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They have not picked up our container for several times. When I called customer service, a representative told me that there would be extra pick up another day but no one appeared. Can you imagine how many times I asked them to rectify this situation? I am so annoying with their poor service
TheThe worst company ever!!! Garbage not being picked up for over a week now in Old Bridge and this is not the first time that happened,..all neighbors complaining about them. Is summer and the temperatures are high ,..is ridiculous to …
They are incredibly bad! As a business owner, I signed a contract very easily. Immediately upon signing they began to charge us more than they offered in the first place. I tried, but could not reach our account manager Mr J Grossberg! We …
Rude… called about top coming off of garbage can. ( no top at all) when I called and after saying they can’t fix till Thursday. They hung up. Now I have to figure out what to do about animals going thru our trash till Thursday
IWS took over the garbage route from Solterra , and it has been a horror show since . They show up , they don’t show up . Sometimes appearing after 8 pm at night . This is a residential area. Try contacting them by phone , that’s a chore …
1 star is way too much. Horrible company, nasty personnel, block the street and make cars back up and go on a different block even tho there is plenty of room on the street to pull over & let drivers pass. Raised our rate 50% with no prior communication. They don”t answer the phone so its impossible to cancel service
Good luck with this place. Since they took over for solterra, I’ve been missed 5 times in the last 2 months. When I call they never come back to get it. I have to wait another week for pick up. Getting charged for 2x a week barely getting 1x a week.
I have been with IWS for some time and they have been wonderful. Even when I switched to a smaller weekly pick up they continued to provide great service. Prompt and clean. They even came through for me on an unscheduled pick up request …
DO NOT CONTRACT WITH THIS COMPANY!! Service is unreliable; customer service is disrespectful; and cancellation refunds are not forthcoming as promised!! Excuses such as “The check was lost in the mail.” and “Refunds are processed at the …
if you can choose some other company – do it. Worst company I’ve ever had to deal with.
Pay them for the daily collection of garbage – this week (it is Thursday) they did not collect it even once.
I would leave less stars if I could. I purchased a multifamily property which was already set up with their service. They miss almost every other pickup and then refuse to refund. In 10 months they’ve missed 7 pickups, they’re supposed to …
My grandparents needed their house cleaned out, so I contacted Interstate Waste Services for a dumpster rental. Their team was very friendly and explained everything in detail. I met the driver (super friendly) on delivery, he surveyed the …
Recently was in need of a dumpster for our bathroom remodel and contacted Interstate Waste. The representative I spoke with was extremely helpful in determining the size of the dumpster needed, explaining pricing and availability. The …
I never have problems with Royal but now all my containers is full , I can’t to believe.
They have not picked up our container for several times. When I called customer service, a representative told me that there would be extra pick up another day but no one appeared. Can you imagine how many times I asked them to rectify this situation? I am so annoying with their poor service
On time and reliable service. Have been using them for over 5 years.
TheThe worst company ever!!! Garbage not being picked up for over a week now in Old Bridge and this is not the first time that happened,..all neighbors complaining about them. Is summer and the temperatures are high ,..is ridiculous to …
They are incredibly bad! As a business owner, I signed a contract very easily. Immediately upon signing they began to charge us more than they offered in the first place. I tried, but could not reach our account manager Mr J Grossberg! We …
Rude… called about top coming off of garbage can. ( no top at all) when I called and after saying they can’t fix till Thursday. They hung up. Now I have to figure out what to do about animals going thru our trash till Thursday
IWS took over the garbage route from Solterra , and it has been a horror show since . They show up , they don’t show up . Sometimes appearing after 8 pm at night . This is a residential area. Try contacting them by phone , that’s a chore …
I have been using IWS for my business for many years. Never had a problem. Very professional company to deal with.
1 star is way too much. Horrible company, nasty personnel, block the street and make cars back up and go on a different block even tho there is plenty of room on the street to pull over & let drivers pass. Raised our rate 50% with no prior communication. They don”t answer the phone so its impossible to cancel service
Good luck with this place. Since they took over for solterra, I’ve been missed 5 times in the last 2 months. When I call they never come back to get it. I have to wait another week for pick up. Getting charged for 2x a week barely getting 1x a week.
I have been with IWS for some time and they have been wonderful. Even when I switched to a smaller weekly pick up they continued to provide great service. Prompt and clean. They even came through for me on an unscheduled pick up request …
DO NOT CONTRACT WITH THIS COMPANY!! Service is unreliable; customer service is disrespectful; and cancellation refunds are not forthcoming as promised!! Excuses such as “The check was lost in the mail.” and “Refunds are processed at the …
if you can choose some other company – do it. Worst company I’ve ever had to deal with.
Pay them for the daily collection of garbage – this week (it is Thursday) they did not collect it even once.
I would leave less stars if I could. I purchased a multifamily property which was already set up with their service. They miss almost every other pickup and then refuse to refund. In 10 months they’ve missed 7 pickups, they’re supposed to …
My grandparents needed their house cleaned out, so I contacted Interstate Waste Services for a dumpster rental. Their team was very friendly and explained everything in detail. I met the driver (super friendly) on delivery, he surveyed the …
Recently was in need of a dumpster for our bathroom remodel and contacted Interstate Waste. The representative I spoke with was extremely helpful in determining the size of the dumpster needed, explaining pricing and availability. The …