Jefferson Medical Center was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving … See more
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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THE WORSE PLACE EVER DO YOURSELF A FAVOR AND DRIVE TO WINCHESTER OR LEESBURG, I RECENTLY WAS THERE AND FIRST THING THEY DO IS ACT LIKE YOU ARE A DRUGGIE, AND MY DR SENT ME THERE FOR A STONE PASSING, AND THEY SAID THEY DIDNT’ SEE ANYTHING, …
Every time I come here they NEVER have beds avaliable I am here now and have been sittin in this room for over an hour and a half. God forbid I was dying
Don’t waste your time. They sent my grandmother home saying she had a sprain knee and we found out 3 days later she had 2 broken bones. How do you miss that??? They really don’t care.
They fixed both of my complaints. The reason for four stars is that my experience was really slow once I was checked in. Advocate for yourself By the way, friendly staff.
horrible i was bleeding rectally and i only got seen by a “nurse
practioner” and never saw a doctor now im having anxiety and still feel very sick. Don’t go here!!!! …
Horrible hospital and care!! They jus don’t care. Wrong diagnoses and min care. They literally put ur life at risk every time. Don’t go here if ur genially concerned about your health. OMG. Don’t. Run the other way!!!
They don’t know what they are doing at this hospital I don’t recommend it unless you hate life and wish to die ATTN: IF YOU HAVE KIDS AVOID THIS HOSPITAL LIKE A PLEAGUE THEY WILL LET YOUR KID DIE …
4 for 4 Epic Failures! Finally smart enough to go to a hospital in VA. If you don’t mind being treated like a junkie, you’ll be perfectly comfortable at WVU medical centers.
They didn’t seem to care and were soooo slooowwww when it came to getting us treated and out. Got there at 700 pm and got out at 1130. And whenever I go for pain such as a very bad migraine, they treat me like I’m just trying to get drugs and are rude.
Sorry I was no impressed I was seen on June 17 2019 after being in a car accident I wasn’t hurt crazy but the doctor seemed disconnected and didn’t care I was in pain they gave me this new junk they give everybody Toradol which is junk and …
On March 24 came in to ER not feeling well had chest pressure and blood pressure up.DoctoR did blood work gave me a pill told me I was going home my medicare would not pay I said i would fight the insurance.My cardiac enzymes was elevated I …
Would give 0 stars if possible. Don’t ever waste your time coming to this hospital. Slowest service I’ve ever been to and inaccurate testing. Horrible nurses and doctors. WVU is a JOKE!!!!
People are rude even when you try to be patient and they excelle in stereotyping their patients and making assumptions instead of referring to their own patient records on the person. Don’t waste your time. This hospital is a joke and …
ER is awful! The receptionist called a police officer to call ICE because I didn’t provide SSN for the patient that I was helping translating, police treat us like criminals and after that they didn’t want to treat the patient.
I don’t like this hospital I go with my kid he doesn’t feel good. His fever is on 102.4 and I wait for one hours and a half just for someone to come and we had to wait 40 minute for triage this hospital needs to do better.
Went to the ER with a chest injury I told intake my nurse and my doctor what happened I think they picked those people up at home Depot in the morning my diagnosis was anxiety attack and arthritis I don’t have anxiety or arthritis so now …
We had an emergency with our son. Upon arrival we had no wait time. Our gratitude goes out to the entire staff for their professionalism, friendliness & caring manner.
This hospital has the most wonderful and caring staff. They make you feel like family. Along with a magnificent surgical staff. This is the ONLY hospital I will go to for all of mine and families medical needs.
Had my reasons for a 2 star my wife came in on the 6th of November because of a miscarriage they put in her paperwork that she had an abortion when her side of the family don’t believe in that so now it’s in her medical records she had an …
I have been a resident of the Jefferson community for two decades. On many occasions I’ve had to use this facility due to urgent crisises. I have 3 children, and I myself have a very unique and serious autoimmune disease that attacks my …
Security harass sick women that choose to walk around instead of using questionable blood thinners. (Response to their reply follows) Is that double speak? A representative contacts us, the doctor we suppose was their rep. Real compassion …
29 June 2019 I was biking on the C&O towpath halfway from Sheperdstown to Harpers Ferry. Struck a tall root on the path and wrecked the bike. Made my way to JMC/ER with hand, arm, and knee laceratons and a hip injury. I was treated very …
I was hesitant to come here due to all the negative reviews but glad I did anyways. I’m from out of state visiting a family member and needed to get something for an eye infection I chose this location because it is the closest. The staff …
You can only have one visitor a day and they have to stay or they wont be able to come back. Cant go to vending machines on another floor or you cant come back. They are using the old covid excuse to enforce these inhumane regulations still. Why are we putting up with this?
This Hospital Is A Joke For The Most Part. There Are A Few Decent Dr.’s, That Acually Care But That’s Hit Or Miss! It’s Really Sad That B/c Of The Major Drug Issie In This Area They Label Everyone As Just Coming To The Hospital Just To Get …
Worst hospital around my husband passed out twice called 911 the EMT were Great but the hospital ER doctor no help his nurse was Great 3 weeks ago he was there at same ER he very sick they gave him anbodtics. This this time they didn’t give …
He missed diagnose me after telling him I believe my hernia ruptured.
He said no you have a kidney stone and sent me to have a CAT scan done.
Afterwords, he comes in laughing and says no kidney stone you have hernias. …
If I could give 0 stars I would! Absolutely horrendous ! My fiancé was in here for back issues- the visit is NOT the problem. No one can pull their head out of the rear end long enough to get your billing correct. I PAID the bill in full …
I love, Love, LOVE this hospital. I delivered my son there and have been going for labs and patient visits for over two years. The staff are wonderful, the nurses are amazing and it just feels right. I am so glad we have this great facility right here in Jefferson County.
Nurses are pretty good. Doctors are basically absent. Communication is pretty bad. We will go to any other hospital from now on. We are not pleased with this branch of WVU medicine
God forbid you ever have had to deal with any kind of chronic pain or are accident prone… was admitted on a Monday night with severe abdominal pain and was then told nothing was wrong but come back if it got worse. Two days later, pain is …
Fast service! 15 min wait on a Friday evening. Doctors are very caring and enjoy their jobs. Ive been to many other Hospitals and theirs has some of the best staff. I recommend this place highly. Not sure why they have so many low ratings.
I just went in for an endoscopy and colonoscopy. Great care. Every single person was great. Not a number here; they were all wonderful there. Start to finish. Cannot say enough good things. I would highly recommend all of the staff especially Dr Kletter.
Not a good Hospital. They don’t have the resources to take care of a lot of issues that’s why they’re always transporting Patients Out. If there’s a real emergency I will either have an ambulance take us to Winchester or I will drive there …
THEY DESERVE 0 STARS.Literally had to get up and leave the room after sitting there with my toddlers nose bleeding for an hour.
They didn’t even attempt to help. Just said pinch the nose. Obviously pinching …
ER Department is horrible. The doctor’s either don’t care at all or they have no idea what they’re doing. One doctor misdiagnosed lung cancer as pneumonia and another refused to admit our mother declaring vertigo to be the problem when in …
My wife came in twice into the ER and was released twice, mind you she is pregnant and high risk to be sent home. Ended up at Winchester Memorial 4 days later where she spend 6 days due to breathing issues. They first time they said if it …
This hospital is by far the WORST in the Tri-state area. I wouldn’t take someone I hated to this hospital, never the less, someone I loved. I have had multiple bad experiences from my grandfather dying here because they were unable to …
The slowest service we have ever experienced. You are better off driving an hour to Reston or Sterling than to wait to be seen at Jefferson. The staff can see people in pain and do nothing.
I have gone to this hospital for bloodwork, ultrasounds, non-stress tests, and labor and delivery of my baby boy. I have heard of horrible reviews about the hospital, but it is located two blocks away from where I live and decided to see …
Very horrible hospital. That just want to say they’ve treated you so they can send you on your way. I came in with my son who had a fever, sore throat, stomach pains, and cold chills and all they tested for was strep throat. The “doctor” …
This Hospital is one of the WORST. I came in for many different reasons. Vomiting, fever, nosebleeds, and dizziness were just a few of them. The Doctors act like nothing is wrong with you and they try to make you seem like you’re …
Had an emergency appendectomy here. They offer a winning combination of big-city expertise with small-town friendliness. Was traveling and alone on the road, and without hesitation they took special steps to accommodate my circumstances. The whole time, I felt entirely comfortable and confident under their care.
Hit & miss. ER staff is mostly terrible; judgmental based on insurance, physical appearance and pain complaints (label patients as drug seeking junkies & perform drug tests for no reason if patient even mentions being in pain). ER nurses …
This hospital is pretty unapologetic about its out of control service costs. They charge $900 for a routine 1st trimester ultrasound. If you drive 20 minutes to Frederick you can get the same procedure for $150
I’ve been to this hospital for various reasons over the last 15 years, from illnesses, to being in the maternity ward. Over the course of my life, I have been at different hospitals either with family, friends or myself. This hospital …
We made the mistake of choosing to go to Jefferson’s ER for something as simple as stitches. Though the staff was very friendly, the quality of work was horrible and multiple members in the medical field agreed that the stitches should and could have been done better without leaving the scar it will.
I would give my doctors at the WVU Women’s Health and Family Medicine facility across the street a FULL 5 stars!!! Dr. Smith is the best OB/GYN I’ve ever met, the nurses in his office are friendly, and my primary care doctor Dr. Deol is …
Broke my ankle and bottom of leg in atv accident they rushed me in and took care of me nurses and doctors are awesome did great job foot ended up swelling and went back and they cut it off and put new one on for me and took care of getting me set up with doctors for follow ups
If I could give this a 0 I would. Been waiting for the last 3 hours. Previously waited 3 1/2 when I had my sick 1 year old. Never any beds. Can’t even give you an estimated wait time.
If I could give 0 stars I most certainly would. I’ve been here multiple times within the 18 years I have lived here and every single experience I have had, has been AWFUL. I will never return unless I absolutely have to. If you have time …
The staff goes within the hospital are kind and very helpful. Their billing department does not know what they are doing. They screwed up a claim, a year later and it is still nonsense. Do not go here. The initial visit is great, but you’re …
If I could give this “hospital” 0 stars I would. I was treated horribly here and will NEVER go back. I was made to wait in an ER room ALL NIGHT when there was almost no one there. The nurses were cackling in the hall way, which is very …
I’ve been here twice. Once myself several years ago (out the same night) and most recently for my wife. I’m not sure where all the negative reviews come from. Both of us were so gracious and glad to have the support and help from all the …
Just had a beautiful baby boy, and would like to give a huge shout out to nurse Tiffany in the OB department!! We can’t thank her enough for her awesome performance and just all the help! She is extremely professional and we were lucky to have had our baby on her shifts. 🙂
This is the best hospital experience I’ve had for my 4 yr old girl. From the EMT guys to the nurses and most of all Dr. Paganussi. He was extra caring and extremely knowledgeable. What a great Doctor! …
Don’t bother going to this (transportation center) hospital. They don’t have MRI machine and they don’t deal with Type 1 childhood diabetes.
They just get you an ambulance or a helicopter and send you to a real set up …
I’ve used this hospital several times for various things- blood work, ultrasound and ER visits for my baby. The ultrasound was great. The women drawing blood were not very compassionate while I was about to pass out but they were very …
Can not say enough about the professionalism from the ER at Jefferson Medical Center, Especially the staff and doctors and nurses. Marcella at the front desk was one of the sweetest kindest people that ever crossed our paths. She went the …
The wife was having some chest pains so we decided to head right here because it’s only 10mins away. When we first got there the initial staff was professional, caring, and friendly. At some point shift change happened and the on coming …
Sitting back here in the er mom’s soak and wet and getting very 😡 😞 upset.but the nurses discussing their life issues and look at you like your under their ladder!💩😡😤 doctors are nice nurses leave alot to be desired! They really need to find new jobs.as much as they talk and laugh maybe a stage would work! …
Erin and Amanda we’re nothing short of amazing. Great staff, friendly, empathetic, caring, sense of humor! Doctor was understanding and awesome. Very short wait times in and out in a reasonable time.
Went in with kidney stone issues late one night about 2 weeks ago. I was seen quickly, and recieved care. The testing was fast and the information and recommendations I felt were explained clearly. I was very happy with how they took care of me and my wife was pleased as well.
My husband had surgery @ Jefferson outpatient surgery center in ranson WV today. We were amazed at how helpful and outgoing the staff was. Ready to answer any and all questions. Keep me updated with phone calls about my husband surgery and …
I had Outpatient surgery at Jefferson Medical Center on Thursday March 25th. I can’t say enough good things about my experience from ease of registration, checking in, the entire surgical staff including the nurses, anesthesiologist, and …
Came into Jefferson Medical Center 5:45pm today. I have been waiting now for over 3hrs and 15 minutes still haven’t been seen. However 4 other people who weren’t in pain and came later then I did have been helped. This is the absolute …
She came to you for help, you just sent her home to die…. Twice. Because of your negligence she is now dead. Don’t send anyone you actually care about here.
Sad sad sad emergency rooms are filthy weve heard every problem the nurses have. We have been here 2 hours and still havent been seen and they are not busy they just dont care about the patients. As we set in patient room in ER weve killed …
Every time I have visit the emergency room of Jefferson Medical Center in Charles Town, I’ve always had the best care. Never had to wait too long, seen mostly right away. The doctors, staff, nurses are all very knowledgeable caring and …
It’s sad that they are so short handed because everyone from the reception to the doctor were very polite. My nurse David gave me a tetanus shot and out of thousands of shots that was the first one I didn’t feel at all. If you need a shot …
Bedside manor is lacking. Went in for surgery. Asked what my pain level was after my procedure. I told the nurse that I felt a pain that I can’t handle. They gave me an anti-depressant. And Tylenol 2. I know that WV is bad for …
Sat in the room for an hour before nurse came in. Nurse had the personality of a pencil & seemed to not know how to do an IV & was poked 3 times. Doctor didn’t seem to care & just gave meds & sent home.
This is a very expensive place to have blood work done. They charged me 5 times more than Lab Corp in Hagerstown would have charged. Don’t go here unless you want an expensive bill showing up in the mail.
So we made this appt very early in my wife’s pregnancy since they are short staffed which is understandable. What’s not understandable is my wife has bad morning sickness with pregnancy and rather than helping us she was scolded on it and …
I was left alone in a room doubled over in pain for hours after having vitals taken. No one came back to check on me. I kept asking for help and was told sorry we are busy. Very poorly managed. I had to get dressed and leave after several …
I don’t understand all the negative comments. We have the flu, and my husband was taken by ambulance to the ER, and I can’t say anything but good regarding his care in the ambulance, and then care he received in the ER. I am an RN, so I …
(Translated by Google) they are faster than some hospitals, but they are also not at a very high elevation: only 160 m …
Needed to get some blood tests done and they were the second closest lab. First choice the lab was closed for the week.
In the hospital.
Hospital is pure trash.
this is the worst hospital. no proper response.
Amazing Staff that is extremely helpful !
Horrible this place should be close . Is extremely retarded all employees in this place
The staff was great Fast and professional
Quick service, nice staff, professional doctors and nurses
The staff and hospital really cut corners with the patient care.
THE WORSE PLACE EVER DO YOURSELF A FAVOR AND DRIVE TO WINCHESTER OR LEESBURG, I RECENTLY WAS THERE AND FIRST THING THEY DO IS ACT LIKE YOU ARE A DRUGGIE, AND MY DR SENT ME THERE FOR A STONE PASSING, AND THEY SAID THEY DIDNT’ SEE ANYTHING, …
Every time I come here they NEVER have beds avaliable I am here now and have been sittin in this room for over an hour and a half. God forbid I was dying
They nice and helpful and fast had respect for me I can tell good place ER
Very friendly polite and professional. Was a good experience in a bad situation. Thank you
It was great experience. Saw a lot of negative reviews by people who were obviously drug seeking. Quality hospital and great staff.
Horrible in the emergency room, they act like they don’t care, have you Wait for two hours and diagnose wrong! They judge how you dress as well .
Don’t waste your time. They sent my grandmother home saying she had a sprain knee and we found out 3 days later she had 2 broken bones. How do you miss that??? They really don’t care.
Go to agent care .wait for 2hours still nobody show up and the nurse said this is normal
They fixed both of my complaints. The reason for four stars is that my experience was really slow once I was checked in. Advocate for yourself By the way, friendly staff.
The ED spent alot of time trying to get a family member transported due to her medical circumstances.
And were very helpful and nice
horrible i was bleeding rectally and i only got seen by a “nurse
practioner” and never saw a doctor now im having anxiety and still feel very sick. Don’t go here!!!! …
Horrible hospital and care!! They jus don’t care. Wrong diagnoses and min care. They literally put ur life at risk every time. Don’t go here if ur genially concerned about your health. OMG. Don’t. Run the other way!!!
Who else would prescribe Nausea Medicine for someone Having insane diarrhea and vomiting like crazy than Diego Riveros
They don’t know what they are doing at this hospital I don’t recommend it unless you hate life and wish to die ATTN: IF YOU HAVE KIDS AVOID THIS HOSPITAL LIKE A PLEAGUE THEY WILL LET YOUR KID DIE …
Great staff, lots of supportive contact with doctors,, clean and modern facilities, good kitchen! Coffee service needs help, though.
4 for 4 Epic Failures! Finally smart enough to go to a hospital in VA. If you don’t mind being treated like a junkie, you’ll be perfectly comfortable at WVU medical centers.
If I could rate below 0, I would. Some of the nurses are good. Kim and Tracy. Derek, blood technician. I wish they had Inova Hospitals here
They didn’t seem to care and were soooo slooowwww when it came to getting us treated and out. Got there at 700 pm and got out at 1130. And whenever I go for pain such as a very bad migraine, they treat me like I’m just trying to get drugs and are rude.
Incredible! We had an emergency, our som went into shock, amazing staff and doctors! Tabitha and Dr Ben were fantastic! Highly recommend
Sorry I was no impressed I was seen on June 17 2019 after being in a car accident I wasn’t hurt crazy but the doctor seemed disconnected and didn’t care I was in pain they gave me this new junk they give everybody Toradol which is junk and …
On March 24 came in to ER not feeling well had chest pressure and blood pressure up.DoctoR did blood work gave me a pill told me I was going home my medicare would not pay I said i would fight the insurance.My cardiac enzymes was elevated I …
Would give 0 stars if possible. Don’t ever waste your time coming to this hospital. Slowest service I’ve ever been to and inaccurate testing. Horrible nurses and doctors. WVU is a JOKE!!!!
Well taken care of by all staff hands down
People are rude even when you try to be patient and they excelle in stereotyping their patients and making assumptions instead of referring to their own patient records on the person. Don’t waste your time. This hospital is a joke and …
ER is awful! The receptionist called a police officer to call ICE because I didn’t provide SSN for the patient that I was helping translating, police treat us like criminals and after that they didn’t want to treat the patient.
I don’t like this hospital I go with my kid he doesn’t feel good. His fever is on 102.4 and I wait for one hours and a half just for someone to come and we had to wait 40 minute for triage this hospital needs to do better.
Went to the ER with a chest injury I told intake my nurse and my doctor what happened I think they picked those people up at home Depot in the morning my diagnosis was anxiety attack and arthritis I don’t have anxiety or arthritis so now …
Just had surgery here. The care I received was fantastic. My nurse, Lisa, was the best. I was comfortable from beginning to end.
We had an emergency with our son. Upon arrival we had no wait time. Our gratitude goes out to the entire staff for their professionalism, friendliness & caring manner.
This hospital has the most wonderful and caring staff. They make you feel like family. Along with a magnificent surgical staff. This is the ONLY hospital I will go to for all of mine and families medical needs.
Had my reasons for a 2 star my wife came in on the 6th of November because of a miscarriage they put in her paperwork that she had an abortion when her side of the family don’t believe in that so now it’s in her medical records she had an …
Gives students excessive work and forces them to work 10-hour days, five days a week, while they pay money to do so. …
I have been a resident of the Jefferson community for two decades. On many occasions I’ve had to use this facility due to urgent crisises. I have 3 children, and I myself have a very unique and serious autoimmune disease that attacks my …
Security harass sick women that choose to walk around instead of using questionable blood thinners. (Response to their reply follows) Is that double speak? A representative contacts us, the doctor we suppose was their rep. Real compassion …
29 June 2019 I was biking on the C&O towpath halfway from Sheperdstown to Harpers Ferry. Struck a tall root on the path and wrecked the bike. Made my way to JMC/ER with hand, arm, and knee laceratons and a hip injury. I was treated very …
I was hesitant to come here due to all the negative reviews but glad I did anyways. I’m from out of state visiting a family member and needed to get something for an eye infection I chose this location because it is the closest. The staff …
If your overweighted they will refuse surgery no matter what it is
You can only have one visitor a day and they have to stay or they wont be able to come back. Cant go to vending machines on another floor or you cant come back. They are using the old covid excuse to enforce these inhumane regulations still. Why are we putting up with this?
This Hospital Is A Joke For The Most Part. There Are A Few Decent Dr.’s, That Acually Care But That’s Hit Or Miss! It’s Really Sad That B/c Of The Major Drug Issie In This Area They Label Everyone As Just Coming To The Hospital Just To Get …
Worst hospital around my husband passed out twice called 911 the EMT were Great but the hospital ER doctor no help his nurse was Great 3 weeks ago he was there at same ER he very sick they gave him anbodtics. This this time they didn’t give …
He missed diagnose me after telling him I believe my hernia ruptured.
He said no you have a kidney stone and sent me to have a CAT scan done.
Afterwords, he comes in laughing and says no kidney stone you have hernias. …
If I could give 0 stars I would! Absolutely horrendous ! My fiancé was in here for back issues- the visit is NOT the problem. No one can pull their head out of the rear end long enough to get your billing correct. I PAID the bill in full …
I love, Love, LOVE this hospital. I delivered my son there and have been going for labs and patient visits for over two years. The staff are wonderful, the nurses are amazing and it just feels right. I am so glad we have this great facility right here in Jefferson County.
Nurses are pretty good. Doctors are basically absent. Communication is pretty bad. We will go to any other hospital from now on. We are not pleased with this branch of WVU medicine
God forbid you ever have had to deal with any kind of chronic pain or are accident prone… was admitted on a Monday night with severe abdominal pain and was then told nothing was wrong but come back if it got worse. Two days later, pain is …
Fast service! 15 min wait on a Friday evening. Doctors are very caring and enjoy their jobs. Ive been to many other Hospitals and theirs has some of the best staff. I recommend this place highly. Not sure why they have so many low ratings.
I just went in for an endoscopy and colonoscopy. Great care. Every single person was great. Not a number here; they were all wonderful there. Start to finish. Cannot say enough good things. I would highly recommend all of the staff especially Dr Kletter.
Not a good Hospital. They don’t have the resources to take care of a lot of issues that’s why they’re always transporting Patients Out. If there’s a real emergency I will either have an ambulance take us to Winchester or I will drive there …
THEY DESERVE 0 STARS.Literally had to get up and leave the room after sitting there with my toddlers nose bleeding for an hour.
They didn’t even attempt to help. Just said pinch the nose. Obviously pinching …
ER Department is horrible. The doctor’s either don’t care at all or they have no idea what they’re doing. One doctor misdiagnosed lung cancer as pneumonia and another refused to admit our mother declaring vertigo to be the problem when in …
My wife came in twice into the ER and was released twice, mind you she is pregnant and high risk to be sent home. Ended up at Winchester Memorial 4 days later where she spend 6 days due to breathing issues. They first time they said if it …
This hospital is by far the WORST in the Tri-state area. I wouldn’t take someone I hated to this hospital, never the less, someone I loved. I have had multiple bad experiences from my grandfather dying here because they were unable to …
The slowest service we have ever experienced. You are better off driving an hour to Reston or Sterling than to wait to be seen at Jefferson. The staff can see people in pain and do nothing.
I have gone to this hospital for bloodwork, ultrasounds, non-stress tests, and labor and delivery of my baby boy. I have heard of horrible reviews about the hospital, but it is located two blocks away from where I live and decided to see …
Very professional and helpful. I have never had to wait too long.
Very horrible hospital. That just want to say they’ve treated you so they can send you on your way. I came in with my son who had a fever, sore throat, stomach pains, and cold chills and all they tested for was strep throat. The “doctor” …
This Hospital is one of the WORST. I came in for many different reasons. Vomiting, fever, nosebleeds, and dizziness were just a few of them. The Doctors act like nothing is wrong with you and they try to make you seem like you’re …
Had an emergency appendectomy here. They offer a winning combination of big-city expertise with small-town friendliness. Was traveling and alone on the road, and without hesitation they took special steps to accommodate my circumstances. The whole time, I felt entirely comfortable and confident under their care.
Hit & miss. ER staff is mostly terrible; judgmental based on insurance, physical appearance and pain complaints (label patients as drug seeking junkies & perform drug tests for no reason if patient even mentions being in pain). ER nurses …
This hospital is pretty unapologetic about its out of control service costs. They charge $900 for a routine 1st trimester ultrasound. If you drive 20 minutes to Frederick you can get the same procedure for $150
Having worked in a community hospital for several years, I have a legitimate basis for comparison. …
I’ve been to this hospital for various reasons over the last 15 years, from illnesses, to being in the maternity ward. Over the course of my life, I have been at different hospitals either with family, friends or myself. This hospital …
We made the mistake of choosing to go to Jefferson’s ER for something as simple as stitches. Though the staff was very friendly, the quality of work was horrible and multiple members in the medical field agreed that the stitches should and could have been done better without leaving the scar it will.
I would give my doctors at the WVU Women’s Health and Family Medicine facility across the street a FULL 5 stars!!! Dr. Smith is the best OB/GYN I’ve ever met, the nurses in his office are friendly, and my primary care doctor Dr. Deol is …
Broke my ankle and bottom of leg in atv accident they rushed me in and took care of me nurses and doctors are awesome did great job foot ended up swelling and went back and they cut it off and put new one on for me and took care of getting me set up with doctors for follow ups
If I could give this a 0 I would. Been waiting for the last 3 hours. Previously waited 3 1/2 when I had my sick 1 year old. Never any beds. Can’t even give you an estimated wait time.
If I could give 0 stars I most certainly would. I’ve been here multiple times within the 18 years I have lived here and every single experience I have had, has been AWFUL. I will never return unless I absolutely have to. If you have time …
I had an opportunity to see an helicopter landed, emergency situation but I did like the way how my family member was treated. Thank you so much.
The staff goes within the hospital are kind and very helpful. Their billing department does not know what they are doing. They screwed up a claim, a year later and it is still nonsense. Do not go here. The initial visit is great, but you’re …
If I could give this “hospital” 0 stars I would. I was treated horribly here and will NEVER go back. I was made to wait in an ER room ALL NIGHT when there was almost no one there. The nurses were cackling in the hall way, which is very …
I’ve been here twice. Once myself several years ago (out the same night) and most recently for my wife. I’m not sure where all the negative reviews come from. Both of us were so gracious and glad to have the support and help from all the …
Just had a beautiful baby boy, and would like to give a huge shout out to nurse Tiffany in the OB department!! We can’t thank her enough for her awesome performance and just all the help! She is extremely professional and we were lucky to have had our baby on her shifts. 🙂
This is the best hospital experience I’ve had for my 4 yr old girl. From the EMT guys to the nurses and most of all Dr. Paganussi. He was extra caring and extremely knowledgeable. What a great Doctor! …
Don’t bother going to this (transportation center) hospital. They don’t have MRI machine and they don’t deal with Type 1 childhood diabetes.
They just get you an ambulance or a helicopter and send you to a real set up …
I’ve used this hospital several times for various things- blood work, ultrasound and ER visits for my baby. The ultrasound was great. The women drawing blood were not very compassionate while I was about to pass out but they were very …
Can not say enough about the professionalism from the ER at Jefferson Medical Center, Especially the staff and doctors and nurses. Marcella at the front desk was one of the sweetest kindest people that ever crossed our paths. She went the …
The wife was having some chest pains so we decided to head right here because it’s only 10mins away. When we first got there the initial staff was professional, caring, and friendly. At some point shift change happened and the on coming …
Staff was outstanding in their care, compassion, accommodation, and service. I was highly impressed. Wonderful experience through and through!
Sitting back here in the er mom’s soak and wet and getting very 😡 😞 upset.but the nurses discussing their life issues and look at you like your under their ladder!💩😡😤 doctors are nice nurses leave alot to be desired! They really need to find new jobs.as much as they talk and laugh maybe a stage would work! …
Erin and Amanda we’re nothing short of amazing. Great staff, friendly, empathetic, caring, sense of humor! Doctor was understanding and awesome. Very short wait times in and out in a reasonable time.
Went in with kidney stone issues late one night about 2 weeks ago. I was seen quickly, and recieved care. The testing was fast and the information and recommendations I felt were explained clearly. I was very happy with how they took care of me and my wife was pleased as well.
My husband had surgery @ Jefferson outpatient surgery center in ranson WV today. We were amazed at how helpful and outgoing the staff was. Ready to answer any and all questions. Keep me updated with phone calls about my husband surgery and …
I had Outpatient surgery at Jefferson Medical Center on Thursday March 25th. I can’t say enough good things about my experience from ease of registration, checking in, the entire surgical staff including the nurses, anesthesiologist, and …
Came into Jefferson Medical Center 5:45pm today. I have been waiting now for over 3hrs and 15 minutes still haven’t been seen. However 4 other people who weren’t in pain and came later then I did have been helped. This is the absolute …
She came to you for help, you just sent her home to die…. Twice. Because of your negligence she is now dead. Don’t send anyone you actually care about here.
Sad sad sad emergency rooms are filthy weve heard every problem the nurses have. We have been here 2 hours and still havent been seen and they are not busy they just dont care about the patients. As we set in patient room in ER weve killed …
Every time I have visit the emergency room of Jefferson Medical Center in Charles Town, I’ve always had the best care. Never had to wait too long, seen mostly right away. The doctors, staff, nurses are all very knowledgeable caring and …
It’s sad that they are so short handed because everyone from the reception to the doctor were very polite. My nurse David gave me a tetanus shot and out of thousands of shots that was the first one I didn’t feel at all. If you need a shot …
Bedside manor is lacking. Went in for surgery. Asked what my pain level was after my procedure. I told the nurse that I felt a pain that I can’t handle. They gave me an anti-depressant. And Tylenol 2. I know that WV is bad for …
Sat in the room for an hour before nurse came in. Nurse had the personality of a pencil & seemed to not know how to do an IV & was poked 3 times. Doctor didn’t seem to care & just gave meds & sent home.
They summoned me to court after calling and working out a payment plan before the holidays. Made no attempt for contact before an instant summons
The staff was great. Caring. Laid back. My Surgery went very good. They were better than other hospitals I’ve been to for surgery.
Two stars only because most of the staff did their job without any apparent problems. …
This is a very expensive place to have blood work done. They charged me 5 times more than Lab Corp in Hagerstown would have charged. Don’t go here unless you want an expensive bill showing up in the mail.
So we made this appt very early in my wife’s pregnancy since they are short staffed which is understandable. What’s not understandable is my wife has bad morning sickness with pregnancy and rather than helping us she was scolded on it and …
I was left alone in a room doubled over in pain for hours after having vitals taken. No one came back to check on me. I kept asking for help and was told sorry we are busy. Very poorly managed. I had to get dressed and leave after several …
I don’t understand all the negative comments. We have the flu, and my husband was taken by ambulance to the ER, and I can’t say anything but good regarding his care in the ambulance, and then care he received in the ER. I am an RN, so I …