Jefferson Memorial Hospital serves Lakeway area residents with leading-edge technology and a caring, East Tennessee spirit.
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
110 Hospital Dr, Jefferson City, TN 37760
Registration should be more streamlined. But well worth the wait. Had four tests. Amanda, Stacy and Juliann were terrific and worked well coordinating with each other.
Rhonda was my nurse that helped me get an MRI and the help was unbeatable, she was very kind and made sure I was perfectly comfortable and ready to get my MRI! 10/10 recommend Jefferson City hospital!!
Arrived at 2:15 for a 2:30 CAT scan appt. Let them know i was there and took a seat. 1 hr later i was called up to do the sign in paperwork. It was finished at 04:20 and i was sent to the imaging dept where i have to fill out more …
My experience at JMH was very professional and the entire staff in the outpatient services was wonderful!
Everyone very nice and helpful. Just there for x-rays but techs were very nice. Good experience. Didn’t have to sit forever like you do at some hospitals I have dealt with.
I have nothing but good things to say about my time at Jefferson memorial..Went in for a procedure, I was rather nervous because they were looking for a type of cancer..I was taking back very quickly and everyone was so nice and …
The staff at Jefferson Memorial made an unpleasant procedure into a pleasant experience. From the nurses, Lisa & Konnie, to the anesthesiologist Don to the attending physician Dr. Kevin Myers, thank you for your kindness and respect you showed me this morning in having my colonoscopy done. I appreciate it more than you know!
Mike who did my MRI was awesome. Very professional and caring during the MRI and afterwards walked with my husband and I to the cafeteria while he got my disc for the doctor.
The day surgery team was amazing. They work well together and were very kind.
The ICU department is top notch and you will not find better anywhere.
After a 30 minute wait, I received excellent care for my procedure
It was a very pleasant experience! Everyone was professional, polite and concerned about my comfort and wellbeing!
They were all very nice and professional and made sure I had my ice and sprites lol. Very good hospital as well. Thank you Donna Russell
Everyone was polite and patient from the phone call person to the test nurse. Hospital seemed very clean and everyone was wearing a mask. Check in time was reasonable as well. Parking lot was clean with plenty of parking and masks were available in the foyer entrance.
Thank you Kaitlyn and Rhonda! You both were wonderful! Very caring 😁 …
When I arrived I didn’t wait and was taking right back for my test. I was treat with respect and was very professional.
Between a 1 and a 10 Jefferson memorial is a 12. Any and everyone at the hospital is great. There is no way I could have asked for better care.
Came here for my husbands ENT surgery. Dr Dillard was wonderful. Nursing staff in the one day surgery were exceptional. Anesthesiologist was comforting and calming. Very professional and you feel the atmosphere of kindness. Thank you for a very positive experience.
my husband had outpatient surgery on 12/1 and it was a good experience. all the nurses was nice and knowledgeable. We went to this hospital because his physician is Dr. Cameron. I am a nurse at Tennova Turkey Creek and I know good care when I see it. thanks alot.
I’ve used Jefferson Memorial for Imaging, Sonogram and a Biopsy. I have been very pleased with the Staff there.
The waiting area and registration needs some upgrading desperately. This however does not take away from their registration staff. Always pleasant and kind.
Rhonda and Jackie are amazing. They made me feel comfortable and safe during my MRI.
CT gals were great. Only negative thing thing to say was the wait time was horrible in registration-Definitely needs improvement, but Heather ans Kelsie were awesome!!
Trying to call the hospital for direction to womens department at 9am and none are being answered. Says no messages being taken and hangs up the line?
Juliann was the tech that done my echocardiogram and she was not only really nice but I was nervous and she talked to me and made me feel comfortable while I was there. Every experience I’ve had with Jefferson Memorial Hospital has been really great.
Juliann was my tech for echocardiogram, she was professional while also displaying a pleasant bedside manner which put me at ease. However, now a week later & no test results sent to my dr…truly disappointing
I want to recognize the MRI Team at the hospital! Mike Speed, Rhonda Stockton, and April Farley were amazing. They took excellent care of my family member and kept reassuring her throughout the process. Overall top notch service and care!
Mike Speed done an excellent job. He made me feel very comfortable, and done everything he could to make my test go well . I would use JMH’S x-ray department anytime . Friendly hospital , and very clean .
The 2 “K’s” did a great job prepping me for my procedure. They explained the process and recovery very well. Our hometown hospital is a great asset to our community.
The MRI department was extremely quick, professional, and easy to work with. They did great with my mom! Rhonda &Mike were exceptional!!!
The day surgery staff is excellent! Lisa & Konnie are exceptional nurses. Everyone was very friendly m, caring & helpful. Thank you!
Pat Holmes, RN was great!
She was friendly, sweet and funny.
Took her time to talk with me and did not rush through it.
I am happy to give a 5 star ⭐️ Rating For Tennova Healthcare. I had wonderful care not only for total knee replacement surgery in January by Dr. Paul Becker and the staff that worked with him in the OR. I also went to Physical Therapy there …
THIS WAS A WONDERFUL HOSPITAL
THE NURSES AND DR.DELAIR WAS A VERY BIG BLESSING FROM GOD TO US. THE NURSES WAS SO GOOD TO MY HUSBAND AS WELL TO ME. KONNIE,MISTY,KATHERINE NEVER MISSED A BEAT …
Had colonoscopy done everything went fine with the exception of the wait time which was over an hour.
Was sent to the hospital for emergency CT scan and lab work to check for possible issues in my lower stomach. I had an IV put in my arm for the CT scan and waited almost 2 hours to have IV removed was told only 20 minutes. Ended up leaving …
Malcolm in radiology was amazing! Service was quick and efficient. He was very informative and patient.
I arrived early 7 am driving from Morristown in pitch dark and pouring rain. My appt was for 2 test, ECHO Cardiogram and and upper Cardio Nuclear stress test. Never had been to this hospital or had nuclear test. Was taken from …
Waited more than 3 hours for a colonoscopy for my brother this is unbelievable also front lobby very dusty
My husband Pat Scanlon went in for a Ct scan and bone density test on April 11.. from the front receptionist Kimberly to the nurses Shay and Amanda they all made it the best experience for him!!! He has never been in the hospital for anything
I was very pleased with the service I received. I was impressed with Mike and Jackie in doing the MRI. They were very friendly and helpful and made my test more easy by providing music during the MRI.
Lady at the front desk is really rude. Very unprofessional and snappy towards people. If you don’t like your job get a new one!!
They did a great job. Amanda on radiation was very kind and professional. She took time to explain what was going to happen. Did a great job with the IV. Very personal, she loves her job!!
Bob Cates
I’ve always used Fort Sanders Hospital here in Knoxville. But no longer after having my two surgeries in October here at Jefferson Hospital. Everyone was so nice and I mean all personal. They treated you like you’d been going there forever. …
The MRI TECHS was excellent. They kept me very comfortable the whole time
Had a stress test and echocardiogram. The nurse and tech were wonderful. Explaining every step of the process. Wonderful bedside manner. Felt like they truly cared.
Worst hospital ever, took my husband there, told the woman at the counter he had chest pain. The nurse that went out to get him asked what was wrong and he said chest pain and they were gonna make him wait. I wouldn’t recommend this …
As always service from the front desk was efficient and informative. It did take three visits to determine the culprit of my pain but that was partly because of how my pain presented itself to me. I did have indigestion and a lot of …
I had a very good experience at Jefferson Memorial Hospital from the ER with nurse Amber throughout my admission with CNA Alexis both of these ladies deserve recognition for the outstanding care that they gave.
Took my kid here and the doctor did not even see her but she got released I feel like we were not important to them
The ladies at registration were so friendly and accommodating. They quickly got me signed in and on my way for my procedure. Thanks Kayla, Katie and Teresa!
I had knee surgery two days ago and the Dr was excellent,the nurses were extremely curtious and very nice and very helpful
I would rate Jefferson Memorial Hospital on a scale 1 to 10 a 11 the staff, nurses and all the doctors are very professional and very nice and will answer all your questions to where you can understand . The food in the cafeteria is great …
The nurses & staff were all very pleasant and accommodating during our visit. They were all very thorough and quick with the procedure and we were in and out in no time. We could not have asked for a better experience,
Everyone was helpful and very nice. Heather helped to make me comfortable thru the CT scan I had done. Thanks to all.
Registration took 2 hours. Nobody knew what they were doing. Techs for imaging were friendly but tons of problems and images.
We love JMH. Day surgery, ER and hospital stays have all been positive experiences! We won’t go anywhere else!
This hospital is a joke and incompetent they tell you to come for surgery at 7am 2 hours later your still in a waiting room fixing to walk out! I knew by the name Tennova what I was getting into unorganized and unmanaged…….
Jefferson Memorial Hospital staff are wonderful, had preop test done. All the staff we very professional and courteous. Felt at ease ,not stressed at all. Highly recommend Jefferson Memorial Hospital.
Had an MRI done and Mike and Rhonda were very professional and kind. The experience was easy and pleasant.
Very kind and considerate. Didn’t have a very long wait period either to get my test done.
Malcolm in Imaging/Radiology is great! Made sure I was comfortable during my procedure.
Loved the caring and efficient staff here. Kristie in Radiology was awesome.😊 …
Although I would have rather been somewhere else, I had a very good experience and care in the hospital. The ED staff were efficient and thoughtful and my transition to a regular room was easy. I have to commend the ED doctor for …
As soon as I was checked in at the ER desk, I was told, I’d come to the right place. This was an understatement. I have never been treated so nice and respectfully, from the Nurses and ER Physician that I saw. They made sure I was getting …
Had rotatercuff surgery feb 11, hanging my sheetrock an. Remodeling surgeons are sport specialists since covid I’ve had 2 total hips spurs and rotatercuff feeling great no more pain meds
The girls in NUC Med, Stress Lab and Echo were so nice and helpful to my husband with his recent tests. And the outcome was great! Thanks again, Amanda, Stacy and Julianne! You ladies are wonderful! ❤
I was very pleased with the with the employees. Everyone took good care of me and done a great job. 👍 …
Mike in the MRI did a great job. Made me feel comfortable, explained everything, and very kind and thorough!
I was at JMH for an MRI and found Mike and Jackie to be very professional and helpful in explaining the process and making me feel comfortable. I appreciate having a fairly short wait time over the entire visit.
The ladies and men in day surgery are great!!!! Jennifer and Misty ( the names I recall) and the other ladies and men all were very knowledgable and concerned, and super nice. They treated my wife and I excellent ! Very professional and …
Dr Wilson did a great job very professional thank you and the others that worked with you on me and my son we appreciate you all
The nurses went above and beyond. Kristen was great. Procedure went off without any problems. This is my second Procedure here and I am 💯 satisfied with Tennova and Jefferson Memorial. …
Even though surgery is not a good experience for anyone, the staff at Jefferson Memorial help make your surgery a lot less painful. The pre-registration is quick and easy. The staff of nurses treat you like you are their only patient that …
It was a very nice hospital and all the people treated you with respect and was very nice I would recommend this hospital to anyone
The wonderful lady in the mammogram dept was so very kind and very good at her job. She put me at ease and was so professional. Her name was Amy and I will definitely recommend JMH to everyone.
I’ve been really sick for a long time now. My regular doctor and specialists weren’t finding the cause until I became septic and this hospital caught it. Dr. Stallworth was the ER doctor that really helped me and I’m grateful to have …
The entire staff at Jefferson memorial hospital was amazing but the day surgery team really out did themselves. Especially Mark and Jennifer. They both took wonderful care of my son and also took amazing care of me too. Thank you all so much.
Out Patient surgery. Service and care was great. Waiting time very long. Was told to come in way to early. Recommend to dress warm is very cold inside rooms. I would rate AC 5 super stars.
I have had my mammograms here for the last few years. I believe I have had the same technologist, Amy, each year. She is very professional, but also kind and gentle.
Went to a Knoxville hospital twice over weekend to get help for a close family member. We waited a long time(once 10 hours). Family member was to tired and could not sit for that period of time and was told it was going to be quite a bit …
Thank you to Day Surgery for the exceptional care during my surgery. Special thanks to nurse Konnie and Danielle. They took great care of me!
Such a great experience the day of my surgery!! My nurses were AMAZING I can’t remember all of their names but I had Teresa, Amy, Kim and Brooke (I think lol) Dr Dillard did and amazing job, hopes for a speedy recovery. …
Had an MRI today and the two ladies – Jackie and Rhonda – were great. Very kind and professional and did everything they could to make me feel comfortable and at ease. The warm blanket and Christian music made the experience very enjoyable. Thank you JMH for your wonderful employees.
Jackie in MRI is amazing. She was so nice to my mom and made sure she was taken care. If I could give her more stars I would. She is great.
We had my brother in law there for 3 days before he passed on. The hospital staff was wonderful starting in the emergency room and on to all the staff on floor. Outstanding nurses on every shift. The nurse manager he a real kind to us …
The technician were very friendly and helpful, and patient and courteous. I would recommend this hospital to anyone who needs tests done. Many thanks to Jackie, she explained the whole procedure to me and made me feel very comfortable.
P.S. Country music was nice to listen too.
I had to have an MRI yesterday. My technicians, RHONDA and JACKIE, were absolutely the sweetest and had great personalities. Thank you both for making me feel comfortable and being so nice!
This is Angela Williams via my husbands email. I had several tests done last week concerning my heart. All the girls that took care of me were awesome. I had a ultrasound and stress test and echocardiogram and they made me feel at ease and …
My family and I were vacationing when my 6 yr. old fell and injured her arm pretty badly. I was very shocked how such a tiny hospital was so busy, yet I was even more shocked at the total wait time from check in to discharge. Coming from a …
On Monday October 10, 2022…we brought an issue to the hospital administration. We were told they would investigate the incident and would contact us by Monday October 17. They did not do as they assured us to contact us.
So much for their word.
I took a 96 year old friend for an MRI. Mike was so kind and helpful. He made the entire visit a pleasure. Mike made sure she was comfortable by providing a warm blanket, ear plugs, and a pillow under her knees. Thank you Mike!
I must say I was surprised at the newer equipment, the MRI. Machine.
And meeting Jackie and Mike was delightful, made me relax and be able to stay still. A pleasure indeed, you are very fortunate to have these 2 working there.
The people very friendly and the hospital clean but the service is horrible, the animal shelters treat better than this hospital does. I had hip replacement surgery and this was the worst treatment of any hospital I have been too for any …
The visit and test went very well. Everyone was enjoyable and explained everything before anything was done. Would go back if have to.
I had an MRI and the 2 nurses- Rhonda and Jackie were extremely courteous and made sure I was comfortable – since I do not like small spaces! The most pleasurable experience I have had with an MRI yet.
Had a MRI on my knee…. It was very convenient to be able to not miss work having a late appointment time. The MRI tech, Rhonda, was very polite & calming. I’m Thankful for a good experience.
My husband was admitted through the ER. He was taken in within 2 minutes of arriving. Very professional and excellent nursing care. Testing was started immediately and treatment started very quickly!! We were in the ER Room for 3 days and …
After dealing with Ballard for years and not only have I received improper care but also the most unfriendly. Jefferson Memorial Hospital treated me and others there with respect and seemed like they were there to help YOU. The gentleman …
I waited to get checked in for a MRI for almost an hour. Yet someone called me a few days before and took all my information and of course had to have a payment. Then at the hospital they got my Birthday wrong and had to do paperwork again. …
I was sent to Jefferson Memorial for a barium swallow test. Wait time was very minimal. While there I was greeted with courtesy and very soon sent to the X-ray department. The test was not the most pleasant but the care team that assisted …
I thought service and care was swift and professional, emergency gallbladder surgery save my life! 3day stay pleasant and nurses was great! Through and well trained . Enjoyed my time with your hospital and staff ” as well as you can be in …
Honestly I had never been to this hospital and I live here. And I have to say this is the best little hospital I’ve been to for surgery.The building itself looks brand new and it’s been there for over 20 years I honestly thought it was a …
I had a wonderful experience getting my MRI done for my knee. Jackie and Rhonda were extremely nice, answered all my questions, and even let me pick out the music I wanted to listen to while I had the scans done. Thank you for making this experience as smooth as possible and making me feel welcome.
The guy I had done a great job think his name was kemp or something made me feel comfortable in a other wise uncomfortable situation lol would recommend him 10/10
My father had an MRI at this hospital and the staff were fantastic. The lady that checked us in was wonderful. Mike, the tech that did the actual MRI, was extremely kind, patient and helpful. We had a great experience at Jefferson Memorial.
Since I refuse to go to my local hospital I decided to give this one a try. What a wonder and pleasant experience. Went to the ER on Sunday afternoon on 2/19/2022. Everyone was very professional and nice. My nurse, I believe her name is …
Absolutely amazing! The staff has great bedside and the doctors are Great!
I gotten a ultrasound done and a
gentleman named Malcolm was very kind friendly and made my ultrasound that much more enjoyable
Malcolm, in US, was very professional and polite. He explained everything he was doing and offered help with my immobility issues.
If I could do a zero or a negative number I would. I have been to Jefferson hospital before in April and my care was AMAZING. Had to return to this hospital due to chest pain and an MS Flare. The ER WAS AMAZING.. BUT once I was transferred …
Some of the staff was really rude to me. I won’t name names. But when people are sick they don’t needed nurses treating them bad. Jefferson Memorial Hospital used to be a better place with friendlier staff. Don’t know what happened to ii …
I came in with a fever got checked for strep throat flu and covid waited in waiting room for 6 hours didn’t get to go to a room didn’t get offered anything for my fever to go down vitals were not checked again worst hospitals ever they told …
My mother went in at 11:30 to the ER to be seen. Was never put into a room, or given an IV or have blood taken from her in the 3 hours she was there. This is upsetting and I am not happy because I have always had a decent visit from this hospital before. Ridiculous and sad.
All the staff were professional and helpful. Special thanks to Tabbie Winstead my day time nurse…. the upper echelon of nurses by far.
Got a random bill stating it was for ER services from 2 years ago from a collections agency (i still have the paperwork from that ER visit where i paid cash that night & also paid a bill after that for what insurances didnt cover) after …
We have always had great and prompt service at this hospital. Staff is friendly and compassionate.
went to er on 9/6/22 dr yount was very rude and didn’t seem to care much about my issue most er here drs are nice and have a good bedside manner but boy not this one it seemed he was only nice to the little kids that was in the er i was in the hall so i could see and hear alot of what was going on!
Took best friend their last night she’s terrified of needles but their was an expert their last night her name is Susan she got the I.V. started in one little stick …everyone was wonderful and answered all our questions and addressed all our concerns .
The wait was a little long, but I can understand cause you can never judge the appropriate timing for MRIs. Rhonda and Jackie were amazing! Answered all questions I had and were super kind.
James was great and provided excellent, courteous service. Quick, prompt and very professional. Megan provided the same level of care. Great experience
The staff was very friendly I got there a little bit early checked in very quickly my procedure did not take very long I actually left 3 minutes before my original appointment
Had a nuclear stress test and everyone was great. From registration to the end. Thanks to Jodi, Carolyn, Julianne, and Stacy for the great care I received.
The Physical Therapy Dept., in Dandridge is a 1st class group
I’ve been a patient of over 12 years off and on and all my treatments were done professionally and with loving care.
Rhonda and Kaitlyn were so sweet and made my MRI experience as smooth as it could be. Kindness and professionalism make a difference!
Poor communication at this hospital. Extremely long wait times. I tried to preregister for a procedure and was handed back the form and told that “They already have this information.” The next day I received a call asking if I had …
While accompanying an elderly family member for a radiology appointment I was able to experience one of the most courteous staffs I have ever seen! Keep up the great work!
Everyone there was friendly and my wait was short. The ultrasound tech Malcolm was informative and entertaining! I always get great service here.
The Day Surgery team took excellent care of me and made me very comfortable. Thank you so much Nurses Konnie & Janet may God bless you ladies.
Took my mother in for pre op testing and was there over 3 hours. First registration misspelled her name, address and emergency contact and didn’t realize it until after 30 minutes of waiting. Had to go back up front to get that fixed and …
I had friendly attentive staff the whole time I was at the hospital. From my check in, pre-op, anesthesia (Dr. David) to Dr. Tummers and his nurse Kristen—everyone was informative and very helpful. I was pleased with my day surgery and overall process!
The Radiology staff was super kind and accommodating during my MRI. They even offered me a warmed blanket during the scan which was delightful. Loved their cheery and gentle spirit.
Brandi M is great!! She goes above and beyond every time we have been here (lately, 2 days, back to back, with different family members, unfortunately). She is always smiling and ready to help.
Kaitlyn and Elizabeth in CT were great! They explained everything about the scan and contrast, and made sure I was comfortable. The rest of the staff were helpful and kind as well.
Absolutely love the staff, always there if you need anything. Nurses are always working like crazy to take care of everyone. I wouldn’t wanna go to any other hospital.
I went today for severe abdominal pain. The nurses were wonderful, they were quick and helpful. The problem was the doctor I had could and would not answer any of my questions with valid answers. My mom and dad have struggled with …
Rhonda & Mike were amazing! They made the process of getting an MRI comfortable and easy! I took a nap! Let God take your worries away and live for each day with joy!
After testing positive for covid, was sent for a chest x-ray. Instead of returning me to the ER, the technologist took me to the crowded ER waiting room instead of back to my ER bed where I would have been isolated. That was the highlight of my experience.
Everyone was extremely kind and professional. The test results almost beat me home. Very nice facility.
Nice experience with Heather and Jackie at MRI.. classic country in my ears ( I’ve never been offered music in MRI) helped to keep me relaxed during the MRI ..I’m not a fan of that tube! Thank you for you gentle kindness!!
My visit was fantastic, all the nurse’s and Dr Dillard was very nice. I’ll be having another surgery done soon there,and know that I’m in good hands.
I have had several MRI test completed at Jefferson Memorial Hospital. The staff always does a phenomenal job with me. Mike and Jackie took care of me on the last scan. They are always patient and very kind when I am there. This MRI is of …
Went to have a Bone Scan. Check in was fast and easy. Amanda was my tech. She was very professional and friendly. She explained everything that she was going to do. That made me very relaxed because I had never had a bone scan. I was very …
Everything about this hospital was top notch. I drove in from Mosheim. The check in staff was awesome, except she pulls for the Florida Gators. Lol
Everyone in the surgery dept was great. So nice, helpful and dedicated to doing …
Rhonda did an awesome job with my MRI test. She was kind and ensured I was comfortable with my favorite music. Great job.
On 8/9/2022 my husband had surgery first time being at this hospital for any type surgery staff and nurses and drs whom cared for him was wonderful and hospital was so clean Thank each one letting us feel comfortable and answering any …
From Mary McNamara: I had an outpatient MRI of the cervical spine today. Every time I have been to JMH, in the ER, admitted to the hospital, surgery, outpatient labs and testing, everyone has been very kind and professional. Today, however, …
My husband had prostate surgery yesterday and we were really impressed with the care that he received. His nurses Mark and Konnie were attentive and made sure we knew what was going on and kept us informed of what to expect. Dr. Delair …
I have always received the best care at this hospital. I was very embarrassed my last visit though when the nurse came to the lobby to get me before surgery and asked very private/personal questions out loud, in the lobby, for all to hear. …
Pleasant experience all around. Low wait times, friendly courteous personal. Would recommend without hesitation.. A+++
I had an MRI done this morning and everyone at the desk were friendly and helpful, and during the MRI itself, Jackie and Mike did an excellent job. They explained what was to be done and let me choose music I enjoyed to listen to while I was there. Both were also fun to talk to while I was in there as well.
I had surgery last Thurs January 12th 2023 from the receptionist to the doctor and all in between everything and everyone was fantastic
Walked in Er with extremely high blood pressure chest pain in wheelchair because of dizziness confirmed very high blood pressure in outside office were you register sent me back to waiting room 3 hours latter chest X-ray 2 hours latter …
June 29th 2022 went in the emergency room at 15:00 for stomach pain. They took me right back and got me started. Did everything they needed to do for me including a MRI in just 3 hours and I was out the door. Everyone is so nice in this …
I went into Jefferson Memorial Hospital at 5:30am for cataract surgery on my right eye. Everyone at the hospital was courteous and treated me with respect. The surgery went well and was completed by 7:30am. I was discharged around 7:40. It was a very enjoyable experience.
Teresa and Kristen were my husbands nurses in day surgery. They were so sweet and had such good bedside manners. You could tell they really cared. Best nurses we’ve had
From check in to dismissal so many folks blessed me with their care and skill. Thank you to my birthday sister at check in (name has escaped me, sorry), Nikki, Ashley in surgery, Richard anesthetist, Dr. Fly and the nurses in recovery to dismissal. I felt special, informed and loved. God bless you!!!
I had an MRI of my neck at Jefferson Memorial and I can’t say enough nice things. Kayla J in registration was friendly, fast and efficient, and Mike in MRI took excellent care of me from beginning to end. Would definitely recommend this hospital for any imaging test someone may need. I would give them 10 stars if I could.
I went in for hernia repair surgery. Intake was painless. Staff was friendly and helpful. I was scheduled to be there at 11:30 a.m. didn’t get into surgery until 1:30 p.m. which is understandable. I just felt rushed to get out of there when …
I had two tests done at this hospital this week. The first one was done at Nuclear Medicine with Amanda. I cannot say enough great things about Amanda and her exemplary patient care. She was professional, caring and kind. …
I want to compliment on an amazing job Mike, Jackie, and Joy has done. They made my mom’s experience very comfortable. They were so nice to joke and help my mother relax when she was so nervous to go. This is a great hospital. They took her in on time and explained everything to her so she would understand. Great people work here.
My husband has been to the ER twice. Excellent care. Wait time was good. We would highly recommend it. The only problem is the outsourcing of billing. We have an HMO and only have a copay for the ER. We keep getting a huge bill from …
Every aspect of the process of having an MRI was positive. The staff was efficient and very personable.
Rhonda was great during my mri today…checked on me often to make sure I was doing 👍 …
I HAD ULTRA SOUND OF MY HEART.I COULDNOT OF ASKED FOR ANYONE TO BE NICER. JULIAN WAS VERY ATTENTIVE. YOU ARE LUCKY YOU HAVE SUCH A DEDICATED EMPLOYEE.
Pleasant experience. Staff is super friendly. Compared to other hospitals in east Tennessee, this one is the best.
This has to be the worst hospital I ever been to in my life. They do not know how to communicat to each other.went in for chess pain it took 3 hours for EKG then x rays.go some where else.
From the check in to my MRI procedure was A++
Everyone was so friendly and so helpful. The MRI techs were great and made me feel comfortable.
Friendly staff all around! I’ve always been treated with courtesy and professionalism from each person I came in contact with at Jefferson Memorial Hospital.
Had a small surgical procedure here and I couldn’t have asked for any better, everyone was so friendly and understanding. Also 5 stars for my surgeon Nicholas Grimaldi!
When I had to go to the Jefferson Memorial Hospital ER everyone from the start to the end was friendly with me they treated me with kindness and respect and they help me a lot they answer all of my questions and treat me with utmost good …
Cody was excellent today. I had a CT today with contrast and he made me feel very comfortable with the procedure and very informative on what to expect.
Staff was kind and helpful. Malcolm in radiology did a wonderful job! Overall a great experience.
Had surgery today the staff ,nurses, and doctors were excellent even though my veins kept hiding from them lol they were very patient and friendly and made my stay as pleasant as they could ty
I had to have a MRI done and had the pleasure of dealing with Rhonda and Jacby these two ladies where amazing and so caring. They made sure I was as comfortable as possible thank you for your kindness
The tech in radiology named Malcolm did an excellent job with my tests. The department staff was very friendly and I recommend the radiology department for any tests.
Heather was very very helpful. Explained everything. Helped me to get thru easy. Helped my wife to keep at ease and warm with a blanket. GREAT SERVICE thanks.
Do not go to the emergency room. My Dr advised me to go and have a CT scan. After waiting 3 hours, I was told there was a national shortage of contrast and they would not be able to do. I’ve since learned they could have done a CT scan …
Ridiculous to have to go through the redundant check in process just for a mammogram. Should be able to check in online when there has been no change in insurance, etc. If there is going to be such a long sit and wait time, there should …
I am new to the area and had one situation that lead me to hamblen er, where I promised to never come back. So today after immense pain from shoulder area I tried Jefferson City memorial. Every single person has been beyond good to me, patient, thorough and so kind! This will be the hospital I come to from now if needed.
My mother had an MRI done today by Heather James and she said she was excellent. She had no issues whatsoever compared to the first 2 MRIs she had on Friday.
Very short staffed. No nurse manager scheduled for some shifts. I only stayed for 24 hours, but I would compare it to a third rate motel. Do not trust your life with this hospital
It is not a place that I will come back to. I was there four and a half hrs with severe back pain and never was seen except in the waiting room. I was given a cup for urine sample, then taken from waiting room for an X-ray. Np came out and …
Absolutely Horrible
I vowed years ago to Never come here again and I stuck by this last time being 2003 maybe. I always go to St. Claire hospital in Fenton they’re Amazing! Fast, …
I had tubes put in my ears 01/13/23 here in day surgery These guys were the best, so perfect in everything they did Dr was super nurses were precious total perfection just wonderful
was having breathing issues. there was no breathing treatment done and sat in waiting room for 3 hrs feeling like i was being suffocated. then they discharge me with a heart rate of 48. nurse at discharge gave me a list of meds i have never taken and stated that was why it was so low and i thought Morristown hamblen was incompetent
I had to have a colonoscopy and they were fantastic! They did an amazing job I was there for less than an hour and they were thorough with what they were doing and what I was suppose to do after the procedure! Great staff and doctors!!
My wife was suffering a severe migraine headache and vomiting on Jan. 21, 2023. We arrived at about 10:30 pm. Admissions went smoothly. Dr. Joshua M. Porter consulted with her within 30 min. and reviewed her ekg and ordered blood tests. …
Yesterday, my grandmother passed away here. Communication was between poor and nonexistent. Asked to speak with her doctor, that never happened. They took her body away without informing us even though we were waiting in the same wing. How …
I had an MRI at this hospital on Sept.9 2022.Mike and Jackie were wonderful. I could not have had a better experience. My husband and I were really impressed with this hospital.
First time was there, hopefully never come back again for any needs. All
this is about anesthesia and anesthesiologists in outpatient surgery. I attempted Morristown, Sevierville and Knoxville Hospitals and never have any problems. I …
I will not return to this hospital after my last encounter. They have a Dr. working in the ER that should not even have a medical license. Dr.Yount not only misdiagnosed me and sent me home, but he did so after ignoring all of my symptoms …
Brought my wife into the ER, I want to thank Molly Jacobs NP and Suvang, RN for the excellent care. They were quick thorough and caring, easing our apprehensions. Thank you for the outstanding care!
Had surgery here and was very pleased with everything! The nurses were lovely and helped calm my nerves when the time came for surgery! Very professional and everything!
PRE-SURGERY RATING ONLY.
Having surgery on January 12th. Took about an hour for them to do EKG, bloodwork, & paperwork (health history, meds, etc) the young man that took my blood was …
Worst experience I have ever had at JMH. My husband was there with SOB and has an extensive cardiac history. Despite this, we waited in the lobby for 2 hours. During this time, X-ray came to take him for a chest X-ray- where he walked over …
My wife had to visit the emergency room recently. 02/25/2021. We were in the waiting room for no longer than 20 minutes. Then we were instructed to go to an exam room, where we were introduced to to the Nurse Practitioner Mrs. Walker. She …
I had an out patient procedure done at JMH. I was so pleased with the doctor and staff there. I had a procedure done a year ago there, so I knew I was in good hands for last week. All staff were kind, professional, and so helpful. I will be returning.
Was in this facility no longer than 30 minutes, the DR passed, told nurse to clean it up, give me a shot, and to give me a prescription of antibiotics, on his way back through ( this was while I was in triage) he ask me if I could take a …
Best same day surgery I have had in any state, and i have had numerous. Caring and comforting staff and doctor, who made this experience as upbeat as it could possibly be. Highly recommend this staff….. Dr Mike Tummers, Konnie, Kim, Lisa, Dave and others. Great job.
Samantha, Brandi M, and Chelsea all helped me today and I couldn’t me more thankful for everyone involved. Even the male physician. Trying to remember everyone’s name but I’m struggling. Everyone was amazing. Thankful to be shown the gentleness and care that they always provide for me and my family.
I quit goin here because of how this place was about 8 or 10 years ago. Ended up giving it another try last night an this place has done a 360 on so much. Staff was so nice, they were quick to get us back an quick with everything an checked …
I went to hospital for a CT scan there were 3 employees that were outstanding Joy, Erica and Kent . They were each very skilled in the areas that were important and helpful to me. Thanks for all the kindness and friendliness and care you gave me.
I had a MRI done today at JMH. Kaitlyn and Rhonda was the one assisting me. They were very helpful, kind, and very thoughtful. I was very blessed to have them. Thank you very much Kaitlyn & Rhonda.
I went to JMH to have an MRI on my knee. Mike and Jackie were so kind! They explained all that was going to happen, how long I would be there, and even played me my favorite music while I was having the test☺️ Great job!
Here because my daughter was not feeling well at school. We only waited a few minutes before we were taken back. Eveeyone is so nice and helpful. From the lady who cleaned our room, the man changing garbage who took us to the bathroom, and …
I came here to have an ultrasound for a DVT. My doctor faxed the order 3 times before ER could locate the order. It was ordered STAT due to the nature of the blood clot. I was told to come back the next day and it might come over the fax …
I had a great experience at Jefferson Memorial. Kristen in day surgery greeted me and immediately put me at ease before my procedure. All medical staff were friendly and helpful!
I had to do a out patient procedure after hours. I was checked in thru the ER. Brandy was friendly and very helpful. I was sent to radiology where I did have to call for service and after a very short wait I was taken straight back. Malcolm …
Malcolm was very professional, informative, and caring. I went in for an ultrasound very anxious and he made the whole situation comfortable and helped calm me without even knowing. Everything at the facility was handled quickly and very efficiently.
I have had myself and 2 other family members to the er 4 times since July. The care was EXCELLENT. I loved that when I hurt my leg everything was done while I waited in the waiting room even the discharge. And was only there for about an hour.
Brandi checked me in and was very kind, professional, and thorough. Malcolm was great when he did an ultrasound on my leg. We unfortunately didn’t get the results we had hoped for, but he’s very kind, professional, thorough, and funny. He kept everything light. I enjoyed my experience. Thank you Brandi and Malcolm!
Had a great experience for my screening today start to finish. Thank you Kayla, Leighann, Janet, Mark, Richard, and Cindy for putting my mind at ease, making me laugh, and keeping me informed when the doctor was late (only drawback of the day). Thanks for taking good care of me!
Arrived on Friday afternoon w/ 4yo
Short wait to be seen thankfully
Day shift nurse – Cassie …
We had a good experience here. The check in was very friendly and positive with Brandi M. The nurses were great, very patient and kind. The wait time was a bit long for an X-Ray but other than that the kind service made up for the wait.
We had to go to Jefferson memorial hospital my husband Andy fell pretty hard and jammed his arm and shoulder. Nothing broke praise the Lord. But Brandi M, Molly and Kayla jumped into action. We were X-rays, paperwork and sent home in less …
My experience with The Radiology and CT departments today were outstanding. As a retired Radiology Tech and Administrator I was very much impressed with the customer service and professionalism exhibited by the staff. I would like to …
My father just recently had MAJOR surgery on his shoulder. 2 days ago! A surgery that should’ve taken 45 minutes took 4 hours!! The hospital messed up his prescription and told him that it won’t be available until Monday. It’s currently …
I come here every year for my mammogram. I’ve never had to wait very long, and everyone is courteous. Kristy, in radiology, finished the procedure quickly, and she was so pleasant. I definitely recommend this hospital.
My husband had excellent care in both physical therapy and speech therapy. All therapists were attentive, thoughtful and skilled. Debbie Stump, speech pathologist, physical therapists: Chris, Josh and others who guided these sessions were all wonderful. Thank you JMH for providing this service.
On my visit to Tennova I had to get an MRI done. I was a little worried or hesitant due to me never having had one done before. Mike was my MRI doctor, and I couldn’t be any happier that it was him and not someone else. He reassured me that …
I had to go in and have a procedure done and had a great experience from door to door..
When I got into the surgery department everyone was nice to my wife and myself …
Wonderful experience. I was a little nervous getting my first ever MRI but Rhonda was extremely kind and comforting. The whole process was smooth, big thanks to everyone at Jefferson Memorial!
I had a wonderful experience this morning for my MRI at JMH. Everyone was very pleasant and professional right when I walked in the door. Rhonda in MRI was amazing and made the long exam less stressful. I would definitely recommend Jefferson Memorial MRI department!
I want to take a minute and express my gratitude for the services my son received today at JMH.We were first greeted by Kim K. and Brandi M. Who were both very welcoming. They communicated with my child and made him feel safe, because we …
Rhonda and Jackie in MRI took great care of me walking me through each step being as I’m very claustrophobic. They also went out of their way to work me into their busy schedule early. Nikki started my IV and was also great and helpful walking me to MRI.
My 82 year old mother needed a MRI. Mike and Jackie were wonderful with her. They showed so much compassion and kindness, I was so grateful. This was a stressful situation for me and I can’t thank them enough for putting us both at ease. They are the best!!!
My first experience as a patient at Jefferson Memorial Hospital. Outpatient surgery was clean, efficient, and very friendly. Knowledgeable staff made this experience far superior to the last procedure I had done. You don’t want to have surgery, but if you need it, have it done here.
Had a MRI done, was so scared. Jackie and Mike were outstanding at keeping me calm and relaxed. I highly recommend this hospital. Jackie and Mike made me so comfortable at this stressful time. Kept checking on me throughout the procedure. Ty again for taking a stressful time into a fun and laughing time. You guys rock!
Stacy and Juliann took great care of us. So professional and caring. Very concerned about my husband feeling perfect before he left. Thank you! Dr. Patel was great and came and spoke with me till I understood everything…
If a colonoscopy could ever be enjoyable….this was it! I cannot remember all the names, but each and every staff member was pleasant, accommodating, down to earth, yet extremely professional, informative. I would definitely recommend this …
I was treated at Tennova Jefferson Memorial several months ago. While the doctors, nurses, and staff were all very compassionate and kind my experience with paying my bill has not been so rosy. I am a self pay patient, who makes the agreed …
Went there on Thanksgiving evening due to stroke symptoms. Very courteous and thorough with their diagnosis. Had my first ever MRI while there and Heather James Elizabeth done an outstanding job. Very nice and understanding.
Juliann and Carolyn deserve 5 stars individually for the way they handled my unusual (in my eyes) situation. A seemingly routine echocardiogram turned into a testy episode with my blood pressure. They were so patient, kind, and attentive as …
Major surgery at this hospital. From intake to release, everyone was professional, polite, helpful and went above and beyond to make me comfortable. They took care of my family too. Could not recommend a hospital more than this one and I …
I was there for a mammogram and got my days messed up when I was supposed to be there. They were so kind and went ahead and done my test that day. I cannot thank them enough for not making me come back. She is so kind and always has a great smile. I would recommend your hospital anytime.
I had outpatient surgery not too long ago. All the staff I encountered were very professional as well as friendly and personable. From the receptionist to all the nurses and doctors. I was explained everything before anything was done, they …
My son had an MRI done here last week and the MRI techs were the best ever. Mike Speed and Jackie Shorter were awesome and patient with him. We couldn’t have had any better of an experience. I appreciate them both and all they did for us.
The staff from check in to departure were excellent. I wish I could name them all. They were all cheerful, kind & professional. Thanks to Dr’s Lowrance for their skill in helping me to see clearly without glasses for the first time since I was 8 yrs old. God bless. Linda Jordan
Went for an MRI today. All staff from administration to Radiology we’re very polite and efficient. MRI tech Mike did a fantastic job on not only making me comfortable but, explaining clearly just what would be happening. He was so kind and caring.
I had to visit Jefferson Memorial for an ultrasound procedure today, but had never been here before as I’m new to the area. Everyone was very helpful, and Malcolm the ultrasound tech was amazing. Great tech! We had good rapport, he had a …
My husband had knee surgery and the staff, nurses and doctor were amazing. His surgery went fantastic. Not only did they take great care of my husband, they took great care of me waiting during his surgery. They consistently checked in, kept me updated and even offered me drink, food and warm blanket. Now that is service!
The staff was amazing to me and my husband from the time we arrived to discharged. They explained everything to us and if we had any questions they listened and answered us or showed us. The surgeon was awesome as well. Everyone was down to …
Had my surgery umbilical hernia mesh surgery done with doctor tummers done here. The staff were very nice and quick to get my back. I did have some major pain( which I know is too be expected). But I had to come back to the E.R the …
My husband had a ultrasound appointment yesterday. we were both pleased with the registration process the registration clerk was kind and very professional. We were in and out in no time at all which was a blessing considering we both had …
My husband had shoulder surgery here on the June 27. It was a great experience because of Kristen and Nikki. They were great. And they took great care of him. Thank you ladies for being so wonderful. Christopher C. Is doing wonderful. His Dr did an amazing job as well. Thanks Dr Sorce.
Tammy Gibson was absolutely wonderful. Greeted my wife and I with a big smile (yes, even through her mask) and made our day fantastic. In fact ALL the staff we dealt with were not far behind her. Thank you Jefferson Memorial! Now I cannot wait for the day of my scheduled surgery just to meet even more kind folks.
Had to go to the ER and the wait wasn’t long at all. The nurses were amazing and so kind! Never came in contact with any staff that wasn’t kind! And considering how busy they were with a few out of the ordinary cases, I was amazed! Having …
I had an MRI at Jefferson Memorial. I had to wait for a bit longer than I expected to check in, but once they got to me the process went smoothly. The woman doing the check-in (cannot remember her name) was helpful and informative.. Mike …
From walking in the door and spending the night for surgery every person I encountered was amazing. They kept me relaxed and at ease before and after my surgery. I want to give a big shout out to my nurse Josephine who went above and …
The ER staff was courteous and compassionate. Our nurses name was Rachel and she was very patient with my mother. Elisabeth in CT made sure that while transferring my mother, the team was safe and gentle. Josephine was our nurse after we …
I had an overall great experience! I did have some trouble with getting checked in for my day surgery. The nurse had to call me to see if I was even there because they never called me up to be checked in. I was very impressed that the nurse …