Jackson County Water & Sewerage Authority is expanding our water loss coverage through our new ServLine Program and providing our … See more
Read More| Friday | 7:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 5PM |
| Tuesday | 7:30AM to 5PM |
| Wednesday | 7:30AM to 5PM |
| Thursday | 7:30AM to 5PM |
117 Mlk Ave, Jefferson, GA 30549
Terrible business. They get to be that way since they are your only choice.
Have water. Friendly people when I go in to pay my bill.
Customer service agents are the most disrespectful people I’ve come across in life.
Friendly customer service and very helpful!
My well went dry and signed up for water through Jackson County Water. They were super. Very helpful and nice in walking me thru the process. They had our water on way ahead of schedule. Thanks.
We established service at that location several months ago. Please stop sending emails. Thank you.
These ppl obviously have one person in the office and one person turning on and off water. Never thought I would have to deal with a water company that cares so little about there customers in what I thought was a great town. Seems they sleep well knowing ppl with kids and elderly have no water.
They are HORRIBLE! very poor customer service. They’ll talk to you any kinda way. They turn service of prior to due date and then make on a occasions then made us wait until the next day for it to be turned back on. 4 years and countless …
Jackson County Water doesn’t help anyone. I pay for water leak insurance well i had 3 different leaks I had 2 combine into 1 and still waiting for them to pay on the other I’m on fixed income the water bill has been over 500. 4 different …
My Brother and His Family Don’t have Water this evening at no fault of their own. The Customer Service Representative was Honestly Rude. Read through all of these Reviews. Something has to be Done About how Awful they are conducting Business!!!!
I signed up for new water service today. Both ladies at the front desk were super polite and helpful. Ms Smith made my experience easy and pleasant! Keep up the great work
Very high rate on the sewage. I moved in the end of April. Here is a breakdown May-Nov 16th 2021. This is for a family of three (incl. 1 elderly). None of which has IBS. …
I have always had wonderful, helpful service from JCWSA. Thank you.
I have been dealing with this business for almost 15 years. At no time was it ever a pleasure. The bills they decide to send out on occasion are a joke as there is no rhyme or reason as to when they send them if at all. Customer service …
Not that they care about customer service or my review but……I’m new to Jackson Country. I need to set up an account and have water service put in my name at the home I am purchasing. I’ve called 3 times and held 10+ minutes each time. …
Very poor customer service! I have lived in Jefferson for 17 years and have paid my bill without fail. Then last month I misplaced a bill and it didn’t get paid. The following bill that I did receive had the balance of 2 months on it and a …
I’ve been a customer for almost 20 years. It’s ridiculous how some months I get the bill and then I won’t get it for a month. Which just happened so I came home to no water today! No warning, nada. Then I had a lovely experience with a …
They don’t care about customers. They said I used 36000 gallon of water in 26 days. My bill was over $800 and all they could say is make payments. They could have offered to take off the sewage part. But. No. They don’t care about any people. Just money.. I was warned about Jackson County but I didn’t know they was crooks.
Signed up for electronic billing and no paper statements. Bill DOES NOT come then hit w/ a BS late fee on several occasions this year. When I called to have the charges removed because I was literally never billed I was told “We don’t …