottom of things. The blood work was easy and …
After calling to say I would be about 10 min late and then running into traffic , I arrived at the office 15 min late and would not be seen because “ I totally missed my appointment”. How many times have I been kept waiting in a doctors …
This is a medical business NOT a medical practice. If you are sick and need to see your Dr it will never happen. You will set an appointment with your Dr and then when you arrive they will pawn you off in a Physicians Assistant or a Nurse …
One of the worse places to go.Docs are personable and professional but office staff is trained to be unprofessional.
Unnecessarily ask for visits to go over labs in person when the world is trained …
After thirteen years of going here I fell very ill . After many tests and appts no help. I was dismissed as a patient and left sick and no help. Very cold Drs. When your sick you can’t be left to find elsewhere all Drs booked out. I’ve …
Doctors and PAs are good once you get in front of them, but this place is jam packed so good luck getting an appointment within a reasonable amount of time. Also I showed up 8 minutes late once and was denied my appointment. I was told to …
If I could give this place zero I would. Not only is their staff unprofessional but extremely rude!!!! Talked to Marlene or Darlene whatever her name is doesn’t even matter since she is clueless…in the billing department and swiftly tried …
I was 7 mins late for a new patient appointment and they turned me away. I was caught behind a train coming from the airport. Mom with three kids here – thanks for the help. Also, talked with the office manager wouldn’t help. Don’t see if you like to be treated with a little bit of genuine compassion.
I have been going to IMA for several years. Dr O’Malley was my PCP. I’m sad to say that over the last few years the level of care has had me scratching my head wondering what has happened to this place?! Even prior to the pandemic I felt …
I’ve been going to IMA for about three years. I scheduled an appointment today because I had an infection that I needed to have treated. My appointment was scheduled for 11:45. Traffic was heavier than I anticipated and I arrived at 11:55. …
Hopefully they replace their office manager soon. Liza was extremely rude and in a place with hundreds of choices for doctors I’m not sure how this place is still in business. I saw one doctor there who was clueless and spent the whole time checking her phone and watch.
Probably hands down the worst medical (not even sure if it can be called that) office I have ever been to. They are only paper based meaning nothing is tracked, tests are never read (I had to get results myself and figure out what they …
Dr Agnone is the best! Always caring and thorough.
The very best! The team is friendly, kind, and thoughtful.
My Dr. Is here also the Cardinals team Drs are Here. The staff is friendly.
Dr. Laura O’Malley is the bees knees. Personable and intelligent, the best kind of doctor!
This office is running very efficiently in spite of the virus. Everyone is observing good practices and you get in and out quickly and easily.
Dr. O’Mallory is the best! She’s so sweet and kind and listens to you. I feel like I’m in good hands here.
Great team, treated our family for years. Love em.
This place is a joke. They set up an appointment and when we got there they wouldn’t see my wife because she had Medicare and Medicaid insurance.
They practice shady business. They are rude and unpredictable. Stay away..
I was looking for a personable and not chaotic MD office after a horrible experience at Dignity. I had a great experience here for my first visit – everyone was super helpful and the Dr. Johns was very caring and nice. Would absolutely recommend.
Best doctors I’ve ever had in my life. One thing is when you go in for a visit they check everything they don’t try to turn a burn just to take your money. first doctors office I’ve been to where I feel like they actually care about me and my well being.
I was a first time patient here today and was extremely impressed by not just the doctor (Dr Johns) but the entire staff. Everyone from the front desk, to the technicians, and checkout staff were extremely motivated to make the experience …
I had an 8AM appointment with Doctor Johns on 9/19/19. On the way I encountered an accident on the freeway and instead of a 30 minute drive it took me almost an hour. At 8AM I was still about 10 minutes away from the doctor’s office. As a …
Office staff, especially Liza and Alicia have clearly never worked in a customer service or experience role. Both have been incredibly rude when it comes to scheduling and requests for appointments. Liza is the worst! Specifically- she …
I didn’t have to wait at all in the waiting room after I finished filling out my paperwork. It was wonderful!! Dr Laura O’Malley was friendly and kind. She asked good questions and got to the bottom of things. The blood work was easy and …
After calling to say I would be about 10 min late and then running into traffic , I arrived at the office 15 min late and would not be seen because “ I totally missed my appointment”. How many times have I been kept waiting in a doctors …
This is a medical business NOT a medical practice. If you are sick and need to see your Dr it will never happen. You will set an appointment with your Dr and then when you arrive they will pawn you off in a Physicians Assistant or a Nurse …
One of the worse places to go.Docs are personable and professional but office staff is trained to be unprofessional.
Unnecessarily ask for visits to go over labs in person when the world is trained …
After thirteen years of going here I fell very ill . After many tests and appts no help. I was dismissed as a patient and left sick and no help. Very cold Drs. When your sick you can’t be left to find elsewhere all Drs booked out. I’ve …
Doctors and PAs are good once you get in front of them, but this place is jam packed so good luck getting an appointment within a reasonable amount of time. Also I showed up 8 minutes late once and was denied my appointment. I was told to …
If I could give this place zero I would. Not only is their staff unprofessional but extremely rude!!!! Talked to Marlene or Darlene whatever her name is doesn’t even matter since she is clueless…in the billing department and swiftly tried …
I was 7 mins late for a new patient appointment and they turned me away. I was caught behind a train coming from the airport. Mom with three kids here – thanks for the help. Also, talked with the office manager wouldn’t help. Don’t see if you like to be treated with a little bit of genuine compassion.
Dr. Nebelsieck has been my primary care doctor for several years now. He is a great doc and has a calm confident demeanor. I would highly recommend.
I have been going to IMA for several years. Dr O’Malley was my PCP. I’m sad to say that over the last few years the level of care has had me scratching my head wondering what has happened to this place?! Even prior to the pandemic I felt …
I’ve been going to IMA for about three years. I scheduled an appointment today because I had an infection that I needed to have treated. My appointment was scheduled for 11:45. Traffic was heavier than I anticipated and I arrived at 11:55. …