Your driver was considerate, communicative, friendly, and showed up just as my tank was about to run out. When I have a problem with Amerigas it’s because of Administration overcharging me. I have to keep an eye open to avoid being gyped and almost went with another company because of it. Still watching…
Terrible customer service. I had to leave multi messages over multi days to get a call back. After speaking with manager it turns out the office staff gives out bad/wrong information. I will not be using this company, ever!
I called and got some automated system and when a real person finally answered…they only could speak broken English at best.
Not American Gas will NOT get my business!
Horrible customer service since you can no longer speak to someone in local office. Do not recommend!!! They use to be great, but not worth it. Go with someone else.
Employees are friendly and professional. Prices are good and the fact I never need to set an appointment and they show up every month to top off is awesome.
I have called for weeks now trying to get propane delievered. I have sat on hold for 45min just to be disconnected every time!!! No local office!? Even calling the emergency line disconnects me!???? Its thanksgiving this week!!! NO PROPANE NO HEAT NO HOT WATER NO COOKING STOVE!!!
I google..call a local phone #..get a phone tree..the person answering is not local at all..go to the business/nobone there..survey results..your phone # is NO GOOD!!!!
way better when it was Interstate, all I want to do is talk with someone in the local office, they used to know you by name.
One hour on the phone with amerigas phone tree and got NOWHERE …
Went to get 2 Propane tanks refilled as I always do almost every week and they told me that they are not filling tanks for the season? Isn’t that your business to fill propane tanks? I asked why and they said that the refill dock is closed for the winter. This does not make sense to me.
Not very happy with my commercial account gas has been leaking for a long time now thank god we had to do some construction and notice been going on for years and no ones done anything about it more to this story not going in detail but switching over to another company.
Seems there are others having the same issue that I am..TERRIBLE SERVICE. Can’t get anyone on the phone that knows anything. We have been out of gas for 4 days…NO HEAT…
Specifically the personal service that Mike provides when he arrives to fill up our tank. He has provided great service in the fact that we do not even come close to running out of propane despite our unpredictable usage in our out of the way, challenging to access location. Thank you for the extra efforts!
Crappy company. Long story but the short of it is. My folks paid their bill. No gas delivered. They live in North Idaho where its cold. I still have 3 siblings at home. Who are now cold because a company wants to lie cheat and be lazy. …
I guess I should’ve read the reviews. Web says they’re open to 430 but when I arrived at 420 they are all closed up with a notice on the door that they are no longer available at this location. 😢 …
We are so impressed with everyone who has assisted us at Northern Energy in Sagle, ID. From the first call to delivery! Very friendly, caring and genuine 😊 Easy account set-up too. I love how our account is easily accessible and we can make …
This place is awful. A big national hotline that doesn’t work and just frustrates you. Go with north Idaho propane. It took two weeks just to get them out to the house. (I had no heat) I was told they would be at the house at 9:00- then …
Horrible customer service. I am simply trying to pay a bull, but the Amerigas ticket is in the prior owner’s name. As a result, they have already created an account online so I cannot make an account to pay. I’ve tried calling multiple …
Now that this company no longer does anything but fill tanks and not talk to customers. The customer service is horrible. When you call the local post falls number, it routes you to a national call center somewhere far far away. They can’t …
Can’t even talk to a human on the phone it’s an answering service and we all know how well those work….trying to order a tank for shop….super lame….call a place where you can talk to an actual human
I need to have a 7 gal propane cylinder recertification done. Online says they open at 7:30 am, it is now 8:30 am and no one is here in the office. This is a big disappointment to me since I use these 7 gal tanks for heat and the heater …
I have been with this company for 44 years. Good service until they closed the local office. Been trying to get a service tech for almost 2 months. They locked the tank and I need it opened
Having to use a call center that knows absolutely nothing is terrible. Been on an “Emergency” Delivery for 5 days now, will be out of heat, hot water, and cooking tomorrow. Company still can’t figure out how to get the order dispatched.
AmeriGas has always been a great company to work with. They are friendly with great customer service. I really love the feature of being able to not only order my propane online, but be able to pay it online as well. This is a great thing …
I have experienced the worst costume service and unethical practices with Amerigas, compared with any other commercial service business in Spokane Washington. I have been lied too 6 times via telephone. Over charged for non services. …
Criminal, 6 weeks ago I paid $800 for propane fir my 84 year old mother. She is out. Supposedly 182 gallons were put in and everything was checked out. Now I have to pay an additional $1200 to have emergency fill and check up. Of course it the weekend and no one cares are can help. Worst experience ever.
Can’t even call local office one block from me. Corporate national call center?….useless. Lose your appreciation for locals…..lose local business. Goodbye!
Amerigas provides the worst service. I could never get through when I had a question. Also, I recently called, March 2022, to get a quote on propane and they wanted to charge me $4.63 per gallon!!!! So, I called around and found a …
This company is so cruel. I put in an order to have my propane tank refilled on December 30. I keep being told they are coming tomorrow. Tomorrow comes and they tell me the same thing again. Like many others on this review list I am now out …
On a keep filled service, have been asking for propane since dec.28,2021. Started out your scheduled next Thursday, next Thursday never came. After being put on emergency status and escalating to be filled up within 24 hours, the 24 hour …
The customer service is terrible. I ran out of propane for my home, that is on a keep full service, two days ago. Propane runs my heat and my hot water, I was supposed to get a delivery yesterday, no call, no show, no propane. I called …
The worst. We became customers January 2022. We signed up as new customers and the next day they transferred the prior owners account balance of nearly $1100 to me and charged my card. These charges are from a month prior to us owning the …
I have been out of propane for 8 days and had to put my kids in a hotel my pipes are frozen NO HEAT, NO HOT WATER! I have called numerous times and been told verbally and via email from January 13th 2020 to current that I would have propane …
Would not recommend this as a gas service. I’m on the “Auto fill up program” and have had to call in on multiple different times of the year to get filled because I was lower then 10%. This recent one I checked my account and noticed on …
Worst service ever!!! They shouldn’t have closed the local office. All calls get routed out of the US. If you lease their tanks, you are stuck with them. I’m buying new tanks ASAP. To make things worse, they are quoting me 3.57 per gallon …
My propane tank ran dry last week. It’s supposed to be on auto fill. I called the company to schedule a delivery and spent 25 minutes on the phone with a very pleasant woman from out of state who had no idea how to schedule a delivery for …
Worst company I’ve ever experienced! Our service was great from our previous company until they were bought out by Amerigas. Most of our home is propane heat and we are located in the Northwest where the winters can be long and cold. …
Twice in a row my delivery gets completely missed and we are about to run out of propane again. Last time I had another, company fill us up in the interim- delivery was several weeks late. There is no way to reach the local Amerigas office …
Same poor service and bad information for me. Opted for a keep-fill plan only to discover nobody pays attention to filling my tank. Trying to coordinate in the middle of winter (or early spring) getting a fill is like communicating with …
We ran out of propane on a Sunday night. Called the company Monday morning and they said they would be out in 24 hours. We called every day until Friday. Each day they said it would be 24 hours. We had no heat, no stove, dishwasher, hot …
I’ve gotten my propane from the same folks for years. I don’t know what has happened over the last couple of years but I can never reach anyone at the local office anymore. It’s always some nationalized call center that can’t tell me …
WARNING DO NOT SIGN UP WITH THEM!! Update, they won’t bring me propane so now I have to shut my restaurant down this weekend which is prime rib weekend, will lose thousands of dollars, under no circumstances sign up with them! I need to sue …
This is the worst company for customer service. I would not even give them a one star but I was forced to in order to post my review. In reality, I would rate the company a -5. I have called the company on multiple occasions to have my …
Despite having their “Keep Full” program and paying them monthly, they have twice let my propane tank go empty, both times occurring in the winter. The last occurred December 2021 while we were away on vacation. It turned out that they …
I placed an order on their website to obtain a seasonal discount. My receipts for the 2 tank s to be filled reflected the correct price. shortly before delivery, I got a text that the large tank order had been cancelled, and the small tank …
If I could have given this company no stars I would have. Have called 3 times. All calls now forwarded to somewhere not local, possibly overseas. Issues never resolved and no propane yet after a month of calls. Pulling tank and going with another.
The worst!!!!!!! Had them for years when they were Interstate Gas and were great deliver every 3 months now haven’t been fill up for 9, called and was promised 24 hour fill service going on 4 days now!!!!!!!!
Spoke with Karlene and she was very efficient and understood my billing problem and did not have to repeat my problem because she knew exactly how to remedy the billing problem and I appreciate that emmensly. It’s nice to speak with someone other than an immigrant.
If i could give them 0 stars I would. I have neighbors who have prepaid and are waiting over a few weeks after asking for a fill and they haven’t come out. A lot of people are having the same issues. Don’t use this company! Issues Arrow!
WORST CUSTOMER SERVICE EVER!!! Delivery does not happen when they give a date !! When you call you can NEVER talk to ANYONE THAT CAN SPEAK ENGLISH !!!! Found propane way cheaper. Customer service is RUDE!!!! No Star rating doesn’t deserve a START!!!
It’s the middle of winter and we live in the mountains and we were running out of propane. We had been scheduled for delivery for a few months but the mountain roads were too snowy to make it up. We were starting to get desperate as we were …
They charge double what the competition charges and when you call to get an explanation you are routed to a call center in India where they are polite but run you in bureaucratic circles. …
We have been out of propane for 3 days. Phoned America gas. They informed us that we had 13% left. NO, we have 0. No heat, no hot water. No stove/oven. It’s currently 16 degrees at our home. When we phone the Post falls office we are …
This company is useless! DO NOT GET AMERIGAS. I requested a delivery over 3 weeks ago and sit without propane. We use propane as our primary heat source, for cooking and hot water. I’ve called daily asking for delivery updates and get no …
Easily the worst company to deal with. We ordered the expedited shipping as it was an emergency service and paid the extra $300 and they said it’ll be delivered the day of. Then they said 24 hours. They’ve been saying “today” going on the …
No longer have local customer service so if you run out of propane in the middle of winter when you are already in the keep full account (my tank has been emptied twice in 3 months), you can’t get any answers other than they will deliver it …
My 91 and 89 year old parents live in Viola, Idaho and have been requesting a propane tank refill for well over a week. They have prepaid for their propane and have been repeatedly told they would have their tank filled within 24 hours. …
Would post negative stars if possible. We recently moved into a new home that has a leased tank on our property (fueling the furnace and water heater). We took possession of the home during the holiday and had to wait until Monday to get …
I would post a ZERO if it was possible to do so! Nothing but broken promises and lies from this company! Customer service is off shore and you NEVER get what is promised to you. Local delivery guy is awesome though.
My propane tanks are on auto delivery, yet they haven’t delivered since July. The tank went dry on the 20th of December. I called repeated and kept getting a mechanical voice. Twice I called and was on hold for an hour and a half, then …
I am so upset with this company! Supposedly my parents 500 gallon tank was auto filled December 1st. Yesterday the tank is empty! No heat and middle of winter! They are 84 and 82 years old! …
Without a doubt the worst company I ever had to deal with! I recently purchased a house and the level of the propane was down to about 5% when I took ownership, (in the middle of December) they told me I can expect a delivery within 24 to …
Again this winter, Amerigas online portal is unable to give accurate delivery dates. Thankfully this year, instead of being a month late, the delivery was only a week late. Delivery drivers are always great to talk to and proficient in their task and if it wasn’t for them, I’d find another propane provider.
The WORST company! I wouldn’t even give them one star! Scheduled a service, still no delivery 4 weeks later! The supervisor I spoke to was so unprofessional and could care less about customers. After 3 weeks of calling and getting the …
Frustrating you can no longer contact the local post falls office but have to struggle through a call center with minimal English speaking personnel.
Ordered my propane nearly two weeks ago, left entry gate open for over a week …
company is a disaster. Customer Service is outsourced and unable to resolve issues. Deliveries do not show when scheduled (or even within weeks of when scheduled). Online account does not accurately reflect the number of tanks on site. The …
Your driver was considerate, communicative, friendly, and showed up just as my tank was about to run out. When I have a problem with Amerigas it’s because of Administration overcharging me. I have to keep an eye open to avoid being gyped and almost went with another company because of it. Still watching…
It took longer than normal but, the delivery was made during adverse weather conditions.
timely and reliable
Very friendly and knowledgeable.
Clean, fast, dependable!……Mike
Very professional & knowledgable.
Good, Prompt, Friendly Service.
Ease of ordering online is quick and simple.
Excellent service both on the phone and at the house.
Easy to order, pay and delivery was quick
Thank you for taking care of us! I would definitely recommend Interstate Gas.
Fantastic people. Affordable and very knowledgeable people. Always a pleasure to deal with.
I enjoy talking with people in the office and the men in field for service and delivery.
Great company installed our gas tank very professionally
Just horrible! Rude on the phone looking for new provider..
Consistently courteous and prompt service year round. I can’t imagine how they could do better.
If I could give zero Stars I would being closed on a Friday is misleading when you follow directions to get here via internet.
Excellent Customer Service and punctuality! I was very pleased.
The worst payment website possible!!!
Excellent customer service
They always do a great job! With automated delivery, I never have to worry about running low on propane.
This is THE place to get propane. Whether for your outdoor grill, RV or for your home. The best price per gallon and great customer service.
Terrible customer service. I had to leave multi messages over multi days to get a call back. After speaking with manager it turns out the office staff gives out bad/wrong information. I will not be using this company, ever!
Since Amerigas has closed its local office in Sandpoint, Idaho service has declined severely and I would not recommend this company.
Prompt service, responsive, courteous, careful, and thorough checking each appliance that used LP Gas.
I called and got some automated system and when a real person finally answered…they only could speak broken English at best.
Not American Gas will NOT get my business!
I can order online and count on them to deliver. The delivery man is very nice. Their customer service is outstanding. I recommend them.
Everyone from the first call to the delivery driver all are very nice and very fast service very very happy with the experience !!!
Horrible customer service since you can no longer speak to someone in local office. Do not recommend!!! They use to be great, but not worth it. Go with someone else.
Employees are friendly and professional. Prices are good and the fact I never need to set an appointment and they show up every month to top off is awesome.
I have called for weeks now trying to get propane delievered. I have sat on hold for 45min just to be disconnected every time!!! No local office!? Even calling the emergency line disconnects me!???? Its thanksgiving this week!!! NO PROPANE NO HEAT NO HOT WATER NO COOKING STOVE!!!
I google..call a local phone #..get a phone tree..the person answering is not local at all..go to the business/nobone there..survey results..your phone # is NO GOOD!!!!
Friendly, very knowledgeable delivery of out propane tank.
way better when it was Interstate, all I want to do is talk with someone in the local office, they used to know you by name.
One hour on the phone with amerigas phone tree and got NOWHERE …
Went to get 2 Propane tanks refilled as I always do almost every week and they told me that they are not filling tanks for the season? Isn’t that your business to fill propane tanks? I asked why and they said that the refill dock is closed for the winter. This does not make sense to me.
AmeriGas has excellent customer service. Their delivery driver is pleasant and helpful. We have always had great and prompt service.
Not very happy with my commercial account gas has been leaking for a long time now thank god we had to do some construction and notice been going on for years and no ones done anything about it more to this story not going in detail but switching over to another company.
Seems there are others having the same issue that I am..TERRIBLE SERVICE. Can’t get anyone on the phone that knows anything. We have been out of gas for 4 days…NO HEAT…
Specifically the personal service that Mike provides when he arrives to fill up our tank. He has provided great service in the fact that we do not even come close to running out of propane despite our unpredictable usage in our out of the way, challenging to access location. Thank you for the extra efforts!
Crappy company. Long story but the short of it is. My folks paid their bill. No gas delivered. They live in North Idaho where its cold. I still have 3 siblings at home. Who are now cold because a company wants to lie cheat and be lazy. …
I guess I should’ve read the reviews. Web says they’re open to 430 but when I arrived at 420 they are all closed up with a notice on the door that they are no longer available at this location. 😢 …
Not sure why they even have a phone number if they can’t be contacted directly.
We are so impressed with everyone who has assisted us at Northern Energy in Sagle, ID. From the first call to delivery! Very friendly, caring and genuine 😊 Easy account set-up too. I love how our account is easily accessible and we can make …
This place is awful. A big national hotline that doesn’t work and just frustrates you. Go with north Idaho propane. It took two weeks just to get them out to the house. (I had no heat) I was told they would be at the house at 9:00- then …
Horrible customer service. I am simply trying to pay a bull, but the Amerigas ticket is in the prior owner’s name. As a result, they have already created an account online so I cannot make an account to pay. I’ve tried calling multiple …
Now that this company no longer does anything but fill tanks and not talk to customers. The customer service is horrible. When you call the local post falls number, it routes you to a national call center somewhere far far away. They can’t …
Can’t even talk to a human on the phone it’s an answering service and we all know how well those work….trying to order a tank for shop….super lame….call a place where you can talk to an actual human
I need to have a 7 gal propane cylinder recertification done. Online says they open at 7:30 am, it is now 8:30 am and no one is here in the office. This is a big disappointment to me since I use these 7 gal tanks for heat and the heater …
Read reviews from other locations! Yep, same thing here. Bad customer service and a company policy that promotes it.
I have been with this company for 44 years. Good service until they closed the local office. Been trying to get a service tech for almost 2 months. They locked the tank and I need it opened
Having to use a call center that knows absolutely nothing is terrible. Been on an “Emergency” Delivery for 5 days now, will be out of heat, hot water, and cooking tomorrow. Company still can’t figure out how to get the order dispatched.
AmeriGas has always been a great company to work with. They are friendly with great customer service. I really love the feature of being able to not only order my propane online, but be able to pay it online as well. This is a great thing …
I have experienced the worst costume service and unethical practices with Amerigas, compared with any other commercial service business in Spokane Washington. I have been lied too 6 times via telephone. Over charged for non services. …
Criminal, 6 weeks ago I paid $800 for propane fir my 84 year old mother. She is out. Supposedly 182 gallons were put in and everything was checked out. Now I have to pay an additional $1200 to have emergency fill and check up. Of course it the weekend and no one cares are can help. Worst experience ever.
The customer service is outstanding and the worry-free schedule for the fill-ups is wonderful
Can’t even call local office one block from me. Corporate national call center?….useless. Lose your appreciation for locals…..lose local business. Goodbye!
Amerigas provides the worst service. I could never get through when I had a question. Also, I recently called, March 2022, to get a quote on propane and they wanted to charge me $4.63 per gallon!!!! So, I called around and found a …
This company is so cruel. I put in an order to have my propane tank refilled on December 30. I keep being told they are coming tomorrow. Tomorrow comes and they tell me the same thing again. Like many others on this review list I am now out …
On a keep filled service, have been asking for propane since dec.28,2021. Started out your scheduled next Thursday, next Thursday never came. After being put on emergency status and escalating to be filled up within 24 hours, the 24 hour …
your delivery staff. Great guys, called me and worked with me during tough snowfall
The customer service is terrible. I ran out of propane for my home, that is on a keep full service, two days ago. Propane runs my heat and my hot water, I was supposed to get a delivery yesterday, no call, no show, no propane. I called …
The worst. We became customers January 2022. We signed up as new customers and the next day they transferred the prior owners account balance of nearly $1100 to me and charged my card. These charges are from a month prior to us owning the …
I have been out of propane for 8 days and had to put my kids in a hotel my pipes are frozen NO HEAT, NO HOT WATER! I have called numerous times and been told verbally and via email from January 13th 2020 to current that I would have propane …
Would not recommend this as a gas service. I’m on the “Auto fill up program” and have had to call in on multiple different times of the year to get filled because I was lower then 10%. This recent one I checked my account and noticed on …
Worst service ever!!! They shouldn’t have closed the local office. All calls get routed out of the US. If you lease their tanks, you are stuck with them. I’m buying new tanks ASAP. To make things worse, they are quoting me 3.57 per gallon …
My propane tank ran dry last week. It’s supposed to be on auto fill. I called the company to schedule a delivery and spent 25 minutes on the phone with a very pleasant woman from out of state who had no idea how to schedule a delivery for …
Worst company I’ve ever experienced! Our service was great from our previous company until they were bought out by Amerigas. Most of our home is propane heat and we are located in the Northwest where the winters can be long and cold. …
Twice in a row my delivery gets completely missed and we are about to run out of propane again. Last time I had another, company fill us up in the interim- delivery was several weeks late. There is no way to reach the local Amerigas office …
Same poor service and bad information for me. Opted for a keep-fill plan only to discover nobody pays attention to filling my tank. Trying to coordinate in the middle of winter (or early spring) getting a fill is like communicating with …
We ran out of propane on a Sunday night. Called the company Monday morning and they said they would be out in 24 hours. We called every day until Friday. Each day they said it would be 24 hours. We had no heat, no stove, dishwasher, hot …
I’ve gotten my propane from the same folks for years. I don’t know what has happened over the last couple of years but I can never reach anyone at the local office anymore. It’s always some nationalized call center that can’t tell me …
WARNING DO NOT SIGN UP WITH THEM!! Update, they won’t bring me propane so now I have to shut my restaurant down this weekend which is prime rib weekend, will lose thousands of dollars, under no circumstances sign up with them! I need to sue …
This is the worst company for customer service. I would not even give them a one star but I was forced to in order to post my review. In reality, I would rate the company a -5. I have called the company on multiple occasions to have my …
Despite having their “Keep Full” program and paying them monthly, they have twice let my propane tank go empty, both times occurring in the winter. The last occurred December 2021 while we were away on vacation. It turned out that they …
I placed an order on their website to obtain a seasonal discount. My receipts for the 2 tank s to be filled reflected the correct price. shortly before delivery, I got a text that the large tank order had been cancelled, and the small tank …
If I could have given this company no stars I would have. Have called 3 times. All calls now forwarded to somewhere not local, possibly overseas. Issues never resolved and no propane yet after a month of calls. Pulling tank and going with another.
The worst!!!!!!! Had them for years when they were Interstate Gas and were great deliver every 3 months now haven’t been fill up for 9, called and was promised 24 hour fill service going on 4 days now!!!!!!!!
Spoke with Karlene and she was very efficient and understood my billing problem and did not have to repeat my problem because she knew exactly how to remedy the billing problem and I appreciate that emmensly. It’s nice to speak with someone other than an immigrant.
If i could give them 0 stars I would. I have neighbors who have prepaid and are waiting over a few weeks after asking for a fill and they haven’t come out. A lot of people are having the same issues. Don’t use this company! Issues Arrow!
WORST CUSTOMER SERVICE EVER!!! Delivery does not happen when they give a date !! When you call you can NEVER talk to ANYONE THAT CAN SPEAK ENGLISH !!!! Found propane way cheaper. Customer service is RUDE!!!! No Star rating doesn’t deserve a START!!!
It’s the middle of winter and we live in the mountains and we were running out of propane. We had been scheduled for delivery for a few months but the mountain roads were too snowy to make it up. We were starting to get desperate as we were …
They charge double what the competition charges and when you call to get an explanation you are routed to a call center in India where they are polite but run you in bureaucratic circles. …
We have been out of propane for 3 days. Phoned America gas. They informed us that we had 13% left. NO, we have 0. No heat, no hot water. No stove/oven. It’s currently 16 degrees at our home. When we phone the Post falls office we are …
This company is useless! DO NOT GET AMERIGAS. I requested a delivery over 3 weeks ago and sit without propane. We use propane as our primary heat source, for cooking and hot water. I’ve called daily asking for delivery updates and get no …
Easily the worst company to deal with. We ordered the expedited shipping as it was an emergency service and paid the extra $300 and they said it’ll be delivered the day of. Then they said 24 hours. They’ve been saying “today” going on the …
No longer have local customer service so if you run out of propane in the middle of winter when you are already in the keep full account (my tank has been emptied twice in 3 months), you can’t get any answers other than they will deliver it …
My 91 and 89 year old parents live in Viola, Idaho and have been requesting a propane tank refill for well over a week. They have prepaid for their propane and have been repeatedly told they would have their tank filled within 24 hours. …
Would post negative stars if possible. We recently moved into a new home that has a leased tank on our property (fueling the furnace and water heater). We took possession of the home during the holiday and had to wait until Monday to get …
I would post a ZERO if it was possible to do so! Nothing but broken promises and lies from this company! Customer service is off shore and you NEVER get what is promised to you. Local delivery guy is awesome though.
My propane tanks are on auto delivery, yet they haven’t delivered since July. The tank went dry on the 20th of December. I called repeated and kept getting a mechanical voice. Twice I called and was on hold for an hour and a half, then …
I am so upset with this company! Supposedly my parents 500 gallon tank was auto filled December 1st. Yesterday the tank is empty! No heat and middle of winter! They are 84 and 82 years old! …
Without a doubt the worst company I ever had to deal with! I recently purchased a house and the level of the propane was down to about 5% when I took ownership, (in the middle of December) they told me I can expect a delivery within 24 to …
Again this winter, Amerigas online portal is unable to give accurate delivery dates. Thankfully this year, instead of being a month late, the delivery was only a week late. Delivery drivers are always great to talk to and proficient in their task and if it wasn’t for them, I’d find another propane provider.
The WORST company! I wouldn’t even give them one star! Scheduled a service, still no delivery 4 weeks later! The supervisor I spoke to was so unprofessional and could care less about customers. After 3 weeks of calling and getting the …
Frustrating you can no longer contact the local post falls office but have to struggle through a call center with minimal English speaking personnel.
Ordered my propane nearly two weeks ago, left entry gate open for over a week …
company is a disaster. Customer Service is outsourced and unable to resolve issues. Deliveries do not show when scheduled (or even within weeks of when scheduled). Online account does not accurately reflect the number of tanks on site. The …