Dedicated to providing the best utility services to the people of Jamestown, NY, and the rest of the public utility district. The Jamestown Board of Public Utilities is proud to offer environmentally sound, efficient, and cost-effective solutions. This municipal organization wears many hats, including electric supplier, wastewater specialist, garbage removal service, and drinking water provider. These professionals are on a mission to encourage economic growth and development throughout the community. Call them today at (716) 661-1660 to learn more about their services or visit them online for details on initiatives and recycling programs.
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 4PM |
| Tuesday | 9AM to 4PM |
| Wednesday | 9AM to 4PM |
| Thursday | 8AM to 5PM |
92 Steele St, Jamestown, NY 14701
I wish they would be a little more helpful and understanding . they are very cold and I believe trained to be heartless.
What a Useless company. The people that pickup NEVER know ANYTHING!!! Complete headaches!!!
Hi do you know where I can get help on paying my deposit on a apartment.
New garbage rules are a joke. Lid raised like 4 inches and they don’t take it.
Give you on notice that they’re going to be tasked and fire hydrant in that area And you may have discolor in your water up to 48 hours The next thing you know your water is dirty for three weeks and they expected to pay a ransom for …
Why every time I turn around I have low water pressure?? How about fix these things before they become a problem? People have places to be, we don’t have days to wait to get ready. This damn low class backwards town needs to get into the 21st century.
Electric,water,and sewer are good, but sanitation is horrible. They charge you for things they shouldn’t and when you call you only get an answering machine but they don’t call back when you leave a message. Also they don’t call when you have customer service at the window give them a message they don’t call
This place is crooked and they hold the city of jamestown hostage because they monoplized the city and the mayor helps them out is what is needed is some competition and them maybe they treat the people so dirty. It should be like warren pa …
I call BPU to report that the work that had done nextdoor, with all the rain an snow washed the dirt away an a neighbor pet fell in the whole an could have hurt his leg or a person could have, so this morning I called an left a message an they were hear in thirty minutes later, so thank you BPU for being so awesome
Garbage pickup on Lakeview Avenue on1-28-22 was terrible. Don’t understand why some bins were picked up and others weren’t. Lids were closed and put on the terrace.
I have been a customer of the Jamestown BPU for a long time and have always found the employees professional, courteous and helpful. From corporate staff with whom I have worked to those who serve us weekly or seasonally, they all have gone out of their way to do a good job.
My husband, and I just moved to Jamestown. We received, our first utility bill in the mail today. I don’t, know why people are complaining about this utility company are you serious? Try, Rochester Electric & Gas our bills were over a …
Any employee of the BPU that I have been in contact with has been professional and knowledgeable. Our community is fortunate to have such a dedicated utility.
Would be nice to finally have the city of Jamestown let us have city water down fluvanna and old fluvanna rd. Jamestown says call town of ellicott, the town says to call the city of Jamestown. Is there a political rift? …
Horrible customer service, pay a bill once then get shut off 2 days AFTER paying the total amount owed in CASH then tell us it could be 48 hours before they can turn our power back on! IT SHOULDN’T HAVE BEEN SHUT OFF IN THE FIRST PLACE! So …
I had one bag that would let me close the lid I tried forcing it so they just don’t take my garbage lazy is what I say thanks BPU 😡😤 …