James Eyecare & Optics Gallery

Eyewear & optician, James Eyecare & Optics Gallery

Discover the advanced care and designer collections of Arkansas’ premier vision destination. Call for your vision appointment, or visit our optics gallery. See more

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James Eyecare & Optics Gallery Reviews ( 46 )

  1. Had a tremendous experience. Need sunglasses and regular glasses and was in and out of there quicker than ever before. The assistance by the staff was the best you can expect.

  2. Wonderful service and staff! They are friendly and patient. They always explain everything fully and help you to make the best decision – whether it be for your frames or contacts!

  3. Excellent support staff, nice and new equipment, and Dr. James was knowledgeable and professional. Would highly recommend to others and I will be returning for all of my eye care needs.

  4. Great facility! Julie and her staff are very welcoming, professional, and catered to my needs for my appointment. Highly recommend for quality lenses and frames and excellent staff!

  5. It took me two weeks to get an appointment which is okay i guess. After assuring me that they take my insurance plan on the phone, they told me that they didnt take it once i was there and waited 40 minutes. I asked if they called the …

  6. I always have a great experience at James Eyecare. They have the best selection of frames, and the staff is so friendly and knowledgeable. I highly recommend them to anyone looking for a new eye doctor or a place to buy glasses!

  7. So thankful to find such a great eye doctor! They were very helpful with the process of figuring out what prescription & contact fit was best for my eyes. Much more attentive than my previous optometrist

  8. Awesome place. Can’t say enough. Needed glasses due to eye strain after starting a new job. Everyone was there was super nice and helpful and ensured that I was taken care of!!! On top of that I got the most amazing frames that I am constantly receiving compliments on. I highly recommend them!!!

  9. Best experience ever for an eye exam! All staff was very attentive and caring. I have never had a more thorough eye exam and better explained to me than the one I had with Dr. Dolven. I will definately be returning for future eye care. Thank you James eyecare staff and Dr. Dolven.

  10. These guys sent me one text to confirm an appointment a month in advance. No other warnings or requests were sent and then they cancelled me with still two weeks to go. It reminded me of the Seinfeld episode where the restaurant took his …

  11. Best experience I’ve ever had at the eye doctor. Very friendly and warm staff! Very clean. I didn’t wait long. The doctor was very thorough and explained every test and all the results very clearly. I will absolutely be going back.

  12. I originally wrote a less than stellar review, and upon reading that review, the clinic reviewed the criticisms made and has positively addressed them. The clinic has also reached out to me to resolve my outstanding issues, which we are in …

  13. I am normally extremely pleased with James Eyecare. However, today I have a very frustrating experience. My daughter was in the waiting room and needed to fill out new forms. She had a question about our insurance and called me. I was …

  14. I like both the Doctors. The staff are friendly albeit unorganized and have been terrible with follow through. I ordered contacts and glasses. The glasses were supposed to be in about a week. I received a text message saying my glasses were …

  15. I have consistently had the most incredible experiences at James Eyecare. Every staff member is knowledgeable. I received a lengthy consult left VERY informed about he possibility of LASIK. When I learned I was a good candidate, I went …

  16. Dr. Dolven is great! I come in for my yearly eye exam, and she and the staff are always great! She answered all my questions, and I loved how she related not cleaning your contact lenses to not brushing your teeth! I like the handwritten reminder cards for appointments as well!

  17. Everyone at JE was extremely professional, friendly and made me feel comfortable. My dr. Julie was fantastic. I love how she not only helped with my current sight issues, but also looked at the health of my eyes in general. Prevention is important to me and they do a great job of that here!

  18. Great service time, and had an amazing experience with their staff. The doctor was more than helpful and explained all steps in the exam with great detail. When it came time to pick out my first frames, ever, I had help from someone who …

  19. I had my yearly eye exam at this business yesterday. I was very impressed–the staff was friendly and professional and the atmosphere was very positive. I probably ended up waiting a bit over 15 minutes after the time my appointment was …

  20. Love the doctor I saw but some of the employees that adjust your glasses are very snooty acting. You help people pick out frames for crying out loud!!! I walked in today and the lady was all frowned up. I was dressed in my nursing scrub!!! …

  21. Dr. Dolven is wonderful. She took the time to clearly listen to all of my concerns. I never felt rushed. She went over every little detail with me about all of my eye tests and images. The office is very comfortable and inviting. The girls …

  22. Best experience I’ve had having my eyes examined. I have been wearing glasses since the mid-90’s and have been to many doctors over the years. The staff was very friendly, knowledgeable and professional. Everything was explained well and …

  23. I love James Eyecare and optics. They have some amazing frames, amazing people and the lady in the sells department is so beautiful, she makes me want to buy all the frames just to keep looking at her. Maybe that sounded a little strange. …

  24. First timer at James Eyecare. I just recently moved to Little Rock from out of state, and was referred to this office by a former Employee (go Natalie!) I could not have been more happy with my time at J.E. My appointment was at 8:45am, and …

  25. I consider James Eye Care to be, without question, my best medical provider. Over the last year, this team has tirelessly worked to fit me for multi-focal contacts and it has been a challenge. I’ve tried at least four (4) different …

  26. James Eyecare and Dr. Dolven are so great – they are always friendly and helpful when I need to re-order contacts or schedule an appointment. They keep a lot of contacts in stock so I don’t have to wait for them to be shipped when I run …

  27. I just moved in to Little Rock and I was not sure which eye clinic was a good one to have my eye exam done. Got one of the best. I booked the earliest date possible which was a month before my appointment. When I came in, I just had to fill …

  28. I moved here last year and found this place because of its reviews. Which is why it saddens me to write this review. Not being from here, I missed my exit. So I at least called because I knew I would be late for my 3:15 appointment. They …

  29. I have always been impressed with the service and care I receive at my appointments. The staff is thorough in their checkups and my appointments are never delayed. Dr. Dolven has always been very helpful in explaining any conditions and my …

  30. My family and I are unexpectedly staying in Little Rock in order to be near a loved one. I broke my glasses yesterday and did not have any contacts with me. The team at James Eyecare made sure to contact us as soon as they had a …

  31. always friendly and happy to help! when my 30 day contacts weren’t working for me, they were able to exchange my non-opened packs for a new style. my experience with ordering glasses was just as smooth. i have never had a bad take here! 🙂

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