Jollyville Pediatrics

Pediatrician, Jollyville Pediatrics

We are a Pediatric office that specializes in maintaining the health and well being of your children from the ages of newborn to 18 years old. See more

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Jollyville Pediatrics Contact Details

  • 11851 Jollyville Rd Ste 204, Austin, TX 78759
  • 512-219-5550
  • Friday 8:30AM to 2:30PM
    Saturday Closed
    Sunday Closed
    Monday 8:30AM to 4:30PM
    Tuesday 8:30AM to 4:30PM
    Wednesday 8:30AM to 4:30PM
    Thursday 8:30AM to 4:30PM
  • https://jollyvillepediatrics.com/
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Jollyville Pediatrics Reviews ( 51 )

  1. (Translated by Google) I first visited Jollyvile Pediatrics during the month of February 2021 after my 3 year old son spent close to a month with a pollen allergy. The attention of the nurse, the assistants and Dr. Cepeda was very good. …

  2. Front desk needs to be improved. Need re-schedule our appointment due to work conflict and I’ve been calling them for 3 days with no return calls or even spoken with a person. Always “leave a voicemail”.

  3. Great doctors, with exceptional flexibility and timeliness. Haven’t led us astray, and have been direct about to worry about it not worry about. Popular because they’re good, but not overly busy. No complaints.

  4. First appointment was a real good experience. From the receptionist, to the nurse, up to Dr. Spencer — each of them were courteous, patient, and professional.

  5. I looooove Dr. Cepeda and her sweet sweet nurse (forgot her name). They are so calm and lovely and always willing to talk through any mom fears and worries. Always able to find an appt time and never wait too long.

  6. Im already not too happy as our appointment was for 9am and we just started vitals. I think they need a new appointment system or they can at least tell you when you enter that the doctor is running late. Im yet to see how the doctor …

  7. We use to see Dr. Spencer. Brought my daughter in because her running nose turned into a small cough. They dug in her ears then rised them out with a tube attatched to a spray bottle. They dug so much that she was clearly traumatized by it. …

  8. Amazing. Absolutely amazing place. They’re always attentive and caring without being overbearing. They’re really genuine people. They call back when they say they will, work you in if there’s an emergency… We see Dr. Cepeda and her and …

  9. I would recommend Dr. Cepeda to anyone. She is a mother and a great physician. She is very down to earth and easy to talk to. She always addresses my concerns and questions. The staff is very supportive. She takes wonderful care of my two sons.

  10. We love Dr. Cepeda and have been with her for two years. Unfortunately, the front office staff needs some work. They have a tendency to forget to turn the phones back on after lunch (15 minutes after they should be back on) and are not very …

  11. Went to get my 4 year old a well check but was charged for a normal office visit. Seems that there was a technicality with the timing between wellchecks and what my insurance would cover but the staff made no effort to try and bring this to my attention before the visit. Very disappointed.

  12. I just moved here and shopping for a new pediatrician for my one-year old.
    My first visit was decent. We saw Dr Cepeda. When come time for my daughter’s immunization, the nurse insisted I had to lay her down when I asked to hold her …

  13. Love Dr. Cepeda she is loving, kind and an awesome Doctor! We have been coming to her for years but moved away. Then came back a couple of months ago and so happy we could see her again! Best Dr. Ever!

  14. We have been taking our newborn here and everyone from the front desk staff, the nurses, as well as both doctors have been compassionate, informative, patient and very supportive with us each time. Highly recommend to anyone looking for genuine care that makes you feel like family.

  15. My daughter has been a patient of Dr. Cepeda’s since birth and all I can say about the practice is that I have never been more impressed with the care that Dr. Cepeda and the staff have shown my child and I. From the start of my appointment …

  16. Dr. Spencer is a great pediatrician. Always pleased with our visits there with our two children. It would be nice, however, if the billing department could present an itemized receipt with the provider name listed. This is necessary for reimbursement from our FSA.

  17. Nitzia Cepeda is awesome. She is great with kids and is very knowledgeable pediatrician.Receptionist staff needs improvement. Sometimes they are rude and doesn’t show sensitivity towards parents with infants/kids.

  18. My daughter hates the idea going to the doctor after an unfortunate event that had us in the ER. Dr. Cepeda is excellent when it comes to talking to my four year old and making her feel comfortable. She even managed to give my daughter some shots without it being traumatic. Great doctor. Great staff. Love them.

  19. This pediatric office never answers their phones or returns calls. It takes numerous times to get someone to ever answer and they never have a response for why they don’t call people back. My daughter ended up in the hospital because I …

  20. Great pediatrician! Have been seeing Dr. Cepeda for the last two years, and have seen Dr. Spencer on occasion as well. Both are excellent, have a great rapport with little ones, and value parent input on treatment and care, with wonderful …

  21. I met Dr. Spencer when I was pregnant with my first child (now 5) and she took the time to answer all of my first time mom questions. She is great with my kids and makes them feel at ease. She is patient, thorough and never makes me feel …

  22. Best pediatrician we have ever seen. Love Dr. Cepeda. She is always kind, patient and explains every concern. She has fantastic diagnostic skills and treats my family with such love and respect. Would never take my kids to another …

  23. Wonderful pediatricians! Our children have been seen by Dr. Cepeda for over 8 years. They have also been seen by Dr. Spencer on occasion. We have been very pleased and impressed with the care and follow-up by both the physicians and the …

  24. I am a first time parent to a 6 month old, and we have been coming here since his newborn appointment. We love Dr. Cepeda! I like how she makes a fuss over our little one, always has time to answer all of our questions, and never makes us …

  25. We absolutely LOVE Jollyville Pediatrics! They will take the guaranteed best care of your children and you will be like a part of a big family. We ended up moving to Dallas and are so sad we will not get the amazing care for our two …

  26. I have been taking my daughter since she was 2 months old to Dr. Cepeda at Jollyville Pediatrics. Dr. Cepeda is an amazing pediatrician and I am so happy we found her for our first daughter. She is very responsive and at tentative to our needs and those of our daughter. I can’t say enough good things about Dr. Cepeda.

  27. Dr Spencer is a highly knowledgeable, experienced and patient physician. We feel comfortable discussing any issue with her. She has always made herself extremely available for urgent care needs. In our experience, her office is run …

  28. I’ve waited a while to write any review but I think it’s time. Honestly, Dr. Cepeda is very nice and personable. Her bedside manner is great. However, there’s very little else I like about this office. About 90% of the times I’ve called the …

  29. We’ve seen Dr. Cepeda since moving back to Austin when my child was three – she’s now almost 10. Everyone at Jollyville Pediatrics is amazing, and Dr. Cepeda is such a kind doctor. She takes the time to really listen, and get to know her …

  30. I have never had such an awful experience at a doctor’s office. I took my teenage daughter to see Dr. Cepeda. It was only our 2nd visit at this office. (The 1st time we went in, they discussed my daughter’s private health information in …

  31. We’ve been under Dr. Spencer’s care since birth, and the experiences have been wonderful. After our most recent visit, the little one says, “I had fun at the doctor’s!”

  32. Dr. Cepeda is an amazing pediatrician. She is my kids doctor since they were born. Now they are 9 and 7. She always listens and respond any concerns. She is very sweet, a great doctor and person.

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