Outstanding, reliable service from the office staff to each technician. I also use their plumbing and electrical service and they always go above and beyond.
Mario was very professional. . He arrived with gloves and was wearing a mask. He also covered his shoes. He explained everything to me that needed to be done to fix my ac.
Great service with helpfull and knowledgeable professionals. Finance was easy and afordable (0%APR). 10 year warranty on equipment and 1 in labor….can’t beat that.
Excellent all around! Every step of the way Nugent & Sons was seamless. Great price and wonderful service. I couldn’t be happier and recommend them to everyone.
Came out the same day and fixed our leaky toilet, no problem. Even gave us a little discount out of the goodness of their hearts. Will definitely be calling again! (Hopefully, not too soon!)
Expert generator techs. Exactly the kind of people you want working on critical home systems. I feel like my family and I are in good hands with John Nugent servicing our generator.
Nugent is our goto for all of our plumbing and HVAC needs both personal and commercial at our stores… truly a professional business partner… always timely, professional, courteous and reasonable.
Nugent and Team always exceed expectations. They are a local family company … honest, knowledgeable and dependable. They are a great asset to our community.
Day after Thanksgiving and no heat. Called Nugent & Sons. Jason came 3 hours later and fixed the problem. We have use Nugent in the past and always great service.
After many years of dealings with Nugent and Sons, this company continues to offer prompt and courteous service. I can always trust that I will receive value and competence.
I shared a photo above from a reckless driver from Nugent and Sons HVAC. The driver decided he was entitled to drive in the left lane, and in Virginia it is illegal to obstruct traffic in the left lane by driving below the speed limit; the …
Lost all heat on NEW YEARS DAY morning during the 2018 Polar Vortex! Outside temps below freezing! Called 3 other places, all closed. A friend suggested John Nugent & Sons and they were at my place and fixed the problem that afternoon; Jason Yim, the HVAC Techninian was great!
J. Nugent has provided plumbing repair, hot water heater replacement and a full furnace and AC replacement – all done perfectly by experienced, and friendly and professional technicians – well done!
I was initially disappointed that Larry Dunn wasn’t available, but Shawn fixed the problem with a faucet quickly and with confidence. He also fixed a very annoying problem with the toilet.
PRV cost was under Fairfax county reimbursement limit. I did not have a lot of space for the gauge and the tech was able to fit it and replace the old shutoff valve. He was in and out in less than an hour.
I had a bathroom faucet leaking so I called John Nugent and Sons. They put in a hot water heater a while back and did a great job! I got an appointment very quickly. Yesterday, Fabian arrived, diagnosed the problem and fixed it quickly. He …
Great company! We’ve been customers for 20 years using routine maintenance to installation of a new unit. Always courteous service with pleasant personnel and competitive prices. I won’t go anywhere else.
Called an hour ago to repair AC, gentleman came within 20 minutes, AC working, gentleman couldn’t have been nicer and Daisy who took the call was very peasant. Thank you John Nugent & Sons it feels much better inside!
This company was such a joy to work with. From the sales to completion! We have been so happy with our a/c with heat pump and air handler units. We had been having a problem with obtaining good air flow throughout the house and the …
Jason Yim took unbelievable care of my heat pump. He fixed the issue and gave me advice on future problems to look out for. He wore shoe covers to protect my floor and was so polite. Will use him again. He made a loyal customer out of me. Thank Jason Yim and John nugent and sons
We had a great experience working with Tommy the plumber. He was helpful and explained things to us. Also prompt and quality work. Appreciated his help!
Extremely knowledgeable technician who saved me bundles using his years of experience. Where others would have torn the wall down he persisted til he found the pin hole leak in a 50 year old copper pipe. Integrity and honesty. That sums up me experience
My furnace died and they were able to install a new one within 2 days. workmen used shoe covers, worked all day, answered all my questions politely. Will use again. thanks Bryan, Sergio, and Ronnie!
Woke up with water in basement, Mike from Nugent showed up an hour later, knew the issue right away. He had a quote within minutes and was done & cleaned up before lunch, I was shocked, expecting a long repair. Efficient, professional, fast… these guys are a life-saver!
I ‘ve been using Nugent & Sons for a few years and and their service is tops! I recently had my furnace serviced and the technician was very courteous and displayed a great deal of professionalism.
Highly recommend Michael Fedorko at JNS for plumbing service. He takes time to clearly explain the problems, and takes great pride in his high quality work. He will be my go to guy for all future plumbing services!!
Great pre and post install service and professionalism. RJ was very courteous and explained to me all my options for a new install in detail. Highly recommended.
I had JN&S replace the damper system on my furnace. They worked with me on the estimate which was much appreciated. The work was all done within a week and now my house is heating much more efficiently and evenly. Thanks guys!
I live in a condo with a geothermal HVAC system. The unit was not cooling correctly and I had out of town guests for the weekend. I called at 8:30 am on a Friday and spoke with a very friendly representative, who was able to answer my …
Jason Yim was fantastic! He showed up so fast and was meticulous in his work. This company is wonderful and Jason is an expert. We have used this company for many years, but Jason was the best HVAC technician ever!
Mr Jason Yim was most professional. Politely handled all AC issues, explaining all aspects of the much needed repair. He is very well trained and he exercised a strong work ethic. Mr Yim is an excellent example of the intelligence and strength diversity brings to our Falls Church neighborhood. Nugent & Sons is lucky to have him!
Great team! Carl was excellent in explaining options and what could be done when. The team behaved professionally and worked according the schedule they promised. The cost was not the cheapest I was quoted by various companies – but I got a much better sense of the quality and standard of work that I wanted from Carl and his guys.
Purchased new HVAC from John Nugent & Sons. Overall great experience. Professional installation. The extra effort to re-route gas line so it was “out of the way” was very much appreciated.
I would never use this company again.They charged me 95.00 to diagnosed the problem I’d reported. The drain line was clogged! The technician told me he was not able to run a snake in my clogged drain line because his snake was too thick for …
I had a new heating-airconditioning system installed and couldn’t be happier with the results. The guys from Nugent were total professionals and the whole system looked very clean and expertly installed when completed. I would definitely recommend them.
Michael and Brian were very friendly and professional. They arrived when they said they would, they helped me with several items around the house and they managed to do a wonderful job in a short amount of time. They also were very …
Hired JNS to install two ceiling fans in rooms that didn’t have any electrical wiring in the ceiling — one of which was in an extremely challenging location (15′ up on a steep, vaulted ceiling). Electrician arrived exactly as scheduled, …
The Air conditioner at my house started making loud noises so I reached out to Nugent and Sons to see if it could be repaired. After about an hour the Techs told me I needed to replace most of the inside parts (blower motor, Shell housing …
Our furnace broke, and the agent came the same day to check it out. The second day he took measurements for a replacement furnace. By mid-day the third day the work was complete. …
Amazing company all around! Great customer service, fast and efficient, and trustworthy/reliable people. The prices are very fair. By far the best experience we’ve ever had…I have nothing but great things to say!
J.Nugent&Sons Replaced my hvac and ac units in Feb.2020. The system designer had the installers replace everything except the filter component and told them that I wanted it that way. I said no such thing and was shocked as to why he did …
Their technician (Shawn Phillips) did several jobs on his visit; but the majority of the time was dealing with kitchen sink drainpipe clogged for several feet with rock hard gunk. Amazed that during all that time he had to work on it, …
I’ve used John Nugent & Sons prior with reasonably good service for my home in McLean, but I won’t recommend them any longer. I set up an AC check weeks in advance, and they gave me a four hour window on a weekday. In the days leading up …
Kris Taylor came by our home today to look at our system and see what would be possible regarding a generator install. Our electrical situation is a bit complicated but he made it all make sense and was so thorough and professional. We had …
Shawn arrived & quickly diagnosed the problem with my toilet. He thoroughly explained everything to me & promptly repaired it. I am very pleased with his work & his respect for me & my home. My issues now are completely resolved & this was a very positive experience. Thank You for your service.
Excellent AC installation at our home. Bryan and his crew were friendly, professional and helpful in telling us all the ins and outs of the new system. Neighbors have recommended Nugent, and we second that vote.
I am seldom compelled to give reviews to contractors, my experience is that they are mostly dishonest looking to make a dollar and have little true concern for their customers, or quite frankly their reputation in the market. John Nugent & …
I first used John Nugent &Sons through Angies List. After rerturning from vacation my AC unit was not working properly. Nugent & Sons sent their tech, Jason Yim, who resolved the problem immediately. Because of his knowledge and …
Outstanding service! Had to replace an Air conditioner that had seized up.. Phenomenal job and great customer service. Enthusiastically recommend John Nugent & Sons to anyone in the area for their HVAC needs.. and much more!
Great service. On time. Efficient. Great job installing the compressor by lowering it to the ground where it should be. Great job in fixing the kink in the hose coming in the house, without having to make a hole in the wall. You left …
I had an emergency at my work! It was 85 degrees and we are currently wearing face masks and face shields, so you can imagine how hot it was! I called Nugent and Sons and they came right out. The problem was a long story but Pat was able to …
Ben Sauls did an awesome job reconfiguring the water and drain pipes to switch locations of a water heater and washer/dryer and installing a new water heater. He was professional, prompt, courteous, and a pleasure to work with.
Charged me a $100 diagnostic fee and couldn’t find any issues with the AC unit they installed. My AC is still broken, sometimes it works and sometimes it doesn’t. Technician did not even use any electrical diagnostic tools, he just said …
After an extremely negative experience with another plumber, my leak is now solved, thanks to John Nugent and Sons. I appreciate their prompt response to my initial inquiry, and the professional services, provided at a reasonable price.
We’ve used John Nugent and Sons for all of our electrical, plumbing, HVAC work for several years. They have withstood the test of time. Their office staff and technicals are first rate. We never have reason to use any other firm.
I was horrified when my husband and I woke up one morning to find that our furnace/a.c were broken. And even more horrified when Carl came to give us estimates for the replacement of our units only to find that our tankless water heater …
Nugent and Sons is a fantastic HVAC company. We’ve been a customer for years and the technicians are great – very knowledgeable and courteous. Easy to schedule with them too.
Everyone was outstanding. From Carl who conducted the estimate, to Joel and Guillermo who installed the furnace, to Ronnie who custom fabricated my new air return, the process was top notch. I would recommend them to anyone. I have also used this company again for my plumbing needs. Again, an outstanding job.
The scheduler in the Nugent home office was very friendly and very efficient, asking several questions about our system. She sent Jason Yim, an HVAC technician, out to see us the same day. Jason was thorough, inspecting our thermostat, …
Great work by everyone at John Nugent and Sons in replacing our A/C and furnace. Great price, great installation work by the technicians and a great job by Carl in determining the scope of work. We are super satisfied with the treatment and equipment furnished by Nugent.
Wonderful company! The HVAC that I had newly installed stopped working for some reason during a heatwave. I called TN&S and their technician James Yim was here within hours and stayed until everything was up and running perfectly again. He …
I called Nugent and Sons because my neighbors had a new carrier unit installed by them and they loved the job they did. My old unit stopped working and I was sure I needed a replacement. I made an appointment with Mike Jackson who showed …
Everyone involved was professional and gave excellent service. Our heating and air conditioning system is top of the line and we’re extremely pleased. We highly recommend John Nugent and Sons to neighbors, friends, and family.
Larry came out today and did a great job replacing the valve in a faucet. The valve was fused to the assembly and the complete mechanism needed to be removed. This solution was far better than replacing the entire faucet. Thanks Larry.
Recently, my upstairs zone HVAC system died. Everything I read about the decisions to be made around purchasing a replacement system stated the installer is the most important decision you will make. I chose Nugent & Sons based on their …
Highly recommended. John Keasel did a great job explaining minimum repair or replace cost, as well as the different options for replacement units. Mike and his helpers then did a great install of the new unit, including some extra work to …
We reached out to Nugent and Sons to get a quote for some HVAC work in the basement we are remodeling. The Nugent and Sons quote was much, much higher than any other company we were looking at; others were charging between $1200 and $2000 …
I’ve used John Nugent & Sons at two rental properties and their service was great both times. The first occasion was for minor mechanical & plumbing and their quick response time, pricing & professionalism resulted in a 2nd call for a …
We have been customers for over 20 years and wouldn’t think of using any other company. Whether it’s for general maintenance or some type of problem, they are quick to respond and always explain exactly what needs to be done. Every JN&S …
The crew at John Nugent and sons are awesome! They explained to me all that was being done regarding my new furnace and ac unit. Chung, Tuong, Oscar and Jose, were very knowledgeable and professional about it too. The gentleman, who’s …
Called John Nugent & Sons to fix the electrical outlet issues we had at our home. Richard, the electrician came and did a thorough job of troubleshooting to locate the problem and did a quick fix. Richard was very courteous and …
Great experience with Nugent and Sons. A valve starting leaking in my home. I called in the morning and they responded within a few hours. They didn’t try to sell me unnecessary services and the price was fair. The technician was courteous and professional.
I am completely pleased with the service that John Nugent and Sons provides. Their techs are professional and courteous, and above all, knowledgeable. John Nugent installed our furnace last winter and now we have a service contract with them for our AC and heating. Top notch!
Isolated root cause of electrical issue that caused issues with anything plugged in. Took the time to isolate the problem and zeroed in on the solution. We decided to upgrade our home electrical box in addition to the outside panel which …
John Nugent & Sons did an excellent job with our complete HVAC System replacement. We were fortunate to have their salesman RJ Parker double check the dimensions and specify the correct sized furnace & A/C Unit for us in early February. …
It was great working with Nugent and Sons to replace our AC unit. Started off with a friendly, reasonable estimate from Carl Sauls (refreshing after dealing with two ridiculous estimates from less honest companies). Then Mike and Jorge did …
Brandon was extremely professional. He went over all issues and was able to fix then on the spot. I would consider updating the company name to John Nugent, Brandon & Sons, but I understand that involves a lot of paperwork.
I have used Nugent & Sons several times for minor repairs with no issues whatsoever. Their customer service admin personnel are very friendly and the assigned repairmen show up on time. Repairman are very knowledgable and are very …
We have used John Nugent & Sons for our 2 HVAC system replacement and annual services. The technician they send out, Jason Yim, is great. Very professional and very knowledgeable about the systems and what you as the home owner can do to keep them running smoothly.
Michael repaired our attic fan, which was a finding in an inspection report that we needed to repair before selling our home. In less than 10 minutes he was able to identify the problem (bad motor) and communicate the cost for repair, which …
Spotless installation on time and on budget. Friendly and professional. We needed a new AC and they fit the right product for the zone. Update 11/10/20: Nugent has replaced a gas line for the pool heater and re-arranged electrical outlets …
Exceeded our expectations. We had furnaces and air conditioners installed as well as plumbing work done. We had several companies provide proposals however Nugent was the only company to solve our issues, the rest just wanted to replace …
I’ve been using John Nugent & Sons for a number of years to inspect and maintain my HVAC system. I always request Todd. I totally trust him to be honest with me. So when he said it was time to replace my HVAC system, I didn’t hesitate. We …
We had John Nugent & Sons do some electrical and plumbing when we first moved into our house. The plumbing work was fine but we found another issue after they left that I think they should have identified while here. Also we had several …
I had to have my water heater replaced. John Nugent & Sons provided us with excellent customer service. Fast and efficient installation of the water heater. Their technician took the time to explain the replacement process and the various safety features needed to know about a natural gas water heater.
The service technician was very professional, did a good job diagnosing the problem with my oil furnace, and explained everything very clearly. In addition, he was very familiar with hybrid systems (which mine is), which are not all that …
I called for the $79.95 Heat Pump tune-up. My system is 17 years old and told my wife we would probably get a hard sell from Nugent to buy a new HVAC system. I was pleasantly surprised that this visit didn’t turn into a sales call. The …
We had a new furnace replaced by John Nugent & Sons 2 days ago and they were great. Our furnace reached the end of it’s life and the motor started to make a really loud noise. We fortunately had a contract with them and they came the same …
This was my first experience with Nugent and Sons and I am rating a 5. They were able to come out the same day and Jason Yim was my technician. I can’t say enough good things about the service I was give. He was polite, informative and …
Arrived on time and were professional. We had an issue with a (hard to get to) sump pump. Technician said he could not get into the space and basically dismissed the problem. Charged $95 for 10 minutes and no solution.
I called John Nugent for a price quote on a new hot water heater at 11:45. At 12:30 the technician arrived and the job was completed by 3 pm–all in an afternoon. Great service in all respects. I use them for all my heating, cooling and plumbing needs and highly recommend.
I don’t write a lot of reviews, but felt compelled to share my thoughts on Nugent & Sons. We have used Nugent for Plumbing, HVAC, and Electrical work over the past 4 years. They have never let us down and I have always been pleasantly …
Excellent Professional job. I was stunned how clean, tidy, & beautiful the job was when it was all finished. Thank you Thom, Ruben, & Issac for a superb job. Thom is such a perfectionist too. Great company hired great employees.
I called to request a diagnostic on my furnace and John Nugent & Sons sent a tech (Bladimir, I think his name was?) right away. He was on time, very respectful of our home, wore a mask the whole time, gave us a quick (and accurate!) …
The water line to the refrigerator gave out when hosting family and day of a graduation. Nugent was able to schedule me same day and work around my schedule. Mitch came out, fixed issue and pointed out other potential issues to address.
Had the technician come out and provide an estimate for a generator installation. Never sent a formal estimate after 3 weeks! Made multiple phone calls and still no estimate. Look elsewhere to a company with more professionalism and customer service.
They do the maintenance on my whole house generator and do a great job. Always very courteous, knowledgeable and prompt!! Every technician that I have talked to loves working for this company, which translates into them doing a great job …
John Nugent & Sons just supposedly cleaned my compressor coils but did not even remove the outside panel to do a thorough cleaning. How can they properly clean the coils when they can only partially access the exterior side of the coils? …
We called the emergency service line of John Nugent & Sons early Sunday morning to help restore heat to our home. Virginia was under a state of emergency due to a storm that brought over a foot of snow to the region. We received a call back …
I brought one of their techs out to look at a light fixture that had gone out. It ultimately needed to be replaced, but the tech only even examined it at all because I insisted. The entire experience was a waste of my time and money, and I frankly feel very taken advantage of. I won’t use them for future service.
We had a mini/split installed in our sunroom and had such a great experience with all the employees of John Nugent and Sons. Each person was so very knowledgeable, considerate, hard working and pleasant. We highly recommend this company …
I have used the same HVAC service company for nearly 10 years. My longtime HVAC service company closed after the owner retired. I search far and wide for the best company to meet my annoyingly high standards. Jason is the most astute …
Condensate pump failed on my heat pump. System was shut off. It was 99 degrees outside. Called their dispatch, they had a Technician to my house in 28 minutes. Technician’s name was Raphael. Raphael was nice, knowledgeable, and …
We have used Nugent and Sons for years. Recently we decided to redo our entire HVAC system–heating and air. The estimate was professionally done, it spelled out everything, and it was a great price. The equipment we got was middle of …
I had a great experience with this company, my A/C unit bit the dust after 18 years and had to be replaced. John Nugent & Sons came out and surveyed the situation and gave me recommendations and several options and we settled on a unit at …
I do not have a service contract with John Nugent and Sons, but the emergency technician I called offered advice to get me through the night to save money and said that I would be put on the schedule the next day. As soon as the business …
Larry was awesome. He was very thorough, taking the time to walk me through the fix that he recommended. The estimate he gave was fair and up-front, and he was able to complete the work in a timely and non-disruptive manner. We will definitely be asking for Larry again the next time we need plumbing work done!
While we use Nugent for HVAC services (which we are pleased with so far), this review relates primarily to being platinum members (recommend avoiding) and our quote for electrical work. …
John Nugent co. did a fantastic job of removing a walk in tub and replacing the plumbing etc. They made an appointment, confirmed it , showed up on time and followed through……their performance was perfection! I would highly recommend them.
Mr. Youness El Oikili from John Nugent and Sons did an outstanding job installing a new complex Carrier II thermostat – he was professional, courteous, considerate, technically astute and completed all the work on schedule and on budget — …
We are so pleased with our experience with this company! Our basement was leaking and we didn’t know the source. We called around and Nugent & Sons could see us the soonest and for less than half the price of the other companies we called! …
The Nugent Team did an outstanding job installing a HVAC system (air handler, heat pump and new duct work). They arrived at 7am the morning of the install and completed it by 3.30. This was a challenging job because the system and duct …
We recently had a broken cast iron drain pipe fail inside the walls of our house. The repair was difficult and required the removal of portions of walls on two floors of the house. Even with the walls opened up there was limited access and …
John Nugent & Sons HVAC technician, Hunter Endler, was professional in installing a new thermostat in my home. He was friendly, thorough, and made sure my heating system was working properly before he left. Plus, he was a very nice young …
John Nugent & Sons – Michael Sewell
April 19, 2022 our basement toilet developed a small leak recently. Every time it was flushed a small bit of water seeped from the front toilet base. Not an …
The technician replaced the gas line valve with one that could be capped off so we could replace a gas range with an induction electric range. He was knowledgeable, friendly, and efficient. I would hire him and Nugent and Sons again. I recommend the company.
Mike F. and Ricardo were absolutely fantastic today. I got a quote from a competitor and then my friend asked me to call Mike. He picked up immediately, listened to my concern, had me text him pictures of my water heater and quickly gave …
We’ve been using Nugent & Sons since buying our house 9 years ago and having them install a new HVAC system and tankless water heater. Since then, we’ve had them install a new water pressure tank and never thought twice about calling on …
My regular HVAC servicing company went out of business and I contacted Nugent for a system check. Tech was arrogant and said I needed $2000 worth of repairs. Mind you I have the system serviced every year. I got a second opinion from Air Treatment in Vienna, VA. All I needed was a $119.00 cleaning.
Would highly recommend Nugent & Sons for all things HCAV, Electrical and Plumbing. Every interaction I have had was professional, prompt, and candid. We have enjoyed working with them, and plan to keeping doing this for the years to come.
I’m so happy I went with John Nugent & Sons when we needed a new heater and AC system 5 yrs ago The service since then has been over the top excellent. What a great company and great experience. Thank you!!
Through John Nugent & Sons we had an attic fan installed. Jorge our Technician was very professional and friendly. The Roofer that John Nugent & Sons used for this service, was also very professional and friendly. I would highly recommend them to anyone.
Yesterday 2 pros come and replaced the interior coil of our 2011 AC unit. Ruben and Bosley were professional and courteous. While I occucpied my 2 dogs, they worked steadily and completed the job way beyond our expectations. They left the …
We were having trouble with 3 fixtures in our master bedroom bath – the commode tank (whistling, then constantly running), a sink stop sink stop (which suddenly failed to engage) and the tub stop mechanism which is a very modern Kohler …
John Nugent & Sons and “Magic” Mike F. did an awesome job! We had an urgent need to replace a water heater. Mike and Ricardo were timely, responsive, and professional. They paid attention to detail, communicated every step of the way, …
We called them for a broken HVAC system. They booked an appointment same day and came out and resolved our issue. Our technician, Jason, was did an excellent job fixing our issue and even did a thorough inspection of our system. Would recommend.
After the January ‘22 winter storm I was left without power for nearly a week. I decided to install a gas fireplace, backup generator, run a new gas line, and install a propane tank. I decided to go with John Nugent & Sons to install a …
Used John Nugent and Sons for heating and AC issue. They had installed the boiler back in 2018. Very fast response, came out same day. Technician, Julio, was pleasant and super professional and knew our system well. Identified the issue (a …
Jorge handled a difficult install remarkably well. He and his helper were very attentive and adapted to my changing requests as to positioning the charger courteously. John Nugent had installed my generator as well and I had a similar outstanding experience. Can’t recommend them highly enough.
We had a pleasant experience overall with John Nugent & Sons. Lucas came for an estimation and he was patient with all our questions and gave competitive quote. Technician team Jorge, Bryan and Steve came for the installment – super …
I was very pleased with this company, especially with the technician, Hunter. He was very professional, pleasant, on time, and best of all, HONEST! I really appreciate a technician and company that is honest and will not try to fleece …
This was our first cooling check with John Nugent. Jason did an outstanding job. He did a thorough job of testing AC systems and provided the detailed feedback. There were shrubs around A/C unit outside. He went beyond his duties to prune …
I have been using Nugent & Son exclusively since 2015, when I called them in an emergency to replace another HVAC company. I never looked back. Nugent service has been excellent. The technicians have been thorough, respectful, and …
Gilbert & Shon were awesome! We had an emergency on Saturday and they arrived in an hour to address our concerns. We ended up replacing our ancient water heater, bringing everything up to code and we couldn’t be happier. The job was …
$1,600 estimate to hang a small chandelier. Two people, 15ft ladder, maybe 4-hrs (if that) for labor. That is roughly $400/hour. Apparently, they think I am a fool. I think there is an integrity issue here.
Called John Nugent & Sons and Donna arranged for a visit from Fabian, who was fantastic with my plumbing valve replacement. His workmanship was great and this encounter with John Nugent & Sons was terrific, as always. I very highly recommend this business. Thank you Donna, Fabian and Kim!
I had the company come to my house on an emergency call and the technician was not able to complete the repair because he did not have a part with him. I paid the emergency up charge for the first visit. When the technician returned the …
Their office was great with scheduling our service, and was upfront with their fee. Micheal was excellent all-around, got the work done efficiently and great to chat with too. Would certain use John Nugent & Sons again.
“Magic Mike” and Anthony repaired a leaking water supply pipe in my house. The location was extremely confined and challenging. It was necessary to cut several access holes in two closet ceilings. Mike and Anthony were professional, …
Such a great experience with @John Nugent & Sons. Heat went out and within 24 hours they had the diagnosis, secured and replaced the part. Heat never felt so good! Highly recommend them!
I can’t say enough about the great service we received from Jason at John Nugent. He was so professional, knowledgeable and personable. He kept me informed of exactly what he was doing and what needed to be done, and made the overall experience a joy.
Raymond their service tech could not have bneen more professional. He arrived at our house early (!), gave me a quick estimate, and then he completed the work (three different jobs) in under an hour. And he cleaned up after himself. …
Jason from J. Nugent & Sons arrived on time, called 30 minutes before arrival, and did a complete inspection of our 25 year old AC system for the advertised $79.95. Jason’s inspection was thorough, and he explained what he was doing as he …
This company was able to squeeze me into their schedule on the same day that I called for a repair. They sent out a plumber named Fabian, who was very knowledgeable and professional, to complete my repair. I would definitely use John Nugent & Sons again.
I am incredibly pleased with the service. My life has been crashing around this autumn, and this plumbing problem was just yet another on that large pile. …
Ben the plumber was absolutely outstanding. I have been using John Nugent and Son for over 5 years and they are absolutely tops in my book. This company is an integrity driven company , highly ethical and exudes the highest degree of …
My whole experience with John Nugent & Sons was very positive starting from providing me a quote up to the installation of new equipment – Carrier Infinity heating/cooling. …
I had an old cast iron boiler that was the original and very inefficient. I knew it had to go. The house I bought had a new hot water heater but I guess the original owner was too cheap to do it right and get a combo tankless system. …
I could not be happier with John Nugent & Sons. They were fantastic to work with in every way. I had a 20′ x 20′ four season sunroom added to my house in Ashburn and needed a “mini split” system put in. The builder wanted to install a …
The team from John Nugent & Sons was great from the very start. When our furnace quit during the recent heat wave, we reached out to friends for referrals and ended up getting FIVE different estimates for a new furnace and AC system. …
With severe weather on the increase these days, I decided to move forward on a perk I wanted for years, a whole house backup generator. J. Nugent wasn’t the lowest bid for the job, but they were one of the few who actually had generators …
Electrical
Awesome service.
Good service as usual
Wonderful response and service!
A very professional job.
other – circuit breaker issue
Larry was great!
Water heater flush and inspection.
This company continues to impress me.
Quick, nest job after explaining options.
Excellent service at fair price.
Excellent, exceeds all expectations, always! Thanks!
Excellent technicians and customer service.
Work was done with the usual efficiency and timeliness.
Very professional, quality company with a fair price
Rafael Castillo was great !!
First rate service in installing a full house generator.
Informed sales man and professional install crew
Came for an estimate. Didn’t even provide it. Unreliable.
Quality work, on time and skilled plumber.
A great customer service.
The entire staff provides excellent customer service!
Reliable experienced staff. Would use them again
Service checkup was on time and professionally done.
knowledgeable, prompt, competent and efficient! Highly recommend!
Fantastic service and I have total confidence in the work done.
Came out the same day as my accident and did a fabulous job!
Very courteous and professional. Knowledgeable and clear in explaining the problem and the solution.
They were very responsive , and very good with helping me.
Always a pleasure to work with your people. Mario is excellent.
First experience for an estimate was done with care & concern and was given options.
Honest, reliable and quick! What more could you want!?
Technician was very professional and courteous.
Always a job well done. Very honest company to work with.
Routine maintenance performed courteously professionally. Serviceman was personable and informative
I have had them a long time always wonderful service.
Great service from start to finish
Repair tech and installer were great
Very fair prices with no extra sales pitches or pushes to buy more.
Excellent service, fair price, plus courteous and neat technicians! Highly recommend.
Excellent service and very professional. Will definitely use this service again!
Upgraded pipe valves
Very professional , courteous, put protection on his shoes , was very good at his job , would recommend this company
Way overpriced. Disputing charges.
everyone from the call, to the repairs faster and easier than i would have expected. very happy.
Absolutely perfect. Professional workers – on time – courteous – we could not have asked for a better experience!
Great service. They hurried the installation because of no A/C and a coming heat wave. Completely satisfied!
Their technicians are certified experts. Trustworthy, skilled, patient and so courteous.
Excellent tech support for my two units and when they have replaced units, they have done so efficiently and at a competitive price
Great work! Matt Jr. the plumber came out and quickly repaired my two broken faucets.
Winter HVAC service. Youness is a great technician! Great value!
100% knowledgeable, efficient, friendly professionals. From Office to Tech. to Estimator, edge to edge on point. This is the team to call.
Michael Sewell is fast, efficient, friendly and really knowledgeable about plumbing.
All the associates are professional and polite, and the work is done correctly and on schedule. I recommend this firm without question.
Excellent workmanship and friendly service
Mark Ardizzione and his son Chris are the most competent plumbers I have ever met.
The crew that replaced our heat pump were very professional and knew what they were doing. I also liked Carl.
This company is trustworthy. The employees are dignified and proud people who take their jobs seriously and show respect and care to their customers.
Horrible service. Appointment was for 8 am to 12 pm, technician didn’t show up till 2 pm. Technician was really rude and unprofessional.
First time I’ve used John Nugent & Sons, and I was very impressed with the entire experience. I will definitely use them again.
The team did a great job installing our furnace. They were prompt, clean, and professional.
Technician (Jason Yim) was very professional and polite. Found the problem and fixed it in a timely manner, and at a low cost.
We had our heating and cooling replacement done last week.
Professional work and highly recommend their service.
John Nugent & Sons provided fast and efficient heating & A/C replacement at a negotiated competitive price.
Jon Nugent staff are always knowledgeable, on time and very professional. Every call has been handled perfectly.
HVAC system was installed, explained, and demonstrated very much to our satisfaction. A very professional crew. Highly recommend!
Honest, professional service. Saved me from another company who tried to rip me off, John Nugent & Sons earned my return business.
Kitchen faucet problems and tech (Shaun) was outstanding with great company. Will definitely use this company service again.
Very professional, a tad pricey but well worth every penny. Peace of mind comes when I use Nugent & Sons.
Outstanding, reliable service from the office staff to each technician. I also use their plumbing and electrical service and they always go above and beyond.
Need work done on your home? Go no further than John Nugent & Sons. They do great quality work, are reliable, and the service is impeccable.
Mario was very professional. . He arrived with gloves and was wearing a mask. He also covered his shoes. He explained everything to me that needed to be done to fix my ac.
Mario was on time and provided excellent service. The staff show concern for getting service scheduled quickly.
Super professional and clean work. They installed need PVC for my humidifier as well, and did a courtesy checkup. Couldn’t be happier.
Consistently good experience with both HVAC and Plumbing.
Great service with helpfull and knowledgeable professionals. Finance was easy and afordable (0%APR). 10 year warranty on equipment and 1 in labor….can’t beat that.
Jason was wonderful. I happily purchased their Service Contract, and I highly recommend John Nugent & Sons.
Excellent all around! Every step of the way Nugent & Sons was seamless. Great price and wonderful service. I couldn’t be happier and recommend them to everyone.
Jason Yim came late on a Friday, problem solved on multiple issues, and did an excellent job. I’ll call him again if I have any HVAC issues!
Communicates well over the phone, shows up early, explains everything, does high-quality work, cleans up the area, courteous, professional.
Came out the same day and fixed our leaky toilet, no problem. Even gave us a little discount out of the goodness of their hearts. Will definitely be calling again! (Hopefully, not too soon!)
Expert generator techs. Exactly the kind of people you want working on critical home systems. I feel like my family and I are in good hands with John Nugent servicing our generator.
Nugent is our goto for all of our plumbing and HVAC needs both personal and commercial at our stores… truly a professional business partner… always timely, professional, courteous and reasonable.
We had a great experience with John Nugent & Sons on the install of our new HVAC system. I highly recommend this company.
Nugent and Team always exceed expectations. They are a local family company … honest, knowledgeable and dependable. They are a great asset to our community.
Day after Thanksgiving and no heat. Called Nugent & Sons. Jason came 3 hours later and fixed the problem. We have use Nugent in the past and always great service.
Joel was great! He explained everything he did. I am very happy with my service call.
Very pleasantly surprised; same day service and exceptional plumber/technician. A bit pricey, but quality of work is worth the price in my opinion.
After many years of dealings with Nugent and Sons, this company continues to offer prompt and courteous service. I can always trust that I will receive value and competence.
I shared a photo above from a reckless driver from Nugent and Sons HVAC. The driver decided he was entitled to drive in the left lane, and in Virginia it is illegal to obstruct traffic in the left lane by driving below the speed limit; the …
Lost all heat on NEW YEARS DAY morning during the 2018 Polar Vortex! Outside temps below freezing! Called 3 other places, all closed. A friend suggested John Nugent & Sons and they were at my place and fixed the problem that afternoon; Jason Yim, the HVAC Techninian was great!
J. Nugent has provided plumbing repair, hot water heater replacement and a full furnace and AC replacement – all done perfectly by experienced, and friendly and professional technicians – well done!
I was initially disappointed that Larry Dunn wasn’t available, but Shawn fixed the problem with a faucet quickly and with confidence. He also fixed a very annoying problem with the toilet.
PRV cost was under Fairfax county reimbursement limit. I did not have a lot of space for the gauge and the tech was able to fit it and replace the old shutoff valve. He was in and out in less than an hour.
I had a bathroom faucet leaking so I called John Nugent and Sons. They put in a hot water heater a while back and did a great job! I got an appointment very quickly. Yesterday, Fabian arrived, diagnosed the problem and fixed it quickly. He …
Great company! We’ve been customers for 20 years using routine maintenance to installation of a new unit. Always courteous service with pleasant personnel and competitive prices. I won’t go anywhere else.
Called an hour ago to repair AC, gentleman came within 20 minutes, AC working, gentleman couldn’t have been nicer and Daisy who took the call was very peasant. Thank you John Nugent & Sons it feels much better inside!
This company was such a joy to work with. From the sales to completion! We have been so happy with our a/c with heat pump and air handler units. We had been having a problem with obtaining good air flow throughout the house and the …
Our hot water heater was replaced within 24 hours of our initial call. I highly recommend John Nuggent & Sons.
Jason Yim took unbelievable care of my heat pump. He fixed the issue and gave me advice on future problems to look out for. He wore shoe covers to protect my floor and was so polite. Will use him again. He made a loyal customer out of me. Thank Jason Yim and John nugent and sons
We had a great experience working with Tommy the plumber. He was helpful and explained things to us. Also prompt and quality work. Appreciated his help!
Excellent and professional service. Plumber was superior I highly recommend.
Extremely knowledgeable technician who saved me bundles using his years of experience. Where others would have torn the wall down he persisted til he found the pin hole leak in a 50 year old copper pipe. Integrity and honesty. That sums up me experience
My furnace died and they were able to install a new one within 2 days. workmen used shoe covers, worked all day, answered all my questions politely. Will use again. thanks Bryan, Sergio, and Ronnie!
Woke up with water in basement, Mike from Nugent showed up an hour later, knew the issue right away. He had a quote within minutes and was done & cleaned up before lunch, I was shocked, expecting a long repair. Efficient, professional, fast… these guys are a life-saver!
I ‘ve been using Nugent & Sons for a few years and and their service is tops! I recently had my furnace serviced and the technician was very courteous and displayed a great deal of professionalism.
Highly recommend Michael Fedorko at JNS for plumbing service. He takes time to clearly explain the problems, and takes great pride in his high quality work. He will be my go to guy for all future plumbing services!!
Great pre and post install service and professionalism. RJ was very courteous and explained to me all my options for a new install in detail. Highly recommended.
I had JN&S replace the damper system on my furnace. They worked with me on the estimate which was much appreciated. The work was all done within a week and now my house is heating much more efficiently and evenly. Thanks guys!
CONS – NONE.
PROS – Everything! …
I live in a condo with a geothermal HVAC system. The unit was not cooling correctly and I had out of town guests for the weekend. I called at 8:30 am on a Friday and spoke with a very friendly representative, who was able to answer my …
$500 just to to snake the pipes! Absolute rip off!! Will not be using this company again!
Jason Yim was fantastic! He showed up so fast and was meticulous in his work. This company is wonderful and Jason is an expert. We have used this company for many years, but Jason was the best HVAC technician ever!
Mr Jason Yim was most professional. Politely handled all AC issues, explaining all aspects of the much needed repair. He is very well trained and he exercised a strong work ethic. Mr Yim is an excellent example of the intelligence and strength diversity brings to our Falls Church neighborhood. Nugent & Sons is lucky to have him!
Great team! Carl was excellent in explaining options and what could be done when. The team behaved professionally and worked according the schedule they promised. The cost was not the cheapest I was quoted by various companies – but I got a much better sense of the quality and standard of work that I wanted from Carl and his guys.
Purchased new HVAC from John Nugent & Sons. Overall great experience. Professional installation. The extra effort to re-route gas line so it was “out of the way” was very much appreciated.
I would never use this company again.They charged me 95.00 to diagnosed the problem I’d reported. The drain line was clogged! The technician told me he was not able to run a snake in my clogged drain line because his snake was too thick for …
I had a new heating-airconditioning system installed and couldn’t be happier with the results. The guys from Nugent were total professionals and the whole system looked very clean and expertly installed when completed. I would definitely recommend them.
Michael and Brian were very friendly and professional. They arrived when they said they would, they helped me with several items around the house and they managed to do a wonderful job in a short amount of time. They also were very …
Hired JNS to install two ceiling fans in rooms that didn’t have any electrical wiring in the ceiling — one of which was in an extremely challenging location (15′ up on a steep, vaulted ceiling). Electrician arrived exactly as scheduled, …
Nugent has been prompt and on point with service, most recent technician, Brian was top notch. Pricing seems consistent with other providers
The Air conditioner at my house started making loud noises so I reached out to Nugent and Sons to see if it could be repaired. After about an hour the Techs told me I needed to replace most of the inside parts (blower motor, Shell housing …
Our furnace broke, and the agent came the same day to check it out. The second day he took measurements for a replacement furnace. By mid-day the third day the work was complete. …
Amazing company all around! Great customer service, fast and efficient, and trustworthy/reliable people. The prices are very fair. By far the best experience we’ve ever had…I have nothing but great things to say!
J.Nugent&Sons Replaced my hvac and ac units in Feb.2020. The system designer had the installers replace everything except the filter component and told them that I wanted it that way. I said no such thing and was shocked as to why he did …
Their technician (Shawn Phillips) did several jobs on his visit; but the majority of the time was dealing with kitchen sink drainpipe clogged for several feet with rock hard gunk. Amazed that during all that time he had to work on it, …
I’ve used John Nugent & Sons prior with reasonably good service for my home in McLean, but I won’t recommend them any longer. I set up an AC check weeks in advance, and they gave me a four hour window on a weekday. In the days leading up …
Kris Taylor came by our home today to look at our system and see what would be possible regarding a generator install. Our electrical situation is a bit complicated but he made it all make sense and was so thorough and professional. We had …
Shawn arrived & quickly diagnosed the problem with my toilet. He thoroughly explained everything to me & promptly repaired it. I am very pleased with his work & his respect for me & my home. My issues now are completely resolved & this was a very positive experience. Thank You for your service.
Excellent AC installation at our home. Bryan and his crew were friendly, professional and helpful in telling us all the ins and outs of the new system. Neighbors have recommended Nugent, and we second that vote.
I am seldom compelled to give reviews to contractors, my experience is that they are mostly dishonest looking to make a dollar and have little true concern for their customers, or quite frankly their reputation in the market. John Nugent & …
I first used John Nugent &Sons through Angies List. After rerturning from vacation my AC unit was not working properly. Nugent & Sons sent their tech, Jason Yim, who resolved the problem immediately. Because of his knowledge and …
Outstanding service! Had to replace an Air conditioner that had seized up.. Phenomenal job and great customer service. Enthusiastically recommend John Nugent & Sons to anyone in the area for their HVAC needs.. and much more!
Great service. On time. Efficient. Great job installing the compressor by lowering it to the ground where it should be. Great job in fixing the kink in the hose coming in the house, without having to make a hole in the wall. You left …
A HUGE thank you to the John Nugent and Sons team!
It started with Ron and Carl coming over and taking the time to show me exactly …
I had an emergency at my work! It was 85 degrees and we are currently wearing face masks and face shields, so you can imagine how hot it was! I called Nugent and Sons and they came right out. The problem was a long story but Pat was able to …
Ben Sauls did an awesome job reconfiguring the water and drain pipes to switch locations of a water heater and washer/dryer and installing a new water heater. He was professional, prompt, courteous, and a pleasure to work with.
Charged me a $100 diagnostic fee and couldn’t find any issues with the AC unit they installed. My AC is still broken, sometimes it works and sometimes it doesn’t. Technician did not even use any electrical diagnostic tools, he just said …
After an extremely negative experience with another plumber, my leak is now solved, thanks to John Nugent and Sons. I appreciate their prompt response to my initial inquiry, and the professional services, provided at a reasonable price.
We’ve used John Nugent and Sons for all of our electrical, plumbing, HVAC work for several years. They have withstood the test of time. Their office staff and technicals are first rate. We never have reason to use any other firm.
I was horrified when my husband and I woke up one morning to find that our furnace/a.c were broken. And even more horrified when Carl came to give us estimates for the replacement of our units only to find that our tankless water heater …
Nugent and Sons is a fantastic HVAC company. We’ve been a customer for years and the technicians are great – very knowledgeable and courteous. Easy to schedule with them too.
Everyone was outstanding. From Carl who conducted the estimate, to Joel and Guillermo who installed the furnace, to Ronnie who custom fabricated my new air return, the process was top notch. I would recommend them to anyone. I have also used this company again for my plumbing needs. Again, an outstanding job.
The scheduler in the Nugent home office was very friendly and very efficient, asking several questions about our system. She sent Jason Yim, an HVAC technician, out to see us the same day. Jason was thorough, inspecting our thermostat, …
Great work by everyone at John Nugent and Sons in replacing our A/C and furnace. Great price, great installation work by the technicians and a great job by Carl in determining the scope of work. We are super satisfied with the treatment and equipment furnished by Nugent.
Wonderful company! The HVAC that I had newly installed stopped working for some reason during a heatwave. I called TN&S and their technician James Yim was here within hours and stayed until everything was up and running perfectly again. He …
I called Nugent and Sons because my neighbors had a new carrier unit installed by them and they loved the job they did. My old unit stopped working and I was sure I needed a replacement. I made an appointment with Mike Jackson who showed …
Everyone involved was professional and gave excellent service. Our heating and air conditioning system is top of the line and we’re extremely pleased. We highly recommend John Nugent and Sons to neighbors, friends, and family.
Larry came out today and did a great job replacing the valve in a faucet. The valve was fused to the assembly and the complete mechanism needed to be removed. This solution was far better than replacing the entire faucet. Thanks Larry.
Recently, my upstairs zone HVAC system died. Everything I read about the decisions to be made around purchasing a replacement system stated the installer is the most important decision you will make. I chose Nugent & Sons based on their …
Highly recommended. John Keasel did a great job explaining minimum repair or replace cost, as well as the different options for replacement units. Mike and his helpers then did a great install of the new unit, including some extra work to …
We reached out to Nugent and Sons to get a quote for some HVAC work in the basement we are remodeling. The Nugent and Sons quote was much, much higher than any other company we were looking at; others were charging between $1200 and $2000 …
We’ve worked with John Nugent & Sons since 2015. Their quality of work and integrity are why we continue to lean on them for maintenance and repairs.
I’ve used John Nugent & Sons at two rental properties and their service was great both times. The first occasion was for minor mechanical & plumbing and their quick response time, pricing & professionalism resulted in a 2nd call for a …
Repairs and maintenance of my generator always performed with utmost care and communication with me. Very positive experience with technician.
We have been customers for over 20 years and wouldn’t think of using any other company. Whether it’s for general maintenance or some type of problem, they are quick to respond and always explain exactly what needs to be done. Every JN&S …
Doug was timely, professional, and kind. They quickly resolved our issue. Thank you!
JN’s plumbing technician Ray is Fabulous. Competent, timely and very pleasant to deal with. Will use them as long as Ray is there!!
The crew at John Nugent and sons are awesome! They explained to me all that was being done regarding my new furnace and ac unit. Chung, Tuong, Oscar and Jose, were very knowledgeable and professional about it too. The gentleman, who’s …
Called John Nugent & Sons to fix the electrical outlet issues we had at our home. Richard, the electrician came and did a thorough job of troubleshooting to locate the problem and did a quick fix. Richard was very courteous and …
Great experience with Nugent and Sons. A valve starting leaking in my home. I called in the morning and they responded within a few hours. They didn’t try to sell me unnecessary services and the price was fair. The technician was courteous and professional.
I am completely pleased with the service that John Nugent and Sons provides. Their techs are professional and courteous, and above all, knowledgeable. John Nugent installed our furnace last winter and now we have a service contract with them for our AC and heating. Top notch!
We had our furnace go out overnight. Woke up to interior temps in the 50’s during one of our colder winter days/nights. …
Isolated root cause of electrical issue that caused issues with anything plugged in. Took the time to isolate the problem and zeroed in on the solution. We decided to upgrade our home electrical box in addition to the outside panel which …
Extremely pleasant & professional technician named James. Highly recommend their services.
John Nugent & Sons did an excellent job with our complete HVAC System replacement. We were fortunate to have their salesman RJ Parker double check the dimensions and specify the correct sized furnace & A/C Unit for us in early February. …
It was great working with Nugent and Sons to replace our AC unit. Started off with a friendly, reasonable estimate from Carl Sauls (refreshing after dealing with two ridiculous estimates from less honest companies). Then Mike and Jorge did …
Brandon was extremely professional. He went over all issues and was able to fix then on the spot. I would consider updating the company name to John Nugent, Brandon & Sons, but I understand that involves a lot of paperwork.
I have used Nugent & Sons several times for minor repairs with no issues whatsoever. Their customer service admin personnel are very friendly and the assigned repairmen show up on time. Repairman are very knowledgable and are very …
We have used John Nugent & Sons for our 2 HVAC system replacement and annual services. The technician they send out, Jason Yim, is great. Very professional and very knowledgeable about the systems and what you as the home owner can do to keep them running smoothly.
Michael repaired our attic fan, which was a finding in an inspection report that we needed to repair before selling our home. In less than 10 minutes he was able to identify the problem (bad motor) and communicate the cost for repair, which …
Spotless installation on time and on budget. Friendly and professional. We needed a new AC and they fit the right product for the zone. Update 11/10/20: Nugent has replaced a gas line for the pool heater and re-arranged electrical outlets …
Exceeded our expectations. We had furnaces and air conditioners installed as well as plumbing work done. We had several companies provide proposals however Nugent was the only company to solve our issues, the rest just wanted to replace …
I’ve been using John Nugent & Sons for a number of years to inspect and maintain my HVAC system. I always request Todd. I totally trust him to be honest with me. So when he said it was time to replace my HVAC system, I didn’t hesitate. We …
We had John Nugent & Sons do some electrical and plumbing when we first moved into our house. The plumbing work was fine but we found another issue after they left that I think they should have identified while here. Also we had several …
I had to have my water heater replaced. John Nugent & Sons provided us with excellent customer service. Fast and efficient installation of the water heater. Their technician took the time to explain the replacement process and the various safety features needed to know about a natural gas water heater.
The service technician was very professional, did a good job diagnosing the problem with my oil furnace, and explained everything very clearly. In addition, he was very familiar with hybrid systems (which mine is), which are not all that …
I called for the $79.95 Heat Pump tune-up. My system is 17 years old and told my wife we would probably get a hard sell from Nugent to buy a new HVAC system. I was pleasantly surprised that this visit didn’t turn into a sales call. The …
We had a new furnace replaced by John Nugent & Sons 2 days ago and they were great. Our furnace reached the end of it’s life and the motor started to make a really loud noise. We fortunately had a contract with them and they came the same …
This was my first experience with Nugent and Sons and I am rating a 5. They were able to come out the same day and Jason Yim was my technician. I can’t say enough good things about the service I was give. He was polite, informative and …
Arrived on time and were professional. We had an issue with a (hard to get to) sump pump. Technician said he could not get into the space and basically dismissed the problem. Charged $95 for 10 minutes and no solution.
I called John Nugent for a price quote on a new hot water heater at 11:45. At 12:30 the technician arrived and the job was completed by 3 pm–all in an afternoon. Great service in all respects. I use them for all my heating, cooling and plumbing needs and highly recommend.
I don’t write a lot of reviews, but felt compelled to share my thoughts on Nugent & Sons. We have used Nugent for Plumbing, HVAC, and Electrical work over the past 4 years. They have never let us down and I have always been pleasantly …
Excellent Professional job. I was stunned how clean, tidy, & beautiful the job was when it was all finished. Thank you Thom, Ruben, & Issac for a superb job. Thom is such a perfectionist too. Great company hired great employees.
I called to request a diagnostic on my furnace and John Nugent & Sons sent a tech (Bladimir, I think his name was?) right away. He was on time, very respectful of our home, wore a mask the whole time, gave us a quick (and accurate!) …
The water line to the refrigerator gave out when hosting family and day of a graduation. Nugent was able to schedule me same day and work around my schedule. Mitch came out, fixed issue and pointed out other potential issues to address.
Had the technician come out and provide an estimate for a generator installation. Never sent a formal estimate after 3 weeks! Made multiple phone calls and still no estimate. Look elsewhere to a company with more professionalism and customer service.
They do the maintenance on my whole house generator and do a great job. Always very courteous, knowledgeable and prompt!! Every technician that I have talked to loves working for this company, which translates into them doing a great job …
John Nugent & Sons just supposedly cleaned my compressor coils but did not even remove the outside panel to do a thorough cleaning. How can they properly clean the coils when they can only partially access the exterior side of the coils? …
We called the emergency service line of John Nugent & Sons early Sunday morning to help restore heat to our home. Virginia was under a state of emergency due to a storm that brought over a foot of snow to the region. We received a call back …
I brought one of their techs out to look at a light fixture that had gone out. It ultimately needed to be replaced, but the tech only even examined it at all because I insisted. The entire experience was a waste of my time and money, and I frankly feel very taken advantage of. I won’t use them for future service.
We had a mini/split installed in our sunroom and had such a great experience with all the employees of John Nugent and Sons. Each person was so very knowledgeable, considerate, hard working and pleasant. We highly recommend this company …
I have used the same HVAC service company for nearly 10 years. My longtime HVAC service company closed after the owner retired. I search far and wide for the best company to meet my annoyingly high standards. Jason is the most astute …
Condensate pump failed on my heat pump. System was shut off. It was 99 degrees outside. Called their dispatch, they had a Technician to my house in 28 minutes. Technician’s name was Raphael. Raphael was nice, knowledgeable, and …
We have used Nugent and Sons for years. Recently we decided to redo our entire HVAC system–heating and air. The estimate was professionally done, it spelled out everything, and it was a great price. The equipment we got was middle of …
I had a great experience with this company, my A/C unit bit the dust after 18 years and had to be replaced. John Nugent & Sons came out and surveyed the situation and gave me recommendations and several options and we settled on a unit at …
I will never use them again.
I called on Friday November 5, when my heat stopped working and scheduled an …
I do not have a service contract with John Nugent and Sons, but the emergency technician I called offered advice to get me through the night to save money and said that I would be put on the schedule the next day. As soon as the business …
Larry was awesome. He was very thorough, taking the time to walk me through the fix that he recommended. The estimate he gave was fair and up-front, and he was able to complete the work in a timely and non-disruptive manner. We will definitely be asking for Larry again the next time we need plumbing work done!
Jason was knowledgeable and thorough in explaining what he did and what future needs have to be met.
While we use Nugent for HVAC services (which we are pleased with so far), this review relates primarily to being platinum members (recommend avoiding) and our quote for electrical work. …
Have used John Nugent and Sons for over 20 years! Professional, knowledgeable, very reliable. Ask for Mario… THE best!
John Nugent co. did a fantastic job of removing a walk in tub and replacing the plumbing etc. They made an appointment, confirmed it , showed up on time and followed through……their performance was perfection! I would highly recommend them.
I have been doing business with John Nugent for several years and they have never given me reason to not trust them.
Mr. Youness El Oikili from John Nugent and Sons did an outstanding job installing a new complex Carrier II thermostat – he was professional, courteous, considerate, technically astute and completed all the work on schedule and on budget — …
We are so pleased with our experience with this company! Our basement was leaking and we didn’t know the source. We called around and Nugent & Sons could see us the soonest and for less than half the price of the other companies we called! …
The Nugent Team did an outstanding job installing a HVAC system (air handler, heat pump and new duct work). They arrived at 7am the morning of the install and completed it by 3.30. This was a challenging job because the system and duct …
Knowledgeable, efficient and timely. The plumbing repairs provided by Nugent and Sons were well done. Highly recommend the plumbers who did the work!
We recently had a broken cast iron drain pipe fail inside the walls of our house. The repair was difficult and required the removal of portions of walls on two floors of the house. Even with the walls opened up there was limited access and …
John Nugent & Sons HVAC technician, Hunter Endler, was professional in installing a new thermostat in my home. He was friendly, thorough, and made sure my heating system was working properly before he left. Plus, he was a very nice young …
John Nugent & Sons – Michael Sewell
April 19, 2022 our basement toilet developed a small leak recently. Every time it was flushed a small bit of water seeped from the front toilet base. Not an …
The technician replaced the gas line valve with one that could be capped off so we could replace a gas range with an induction electric range. He was knowledgeable, friendly, and efficient. I would hire him and Nugent and Sons again. I recommend the company.
Mike F. and Ricardo were absolutely fantastic today. I got a quote from a competitor and then my friend asked me to call Mike. He picked up immediately, listened to my concern, had me text him pictures of my water heater and quickly gave …
We’ve been using Nugent & Sons since buying our house 9 years ago and having them install a new HVAC system and tankless water heater. Since then, we’ve had them install a new water pressure tank and never thought twice about calling on …
Prompt quality on budget stand up professional service. @ 7 pm on the freezing December Xmas night with a calm considerate upbeat attitude.
Prices were fair and the service was professional and done on time. They did not try and upsell me. I’d use them again.
My regular HVAC servicing company went out of business and I contacted Nugent for a system check. Tech was arrogant and said I needed $2000 worth of repairs. Mind you I have the system serviced every year. I got a second opinion from Air Treatment in Vienna, VA. All I needed was a $119.00 cleaning.
Would highly recommend Nugent & Sons for all things HCAV, Electrical and Plumbing. Every interaction I have had was professional, prompt, and candid. We have enjoyed working with them, and plan to keeping doing this for the years to come.
Got charged $210 for a check work. No repair was done. Was told only $90 for visit only. Tried to call many times to argue but never got a call back.
I’m so happy I went with John Nugent & Sons when we needed a new heater and AC system 5 yrs ago The service since then has been over the top excellent. What a great company and great experience. Thank you!!
Through John Nugent & Sons we had an attic fan installed. Jorge our Technician was very professional and friendly. The Roofer that John Nugent & Sons used for this service, was also very professional and friendly. I would highly recommend them to anyone.
Yesterday 2 pros come and replaced the interior coil of our 2011 AC unit. Ruben and Bosley were professional and courteous. While I occucpied my 2 dogs, they worked steadily and completed the job way beyond our expectations. They left the …
We were having trouble with 3 fixtures in our master bedroom bath – the commode tank (whistling, then constantly running), a sink stop sink stop (which suddenly failed to engage) and the tub stop mechanism which is a very modern Kohler …
John Nugent & Sons and “Magic” Mike F. did an awesome job! We had an urgent need to replace a water heater. Mike and Ricardo were timely, responsive, and professional. They paid attention to detail, communicated every step of the way, …
We called them for a broken HVAC system. They booked an appointment same day and came out and resolved our issue. Our technician, Jason, was did an excellent job fixing our issue and even did a thorough inspection of our system. Would recommend.
After the January ‘22 winter storm I was left without power for nearly a week. I decided to install a gas fireplace, backup generator, run a new gas line, and install a propane tank. I decided to go with John Nugent & Sons to install a …
Used John Nugent and Sons for heating and AC issue. They had installed the boiler back in 2018. Very fast response, came out same day. Technician, Julio, was pleasant and super professional and knew our system well. Identified the issue (a …
Jorge handled a difficult install remarkably well. He and his helper were very attentive and adapted to my changing requests as to positioning the charger courteously. John Nugent had installed my generator as well and I had a similar outstanding experience. Can’t recommend them highly enough.
We had a pleasant experience overall with John Nugent & Sons. Lucas came for an estimation and he was patient with all our questions and gave competitive quote. Technician team Jorge, Bryan and Steve came for the installment – super …
I was very pleased with this company, especially with the technician, Hunter. He was very professional, pleasant, on time, and best of all, HONEST! I really appreciate a technician and company that is honest and will not try to fleece …
This was our first cooling check with John Nugent. Jason did an outstanding job. He did a thorough job of testing AC systems and provided the detailed feedback. There were shrubs around A/C unit outside. He went beyond his duties to prune …
I have been using Nugent & Son exclusively since 2015, when I called them in an emergency to replace another HVAC company. I never looked back. Nugent service has been excellent. The technicians have been thorough, respectful, and …
Gilbert & Shon were awesome! We had an emergency on Saturday and they arrived in an hour to address our concerns. We ended up replacing our ancient water heater, bringing everything up to code and we couldn’t be happier. The job was …
$1,600 estimate to hang a small chandelier. Two people, 15ft ladder, maybe 4-hrs (if that) for labor. That is roughly $400/hour. Apparently, they think I am a fool. I think there is an integrity issue here.
Called John Nugent & Sons and Donna arranged for a visit from Fabian, who was fantastic with my plumbing valve replacement. His workmanship was great and this encounter with John Nugent & Sons was terrific, as always. I very highly recommend this business. Thank you Donna, Fabian and Kim!
I’m glad I called John Nugent & Sons. The HVAC technician, Youness, was very polite, respectful and professional. Everything went well.
I had the company come to my house on an emergency call and the technician was not able to complete the repair because he did not have a part with him. I paid the emergency up charge for the first visit. When the technician returned the …
Their office was great with scheduling our service, and was upfront with their fee. Micheal was excellent all-around, got the work done efficiently and great to chat with too. Would certain use John Nugent & Sons again.
“Magic Mike” and Anthony repaired a leaking water supply pipe in my house. The location was extremely confined and challenging. It was necessary to cut several access holes in two closet ceilings. Mike and Anthony were professional, …
Such a great experience with @John Nugent & Sons. Heat went out and within 24 hours they had the diagnosis, secured and replaced the part. Heat never felt so good! Highly recommend them!
I can’t say enough about the great service we received from Jason at John Nugent. He was so professional, knowledgeable and personable. He kept me informed of exactly what he was doing and what needed to be done, and made the overall experience a joy.
Raymond their service tech could not have bneen more professional. He arrived at our house early (!), gave me a quick estimate, and then he completed the work (three different jobs) in under an hour. And he cleaned up after himself. …
Jason from J. Nugent & Sons arrived on time, called 30 minutes before arrival, and did a complete inspection of our 25 year old AC system for the advertised $79.95. Jason’s inspection was thorough, and he explained what he was doing as he …
This company was able to squeeze me into their schedule on the same day that I called for a repair. They sent out a plumber named Fabian, who was very knowledgeable and professional, to complete my repair. I would definitely use John Nugent & Sons again.
I am incredibly pleased with the service. My life has been crashing around this autumn, and this plumbing problem was just yet another on that large pile. …
Ben the plumber was absolutely outstanding. I have been using John Nugent and Son for over 5 years and they are absolutely tops in my book. This company is an integrity driven company , highly ethical and exudes the highest degree of …
My whole experience with John Nugent & Sons was very positive starting from providing me a quote up to the installation of new equipment – Carrier Infinity heating/cooling. …
I had an old cast iron boiler that was the original and very inefficient. I knew it had to go. The house I bought had a new hot water heater but I guess the original owner was too cheap to do it right and get a combo tankless system. …
I could not be happier with John Nugent & Sons. They were fantastic to work with in every way. I had a 20′ x 20′ four season sunroom added to my house in Ashburn and needed a “mini split” system put in. The builder wanted to install a …
The team from John Nugent & Sons was great from the very start. When our furnace quit during the recent heat wave, we reached out to friends for referrals and ended up getting FIVE different estimates for a new furnace and AC system. …
With severe weather on the increase these days, I decided to move forward on a perk I wanted for years, a whole house backup generator. J. Nugent wasn’t the lowest bid for the job, but they were one of the few who actually had generators …