Horrible high utility rates, there is no reason for it. The people there are nice, but good grief they need to do something about the outrageous rates!
I have to agree with everyone else. Poor customer service, slow to fix problems and highest bills I’ve ever had even when I owned a house 3 times this size!
Terrible company who decides how much you owe. I have had numerous issues with them, and when you’re against someone who makes the rules… you always lose. Seriously, investing in solar panels might be cheaper.
OMG they charge you whatever they want too and then when you call and state i think your charging me too much they argue you down and charge you over $200 a month in just lights hell i haven’t paid that ever unless i was running air all year long and on 60 degrees worst company ever.
Absolutely one of the most helpful customer service from every lady that has ever taken taken my call so far. Super polite, helpful and great positive attitudes all round at the other end of the line from the customer service ladies.
No other option in Greenwood so bills are rediculous, and when the power goes out they don’t answer the outage line. It rings until it disconnects. I wish there was another option.
I had to give a star for answering the phone and you can’t even do that . When you ask the office to do 1 simple thing they can’t even get it right what part of take my name off of a bill don’t you understand ? Wow I think someone needs to retire or I think you need to find a new job maybe sweeping the parking lot . WTH !!!
Our power went out in the morning because a car hit a pole. I drove by where it happened and saw the guys standing around smoking and laughing, and no one was even working. The electricity had almost been out four hours by then. This is the service we pay for, folks.
If I could give them zero I would. Worst place for electric company ever! They charge outrageous fees, when you communicate with the customer service people they treat you like your white trash. I thought IPL was bad. Boy oh boy they’re terrible
If there are fair weather clouds on a sunny day, becareful, you will likely lose power. Extremely poor service. I think a caveman rubbing two sticks together could deliver more consistent power than JC-REMC
Nice people. BUT, not sure why they won’t respond to emails though. Or, when you call on a couple occasions and give them your personal email once and work email a second time, and they say they’ll email you, they never do.
Johnson County REMC is reliable, affordable and has excellent customer service! In the twenty years our family has lived in the area, our experience has been very positive.
I have to agree with everyone else, grossly overpriced especially considering it’s supposed to be a co-op, and they don’t have off peak other than seasonal so running things at night doesn’t help. Moving away so hopefully my next provider will be more reasonable.
I have only had positive experiences working with REMC. As a new homeowner, they have done an amazing job getting everything completed. They are always very easy to work with.
If I could give less than 1 star to this company, I would. RIDICULOUSLY overpriced. When we’ve reached out to discussed our concerns about the charges to our account we’ve just been written off and offered no real assistance.
Worse electric company ever! Extremely high rates and ridiculous charges each month, budget bill isn’t a budget at all. this company makes you think twice about living in Greenwood, wish I could’ve stayed with Duke!
EDIT: The owner post is correct. They are about 10-15% more expensive than PCL or Duke. My usage with similar appliances is however 40% higher somehow which I will look into. …
Just got power on after 4 hours. Storm hit but even before about a month ago power off again for hours got a call from daughter said hours no heat so she went to Aunts. Same thing December if you forget a bill they email!
Johnson County REMC rates are similar to other providers in surrounding areas. They offer great customer service, including their website which is quite helpful. Service is very dependable.
We run only one light at a time and one tv. No lights at all during the day. At 7pm we turn everything off except one tv and one computer And our bill is still close to 400.00 a month heaven forbid we fire up the hot tub then its over …
Payment Arrangements are a joke… Hey I’ve been a loyal customer Paying crazy rates for 14 years I had an emergency come up. THIS IS WHAT THEY SAID (me): can I make a payment arrangement. (THEM): “YES Pay 10% today and the rest in 12 …
This is the most expensive Electric company ever, I am not happy with the charges, I try not to have any lights on ever or the ac or heat if I can. I unplug everything . funny thing is we are never home except on the weekend and not really …
The Customer Service is zero. When they awnser the phone there is no Hello, good day, nor thank you! Yet you get charged a $25 facility charge and a $25 service charge every month on your bill. Therefore you not only pay for the electric …
JCREMC is an expensive electric company. They charge outrageous fees and high electricity rates that of course you have to pay or they disconnect your service immediately and then charge even more fees to reconnect your power! If you have …
As a builder and developer in the Johnson County area for 35 years I can attest that Johnson County REMC is great to work with. Their engineering department as well as the men in the field are very professional. I have found their fee’s to …
Way too expensive! (Ill clarify for everyone. I barely use my electric and live in a 1 bedroom apartment. Every other place I have lived electric has been between $70-100 max. With this company I get charged every month about an extra $50 …
One of the most expensive electricity provider I ever had. I lived in 4 different states so far and never had this high electricity and additional charges. They charge almost 30% of my monthly bill just for distribution and facility …
I live in a 3 bedroom house. My electric bill is over 5 hundred dollars every month. For over a year at the same place it was 250. I paid them 2 weeks ago and then as i went to make yet another randomly timed payment they refused to take it …
Thank you REMC. REMC JOHNSON COUNTY provides superb service. The best I’ve ever witnessed to date. I want to say Thank You for keeping us warm during this record freeze. Most people don’t have a clue how much energy is required to keep …
Shame you can’t leave 0 stars. I’ve never ran from a bill. I’m not used to JCREMC’s methods or processes. I’ve had a couple disconnects but have called immediately to pay balances. I’ve never gone more than a couple hours without power or …
I will start this out on a positive note…..the customer service representatives here are fine and they are not responsible for the electricity being SO expensive on a monthly basis. As REMC correctly points out, their rate per KWH is on …
I am relocating to greenwood, IN from Las Vegas. I contacted JCREMC to establish service. The person on the phone was nice and helpful but thats where it ended. As soon as we started talking about establishing service at the new home I’m …
They are not open any office hours to help people that have a daytime job Monday through Friday and night shift staff have no authority to do anything.
Customers are last priority at Johnson County REMC.
REMC is an Awesome Company Their Staff that takes payments over the phone Goes Above and Beyond for their customers Ive been one of their customers for over 25 years Never a problem …
1. My services date was changed from the 10th to the 09th of April 2022. I emailed and asked is my read date going to change for the 10th to the 9th from now on? Received a phone call and was told she did not know why my read date was …
Good company, good people
NOT A GOOD. POWER COMPANY
Horrible. They are Terrible
Really good customer service….
Most expensive electric service I ever have.
sucks that we have no other option other than to use REMC
Awful customer service. Definitely looking at alternatives to drop them.
Slow to fix outages, high bills, poor customer service …unfortunately no other choices
If your new expect the highest bills you have ever seen. Period.
Take too long to fix minor power issues. I thought IPL was bad..
The customer service people are always polite, pleasant and helpful!
THE MOST EXPENSIVE ELECTRIC COMPANY I HAVE EVER HAD SERVICE WITH !! OVER CHARGE, AND SLOW AT FIXING PROBLEMS.
Customer service and features available are horrible. Prices are extremely high, close to twice the cost of IPL.
Horrible high utility rates, there is no reason for it. The people there are nice, but good grief they need to do something about the outrageous rates!
I have to agree with everyone else. Poor customer service, slow to fix problems and highest bills I’ve ever had even when I owned a house 3 times this size!
Good company & good people working here. Easy website to use. All positive from us!
Great customer service!
My experience with Johnson County REMC has been positive for over 20 years.
Terrible company who decides how much you owe. I have had numerous issues with them, and when you’re against someone who makes the rules… you always lose. Seriously, investing in solar panels might be cheaper.
Great company! Whenever we get an outage, which is very rare, it’s always back up and running very quickly. Even in bad weather.
OMG they charge you whatever they want too and then when you call and state i think your charging me too much they argue you down and charge you over $200 a month in just lights hell i haven’t paid that ever unless i was running air all year long and on 60 degrees worst company ever.
Most expensive power service I have ever had in my entire life. Plus, why is an apartment in the city limits of Greenwood on REMC?
I have never had such unreliable electricity in my life. If a raindrop falls from the sky, there is a 50/50 chance you may lose power.
Absolutely one of the most helpful customer service from every lady that has ever taken taken my call so far. Super polite, helpful and great positive attitudes all round at the other end of the line from the customer service ladies.
No other option in Greenwood so bills are rediculous, and when the power goes out they don’t answer the outage line. It rings until it disconnects. I wish there was another option.
Don’t like at all,looking for other alternative then these company,give hard time no one there to help after 4.30 pm even weekends
I had to give a star for answering the phone and you can’t even do that . When you ask the office to do 1 simple thing they can’t even get it right what part of take my name off of a bill don’t you understand ? Wow I think someone needs to retire or I think you need to find a new job maybe sweeping the parking lot . WTH !!!
Our power went out in the morning because a car hit a pole. I drove by where it happened and saw the guys standing around smoking and laughing, and no one was even working. The electricity had almost been out four hours by then. This is the service we pay for, folks.
If I could give them zero I would. Worst place for electric company ever! They charge outrageous fees, when you communicate with the customer service people they treat you like your white trash. I thought IPL was bad. Boy oh boy they’re terrible
If there are fair weather clouds on a sunny day, becareful, you will likely lose power. Extremely poor service. I think a caveman rubbing two sticks together could deliver more consistent power than JC-REMC
Have been a Johnson County REMC customer for decades. Reliable service. Great communication during outages (which are rare).
Nice people. BUT, not sure why they won’t respond to emails though. Or, when you call on a couple occasions and give them your personal email once and work email a second time, and they say they’ll email you, they never do.
Johnson County REMC is reliable, affordable and has excellent customer service! In the twenty years our family has lived in the area, our experience has been very positive.
I have to agree with everyone else, grossly overpriced especially considering it’s supposed to be a co-op, and they don’t have off peak other than seasonal so running things at night doesn’t help. Moving away so hopefully my next provider will be more reasonable.
I have only had positive experiences working with REMC. As a new homeowner, they have done an amazing job getting everything completed. They are always very easy to work with.
If I could give less than 1 star to this company, I would. RIDICULOUSLY overpriced. When we’ve reached out to discussed our concerns about the charges to our account we’ve just been written off and offered no real assistance.
Worse electric company ever! Extremely high rates and ridiculous charges each month, budget bill isn’t a budget at all. this company makes you think twice about living in Greenwood, wish I could’ve stayed with Duke!
EDIT: The owner post is correct. They are about 10-15% more expensive than PCL or Duke. My usage with similar appliances is however 40% higher somehow which I will look into. …
Just got power on after 4 hours. Storm hit but even before about a month ago power off again for hours got a call from daughter said hours no heat so she went to Aunts. Same thing December if you forget a bill they email!
Johnson County REMC rates are similar to other providers in surrounding areas. They offer great customer service, including their website which is quite helpful. Service is very dependable.
We run only one light at a time and one tv. No lights at all during the day. At 7pm we turn everything off except one tv and one computer And our bill is still close to 400.00 a month heaven forbid we fire up the hot tub then its over …
Payment Arrangements are a joke… Hey I’ve been a loyal customer Paying crazy rates for 14 years I had an emergency come up. THIS IS WHAT THEY SAID (me): can I make a payment arrangement. (THEM): “YES Pay 10% today and the rest in 12 …
This is the most expensive Electric company ever, I am not happy with the charges, I try not to have any lights on ever or the ac or heat if I can. I unplug everything . funny thing is we are never home except on the weekend and not really …
Always there for me .
They work very hard to provide service .
Office staff friendly and willing to help . …
The Customer Service is zero. When they awnser the phone there is no Hello, good day, nor thank you! Yet you get charged a $25 facility charge and a $25 service charge every month on your bill. Therefore you not only pay for the electric …
JCREMC is an expensive electric company. They charge outrageous fees and high electricity rates that of course you have to pay or they disconnect your service immediately and then charge even more fees to reconnect your power! If you have …
As a builder and developer in the Johnson County area for 35 years I can attest that Johnson County REMC is great to work with. Their engineering department as well as the men in the field are very professional. I have found their fee’s to …
Way too expensive! (Ill clarify for everyone. I barely use my electric and live in a 1 bedroom apartment. Every other place I have lived electric has been between $70-100 max. With this company I get charged every month about an extra $50 …
One of the most expensive electricity provider I ever had. I lived in 4 different states so far and never had this high electricity and additional charges. They charge almost 30% of my monthly bill just for distribution and facility …
I live in a 3 bedroom house. My electric bill is over 5 hundred dollars every month. For over a year at the same place it was 250. I paid them 2 weeks ago and then as i went to make yet another randomly timed payment they refused to take it …
Thank you REMC. REMC JOHNSON COUNTY provides superb service. The best I’ve ever witnessed to date. I want to say Thank You for keeping us warm during this record freeze. Most people don’t have a clue how much energy is required to keep …
Shame you can’t leave 0 stars. I’ve never ran from a bill. I’m not used to JCREMC’s methods or processes. I’ve had a couple disconnects but have called immediately to pay balances. I’ve never gone more than a couple hours without power or …
I will start this out on a positive note…..the customer service representatives here are fine and they are not responsible for the electricity being SO expensive on a monthly basis. As REMC correctly points out, their rate per KWH is on …
I am relocating to greenwood, IN from Las Vegas. I contacted JCREMC to establish service. The person on the phone was nice and helpful but thats where it ended. As soon as we started talking about establishing service at the new home I’m …
They are not open any office hours to help people that have a daytime job Monday through Friday and night shift staff have no authority to do anything.
Customers are last priority at Johnson County REMC.
Great company, great customer service! Glad they’re bringing high-speed fiber internet to my rural area!
REMC is an Awesome Company Their Staff that takes payments over the phone Goes Above and Beyond for their customers Ive been one of their customers for over 25 years Never a problem …
1. My services date was changed from the 10th to the 09th of April 2022. I emailed and asked is my read date going to change for the 10th to the 9th from now on? Received a phone call and was told she did not know why my read date was …