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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Discharge was not good. I waited all day with no information other than the fact that I was being discharged. The PT and OT were very good and consistent. Lots of menu choices.
The pre-operative handling and process was very good. Recovery was the WORST. Instructions were communicated but not followed. There is not enough staff to handle patient load.
If i could give zero stars i would. I visited jfk hospital 7/16/2022 around 1230pm. When i walked into the main entrance, by the ER entrance, i was met with a security officer named shondra (if that is her real name). I walked up to the …
As I’m sure is true with everyone, the concept of undergoing a surgical procedure causes emotional concern.
The doctor & staff at HCA Florida JFK Hospital fully addressed this issue and …
It seemed that this hospital is interested in getting their money rather than giving a good service. The doctor didn’t even checked me, and only made me wait 7 hours on a uncomfortable chair.
My experience at wl hospital was very good, the treatment and attention of all the staff was excellent, from those who received me in the emergency to all the doctors and nurses in the room, they are spectacular and I congratulate them, I think they are the best team in the United States. Thanks for everything
Processing was easy..
The wait was 3 hours in the gurney. The attendance was spectacular. The MD staff was above and beyond. Not including the wait, JFK would have 5 stars.
I would like to give a special thank you to Keisha Beaubrun. We all do surveys when it’s something bad this time it’s above normal. I had been sitting the ER for more than 4hrs. Keisha approached me asked had my information been taken. I …
The HCA FL JRK Hospital management and staff are efficient, effective and professional. In short, they exceeded my expectations. I have had over 25 surgeries at several hospitals in my life and classify my recent experience at this hospital as the “Best of the Best”. Colonel Hinson
Jennifer M. In the surgical waiting room was bafflingly kind, stupendously prepared, and just doing her job with passion and vigor. ‘Twas greatly appreciated.
Absolute worst ER experience of my life. I will NEVER go back. Doctor asking for my medical history in a waiting area, nurses making disgusting comments about not wanting to deal with serious emergency situations, bare minimum done for me with no conclusions…so many things were just awful.
Overall a good experience. Had an issue of not receiving my treatments oin time and was ignored by Nurse when asking. This was only one shift, a busy shift.
In contrast to that day, the prior day, many of the staff went above and beyond, even calling for help from other departments.
This visit was a nightmare from the start. 35 hours in ER before getting a room. Then put on covid floor when I did not have covid. Then security comes in my room in middle of the night to tell me my car was illegally parked. First of all …
I can’t say enough to express how wonderful the nurse who assisted my Dr. Was. Her kindness and communication made a scary time so much better. I can’t thank her enough.My Dr. Was amazing completely professional and I knew I was in skilled hands.
From start to finish all the staff that took care of my husband was caring explained things and showed a genuine care of his knee procedure. Highly recommended
The greeter who met me at the door was awesome (not security) she made me feel welcome and directed me to where I needed to go. The PET/CT staff were caring and very educational with my questions
Everyone at the hospital were so professional, yet seem to really be concerned with my well being. In fact I was thrilled that I asked all parties involved with my stay that I have no room left on my red heart pillow for signatures. Thank you all from the bottom of my heart ❤️ Bob
Worst ancillary/nursing staff I ever experienced in 60 yrs.
The nursing staff was contemptuous, abusive, and dismissive.
They tried to put me out to the curb 2 days after hip replacement even unable to …
I would have given you a higher rating but due to the lack of information not let know that I could have drink water before my procedure which would allowed my veins to be hydrated and not cause me to suffer pain and discomfort for my IV
I trully appreciated everyone on staff that took wonderful care of me Dr. Stiles is a Awesome and Amazing Doctor she treated me with great care and All the nurses on staff was excellent l have already shared my experience with others and …
Pre Op documents contained erroneous information. Arrival
Intake & the procedure recovery team fine!Post op discharge instructions were erroneous and confusing. …
I think this hospital is one of the worst in Florida. People come to the hospital because they are sick and are treated worse thank wild animals. You sit in pain for hours in the Er before seen by a doctor. When you finally gets a room …
Staff was great. Everyone was helpful and attentive. I had a revision knee surgery and it was my fourth surgery in 4 months but my 1st surgery at this hospital and this hospital was definitely superior to the 2 others
When I arrived the receptionist greeted me in a very friendly manner. The doctor came out and took me back to discuss my MRI. She was terrific and very thorough. it was a pleasure going to this office.
From ENTRY to EXIT, security, clerical, housekeeping, Staff Nurses, Nutrition, Transportation, Radiology, Preop, Recovery, Doctors, Nurses and everyone whom I have not identified their performance was ABSOLUTELY AMAZING. Except for a …
Most inefficient hospital. In the ten yesrs I was treated at JfK it has gone down, down, down. Too bad it still carries the name JFK that hada great reputation.
The care I received for my short stay was marvelous
I was there for hip replacement surgery
The nursing staff was wonderful. They were understaffed but still managed very …
My surgery went well thank to God and the doctors in nurses, after my recovering now I’m in the floor morning shift are great but nights shift are bad they put the screen to sleep the one to see the names and the numbers to call click the …
My experience in having an endoscope done at JFK was superb. The greeter was very pleasant and upbeat. Dr. Olowe and those who assisted him and the recovery room staff gave clear and concise information and they were patient, caring, and attentive. I am most grateful for the positive experience.
Everyone I encountered during my visit was exceptionally nice, from the first person that greeted me, through the nurses and technicians. That was very positive, but the appearance of the facility needs improvement.
The nursing staff on 2 North went above and beyond to get my mother back from what was a serious gallstone induced cluster of problems. Grateful to the doctors, PCA’s and to all who gave so generously of themselves in the pursuit of her recovery. Excellent and dedicated staff, well resourced hospital.
Some of the staff was very helpful during my stay but then I was lead to believe I would be given more education and information if I stayed overnight. I was not given the proper education for my diagnosis and it felt like they rushed me to …
Overall, I got treated well. There was only one nurse who i was not happy with at all. The last day I was there I had a nurse who honestly, I don’t feel she should have been in the care of others. She was extremely curt and not very …
Our father had surgery there, the staff was really amazing! From the beginning almost to the ending.. The caseworker was the only issue. Our doctors office set all the after care up but the hospital sent their own people which caused a lot of confusion in the beginning after he left the hospital.
The hospital has many fine and dedicated doctors and staff which treat you very well but there is a major flaw in the system. I arrived by ambulance at 9:30 in the morning, by 12:00 it was determined that I would be admitted – from then I …
June 14,2022, My Father was in a terrible accident. We get to the hospital @6:45pm. He was taken back to a room and there was only 2 nurses waiting on all those people that were there. My father had blood all over from the glass, he hurt …
Terrific personnel all doing quite well given the overcrowding and understaffed situation in the ER.
While waiting 12+ hours to get a room in the hospital for a procedure the next …
Great experience after a stress lab indicated possible abnormality in which the physician and staff were able to ensure that there no blockages. I was placed in a twilight stage and given local anesthesia for a radial catheter and given …
Nurses were great from ER to on the floor. ER Doctor was very kind and understanding. Admitting doctor (in the ER and the doctor who would treat me on the floor after being admitted) was rude and condescending and dismissive. Definitely …
It was my first time being hospitalized, never got sick, but we never have to say never; I it some treatments, The Doctor, she was great, the nurses were also fine. I was very happy, I was treated wonderful. Although I heard lots of bad …
I moved from New York and had to change cardiologist. Unfortunately, I needed a triple bypass surgery. Besides the surgeon being fantastic, the nursing care was exceptional. The nurses took care of me before and after the surgery until I was released to go home. They really cared. I recommend this hospital to everyone.
My mom was admitted to the hospital very late on a Wednesday and was discharged Saturday evening. She had exceptional care! Every single person, nurse, assistant, doctor, etc., were so kind and made her scary experience more bearable. She …
I recently had a surgery in JFK Hospital. The doctors, nurses, and hospital staff from JFK Hospital are my true angels and they give me a new life. During my stay in JFK Hospital, I received so much love and professional care from the …
They don’t even deserve a star I should leave a tombstone. JFK HOSPITAL KILLED MY MOM. From minor gallbladder surgery. They sent her home to die. For whatever reason this surgeon didn’t properly seal her ducts. She had a bio leak went …
Really was a pleasant experience. You can tell they do these procedures all day but they still make sure each person is cared for and comfortable. Anthony and the male nurse leader (can’t remember his name) we’re great. They were personable …
Overall, from the Pre Surgery visit until the surgery was completed, every single person I interfaced with was outstanding! Everyone had a very pleasant attitude and were focused on helping me in anyway they could. The entire staff …
I am a nurse for 40 years. I was highly impressed, with the nursing staff. They were kind, knowledgeable, efficient and caring. This was my first visit to JFK. I refused to go to Delray Medical Center due to a horrible experience on …
I have been to JFK Emergency 3 times in the last 5 months and each time I couldn’t be happier with the level of care and efficiency of service. Thank you JFK Hospital!
My stay could be better my nurses CNA kitchen staff were all great they made me comfortable this is my second stay I stayed here in 2016 keep up the good work
Im currently here at jfk hospital I have been in this room since 5 pm. The photo u see is the previous patient. The transportation guy that brought me up made complaints that the room wasn’t even cleaned before me. I came in for …
Jennifer M. In surgical waiting was such a great help to me on a very difficult day. She knew just what to say & how to say it. I’m glad she was there for me.
Jennifer M in the surgical waiting room made me feel at ease and walked me thru my mom procedure with a caring attitude and I would highly recommend JFK because of her
The resident that did surgery on me in my room. That was very painful. The surgical staff agreed with me that he should have never performed this in my room and should have put me under before cutting me. …
Worst experience of my entire life…. Staff was so rude. They tried giving me morphine without getting any medical history on me. I cannot have morphine or I could die. They forgot about me and I was in the waiting room for over 6 hours. Unbelievable
Great Experience, thanks so much to all the employees at this hospital from administration to the nurses and Doctors you made my first procedure ever an unforgettable experience people do care here.
My father was discharge today .The nurse Renata and PCA Gina was so sweet and made us.feel comfortables during the stay also Dr Elpedes took the time to explain all our questions
Thank you
I was on a gurney for 30 hour in the ER They are short staffed and the nurses-are asked to take care of too many patients in the ER.
It was a horrible experience. I would not ever recommend JFK to anyone.
Jennifer M in the surgical waiting room was amazing. Compassionate and friendly with people during a stressful time. #greatcustomerservice #peoplemakethedifference
Very understaffed,was stuck in ER for almost 24 hours in the waiting room and a exam room which was freezing. I was in for a possible aneurysm ordered there by my Doctor to be seen by neurologist and did not see one for 2days!
Jennifer M. In surgical waiting room is fantastic. Kept me up to date of all going on with my husband. She has a wonderful personality. Perfect for this position with JKK. …
Ms Jennifer in the surgery waiting room second floor was so wonderful and helpful she was a real pleasure to have in my time of need wish there were more of her in all the hospitals in America just a beautiful spirit ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
I am a person who has a strong dislike for hospitals and even going to the Dr. but the whole entire staff made breaking my arm as pleasurable as possible. Thank you all for your amazing treatment.
There was not one person who entered my room or were any part of my care, including transportation around the hospital that was not nice and professional. A truly well run facility with quality individuals.
Very courteous professional and all around accommodating to needs made the hospital experience much more bearable than the usual experience I will choose JFK Hospital over any other in the area for my medical needs wants and cares
Without the help of the countless people and amazing teams at JFK Hospital, I wouldn’t have made it through my emergency surgery.
Grateful and Blessed! Thank you.
I was scheduled for a Monday ablation and did Friday Pre Op Testing. I had already paid for the procedure. No one on Friday mentioned any issue with the Doctor’s office not returning calls for Insurance coding issues. So on Monday I sat in the lobby for an hour waiting for this, which never happened and the procedure was cancelled
Very happy with the care my wife was recently provided with while at JFK. The staff were professional and courteous at all times. We could not have asked for better care
Jennifer in the surgical waiting room is fantastic! Her positivity shines through every day and patients and families love her. She is a true asset to JFK.
If you pay attention when you go. You can tell they are disorganized and not an ideal place to go for the best health care. I do not recommend. Are the people working there smart? Yes, but the hospital is not run properly.
Refreshingly kind, courteous, and professional staff. Best interaction I’ve had with the medical profession in years. The process from admission to discharge was a pleasure.
The doctors and nurses were wonderful, caring and helpful. My negative issues are that the hospital is understaffed and don’t have enough help to give the patients the time that they need.
My brother is currently in this hospital in room 3136. He spent almost 20 hours in your emergency room with chest pain and having trouble breathing under respiratory distress. Now he’s being told by a nurse that he has tuberculosis. Which …
Jennifer M is amazing and very comforting during our very stressful time with our loved one having surgery! Her uplifting personality made our wait so much better!
No Obgyn in emergency room , drs did a horrible job with testing for my children and told me that they weee fine even though they were having trouble breathing and other extreme symptoms. I was in a lot of pain and peeing blood . The drs said it was normal 😪 …
My experience @ JFK was awesome, I enjoyed every moment of my time spent @JFK, everyone was so nice it’s like being with Family, thanks again JFK for a wonderful experience. I’m 60 years old and never had a major surgery before and was fearful but the Doctors 🥼 and staff at JFK were true professionals, thanks for a job well done 👍🏼 …
Hospital is great. Dr that you have to have as care dr (not your specialist) the ones that come in a check you daily leave a lot to desire. I call them dr quack and his ducklings. Dr quack stands around with his hands in his pockets or …
Chris in the pre surgery area was calming helpful kind and reassuring during our pre surgery experience at jfk. Jennifer in the surgery waiting room was delightful and helpful and went out of her way to help me. Thanks so much to both …
The Pre-Op and Post op was very good. The recovery at home was awful, headache and throwing up, it felt like I was given a cheap anesthesia. The hospital NEVER call to follow up on me, up until this day, I still have my stiches. It was …
I had a great experience there getting my labs drawn in the outpatient setting. Everyone was kind, friendly and efficient. Way to knock it out of the park JFK!
Amazing experience with my grandmother, who could not have asked for better care during her stay at JFK. Everyone from the physicians, to the nursing staff, to the housekeeping staff was incredible. 5-stars!
Jennifer M was the excellent in the Surgical waiting room of JFK hospital. Offered us free coffee, water, snacks, etc . We were here around 3 hours and time flew.
My sister in law had the best experience this past week with the staff at JFK. Everyone was kind and professional. The entire process was exceptional. Thank you, JFK staff.
This is the worst experience I have ever had at a hospital in my 66 years of life!!!! Let me also say I have been a nurse since 1996 & have never been treated as badly as I was in your hospital!!!! I don’t know if I have enough room to …
Jennifer M. In surgical waiting room is amazing!! Incredibly kind and well- informed. She brought a smile to our faces during a stressful time. Thank you Jennifer!
Jennifer M in the surgical waiting room was amazing made the time there so much better! My dad and I really enjoyed her and our experience at this hospital.
I received services from the Wound Care Center from 10/4 – 25/22. I had 3 appointments. I was always taken on my appointed time, if not earlier. I felt I received excellent care and would like to commend Juan Sardina DPM.MS, Gleida Pulido RN and Sariata Alaba Oluwo RN,WCC for their care.
4 days in the facility, saw a doctor for maybe 3 minutes, did numerous tests, never gave me results or a diagnosis, was supposed to be referred to a specialist, waited 2 days and found out the floor Dr. never made the referral and then she …
No Patient Advocates, No Clear way of alerting senior staff of what I observed. Er Dept, CT dept, triage area The BEST in the field. In pt floors. Know your RIGHTS as a pt. Many times attempted to contact someone with concerns I witnessed to no avail.
Everything was great
Until discharge came. I was hoping to go home as soon
I live about 2 hours from hospital . That date on Dec. 16th came change on shift …
Had cellulitis severe pain & swelling. Was seen, diagnosed and meds administered quicker than the registration. Super efficient and professional. Most importantly they were correct. Renews my faith in ER.
Best staff! I really appreciate a nurse named, Renata! She went above & beyond taking care of my 99 yr old grandfather! Special thanks, to all the staff as well!
Jennifer in the Surgical Recovery room was so AWESOME! She made all the guests in waiting room feel welcomed and she kept us entrained and laughing which does lighten the stressful mood of waiting for your loved ones to get out of surgery.
I, was left on the stretcher for the longest with out a blanket or pillow. The nurse that tried too start my IV was unable too get it. She told me that she was coming back to clean up and get the blood from my hand which she didn’t do. So …
Got here at 430am with my mother with possible stroke and they ran tests which came out clear and then they said she was gonna be admitted but 6 hrs later still waiting. No nurse checking in and staff at desk constantly talking about their personal issues. So unprofessional! First and last time at this place.
Is the worst experience in my life mri guy the nurse the doctor don’t even show up there just few of nurse and pca that are great but not all. The nurse has to call the doctor to see if I can be discharge like really the result were fine …
The medical personnel were fine. Getting a ride home on a Friday night after 8:00pm was awful. No taxis would come and finally after trying every taxi # given to and after calling friends etc. A wonderful security guard called an UBER from …
So far, we’re over 24 hours of NOT FEEDING a 95yo woman because the GI doctor assigned was going to do a procedure YESTERDAY MORNING and then vanished. I’m no Karen, but surely there’s more than one GI doctor affiliated with this place! …
My nurse, Sariata RN, from the JFK Wound Care Center has done a fantastic job and is very encouraging in dealing with with a wound that occurred several months ago. We’ve gotten to the point where the size of the wound has gotten to about half of it’s largest size.
I have to give a 1 star and that goes to whomever is the receiving nurse that takes your vitals in the E.R. I came in with excruciating pain and the male nurse that took me to the back was absolutely disrespectful and rude. Began mimicking …
It’s difficult to be generous with stars when the physician caring for me became indignant when a family member pointed out the errors the hospitalist made in recording my medical history, or writing a physical exam that did not reflect …
Jennifer M in surgical waiting room was amazing! She made the wait so seamless and easy. She truly is the spirit you want to encounter in the situation of the waiting room.
Most times myself or my fiancé have needed help urgently, JFK has been wonderful. Wait times vary, and some of the doctors are judge mental and rude, but I got a stomach bug and Dr. Harris was wonderful. I HATE needles and they got me on …
From the emergency room through my 3 day-stay in the hospital on the cardiac floor for Afib and exteme anemia, the staff was caring, professional, knowledgeable and considerate. Nurses Josephine and Johanna were exemplary and patiently answered my many questions since this was all new to me.
I’m 41 years of age i used to be in perfect health. I’m at this JFK hospital as I type this Post. I’ve been on a decline ever since my second shot of the moderna covid vaccine. But for the past two weeks I cannot function! …
Nurses and Nurses Assistants are overworked with number of Patients to provide care for.
Attending Doctors were many, although Doctors and Associates from same Doctor …
Wow. I started writing a long paragraph about my experience at both the JFK Hospital and my experience one week earlier at the Boynton Beach location and erased it. Here I go. I ended up seeing the same dopy doctor (Patrick Davison), …
the nurses were fine but the noise from the big trucks parked outside from 12-2 AM was horrible. I could not sleep and had to put earpods in my ears just to get some rest. I also don’t understand why the nurses had to put information on …
Jennifer Morales in the surgical waiting room took incredible care of us! She brought such a positive energy to us in a stressful situation of waiting for a loved one to come out of surgery and helped us with everything we needed.
My experience was in the ER. They don’t even deserve the 1star. If you have no available beds and are completely full then you shouldn’t tell patients who are severely sick and elderly that you’re going to admit them and take their money, …
Outstanding medical and nursing care all the way from ER, to ICU, to inpatient psychiatric care. I was so impressed by everyone’s friendly and caring ways! I am an RN and I haven’t seen this high level of acute care in many years. Thank you so much to everyone at JFKMC!
Absolutely atrocious, disheartening, and painfully bad experience in the ER at 6:00 PM on a Monday. Total of 3.5 hours after passing through triage and pulling blood for labs sitting in extremely crowded “sub way” waiting room areas with an …
My mom got a heart valve replacement and all the team were very kind with her and with me & my family. Surgery was a total success, my gratitudes to Dr Noris and his surgical team and Ms Marisol , Ms Jennifer M from the waiting room.
I hope to never step foot in this hospital…nurse was very rude didn’t even introduce herself, she would come in the room as if I’m invisible just did whatever she was doing and leave. Never again. I was suffering from migraine I ask her to stop turning on the lights she didn’t care one bit.
Zachary RN in the ER should be terminated for his poor performance and lack of empathy or compassion for his patient. My neighbors were horrified to learn that I had been taken to this hospital. They offered to come get me and take me to Good Sam.
Took my daughter to the ER because she hurt her hand at work and wanted to make sure it wasn’t broken. We both felt that this was the best ER visit we ever had. She was called in pretty quickly. I wish I had everyone’s name that saw her …
Amazing staff! Everyone from the person who made my appointment to the people in the hallway were so kind. Amazing experience for my first mammogram. So glad I went here.
I have had two visits to JFK Hospital recently. The first for a Cardiac Ablation and the recent for a Pacemaker to be inserted. Both visits were excellent. The care and attention was first rate.
JFK parking lot is no picnic, but when I entered the Rothman Building the check in process was very smooth and simple. The
tech that did my echo cardiogram was pleasant and professional, all anyone could ask for.
JFK is a wonderful hospital. The staff is lovely and very helpful.
I just don’t understsnd why there is always a lond wait time if you have a scheduled appointment. …
Jennifer Morales is wonderful ( cath and surgical patient liaison)
All the nurses on third floor are so attentive, pleasant and helpful.
I have lived in South Florida for many many years and I have found that JFK is …
The staff were quick and responsive to my care Carlene in msicu sophia Elizabeth and especially Elaine on 2sw awesome awesome Elaine really help me when I was at my lowest. ,however, on discharge . Pam the case manager drop the ball …
Jennifer M In surgical waiting was amazing. She is so caring and greeted each person as they entered with warmth and a smile. She made waiting for the news go quickly and put everyone at ease.
Where do I begin to describe the pathetic patient care received at JFK & the reason we walked out? My husband had a minor stroke.
1. We were kept in the emergency room for six (6) hours waiting for a bed to be …
Went in last Friday at 6:15 pm with a cardiac episode. High resting heart rate. Waited in the ER waiting room for over an hour with chest pain, dizziness and my HR. Went outside to call 911 to be taken to another hospital, but finally was …
It was absolutely the worst hospital I’ve ever been in in my life. The doctors who I didn’t see that often were adequate, however the support staff was terrible. Very rarely. Would anybody respond when I hit the call button. The nurses …
Well my mom have had three thoracentesis done here. The first two were fine. The third one, they told me she was fine and we were good to go. We left the hospital at 1230. Almost four hrs from the time we left the Dr called and said he got …
I waited 13 hours in the emergency room for a bed on my second nurse wasn’t attentive It’s time for me to take my phone to Andy emergency room this about to send me all those hours. I was there I’m diabetic. My second nurse and I really …
My visit at JFK Medical Center was extremely long. I was there for almost seven (7) hours. I came in for severe pain in my elbow and all everyone kept asking me is if I fell. There were no bruises or scraps to indicate a fall. I believe …
Nurse was friendly and nice same with the doctor. I fainted at a store so they took me to the ER Im 14 wks pregnant and they were going to do an X-Ray when I didnt need it. Thank God Dr.Hammad said to not do it. …
My post wasn’t completed….
The pain meds were not given except by request of patient, it often took an hour to get a nurse in, to talk about medication, followed by another hour to …
Today has been a very Rough for me and our family knowing our father Wilfredo R was admitted to hospital. Jennifer M at the front waiting room was so kind to me and my family she as very attentive and her hospitality was amazing she …
What an experience. I sat in the emergency room with chest pains for over an hour before I was even triaged then waiting to be admitted for said chest pains and watched at least 5 people that came after me go to their rooms. I finally get …
This hospital has outstanding customer care!! Every single person that we encountered was so kind, some would find us roaming the halls because we were lost and would show us where to go on their lunch break! I cannot say enough about the …
There are staffing and communication shortages (issues) since JFK changed to HCA. Examples: I had to wait for over an hour for a procedure due to staff shortages and, when I was sent a text and email asking me to contact them for a follow …
Most of the Nurses, PCAs,Cleaning crew, Dietitian dept really do care. Feel like I’m not being heard adequately about my own health, as if I’m being overlooked by top physicians though. If you think you have a womens health issue, don’t …
The nurses and entire team members who assisted me before surgery were very kind and explained everything they were doing to me. It was Awesome!!! Dr. Ashry is an Excellent & Awesome doctor, glad my Primary Dr. Ira Brassloff referred me to him!!!
Worst hospital ever not even a dog I would trust there I may be wrong but everyone I know that ever went here has died or was better of going to another hospital. I even had a family member there & they needed assistance & I went to the …
I went to JFK for cancer radiation treatment. Everyone I delt with was wonderful – nurses, doctors, technicians. No one wants to go to the hospital but if given the choice again, I would pick JFK. They took good care of me.
This is the worst hospital i have ever been a patient in. ICU handled things very well but after being transferred out of that unit the quality of care went rapidly downhill. I never received my dinner tonight because for some reason they …
Unfortunately I got so disappointed with the care I received from JFK hospital, they didn’t care for me, no communication, no specialist bust, just every morning their team members showed up for a minute or two, and hospital doctor for a …
The beds had no matress because I could not say that was a matress. You sunk in th middle, felt metal bars & had a incline which was tough getting out of bed. Especially when you had IVs & very weak & sick. …
Pre op RN did not use the surgical text to inform family of my progress. HIGHLY disappointed and family VERY concern the entire time. Post op RN spent her time complaining of being there and taking care of another patient other than …
My experience at JFK was the worst of any of the five hospitals I’ve been in over the past 25 years (2 of them multiple times). Ten minutes after I entered the emergency room (as per doctor’s orders after weeks of shortness of breath) I had …
I was in for an outpatient procedure (AV Fistula) where i had surgery and left the same day. The process before was fine with finding the location staff was friendly directing me. My only issue was in recovery. The nurse in recovery was the …
The surgical center was very clean! The staff in the center were all very welcoming, friendly, knowledgeable, and made me feel very comfortable. There are many doctors that do surgical procedures there of all kinds. The Orthopedic Center practice is trusted in my opinion
I cant complain for the professional care as far as the Drs and some of the nurses that provided my son care. There was this nurse leader by the name of Yvette (3rd fl North). She even took a nose swab from my son very unprofessional she …
Fellow HCA employee here. Mother in law had a major surgical procedure and is admitted at JFK main. Jennifer Morales in the Surgical waiting room is amazing with her excellent communication between the recovery room and us as we waited. She …
The receipt of records such as blood work to the hospital fax number needs to be more organized on the hospital end sharing to the technicians and interested personnel. …
All the people with whom I dealt were very caring and friendly. As soon as I buzzed for help, someone showed up. Unfortunately, when they moved me to step down, for some reason the same bed didn’t work when I tried to buzz or move it up …
I was impressed with their thoroughness and knowledge. I had a great surgeon and attending nursing staff.. My only problem was expecting outpatient surgery first at 3:30, then moved back to 4:45, but still told to arrive at 2. I waited in …
I had an excellent experience. I was there overnight for a sleep study because of complex sleep apnea. Lisa was the person in charge & her care & concern for my comfort & wellbeing was outstanding. It was almost as if I were sleeping in my own bed at home.
Went to the er twice last month, the second time I had a great team take care of me and get me out with the Help of God, safe and sound. No one was sure of what I had and so i was placed in isolation, but everyone still took great care of …
I can only say that I have never seen a more efficiently run hospital. There wasn’t a time when either myself or my family were kept informed throughout my procedure. Even the discharge went smoothly. Update- I have now had my second knee …
The doctors and nurses were great, compassionate, and knowledgeable. My concern was the wait time after the preliminary procedures and test were completed. I arrived at the hospital around 5:30 and did not leave until approximately 9:30.
Where to start? Upon arrival for scheduled surgery I had an asthma attack due to some scent in the whole registry area. The staff there was very good but had trouble breathing until I got into pre-op. …
I can’t say enough good things about the nursing staff in the neuro-orthopedic unit, especially Laurie and Afrah.
The only problems I had during my stay were with discharge planning. They were …
Travis the paramedic & Chris did an amazing job of consoling my daughter while drawing her blood, & bringing her a bear. Daisy was great.At admittance, I did have to ask to have my 7 y/o daughter, who was having chest pains, expedited. I …
It was a great and awesome experience they treated my mom very very well and was very considerate and catered to all her needs. Especially the nurse doctor for internal medicine for Cardiology doctors. She was very polite good to my mother and very professional.
I was treated very well by everyone on the staff. Nurses Jennifer, Island, pretty blond girl (can’t remember her name) all great. Dr. Song was amazing! Drs. Goldsztajn, Ortega and Candance were attentive and informative. Hector in …
It’s so unfortunately that if you don’t have a family member to advocate for you than you are left ignored because you don’t speak English . People get admitted with hopes to not return. Not just to get stabilized and release with the …
The hospital is clean and everyone is caring and helpful. The physicians and nurses are incredibly kind. The staff at JFK has always taken great care of my loved ones. Thank you for all that you do.
Went in for pain and swelling in my right calf. Nurse practitioner and doctor were prompt and very professional. After doing an ultrasound they described what they found, printed me out the report and referred me to an orthopedic doctor on the JFK campus whom I saw yesterday and who is treating me. The doctor was great too.
I received prompt attention when I arrived. The doctors, nurses, and other medical technicians were friendly and engaging. Everyone did a great job of explaining my diagnosis and treatment plan.
The staff was amazing. Larissa, the prep nurse was as kind and proficient as we could ask. Kate, the OR nurse was extremely informative. I forget the name of the anesthesia nurse, but, she too was top of the line.
These women and men there are exceptional. I was treated promptly and responsibly amidst the other trauma patients they were receiving/caring for every few minutes. Fine examples of real heroes in this country.
I haven’t needed a hospital before, but when I did JFK did not fall short in service and health care. The entire process and everyone who attended me was very welcoming and knowledgeable. I’m not saying I wouldn’t come here again, but I’m …
Jennifer M. Surgical room has been very professional, caring and informative. Has made me feel at ease. She has a wonderful attitude. Thank you for having such a compassionate staff member.
I honestly do not know how this hospital got a 4.0 review. Came through the ER for possible issues with my heart, got admitted, and still don’t know what’s wrong with me. The nurses were alright, the doctor on staff never came in(don’t know …
The ER physician, Doctor Black, was the epitome of a doctor of emergency medicine. The other staff were helpful and polite.
The only major glitch in service was that an ultrasound was required and JFK …
Amazing experience from administration to medical staff (pre-op, OR, post op and 3 south) to an outstanding cardiac/surgery/ anesthesia team with superb knowledge and skills. But Above all kindness. …
My special needs sister, who also has colorectal cancer, was brought to this hospital TWICE…and that will be the LAST time. While the attending nurses were very good, the administration and doctors are sub-par. They could not coordinate …
Jennifer M surgical waiting was amazing. She made us feel welcomed and very accommodating to our questions and concerns. The world needs more Jennifer M’s. …
Having your employees call while still in the room recovering from surgery for payment is unacceptable, do better for your employees. You’re putting your employees in tough situations and it’s not right. Send a bill or have them visit upon discharge if you need the money that bad. The Nurses and Doctors I had were awesome!
JFK is a fantastic hospital. They have always taken great care of my loved ones. It’s always clean and everyone is helpful. If you ever need a hospital, search no further. Thank you to the incredible staff for all that you do.
The physicians and nurses at JFK took excellent care of my daughter. Everyone was informative, caring, and patient. Everyone from the security staff to the cleaning crew, we’re friendly and kind. Thank you to the staff for going above and beyond. You are my hospital of choice!
All of the staff that I interacted with were knowledgable, professional, and caring. They made sure that any of my needs were met. The only problem I had was with communications between the doctors and nurses as to when I would be released. …
My dad received such excellent care from many corners. I want to mention a few people who made a difference during his stay. His nurses Gladys and April were compassionate, on top of his needs and extremely caring. He would be on the verge …
I was taken care of very well during my stay. The nursing staff saw to it that my requests for a medication that the doctor did not prescribe was taken care of in a timely manner. The food was very good and was prepared very well. All in all my experience at HCA Florida JFK Hospital was better than I expected.
The emergency service was good but after they took me to the floor everything was horrible, the treatment by the nurses and head nurses was very bad, racist people, they did not offer information or support in a good way, bad looks, in no …
I ended up there after a nasty tumble. The doctor didn’t have any bed manners. He never even examined me. I was in excruciating pain and they wanted to give me Tylenol then just gave me a prescription. I had blood on my legs, elbows and …
7 days after my colonoscopy I still don’t know the results of the biopsy yet.
Everyone was very nice, provided warm sheets as I waited. This brings me to my main complaint. A “3 hour procedure” turned into a 5 hour procedure because they …
I’ve been in the surgical waiting room for several hours today while my mom had shoulder surgery. Jennifer M who was here the entire time went above and beyond to make sure I knew my mom’s status and made sure I was well informed. On an …
Jennifer M in surgical waiting room is a very helpful worker. She kept me informed of my daughters progress for her surgery and recovery. If you looked like your were down she came over to give you comfort. Kudos to Jennifer M.
My husband had outpatient surgery today. The surgery team was wonderful but I have to give a shout out to Jennifer the OR secretary was phenomenal! She made everyone feel welcome and taken care of!
I was in the hospital for 3 days. First in the emergency room then 2 patient rooms. After spending most of the day in ER I was transferred to a double occupancy room. The room was occupied and my side was not ready. I had to wait outside …
Recently, I had a cardiac emergency and was taken to the Emergency Department at HC Florida JFK Hospital. From the moment I was wheeled in to the ED and was triaged, to the moment I was able to walk out from the Discharge Lounge, I was …
There are so many people to thank, they are all from the Cardiac ICU under Dr. Bali. This would be an extremely long review if I were to mention everyone by name. My husband was a patient in the cardiac ICU for over 48 days. Every single …
I was very pleasantly surprised. Our recent experience was great. Everyone was extremely friendly, knowledgeable, and very helpful. I felt that the entire process from checking in to checking out was a well oiled machine. The entire …
No hospital visit is enjoyable but a hospital has an opportunity to provide quality care, a clean environment and feel like your voice is heard. Unfortunately at JFK, I did not experience most of this. We did have a good experience during …
Great experience with the Barriatric culinary class. Awesome recipes, instructions very clear and all of the staff here are amazing: very caring and passionate about their work. I always feel welcome when I come into the Barriatric office …
In this last visit we experienced the same exact problem that happen in my family member’s prior visit to JFK. Both times he entered through the emergency room and was then admitted to the hospital. …
From the initial interaction (pre-op registration) throughout the procedure, recovery, and discharge, everyone I interacted with was pleasant and professional. The facility was clean and seemed very well maintained. Overall a very pleasant experience and I wouldn’t hesitate to utilize JFK Medical Center in Lake Worth, Fl. again.
During my stay I had two procedures – a cardio-ablation and a cardio-version. The doctors and nurses I encountered were outstanding! The facility was well cared for and the food & selections were more than acceptable, especially giving …
I had a back surgery on 1/10_2022. They were awesome. The whole staff was friendly and welcoming. The took care of all my needs without having to ask. I was in alot of pain when I got there. They took care of it. I would remind everyone JFK to check it out. The reviews are misleading. That’s for listening.
Jennifer M. In the surgical waiting room was beyond amazing. She is a breath of fresh air and a huge positive aspect for the hospital and went above and beyond. …
I loved JFK Hospital. It was my first time there. Everyone was so nice and amazing from the time I walked in the door to pre-register, to the pre-op nurse, to everyone in the OR and recovery room. It didn’t stop once I went upstairs either. …
The nurse was so personable. She was fantastic! Because of her care my experience was a good one. I felt she understood how I was feeling and did her best to get me through it. I wish I could remember her name. The nurse is reason for the 5 stars.
Jennifer M. In the surgical waiting room. Jennifer M. Was born to do this! My other son is a special needs child who has been in at least 6 other hospitals in south Florida for surgery. This was our first time at JFK, and for my younger …
My entire surgical process was absolutely awesome! From the pre-op nurses that registered me and prepped me for what was to come, to the O.R. nurses who made me feel comfortable and at ease. After my surgery, the floor staff were kind and …
I have to give a special shout-out to Jennifer M in the surgical waiting area. Jennifer is so organized and quick to notify patients in the waiting area. She kept the space, even with so many people in the surgical waiting area, a quiet and …
I was seen immediately and cared for by a great group of professions from Dr. Abram to the nursing team and supporting ER staff. I was involved in a car crash and came to this hospital for the best care. I was well informed throughout my …
My recent 4 day stay at JFK medical center was excellent. I had lumbar spinal surgery with Dr A. The nurses were knowledgeable, pleasant and accommodating. The doctors and remaining staff were also great. It was a positive
My father had triple bypass surgery today at JFK. The staff in the surgery waiting area and ICU were exceptional. Jennifer Morales who runs the waiting area was kind and extremely patient. From passing out warm blankets to stocking the …
It was “The Best” hospital experience if you have to go. Short wait, experienced staff, great bedside manor. Doctor’s were thorough in their explanation of your issue. The follow up was also an unusual surprise. I received an email …
From the time I walked in til the time I walked out it was nothing, but love shown. Although all staff was good it was one that stood out and went above and beyond and her name is Clair on 4 south. She treated me as if I was one of her love …
The staff at JFK has always taken great care of my loved ones. The doctors are always thorough, kind, patient and knowledgeable. The nurses are caring, helpful and comforting …
my spouse process started In ER with a couple days admission and have to say 100% of staff, from the cleaning crews to the doctors were beyond wonderful! caring, compassuonate, attentive, knowledgeable. we had 100% confidence in everything …
Jennifer M. from the surgical waiting is extremely professional, warm, and provided great comfort to all families in the waiting room. My mother and I greatly appreciated all that she assisted us with! All staff that we interacted with have been delightful and the hospital patient room that my father was placed in is very clean!
Everyone was Absolutely Amazing. Everyone worked together, and consulted each other, and listened to me and CARED for me and just wrapped me up in Love and Care and understanding. I wouldn’t go Anywhere else! This was a family. Everyone …
I am a DON in Jacksonville fl and while I stayed here my experience was amazing! Everyone from the security up front to the Doctors I was cared by. They all were fast yet thorough. The nursing staff and PCAs were very polite and helpful. I …
Quality of care here was very impressive and surprising. Three standouts we’re Jennifer Morales in the Surgical Waiting Area. She treats you like family! During such a stressful time she is a calming force!! #2 is Dr Nores, our …
Went to JFK twice this month. First time the care was exceptional. This time I cannot say the same. I received very good care in the emergency room. However, when I got up to my room I was in there for half an hour before somebody came in …
I will have love to rate this experience a 5 because the registration process and the pre-op process were excellent. However, there were points at which the facility scored a 2 for me. First, the scheduling department failed to call, and …
Fortunately, we arrived at a time where there weren’t many people who were there to be seen. The only thing is they had to draw blood from my husband THREE times because someone wasn’t doing his/her job diligently. The lady who drew it the …
It was much different than I thought it would be.
Your staff was very helpful friendly
Professional. They made it easy for me, I had no worries going into surgery. …
Thank you for your efficiency and caring staff/ providers. We especially liked the TV screens which kept us up-to-date on progress, service, testing and future plans. These all helped to make my husband’s hospital stay more than just a tolerable experience.
JFK Hospital is world class. They have always taken extraordinary care of my loved ones. Everyone from the security greeter, to the cleaning team, to the nurses and physicians were amazing. The hospital was clean and everyone we came in …
At first very informative and you couldn’t ask for more caring attentive staff. Doctors nurses and the wonderful social worker. At the end of his stay my sons Doctors didn’t want to give me information. I never found out why. Overall I’ve …
My mom had this CNA whose name is Jodala she was very polite she introduced herself to me. My mom says she has the softest, sweetest kind voice you want to hear. My mom couldn’t get out of bed she made sure she was clean she did everything for my mom. She kept my mom bed clean and the room. My mom says she deserves the best.
I spent a few days in the cardiac unit. Everything from the registration to the emergency room to my room on 3 Central went smoothly. The doctors, nurses and support staff were awesome . Food service was wonderful. No one wants to be in …
My father has had to spend some time in this hospital due to 4 surgeries in 5 mouths. So I can say with utter confidence, we love the Nurses here!! They cared for him to the best of there abilities and beyond. The Doctors caring and knowledgeable. But the food will always S*^k!
My mother fell and was taken to JFK. Needless to say I’m not very happy with this hospital. First when I got there they didn’t where she was. Then she was in a hallway. Then they moved her to a room. Nurses in ER were great. Dr not so much. …
Jennifer M. Unit coordinator for surgical waiting area is a fantastic human being. She helped my family and me through a very stressful time. She is excellent at managing throughout for patients and families. On top of that, she is very …
I went in through ER and was admitted for surgery on the cervical spine. I must say I was treated exceptionally well by everyone from Dr’s right down to the food service workers. The nurses were very kind and attentive. I ended up being …
We would like to recognize a nurse that is the epitome of an outstanding nurse and should be considered and example of what a good nurse is. Nurse Jennifer M. in the Surgical Waiting area is by far the best and most caring nurse I have …
Discharge was not good. I waited all day with no information other than the fact that I was being discharged. The PT and OT were very good and consistent. Lots of menu choices.
The pre-operative handling and process was very good. Recovery was the WORST. Instructions were communicated but not followed. There is not enough staff to handle patient load.
If i could give zero stars i would. I visited jfk hospital 7/16/2022 around 1230pm. When i walked into the main entrance, by the ER entrance, i was met with a security officer named shondra (if that is her real name). I walked up to the …
As I’m sure is true with everyone, the concept of undergoing a surgical procedure causes emotional concern.
The doctor & staff at HCA Florida JFK Hospital fully addressed this issue and …
It seemed that this hospital is interested in getting their money rather than giving a good service. The doctor didn’t even checked me, and only made me wait 7 hours on a uncomfortable chair.
Hospital outstanding
Staff incredibly helpful
Only issue was no communication with family in waiting room while patient in …
My experience at wl hospital was very good, the treatment and attention of all the staff was excellent, from those who received me in the emergency to all the doctors and nurses in the room, they are spectacular and I congratulate them, I think they are the best team in the United States. Thanks for everything
Couldn’t have asked for a better experience. The nurses especially were very caring and responsive.
Processing was easy..
The wait was 3 hours in the gurney. The attendance was spectacular. The MD staff was above and beyond. Not including the wait, JFK would have 5 stars.
I would like to give a special thank you to Keisha Beaubrun. We all do surveys when it’s something bad this time it’s above normal. I had been sitting the ER for more than 4hrs. Keisha approached me asked had my information been taken. I …
The HCA FL JRK Hospital management and staff are efficient, effective and professional. In short, they exceeded my expectations. I have had over 25 surgeries at several hospitals in my life and classify my recent experience at this hospital as the “Best of the Best”. Colonel Hinson
No complaints at all. Very Professional staff with good manners and great service to the patients.
Jennifer M. In the surgical waiting room was bafflingly kind, stupendously prepared, and just doing her job with passion and vigor. ‘Twas greatly appreciated.
Absolute worst ER experience of my life. I will NEVER go back. Doctor asking for my medical history in a waiting area, nurses making disgusting comments about not wanting to deal with serious emergency situations, bare minimum done for me with no conclusions…so many things were just awful.
Overall a good experience. Had an issue of not receiving my treatments oin time and was ignored by Nurse when asking. This was only one shift, a busy shift.
In contrast to that day, the prior day, many of the staff went above and beyond, even calling for help from other departments.
This visit was a nightmare from the start. 35 hours in ER before getting a room. Then put on covid floor when I did not have covid. Then security comes in my room in middle of the night to tell me my car was illegally parked. First of all …
I can’t say enough to express how wonderful the nurse who assisted my Dr. Was. Her kindness and communication made a scary time so much better. I can’t thank her enough.My Dr. Was amazing completely professional and I knew I was in skilled hands.
The nurses on the Neurology inpatient unit are the best!! Without them patient care would fall apart. The food was excellent and well presented.
From start to finish all the staff that took care of my husband was caring explained things and showed a genuine care of his knee procedure. Highly recommended
The greeter who met me at the door was awesome (not security) she made me feel welcome and directed me to where I needed to go. The PET/CT staff were caring and very educational with my questions
Everyone at the hospital were so professional, yet seem to really be concerned with my well being. In fact I was thrilled that I asked all parties involved with my stay that I have no room left on my red heart pillow for signatures. Thank you all from the bottom of my heart ❤️ Bob
Worst ancillary/nursing staff I ever experienced in 60 yrs.
The nursing staff was contemptuous, abusive, and dismissive.
They tried to put me out to the curb 2 days after hip replacement even unable to …
I had a heart Cath and everything went smoothly. The technicians and Doctors were very friendly and informative.
I would have given you a higher rating but due to the lack of information not let know that I could have drink water before my procedure which would allowed my veins to be hydrated and not cause me to suffer pain and discomfort for my IV
I trully appreciated everyone on staff that took wonderful care of me Dr. Stiles is a Awesome and Amazing Doctor she treated me with great care and All the nurses on staff was excellent l have already shared my experience with others and …
Pre Op documents contained erroneous information. Arrival
Intake & the procedure recovery team fine!Post op discharge instructions were erroneous and confusing. …
I think this hospital is one of the worst in Florida. People come to the hospital because they are sick and are treated worse thank wild animals. You sit in pain for hours in the Er before seen by a doctor. When you finally gets a room …
Staff was great. Everyone was helpful and attentive. I had a revision knee surgery and it was my fourth surgery in 4 months but my 1st surgery at this hospital and this hospital was definitely superior to the 2 others
When I arrived the receptionist greeted me in a very friendly manner. The doctor came out and took me back to discuss my MRI. She was terrific and very thorough. it was a pleasure going to this office.
From ENTRY to EXIT, security, clerical, housekeeping, Staff Nurses, Nutrition, Transportation, Radiology, Preop, Recovery, Doctors, Nurses and everyone whom I have not identified their performance was ABSOLUTELY AMAZING. Except for a …
Most inefficient hospital. In the ten yesrs I was treated at JfK it has gone down, down, down. Too bad it still carries the name JFK that hada great reputation.
The care I received for my short stay was marvelous
I was there for hip replacement surgery
The nursing staff was wonderful. They were understaffed but still managed very …
I was seen and treated at ER in a timely manner and with care and respect by staff. Best experience I’ve had at a hospital.
My surgery went well thank to God and the doctors in nurses, after my recovering now I’m in the floor morning shift are great but nights shift are bad they put the screen to sleep the one to see the names and the numbers to call click the …
My experience in having an endoscope done at JFK was superb. The greeter was very pleasant and upbeat. Dr. Olowe and those who assisted him and the recovery room staff gave clear and concise information and they were patient, caring, and attentive. I am most grateful for the positive experience.
Everyone I encountered during my visit was exceptionally nice, from the first person that greeted me, through the nurses and technicians. That was very positive, but the appearance of the facility needs improvement.
The nursing staff on 2 North went above and beyond to get my mother back from what was a serious gallstone induced cluster of problems. Grateful to the doctors, PCA’s and to all who gave so generously of themselves in the pursuit of her recovery. Excellent and dedicated staff, well resourced hospital.
Some of the staff was very helpful during my stay but then I was lead to believe I would be given more education and information if I stayed overnight. I was not given the proper education for my diagnosis and it felt like they rushed me to …
Overall, I got treated well. There was only one nurse who i was not happy with at all. The last day I was there I had a nurse who honestly, I don’t feel she should have been in the care of others. She was extremely curt and not very …
Our father had surgery there, the staff was really amazing! From the beginning almost to the ending.. The caseworker was the only issue. Our doctors office set all the after care up but the hospital sent their own people which caused a lot of confusion in the beginning after he left the hospital.
Jennifer m was so great, she make us feel really calm while we were waiting for my moms heart surgery
The hospital has many fine and dedicated doctors and staff which treat you very well but there is a major flaw in the system. I arrived by ambulance at 9:30 in the morning, by 12:00 it was determined that I would be admitted – from then I …
June 14,2022, My Father was in a terrible accident. We get to the hospital @6:45pm. He was taken back to a room and there was only 2 nurses waiting on all those people that were there. My father had blood all over from the glass, he hurt …
My husband passed away May 17th at Hospice. The ICU doctors were fantastic. So caring and told us everything that was going on with him. …
Terrific personnel all doing quite well given the overcrowding and understaffed situation in the ER.
While waiting 12+ hours to get a room in the hospital for a procedure the next …
Great experience after a stress lab indicated possible abnormality in which the physician and staff were able to ensure that there no blockages. I was placed in a twilight stage and given local anesthesia for a radial catheter and given …
Nurses were great from ER to on the floor. ER Doctor was very kind and understanding. Admitting doctor (in the ER and the doctor who would treat me on the floor after being admitted) was rude and condescending and dismissive. Definitely …
It was my first time being hospitalized, never got sick, but we never have to say never; I it some treatments, The Doctor, she was great, the nurses were also fine. I was very happy, I was treated wonderful. Although I heard lots of bad …
I moved from New York and had to change cardiologist. Unfortunately, I needed a triple bypass surgery. Besides the surgeon being fantastic, the nursing care was exceptional. The nurses took care of me before and after the surgery until I was released to go home. They really cared. I recommend this hospital to everyone.
My mom was admitted to the hospital very late on a Wednesday and was discharged Saturday evening. She had exceptional care! Every single person, nurse, assistant, doctor, etc., were so kind and made her scary experience more bearable. She …
I recently had a surgery in JFK Hospital. The doctors, nurses, and hospital staff from JFK Hospital are my true angels and they give me a new life. During my stay in JFK Hospital, I received so much love and professional care from the …
They don’t even deserve a star I should leave a tombstone. JFK HOSPITAL KILLED MY MOM. From minor gallbladder surgery. They sent her home to die. For whatever reason this surgeon didn’t properly seal her ducts. She had a bio leak went …
Really was a pleasant experience. You can tell they do these procedures all day but they still make sure each person is cared for and comfortable. Anthony and the male nurse leader (can’t remember his name) we’re great. They were personable …
Overall, from the Pre Surgery visit until the surgery was completed, every single person I interfaced with was outstanding! Everyone had a very pleasant attitude and were focused on helping me in anyway they could. The entire staff …
I am a nurse for 40 years. I was highly impressed, with the nursing staff. They were kind, knowledgeable, efficient and caring. This was my first visit to JFK. I refused to go to Delray Medical Center due to a horrible experience on …
I have been to JFK Emergency 3 times in the last 5 months and each time I couldn’t be happier with the level of care and efficiency of service. Thank you JFK Hospital!
My stay could be better my nurses CNA kitchen staff were all great they made me comfortable this is my second stay I stayed here in 2016 keep up the good work
Im currently here at jfk hospital I have been in this room since 5 pm. The photo u see is the previous patient. The transportation guy that brought me up made complaints that the room wasn’t even cleaned before me. I came in for …
Jennifer M. In surgical waiting was such a great help to me on a very difficult day. She knew just what to say & how to say it. I’m glad she was there for me.
Jennifer M in the surgical waiting room made me feel at ease and walked me thru my mom procedure with a caring attitude and I would highly recommend JFK because of her
The resident that did surgery on me in my room. That was very painful. The surgical staff agreed with me that he should have never performed this in my room and should have put me under before cutting me. …
Worst experience of my entire life…. Staff was so rude. They tried giving me morphine without getting any medical history on me. I cannot have morphine or I could die. They forgot about me and I was in the waiting room for over 6 hours. Unbelievable
Great Experience, thanks so much to all the employees at this hospital from administration to the nurses and Doctors you made my first procedure ever an unforgettable experience people do care here.
My father was discharge today .The nurse Renata and PCA Gina was so sweet and made us.feel comfortables during the stay also Dr Elpedes took the time to explain all our questions
Thank you
I was on a gurney for 30 hour in the ER They are short staffed and the nurses-are asked to take care of too many patients in the ER.
It was a horrible experience. I would not ever recommend JFK to anyone.
Jeanetta from pacu an Jennifer M.from surgical waiting are amazing, caring, loving, strong you need more nurses like these two give them a good raise.
Jennifer M in the surgical waiting room was amazing. Compassionate and friendly with people during a stressful time. #greatcustomerservice #peoplemakethedifference
Very understaffed,was stuck in ER for almost 24 hours in the waiting room and a exam room which was freezing. I was in for a possible aneurysm ordered there by my Doctor to be seen by neurologist and did not see one for 2days!
Jennifer M. In surgical waiting room is fantastic. Kept me up to date of all going on with my husband. She has a wonderful personality. Perfect for this position with JKK. …
All were caring and helpful. Special kudos to Daryl my night nurse. She was especially helpful and caring. Highly recommend this hospital.
All the staff, drs, nurses were very professional, communicative, and kind. I was very pleased and grateful for the level of care I received.
Nurses great, Food either sent the wrong food or it was cold.
Treatment excellent. Glad 911 took me to JFK HOSPITAL.
Processing was excellent, the staff was professionally and caring. My nurse was exceptional through the intake and prep and exiting
Ms Jennifer in the surgery waiting room second floor was so wonderful and helpful she was a real pleasure to have in my time of need wish there were more of her in all the hospitals in America just a beautiful spirit ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
My wife was a patient, and received excellent care. The doctors, house keeping, and most especially the nurses were all tremendous!
I am a person who has a strong dislike for hospitals and even going to the Dr. but the whole entire staff made breaking my arm as pleasurable as possible. Thank you all for your amazing treatment.
There was not one person who entered my room or were any part of my care, including transportation around the hospital that was not nice and professional. A truly well run facility with quality individuals.
Comprehensive, caring, professional and confident nursing staff. Well taken care of. The doctors provided excellent clinical medical care.
Very courteous professional and all around accommodating to needs made the hospital experience much more bearable than the usual experience I will choose JFK Hospital over any other in the area for my medical needs wants and cares
Without the help of the countless people and amazing teams at JFK Hospital, I wouldn’t have made it through my emergency surgery.
Grateful and Blessed! Thank you.
I was scheduled for a Monday ablation and did Friday Pre Op Testing. I had already paid for the procedure. No one on Friday mentioned any issue with the Doctor’s office not returning calls for Insurance coding issues. So on Monday I sat in the lobby for an hour waiting for this, which never happened and the procedure was cancelled
Very happy with the care my wife was recently provided with while at JFK. The staff were professional and courteous at all times. We could not have asked for better care
Jennifer in the surgical waiting room is fantastic! Her positivity shines through every day and patients and families love her. She is a true asset to JFK.
If you pay attention when you go. You can tell they are disorganized and not an ideal place to go for the best health care. I do not recommend. Are the people working there smart? Yes, but the hospital is not run properly.
Jennifer M. In surgical waiting room was so extremely helpful. Found my daughter’s information and kept me informed. I was so happy to be with her.
Refreshingly kind, courteous, and professional staff. Best interaction I’ve had with the medical profession in years. The process from admission to discharge was a pleasure.
The doctors and nurses were wonderful, caring and helpful. My negative issues are that the hospital is understaffed and don’t have enough help to give the patients the time that they need.
My brother is currently in this hospital in room 3136. He spent almost 20 hours in your emergency room with chest pain and having trouble breathing under respiratory distress. Now he’s being told by a nurse that he has tuberculosis. Which …
Jennifer M is amazing and very comforting during our very stressful time with our loved one having surgery! Her uplifting personality made our wait so much better!
No Obgyn in emergency room , drs did a horrible job with testing for my children and told me that they weee fine even though they were having trouble breathing and other extreme symptoms. I was in a lot of pain and peeing blood . The drs said it was normal 😪 …
My experience @ JFK was awesome, I enjoyed every moment of my time spent @JFK, everyone was so nice it’s like being with Family, thanks again JFK for a wonderful experience. I’m 60 years old and never had a major surgery before and was fearful but the Doctors 🥼 and staff at JFK were true professionals, thanks for a job well done 👍🏼 …
Hospital is great. Dr that you have to have as care dr (not your specialist) the ones that come in a check you daily leave a lot to desire. I call them dr quack and his ducklings. Dr quack stands around with his hands in his pockets or …
Chris in the pre surgery area was calming helpful kind and reassuring during our pre surgery experience at jfk. Jennifer in the surgery waiting room was delightful and helpful and went out of her way to help me. Thanks so much to both …
The Pre-Op and Post op was very good. The recovery at home was awful, headache and throwing up, it felt like I was given a cheap anesthesia. The hospital NEVER call to follow up on me, up until this day, I still have my stiches. It was …
I had a great experience there getting my labs drawn in the outpatient setting. Everyone was kind, friendly and efficient. Way to knock it out of the park JFK!
Amazing experience with my grandmother, who could not have asked for better care during her stay at JFK. Everyone from the physicians, to the nursing staff, to the housekeeping staff was incredible. 5-stars!
Jennifer M was the excellent in the Surgical waiting room of JFK hospital. Offered us free coffee, water, snacks, etc . We were here around 3 hours and time flew.
My sister in law had the best experience this past week with the staff at JFK. Everyone was kind and professional. The entire process was exceptional. Thank you, JFK staff.
This is the worst experience I have ever had at a hospital in my 66 years of life!!!! Let me also say I have been a nurse since 1996 & have never been treated as badly as I was in your hospital!!!! I don’t know if I have enough room to …
Jennifer M. In surgical waiting room is amazing!! Incredibly kind and well- informed. She brought a smile to our faces during a stressful time. Thank you Jennifer!
Jennifer M in the surgical waiting room was amazing made the time there so much better! My dad and I really enjoyed her and our experience at this hospital.
I received services from the Wound Care Center from 10/4 – 25/22. I had 3 appointments. I was always taken on my appointed time, if not earlier. I felt I received excellent care and would like to commend Juan Sardina DPM.MS, Gleida Pulido RN and Sariata Alaba Oluwo RN,WCC for their care.
4 days in the facility, saw a doctor for maybe 3 minutes, did numerous tests, never gave me results or a diagnosis, was supposed to be referred to a specialist, waited 2 days and found out the floor Dr. never made the referral and then she …
No Patient Advocates, No Clear way of alerting senior staff of what I observed. Er Dept, CT dept, triage area The BEST in the field. In pt floors. Know your RIGHTS as a pt. Many times attempted to contact someone with concerns I witnessed to no avail.
Everything was great
Until discharge came. I was hoping to go home as soon
I live about 2 hours from hospital . That date on Dec. 16th came change on shift …
Had cellulitis severe pain & swelling. Was seen, diagnosed and meds administered quicker than the registration. Super efficient and professional. Most importantly they were correct. Renews my faith in ER.
Best staff! I really appreciate a nurse named, Renata! She went above & beyond taking care of my 99 yr old grandfather! Special thanks, to all the staff as well!
Jennifer in the Surgical Recovery room was so AWESOME! She made all the guests in waiting room feel welcomed and she kept us entrained and laughing which does lighten the stressful mood of waiting for your loved ones to get out of surgery.
I, was left on the stretcher for the longest with out a blanket or pillow. The nurse that tried too start my IV was unable too get it. She told me that she was coming back to clean up and get the blood from my hand which she didn’t do. So …
Got here at 430am with my mother with possible stroke and they ran tests which came out clear and then they said she was gonna be admitted but 6 hrs later still waiting. No nurse checking in and staff at desk constantly talking about their personal issues. So unprofessional! First and last time at this place.
Is the worst experience in my life mri guy the nurse the doctor don’t even show up there just few of nurse and pca that are great but not all. The nurse has to call the doctor to see if I can be discharge like really the result were fine …
The medical personnel were fine. Getting a ride home on a Friday night after 8:00pm was awful. No taxis would come and finally after trying every taxi # given to and after calling friends etc. A wonderful security guard called an UBER from …
So far, we’re over 24 hours of NOT FEEDING a 95yo woman because the GI doctor assigned was going to do a procedure YESTERDAY MORNING and then vanished. I’m no Karen, but surely there’s more than one GI doctor affiliated with this place! …
My nurse, Sariata RN, from the JFK Wound Care Center has done a fantastic job and is very encouraging in dealing with with a wound that occurred several months ago. We’ve gotten to the point where the size of the wound has gotten to about half of it’s largest size.
I have to give a 1 star and that goes to whomever is the receiving nurse that takes your vitals in the E.R. I came in with excruciating pain and the male nurse that took me to the back was absolutely disrespectful and rude. Began mimicking …
It’s difficult to be generous with stars when the physician caring for me became indignant when a family member pointed out the errors the hospitalist made in recording my medical history, or writing a physical exam that did not reflect …
Jennifer M in surgical waiting room was amazing! She made the wait so seamless and easy. She truly is the spirit you want to encounter in the situation of the waiting room.
Most times myself or my fiancé have needed help urgently, JFK has been wonderful. Wait times vary, and some of the doctors are judge mental and rude, but I got a stomach bug and Dr. Harris was wonderful. I HATE needles and they got me on …
From the emergency room through my 3 day-stay in the hospital on the cardiac floor for Afib and exteme anemia, the staff was caring, professional, knowledgeable and considerate. Nurses Josephine and Johanna were exemplary and patiently answered my many questions since this was all new to me.
I’m 41 years of age i used to be in perfect health. I’m at this JFK hospital as I type this Post. I’ve been on a decline ever since my second shot of the moderna covid vaccine. But for the past two weeks I cannot function! …
Nurses and Nurses Assistants are overworked with number of Patients to provide care for.
Attending Doctors were many, although Doctors and Associates from same Doctor …
Wow. I started writing a long paragraph about my experience at both the JFK Hospital and my experience one week earlier at the Boynton Beach location and erased it. Here I go. I ended up seeing the same dopy doctor (Patrick Davison), …
the nurses were fine but the noise from the big trucks parked outside from 12-2 AM was horrible. I could not sleep and had to put earpods in my ears just to get some rest. I also don’t understand why the nurses had to put information on …
Jennifer Morales in the surgical waiting room took incredible care of us! She brought such a positive energy to us in a stressful situation of waiting for a loved one to come out of surgery and helped us with everything we needed.
My experience was in the ER. They don’t even deserve the 1star. If you have no available beds and are completely full then you shouldn’t tell patients who are severely sick and elderly that you’re going to admit them and take their money, …
Outstanding medical and nursing care all the way from ER, to ICU, to inpatient psychiatric care. I was so impressed by everyone’s friendly and caring ways! I am an RN and I haven’t seen this high level of acute care in many years. Thank you so much to everyone at JFKMC!
Absolutely atrocious, disheartening, and painfully bad experience in the ER at 6:00 PM on a Monday. Total of 3.5 hours after passing through triage and pulling blood for labs sitting in extremely crowded “sub way” waiting room areas with an …
My mom got a heart valve replacement and all the team were very kind with her and with me & my family. Surgery was a total success, my gratitudes to Dr Noris and his surgical team and Ms Marisol , Ms Jennifer M from the waiting room.
I hope to never step foot in this hospital…nurse was very rude didn’t even introduce herself, she would come in the room as if I’m invisible just did whatever she was doing and leave. Never again. I was suffering from migraine I ask her to stop turning on the lights she didn’t care one bit.
Zachary RN in the ER should be terminated for his poor performance and lack of empathy or compassion for his patient. My neighbors were horrified to learn that I had been taken to this hospital. They offered to come get me and take me to Good Sam.
Took my daughter to the ER because she hurt her hand at work and wanted to make sure it wasn’t broken. We both felt that this was the best ER visit we ever had. She was called in pretty quickly. I wish I had everyone’s name that saw her …
Amazing staff! Everyone from the person who made my appointment to the people in the hallway were so kind. Amazing experience for my first mammogram. So glad I went here.
I have had two visits to JFK Hospital recently. The first for a Cardiac Ablation and the recent for a Pacemaker to be inserted. Both visits were excellent. The care and attention was first rate.
Jennifer Morales is awesome. She does a great job with the family while we are in the surgical waiting room. Very caring and keeps us up to date.
JFK parking lot is no picnic, but when I entered the Rothman Building the check in process was very smooth and simple. The
tech that did my echo cardiogram was pleasant and professional, all anyone could ask for.
JFK is a wonderful hospital. The staff is lovely and very helpful.
I just don’t understsnd why there is always a lond wait time if you have a scheduled appointment. …
Jennifer Morales is wonderful ( cath and surgical patient liaison)
All the nurses on third floor are so attentive, pleasant and helpful.
I have lived in South Florida for many many years and I have found that JFK is …
The staff were quick and responsive to my care Carlene in msicu sophia Elizabeth and especially Elaine on 2sw awesome awesome Elaine really help me when I was at my lowest. ,however, on discharge . Pam the case manager drop the ball …
Jennifer M In surgical waiting was amazing. She is so caring and greeted each person as they entered with warmth and a smile. She made waiting for the news go quickly and put everyone at ease.
Where do I begin to describe the pathetic patient care received at JFK & the reason we walked out? My husband had a minor stroke.
1. We were kept in the emergency room for six (6) hours waiting for a bed to be …
Went in last Friday at 6:15 pm with a cardiac episode. High resting heart rate. Waited in the ER waiting room for over an hour with chest pain, dizziness and my HR. Went outside to call 911 to be taken to another hospital, but finally was …
It was absolutely the worst hospital I’ve ever been in in my life. The doctors who I didn’t see that often were adequate, however the support staff was terrible. Very rarely. Would anybody respond when I hit the call button. The nurses …
Well my mom have had three thoracentesis done here. The first two were fine. The third one, they told me she was fine and we were good to go. We left the hospital at 1230. Almost four hrs from the time we left the Dr called and said he got …
I waited 13 hours in the emergency room for a bed on my second nurse wasn’t attentive It’s time for me to take my phone to Andy emergency room this about to send me all those hours. I was there I’m diabetic. My second nurse and I really …
Being brought in by ambulance did not help at all. Ended up waiting hours to be seen and scanned. …
My visit at JFK Medical Center was extremely long. I was there for almost seven (7) hours. I came in for severe pain in my elbow and all everyone kept asking me is if I fell. There were no bruises or scraps to indicate a fall. I believe …
Nurse was friendly and nice same with the doctor. I fainted at a store so they took me to the ER Im 14 wks pregnant and they were going to do an X-Ray when I didnt need it. Thank God Dr.Hammad said to not do it. …
My post wasn’t completed….
The pain meds were not given except by request of patient, it often took an hour to get a nurse in, to talk about medication, followed by another hour to …
Today has been a very Rough for me and our family knowing our father Wilfredo R was admitted to hospital. Jennifer M at the front waiting room was so kind to me and my family she as very attentive and her hospitality was amazing she …
What an experience. I sat in the emergency room with chest pains for over an hour before I was even triaged then waiting to be admitted for said chest pains and watched at least 5 people that came after me go to their rooms. I finally get …
This hospital has outstanding customer care!! Every single person that we encountered was so kind, some would find us roaming the halls because we were lost and would show us where to go on their lunch break! I cannot say enough about the …
There are staffing and communication shortages (issues) since JFK changed to HCA. Examples: I had to wait for over an hour for a procedure due to staff shortages and, when I was sent a text and email asking me to contact them for a follow …
Everyone was friendly, helpful, caring, & thorough. Good teamwork.
Someone came along that wasn’t assigned to my husband. The heart lead …
Most of the Nurses, PCAs,Cleaning crew, Dietitian dept really do care. Feel like I’m not being heard adequately about my own health, as if I’m being overlooked by top physicians though. If you think you have a womens health issue, don’t …
The nurses and entire team members who assisted me before surgery were very kind and explained everything they were doing to me. It was Awesome!!! Dr. Ashry is an Excellent & Awesome doctor, glad my Primary Dr. Ira Brassloff referred me to him!!!
Worst hospital ever not even a dog I would trust there I may be wrong but everyone I know that ever went here has died or was better of going to another hospital. I even had a family member there & they needed assistance & I went to the …
I went to JFK for cancer radiation treatment. Everyone I delt with was wonderful – nurses, doctors, technicians. No one wants to go to the hospital but if given the choice again, I would pick JFK. They took good care of me.
This is the worst hospital i have ever been a patient in. ICU handled things very well but after being transferred out of that unit the quality of care went rapidly downhill. I never received my dinner tonight because for some reason they …
Unfortunately I got so disappointed with the care I received from JFK hospital, they didn’t care for me, no communication, no specialist bust, just every morning their team members showed up for a minute or two, and hospital doctor for a …
The beds had no matress because I could not say that was a matress. You sunk in th middle, felt metal bars & had a incline which was tough getting out of bed. Especially when you had IVs & very weak & sick. …
Pre op RN did not use the surgical text to inform family of my progress. HIGHLY disappointed and family VERY concern the entire time. Post op RN spent her time complaining of being there and taking care of another patient other than …
My experience at JFK was the worst of any of the five hospitals I’ve been in over the past 25 years (2 of them multiple times). Ten minutes after I entered the emergency room (as per doctor’s orders after weeks of shortness of breath) I had …
Thank so much, Jennifer M. in surgical waiting.
You truly made our entire family feel at ease at a very stressful time. Your …
I was in for an outpatient procedure (AV Fistula) where i had surgery and left the same day. The process before was fine with finding the location staff was friendly directing me. My only issue was in recovery. The nurse in recovery was the …
The surgical center was very clean! The staff in the center were all very welcoming, friendly, knowledgeable, and made me feel very comfortable. There are many doctors that do surgical procedures there of all kinds. The Orthopedic Center practice is trusted in my opinion
I cant complain for the professional care as far as the Drs and some of the nurses that provided my son care. There was this nurse leader by the name of Yvette (3rd fl North). She even took a nose swab from my son very unprofessional she …
Fellow HCA employee here. Mother in law had a major surgical procedure and is admitted at JFK main. Jennifer Morales in the Surgical waiting room is amazing with her excellent communication between the recovery room and us as we waited. She …
The receipt of records such as blood work to the hospital fax number needs to be more organized on the hospital end sharing to the technicians and interested personnel. …
All the people with whom I dealt were very caring and friendly. As soon as I buzzed for help, someone showed up. Unfortunately, when they moved me to step down, for some reason the same bed didn’t work when I tried to buzz or move it up …
I was impressed with their thoroughness and knowledge. I had a great surgeon and attending nursing staff.. My only problem was expecting outpatient surgery first at 3:30, then moved back to 4:45, but still told to arrive at 2. I waited in …
I had an excellent experience. I was there overnight for a sleep study because of complex sleep apnea. Lisa was the person in charge & her care & concern for my comfort & wellbeing was outstanding. It was almost as if I were sleeping in my own bed at home.
Went to the er twice last month, the second time I had a great team take care of me and get me out with the Help of God, safe and sound. No one was sure of what I had and so i was placed in isolation, but everyone still took great care of …
I can only say that I have never seen a more efficiently run hospital. There wasn’t a time when either myself or my family were kept informed throughout my procedure. Even the discharge went smoothly. Update- I have now had my second knee …
The doctors and nurses were great, compassionate, and knowledgeable. My concern was the wait time after the preliminary procedures and test were completed. I arrived at the hospital around 5:30 and did not leave until approximately 9:30.
Where to start? Upon arrival for scheduled surgery I had an asthma attack due to some scent in the whole registry area. The staff there was very good but had trouble breathing until I got into pre-op. …
I can’t say enough good things about the nursing staff in the neuro-orthopedic unit, especially Laurie and Afrah.
The only problems I had during my stay were with discharge planning. They were …
Travis the paramedic & Chris did an amazing job of consoling my daughter while drawing her blood, & bringing her a bear. Daisy was great.At admittance, I did have to ask to have my 7 y/o daughter, who was having chest pains, expedited. I …
It was a great and awesome experience they treated my mom very very well and was very considerate and catered to all her needs. Especially the nurse doctor for internal medicine for Cardiology doctors. She was very polite good to my mother and very professional.
I was treated very well by everyone on the staff. Nurses Jennifer, Island, pretty blond girl (can’t remember her name) all great. Dr. Song was amazing! Drs. Goldsztajn, Ortega and Candance were attentive and informative. Hector in …
It’s so unfortunately that if you don’t have a family member to advocate for you than you are left ignored because you don’t speak English . People get admitted with hopes to not return. Not just to get stabilized and release with the …
The hospital is clean and everyone is caring and helpful. The physicians and nurses are incredibly kind. The staff at JFK has always taken great care of my loved ones. Thank you for all that you do.
Went in for pain and swelling in my right calf. Nurse practitioner and doctor were prompt and very professional. After doing an ultrasound they described what they found, printed me out the report and referred me to an orthopedic doctor on the JFK campus whom I saw yesterday and who is treating me. The doctor was great too.
I received prompt attention when I arrived. The doctors, nurses, and other medical technicians were friendly and engaging. Everyone did a great job of explaining my diagnosis and treatment plan.
Jennifer made our experience, a difficult day, at HCA Florida JFK hospital wonderful. …
The staff was amazing. Larissa, the prep nurse was as kind and proficient as we could ask. Kate, the OR nurse was extremely informative. I forget the name of the anesthesia nurse, but, she too was top of the line.
These women and men there are exceptional. I was treated promptly and responsibly amidst the other trauma patients they were receiving/caring for every few minutes. Fine examples of real heroes in this country.
I haven’t needed a hospital before, but when I did JFK did not fall short in service and health care. The entire process and everyone who attended me was very welcoming and knowledgeable. I’m not saying I wouldn’t come here again, but I’m …
Jennifer M. Surgical room has been very professional, caring and informative. Has made me feel at ease. She has a wonderful attitude. Thank you for having such a compassionate staff member.
I honestly do not know how this hospital got a 4.0 review. Came through the ER for possible issues with my heart, got admitted, and still don’t know what’s wrong with me. The nurses were alright, the doctor on staff never came in(don’t know …
The ER physician, Doctor Black, was the epitome of a doctor of emergency medicine. The other staff were helpful and polite.
The only major glitch in service was that an ultrasound was required and JFK …
Amazing experience from administration to medical staff (pre-op, OR, post op and 3 south) to an outstanding cardiac/surgery/ anesthesia team with superb knowledge and skills. But Above all kindness. …
My special needs sister, who also has colorectal cancer, was brought to this hospital TWICE…and that will be the LAST time. While the attending nurses were very good, the administration and doctors are sub-par. They could not coordinate …
Jennifer M surgical waiting was amazing. She made us feel welcomed and very accommodating to our questions and concerns. The world needs more Jennifer M’s. …
Having your employees call while still in the room recovering from surgery for payment is unacceptable, do better for your employees. You’re putting your employees in tough situations and it’s not right. Send a bill or have them visit upon discharge if you need the money that bad. The Nurses and Doctors I had were awesome!
JFK is a fantastic hospital. They have always taken great care of my loved ones. It’s always clean and everyone is helpful. If you ever need a hospital, search no further. Thank you to the incredible staff for all that you do.
The physicians and nurses at JFK took excellent care of my daughter. Everyone was informative, caring, and patient. Everyone from the security staff to the cleaning crew, we’re friendly and kind. Thank you to the staff for going above and beyond. You are my hospital of choice!
All of the staff that I interacted with were knowledgable, professional, and caring. They made sure that any of my needs were met. The only problem I had was with communications between the doctors and nurses as to when I would be released. …
My dad received such excellent care from many corners. I want to mention a few people who made a difference during his stay. His nurses Gladys and April were compassionate, on top of his needs and extremely caring. He would be on the verge …
I was taken care of very well during my stay. The nursing staff saw to it that my requests for a medication that the doctor did not prescribe was taken care of in a timely manner. The food was very good and was prepared very well. All in all my experience at HCA Florida JFK Hospital was better than I expected.
The emergency service was good but after they took me to the floor everything was horrible, the treatment by the nurses and head nurses was very bad, racist people, they did not offer information or support in a good way, bad looks, in no …
I ended up there after a nasty tumble. The doctor didn’t have any bed manners. He never even examined me. I was in excruciating pain and they wanted to give me Tylenol then just gave me a prescription. I had blood on my legs, elbows and …
7 days after my colonoscopy I still don’t know the results of the biopsy yet.
Everyone was very nice, provided warm sheets as I waited. This brings me to my main complaint. A “3 hour procedure” turned into a 5 hour procedure because they …
I’ve been in the surgical waiting room for several hours today while my mom had shoulder surgery. Jennifer M who was here the entire time went above and beyond to make sure I knew my mom’s status and made sure I was well informed. On an …
Jennifer M in surgical waiting room is a very helpful worker. She kept me informed of my daughters progress for her surgery and recovery. If you looked like your were down she came over to give you comfort. Kudos to Jennifer M.
My husband had outpatient surgery today. The surgery team was wonderful but I have to give a shout out to Jennifer the OR secretary was phenomenal! She made everyone feel welcome and taken care of!
I was in the hospital for 3 days. First in the emergency room then 2 patient rooms. After spending most of the day in ER I was transferred to a double occupancy room. The room was occupied and my side was not ready. I had to wait outside …
Recently, I had a cardiac emergency and was taken to the Emergency Department at HC Florida JFK Hospital. From the moment I was wheeled in to the ED and was triaged, to the moment I was able to walk out from the Discharge Lounge, I was …
There are so many people to thank, they are all from the Cardiac ICU under Dr. Bali. This would be an extremely long review if I were to mention everyone by name. My husband was a patient in the cardiac ICU for over 48 days. Every single …
When I arrived to JFK Medical Center emergency room, I had a shattered wrist
that left my hand dislocated and I was in a lot of pain …
I was very pleasantly surprised. Our recent experience was great. Everyone was extremely friendly, knowledgeable, and very helpful. I felt that the entire process from checking in to checking out was a well oiled machine. The entire …
No hospital visit is enjoyable but a hospital has an opportunity to provide quality care, a clean environment and feel like your voice is heard. Unfortunately at JFK, I did not experience most of this. We did have a good experience during …
Great experience with the Barriatric culinary class. Awesome recipes, instructions very clear and all of the staff here are amazing: very caring and passionate about their work. I always feel welcome when I come into the Barriatric office …
In this last visit we experienced the same exact problem that happen in my family member’s prior visit to JFK. Both times he entered through the emergency room and was then admitted to the hospital. …
From the initial interaction (pre-op registration) throughout the procedure, recovery, and discharge, everyone I interacted with was pleasant and professional. The facility was clean and seemed very well maintained. Overall a very pleasant experience and I wouldn’t hesitate to utilize JFK Medical Center in Lake Worth, Fl. again.
During my stay I had two procedures – a cardio-ablation and a cardio-version. The doctors and nurses I encountered were outstanding! The facility was well cared for and the food & selections were more than acceptable, especially giving …
I had a back surgery on 1/10_2022. They were awesome. The whole staff was friendly and welcoming. The took care of all my needs without having to ask. I was in alot of pain when I got there. They took care of it. I would remind everyone JFK to check it out. The reviews are misleading. That’s for listening.
Jennifer M. In the surgical waiting room was beyond amazing. She is a breath of fresh air and a huge positive aspect for the hospital and went above and beyond. …
Why did I give you this rating perhaps it would be best to describe my hospital experience. …
I loved JFK Hospital. It was my first time there. Everyone was so nice and amazing from the time I walked in the door to pre-register, to the pre-op nurse, to everyone in the OR and recovery room. It didn’t stop once I went upstairs either. …
The nurse was so personable. She was fantastic! Because of her care my experience was a good one. I felt she understood how I was feeling and did her best to get me through it. I wish I could remember her name. The nurse is reason for the 5 stars.
Great hospital and people 🙂
PROS: Although under construction, the facility seems to work very well. All …
Jennifer M. In the surgical waiting room. Jennifer M. Was born to do this! My other son is a special needs child who has been in at least 6 other hospitals in south Florida for surgery. This was our first time at JFK, and for my younger …
My entire surgical process was absolutely awesome! From the pre-op nurses that registered me and prepped me for what was to come, to the O.R. nurses who made me feel comfortable and at ease. After my surgery, the floor staff were kind and …
I have to give a special shout-out to Jennifer M in the surgical waiting area. Jennifer is so organized and quick to notify patients in the waiting area. She kept the space, even with so many people in the surgical waiting area, a quiet and …
I was seen immediately and cared for by a great group of professions from Dr. Abram to the nursing team and supporting ER staff. I was involved in a car crash and came to this hospital for the best care. I was well informed throughout my …
My recent 4 day stay at JFK medical center was excellent. I had lumbar spinal surgery with Dr A. The nurses were knowledgeable, pleasant and accommodating. The doctors and remaining staff were also great. It was a positive
My father had triple bypass surgery today at JFK. The staff in the surgery waiting area and ICU were exceptional. Jennifer Morales who runs the waiting area was kind and extremely patient. From passing out warm blankets to stocking the …
It was “The Best” hospital experience if you have to go. Short wait, experienced staff, great bedside manor. Doctor’s were thorough in their explanation of your issue. The follow up was also an unusual surprise. I received an email …
From the time I walked in til the time I walked out it was nothing, but love shown. Although all staff was good it was one that stood out and went above and beyond and her name is Clair on 4 south. She treated me as if I was one of her love …
The staff at JFK has always taken great care of my loved ones. The doctors are always thorough, kind, patient and knowledgeable. The nurses are caring, helpful and comforting …
my spouse process started In ER with a couple days admission and have to say 100% of staff, from the cleaning crews to the doctors were beyond wonderful! caring, compassuonate, attentive, knowledgeable. we had 100% confidence in everything …
Jennifer M. from the surgical waiting is extremely professional, warm, and provided great comfort to all families in the waiting room. My mother and I greatly appreciated all that she assisted us with! All staff that we interacted with have been delightful and the hospital patient room that my father was placed in is very clean!
Everyone was Absolutely Amazing. Everyone worked together, and consulted each other, and listened to me and CARED for me and just wrapped me up in Love and Care and understanding. I wouldn’t go Anywhere else! This was a family. Everyone …
I am a DON in Jacksonville fl and while I stayed here my experience was amazing! Everyone from the security up front to the Doctors I was cared by. They all were fast yet thorough. The nursing staff and PCAs were very polite and helpful. I …
Quality of care here was very impressive and surprising. Three standouts we’re Jennifer Morales in the Surgical Waiting Area. She treats you like family! During such a stressful time she is a calming force!! #2 is Dr Nores, our …
Went to JFK twice this month. First time the care was exceptional. This time I cannot say the same. I received very good care in the emergency room. However, when I got up to my room I was in there for half an hour before somebody came in …
I will have love to rate this experience a 5 because the registration process and the pre-op process were excellent. However, there were points at which the facility scored a 2 for me. First, the scheduling department failed to call, and …
Fortunately, we arrived at a time where there weren’t many people who were there to be seen. The only thing is they had to draw blood from my husband THREE times because someone wasn’t doing his/her job diligently. The lady who drew it the …
It was much different than I thought it would be.
Your staff was very helpful friendly
Professional. They made it easy for me, I had no worries going into surgery. …
Thank you for your efficiency and caring staff/ providers. We especially liked the TV screens which kept us up-to-date on progress, service, testing and future plans. These all helped to make my husband’s hospital stay more than just a tolerable experience.
JFK Hospital is world class. They have always taken extraordinary care of my loved ones. Everyone from the security greeter, to the cleaning team, to the nurses and physicians were amazing. The hospital was clean and everyone we came in …
At first very informative and you couldn’t ask for more caring attentive staff. Doctors nurses and the wonderful social worker. At the end of his stay my sons Doctors didn’t want to give me information. I never found out why. Overall I’ve …
My mom had this CNA whose name is Jodala she was very polite she introduced herself to me. My mom says she has the softest, sweetest kind voice you want to hear. My mom couldn’t get out of bed she made sure she was clean she did everything for my mom. She kept my mom bed clean and the room. My mom says she deserves the best.
I spent a few days in the cardiac unit. Everything from the registration to the emergency room to my room on 3 Central went smoothly. The doctors, nurses and support staff were awesome . Food service was wonderful. No one wants to be in …
My father has had to spend some time in this hospital due to 4 surgeries in 5 mouths. So I can say with utter confidence, we love the Nurses here!! They cared for him to the best of there abilities and beyond. The Doctors caring and knowledgeable. But the food will always S*^k!
My mother fell and was taken to JFK. Needless to say I’m not very happy with this hospital. First when I got there they didn’t where she was. Then she was in a hallway. Then they moved her to a room. Nurses in ER were great. Dr not so much. …
Jennifer M. Unit coordinator for surgical waiting area is a fantastic human being. She helped my family and me through a very stressful time. She is excellent at managing throughout for patients and families. On top of that, she is very …
I went in through ER and was admitted for surgery on the cervical spine. I must say I was treated exceptionally well by everyone from Dr’s right down to the food service workers. The nurses were very kind and attentive. I ended up being …
We would like to recognize a nurse that is the epitome of an outstanding nurse and should be considered and example of what a good nurse is. Nurse Jennifer M. in the Surgical Waiting area is by far the best and most caring nurse I have …
I was extremely happy with the care i was given at JFK.
Professional Dr’s and a great staff to help me recover..
The room was nice and clean. …