Jay Taylor Exterminating Co. has been keeping homes in Wilmington, North Carolina, and surrounding areas pest-free since 1941. Our business was founded by J. W. Taylor, Sr., and is now owned and operated by the fourth generation of Taylor brothers. Our company is committed to providing the highest quality service, accompanied by the best possible customer care. Give us a call for pest control and extermination services in Wilmington and Southeastern North Carolina.
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
| Thursday | 8AM to 4:30PM |
1482 N Kerr Ave, Wilmington, NC 28405
Quality service!!
Steve is the best!
Great customer service
Nice people. Love the mosquito sprays!
Always professional and always go above and beyond!
Raymond is a true professional u need more Raymond’s
Very professional and friendly.
Friendly, responsive and fairly priced services.
Great value and great service!
On time, Killed all my rats! No bugs in the house. Super company.
Great services, on time and friendly service tech.
Love this company, it’s people and the work they do!
Great Job
The exterminator explained everything to me and I was glad to know that certain improvements were for my benefit.
Great customer service. Friendly, on time, professional work.
Friendly and professional!
Very professional, on time, job welldone
Extremely helpful!
great service, Paul is the best!!
Very professional and friendly!
Excellent experience!
Highly recommend Jay Taylor Exterminating! Been using this professional family company for years!
Great service, fast & courteous
Professional and informative..
Great service!
Christopher was punctual and professional.
Bob is always on time and very friendly!
Always friendly and professional! Thanks Diana.
Awesome service! Matt Burbridge is amazing he deserves a raise!!!!
They were punctual, polite and efficient! Thank you for all you do plus keeping me free of wasps.
Super friendly and is very quick! Answers all questions thoroughly!
known this family a long time. They are good people. It’s great to have a family business you can depend on.
Jay Taylor Exterminating were / is very professional. The guys are very polite and thorough. Highly recommend Jay Taylor Exterminating!!!!!!
Very professional and efficient
Very polite and does a great job.
thank you for taking the time to take care of my pet water bowl
Everyone I’ve met at Jay Taylor is extremely knowledgeable and helpful. Keep up the great work!
Jay Taylor Exterminating always has quick response times, great service around the house, and we haven’t seen a “water-bug” since our spray!
Very thorough and curteous.
Austin checked the areas he needed to, left good feedback, and even tolerated questions from my 5y/o son! …
The techs and customer service folks are always helpful, professional and respectful. They are always on time.
Eric is awesome! Very professional and didn’t give up until he solved the issue. Thank you again.
John was prompt,polite and personable. The task was completed quickly. Thank you.
Great service today!
So friendly and reliable!
Courteous technician did a thorough job while maintaining door security for our animals.
JAY TAYLOR & HIS REP. CODY ARE FRIENDLY, PROFESSIONAL, CARE ABOUT THE TERMITE INSPECTION.
THANK YOU FOR YOUR SERVICE
Great job. Technician was thorough and explained the results of the inspection!!
Matt was very knowledgeable and went above and beyond to explain the services we were receiveing.
They inspected two houses for us while we were purchasing a new home and never sent us a bill or anything until about three months after and both charges had late fees attached to them.
Brandon was punctual and professional. Informative and kind to my dogs.🐾 …
Paul was very courteous, professional, and worked very efficiently.
We started with Jay Taylor when we moved to Wilmington and they have provided excellent service for over 20 years.
Very efficient service technician and reasonably priced. Thank you for the quick response time!
Stop at a gas station were i ran into Matt picked his brain about Termite control.I usually dont do this unless well deserved And it is.Matt was not only very knowledgeable but took time to go over different attack plains with me Jay Taylor better hold on to him im now going to be a customer because of his actions
Tom was very nice, efficient and professional!
Look forward to seeing you again in 3 months
Great job Matt as always.
John was great and very informative. Was very thorough in completing job.
jerry has been working for us for years. He is great. Super professional and very friendly
Great service, very professional 👍 …
Love Matt, he’s been taking care of us for years. Always incredibly attentive, on time and helpful.
Thank you for your service. Chris was very helpful and answered my questions..
Home or away I trust this company and Bob to keep creepy crawlers out of my living space.
Paul is great worker to the company. Works hard. Gets the job done and moves on to next job. He knows what he is doing. He deserves a raise. That’s hard work to do
Jay Taylor Exterminating Company has continually delivered us excellent service provided by a professional team, at a reasonable price.
I have seen zero bugs in my house since we had them come about a month ago! No water bugs! 🙌🏼 We also just had our second mosquito spray done and we love that we can enjoy our yard without being eaten alive! Thanks again 🙂 …
Matthew is always attentive to our needs and always does a thorough job. I would recommend Jay Taylor Exterminating to anyone looking for an outstanding service company.
Paul did a good and thorough job.
I used Jay Taylor for my termite problem in our new house. They did a great professional job at a competitive price. I’d definitely use them again!
We have used Jay Taylor for over 30 years, never a problem and if you do they will come out again and spray. One of the best in town.
Have used this company for years! They completed our termite inspection before we bought our current home. We have a termite bond, quarterly pest service, and I use them for mosquito control during the summer! Highly recommend!
Jay Taylor offers exceptional service and customer support. We’ve been doing business with them for over 20 years – the best exterminators in Wilmington!
We hired Jay Taylor Exterminating to help us locate the source of a bad smell coming from our drop ceiling. Though the tech who came out on 9/5/18 was not able to locate the source of the odor, he did alert us to a number of possible …
Excellent service with good communications regarding work and observations. On time as promised
Zack was on time, polite and very professional. He did a very thorough job explaining the scope of his work and the meaning of the moisture reading.
Technician was very polite and followed Covid protocols. He did a thorough job.
Our technician was wonderful! We will definitely stay with using this company. Great, honest service!
AJ is so friendly and through with his work, made great suggestions to help with “bug” problem. Call Jay Taylor with your exterminating needs, they are the best.
I’ve used Jay Taylor for 20+ years with 0 complaints. Always on time(tremendous value) and always stows my dog’s bowl and toys in a safe place when treating the exterior. We sleep good knowing we got “No Bugs”
I recieved excellent service! Matthew B. was/is our tech and he’s extremely knowledgeable about all the possible pest problems we have/had. I most certainly plan to continue my service with Jay Taylor!
Zack did our termite inspection today and was very courteous and thorough. We have had excellent service from Jay Taylor over the years.
Bob was great and on time! Let’s hope it’s fixing our problem!
Jerry our tech is always on time and complete professional. We switched from another local service to J Taylor and it’s like night and day. Excellent.
Love this company. So responsive, friendly, and respectful. Highly recommend!
Bob has been taking wonderful care of us for years!! NO bugs and incredibly friendly service!!!
Technician was very Professional and exceptionally timely!
I wish I could give a higher rating. Jay Taylor, personally, went beyond the call of duty to help me with a serious bed bug problem. He strategized with other professionals to come up with a game plan to solve a truly bad situation, even …
I hired this company to protect my house from termites. A few months after they drilled and sprayed my foundation I had termite tunnels showing up on my ceiling corner in my kitchen 8 feet up the wall. The local manager came out and …
I would not recommend Jay, I called and made an APPOINTMENT for today and no one showed up or had the professional courtesy to make a phone call. I have been under a contract with him at my main residents for years, this was a rental. I …
Cody was amazing! He is professional, and explained everything before and after, an asset to your company!
The staff at Jay Taylor is super friendly and customer experience focused. Heather working out schedules and my technician AJ are always prompt, thorough and answer all my questions. The best in Wilmington!!
We had a great technician come to the home and spray for carpenter ants. Upon completion he mentioned that we could have them come back out one more time if we saw them come back. When i called to request the second visit the staff were …
Jay Taylor is not responsive in that they never come service my home at my convenience! It’s always at their convenience- “we’re not in the area until….”!! I find this to be very frustrating that I pay for two homes to be serviced and yet …
Very polite and professional rep inspected all previous work that had been performed and made certain that new humidifier was operating properly.
We’ve only used Jay Taylor for about a year, and they have been fantastic. Prompt response when we call, competent, effective service. Shout out to Matthew who explains the science behind the service!
Chris did a great job, being new to the area, he answered all my questions.
UPDATE: It turns out that they sent us the wrong invoice. That was the 30% price change. When we called back, the new person we spoke with was very polite. We received an apology, but nothing more to make up for the mistake or extremely …
I had an awesome experience with Jay Taylor.. Paul and Randy were Fantastic.. very acknowlegable .. while they were doing my treatment of my house they kept me informed of everything that was going on.. Thank you for your hard work and I would most definitely refer Jay Taylor to my family and friends… Thank you so much..
Diana is great. On time. Professional. Friendly. Kind and careful with my dogs. Excellent job. Thorough. Many thanks!
We were pleased with Billy Ricks work. Professional, thorough and friendly.
Raymond was very professional and thorough. He took his time to find the source of the problem and treated it. He explained to me what he was going to do and what else had to be done and I feel confident very soon we will be bug free! I would highly recommend Raymond and Jay Taylor Exterminating for your pest control needs.
Paul is the only man I want here!! He is awesome
Austin was great and answered all the questions that I had.
Great visit and professional experience, I just needed something Jay doesn’t offer. Would have used them based on professional and pleasant experience if they did.
Tim was very personable and honest. Would highly recommend this group!
Matt Burbridge is our technician and he is always personable and professional. We are very pleased with his and Jay Taylor Exterminating’s service.
I signed up for the Essential Plus service where I was supposed to pay on a monthly basis and receive outdoor service on a monthly basis with interior on a quarterly. The first two services went well back in June and August. In November I …
We have been with Jay Taylor for 18 years because of reliable service and friendly, knowledgeable technicians. Our current service continues that high level of competency to the degree that we recommend them highly.
What a great employee. Very helpful and identified the problem right away. Very professional
Great technicians . They are very knowledgeable and helpful. Great company.
Chris is always so awesome! He’s very thorough and explains what he’s doing and why it works. He also makes sure to check in when he first arrives to see if we are having any issues or concerns. We enjoy chatting with him while he’s here, …
Matthew has been our technician for many years. He is very thorough , personable, and very professional.
Matt with Jay Taylor Exterminating is 1 of the best I’ve had the pleasure of working with in many years. Highly recommend Matt & Jay Taylor anytime!!
Very pleased with how this company has corrected my dissatisfaction with their service!!! I posted recently a review of one star and stated how unhappy I was with requesting them to come spray and getting the response that it would be two …
Matthew Burbridge is the best I have ever seen. He is the reason we have two businesses and two private homes handled by him personally. His people skills, work ethic, quick communication, professionalism and knowledge of his field are …
Diana does our quarterly “water bug” protection. Shes wonderful. Listened to all my concerns and came up w/ a great plan that WORKS! This company is really the best.
I was not aware that the technician was here, but based upon past experiences, I expect everything was properly done.
Extremely pleased with Jay Taylor Exterminating. Bob, who has been our technician for years, is highly skilled and incredibly knowledgeable. In our opinion he’s the best in the industry! Grateful for this company that keeps us bug free year round in the south!
Had my quarterly perimeter treatment. John came to the door to let us know he was here. He performed the service quickly. He is always friendly and polite.
Excellence! Our inspector gave a concise verbal and printed inspection result and was informative. I highly recommend this company. Joe Huppmann
Zach just completed our annual termite inspection. He was thorough, efficient and informative with his procedures. We have used the services of Jay Taylor Exterminating for the last 5 years… their work and their staff have always been excellent! In our opinion, Jay Taylor Exterminating Co., is simply the best!
If I could give minus zero stars, I would, I posted 5 star review 4 months ago and haven’t seen them since. I had Chris who was great and then taken off my neighborhood. I chased lady down in Jay Taylor car and she had no idea who I …
Chris, the Jay Taylor technician was very professional & polite. He did a great job! Thank you Chris & Jay Taylor Exterminators!!
Tyler is very customer oriented and shares what he is doing with the customer, answering all questions completely. It is a pleasure to deal with this employee….consider a large pay increase for him…GO SEAHAWKS…..This message/review also applies to Cody also.
Gene Palmer
We have not used this company but were impressed with “Steve”. We observed him buying candy bars for all the front end staff at Harris Teeter. Apparently he does this every week and has been doing so for years. Such a random act of …
I’ve been using Jay Taylor for a long time for Exterminating. I’ve always been very satisfied with their work and work ethic . They are always on time and very good at communicating when they will be there . Recently decided to have some …
Randy is always helpful, professional and thorough. This company is a 10!
We have always had great service From Jay Taylor. The techs arrive on time, are polite and professional. The work is always as promised.
The folks at Jay Taylor do an incredible job. Diana Murvin is the best. She is so trustworthy and dependable!
Once again Bob did a great job today providing an insect treatment. He is thorough, professional and friendly . Great representative for Jay Taylor Exterminating
Cody was very punctual, completed the work efficiently, & reported findings to me. He is a very professional employee. Job well done.
Tom provided excellent customer service. He provided a extensive evaluation of my house. I was very pleased with his assessment.
They are amazing. Matt is always available to answer questions and educate. I have them do quarterly service and have not seen even a spider in my home since they started. …
Steve Corsetti is very professional and courteous. He goes above and beyond for customer satisfaction. He is highly regarded by my family and others. Ask for him by name, you’ll be happy you did. Thanks again Steve.
Highly recommend! We’ve had the best experience with Jay Taylor – Diana in particular. They’re incredibly prompt, helpful and thorough. Life savers!
They were able to set up an appointment that met our availability without goin back and forth over the time frame a dozen times.
Our Tech was Tanner – gem. The company called to say he was coming. He called …
Always satisfied on their service quarterly. Staff are nice, polite, and professionals.
The tech who performs our service is impeccable! Very professional, polite, and truly interested in doing a good job. I’d highly recommend this company to anyone needing an exterminator!
I just wanted to know when they were going to be at my home and they could not give me a time estimate, ever.
Eric was right on time and had the termite, dehumidifier and sump pump inspections done. He explained everything well and answered all my questions. Great staff as always!
Raymond was very nice and professional. I really appreciated his kind and friendly demeanor. He definitely made me feel good about the service and ask me several times if I had any specific problems or questions.
AJ is a real asset to this company! Love his professionalism and personalism combination. He takes care in his work and ensuring that we are completely satisfied during the visit and always lets me know, they are here if I ever need them. Great company and kudos to AJ!
As always, Bob was thorough in the application of Chemicals to deter any Bugs making our home their home. He is the consummate professional that we have come to trust over the years we have known him.
I have used Jay Taylor’s business for several years now and it is my pleasure to have such a reliable and professional company taking care of my needs. Their employees are very professional and do very good work. Thank you
Danny did an excellent job performing our periodic bug spraying inside and outside of our house. …
On time, professional, experienced and thoughtful. Keep AJ as my technician and you keep my business. He is super. Thank you Jay Taylor Exterminating!
Chris has been our technician for many years. He is very polite and always does a fabulous job. When we call Jay Taylor they ALWAYS have a live person answering the phone and are immediately able to schedule an apt.
Paul has been an absolute gem to work with. He seems to care as much about making our home bug free as we do. Something to be said for the company & the employee that have been working together for so many years to make their customer’s …
Paul was very knowledgeable and helpful. He answered all our questions and concerns. Very pleasant. We will definitely call Paul next year! Now we see why Jay Taylor has been in business so long.
Great customer service, Ray was early, did a nice job and was very informative, on top of being very professional. Not one ant the next day.
The service performed was excellent as usual. I am very pleased with their work.
We are having some carpenter ant issues and Brandon has been very helpful getting rid of them. He is helpful as a general rule and shares his knowledge/experiences to help us understand what’s going on.
Chris Osborne was prompt, efficient and quick. That is all we can expect and he delivered.
Diana was very thorough and knowledgeable about the products she was using and made sure I got the best results possible in terms of controlling insects. I really appreciated her attitude and attention to detail. Jay Taylor has been a great company to work with all around.
This is my first experience with Jay Taylor Exterminating and my exterminator, Bob Phillips. Very friendly and pleased with the service provided. I’m looking forward to the ongoing quarterly maintenance from Bob and Jay Taylor’s Exterminating
We have been using Jay Taylor’s service for decades. That is the best endorsement we can give.
I wouldn’t use any other company. Jay Taylor is always responsive, professional and they do excellent work. They’re committed to exceptional customer service. I’ve used them for 20 years!
Jeff was very prompt, respectful, pleasant and thorough in performing the service at our home.
Jeff was very professional and efficient and communicated well during his inspection.
He was on time, friendly, knowledgeable and through. He is an excellent representative of your company.
We had a large package delivered and the tech gladly moved ir to our garage which was a BIG help ! Thank you !
Chris did an excellent job. Very professional and courteous. Nice gentleman and very knowledgeable.
Brandon our Technician is GREAT!! He’s always early or right on time. He listens to our concerns and addresses them. I highly recommend him!!!
Service was outstanding. Courteous, polite, and helpful from office personal to service person. Enjoyed doing business with Jay Taylor Exterminating Co.
Eric was very professional and knowledgeable. The ladies who answer the phone are friendly and helpful and had my service booked as quickly as possible. A great experience.
Had concerns that dehumidifiers weren’t working properly. Tom, the technician, inspected and serviced both units, and answered all our questions. Very pleasant experience.
Danny did a thorough job inside and out. He explained what he was doing as he went along. Danny was friendly and professional and highly recommended!!
Jay Taylor has been the termite inspector for our home since before we bought it in 2018. Their inspectors are extremely kind and professional and do a great job every year. We highly recommend their service!
Great service! Been using Jay Taylor for many years at every home I’ve owned. They are friendly and professional. Bob always is so nice and always on time! I always recommend Jay Taylor Exterminating!
I found a yellow jacket nest in my yard and they were able to come out the next day and take care of it. He explained the process and let us know what to expect next. An associate of his also came out to help take care of our issue. Both gentlemen were polite, friendly, knowledgeable and prompt. Thank you!
This is our first time using this business. The two interactions – Austin, who conducted the inspection and Paul, who installed the system, were exceptional. They showed up on time, were very good about answering questions and …
Chris provided our annual inspection for termites. We found him to be very knowledgeable re termites and their habits and professional in his dealings with us. He conducted a very thorough investigation and found no signs of them.
All aspects of Jay Taylor’s service has been professional with exceptional customer service. Scheduling was a breeze. Both technicians were on time and very professional. Thanks Jay Taylor Exterminating!!!!
Cody was GREAT. He has done my annual inspection before and I’m glad he did this one too. He is very knowledgeable and answered a few questions I had. Thank you, Cody
Cody was great. I explained everything before and after the termite inspection. He was prompt and professional. I have used Jay Taylor for over 10 years. Always great service.
Quarterly service performed today. Jerry and Raymond have been great. Always prompt and get the job done! The admin (Donna and others) are always nice to speak with.
Very nice technician who arrived promptly and was friendly and approachable. He sprayed inside and outside and made sure to cover every corner. Prices are better than most. Highly recommend.
Mr. Osborne was very professional, courteous, answered all questions and more importantly to us he was friendly and put us at ease while inspecting our home for termites. His manner was such that we didn’t feel as if a stranger had come …
Randy did a fantastic job. I had a ton of questions and he was more than eager to answer them and spend the extra time with me to ensure I was satisfied. Highly recommend Jay Taylor.
Raymond was a very professional and detailed technician, who listened carefully to my concerns and issues, then did a thorough inspection, even making some recommendations for things i could do to further protect my home, and things to look …
Tim provided excellent service, even with my six dogs here!!! Very polite and professional. The inspection was done in a very timely manner and took no time at all. I would definitely recommend your Company and have before!!!! Thank you!!
AJ was on time and very nice. He did a great job of explaining what he would be doing to treat my home and what I should expect to see in the coming days. He was also very informative when it came to questions about my pet and the product …
Matt at Jay Taylor is one of the most outstanding humans, just in general. What a kind and professional guy. So appreciative of his time, expertise, and attention to detail! If I can always request to have Matt service our property, I will! …
We are absolutely impressed with Jay Taylor Ext. not only for their honest quote for service for termite treatment but for Eric who was incredibly nice, knowledgeable, exhibited being an experienced technician and informative about the …