With locations across the Upstate in South Carolina, Jervey Eye Group offers a wide range of eye care specialties and surgeries. Schedule an … See more
Poor customer service, often rude staff, doctors are not understanding. Been frustrated with them for years since Dr. Smith retired, it is time for me to leave.
I really like Dr Shelley and his staff, they’re friendly, direct and I’m usually seen on time. Most recent visit for a coloured contact lenses fitting, they need to be tested in non-coloured trial form, for two weeks, then it takes about a …
I had my eye exam with Dr. Culclasure on October 18th. The staff was friendly, he was thorough and answered all my questions. The eyeglass staff was helpful and patient while I made my selections. A week later, I needed an itemized bill …
Dr. Culclasure and his staff are professional and caring providers.
I never feel rushed, as Dr. Culclasure always takes the time to answer any concern I may have. I would highly recommend this provider.
The doctors and the nurses at Jervey Eye Care are professional and caring. If you are looking for a place for your Eye Care needs I would recommend Jervey Eye Care
I do not recommend this office at all. I have had an appointment for over 2 months for a new patient appointment. The eye condition I have is a very serious condition. (Corneal Transplant). The secretary just called me an hour before my …
Everyone is so nice and friendly. One of the ladies even spent 2 hours trying to help me find the right pair of glasses to make sure they were the best fit for me!
I was caught in I-85 traffic, was running late. I called their office, they understood, some of the staff was also running behind due to traffic. They told me to come on in, and Dr. C. …
I had an excellent experience from the very nice and professional desk clerk to the eye doctor on to my the nice lady Alyssa whom helped me with my glasses. I would highly recommend Jervey Eye Group!!
Front desk – Friendly & helpful!
Technician – Professional, friendly and thorough!
Dr. B Shelley – Great as usual! Friendly, professional and thorough!
Dr. Culclasure is a knowledgeable and caring physician. He listens to my concerns and completes thorough exams. His staff is
professional, competent, and efficient.
My daughter has been going here for 2 years almost seeing Dr. Johnson he’s very nice. And the staff is great they tell my daughter things like putting pixie dust in her eye when having to dilate them! She loves going!!
They did nothing to help my daughter with her eyes except telling me that she needed to “ Wear a patch”. I’m glad I got her a second opinion because she needs surgery. I highly do NOT recommend this eye group. They get their patients in the office for less than 5 minutes and send them on Their way. Horrible!
The doctor my daughter was referred to seems great but each time we go we seem to be the only patients in the children hall and we are left waiting for 30-60 minutes before a doctor or nurse even comes to get us.
Dr. Ballinger III is the absolute best. I have been wearing contacts for 20 years and he is the only one that has ever gotten my prescription right. I can actually see!!! I will never see another eye doctor other than him.
The staff was very friendly and made me feel welcomed and answered all my questions. They practice good safety measures and procedures. They know their craft.
Front desk ladies were so unfriendly. They could at least PRETEND to want to be there. It was my first visit and I sat in the room that they took me back to for 45 min before the doctor came in. He was in and out in like 5 minutes. It was …
Dr Bruce and the medical staff were all exceptional. I was referred to the office due to cataracts. Dr Bruce did my surgery and I was very pleased with the results…then I was turned over to their optical department to get my glasses. I …
Professionals, very in tune with their patients needs and concerns, excellent communication skills, so much accomplished in such a short period of time , highly recommended!
I have been a patient at the Jervey Eye Group for 22 years with the last 12 or so being a patient of Dr. Brian Welcome. He has guided, explained, listened, and cared for me all these years as we’ve managed my glaucoma together. I can’t …
I was warmly welcomed, admitted in a timely manner and treated with professional care with all concerns addressed. I gladly recommend the Jervey Group.
The only reason I didn’t give 5 stars was because of 1 person! One bad apple at checkout brought their score down. Throughout my post op visit for cataract surgery every person I interacted with was fabulous. I want to commend Dr. …
My overall visit was excellent. Dr. Culclasure check my eyes very throughly. The staff is very friendly. Actually they treat you like you’re part of the family.
The staff at Jervey has been consistently both caring and professional. I’m sad to see Dr Smith retire. He has taken great care of my eyes, always taking time to listen to any concerns. He even helped me when I had bark stuck in my eye …
Great place, great people and fast and easy exams. Dr. Whaley is very nice and personable. The staff is well trained and efficient. Very good experience!
I did not have to wait. The technician called me back and did all the things necessary before seeing the doctor. Everyone was courteous and professional. I recommend Dr Culclasure and his staff at jervey eye group for Eye concerns.
I have been a patient of Dr. Brian Welcome for many years and wouldn’t consider seeing anyone else for my glaucoma. He has expertly managed my complicated case through surgery, laser procedures, medication, and routine follow-ups to save my sight. His staff is friendly and responds in a timely manner if I have a question.
Very pleased with the treatment I received at Jersey Eye Clinic by Dr Whaley! Very thorough, very professional, explained her procedures as related to my treatment very well! Would highly recommend!!!! …
I love this facility because of the doctors. I also used to work here years ago and enjoyed it. However I hate the long wait times to be seen. If you have a child and are seeing the children’s ophthalmologist be prepared to wait over 40mins …
Enjoyed meeting Dr. Gustave. He was kind and explained things very well. I appreciated his answering questions and he never seemed to be in a hurry.
Thank you, Dr. Gustave.
This office is great! The ladies at the front were all really sweet and helpful. Dr. Andreasen is the BEST. I would definitely recommend him for routine eye care visits. He’s very thorough and doesn’t use a lot of medical jargon so …
I give Dr. Andreasen office a 4 star bc of he’s very thorough every time I go and he explains in the terms of understanding. His assistants are super nice which makes it very comfortable and inviting to come back.
The doctor I had an appointment with no longer works Wednesday afternoons, no one from Jervey called to cancel my appointment. When I showed up to the location they advised someone would call me the next day to reschedule and no one followed up either.
I have a blood clot on my brain behind my eye. They got me in the day after I got out of the hospital to make sure my vision was ok. It was my first visit with them….I’m very thankful for them.
Dr. Culclasure is very kind and very patient with me. His nurse is awesome. AJ was very helpful with picking out frames and answering all my many questions seeing how this eye glass thing will be my new.
Customer Care and attention to my needs was impressive from start to finish! Organized and comfortable, wait time was minimal and the flow impressive with everyone presenting a conscientious effort to ensure a pleasurable experience! Highly recommend to others. Thanks Zervey Family👏🏽👏🏽👏🏽 …
My experience with the wonderful young man who helped me find the perfect prescription sunglasses was professional, honest, and knowledgeable. I definitely recommend Jervey eye . My doctor is so great I feel lucky to have him
Good experience from start to finish…wait time was short, staff was very efficient and courteous. Dr. Davis took time to listen to my concerns, explained my dx and answered my questions with clarity. Many thanks!
Went in a few weeks ago fir an eye exam. Waited over 2 hours to see the doctor. When I said something they told me that it was normal and the lady at the front said (in a snotty attitude) “ guess you don’t want to make a follow up”. They may be good eye doctors but their customer service skills suck
Everyone at Jervey is so patient and kind. I have twins that have special needs. At every visit, the staff there are very accommodating and always create a wonderful experience. We truly appreciate everything Jervey does for us!
They are always very nice and accommodating. The wait was alittle longer this time, but we managed. The office environment is pleasant and my 3 year son enjoys seeing the fish everytime he comes to the office.
Staff is caring and professional. Dr. Culclasure is very capable and has been keeping an eye on my eyes because I am at risk for glaucoma and my pressure was high. …
Very terrible experience. My son was referred by his pediatrician for a astigmatism.
I got a call today and was told they had a open appointment at 1:55 cause …
The group in Greeneville (off Haywood) is awesome. Extremely personable, and I wasn’t hurried out the door. The girl that helped me pick out glasses let me try on as many as I wanted. She actually encouraged it. It was impressive.
Everybody was very friendly, and they have an amazing set up for kids! Landyn absolutely loved it and they were very gentle. Will recommend to my friends and family !!
I saw Dr Gustave for the first time, since Dr Meyer left. He was very efficient and made me feel comfortable. I’m glad he found out why my vision was blurry and referred me to the specialist I needed.
Everyone here is always very kind and courteous. Dr. Whaley is amazing. I always leave there feeling that she cares that I have the best experience possible. I would definitely recommend Jervey Eye Group and Dr. Whaley.
I love Dr. Culclasure and the staff at the Jervey Eye Group. Because of their thorough examination it was discovered I had a more serious health issue. I credit them for saving my life.
I have been a patient at Jervey for about 15 years and have been pleased until this year. They really rubbed me the wrong way this year when they added a $60 “contact lens fitting fee” which you really don’t notice you are signing for as …
Enjoyed my first visit at this location. Dr. Whaley and her assistant were very friendly. Made the experience smooth and straightforward to get a new prescription. Only a minor hiccup with billing, but that was easily adjusted after my visit and they made sure I was set with the appropriate contacts.
My visit with the Jervey Eye Group (Dr Davis & Staff) was an excellent example of professionalism and experience. I was amazed at the service rendered. I highly recommend the Jervey Eye Group par none. Awesome customer service and knowledge makes the difference!💯👍🏽🤗 throughly satisfied! …
From check in to check out it was a pleasant experience! My son, 4 yo, had a visit with Dr. Davis and he was comfortable and happy the whole time. They made the visit a breeze and were very gentle and fun.
Everything was great, from the time you enter and leave. The staff are very friendly and helpful to make sure you are comfortable until you see the Doctor.
They are very friendly, professional and kid engaged, I really like this place and moreover my boys like them and being that they are 1yr, 2yr and 3yr old, that’s saying something….thank you all for being awesome….
This was my first visit just for a consultation. Office easy to find, very professional, friendly informative staff, doctor very knowledgeable and easy to understand in explanations. The only con would have been was time. They seemed to …
Kelsey helped us today. I had my 3 daughters with me. One needed a new pair of glasses and the other needed to have hers looks at to see if we should use the warranty for replacement. …
Dr. Whaley is an outstanding doctor! She is personable and friendly and truly makes you feel like your eyesight is her priority.
Also, Johnny, in the optical department, was knowledgeable, polite, and helpful …
We love Dr Davis!! I’m so grateful that he patiently explains things to me and our daughter. He is kind, patient, and never makes me feel like I don’t understand. Five stars for Dr Davis!!
My first visit with Dr Gustave. In and out quickly and on time. Very thorough exam. Chris who did the pre-exam and prep work was great as well!! I’m very pleased!
The only minor complaint I have is occasionally there is a long wait in the waiting room. However, with the amount of patients they sometimes have, that is to be expected. Dr.Johnson was our doctor, he was great. He recently retired & we …
Dr. Shelley and team are so professional and caring. Eye issues can be scary and the team ensures you are taken care of. And, when it comes to getting my contacts ordered, Nicky (sp?) goes beyond in terms of customer service – what a gem!
We saw Dr.Davis for my 6 month old daughter. He did a fantastic job of assessing her and was very patient with her wiggles. He and his nurse were perfectly professional.
Chris was phenomenal with his bedside manner with aging mother! The Doctors concern for the urgency of Moms condition was spot on and much appreciated!!
My daughter has been a patient here since she was 2, she’s 11 now. She has always gotten the best eye care needed. The doctors are very personable, caring & knowledgeable. Your children’s eyes sight is very important, why not take them to the very best Opticians? The very best for children!
I am totally pleased with the doctor and his staff. I have my eyes examined yearly here for the last 9 years. I usually purchase glasses here as well. This is the first time that I can say the eyeglass section was a bit underwhelming. The …
Dr. D. and his staff was great! The check in process was was simple and fast and the Receptionist was friendly and greeted us with a smile (Shelba ).His assistants were patience and kind with my granddaughter and I plus they had wonderful attitude.
Dr. Whaley is truly one of the very BEST things about Jervey Eye! She is so incredibly knowledgeable and friendly. She listens so well and is so encouraging. I did not feel rushed during my visit and have a great deal of respect for her honesty with my treatment plan. I highly recommend her!!
Dr Bridget Whaley is extremely competent. On my first visit she recognized a potential “vision threatening” condition and referred me to a specialist. Dr Whaley has also been able to fit me with the best contacts for my close and distant …
I had not trouble finding the building. The staff made me feel welcome and comfortable. The doctor (Dr. Whaley) was very thorough with the examination. I wasn’t rushed to get prescription lenses or glasses but it was offered if I ever needed them. I enjoyed my visit.
It was the first time we had to take our 3 year old to an eye doctor. Everyone was fabulous and treated her very well. She especially enjoyed trying on different glasses and seeing herself in the mirror.
I am very disappointed in this clinic. I started last week trying to make an appointment and got a call back Friday, the lady was taking my information and I did not have my insurance card available (She acted like I was a worthless …
I was very pleased with my initial appointment at Jervey Eye Group on Halton Road. I have complete confidence that Dr. Gustave will monitor my eye health in a thorough and professional manner. Brittany, Chris, and Kelsey (who fitted me with …
I had a pleasant visit on 2/17/22. Dr. Whaley was very knowledgeable and showed confidence about her field of study. I left with an understanding of my situation and at ease being under her care. Thanks again J.E.G.
Recently had an issue with my vision due to diabetes. The staff and Dr Shelly, put me at ease immediately and the exam was quick and efficient. Very comfortable experience,in a very stressful time. Definitely recommended Jervey Eye!
Dr. Whaley and the entire staff was welcoming and friendly. I received very good, thorough care, and all of my questions were thoughtfully answered. I would recommend them.
I have been a patient at Jervey Eye Group for years. Because doctors come and go over the years, every one of them I had, was very interested in keeping my eyes in great condition. My doctor I have now has brought me through a severe …
Dr. Gustave was professional and informative. His assistant, Christopher was friendly and welcoming. The lady who checked me out was exceptionally warm, friendly and very pleasant!
Once I was actually there at my appointment, I was quite pleased with everything. They were very nice and helpful and prices weren’t bad (yay insurance). BUT the person I spoke to on the phone setting up my appointment was so incredibly rude I feel compelled to knock a star off an otherwise painless experience.
I always have a positive experience at Jervey. The doctors are wonderful, and the staff is friendly and efficient. I rarely wait more than a few minutes for the appointment. I highly recommend this practice.
Check-in was quick + efficient. Wait time under 30 minutes before seen. Dr Culclasure is polite, professionally friendly, thorough, and listens well. Explains changes, concerns, and treatment clearly.
I am new to the area and found JERVEY eye group through a referral. Everyone I encountered was very courteous, knowledgeable and efficient. It was such a pleasant experience. Marie who examined me prior to seeing Dr. Shelley was fantastic. Thank you all!
I have been a patient with Jervey eye group for years, have always been able to select the correct eye wear and pleased with the through examination process 😀 …
Dr. Andreason has been my Doctor for over a year
now and he is very thorough and always looking out for the best interest of my eyes and sight. I’d definitely recommend him and Jervey Eye Group in general to …
From the front desk staff to optical associates, my experience was wonderful. Dr. Whaley is now my favorite and I will not see anyone else. Lisa in the Optical department was TOP NOTCH! She went above and beyond helping me pick out the frame that best suited my face. She was very nice, knowledgeable and personable.
I HIGHLY recommend this location! They are so welcoming and the staff was AMAZING with my daughter and has been since she was 1! They cut up and play with her so she feels welcome and make sure she’s comfortable!
I went to see Dr. Andreasen because I developed shingles on my face and close to my eye. I feel that Dr. Andreasen was extremely thorough and genuinely concerned about my situation and I would feel comfortable sending anyone to see him.
Have been going to Jervey for many years. My doctor for all these years left the State so I got to meet my new doctor, Bradley Gustav M.D. who I immediately liked for being a humble down to earth person and yet have the knowledge I look …
Dr. Whaley gave us excellent service and answered all of our questions. Her kindness and professionalism are evident in all that she does. She is caring and truly loves what she does. Thank you!
Dr. Whaley is an EXCELLENT eye doctor in the Jervey Eye Group, PA. She is thorough and listens to what I say. Her staff is efficient. I feel well cared for in her office! The receptionists are welcoming and polite.😊 …
Normally we have no issues at all & really are happy with the Jervey Eye Group. This visit was a bit different. Our appointment was for 3pm but they were running very behind this visit. Then, when we went to pick my son’s new glasses, …
I always feel I get the best care at Jervey! The doctor listens to what I have to say and helps me make good decisions about my eye care needs. The people in the optical department are so friendly and easy to work with.
We’ve been coming to Jervey for the last 3 years. Our care was transferred to Dr Davis after our initial MD retired. They’ve always taken great care of my children but goodness the amount of time we spend waiting to see the doctor is …
Dr. Adam Plfugrath and the staff at Jervey Eye are exceptional. Dr. Plfugrath performed emergency surgery to repair my detached retina. When I first met with him to access my eye, he was very kind and informative. He answered my thousands …
All though I haven’t been to the eye Doctor in a long time, they was very helpful on getting me with the right Doctor. Very knowledgeable and customer above and beyond, even on the phone. They waa happy I came to them for help.
We have been going here since my 8-year-old was a baby and we’ve never had a bad experience never had anybody rude. She’s real easy going with them they put eye drops her eyes never have to fight with her I have to fight with her at home. She told me she’s going to be going to this eye doctor for the rest of her life.
They saw my daughter right away ! & Dr Davis was amazing he was very quick and efficient. Because doing a eye exam on a very wiggly 1 year old is not easy . He gave me diagnosis as well on my 1 year old . The staff are so friendly too ! I’m happy he is now my daughter eye Dr ! I highly recommend Dr Davis at jervey eye !
The wait time was amazing, we got called back super quick. Everyone there was super nice and made us feel comfortable. Dr. Davis and his assistant was amazing with our son and was so patient. Couldn’t ask for a better team!
Dr. Johnson is incredible with kids. He’s seen my daughter 3 times while age 1. We walk away impressed everytime. What’s surprising is how despite the pediatric specialty, the waiting room has ONE toy (several play tables without toys), a …
Very nice experience. I wasn’t aware I should have brought someone to drive me home. It was very uncomfortable driving home. I am being referred to a retina specialist for a 2nd opinion of which I don’t know what the 1st opinion is all about.
My procedure was completed quickly, and easily. Dr Gustav is “the man”! I would rate 5 stars if scheduling wasn’t so far out. Having to wait 4-5 months to have a procedure or surgery you need now is too long.
I love Dr Whaley! She takes time and answers questions and I don’t feel like she’s rushing me. I am relational and some doctors seem too busy to do chit chat. Dr Whaley makes me feel like she is interested and cares! …
I have the best experience at Jervey Eye Group every time I have my appointments. Staff is very polite and friendly. I’m glad I was recommended to this place.
Staff is always delightful, helpful, on time and professional. I was taken immediately, and my exam was thorough and done within half an hour. They are the best!
Dr. Whaley is professional, compassionate, and definitely thorough. She loves people, and always willing to help. You will leave with a clear understanding. There are so many great things I can say about her. She’s the BEST!!! Thanks Dr. Whaley for all that you do!!
Dr Davis is so patient and easy going. His staff was awesome. My son who’s 4 was nervous and anxious of course, but was comfortable with the calming and the redirecting of events that was needed to get the job done. The staff was very kind, …
I was very pleased with my visit on 11/3/22. The staff is extremely helpful and friendly. There was not a long wait and I saw Dr. Andreason promptly. He is very thorough, answers any questions, and explains any procedures. My last …
I initially went to Jervey Eye Group about 13 years ago prior to moving out of state. When I moved back to the Greenville area recently I came back to the Jervey Eye Group. They have always been very professional in providing the services …
I have been a patient for over 15 years at this practice. This is no longer the Jervey Eye Group that I have known all these years. Removing the individual check in stations at each doctor and piling incoming and outgoing patients at the …
Jervey has been taking care of my eye for 23 years and I trust them. In all that I have only see 2 doctors. The first doctor retired doctor C who now takes care of me. I don’t see a different doctor each time. Jervey has yearly plan that I follow for my eye care needs.
Saw Dr. Gustavo on my first visit and am very impressed with his knowledge and expertise. The entire team I interacted with is Great! Highly recommend over previous eye professionals I have been seen by.
Dr Whaley was great. My new favorite eye doctor. She was efficient and very friendly. A pleasure.
I had a big order – 5 pairs of special order glasses and Kelsey was super in …
Dr. Davis and his staff were absolutely amazing! They were so kind and considerate. My daughter is super shy, but the staff went above and beyond to make her feel comfortable so that they could do their job thoroughly! We are so thankful that we found Dr. Davis!
Visit was fine but a got an email after that, saying i missed the appointment (along with this survey email saying could respond to the visit i made.) Please keep your records straight.
Actually The efforts that has been made from Dr.Davis is really amazing and he also friendly and professional plus the staff working with him are very nice.
Text and email reminders of appointment received in advance. Easy check in and comfortable waiting area. Exam begin within 15 minutes of scheduled appointment! Staff very professional and also personable!
All of the staff I have ever worked with at Jervey has been top-notch. I’ve had my cataracts removed and the protein build-up lasered off by Dr Culclasure, whom I can recommend without reservation.
I had a pair of glasses made by this group. When I got them I could not see using them. I took them back to see if they were made wrong. So they tell me they did nothing wrong and I need I survey after paying $564 for the glasses. I went …
The staff are very professional and courteous. There was very little wait time to be seen. Dr. Andreasen took time to explain my situation and answer my questions.
I’ve been coming here since maybe around 2005 before I switched to Simpsonville because of Dr. Myers, but now that he’s retired, I’d rather switch back… (distance, gas, and the staff)
Have been a patient of Dr Culclasure for many years, as has my wife, and we could not ask for any better care than we have received from him and his staff – highly recommend him and Jervey Eye group for all your eye care
My annual eye check was handled in a timely manner and I was treated with respect, professionalism and kindness. I’ve been a Jervey patient for several years and have always been treated in this way.
Update billing errors and addressed them with rude service only to follow up with a certified letter stating basically find another Dr! Who does that? Stay away and if you dispute a bill get ready!!
Dr. Andreasen was thorough and concerned enough with a condition he found during my examination to set me up with a retina specialist for the next day to treat a bleeding condition in the back of my eye. I greatly appreciate his level of concern and professionalism.
Everyone was exceptionally polite and friendly from the time you enter the facility .Doctor Andreas is one of the best I’ve ever encountered. He really cares about his patients well being . He’s the Best !! I’m so grateful for him and his wonderful staff.
The entire team at Jervey (Halton Road) is excellent. Friendly and helpful every time that I have been in. Dr. Whaley is a rock star and recommend her highly. Thank you all for your solid care !
My experiences with the 2 DO’s (one retired) at Jervey have been great. My wife has had far more eye problems than I and has had great experiences. We wholeheartedly recommend them for eye issues.
Dr. Andreasen and his assistants are wonderful! They are kind and thorough with the eye exam. Dr. A also answers all questions and concerns. Very positive visit!
My visit was with Dr Gustave. The visit was thorough and all my questions were answered. Everyone was very nice and welcoming. The wait time to see Dr. Gustave was very minimal. I have recommended him to everyone I know.
Excellent, friendly and helpful service at every turn. Love the selection and glasses I’ve had made there are always perfect. The one time some paint came off part of the frames they replaced them quickly at no charge. Would highly recommend them and Dr Gustave. Judy Blanchard
Excellent and prompt (but not rushed) service by a very committed team…right from the front desk personnel to the doctor and attending staff. Thank you.
Absolutely Terrible place to go for glasses… workers are rude and Doctors do not care and treat you like you mean nothing. Doctor Balenger is terrible and doesnt do his job and seems to not care what so ever to get your eye sight right. …
Jervey Eye Group is fantastic! I never have to wait, doctors are knowledgeable, thorough, and answer my questions in a way I can understand. The staff is friendly and professional. I recommended Jervey to a familiar member. Thank you!
I did not have wait time. My appointment was on time. Dr. Shelly and the nurse who checked me in were both patient and efficient. They answered all my questions.
Dr. Gustave and Dr. Newman are fantastic people. Their professional interaction and kindness is evident immediately and throughout as is their entire staff.
Dr. John Culclasure & his assistant were very professional & curious. They took time to thoroughly explain my eye exam. My visit @ Jervey went very well & on time
Checking was easy, did not have to wait long to see the doctor. Had I known they went back to wearing a mask I would’ve canceled the appointment. This is ridiculous.
Jervey Eye Group at the Halton Rd. location is great. Every phase of the experience was on-time, quick and done with professionalism. Also, no pushing to buy glasses or any other services.
Dr Andreason is always very professional and skilled in his assessments as well as his ability to communicate the results of his exam. He takes the time to listen to concerns and respond appropriately.
Easy, convivial staff, little wait time. Exchange with Dr. Whaley, her assistant was informative and (hard to say about a doctor visit, but…) enjoyable.
I had nno problems from the time I stepped in the front door. All the employees were courteous and very helpful. I was seen in a time manner. Dr. Shelly told me how my eyes were and answer all my question. I would recommend this group to all my friends. Thank you
I was seen right away. Everyone was friendly and efficient. I had to go out to optical and was seen right away there too. They have done my eye care for decades. They are better than ever.
I love the professionalism of all staff! And I have never had to wait much at all, if at all. I do not feel rushed through my appointment and I really like Dr. Shelley.
Dr Culclasure and his staff are the epitome of professionalism and efficiency. Their processes gave me ample time to examine me, to ensure I understood the next steps and my options, and to be confident after the visit.
TERRIBLE experience. Save yourself some time & go somewhere else. Had a 7:45 appt with Dr Whaley. Stuck in traffic and called to let them know at 7:35. Was told as long as I was within fifteen minutes of appt time, I’d be seen. Arrived at …
My experience at Jervey was seamless and smooth. The staff was friendly and efficient. I received excellent care and will look forward to returning. Highly recommended!
Very good visit. All who I met were friendly and very professional. Dr. Shelley explained everything to me as we went along with exam. Would highly recommend Jervey
Dr. Gustav and his staff were polite and professional. Took the time to explain our issues and the means of dealing with them. Our first visit and a very positive one.
The exam was complete and well done. Dr. Shelley had plenty of time with me and answered my questions. Everyone performed their jobs admirably. Completely satisfied with my time there!
My 1st visit there was ok the doctor seemed liked he was in a hurry and made me feel like my issue was a simple fix and didn’t explain much. My 2nd visit was for an eye exam and I was hoping it would be a better visit with him since the …
Good care, only place you can go with a young child in the area (within 45 minutes). SLOW as molasses. We were there for an hour and a half and received fifteen minutes of care. I can self check-out at the grocery store, but I have to wait …
Dr. Davis was really great with my 2 year old. He was informative and assured me my sons eyes were healthy. The nurse, front staff and check out were great! Thank you all for your kindness. It goes a long way.
Our experience was great. Everyone was nice, however it would have been better if they had been more transparent about the cost of the two prescription eye drops they gave my child. $100 was a bit of a shock.
Dr. Andreason is very caring, competent and thorough. I feel my eyes are in excellent hands. Ordering my new glasses was a very easy experience. I received great assistance when I didn’t exactly know what I wanted.
Computer systems were down this morning causing a mess for patients. I was held up at the front desk in a line waiting. Only to be told that I was too late for one of my child’s appointments. The other child could be seen. Dr. Whaley was …
First visit with Dr. Andreasen was awesome. He and his staff made me feel comfortable. He explained everything well and confirmed what is possible and what is not possible with my vision. I so appreciate honesty and truthfulness!
Dr. Shelly has been my only eye doctor for over twenty years. I haven’t had any issues with my vision outside of glasses. My yearly visits are always thorough and I would not hesitate to recommend him and Jervey Eye Care to anyone looking for complete eye care services.
Dr. Culclasure is one of the best eye doctors I have ever had, and I have a lot of eye issues so I have seen many! He is very calming, patient, and friendly. I also appreciate that he explains what he is doing and why, and immediately shares his findings in layman’s terms. The entire staff excels at customer service.
I was in for treatment of a piece of metal that was logged in my eye. And the service was remarkable even through I had to go in for 4 days for all of it to be removed and treated daily with drilling on my eye. The way I was treated by my …
Excellent experience for my first time here. The assistant did a great job and then the doctor as well. I appreciated that they communicated to me about my health as in the past doctors have not always been forthcoming. I will definitely go back.
My family and I had a great experience. Loved Dr. Gustav! He was very knowledgeable and informative. Even the eyeglass tech helped my daughter pick out her glasses within five minutes and she loves them.
From the time I walked through the door to register with Bessie, it was such a friendly atmosphere. Very customer service oriented and Dr. Whaley was great. Lisa had so much patience as I looked at frames. One of the other members of the staff even took off her glasses so many times for me to try them on. Would recommend to everyone.
Pleasant to work with. They checked my eyes and looked at my corneas too.
Poor customer service, often rude staff, doctors are not understanding. Been frustrated with them for years since Dr. Smith retired, it is time for me to leave.
I really like Dr Shelley and his staff, they’re friendly, direct and I’m usually seen on time. Most recent visit for a coloured contact lenses fitting, they need to be tested in non-coloured trial form, for two weeks, then it takes about a …
The wait was not long, l went in they started the exam right away. They were very very courteous!!☺
I had my eye exam with Dr. Culclasure on October 18th. The staff was friendly, he was thorough and answered all my questions. The eyeglass staff was helpful and patient while I made my selections. A week later, I needed an itemized bill …
Dr. Whaley is amazing.. wonderful experience!
Very professional, skill set is very high, meaning they know their stuff.
Very much would recommend Jervey. They care about their patients.👍 …
Dr. Culclasure and his staff are professional and caring providers.
I never feel rushed, as Dr. Culclasure always takes the time to answer any concern I may have. I would highly recommend this provider.
Dr Culclasure was prompt professional and thorough in his exam
Very courteous,prolite, and professional. Great doctors and staff.
Everyone is nice and friendly. Very little waiting. Glasses are a bit pricey there but the service is excellent.
The doctors and the nurses at Jervey Eye Care are professional and caring. If you are looking for a place for your Eye Care needs I would recommend Jervey Eye Care
Very happy with Dr Shelley and the staff. All services were prompt and professional.
Jervey Eye is top notch. The service was excellent!
Staff is pleasant and helpful. Dr. Brian Shelley is personable and professional. Takes time to explain & discuss issues.
Highly recommended.
The staff was awesome. Customer Service at its best! I loved how the staff was smiling & having customers feel good about their choices of eyewear.
I do not recommend this office at all. I have had an appointment for over 2 months for a new patient appointment. The eye condition I have is a very serious condition. (Corneal Transplant). The secretary just called me an hour before my …
Everyone is so nice and friendly. One of the ladies even spent 2 hours trying to help me find the right pair of glasses to make sure they were the best fit for me!
I was caught in I-85 traffic, was running late. I called their office, they understood, some of the staff was also running behind due to traffic. They told me to come on in, and Dr. C. …
I had an excellent experience from the very nice and professional desk clerk to the eye doctor on to my the nice lady Alyssa whom helped me with my glasses. I would highly recommend Jervey Eye Group!!
Front desk – Friendly & helpful!
Technician – Professional, friendly and thorough!
Dr. B Shelley – Great as usual! Friendly, professional and thorough!
They provide great service and amazing attention to detail.
The doctor was friendly, knowledgeable, and on time. I definitely plan on coming back, and would be comfortable referring this place to others.
Dr. Culclasure is a knowledgeable and caring physician. He listens to my concerns and completes thorough exams. His staff is
professional, competent, and efficient.
Great open n upfront. Willing to address any concerns.
Everyone is always kind and the Doctor is great!
My daughter has been going here for 2 years almost seeing Dr. Johnson he’s very nice. And the staff is great they tell my daughter things like putting pixie dust in her eye when having to dilate them! She loves going!!
They did nothing to help my daughter with her eyes except telling me that she needed to “ Wear a patch”. I’m glad I got her a second opinion because she needs surgery. I highly do NOT recommend this eye group. They get their patients in the office for less than 5 minutes and send them on Their way. Horrible!
The doctor my daughter was referred to seems great but each time we go we seem to be the only patients in the children hall and we are left waiting for 30-60 minutes before a doctor or nurse even comes to get us.
Dr. Ballinger III is the absolute best. I have been wearing contacts for 20 years and he is the only one that has ever gotten my prescription right. I can actually see!!! I will never see another eye doctor other than him.
The staff was very friendly and made me feel welcomed and answered all my questions. They practice good safety measures and procedures. They know their craft.
Front desk ladies were so unfriendly. They could at least PRETEND to want to be there. It was my first visit and I sat in the room that they took me back to for 45 min before the doctor came in. He was in and out in like 5 minutes. It was …
Great Environment & Awesome Staff! You should go and SEE 👀 for yourself! …
Dr Bruce and the medical staff were all exceptional. I was referred to the office due to cataracts. Dr Bruce did my surgery and I was very pleased with the results…then I was turned over to their optical department to get my glasses. I …
This place out great with kids they take care and Really love what they do
Professionals, very in tune with their patients needs and concerns, excellent communication skills, so much accomplished in such a short period of time , highly recommended!
I have been a patient at the Jervey Eye Group for 22 years with the last 12 or so being a patient of Dr. Brian Welcome. He has guided, explained, listened, and cared for me all these years as we’ve managed my glaucoma together. I can’t …
I was warmly welcomed, admitted in a timely manner and treated with professional care with all concerns addressed. I gladly recommend the Jervey Group.
Courteous and professional from start to finish of appointment.
My wife and I always feel we have caring, competent exams/treatments with Dr. Brian Shelley.
Everyone is always so nice and helpful at Jervey Eye, and I feel like my eye care is in the very best hands, no matter what my issue is.
Always a great experience. Professional, great products, and great employees.
Very efficient and thorough exam. All personnel were courteous and helpful.
The only reason I didn’t give 5 stars was because of 1 person! One bad apple at checkout brought their score down. Throughout my post op visit for cataract surgery every person I interacted with was fabulous. I want to commend Dr. …
My overall visit was excellent. Dr. Culclasure check my eyes very throughly. The staff is very friendly. Actually they treat you like you’re part of the family.
The staff at Jervey has been consistently both caring and professional. I’m sad to see Dr Smith retire. He has taken great care of my eyes, always taking time to listen to any concerns. He even helped me when I had bark stuck in my eye …
Great place, great people and fast and easy exams. Dr. Whaley is very nice and personable. The staff is well trained and efficient. Very good experience!
I did not have to wait. The technician called me back and did all the things necessary before seeing the doctor. Everyone was courteous and professional. I recommend Dr Culclasure and his staff at jervey eye group for Eye concerns.
I have been a patient of Dr. Brian Welcome for many years and wouldn’t consider seeing anyone else for my glaucoma. He has expertly managed my complicated case through surgery, laser procedures, medication, and routine follow-ups to save my sight. His staff is friendly and responds in a timely manner if I have a question.
Very pleased with the treatment I received at Jersey Eye Clinic by Dr Whaley! Very thorough, very professional, explained her procedures as related to my treatment very well! Would highly recommend!!!! …
I love this facility because of the doctors. I also used to work here years ago and enjoyed it. However I hate the long wait times to be seen. If you have a child and are seeing the children’s ophthalmologist be prepared to wait over 40mins …
Enjoyed meeting Dr. Gustave. He was kind and explained things very well. I appreciated his answering questions and he never seemed to be in a hurry.
Thank you, Dr. Gustave.
This office is great! The ladies at the front were all really sweet and helpful. Dr. Andreasen is the BEST. I would definitely recommend him for routine eye care visits. He’s very thorough and doesn’t use a lot of medical jargon so …
Dr. Andreason is always thorough & professional.
Excellent care. Resolved my problem which was complex and avoided a surgical solution.
I give Dr. Andreasen office a 4 star bc of he’s very thorough every time I go and he explains in the terms of understanding. His assistants are super nice which makes it very comfortable and inviting to come back.
Long wait… I wasn’t seen for my 1030 appointment until almost noon. Doctor was competent and reasonably friendly, but I’ll go elsewhere next time.
very kind, very professional, very adept in what they do…trustworthy is the word!
Checking in at the front desk was efficient. Dr. C’s staff members are always timely, efficient and friendly. …
The doctor I had an appointment with no longer works Wednesday afternoons, no one from Jervey called to cancel my appointment. When I showed up to the location they advised someone would call me the next day to reschedule and no one followed up either.
Very professional, friendly and caring office. Excellent medical care. Highly recommend.
I have a blood clot on my brain behind my eye. They got me in the day after I got out of the hospital to make sure my vision was ok. It was my first visit with them….I’m very thankful for them.
Dr. Culclasure is very kind and very patient with me. His nurse is awesome. AJ was very helpful with picking out frames and answering all my many questions seeing how this eye glass thing will be my new.
I waited a rather long time to see Dr Culclasure, after seeing the nurse. Oth we r than that. Everyone was friendly and efficient.
Very friendly, professional, and efficient, Great experience.
Very professional. Unfortunately patients don’t know the proper way to wear their masks.
Customer Care and attention to my needs was impressive from start to finish! Organized and comfortable, wait time was minimal and the flow impressive with everyone presenting a conscientious effort to ensure a pleasurable experience! Highly recommend to others. Thanks Zervey Family👏🏽👏🏽👏🏽 …
My experience with the wonderful young man who helped me find the perfect prescription sunglasses was professional, honest, and knowledgeable. I definitely recommend Jervey eye . My doctor is so great I feel lucky to have him
Good experience from start to finish…wait time was short, staff was very efficient and courteous. Dr. Davis took time to listen to my concerns, explained my dx and answered my questions with clarity. Many thanks!
Went in a few weeks ago fir an eye exam. Waited over 2 hours to see the doctor. When I said something they told me that it was normal and the lady at the front said (in a snotty attitude) “ guess you don’t want to make a follow up”. They may be good eye doctors but their customer service skills suck
Everyone at Jervey is so patient and kind. I have twins that have special needs. At every visit, the staff there are very accommodating and always create a wonderful experience. We truly appreciate everything Jervey does for us!
They are always very nice and accommodating. The wait was alittle longer this time, but we managed. The office environment is pleasant and my 3 year son enjoys seeing the fish everytime he comes to the office.
Dr Culclasure and his staff are always efficient and professional.
Staff is caring and professional. Dr. Culclasure is very capable and has been keeping an eye on my eyes because I am at risk for glaucoma and my pressure was high. …
Very terrible experience. My son was referred by his pediatrician for a astigmatism.
I got a call today and was told they had a open appointment at 1:55 cause …
The group in Greeneville (off Haywood) is awesome. Extremely personable, and I wasn’t hurried out the door. The girl that helped me pick out glasses let me try on as many as I wanted. She actually encouraged it. It was impressive.
Everyone was professional and polite, and know there jobs. been going to them for years.
Prompt. Courteous staff and health providers, interested in working with me to achieve a positive clinical outcome.
Everyone was so nice and helpful. I felt at ease!
Everybody was very friendly, and they have an amazing set up for kids! Landyn absolutely loved it and they were very gentle. Will recommend to my friends and family !!
I saw Dr Gustave for the first time, since Dr Meyer left. He was very efficient and made me feel comfortable. I’m glad he found out why my vision was blurry and referred me to the specialist I needed.
Everyone here is always very kind and courteous. Dr. Whaley is amazing. I always leave there feeling that she cares that I have the best experience possible. I would definitely recommend Jervey Eye Group and Dr. Whaley.
The technician did an excellent job working with the Dr assisting my situation and proposing a plan forward.
I love Dr. Culclasure and the staff at the Jervey Eye Group. Because of their thorough examination it was discovered I had a more serious health issue. I credit them for saving my life.
I have been a patient at Jervey for about 15 years and have been pleased until this year. They really rubbed me the wrong way this year when they added a $60 “contact lens fitting fee” which you really don’t notice you are signing for as …
Enjoyed my first visit at this location. Dr. Whaley and her assistant were very friendly. Made the experience smooth and straightforward to get a new prescription. Only a minor hiccup with billing, but that was easily adjusted after my visit and they made sure I was set with the appropriate contacts.
My visit with the Jervey Eye Group (Dr Davis & Staff) was an excellent example of professionalism and experience. I was amazed at the service rendered. I highly recommend the Jervey Eye Group par none. Awesome customer service and knowledge makes the difference!💯👍🏽🤗 throughly satisfied! …
The staff were friendly and the doctor was excellent.
From check in to check out it was a pleasant experience! My son, 4 yo, had a visit with Dr. Davis and he was comfortable and happy the whole time. They made the visit a breeze and were very gentle and fun.
Dr. Davis and his staff are very thorough and Great to work with!
Everything was great, from the time you enter and leave. The staff are very friendly and helpful to make sure you are comfortable until you see the Doctor.
They are very friendly, professional and kid engaged, I really like this place and moreover my boys like them and being that they are 1yr, 2yr and 3yr old, that’s saying something….thank you all for being awesome….
On time, friendly staff, Dr. Culclasure is always on point, understands my needs, knowledgeable, and friendly.
This was my first visit just for a consultation. Office easy to find, very professional, friendly informative staff, doctor very knowledgeable and easy to understand in explanations. The only con would have been was time. They seemed to …
Kelsey helped us today. I had my 3 daughters with me. One needed a new pair of glasses and the other needed to have hers looks at to see if we should use the warranty for replacement. …
Dr. Whaley is an outstanding doctor! She is personable and friendly and truly makes you feel like your eyesight is her priority.
Also, Johnny, in the optical department, was knowledgeable, polite, and helpful …
We love Dr Davis!! I’m so grateful that he patiently explains things to me and our daughter. He is kind, patient, and never makes me feel like I don’t understand. Five stars for Dr Davis!!
My first visit with Dr Gustave. In and out quickly and on time. Very thorough exam. Chris who did the pre-exam and prep work was great as well!! I’m very pleased!
Great doctors and great customer service – Jersey is the best!
Dr. Shelley was attentive to my concerns
His staff was very courteous
Dr Whaley is excellent. She is very knowledgeable and has a wonderful bedside manner. I can not recommend her highly enough!!!
The only minor complaint I have is occasionally there is a long wait in the waiting room. However, with the amount of patients they sometimes have, that is to be expected. Dr.Johnson was our doctor, he was great. He recently retired & we …
Dr Davis is Excellent. Addressed all my concerns and reassured me on anything I was confused about.
Very nice building, everyone was nice and my appointment was on time and great.
Dr. Shelley and team are so professional and caring. Eye issues can be scary and the team ensures you are taken care of. And, when it comes to getting my contacts ordered, Nicky (sp?) goes beyond in terms of customer service – what a gem!
Dr. Whaley is awesome. She is very friendly, energetic and very sweet.
We saw Dr.Davis for my 6 month old daughter. He did a fantastic job of assessing her and was very patient with her wiggles. He and his nurse were perfectly professional.
Wonderful staff that explains every detail of the exam and listens to any concerns you might have.
Chris was phenomenal with his bedside manner with aging mother! The Doctors concern for the urgency of Moms condition was spot on and much appreciated!!
Dr. Shelley explains things clearly and lets you know if there are options for treatment. Also, the support staff are way above average!
My daughter has been a patient here since she was 2, she’s 11 now. She has always gotten the best eye care needed. The doctors are very personable, caring & knowledgeable. Your children’s eyes sight is very important, why not take them to the very best Opticians? The very best for children!
I am totally pleased with the doctor and his staff. I have my eyes examined yearly here for the last 9 years. I usually purchase glasses here as well. This is the first time that I can say the eyeglass section was a bit underwhelming. The …
Dr. D. and his staff was great! The check in process was was simple and fast and the Receptionist was friendly and greeted us with a smile (Shelba ).His assistants were patience and kind with my granddaughter and I plus they had wonderful attitude.
Dr. Whaley is truly one of the very BEST things about Jervey Eye! She is so incredibly knowledgeable and friendly. She listens so well and is so encouraging. I did not feel rushed during my visit and have a great deal of respect for her honesty with my treatment plan. I highly recommend her!!
Dr Bridget Whaley is extremely competent. On my first visit she recognized a potential “vision threatening” condition and referred me to a specialist. Dr Whaley has also been able to fit me with the best contacts for my close and distant …
I had not trouble finding the building. The staff made me feel welcome and comfortable. The doctor (Dr. Whaley) was very thorough with the examination. I wasn’t rushed to get prescription lenses or glasses but it was offered if I ever needed them. I enjoyed my visit.
Jervey has taken care of all my vision needs for a number of years now. They have taken care of cataracts and glaucoma. I’m forever grateful.
It was the first time we had to take our 3 year old to an eye doctor. Everyone was fabulous and treated her very well. She especially enjoyed trying on different glasses and seeing herself in the mirror.
I am very disappointed in this clinic. I started last week trying to make an appointment and got a call back Friday, the lady was taking my information and I did not have my insurance card available (She acted like I was a worthless …
I was seen at my appointment time all personnel were efficient and friendly
I was very pleased with my initial appointment at Jervey Eye Group on Halton Road. I have complete confidence that Dr. Gustave will monitor my eye health in a thorough and professional manner. Brittany, Chris, and Kelsey (who fitted me with …
I had a pleasant visit on 2/17/22. Dr. Whaley was very knowledgeable and showed confidence about her field of study. I left with an understanding of my situation and at ease being under her care. Thanks again J.E.G.
Recently had an issue with my vision due to diabetes. The staff and Dr Shelly, put me at ease immediately and the exam was quick and efficient. Very comfortable experience,in a very stressful time. Definitely recommended Jervey Eye!
The Customer Service was very polite and accurate. Dr. Gustave is a very good doctor. He really listens to what you have to say. See you next year..
My visit was very pleasant,quick, and helpful. The employees are very kind and knowledgeable Abt their job.
All the staff was friendly and helpful. Dr Shelley is an excellent doctor. Very thorough and knowledgeable.
Dr. Whaley and the entire staff was welcoming and friendly. I received very good, thorough care, and all of my questions were thoughtfully answered. I would recommend them.
I have been a patient at Jervey Eye Group for years. Because doctors come and go over the years, every one of them I had, was very interested in keeping my eyes in great condition. My doctor I have now has brought me through a severe …
Dr. Gustave was professional and informative. His assistant, Christopher was friendly and welcoming. The lady who checked me out was exceptionally warm, friendly and very pleasant!
ALL personnel; receptionists to techs to optical to physician to checkout were friendly, polite, knowledgeable and efficient.
Once I was actually there at my appointment, I was quite pleased with everything. They were very nice and helpful and prices weren’t bad (yay insurance). BUT the person I spoke to on the phone setting up my appointment was so incredibly rude I feel compelled to knock a star off an otherwise painless experience.
I always have a positive experience at Jervey. The doctors are wonderful, and the staff is friendly and efficient. I rarely wait more than a few minutes for the appointment. I highly recommend this practice.
Check-in was quick + efficient. Wait time under 30 minutes before seen. Dr Culclasure is polite, professionally friendly, thorough, and listens well. Explains changes, concerns, and treatment clearly.
Dr Culclasure and the rest of the staff are excellent. They are very thorough and do a great job.
I am new to the area and found JERVEY eye group through a referral. Everyone I encountered was very courteous, knowledgeable and efficient. It was such a pleasant experience. Marie who examined me prior to seeing Dr. Shelley was fantastic. Thank you all!
I have been a patient with Jervey eye group for years, have always been able to select the correct eye wear and pleased with the through examination process 😀 …
Dr. Andreason has been my Doctor for over a year
now and he is very thorough and always looking out for the best interest of my eyes and sight. I’d definitely recommend him and Jervey Eye Group in general to …
Large and well connected group offering lens replacement, cornea transplants and other special surgeries.
My visit went great! Doctor and assistant was very helpful!
However I had one major issue in the waiting room and that was the water …
Very satisfied with Dr Shelly and his team. As well as the employees that are ordering your glasses
From the front desk staff to optical associates, my experience was wonderful. Dr. Whaley is now my favorite and I will not see anyone else. Lisa in the Optical department was TOP NOTCH! She went above and beyond helping me pick out the frame that best suited my face. She was very nice, knowledgeable and personable.
Britney was super nice and Dr Shelley very thorough. Great care!
I was admitted quickly and saw a technician and my Doctor very soon.
I HIGHLY recommend this location! They are so welcoming and the staff was AMAZING with my daughter and has been since she was 1! They cut up and play with her so she feels welcome and make sure she’s comfortable!
Excellent experience with the Jervey team and Dr Whaley. I recommend them to everyone.
I went to see Dr. Andreasen because I developed shingles on my face and close to my eye. I feel that Dr. Andreasen was extremely thorough and genuinely concerned about my situation and I would feel comfortable sending anyone to see him.
Doctor availability was a plus; plus he answered all my questions with no hesitation; in and out quite rapidly.
Have been going to Jervey for many years. My doctor for all these years left the State so I got to meet my new doctor, Bradley Gustav M.D. who I immediately liked for being a humble down to earth person and yet have the knowledge I look …
Dr. Whaley gave us excellent service and answered all of our questions. Her kindness and professionalism are evident in all that she does. She is caring and truly loves what she does. Thank you!
Dr. Whaley is an EXCELLENT eye doctor in the Jervey Eye Group, PA. She is thorough and listens to what I say. Her staff is efficient. I feel well cared for in her office! The receptionists are welcoming and polite.😊 …
Normally we have no issues at all & really are happy with the Jervey Eye Group. This visit was a bit different. Our appointment was for 3pm but they were running very behind this visit. Then, when we went to pick my son’s new glasses, …
I always feel I get the best care at Jervey! The doctor listens to what I have to say and helps me make good decisions about my eye care needs. The people in the optical department are so friendly and easy to work with.
Everyone friendly and quick. Now waiting for a call to schedule another appointment so we’ll see how that goes.
Wonderful.. they realized quick my youngest had developmental delays and was so nice. Very polite and helpful.
We’ve been coming to Jervey for the last 3 years. Our care was transferred to Dr Davis after our initial MD retired. They’ve always taken great care of my children but goodness the amount of time we spend waiting to see the doctor is …
Dr. Adam Plfugrath and the staff at Jervey Eye are exceptional. Dr. Plfugrath performed emergency surgery to repair my detached retina. When I first met with him to access my eye, he was very kind and informative. He answered my thousands …
All though I haven’t been to the eye Doctor in a long time, they was very helpful on getting me with the right Doctor. Very knowledgeable and customer above and beyond, even on the phone. They waa happy I came to them for help.
We have been going here since my 8-year-old was a baby and we’ve never had a bad experience never had anybody rude. She’s real easy going with them they put eye drops her eyes never have to fight with her I have to fight with her at home. She told me she’s going to be going to this eye doctor for the rest of her life.
Awesome staff! Dr Davis was great with our newborn!
They saw my daughter right away ! & Dr Davis was amazing he was very quick and efficient. Because doing a eye exam on a very wiggly 1 year old is not easy . He gave me diagnosis as well on my 1 year old . The staff are so friendly too ! I’m happy he is now my daughter eye Dr ! I highly recommend Dr Davis at jervey eye !
Great experience they accommodated all our child’s needs and made sure she was happy before leaving definitely recommend them.
The wait time was amazing, we got called back super quick. Everyone there was super nice and made us feel comfortable. Dr. Davis and his assistant was amazing with our son and was so patient. Couldn’t ask for a better team!
Dr. Johnson is incredible with kids. He’s seen my daughter 3 times while age 1. We walk away impressed everytime. What’s surprising is how despite the pediatric specialty, the waiting room has ONE toy (several play tables without toys), a …
Very nice experience. I wasn’t aware I should have brought someone to drive me home. It was very uncomfortable driving home. I am being referred to a retina specialist for a 2nd opinion of which I don’t know what the 1st opinion is all about.
My procedure was completed quickly, and easily. Dr Gustav is “the man”! I would rate 5 stars if scheduling wasn’t so far out. Having to wait 4-5 months to have a procedure or surgery you need now is too long.
Dr. Davis did absolutely amazing with my toddler. So glad we found him.
Everything was so professional. Minimal wait times and very efficient examination. Always a positive experience
I love Dr Whaley! She takes time and answers questions and I don’t feel like she’s rushing me. I am relational and some doctors seem too busy to do chit chat. Dr Whaley makes me feel like she is interested and cares! …
I have the best experience at Jervey Eye Group every time I have my appointments. Staff is very polite and friendly. I’m glad I was recommended to this place.
Staff is always delightful, helpful, on time and professional. I was taken immediately, and my exam was thorough and done within half an hour. They are the best!
Dr. Whaley is professional, compassionate, and definitely thorough. She loves people, and always willing to help. You will leave with a clear understanding. There are so many great things I can say about her. She’s the BEST!!! Thanks Dr. Whaley for all that you do!!
Dr Davis is so patient and easy going. His staff was awesome. My son who’s 4 was nervous and anxious of course, but was comfortable with the calming and the redirecting of events that was needed to get the job done. The staff was very kind, …
I was very pleased with my visit on 11/3/22. The staff is extremely helpful and friendly. There was not a long wait and I saw Dr. Andreason promptly. He is very thorough, answers any questions, and explains any procedures. My last …
Dr. Gustave was great! He was friendly, glad to answer questions, and very professional!
I initially went to Jervey Eye Group about 13 years ago prior to moving out of state. When I moved back to the Greenville area recently I came back to the Jervey Eye Group. They have always been very professional in providing the services …
I have been a patient for over 15 years at this practice. This is no longer the Jervey Eye Group that I have known all these years. Removing the individual check in stations at each doctor and piling incoming and outgoing patients at the …
Jervey has been taking care of my eye for 23 years and I trust them. In all that I have only see 2 doctors. The first doctor retired doctor C who now takes care of me. I don’t see a different doctor each time. Jervey has yearly plan that I follow for my eye care needs.
Saw Dr. Gustavo on my first visit and am very impressed with his knowledge and expertise. The entire team I interacted with is Great! Highly recommend over previous eye professionals I have been seen by.
Dr Whaley was great. My new favorite eye doctor. She was efficient and very friendly. A pleasure.
I had a big order – 5 pairs of special order glasses and Kelsey was super in …
Having issues with my right eye…was able to get an appt in a timely manner. Pleasant and experienced staff.
First time patient, they made everything smooth and quick. Everyone was professional and did a great job!
Dr. Davis and his staff were absolutely amazing! They were so kind and considerate. My daughter is super shy, but the staff went above and beyond to make her feel comfortable so that they could do their job thoroughly! We are so thankful that we found Dr. Davis!
I was a little surprised when I took my “cheap” prescription to the least expensive place and 1 tsp. of steroid eye drops was $72…. NOT CHEAP!!
Visit was fine but a got an email after that, saying i missed the appointment (along with this survey email saying could respond to the visit i made.) Please keep your records straight.
Actually The efforts that has been made from Dr.Davis is really amazing and he also friendly and professional plus the staff working with him are very nice.
Text and email reminders of appointment received in advance. Easy check in and comfortable waiting area. Exam begin within 15 minutes of scheduled appointment! Staff very professional and also personable!
Dr. Andreasen and his very competent nursing staff did an excellent job with my eye exam. I feel very confident in his examination results.
My appointment was exactly as scheduled, the staff very professional, and it’s always a pleasure to meet with Dr Culclasure.
Friendly staff members. The eye doctors are caring and listen to your concerns. Beautiful selection of frames.
All of the staff I have ever worked with at Jervey has been top-notch. I’ve had my cataracts removed and the protein build-up lasered off by Dr Culclasure, whom I can recommend without reservation.
I had a pair of glasses made by this group. When I got them I could not see using them. I took them back to see if they were made wrong. So they tell me they did nothing wrong and I need I survey after paying $564 for the glasses. I went …
The staff are very professional and courteous. There was very little wait time to be seen. Dr. Andreasen took time to explain my situation and answer my questions.
I saw Dr Gustave. He and his assistant were very knowledgeable and explained everything well. I would recommend them to my friends and family.
The wait was a bit long, but the receptionist, techs, and Dr. Gustav were wonderful.
I’ve been coming here since maybe around 2005 before I switched to Simpsonville because of Dr. Myers, but now that he’s retired, I’d rather switch back… (distance, gas, and the staff)
Everyone at Jervey eye is great to work with from the gals at the front desk, to getting fitted for glasses, or contacts, and the doctors!
Friendly, helpful. Much had changed since my last visit. I still received excellent and professional by the doctor and staff.
My son is seen by one of their specialists there as preventative care for Crohn’s and its effects on his eyes! Always professional and courteous!
Have been a patient of Dr Culclasure for many years, as has my wife, and we could not ask for any better care than we have received from him and his staff – highly recommend him and Jervey Eye group for all your eye care
My annual eye check was handled in a timely manner and I was treated with respect, professionalism and kindness. I’ve been a Jervey patient for several years and have always been treated in this way.
The staff was friendly and helpful. The doctor explained to me was going on. They got me fitted for new glasses and me set up for my next appointment
Update billing errors and addressed them with rude service only to follow up with a certified letter stating basically find another Dr! Who does that? Stay away and if you dispute a bill get ready!!
Dr. Andreasen was thorough and concerned enough with a condition he found during my examination to set me up with a retina specialist for the next day to treat a bleeding condition in the back of my eye. I greatly appreciate his level of concern and professionalism.
Everyone was exceptionally polite and friendly from the time you enter the facility .Doctor Andreas is one of the best I’ve ever encountered. He really cares about his patients well being . He’s the Best !! I’m so grateful for him and his wonderful staff.
The entire team at Jervey (Halton Road) is excellent. Friendly and helpful every time that I have been in. Dr. Whaley is a rock star and recommend her highly. Thank you all for your solid care !
Dr Gustave always takes time to answer all of my questions and isn’t rushed. He is thorough and conservative in his approach. Very appreciated!!
The doctors care is second to none! The staff and nurses can be a bit standoffish and rude. Especially at reception. …
My experiences with the 2 DO’s (one retired) at Jervey have been great. My wife has had far more eye problems than I and has had great experiences. We wholeheartedly recommend them for eye issues.
Dr. Andreasen and his assistants are wonderful! They are kind and thorough with the eye exam. Dr. A also answers all questions and concerns. Very positive visit!
My visit was with Dr Gustave. The visit was thorough and all my questions were answered. Everyone was very nice and welcoming. The wait time to see Dr. Gustave was very minimal. I have recommended him to everyone I know.
There was a little bit of a wait., but after the staff took me in, they were curtious6and professional. The doctor was exceptional!
Excellent, friendly and helpful service at every turn. Love the selection and glasses I’ve had made there are always perfect. The one time some paint came off part of the frames they replaced them quickly at no charge. Would highly recommend them and Dr Gustave. Judy Blanchard
My son is seen by Dr.Davis at Jervey Eye group. He is very precise and thorough. He takes the time to
answer any questions that you may have.
Excellent and prompt (but not rushed) service by a very committed team…right from the front desk personnel to the doctor and attending staff. Thank you.
My husband just had Dr Culclosure do his cataract surgery and is thrilled with his results as was I years ago. Thank you so much!
They have always taken amazing care of me. I have switched from hard contacts to soft to hard/ they are always up for adventure!
Great experiences. The doctors are so kind. We’ve had good interactions with every visit.
Absolutely Terrible place to go for glasses… workers are rude and Doctors do not care and treat you like you mean nothing. Doctor Balenger is terrible and doesnt do his job and seems to not care what so ever to get your eye sight right. …
Jervey Eye Group is fantastic! I never have to wait, doctors are knowledgeable, thorough, and answer my questions in a way I can understand. The staff is friendly and professional. I recommended Jervey to a familiar member. Thank you!
I did not have wait time. My appointment was on time. Dr. Shelly and the nurse who checked me in were both patient and efficient. They answered all my questions.
Dr. Gustave and Dr. Newman are fantastic people. Their professional interaction and kindness is evident immediately and throughout as is their entire staff.
Dr. John Culclasure & his assistant were very professional & curious. They took time to thoroughly explain my eye exam. My visit @ Jervey went very well & on time
Checking was easy, did not have to wait long to see the doctor. Had I known they went back to wearing a mask I would’ve canceled the appointment. This is ridiculous.
Jervey Eye Group at the Halton Rd. location is great. Every phase of the experience was on-time, quick and done with professionalism. Also, no pushing to buy glasses or any other services.
Dr Andreason is always very professional and skilled in his assessments as well as his ability to communicate the results of his exam. He takes the time to listen to concerns and respond appropriately.
Easy, convivial staff, little wait time. Exchange with Dr. Whaley, her assistant was informative and (hard to say about a doctor visit, but…) enjoyable.
I had nno problems from the time I stepped in the front door. All the employees were courteous and very helpful. I was seen in a time manner. Dr. Shelly told me how my eyes were and answer all my question. I would recommend this group to all my friends. Thank you
I was seen right away. Everyone was friendly and efficient. I had to go out to optical and was seen right away there too. They have done my eye care for decades. They are better than ever.
I love the professionalism of all staff! And I have never had to wait much at all, if at all. I do not feel rushed through my appointment and I really like Dr. Shelley.
Dr Culclasure and his staff are the epitome of professionalism and efficiency. Their processes gave me ample time to examine me, to ensure I understood the next steps and my options, and to be confident after the visit.
TERRIBLE experience. Save yourself some time & go somewhere else. Had a 7:45 appt with Dr Whaley. Stuck in traffic and called to let them know at 7:35. Was told as long as I was within fifteen minutes of appt time, I’d be seen. Arrived at …
My experience at Jervey was seamless and smooth. The staff was friendly and efficient. I received excellent care and will look forward to returning. Highly recommended!
Great staff. They were very friendly and attentive. Dr. Gustave is an excellent doctor, who listens and truly cares about his patients.
First visit for my 5yr old son. Everyone was very nice and polite. Dr. Davis and the assistant did good. They were informative and knowledgeable.
Very good visit. All who I met were friendly and very professional. Dr. Shelley explained everything to me as we went along with exam. Would highly recommend Jervey
Dr. Gustav and his staff were polite and professional. Took the time to explain our issues and the means of dealing with them. Our first visit and a very positive one.
The exam was complete and well done. Dr. Shelley had plenty of time with me and answered my questions. Everyone performed their jobs admirably. Completely satisfied with my time there!
My 1st visit there was ok the doctor seemed liked he was in a hurry and made me feel like my issue was a simple fix and didn’t explain much. My 2nd visit was for an eye exam and I was hoping it would be a better visit with him since the …
Good care, only place you can go with a young child in the area (within 45 minutes). SLOW as molasses. We were there for an hour and a half and received fifteen minutes of care. I can self check-out at the grocery store, but I have to wait …
Dr. Davis was really great with my 2 year old. He was informative and assured me my sons eyes were healthy. The nurse, front staff and check out were great! Thank you all for your kindness. It goes a long way.
Our experience was great. Everyone was nice, however it would have been better if they had been more transparent about the cost of the two prescription eye drops they gave my child. $100 was a bit of a shock.
Dr. Andreason is very caring, competent and thorough. I feel my eyes are in excellent hands. Ordering my new glasses was a very easy experience. I received great assistance when I didn’t exactly know what I wanted.
Computer systems were down this morning causing a mess for patients. I was held up at the front desk in a line waiting. Only to be told that I was too late for one of my child’s appointments. The other child could be seen. Dr. Whaley was …
First visit with Dr. Andreasen was awesome. He and his staff made me feel comfortable. He explained everything well and confirmed what is possible and what is not possible with my vision. I so appreciate honesty and truthfulness!
Dr. Shelly has been my only eye doctor for over twenty years. I haven’t had any issues with my vision outside of glasses. My yearly visits are always thorough and I would not hesitate to recommend him and Jervey Eye Care to anyone looking for complete eye care services.
Dr. Culclasure is one of the best eye doctors I have ever had, and I have a lot of eye issues so I have seen many! He is very calming, patient, and friendly. I also appreciate that he explains what he is doing and why, and immediately shares his findings in layman’s terms. The entire staff excels at customer service.
I was in for treatment of a piece of metal that was logged in my eye. And the service was remarkable even through I had to go in for 4 days for all of it to be removed and treated daily with drilling on my eye. The way I was treated by my …
Excellent experience for my first time here. The assistant did a great job and then the doctor as well. I appreciated that they communicated to me about my health as in the past doctors have not always been forthcoming. I will definitely go back.
My family and I had a great experience. Loved Dr. Gustav! He was very knowledgeable and informative. Even the eyeglass tech helped my daughter pick out her glasses within five minutes and she loves them.
From the time I walked through the door to register with Bessie, it was such a friendly atmosphere. Very customer service oriented and Dr. Whaley was great. Lisa had so much patience as I looked at frames. One of the other members of the staff even took off her glasses so many times for me to try them on. Would recommend to everyone.