In our rural area, Jcwifi increased the speed and reliability of internet. We are able to stream video and use all platforms for entertainment. In addition, the internet is good enough for visitors to work from home, if necessary.
I live in an area where, before JC Wifi, I could only get internet service via satellite. It was very expensive, and the service was poor. JC Wifi is affordable, and the service has been amazing.
We RARELY lose Wi-Fi and we live in a town where your lucky to get cell service so it’s nice to at least have reliable wifi! The customer service is great. There’s always someone to talk to if you have an issue.
internet service is fast. we always get someone to address issues quickly. internet is fast and between me and my son we are always using internet and we have zero complaints. once in awhile at nite I get knocked off internet but it doesn’t happen all the time thats why I have 4 stars not 5
Slow internet and a waste of money. The internet speed spikes all the time then drops it’s never consistent at one speed, not the ideal internet company for gaming, you call them and it seems like they don’t know what they’re talking about …
I just finally got enough internet to leave this review! The internet works, sort of, albeit extremely slowly (0.20 Mbps max is all I can hope for). Sometimes it doesn’t work at all. The techs are nice and as helpful as they can be, but …
Wow… Their techs have been great, really trying to accommodate the issues I’ve had for the last 6 months. HOWEVER… the service has been down, and wafting in and out of connectivity a LOT! I replaced 2 modems because they said it was …
Jcwifi went the extra mile to get internet provided to my house that was previously deemed as not serviceable by every major internet company. Called 2 weeks ago, they worked some magic and today they finished the install on my house. Kudos …
I live in the country and signal strength was always an issue. I had cellular data for a while but incurred overages and was expensive. When JCWIFI installed the antenna, I enjoy unlimited data at a fair price. I will continue to be a customer of JCWIFI as long as that does not change.
The people here are extremely nice and very professional however the service is garbage we constantly have to call and complain that our internet isn’t working out of the last 4 weeks we’ve probably had a solid 4 days of good connection 1 day a week isn’t worth 60 dollars a month.
A year ago I signed on as a customer and was pleased with that process both sales and installer. But now after slightly more than a year I am fed up with how often the service goes down. It can be as little as a couple of minutes or an hour …
From the gentleman I spoke to on the phone to Tyrone the service installer; excellent customer service and attention to detail. Went over everything. I have very fast service for a very good price!
Quickly scheduled install after determining our home could get signal and did a VERY professional job with the install! I previously had another company do a disaster install job with visible cables, zip ties and a hole drilled through the …
Very quick getting someone out here to test connection and setting up an appointment to hook up the Wi-Fi. Tyrone was very professional and easy going, clearly explained all paperwork and everything necessary, and did a very quick installation.
I moved into a rural area in 2020 & was very limited on options for internet, when I moved in JC originally wasn’t able to service me. I went through two years of NIGHTMARE service with three other companies and heard from a neighbor that …
We have never been able to have internet, tried many companies with no luck. Jc WiFi came to our area with the help of their employee,Dillon Gallentine. He started the ball a rolling, checked out area, neighborhood and put a unit on a …
I can always rely on the service being available, although one time service was down one morning, called service tech, and right away he walked me through the issue, and all is good.
I am impressed by the customer support from JCWiFi. Of course, with technology, things often don’t go as planned. And that’s been true for us. But having a responsive support team that, in spite of complex tech issues and Mother Nature’s …
Was forced to switch from Rise last spring, Service has been flawless so far and is just over 10 times faster at roughly the same price, wish I had switched sooner
JCWIFI has always been good about answering my inquiries when I call with questions. They are on time when a service call is needed. They are fair in their billing.
I honestly didn’t expect much given our location but I can’t complain both kids can play gadgets and games while the wife and I stream movies and do bills it just works great and all at a great price as well haven’t needed service yet so I can’t comment on customer service but I’m sure it’s equally as impressive
We have JCWIFI at all of our home and business locations. Service has been flawless for data as well as streaming service. Highly recommend the folks at JCWIFI for your internet needs
Ever since I switched to JC Wi-Fi I’ve had little to no issues with my internet service. The speed is great, especially for the area that I live in and what I was offered from other internet providers. I don’t think I’ll be switching providers anytime soon. Great price, great speed, great service.
I think in the 3 or so years we have had JCWIFI we have lost service once. We have very few issues with buffering and we stream with 2 TV’s and cell phones, sometime I think it is the streaming service not JCWIFI, as one tv is fine and another will buffer at times and it’s different services. Don’t see leaving anytime soon.
I’ve been a customer with JCWIFI for 6 years have had little to no issues with service when do they get it fixed right away once contacted, highly recommend if they service your area.
I live in a rural part of Stephenson County that never had high speed internet unless we got satellite which was totally disappointing. During the onslaught of Covid, JC Wifi came to my home and discovered that we could hit a neighboring …
After having the high price Wi-Fi for years we found our local JCWIfi and we are getting the best service we’ve ever had. Only once did we have a problem and we spoke to a human being right away and the problem was fixed right away. I recommend them every chance I get.
I have had JC Wifi for years and the have been proactive and added bandwidth which has improved performance and stability. Service has been great and rare issues are fixed quickly.
After years of ever-increasing prices with Mediacom, I finally decided it was time to make a change. I did my share of research and felt making the move to Fixed Wireless was my best option. I gave JCWIFI a call and we discussed the …
Theses people are wonderful!!! The person who came to my house in the middle of nowhere was so kind! He never gave up when we were looking all over the outside to find a spot to start the installation process. Took almost an hour but he …
If I could give 0 stars I would. Extremely rude staff(not all) and terrible internet always going in and out. Told my husband he wasn’t the one that pays the bill and they would not send a tech out unless we paid for it, when we haven’t had …
Great company have really had any issues with service. We stream movies and shows all the time on multiple TVs and computers with no issues. They are always updating their equipment. Highly recommend them
Great service. They always post on Facebook when there is a problem in the area. Good Wi-Fi and great prices.
Very reliable and the speeds are good. When we’ve had an issue, they are immediatly accessable and very responsive!
Speed always seems to stay steady. I was able to work from home online this past fall.
In our rural area, Jcwifi increased the speed and reliability of internet. We are able to stream video and use all platforms for entertainment. In addition, the internet is good enough for visitors to work from home, if necessary.
This is Tina Endress. We have had no issues and it is refreshing to call them and talk to a real person. Amen!
Very reliable service and fast enough for my family of 5 at a fair price for country folks!!!!
Good customer support. They have always addressed any problems we’ve had
I live in an area where, before JC Wifi, I could only get internet service via satellite. It was very expensive, and the service was poor. JC Wifi is affordable, and the service has been amazing.
We RARELY lose Wi-Fi and we live in a town where your lucky to get cell service so it’s nice to at least have reliable wifi! The customer service is great. There’s always someone to talk to if you have an issue.
We’ve had occasional blips. I work from home and, overall, service has been quite reliable even during storms when coworkers were down.
Awesome Sauce
Good people
WORST CUSTOMER SERVICE I HAVE EVER HAD!!!!
Very good service
Like many say, service drops a lot. When it works it is OK. When it works.
Always responsive.
Cuts In/Out Slowwwwww Loading Times Are Way To Long!! Paying $150. TRASH!!!
Great service
Never have I paid so much for slow internet speeds that are slower then advertised. Work on your stuff…
Affordable and dependable!
Service is reliable.
I’d be a millionaire if I could get 50 cents for every minute your internet is down. …
Incompetent staff, frequent downages, throttled inconsistent speeds.
Worse than dealing with comcast. If that isn’t vivid enough, I don’t know what is.
Great connectivity, and service.
The upgrade seems to be working out
Their fabulous to deal with.
Great wifi service.
internet service is fast. we always get someone to address issues quickly. internet is fast and between me and my son we are always using internet and we have zero complaints. once in awhile at nite I get knocked off internet but it doesn’t happen all the time thats why I have 4 stars not 5
Slow internet and a waste of money. The internet speed spikes all the time then drops it’s never consistent at one speed, not the ideal internet company for gaming, you call them and it seems like they don’t know what they’re talking about …
The only way to surf.
I just finally got enough internet to leave this review! The internet works, sort of, albeit extremely slowly (0.20 Mbps max is all I can hope for). Sometimes it doesn’t work at all. The techs are nice and as helpful as they can be, but …
Love the high speed & no limit!
Wow… Their techs have been great, really trying to accommodate the issues I’ve had for the last 6 months. HOWEVER… the service has been down, and wafting in and out of connectivity a LOT! I replaced 2 modems because they said it was …
Everything has been working great.
Service becoming more and more unreliable. Absolutely No customer service!
They will pull your internet instead of fixing it when any issue arises. I would NOT recommend.
Excellent service at a reasonable cost.
Jcwifi went the extra mile to get internet provided to my house that was previously deemed as not serviceable by every major internet company. Called 2 weeks ago, they worked some magic and today they finished the install on my house. Kudos …
I’m very satisfied with my service
reliable service, prompt resolutions to issues, i.e. outages
Unbelievable responsive and helpful customer service. Great speeds for a rural area. Best company for internet around. …
Best i-net service around Freeport, at the best price and the best service!!
Responsive tech support and solid uptime for the system
always responsive and quick to ensure complete satisfaction.
Much appreciated.
I live in the country and signal strength was always an issue. I had cellular data for a while but incurred overages and was expensive. When JCWIFI installed the antenna, I enjoy unlimited data at a fair price. I will continue to be a customer of JCWIFI as long as that does not change.
Great service and priced well.
The people here are extremely nice and very professional however the service is garbage we constantly have to call and complain that our internet isn’t working out of the last 4 weeks we’ve probably had a solid 4 days of good connection 1 day a week isn’t worth 60 dollars a month.
It’s a great solution for our needs in the campground.
Great service and tech support when needed.
Reliable and great service. Out in rural area
Very dependable, quick internet speed and great customer service.
A year ago I signed on as a customer and was pleased with that process both sales and installer. But now after slightly more than a year I am fed up with how often the service goes down. It can be as little as a couple of minutes or an hour …
Great service for a decent price.
Very professional crew. Very happy with our service.Everyone was ready to answer questions and help.
From the gentleman I spoke to on the phone to Tyrone the service installer; excellent customer service and attention to detail. Went over everything. I have very fast service for a very good price!
The wi-fi works great, we have not had any problems.
Always easy to deal with. When there is an issue, tech support is friendly and patient.
Great speed. Never had it go down. Best in the area by far.
Quickly scheduled install after determining our home could get signal and did a VERY professional job with the install! I previously had another company do a disaster install job with visible cables, zip ties and a hole drilled through the …
These people absolutely take care of their customers. I have never had an issue that wasn’t attended to ASAP.
Very quick getting someone out here to test connection and setting up an appointment to hook up the Wi-Fi. Tyrone was very professional and easy going, clearly explained all paperwork and everything necessary, and did a very quick installation.
Very friendly and helpful. The few times I had to call for technical support they went above and beyond 🙂
Haven’t had any issues it is fast and dependable works great
Excellent customer service, great internet connection, friendly staff, quick response time.
Well Done JC Wifi!!
Got tired of Xfinity. Called JC WI-FI, they came out and installed their gear – several months ago – and I’m quite pleased!
Solid customer support and provide sound advice on your customer needs for your internet service .. would definitely recommend!
I have had a very good signal. I am in Lake Carroll. I am blessed for the excellent care connectivity.
We’ve been with JCWIFI for a while now and it only gets better. We’ve been very happy with the service.
Our service has been good and when there have been a few issues, JCWIFI has been responsive and helpful.
the service is great!! and the staff is great too.. they always answer our questions…..
I moved into a rural area in 2020 & was very limited on options for internet, when I moved in JC originally wasn’t able to service me. I went through two years of NIGHTMARE service with three other companies and heard from a neighbor that …
We have never been able to have internet, tried many companies with no luck. Jc WiFi came to our area with the help of their employee,Dillon Gallentine. He started the ball a rolling, checked out area, neighborhood and put a unit on a …
I’ve been a customer for several years. No complaints. Any problems have been handled efficiently and timely.
Very happy with your service. Can stream well and never had any problems in all the years we have been with JCWIFI
I have had a great experience with JC WiFi. Rarely is there an issue with connectivity and speed and when there is an issue, it is fixed quickly.
I can always rely on the service being available, although one time service was down one morning, called service tech, and right away he walked me through the issue, and all is good.
Great. Definitely major improvement over Frontier DSL in quality and dependability AND a lot faster and consistent speeds and bandwidth than ATT.
I am impressed by the customer support from JCWiFi. Of course, with technology, things often don’t go as planned. And that’s been true for us. But having a responsive support team that, in spite of complex tech issues and Mother Nature’s …
Was forced to switch from Rise last spring, Service has been flawless so far and is just over 10 times faster at roughly the same price, wish I had switched sooner
JCWIFI has always been good about answering my inquiries when I call with questions. They are on time when a service call is needed. They are fair in their billing.
I honestly didn’t expect much given our location but I can’t complain both kids can play gadgets and games while the wife and I stream movies and do bills it just works great and all at a great price as well haven’t needed service yet so I can’t comment on customer service but I’m sure it’s equally as impressive
Been a happy customer for many years. We live in a rural area and their reliable service has allowed me to be a remote employee for a long time.
We have JCWIFI at all of our home and business locations. Service has been flawless for data as well as streaming service. Highly recommend the folks at JCWIFI for your internet needs
Ever since I switched to JC Wi-Fi I’ve had little to no issues with my internet service. The speed is great, especially for the area that I live in and what I was offered from other internet providers. I don’t think I’ll be switching providers anytime soon. Great price, great speed, great service.
Great service. They came out to inspect if I could get service and installed the same day!!! Services has been as promised and very reliable
I think in the 3 or so years we have had JCWIFI we have lost service once. We have very few issues with buffering and we stream with 2 TV’s and cell phones, sometime I think it is the streaming service not JCWIFI, as one tv is fine and another will buffer at times and it’s different services. Don’t see leaving anytime soon.
I’ve been a customer with JCWIFI for 6 years have had little to no issues with service when do they get it fixed right away once contacted, highly recommend if they service your area.
I live in a rural part of Stephenson County that never had high speed internet unless we got satellite which was totally disappointing. During the onslaught of Covid, JC Wifi came to my home and discovered that we could hit a neighboring …
After having the high price Wi-Fi for years we found our local JCWIfi and we are getting the best service we’ve ever had. Only once did we have a problem and we spoke to a human being right away and the problem was fixed right away. I recommend them every chance I get.
I have had JC Wifi for years and the have been proactive and added bandwidth which has improved performance and stability. Service has been great and rare issues are fixed quickly.
Service has been reliable and consistent. We are able to stream 2 tvs at the same time with no lags which is a huge leap from our previous provider.
After years of ever-increasing prices with Mediacom, I finally decided it was time to make a change. I did my share of research and felt making the move to Fixed Wireless was my best option. I gave JCWIFI a call and we discussed the …
Theses people are wonderful!!! The person who came to my house in the middle of nowhere was so kind! He never gave up when we were looking all over the outside to find a spot to start the installation process. Took almost an hour but he …
If I could give 0 stars I would. Extremely rude staff(not all) and terrible internet always going in and out. Told my husband he wasn’t the one that pays the bill and they would not send a tech out unless we paid for it, when we haven’t had …
Great company have really had any issues with service. We stream movies and shows all the time on multiple TVs and computers with no issues. They are always updating their equipment. Highly recommend them