Inverness Medical Imaging

Radiologist, Inverness Medical Imaging

For state-of-the-art medical technology and medical imaging services, come to Inverness Medical Imaging in Inverness, FL. We have registered … See more

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Inverness Medical Imaging Reviews ( 93 )

  1. A wonderful place to go for your medical imaging.My husband had to go for an MRI and me for xrays and Mammo.The staff were all so nice and efficient…and the office is spotless.A very nice atmosphere also to relax and wait in.

  2. I am in a wheelchair and needed an x ray. The table is about 3 feet off the ground and doesn’t come down. 3 staff had to pick me up to put me on the table and then back down.

  3. Nice staff ,They are very good at making you feel at ease and they answer your questions and very thorough .. and the wait isn’t long at all ,appts I believe are necessary, .they get you in and out quickly yet ,officiate. I think that’s my word I am looking for WAIT (VERY PROFESSIONAL )) THANKS TO ALL THE STAFF

  4. They are very short when speaking to them. None of the assistants are friendly, if they are that miserable find another job. This is the worst place I’ve been to!!

  5. From the time I walked in the door until I walked out, everyone I came in contact with was very friendly, kind , personable and professional. Thank you for making this stressful time easier.
    Joy Martin

  6. Unprofessional, rude, incompetent. Scheduled mri. 1 hour later they told me set up for cat scan. Had to reschedule. Wouldn’t put in while I was there

  7. What a joke this place is! Horrible customer service, rude women named Karen on the phone, no one knows what is going on or how to do their jobs! I will take my business elsewhere!

  8. Spent to long here,services never got done,crappie attitudes not very friendly people,first time they just stared at me never got testing done, second time waited over an hour and got turned away because of a wrong code, it’s just paper …

  9. December 2018, was diagnosed with AAA (abdominal aortic aneurysm). Had follow up CT at UF Shands Heart and Vascular Center 3/8/19. No aneurysm found. I am wondering if the results from IMI were not mixed up with someone else and that …

  10. Mean girl at the door , I said good morning , she started barking , saying I needed appointment, told here I m here for exray, ( don’t need appointment for that , posted walk in on there website) I would give zero stars if I could , so …

  11. Absolutely the worst service I have ever had in medicine. The office manager simply barked orders to me. Zero empathy, zero understanding of medical requirements for imaging. I would go somewhere else.

  12. This place refused to give me a mammogram because of my age. It shouldn’t matter how old you are. I did find a place that will do it thank god. Even they never heard of that. When a doctor let a lone a breast specialist gives you a order for a mammogram shouldn’t be able to refuse it because of someone’s age.

  13. I had an app today for an ultrasound, was told to get there at 2:45 arrived on time and was waiting for a fax from my doctor at 3:25 they called me over to the desk and told me my app was canceled because it was taking to long. Are you …

  14. Reception people very nice and friendly. Decorated tastefuly, seats comfortable, other patients annoyingly loud and opinionated. One in particular was offended by people using cell phones to text or read noiselessly. But hey, you can’t fix stupid.

  15. The so called “Doctor”? Thought he knew better than my real Doctor so he refused to do a procedure that is very much needed to correct a severe back issue I wish there were negative stars on this because he is useless

  16. I have gone here for many years for various tests and always have been treated very kindly by all the staff. I have gone for CT scans and the technician is very friendly and puts you at ease, very comforting atmosphere. I would highly recommend this facility.

  17. During my life I have been through many imaging locations. This is one is far the worst. I had an X-ray of my scoliosis and I had to call back for the doctor to add the degrees of curvature of my spine to the report. On top of this, every …

  18. Don’t be 3- 5 mins late for your appt. as they will not let you get your test done. You get there early and you have to sit and wait on them. Very rude front desk personal. Will not be going back for any testing due to the rudeness of the staff.

  19. The staff is caring, friendly, and professional. Conveniently located on the main highway right next door to Love’s Chevrolet Dealership.
    This is my choice to have my testing done always.

  20. 5/ 22/2019 I was referred to IMI for Imagining.The staff was very courteous. Radiologist Ted was very pleasant and caring. Thank you all. Mark Christy. Update. 6/12/2019. The office staff was very courteous as i called to get a cd copy of my MRI and it was ready the next day at no cost. Highly Recommend this Facility. Thank you !!!

  21. Has always been walk in now their playing games with people telling them over hour wait without appt and on top of that make you fill out paper work out side in the dark without clip board. …

  22. Apparently at this wonderful (not) facility you can bring your dog with you to get an xray but not your spouse. My spouse is a retired radiologist and would have liked to review the film. I wasn’t even allowed to view my own film. Was …

  23. PLEASE READ : My dad was sent here for imaging concerning a blockage found by his cardiologist. It was basically to confirm he had life threatening blockage and needed surgery. This facility’s results said he did not have the blockage. I …

  24. Yes, place was clean everyone I encountered was extra nice. Next, I would like to get my
    films. Is unaceptable as a patient not been able to get the actually films of a CT scan I PAID for. I will keep you inform.

  25. They are too full of themselves ! Tryed to get ahold of receptionist on phone to let me know when I should come to doo to assist patient with MS !! All I got was 5 min of their computer answering system ! No person !

  26. The very awkward and uncomfortable imaging test were made quick and painless by the excellent and discrete care I recieved at IMI. I came into contact with 5 staff members who were all very polite and professional. The two technicians made …

  27. I was very impressed with how this facility is managed. They are very professional and they see you as an individual patient. The office is very clean but does not have a cold look… very homey. My appointment was very timely.

  28. Receptionist was a rude little snip. I asked what the wi fi password was and she said “there is none” and I said Oh I cant get on wi fi and she said “it isn’t working”. No personality very snippy. She needs training in customer service. …

  29. 1 star is being generous they are rude. Especially Susan. When I was speaking with her she was very snippy and unpleasant to talk to, if it wasn’t for the fact it took me 30 mins to get through I would have hung up and called to get someone else. I do not recommend this place at all!

  30. used to be a great place to go for tests. it was like a family. now that they have grown, the coldness you feel from the time you walk in the door till you leave is so disheartening. they have become so busy they have lost that small town …

  31. All the techs in the back are amazing and so sweet. However that’s where it ends… front desk , medical records, and insurance approval department need to take some classes on how to be respectful and nice. I too work in the medical field …

  32. Was disappointed before I even went. Billing looked up my wrong insurance and were going to charge me some outrageous cost. Refused to call the insurance company back and work along with me to simply prove they were in the wrong. Ignorance …

  33. My husband and I both have serious medical issues that require frequent visits to this office. I wish other medical offices worked as efficiently as this one. The staff has consistently met our needs at every appointment and have gone …

  34. I am a first time patient to Imaging. The staff made this a very good experience.
    When I walked in I thought I was in the wrong place, the receptionist at the …

  35. Came in for an x-ray was greeted with a happy smile. very pleasant. When I sat down two other girls working behind the counter were talking about each patient in the waiting room. Someone had just been helped and before she could even sit …

  36. COMPLETELY OUTRAGEOUS !!! They call me the DAY before my appointment, cancelled my appointment !! Did not try to give me a heads up about insurance issues. Called them to try and fix it, and did not take any responsibility for anything. …

  37. I will NEVER EVER go to this business again. This is my second time. Once for a MRI that I was called to set up I gave equipment in my back that I informed them of in a recorded conversation after a wait they were not able to do the …

  38. I was impressed with all the staff I came in contact with. My wait time was very minimal. The technician that worked with me was very understanding. I quickly explained to her that I was working through some panic issues and also let her …

  39. We had a problem with our orders getting through to IMI’s fax machine–which turned out to be broken. To be fair, Maureen, the office manager graciously sat down with us when I walked in all 3 copies of the faxes and she apologized for what …

  40. This facility does not deserve any of the negative comments that have been posted about it. I will say that many of the negative or low rated comments are from awhile ago and possibly they have had a staff change. I will say that I was met …

  41. The staff were all great. Very strict enforcement of mask wearing and patients only in the waiting room. Had a bit of trouble getting my order approval through from the doctor, but it was an easy fix. Highly recommend.

  42. Worst experience ever. I called them no less than 20 times yesterday each time getting sent into the queue for a callback then my phone beeps and before I could answer it they hung up every single time. I got through one time finally and …

  43. Terrible place, front clerk very snotty, they require mask which is fine, but they spray your hands also. They won’t do anything until they get all authorized by Dr and insurance as they do not trust any of the clients or Drs who …

  44. In the past month, I was at IMI for X-rays, an MRI, and to pick up an Image CD. Every singe time I have gone in, everyone is so kind, polite, and knowledgeable. This includes the front staff, and the medical staff. The wait times are more …

  45. Apparently, the woman who schedules appointments is married to one of the doctors who owns this place, otherwise she would’ve been fired long ago. I tried for six days to schedule a lung CT, and she’s so lazy, unprofessional, incompetent and downright rude that I’m giving up and driving to somewhere further away.

  46. I was concerned at first after seeing some of these reviews. But after my visit I would not be surprised if the people who wrote those reviews went to a different place. The staff here is very helpful and are always open to questions. They were professional when helping me and made sure I knew what was going on. Would highly recommend.

  47. Lady that sits at the front check-in desk is unprofessional and obnoxious- will never use IMI again. She acted as if IMI is the only imaging service provider in Citrus County – it’s not…Citrus Diagnostics provides the same services with great customer service and professionalism in all aspects.

  48. SUPER impressed with the staff at Inverness Medical Imaging. They could sense that I was frustrated from a previous doctor visit and they treated me with compassion and kindness. Huge shoutout to Jillian for being so outgoing and welcoming. …

  49. The people that work there are great but the phone service is terrible. Many phone calls leaving messages saying they return calls never happened . After a couple of months I finally had to drive 40 minutes over to get copy of mri and was …

  50. My grandmother had an appointment for imaging and received a text “confirming” her appointment and advising to bring her car insurance. After multiple attempts to call about the strange message, she finally reached someone who found the …

  51. Forget about calling them to reschedule. You will be on hold forever or they offer a call back que!! Are you kidding. Imaging facilities are a dime a dozen. They must not need the business.

  52. Called to schedule an appt for imaging for next week over the phone. I was told they were scheduled a few weeks out. Explained my appt with dr is the following Monday of the week after. The girl on the phone was very rude. She told me they …

  53. They call you when they get a referral from your Dr, make your appt. 3 times I’ve arrived to appt for them to tell me they don’t have a referral. They sent me away 3 times. THEY CALL YOU TO MAKE APPT WHEN THEY GET REFERRAL ON THEIR FAX. …

  54. Horrible service. This place is a joke. First they took several weeks to schedule me. The day of my apt. they called and cancelled because the had not scheduled it correctly. They say they’ll call me back with a new apt. Over a week goes …

  55. If i could give this zero stars i would. I called to schedule a venous ultrasound on my leg, simple right? I was asked my weight, i am heavy yes, but to be told you are too fat for our tables we can’t schedule you. If it was an MRI or CT …

  56. Are used to enjoy going to this facility, but lately the staff at the service is terrible. Last year I was scheduled for a CAT scan and they knew the equipment was down since September 1 they did not bother calling me until the afternoon …

  57. This is my third time visiting IMI. My first two experiences were amazing. This third experience has been a completely unprofessional bordering on malpractice experience. My doctor sent me to have an x-ray taken. My husband went in to ask …

  58. Have tried calling them everyday this week. Left callback requests , sat on hold for 15 minutes or more and even got to leave a message but no one has ever returned any call to me to schedule a repeat mamogram I need done. I shouldn’t have to drive there in person to schedule an appointment!

  59. I’ve been trying to schedule an appointment for 2 weeks now! I’ve left my callback number numerous times. I’ve waited on hold only to be “forced” to leave a message – several times. I’ve left messages, etc. At 1 time I received a call back from them, when I answered, no one was there. Extremely frustrating!!!!!

  60. Terrible. No call backs, no answering their phone over several weeks time period from my own personal efforts, and no standard setting up appointment in two months from medical order. Should be ashamed of their unprofessionalism.

  61. They are aggressive with setting up appointments and are extremely aggressive in collecting no show fee of $35.00. They have an automatic answering phone system, which appears by design to inhibit the caller from canceling or changing appointments, them generating a no show fee.

  62. I have had 2 experiences with this company, both for separate scheduling for different tests. For both of them I have followed their protocols in waiting for a callback from their scheduling department, waited 3 weeks for the 1st incident, …

  63. Impossible to communicate with them through a telephone. I did not believe there could be a medical facility that could be so incompetent. it would take 10 minutes to explain it to you but let me tell you never go there if you have another option!

  64. I went in today for my first routine mammogram. I was prepared for an awful experience based on reviews – BUT – I was blown away and thoroughly impressed with the service. My appointment was for 1:30pm, I got there at 1:15, and I was done and back in my car at 1:38!!! Highly satisfied customer here.

  65. Waited over a week just to get a call back for an appointment… No call, tried calling them, good luck getting through.. There is a reason for all the negative reviews. Wife has cancer, need faster service then this place. Time is very …

  66. I tried calling them all last week. I left callback requests, I sat on hold and left numerous messages, but no one has ever returned my call to schedule a bone density test. I then drove there to schedule an appointment, but she told me …

  67. I have never had worse customer service from a medical provider. I have tried for three weeks to get an appointment for a mammogram. I left a callback number twice, a phone message once, and stopped in person to make an appointment. Phone …

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