J E Mc Murtry Disposal Service (TN) Reviews ( 59 )
Great Professional Service. Always willing to go the extra mile, they don’t miss service dates without warning or reason. And, offer recycling service.
We are fairly new customers with McMurtry, having started service with them on June 1, 2022. From our first inquiry to them via email about pricing, etc …, to their reminder emails about recycle pick-ups. They are very responsive with …
They called me back same day unlike other companies I left messages with that day. They had trash cans at my house next day before noon which was wonderful!!!! I thought it would take a week . The lady was very nice and answered every question & their prices are great also!!! Highly recommend
We needed to dispose of our Christmas tree (yes, in February!), a broken tv, and broken cd player. The office quickly arranged for these to be taken along with our normal trash pick-up in a few days. This is a great service. Shout-out to …
We use McMurtry for recycling. They are ALWAYS on time, very responsive to emails and I wish our trash service was this good. We don’t use them for trash.
This company is SUPER courteous and let you know that you ARE important to them.They even pick up the garbage when I forget to pull it down to the curb.
I highly recommend this service. Just when you think it is impossible to find good help, J E Mc Murtry comes along. They are always on time and they go WAY beyond our expectations.
call to set up new service I left a message and she call me back right away she was the sweetest she talked to me like she knew me forever we had a nice conversation and then she help me setup my service thank you so much for your help on that day and God bless you
They are great been using this company for a few years now and they are the best i still occasionally forget to take my trash out and they come up the driveway to get it even with the dogs baking
These guys are awesome! They have always gone above and beyond for me. I have forgotten to put my trash out a couple of times and they came up and got it for me. I highly recommend them for trash service.
J E McMurtry is a great trash service. The go beyond for there customers. The lady that answers the phones always calls back pretty quick and always helpful.
Customer service both at the curb and on the phone is excellent. I forgot to put my cans at the curb and the guys came down at got it for me. Going the extra mile is greatly appreciated!
These guys are awesome. They never fail to go above and beyond, when asked or just on their own. Highly recommend them. So glad they were the ones that answered my email for info when I moved to the Lakewood area. Have not been disappointed with their service!
Incredible company… with incredible workers! We have had them ever since we have been in our home. (8ys?) They beat any other disposal company here in Nashville – Customer service is beyond the call of duty.. we started out with a …
So far I am pleased with this company. They pick up on time every week and give enough notice if they can not not pick up on time due to Holidays. I would give 5 stars but I have trouble with the online billing account and getting a call back when I need help with it.
This company is one of the best I have ever dealt with. The people that pick up the trash and friendly and go out of their way to help. The customer service in the office has been equally impressive.
The woman at the front desk is an absolute doll! So helpful and so sweet. She is the only one running the front desk and answering calls so people need to give her a break about getting in touch with the business. Great customer service!
So I chose JE McMurtry Disposal because they were a locally owned company & I like supporting local businesses…but I was surprised by the amazing service I’ve received. I bought a house in May, & you homeowners will understand that you’ve …
McMurtry Disposal is hands-down the best service around. Locally owned, which I love, and their staff is incredible. I once had some heavy boxes on my porch I couldn’t lift myself and one of the workers went above and beyond by helping me …
Super pleased with the customer service this company has. We have had them for the past 4 months now and they have been on top of everything. It is the little things that make a difference. We forget to pull the can down to the curb and the …
One star is too much for this company. Have called for two weeks, left messages, no call back. I called repeatedly today and left message after message and that is when she (the woman on the voice message) called me back. Got smart with me. …
My wife and I just moved to Lebanon. I signed up for WM because that’s what my father-in-law was using. They told me to put my trash at the curb on Tuesday, but they never came by. I called every day for a week, with promises they would …
Since this company bought Spurlock disposal after the sweet owner died, it’s been a nightmare. The major problem is the lady who answers the phone. Her voice is on the voicemail. She is very rude, she has no courtesy at all or any customer …
Wonderful Service, Affordable, Reliable!!
From the moment I spoke to them on the phone, with their friendly staff I knew I was in good hands with this business. Tanya was very friendly and courteous, …
I have to update my review as of today, 9/22/20. My wife has been away on a business trip for a week so far, so I have been taking care of our 2 dogs and the house chores alone. I have a job that keeps me working and connected from the time …
Y’all, I can’t say enough good things about Roger and his team. 1) They offered us services even though we were outside their normal route, 2) offered us recycling when literally no one else would and 3) didn’t force us to roll our bins out …
We’ve been using their service for over a year now. They’ve always been consistent and have great customer service. They go above and beyond to collect bins. They work incredibly hard in the hot and cold. My toddler loves to see the truck and they seem to enjoy seeing her to. 😊 I enjoy our service experience. …
We have a gate so they can open from the out side too get r trash they do not know how to shut a gate and today I come home too my trash can pitch on it side door open and my holes pipe pitch in the yard call left a vm let’s see what …
This company is amazing! My 2 year old son was outside playing and got so excited when he saw the “big truck” (as he calls it). The guys passed our house while waving to my son and said they would be right back. They immediately turned the …
Such a great company, they would roll our cans in and out from the top of our driveways when we’d forget which was a huge benefit! And everything was always left clean.
They come on time and when scheduled. I love the email reminders, especially for recycling. They also keep you informed when service needs to be rescheduled due to bad weather.
We have used JE McMurtry for over 2 years and are very happy with the service they provide. They are fast, thorough, and always very friendly. Our toddler watches for them every week and they always take the time to speak to him, even bringing him a Christmas present this year!! We highly recommend this company!!
I understand with weather issues that its complicated but you shouldn’t make customers wait an additional week to come pick up 2wks work of there trash? Your company should’ve came the next day or 2nd day after like wed or Thursday …
I think J.E. McMurty Disposal is fantastic! They have NEVER missed a pick up! They even send reminders to me before the monthly recyclables pick-up day.
Once someone dumped their garbage in my can right after my pick up had been made …
Absolutely amazing company! Super professional and friendly. I recommend over any of the big chain companies, hands down. When you call or message, you get an actual person with zero wait times.
This is edited to provide feedback:
Good service (Weekly pickups) and very dependable. Communication could be better. My wife received a callback (Original CSR had my contact information and did …
Don’t pick up all trash. They too my coke water fountain, flower pots and potting soil. But yet they say they don’t pick up that type of stuff. I’ve been using them for 16 years. This last year when it’s been going on. I put my trash out …
J E McMurtry is the best trash & recycling service I’ve had in my 16 years in Donelson! They are completely reliable, they communicate with their customers including reminders, and they offer recycling (which most companies won’t offer to …
They came out on Labor day and I forgot to put my garbage out. I heard a garbage truck and seen them grab my trash can from around back and dump it for me. This is fantastic customer service and they go well beyond for their customer. I …
pick up trash only when they feel like it. drive over the speed limit in my neighborhood. and they sure don’t like being called out on not picking up trash. they told me that they have NEVER missed my trash pickup. interesting how a …
I love the service. They are always on time. Recently somehow my trash got missed and I contacted them. Just asking if I missed it because of a holiday or if they’re actually coming a different day and I had missed the email. They are …
I usually love these guys. My husband thought he paid the bill. He didn’t. So I paid it. It states that it will automatically show as paid. So today they took the trash bin. My husband called, got it straightened out as the payment was …
Great Professional Service. Always willing to go the extra mile, they don’t miss service dates without warning or reason. And, offer recycling service.
We are fairly new customers with McMurtry, having started service with them on June 1, 2022. From our first inquiry to them via email about pricing, etc …, to their reminder emails about recycle pick-ups. They are very responsive with …
They called me back same day unlike other companies I left messages with that day. They had trash cans at my house next day before noon which was wonderful!!!! I thought it would take a week . The lady was very nice and answered every question & their prices are great also!!! Highly recommend
We needed to dispose of our Christmas tree (yes, in February!), a broken tv, and broken cd player. The office quickly arranged for these to be taken along with our normal trash pick-up in a few days. This is a great service. Shout-out to …
Reliable
We use McMurtry for recycling. They are ALWAYS on time, very responsive to emails and I wish our trash service was this good. We don’t use them for trash.
Woman who answers the phone is absolutely atrocious.
Great service. Kind people.
I love this company they are excellent, friendly professional..
Great service ,super nice people and locally owned .. highly recommended
Best trash company ever. They do a great job..
Not good for recycling
Horrible service and canceled our account when I argued with them over not picking up my trash.
Great service. So pleased I chose this company. You just don’t get service like this anymore!
You’ll never find better customer service! These guys are so reliable and show up on time every week.
Years of excellent service. Their crews go above and beyond. there is no way I would ever switch to ‘one of the big guys.”
i am a new customer and the lady i spoke
with was very pleasant and through enjoyed
talking with her.
This company is SUPER courteous and let you know that you ARE important to them.They even pick up the garbage when I forget to pull it down to the curb.
I highly recommend this service. Just when you think it is impossible to find good help, J E Mc Murtry comes along. They are always on time and they go WAY beyond our expectations.
call to set up new service I left a message and she call me back right away she was the sweetest she talked to me like she knew me forever we had a nice conversation and then she help me setup my service thank you so much for your help on that day and God bless you
They are great been using this company for a few years now and they are the best i still occasionally forget to take my trash out and they come up the driveway to get it even with the dogs baking
These guys are awesome! They have always gone above and beyond for me. I have forgotten to put my trash out a couple of times and they came up and got it for me. I highly recommend them for trash service.
J E McMurtry is a great trash service. The go beyond for there customers. The lady that answers the phones always calls back pretty quick and always helpful.
Been with this company for about 2 years! Great service! Also happy they do recycling! Thanks again Mc Murty desposel!
Reliable and honest. We just started using them due to Waste Management not picking up our trash for weeks.
Excellent Service! My crew is the Ultimate caring guys. Thank You JE McMurtry for 13 years of great service. A Dawson
Customer service both at the curb and on the phone is excellent. I forgot to put my cans at the curb and the guys came down at got it for me. Going the extra mile is greatly appreciated!
These guys are awesome. They never fail to go above and beyond, when asked or just on their own. Highly recommend them. So glad they were the ones that answered my email for info when I moved to the Lakewood area. Have not been disappointed with their service!
Incredible company… with incredible workers! We have had them ever since we have been in our home. (8ys?) They beat any other disposal company here in Nashville – Customer service is beyond the call of duty.. we started out with a …
So far I am pleased with this company. They pick up on time every week and give enough notice if they can not not pick up on time due to Holidays. I would give 5 stars but I have trouble with the online billing account and getting a call back when I need help with it.
This company is one of the best I have ever dealt with. The people that pick up the trash and friendly and go out of their way to help. The customer service in the office has been equally impressive.
Great company, responsive customer service team, overall good experience and very reliable.
The woman at the front desk is an absolute doll! So helpful and so sweet. She is the only one running the front desk and answering calls so people need to give her a break about getting in touch with the business. Great customer service!
So I chose JE McMurtry Disposal because they were a locally owned company & I like supporting local businesses…but I was surprised by the amazing service I’ve received. I bought a house in May, & you homeowners will understand that you’ve …
McMurtry Disposal is hands-down the best service around. Locally owned, which I love, and their staff is incredible. I once had some heavy boxes on my porch I couldn’t lift myself and one of the workers went above and beyond by helping me …
Super pleased with the customer service this company has. We have had them for the past 4 months now and they have been on top of everything. It is the little things that make a difference. We forget to pull the can down to the curb and the …
One star is too much for this company. Have called for two weeks, left messages, no call back. I called repeatedly today and left message after message and that is when she (the woman on the voice message) called me back. Got smart with me. …
My wife and I just moved to Lebanon. I signed up for WM because that’s what my father-in-law was using. They told me to put my trash at the curb on Tuesday, but they never came by. I called every day for a week, with promises they would …
Since this company bought Spurlock disposal after the sweet owner died, it’s been a nightmare. The major problem is the lady who answers the phone. Her voice is on the voicemail. She is very rude, she has no courtesy at all or any customer …
Wonderful Service, Affordable, Reliable!!
From the moment I spoke to them on the phone, with their friendly staff I knew I was in good hands with this business. Tanya was very friendly and courteous, …
I have to update my review as of today, 9/22/20. My wife has been away on a business trip for a week so far, so I have been taking care of our 2 dogs and the house chores alone. I have a job that keeps me working and connected from the time …
Y’all, I can’t say enough good things about Roger and his team. 1) They offered us services even though we were outside their normal route, 2) offered us recycling when literally no one else would and 3) didn’t force us to roll our bins out …
We’ve been using their service for over a year now. They’ve always been consistent and have great customer service. They go above and beyond to collect bins. They work incredibly hard in the hot and cold. My toddler loves to see the truck and they seem to enjoy seeing her to. 😊 I enjoy our service experience. …
We have a gate so they can open from the out side too get r trash they do not know how to shut a gate and today I come home too my trash can pitch on it side door open and my holes pipe pitch in the yard call left a vm let’s see what …
I am happy with their service. On time and never a mess!
This company is amazing! My 2 year old son was outside playing and got so excited when he saw the “big truck” (as he calls it). The guys passed our house while waving to my son and said they would be right back. They immediately turned the …
Such a great company, they would roll our cans in and out from the top of our driveways when we’d forget which was a huge benefit! And everything was always left clean.
They come on time and when scheduled. I love the email reminders, especially for recycling. They also keep you informed when service needs to be rescheduled due to bad weather.
We have used JE McMurtry for over 2 years and are very happy with the service they provide. They are fast, thorough, and always very friendly. Our toddler watches for them every week and they always take the time to speak to him, even bringing him a Christmas present this year!! We highly recommend this company!!
I understand with weather issues that its complicated but you shouldn’t make customers wait an additional week to come pick up 2wks work of there trash? Your company should’ve came the next day or 2nd day after like wed or Thursday …
I think J.E. McMurty Disposal is fantastic! They have NEVER missed a pick up! They even send reminders to me before the monthly recyclables pick-up day.
Once someone dumped their garbage in my can right after my pick up had been made …
Absolutely amazing company! Super professional and friendly. I recommend over any of the big chain companies, hands down. When you call or message, you get an actual person with zero wait times.
This is edited to provide feedback:
Good service (Weekly pickups) and very dependable. Communication could be better. My wife received a callback (Original CSR had my contact information and did …
Don’t pick up all trash. They too my coke water fountain, flower pots and potting soil. But yet they say they don’t pick up that type of stuff. I’ve been using them for 16 years. This last year when it’s been going on. I put my trash out …
J E McMurtry is the best trash & recycling service I’ve had in my 16 years in Donelson! They are completely reliable, they communicate with their customers including reminders, and they offer recycling (which most companies won’t offer to …
They came out on Labor day and I forgot to put my garbage out. I heard a garbage truck and seen them grab my trash can from around back and dump it for me. This is fantastic customer service and they go well beyond for their customer. I …
pick up trash only when they feel like it. drive over the speed limit in my neighborhood. and they sure don’t like being called out on not picking up trash. they told me that they have NEVER missed my trash pickup. interesting how a …
I love the service. They are always on time. Recently somehow my trash got missed and I contacted them. Just asking if I missed it because of a holiday or if they’re actually coming a different day and I had missed the email. They are …
I usually love these guys. My husband thought he paid the bill. He didn’t. So I paid it. It states that it will automatically show as paid. So today they took the trash bin. My husband called, got it straightened out as the payment was …