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We used Invitae for our prenatal cell free DNA testing and two other genetic screenings at 12 wks. We found out yesterday that they gave us the results for a DIFFERENT PATIENT- we are now at 20 wks of pregnancy. We are very disappointed and angry at this company’s failure to provide trustworthy results.
This company delayed my testing results for weeks, which I am sure happens from time to time, but the real problem is charging $3000 for a genetic panel that was ordered by a specialist. Comparable testing in the past was under $300 – how …
Terrible experience. After more than 3 weeks of waiting for the results, we called and at that point they told us that something was wrong with the blood and they couldn’t analyze it. They never contacted us to tell us that, they waited …
Corrupt greedy and evil. Lies to you about your bill and screws it up then charges $6500 8 months later just to continue to traumatize women. Attention ALL doctors do NOT use this lab or your patients will start to sue you for ridiculous bills and endless harassment from this evil and unethical lab that should be reported immediately.
The cost estimates they give you is extremely inaccurate. When we received our bill it was $1500 out of pocket!!! (After insurance covered a large portion) for 3 tests that cost me less than $200 when we did a similar test at Kaiser. …
Was told by Invitae rep my cost would be $100 if my insurance was billed and they end up not covering. I log into my insurance portal and see they billed SIX THOUSAND DOLLARS to my insurance and my insurance states I owe that full balance!! …
Like many others, I also have experienced excuses in delayed results. It took over a week for someone to notify my doctor that they needed a new sample. Then there were “lab processing delays” and still no results. My treatment is delayed, …
I just did a proactive cancer/heart disease panel as these diseases run in my family. I was a bit nervous doing the test, but I wanted to know so I could get ahead of any disease. My kit came within a couple of days of ordering and I …
I am taking my business elsewhere because they are terrible. They are falsely advertising their time table and claiming its because of the lab when I can go get bloodwork done other places and get the results the same day. They don’t ever …
While the testing is good, their billing is terrible. Invitae said everything was good on their end to bill insurance (when it wasn’t) and now I need to pay the full price as too much time has passed since my draw date. Next time I need a genetic test done I’ll steer clear of Invitae.
Avoid this lab. My blood was drawn two weeks ago for NIPS and the status is still “lab processing”. Customer service can only say they are experiencing delays and can’t give any additional status update. The billing also seems crooked. The …
Ordered a NIPS test October 12 and they still have yet to get me results. Their website states that turnaround time is 5-7 days and it has been over two weeks now. I try to call and get answers but no one can give me an estimated time or …
As far as the testing goes, I had no issues besides having to call to have them actually release my results. But that was handled quickly with one phone call. The real issue here is the billing department. I truly hope you never need …
(Translated by Google) Very good fixed my foot
(Original)
Muito bom arrumaram meu pé
We used Invitae for our prenatal cell free DNA testing and two other genetic screenings at 12 wks. We found out yesterday that they gave us the results for a DIFFERENT PATIENT- we are now at 20 wks of pregnancy. We are very disappointed and angry at this company’s failure to provide trustworthy results.
This company delayed my testing results for weeks, which I am sure happens from time to time, but the real problem is charging $3000 for a genetic panel that was ordered by a specialist. Comparable testing in the past was under $300 – how …
Terrible experience. After more than 3 weeks of waiting for the results, we called and at that point they told us that something was wrong with the blood and they couldn’t analyze it. They never contacted us to tell us that, they waited …
Corrupt greedy and evil. Lies to you about your bill and screws it up then charges $6500 8 months later just to continue to traumatize women. Attention ALL doctors do NOT use this lab or your patients will start to sue you for ridiculous bills and endless harassment from this evil and unethical lab that should be reported immediately.
The cost estimates they give you is extremely inaccurate. When we received our bill it was $1500 out of pocket!!! (After insurance covered a large portion) for 3 tests that cost me less than $200 when we did a similar test at Kaiser. …
Was told by Invitae rep my cost would be $100 if my insurance was billed and they end up not covering. I log into my insurance portal and see they billed SIX THOUSAND DOLLARS to my insurance and my insurance states I owe that full balance!! …
Like many others, I also have experienced excuses in delayed results. It took over a week for someone to notify my doctor that they needed a new sample. Then there were “lab processing delays” and still no results. My treatment is delayed, …
I just did a proactive cancer/heart disease panel as these diseases run in my family. I was a bit nervous doing the test, but I wanted to know so I could get ahead of any disease. My kit came within a couple of days of ordering and I …
I am taking my business elsewhere because they are terrible. They are falsely advertising their time table and claiming its because of the lab when I can go get bloodwork done other places and get the results the same day. They don’t ever …
While the testing is good, their billing is terrible. Invitae said everything was good on their end to bill insurance (when it wasn’t) and now I need to pay the full price as too much time has passed since my draw date. Next time I need a genetic test done I’ll steer clear of Invitae.
Avoid this lab. My blood was drawn two weeks ago for NIPS and the status is still “lab processing”. Customer service can only say they are experiencing delays and can’t give any additional status update. The billing also seems crooked. The …
Ordered a NIPS test October 12 and they still have yet to get me results. Their website states that turnaround time is 5-7 days and it has been over two weeks now. I try to call and get answers but no one can give me an estimated time or …
As far as the testing goes, I had no issues besides having to call to have them actually release my results. But that was handled quickly with one phone call. The real issue here is the billing department. I truly hope you never need …